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customer relationship management developer

TAWANTECH

<div>
 Senior developers experience in Microsoft Dynamics CRM to carry the development for several projects to be developed on CRM dynamics such as business credit card, personal finance, customer segmentation, privilege program, Sales module, customers account and customer service module.
 
 
 Project Brief:
 
 
 CRM Development Team
 
 
 Technical Requirements:
 
 
 <ul>
 <li>
 Developers should have 5+ in CRM dynamics on Premise
 </li>
 <li>
 Bachelor's degree in computer science, Information Technology, or related field
 </li>
 <li>
 Proven experience as a Microsoft Dynamics CRM Developer
 </li>
 <li>
 Strong proficiency in .NET development, C#, JavaScript, and CRM SDK
 </li>
 <li>
 Experience customizing and configuring Dynamics CRM entities, forms, views, and workflows
 </li>
 <li>
 Deep understanding of CRM architecture, data models, and security concepts
 </li>
 <li>
 Familiarity with integration techniques, data migration tools, and web services
 </li>
 <li>
 Excellent problem-solving skills and ability to troubleshoot technical issues
 </li>
 <li>
 Strong communication and collaboration skills, with the ability to interact effectively with both technical and non-technical stakeholders
 
 
 </li>
 </ul>
 Certifications:
 
 
 <ul>
 <li>
 Microsoft Certified: Dynamics 365 Customization and Configuration
 </li>
 <li>
 Microsoft Certified: Azure Developer Associate, Microsoft Certified: .NET Developer
 </li>
 </ul>
</div>

Customer Relationship Management Developer

<div>Senior developers experience in Microsoft Dynamics CRM to carry the development for several projects to be developed on CRM dynamics such as business credit card, personal finance, customer segmentation, privilege program, Sales module, customers account and customer service module. 
Project Brief:
CRM Development Team 
Technical Requirements:<ul><li>Developers should have 5+ in CRM dynamics on Premise
</li><li>Bachelor&rsquo;s degree in computer science, Information Technology, or related field.</li><li>Proven experience as a Microsoft Dynamics CRM Developer.</li><li>Strong proficiency in .NET development, C#, JavaScript, and CRM SDK.</li><li>Experience customizing and configuring Dynamics CRM entities, forms, views, and workflows.</li><li>Deep understanding of CRM architecture, data models, and security concepts.</li><li>Familiarity with integration techniques, data migration tools, and web services.</li><li>Excellent problem-solving skills and ability to troubleshoot technical issues.</li><li>Strong communication and collaboration skills, with the ability to interact effectively with both technical and non-technical stakeholders.</li></ul> 
Certifications:<ul><li>Microsoft Certified: Dynamics 365 Customization and Configuration</li><li>Microsoft Certified: Azure Developer Associate, Microsoft Certified: .NET Developer</li></ul></div>

dubizzle

<div>
 
 
 As the Acquisition Associate, you will be responsible for proactively identifying new real estate development opportunities. You will conduct both on-ground scouting, visit sites and engage with sales teams, and in-depth online and governmental research to uncover projects at various stages. Your responsibilities extend to meticulously collecting, structuring, and maintaining this raw data in our centralised dashboard. By ensuring data validation and providing timely insights, you will act as the primary filter for our Business Development team, driving early opportunity identification and supporting strategic decision-making
 
 
 
 
 KEY RESPONSIBILITIES:
 
 
 
 
 On-Ground Project Scouting
 
 
 <ul>
 <li>
 Conduct physical site visits to identify under-construction, newly launched, or pre-launch real estate projects
 </li>
 <li>
 Engage with site personnel, brokers, or sales teams to gather basic project details and developer contacts
 </li>
 <li>
 Monitor signage, hoardings, and field activity to identify new opportunities in target zones
 </li>
 </ul>
 
 
 Online &amp; Governmental Research
 
 
 <ul>
 <li>
 Scan online portals, real estate websites, and regulatory platforms (e.g., Balady, WAFI, municipalities) to identify newly approved projects
 </li>
 <li>
 Extract approval statuses, license numbers, developer registrations, and project milestones
 </li>
 </ul>
 
 
 Raw Data Collection &amp; Structuring
 
 
 <ul>
 <li>
 Gather project-specific data, including location, land size, developer name, stage of construction, and contact details
 </li>
 <li>
 Record and upload data in a standardised format to a centralised backend dashboard created for business development
 </li>
 </ul>
 
 
 Dashboard Management &amp; Updation
 
 
 <ul>
 <li>
 Maintain and regularly update the internal database with verified, timestamped entries for all scouted projects
 </li>
 <li>
 Classify entries by project stage (approved, under construction, nearing completion), region, and developer profile
 </li>
 </ul>
 
 
 Data Validation &amp; Coordination
 
 
 <ul>
 <li>
 Coordinate with Relationship Managers to validate project information before initiating commercial discussions
 </li>
 <li>
 Share field insights to support negotiation strategies, feasibility assessments, and project prioritisation
 </li>
 </ul>
 
 
 Early Opportunity Identification
 
 
 <ul>
 <li>
 Act as the first layer of opportunity filtration for business development by continuously identifying fresh leads
 </li>
 <li>
 Provide timely alerts for projects in high-demand corridors, newly launched phases, or government-endorsed zones
 </li>
 
 
 </ul>
 
 Requirements
 
 
 
 
 
 Qualifications :
 
 
 <ul>
 <li>
 Graduate degree in business, finance and/or economics. BBA is preferred
 </li>
 </ul>
 
 
 Experience:
 
 
 <ul>
 <li>
 3 years of experience in a similar role in the same industry
 </li>
 </ul>
 
 
 Knowledge:
 
 
 <ul>
 <ul>
 <li>
 Familiarity with the KSA real estate business and industry, and upcoming projects in KSA, would be highly advantageous given the context
 </li>
 <li>
 Familiarity with real estate terminology, project stages (pre-launch, under construction, completed), and market dynamics (e.g., high-demand corridors)
 </li>
 <li>
 Research &amp; Information Gathering: Strong ability to effectively utilise various sources (on-ground, online portals, government sites) to extract relevant project details
 </li>
 <li>
 Data Management &amp; Organisation: Proficiency in organising, standardising, and maintaining large datasets within a digital dashboard. Understanding of database principles is a plus
 </li>
 <li>
 Proficient in using online platforms, real estate portals, regulatory websites, and internal digital dashboards
 </li>
 </ul>
 </ul>
 
 
 Skills:
 
 
 <ul>
 <li>
 Analytics, Stakeholder Management, Data Compilation, Contracts, MIS
 </li>
 <li>
 Attention to Detail &amp; Accuracy: Meticulousness in collecting, structuring, and inputting data to ensure accuracy and completeness. Errors in this role would have significant downstream impacts
 </li>
 <li>
 Communication &amp; Interpersonal Skills: Ability to engage effectively with site personnel, brokers, sales teams, and internal Relationship Managers to gather and validate information
 </li>
 </ul>
 
 
 Traits:
 
 
 <ul>
 <li>
 Business Focused, Strategic Orientation, Innovative, Go Getter
 </li>
 <li>
 The ability to independently and systematically scout for new real estate projects, both physically and digitally. This includes initiative in seeking out information
 </li>
 
 
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 High-performing and fast-paced work environment
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Rewards and recognition
 </li>
 <li>
 Learning &amp; Development
 
 
 Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
 </li>
 </ul>
 
 #BayutKSA
 
</div>

Acquisitions Associate

Cognita Schools

<div>
 
 
 Working with us
 
 
 
 Together, Cognita schools provide a uniquely global education that goes beyond grades, developing academic excellence alongside adaptability, agency, and the positive attitudes that prepare young people to grow, thrive, and find success in a rapidly evolving world.
 
 
 Cognita Middle East has 14 schools within its portfolio, including: RGS Guildford Dubai, Repton Dubai, Repton Al Barsha and Repton Abu Dhabi, Horizon English School, Horizon International School, Ranches Primary School and Al Ain English Speaking School in the UAE, Dasman Bilingual School in Kuwait, Downe House Riyadh and King&rsquo;s College Riyadh in Saudi Arabia, Downe House Muscat and Cheltenham Muscat in Oman, and King&rsquo;s College Doha in Qatar
 
 
 
 
 
 
 Job Overview
 
 
 
 We are seeking an experienced and strategic
 
 Admissions and Parent Experience Manager
 
 to lead the admissions lifecycle and parent engagement experience at King&rsquo;s College Riyadh Sedra. This pivotal role oversees the full journey from initial enquiry through to enrolment, whilst fostering strong and positive relationships with prospective and existing families to guarantee their satisfaction and retention.
 
 
 
 
 
 The Admissions and Parent Experience Manager is responsible for overseeing the admissions lifecycle from initial enquiry through to enrolment, whilst fostering strong and positive relationships with prospective and existing families to guarantee their satisfaction and retention. The role requires a proactive, empathetic, and strategic individual who can articulate the school&rsquo;s ethos and offerings, actively listen, and address the needs and concerns of parents with a strong focus on delivering unparalleled customer service.
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 
 
 School Launch &amp; Parent Journey Design
 
 
 <ul>
 <li>
 Lead the setup and execution of all parent-facing operations and communications for the successful launch of the school.
 </li>
 <li>
 Build a strong relationship with the Partner Community/ Developer and design, implement and launch communications, community events and promotions together with the support of Cognita Middle East&rsquo;s Marketing Centre of Excellence.
 </li>
 <li>
 Establish and operationalise the parent experience suite, ensuring a welcoming, informative, and high-impact environment.
 </li>
 <li>
 Design and implement the end-to-end parent journey in close collaboration with the Cognita Middle East Head of Experience and the King&rsquo;s College Riyadh School Leadership Team, ensuring alignment with Cognita&rsquo;s Customer Experience standards and the school&rsquo;s values.
 </li>
 <li>
 Develop and manage timelines, resources, and delivery of recruitment, onboarding, and transition touchpoints for prospective and new families.
 </li>
 </ul>
 
 
 
 
 
 Communications &amp; Promotional Collateral
 
 
 <ul>
 <li>
 Lead the creation and deployment of all parent-facing marketing and admissions communications, ensuring brand consistency in alignment with Cognita and King&rsquo;s College Riyadh Brand Guidelines.
 </li>
 <li>
 Oversee the development of promotional materials and digital assets, collaborating with central marketing teams and external vendors as needed.
 </li>
 <li>
 Drive proactive, timely, and high-quality communications across all stages of the admissions journey&mdash;including inquiry, application, assessment, offer, onboarding, and re-enrolment.
 </li>
 </ul>
 
 
 
 
 
 Customer Service Excellence
 
 
 <ul>
 <li>
 Spearhead initiatives aimed at elevating parent satisfaction, driving engagement, and delivering an outstanding parent journey.
 </li>
 <li>
 Promote a customer-first mindset, ensuring the delivery of exceptional parent and student experiences by integrating feedback into ongoing enhancements, and ensuring the school is presented in the best light to all visitors.
 </li>
 <li>
 Lead and manage the front-of-house reception team, setting high standards for customer service and ensuring all team members are fully trained, integrating feedback into continuous improvement efforts.
 </li>
 <li>
 Cultivate a vibrant school community through the organization of events that encourage family involvement and deepen connections within the school community.
 </li>
 </ul>
 
 
 
 
 
 Admissions Process Management
 
 
 <ul>
 <li>
 Lead the King&rsquo;s College Riyadh Reception and Parent Experience team to deliver a seamless and efficient application process for prospective families, maintaining robust conversion rates.
 </li>
 <li>
 Collaborate with Cognita&rsquo;s Central Admissions Relations Office to ensure a seamless enrolment journey from enquiry to enrolment, in alignment with Cognita&rsquo;s Admissions SLAs.
 </li>
 <li>
 Support the design and implementation of processes, procedures, and communication matrices (new joiner onboarding, withdrawal process, recruitment event calendar, re-registration communication calendar).
 </li>
 </ul>
 
 
 
 
 
 
 Organic Growth
 
 
 <ul>
 <li>
 Support the Principal and Regional Head of Parent Experience with the analysis of admissions activities and reporting of KPIs, to develop strategies geared towards exceeding growth targets.
 </li>
 <li>
 Coordinate enrolment activities in the parent experience suite and externally, including coffee mornings, open houses, community events, assessment days and other events to maximize prospective parent engagement.
 </li>
 <li>
 Collaborate with senior leadership to conduct student assessments and manage the admissions pipeline efficiently.
 </li>
 </ul>
 
 
 
 
 
 Retention
 
 
 <ul>
 <li>
 Engage in proactive relationship-building with families to support retention and community engagement. This includes monitoring social media groups and acting as a brand ambassador for the school via various digital and offline platforms.
 </li>
 <li>
 Collaborate with cross-functional teams (finance, operations, Heads of Section and teachers) to develop and implement initiatives to enhance the overall student and family experience.
 </li>
 <li>
 Crafting a seamless re-enrolment experience and coordinating with Academic teams on crucial transition events.
 </li>
 </ul>
 
 
 
 
 
 Operational Excellence
 
 
 <ul>
 <li>
 Quality assurance of all parent communication, ensuring alignment with King&rsquo;s College values and brand guidelines.
 </li>
 <li>
 Ensure parent experience &amp; front of house responsiveness (4-hour response times during the working week), quality (written and verbal language, structure, and attention to detail), and attitude (team warmth and enthusiasm).
 </li>
 <li>
 Ensure accurate tracking and management of prospective student data using CRM and ISAMS systems. Ensure data quality and maintenance in CRM and MIS at all times.
 </li>
 <li>
 Oversee the onboarding process for new students, ensuring a smooth transition into the school community.
 </li>
 </ul>
 
 
 
 
 
 Leadership and Development
 
 
 <ul>
 <li>
 Lead and inspire the admissions and parent experience team to achieve shared objectives.
 </li>
 <li>
 Accountable for achieving enrolment targets and maintaining high levels of new joiner retention.
 </li>
 <li>
 Promote a collaborative culture within the team, encouraging communication, innovation, and shared achievements.
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 
 
 Educational Background
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business, Marketing, Communications, or a related field.
 </li>
 <li>
 Additional certifications or training in customer service, sales, or relationship management are desirable.
 </li>
 </ul>
 
 
 
 
 
 Professional Experience
 
 
 <ul>
 <li>
 Minimum of 7 years of experience in customer service, hospitality, or relationship management.
 </li>
 <li>
 Proven track record of meeting and exceeding sales targets in a customer-focused role.
 </li>
 </ul>
 
 
 
 
 
 Required Skills
 
 
 <ul>
 <li>
 Exceptional interpersonal, communication, and presentation skills.
 </li>
 <li>
 Strong organizational and time-management abilities.
 </li>
 <li>
 Proficiency in CRM systems and data analysis tools.
 </li>
 <li>
 Ability to lead and inspire a team toward achieving common goals.
 </li>
 <li>
 Arabic language skills are desirable but not essential.
 </li>
 </ul>
 
 
 
 
 
 Personal Traits
 
 
 <ul>
 <li>
 Passionate about providing exceptional customer service and contributing to the success of the educational journey.
 </li>
 <li>
 Empathetic listener, able to understand and address the needs and concerns of families.
 </li>
 </ul>
 
 
 
 
 If you are driven by challenge and aspire to make a lasting impact, we invite you to apply and be a key player in shaping the future of the King&rsquo;s College Riyadh and Cognita schools.
 
 
 
 
 
 Cognita is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers, and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.
 
</div>

Admissions and Parent Experience Manager

Naseej

<div>Job Summary:
We are seeking a skilled Dynamics 365 Developer with hands-on experience across Dynamics 365 Finance &amp; Operations (AX), Dynamics 365 Customer Engagement (CE), and the Microsoft Power Platform. The candidate will be responsible for developing, integrating, and supporting business applications that improve operational efficiency and deliver high-quality digital experiences across the organization. 
Key Responsibilities:<ul>
<li>
Dynamics 365 Customer Engagement (CE) Development using Plugins, JavaScript, Business Rules, and Workflows.</li>
<li>Develop, customize, and extend D365 AX/F&amp;O using X++ and related development tools.</li>
<li>Power Platform development using Power BI, Power Automate, and Power Apps</li>
</ul>
Qualifications:<ul>
<li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field</li>
<li>3+ years of experience in Microsoft Dynamics development</li>
<li>Proven experience in Dynamics 365 development</li>
<li>Hands-on experience with Power Platform</li>
<li>Experience with SQL Server, Azure DevOps, Git, and CI/CD pipelines</li>
<li>Microsoft certifications (F&amp;O Developer, Power Platform, or CE Developer) are a plus</li></ul></div>

Microsoft Dynamics Developer

AlJazira Bank | بنك الجزيرة

<div>
 
 Job Purpose:
 
 
 
 
 
 A relationship manager is responsible for handling clients and customer relationships. They often provide financial advice and assistance to clients in order to help them achieve their financial goals. It's important to have a powerful understanding of the banking and investment industry to ensure they're following bank policies while keeping track of major risks that clients or customers want to avoid.
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Fulfil customer needs by ensuring a high quality of service.
 </li>
 <li>
 Attend to customer&rsquo;s problems and inquiries.
 </li>
 <li>
 Direct the customers to the most suitable product/service.
 </li>
 <li>
 Strengthen the relationships with customers through excellent service quality.
 </li>
 <li>
 Explain the Bank&rsquo;s services and provides information on policies and procedures to current and perspective customers.
 </li>
 <li>
 Maintain awareness of level of professionalism when dealing with customers by referring to sound knowledge of procedures and features of all products.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration or any related filed.
 </li>
 <li>
 Minimum 5 years of experience in a relevant role.
 </li>
 <li>
 Strong Interpersonal skills and relationship management.
 </li>
 </ul>
 
 
</div>

Relationship Manager

KONE

<div>Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing.
It's time to make a move. Join our flow.
We are looking for an energetic and enthusiastic Service Sales Engineer to be based in Riyadh, Saudi Arabia to build relationships and manage an existing portfolio of customers through retaining and growing the revenue generated while ensuring high customer satisfaction on different aspects of the customer journey with KONE.
Service Sales Engineer will also manage and grows portfolio by selling related digital services. Additionally, to generate modernization leads to modernization department.
What will you do? 
 
Customer Relationship Management:
<ul><li>Proactively develops and creates customer relationships in his/her area of responsibility.
</li><li>Is accountable for developing KONE position in his/her customer base or market area.
</li><li>Creates and communicates leads and sales opportunities for other KONE team (e.g. parts, MOD, NEB).
</li><li>Ensures customer satisfaction and solving complaints in coordination with other KONE teams.
</li><li>Documents the customer and contact information, maintains customer data on sales force.
</li>Utilize all tools available to ensure the highest retention and customer relationship possible. 
<li>
</li></ul>Sell:
<ul><li>Is accountable for growing LIS portfolio to meet the sales budget and pricing targets.
</li><li>Is accountable for growing the digital services penetration within the portfolio.
</li><li>Visit new customers regularly to generate new business and ensure high quality relationship management.
</li><li>Collaborates with maintenance team for visits and reporting to ensure high customer satisfaction.
</li><li>Collaborates with finance team for collections and reporting to ensure clear SOAs for each customer.
</li><li>Proactively generates opportunities from existing customer base in his/ her route.
</li><li>Responsible for timely and accurate reporting on sales force such as tasks and visits, opportunities and keeps portfolio data up to date.
</li><li>Drives execution of her/his individual sales plan.
</li></ul>Are you the one?
<ul><li>Bachelor degree in Mechanical or Electrical Engineering.
</li><li>5 years of experience in a similar role.
</li><li>Excellent verbal and written communication skills in both English and Arabic.
</li><li>Strong communicator with excellent organizational and follow-up skills.
</li><li>Ability to work effectively under pressure.
</li><li>Demonstrates a strong service mindset, prioritizing customer satisfaction.
</li><li>Comfortable and enthusiastic about leveraging digital solutions to drive business opportunities.
</li><li>Proficient in using various sales tools and systems.
</li></ul>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers</div>

Service Sales Engineer

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