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customer service specialist Jobs in Muscat Oman

customer service specialist

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distribution sales manager

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customer sales specialist

Optima Legal Technology LLC

<div>
 
 
 Company Description
 
 
 
 Optima LegalTech is the first LegalTech company in Oman providing software solutions dedicated to legal professionals.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for a Sales Specialist located in Muscat. The Sales Specialist will be responsible for communication, customer service, sales, training, and sales management on a day-to-day basis.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong communication and customer service skills
 </li>
 <li>
 Experience in sales and sales management
 </li>
 <li>
 Excellent interpersonal skills
 </li>
 <li>
 Organizational skills and attention to detail
 </li>
 <li>
 Proven track record in meeting sales targets
 </li>
 <li>
 Familiarity with legal software solutions is a plus
 </li>
 <li>
 Bachelor's degree in Business Administration or related field
 </li>
 </ul>
</div>

Sales Specialist

Digital Mall المول الرقمي

<div>
 Job brief
 
 
 We are looking for a Sales Specialist with excellent communication and persuasion abilities to support sales team members, develop sales programs, and set and meet the KPIs.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Developing sales strategies and plans to achieve sales targets and business objectives. This includes identifying target markets, analyzing customer needs, and determining the most effective sales approaches.
 </li>
 <li>
 Generating leads through various channels such as cold calling, email marketing, social media, networking events, and referrals. Conducting research to identify potential clients and initiating contact to explore sales opportunities.
 </li>
 <li>
 Delivering persuasive sales presentations and product demonstrations to potential clients. Effectively communicating the value proposition, features, and benefits of the product or service to generate interest and close deals.
 </li>
 <li>
 Building and maintaining strong relationships with customers to ensure customer satisfaction and loyalty. This involves regular communication, understanding customer needs, addressing concerns, and providing ongoing support.
 </li>
 <li>
 Negotiating pricing, terms, and contracts with potential clients to reach mutually beneficial agreements. Employing sales techniques and tactics to overcome objections, handle negotiations, and secure sales closures.
 </li>
 <li>
 Conducting market research and analyzing market trends, competition, and customer preferences. Gathering insights to identify opportunities, develop marketing strategies, and refine sales approaches.
 </li>
 <li>
 Collaborating with the marketing team to develop and execute marketing campaigns and promotions. This includes creating compelling messaging, selecting appropriate marketing channels, and tracking campaign performance.
 </li>
 <li>
 Utilizing CRM systems to manage customer information, track sales activities, and monitor the sales pipeline. Updating and maintaining accurate and comprehensive customer records.
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Experience in selling digital products &amp; services
 </li>
 <li>
 Fluent in Arabic and English writing and speaking
 </li>
 <li>
 Skilled in Math and Computers
 </li>
 <li>
 Strong communication and presentation skills
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive salary
 </li>
 <li>
 All of the hardware and software will be provided for you
 </li>
 <li>
 Sponsorship VISA will be provided for expats
 </li>
 <li>
 Relocation cost from origin country to Oman will be covered
 </li>
 <li>
 Work-Life balance
 </li>
 <li>
 Fun and fair work culture
 
 </li>
 </ul>
</div>

PayTech Group

<div>
 
 Job Title
 
 : Sales Specialist
 
 
 
 Term
 
 : 12 months
 
 
 
 Location
 
 : Muscat, Oman
 
 
 
 Division
 
 : Cards
 
 
 
 Reports
 
 
 to
 
 : Head of Sales
 
 
 
 PURPOSE OF THE PROJECT
 
 
 
 As a Sales Specialist, you will play a key role in driving revenue growth and expanding footprint within the Kingdom. You will actively identify and engage with new business opportunities, manage and nurture relationships with existing clients and collaborate across teams (Product, Strategy, Client Services, Marketing) to deliver tailored solutions. You will be responsible for meeting performance metrics, building a robust sales pipeline, negotiating, and closing deals, and ensuring client satisfaction post-sale.
 
 
 
 Core Responsibilities and Accountabilities:
 
 
 
 <ul>
 <li>
 Lead sales discussions and pitch client products to end business customers according to clients prospects list, focusing across various industry verticals
 </li>
 <li>
 Support operational onboarding of new customers such as account application forms and other documentation
 </li>
 <li>
 Follow up with onboarded customers to ensure activation and first usage
 </li>
 <li>
 Provide regular status updates to Clients management on progress against KPIs, through:
 </li>
 <ul>
 <li>
 Progress update meetings
 </li>
 <li>
 Steering committee meetings; and
 </li>
 <li>
 Regular reporting on progress status
 
 </li>
 </ul>
 <li>
 Leverage assets and resources, when applicable, to deliver the support on the above-mentioned responsibilities
 
 
 </li>
 </ul>
 
 Knowledge and Experience:
 
 
 
 <ul>
 <li>
 5-10 years of relevant sales experience in commercial cards (required)
 </li>
 <li>
 The ability to articulate the core value proposition (financial, operational and governance) of the commercial card payments for the businesses
 </li>
 <li>
 Understanding of the domestic and cross-border supplier payments management (card and non-card rails) across verticals, identified by Client (primarily B2B payments in Digital Services (business software and ads), Education, Healthcare, MICE, Travel Wholesale, Media buying) (required)
 </li>
 <li>
 Strong collaborator, result driven and high level of energy &amp; initiative
 </li>
 <li>
 Excellent written and verbal communication in English (Arabic is a plus)
 
 
 
 </li>
 </ul>
 
 Mandatory Skills:
 
 
 
 <ul>
 <li>
 Ability to manage end-to-end sales cycles, from prospecting to negotiation and closing
 </li>
 <li>
 Strong understanding of cards, digital payments, acquiring, issuing, and value-added services
 </li>
 <li>
 Skilled in stakeholder engagement and customer success management
 </li>
 <li>
 Strong presentation and influencing capabilities at senior levels
 
 
 
 </li>
 </ul>
 
 Preferred Skills:
 
 
 
 <ul>
 <li>
 Capacity to identify emerging market opportunities, anticipate client needs, and align sales strategy with our regional growth objectives
 </li>
 <li>
 Understanding of APIs, digital onboarding, open banking, or fintech integrations to tailor our products to client needs
 
 </li>
 </ul>
</div>

<div>At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we&rsquo;ll give you what you need to make it happen. It won&rsquo;t always be easy, growing takes grit. But at ABB, you&rsquo;ll never run alone. Run what runs the world.
This Position reports to:
Service Unit Manager<div> 
Your role and responsibilities
 
 
In this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues. 
 
The work model for the role is: onsite 
 
This role is contributing to the ELSE in Muscat, Oman. 
 
You will be mainly accountable for:<ul><li>
Penetrating into IB, promoting various upgrades, retrofits, and value-add solutions to the benefit of the customers and ABB.</li><li>
Understanding the channel strategy and the establishment of related prices, and preparing sales plans, reviewing them, and proposing recovery plan(s) when needed.</li><li>
Generating service sales leads and develops new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios.</li><li>
Acting as a marketer/salesperson of ABB&rsquo;s service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings).</li></ul> 
Our team dynamics
 
You will join a dynamic, talented, high performing team, where you will be able to thrive. 
Qualifications for the role
<ul><li>Electrical Engineering Background</li><li>
8-12 years of experience in service sales within Oman.</li><li>
Proven track record as a service sales engineer for switchgears and protection relays.</li><li>
Background in digital solutions is a plus</li><li>
Previous engagement and customer relationships with major government end-users entities and industrial customers in the region.</li><li>
Strong technical expertise in selling service agreements is a plus</li><li>
Strong English communication &amp; Negotiation skills are a must</li><li>
Innovative mind and interest to explore new ideas and build strong relationships &ndash; excellent networking skills</li><li>
Out-of-the-box thinking and exceptional problem-solving skills</li><li>
Relentless ownership, dedication, and thoroughness. Going the extra mile and showing devotion to the mission.</li><li>
A collaborative, solutions-oriented approach with a proven ability to develop and manage customer relationships</li></ul> 
What's in it for you?
 
We empower you to take initiative, challenge ideas, and lead with confidence. You&rsquo;ll grow through meaningful work, continuous learning, and support that&rsquo;s tailored to your goals. Every idea you share and every action you take contributes to something bigger. 
Benefits
 
 
We also offer our employees the following benefits:<ul><li>
From well-being to retirement, ABB offers benefits that support every stage of your career.</li></ul> 
More about us
 
 
The ELSE Division operates as a strategic business unit within the organization, functioning semi-autonomously with its own dedicated resources, objectives, and leadership. 
 
Al Hamriyah, Muscat, Oman</div> 
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.</div>

Service Sales Specialist

<div>
 Job brief
 
 
 We're hiring a Digital Marketing Specialist with strong communication and persuasion skills to plan, execute, and optimize multi-channel paid media. Youll support the marketing team, own performance KPIs end-to-end, and turn insights into growth.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Developing marketing strategies and plans to achieve marketing targets and business objectives. This includes identifying target markets, analyzing customer needs, and determining the most effective marketing approaches.
 </li>
 <li>
 Build and execute paid media plans across Meta, Google/YouTube, Snapchat, TikTok, and X/Twitter; own budgets, pacing, and daily optimization.
 </li>
 <li>
 Run structured A/B tests (audience, creative, placements, bidding, landing pages) and scale winners methodically.
 </li>
 <li>
 Generating leads through various channels such as cold calling, email marketing, social media, networking events, and referrals. Conducting research to identify potential clients and initiating contact to explore marketing opportunities.
 </li>
 <li>
 Delivering persuasive marketing presentations and product demonstrations to potential clients. Effectively communicating the value proposition, features, and benefits of the product or service to generate interest and close deals.
 </li>
 <li>
 Negotiating pricing, terms, and contracts with potential clients to reach mutually beneficial agreements. Employing marketing techniques and tactics to overcome objections and handle negotiations.
 </li>
 <li>
 Conducting market research and analyzing market trends, competition, and customer preferences. Gathering insights to identify opportunities, develop marketing strategies, and refine sales approaches.
 </li>
 <li>
 Collaborating with the marketing team to develop and execute marketing campaigns and promotions. This includes creating compelling messaging, selecting appropriate marketing channels, and tracking campaign performance.
 </li>
 <li>
 Utilizing CRM systems to manage customer information, track sales activities, and monitor the sales pipeline. Updating and maintaining accurate and comprehensive customer records.
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 experience on all listed platforms: Meta Ads, Google Ads/YouTube, Snapchat Ads, TikTok Ads, and X/Twitter Ads (2+ Years)
 </li>
 <li>
 Fluent in Arabic and English (spkend &amp; written)
 </li>
 <li>
 Skilled in Math and Computers
 </li>
 <li>
 Strong communication and presentation skills
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive salary.
 </li>
 <li>
 All of the hardware and software will be provided for you.
 </li>
 <li>
 Sponsorship VISA will be provided for expats.
 </li>
 <li>
 Relocation cost from origin country to Oman will be covered.
 </li>
 <li>
 Work-Life balance.
 </li>
 <li>
 Fun and fair work culture with opportunities to learn, upskill, and grow your portfolio through diverse projects.
 
 </li>
 </ul>
</div>

Digital Marketing Specialist

KeeTa

The Role
 1. Find catering merchants willing to cooperate with Meituan Keeta through effective appointments and efficient door-to-door visits, and reach cooperation agreements. 2. Assist partner restaurants in setting up their online stores on the platform, and provide training on how to manage their online delivery business. 3. Collaborate with partner merchants to plan online marketing campaigns, and offer professional solutions for delivery operations, aiding our partner restaurants in enhancing their delivery business. 4. Conduct regular visits to maintain customer relationships with partner restaurants, and collaborate with various departments to address and resolve daily queries from these partner restaurants.
 
Requirements
 1. English and Arabic can be used as working languages, with basic reading and writing abilities in English, and proficient in using working software. 2. Have strong business negotiation ability and certain market development ability, insight into customer/user and promote business cooperation. 3. Integrity and Honesty, excellent communication skills, execution, collaboration, and team spirit. 4. Entrepreneurial spirit, courage to accept challenges, resilience and altruism. 5. The daily work arrangement is mainly field work, requiring on-site negotiations and service provision with cooperating merchants.
 
About the company
 Keeta is an independent brand of Meituan, the world's largest tech-driven retail company. We focus on food and consumer product delivery services in international markets with the mission: "We help people eat better, live better". Established in March 2010, Meituan has helped transform the supply and demand of service and product retail across the digital landscape. As Meituan and Keeta continue to increase R&D investment and develop new technologies, we uphold a customer-centric approach, working with our partners to provide quality services to customers.

Palo Alto Networks

<div>
 
 Our Mission
 
 
 
 At Palo Alto Networks&reg;, everything starts and ends with our mission:
 
 
 Being the cybersecurity partner of choice, protecting our digital way of life.
 
 
 We have the vision of a world where each day is safer and more secure than the one before. These aren&rsquo;t easy goals to accomplish &ndash; but we&rsquo;re not here for easy. We&rsquo;re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we&rsquo;re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
 
 
 We&rsquo;re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we&rsquo;ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.
 
 
 
 Job Description
 
 
 
 
 Your Career
 
 
 
 The Solutions Consultant is the evolution of the traditional Sales Engineering role, aligning how we best serve our customers in understanding their environment, providing solution guidance and ensuring value realization in their investment with Palo Alto Networks. As a Solutions Consultant you provide technical leadership and expertise and guidance in your customer&rsquo;s security transformation journey. You will play a key role in defining technical solutions that secure a customer&rsquo;s key business imperatives and ensuring value realization of their investment with Palo Alto Networks. You evangelize our industry leadership in on-prem, cloud, and security operations services that establish PANW as your customer&rsquo;s cybersecurity partner of choice.
 
 
 
 Your Impact
 
 
 
 
 Role
 
 
 
 Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:
 
 
 <ul>
 <li>
 Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions
 </li>
 <li>
 Understands Key customer business requirements and has the ability to position, demonstrate and create high level designs across the entire PANW portfolio solutions creating business value for customers
 </li>
 <li>
 Ability to drive customer adoption of Palo Alto Networks Platform. Building customer relationships by helping customers achieve increased productivity, operational efficiency, security efficacy, and greater flexibility to innovate
 </li>
 <li>
 Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers
 </li>
 <li>
 Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions
 </li>
 <li>
 Demonstrating strong communication skills, influencing through effective presentations and customer-specific demos, and conducts technical engagements and workshops that are clear and impactful, simplifying complex ideas for various audiences
 </li>
 <li>
 Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities
 </li>
 <li>
 Demonstrates Cross functional leadership driving collaboration and orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy
 </li>
 <li>
 Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner
 </li>
 <li>
 Understanding the competitive landscape and effectively differentiating PANW's leadership in the cybersecurity space
 </li>
 <li>
 Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events
 </li>
 <li>
 Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Your Experience
 
 
 
 <ul>
 <li>
 6+ years experience in pre-sales/sales engineering
 </li>
 <li>
 Skilled in at least one of the following Networking, Network Security, Cybersecurity, Private/Public Cloud Security, SOC/Endpoint or SASE
 </li>
 <li>
 Experience in delivering cybersecurity solutions that solve technical challenges and influence new business initiatives is preferred
 </li>
 <li>
 Influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role; prior experience in a pre-sales role is ideal
 </li>
 <li>
 Creating and delivering technical presentations, workshops, or technical validation engagements
 </li>
 <li>
 Experience in selling, designing, implementing, or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies
 </li>
 <li>
 Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions
 </li>
 <li>
 Experience in complex sales involving long sales processes with multiple buying centers and multi-product solutions are preferred
 </li>
 <li>
 This is a field sales position where travel requirements may be required to support in person customer meetings, please discuss with the recruiter on the specifics for this position.
 </li>
 <li>
 Proficient in English and Arabic
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 The Team
 
 
 
 Our Solutions Consultant team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire,and empower our potential clients in their journey to transform their security architectures.
 
 
 You are empowered with unmatched systems and tools and a team built on joint success. You won&rsquo;t find someone at Palo Alto Networks that isn&rsquo;t committed to your success &ndash; with everyone pitching in to assist when it comes to solutions selling, learning, and development. Our Solutions Consulting community is driven by the mission to be our customers&rsquo; cybersecurity partner of choice, protecting their digital way of life.
 
 
 
 Our Commitment
 
 
 
 We&rsquo;re problem solvers that take risks and challenge cybersecurity&rsquo;s status quo. It&rsquo;s simple: we can&rsquo;t accomplish our mission without diverse teams innovating, together.
 
 
 We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
 
 
 Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
 
 
 All your information will be kept confidential according to EEO guidelines.
 
 
 Is role eligible for Immigration Sponsorship?: Yes
</div>

Solutions Consultant

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222 customer sales specialist jobs IN Muscat Oman

Sales Specialist

Sales Specialist

Sales Specialist

Service Sales Specialist

Digital Marketing Specialist

Sales Specialist

Solutions Consultant