customer service - english Jobs in Istanbul

customer service - english

account manager (english-speaking) Jobs in Istanbul

account manager (english-speaking)

account specialist (english (for foreigners) hındı-urdu- french – japanese – korean – indonesıan Jobs in Istanbul

account specialist (english (for foreigners) hındı-urdu- french – japanese – korean – indonesıan

account specialist (english [for foreigners only] – french – japanese – korean – malay – thai) Jobs in Istanbul

account specialist (english [for foreigners only] – french – japanese – korean – malay – thai)

customer service - arabic Jobs in Istanbul

customer service - arabic

customer service advisor arabic french

AppBeam Technology BV

About Us FroggyTalk is dedicated to connecting migrants with their loved ones through affordable, reliable, and easy-to-use international calling services. Our mission is to bridge the distance between families and communities, empowering users to stay connected no matter where they are. We&rsquo;re looking for a Customer Service Advisor (Arabic &amp; French Speaking) to join our team and play a key role in supporting our Arabic-speaking customers. If you are passionate about helping others, thrive in a fast-paced environment, and are committed to delivering outstanding customer support, we&rsquo;d love to have you on board.Position Summary As a Customer Service Advisor (Arabic &amp; French Speaking), you are the face and voice of FroggyTalk, playing a pivotal role in supporting and engaging with our Arabic-speaking customers. In this remote role, you will manage customer interactions across email, telephone and instant messaging channels, focusing on resolving issues efficiently, building strong rapport, and delivering a seamless and satisfying customer experience. You job is crucial towards FroggyTalk&rsquo;s mission of connecting communities worldwide.ResponsibilitiesCustomer Interaction and Support <ul><li>Respond promptly and professionally to inbound customer queries via telephone, WhatsApp, email, social media and live chat in both Arabic and English.</li><li>Handle outbound calls for loyalty projects, to follow up on inquiries, provide support, and build customer relationships.</li><li>Resolve customer issues effectively by offering timely and accurate solutions.</li><li>Translate messages and documents from Arabic &amp; French to English, maintaining accuracy and cultural sensitivity.</li><li>Take ownership of query resolution, finding the best solutions according to the company&rsquo;s process and guidelines</li><li>Manage engagements with professionalism and emotional intelligence, focusing on solution and retention.</li></ul>Customer Experience Management <ul><li>Maintain meticulous records of customer interactions, complaints, and resolutions in the company&rsquo;s CRM system.</li><li>Collect and report user statistics, feedback, and trends to help improve FroggyTalk&rsquo;s services and customer engagement strategies.</li><li>Proactively identify and escalate complex issues to the appropriate department for further resolution.</li></ul>Analytics and Optimization <ul><li>Generate regular reports on inbound and outbound customer interactions, highlighting key metrics such as response times, resolution rates, and satisfaction scores.</li><li>Identify opportunities for improving customer service processes and contribute to operational efficiency.</li></ul>Requirements <ul><li>Arabic &amp; French speaker with a strong command of English (oral and written).</li><li>Ensuring that all customer engagements meet the Key Performance Indicators (&lsquo;KPIs&rsquo;) for the role.</li><li>Experienced in customer service (minimum of 1 year), preferably in a telecommunications workspace.</li><li>Strong data analysis skills and proficiency in CRM tools like Zoho Desk, Freshdesk, Zendesk, or SalesForce CRM.</li><li>Natural multitasking ability, with an excellent eye for detail, critical thinking and good organizational skills</li><li>Self motivated, disciplined, and able to work remotely with a strong focus on meeting goals.</li><li>Team player with demonstrable success in cross-functional collaboration.</li></ul>What We Offer <ul><li>A collaborative and supportive team environment.</li><li>100% remote work with flexible hours.</li><li>Competitive salary and performance-based incentives.</li><li>Opportunity to have a direct impact on the growth of an innovative startup.</li></ul>If you&rsquo;re excited about making a difference and joining a company that values connection and community, we want to hear from you!Job Type: Full-time

Customer Service Advisor (Arabic & French)

Roka Recruitment

Now Hiring: Account Managers &amp; Sales Representatives Location: Istanbul, TurkeyAbout UsRoka Recruitment is a leading Istanbul-based organization specializing in premium customer service and business process solutions. We&rsquo;re growing fast&mdash;and we&rsquo;re looking for talented individuals to join our dynamic team.Role OverviewWe&rsquo;re seeking energetic Account Managers &amp; Sales Representatives who are passionate about communication, client relations, and delivering top-tier service.What You&rsquo;ll Do<ul><li>Manage and grow client relationships</li><li>Handle customer communications with professionalism</li><li>Support sales activities and meet performance targets</li><li>Contribute to a collaborative, high-performance team environment</li></ul>What We&rsquo;re Looking For<ul><li>Native-level fluency in French, Arabic, Japanese, Korean, Hindi, Malay, German, or Indonesian</li><li>Preferably based in Istanbul with a valid work/residence permit</li><li>Strong communication skills and customer focus</li><li>Experience in account management, sales, or customer service is a plus</li></ul>What We Offer<ul><li>Competitive salary + performance incentives</li><li>Inclusive, professional, and growth-oriented work culture</li><li>Real opportunities for career development</li></ul>Job Types: Full-time, Commission, New-GradPay: 40,000.00TRY - 100,000.00TRY per month

account manager

DEVA Holding A.Ş.

<div>
 
 DEVA has been operating since 1958 and is one of the pioneering pharmaceutical companies in Turkey. DEVA, having R&amp;D in focus, manufactures with international quality standards and currently exports products to other countries worldwide.
 
 
 
 
 
 DEVA is seeking for a
 
 International Markets Area Manager;
 
 
 
 
 
 <ul>
 <li>
 Graduates of Universities&rsquo; Business Administration, Economics, Engineering and similar departments
 </li>
 <li>
 Min. 1 year of export sales or account management experience, preferably, in pharmaceutical, FMCG or cosmetics sector
 </li>
 <li>
 Excellent command of written and spoken English plus any of the below languages is a must; Russian, German, French, Spanish, Arabic.
 </li>
 <li>
 Excellent interpersonal skills, positive attitude and sales oriented
 </li>
 <li>
 Advanced planning and organization skills
 </li>
 <li>
 No restriction for worldwide travel
 </li>
 <li>
 Military service must be completed for male candidate
 </li>
 </ul>
 
 
 
 
 
 
 
 
 JOB DESCRIBTION
 
 
 
 
 
 <ul>
 <li>
 Setting annual sales targets and identifying production demands of countries and customers he/she is responsible for
 </li>
 <li>
 Ensuring realiation of sales targets in related markets
 </li>
 <li>
 Preparing periodical sales realization reports
 </li>
 <li>
 Meeting customer demands
 </li>
 <li>
 Mediating between customer and company departments and following up regulatory, quality, production and logistic processes
 </li>
 <li>
 Organizing visits to markets and customers he/she is responsible for providing market research
 </li>
 </ul>
 
 
 
 
 
 Bir &ccedil;al&inodot;&scedil;an aday&inodot; olarak, sizinle aram&inodot;zdaki t&uuml;m ileti&scedil;imde bilgilerinizi 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu&rsquo;na, yasal mevzuata ve Ki&scedil;isel Verileri Koruma Kurumu kararlar&inodot;na uygun olarak i&scedil;liyoruz. Detayl&inodot; bilgiye ve ayd&inodot;nlatma metnimize link &uuml;zerinden ula&scedil;abilirsiniz. https://www.deva.com.tr/tr/kvkk
 
 
</div>

International Markets Area Manager

Eaton

<div><div><div><div><h2 class="jobSectionHeader">What you&rsquo;ll do:</h2>
</div><div>
Eaton's Services team is accelerating the advancement of its service offerings and scaling plans to implement software solutions for customers worldwide. 
The Sales Support Representative (Dutch or French speaker) is primarily responsible for supporting the sales of assigned services to grow revenue and enhance customer satisfaction. This role aims to improve customer satisfaction and revenue growth by effectively managing sales leads and opportunities, and building strong relationships with customers and partners. By serving as an escalation point and collaborating with various teams, the Service Sales Support Representative ensures timely and effective customer service, optimizes the install base, and drives continuous improvement in sales processes. 
Additionally, this position involves providing product and service selection assistance to customers, end users, field sales, IT channels, distributors, and resellers within the designated territory. The representative will develop product-related awareness and knowledge for both internal and external customers, and represent the company to customers. Partnering with field sales, the representative will support and influence designated sales goals. 
Main Responsibilities:<ul><li>Promote and sell distributed services and products via phone or e-mail; educating customers on the impact the product has on their business thus offering product related services or product replacement to customers</li><li>Responsible for generating and following up service quotations sent to our customers</li><li>Proactively act to understand and solve customer needs and identify solutions to non-standard tasks/queries</li><li>Provide good follow up on ongoing quotes until receiving Purchase Order from customer</li><li>Proactively contacting customers based on generated Leads to increase service revenue of Eaton</li><li>Gain deep understating on the distributed product portfolio and related services with the clear understanding of the impact it has on the customer thus maximising sales potentials</li><li>Establish professional and best practice contacts with the customers</li><li>Constant co-operation with sales, finance and product departments in order to acquire and maintain an extensive knowledge of the internal workings of these departments and their processes. Work in collaboration with the technical sales support and marketing</li><li>Instigates regular meetings with sales and channel managers in order to establish and verify the forecast and work progress</li><li>They have a sales target to start to take direct ownership of some accounts (i.e. contract renewals, less technical sales, etc)</li><li>Able to detect and escalate problem or error with data that he/she is responsible for</li><li>Service maintenance contract management and upsell focus to capture new business opportunities</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Qualifications:</h2>
</div><div>
Bachelor&rsquo;s degree (BS/BA) from an accredited institution or equivalent professional degree</div></div><div><div><h2 class="jobSectionHeader">
Skills:</h2>
</div><div><ul><li>Fluent level of Dutch or French language skills</li><li>
Sales or order management experience preferably on electrical/IT/telecommunications is a plus</li><li>
Technical sales aptitude and analytical skills</li><li>
Market, Industry, Channel and Competitive Knowledge.</li><li>
Salesforce knowledge is a plus</li><li>
Negotiation and consultative selling skills.</li><li>
Excellent Communication and Interpersonal Skills (Written and Verbal).</li><li>
Build and maintain positive customer relationships through active listening, prompt resolution of problems, and projecting a positive, professional attitude.</li><li>
Business Acumen and Navigation Skills (Corporate structure, Channel structure, etc.).</li><li>
Teamwork, networking and continuous learning skills.</li><li>
Adapting and driving change and process improvements.</li><li>
Ability to build and manage a sales funnel of opportunities using a CRM solution with relevant reporting</li></ul> 
#LI-OV1</div></div></div></div>

Sales Support Representative - Dutch or French Speaker

trustMed

Job Description Be Part of a Leading Aesthetic Brand in Turkey TrustMed Clinic is a top aesthetic surgery center in Istanbul, managed by one of Turkey&rsquo;s leading plastic surgeons, attracting patients from all over the world. We&rsquo;re hiring Senior Sales Executives to join our international team. Responsibilities Communicate with international patients via phone, WhatsApp, and email to understand their needs. Provide professional medical consultation details and guide patients through treatment options. Follow up efficiently and convert qualified leads into confirmed solds. Achieve and exceed monthly sales targets with confidence and passion. What We&rsquo;re Looking For Minimum 1 years of experience in telesales with international patients Excellent communication skills in English (additional languages such as Arabic, French or Spanish are a strong advantage) Strong negotiation skills, patient focused mindset, and high deal closing ability Motivated, professional, and able to perform under pressureWe Offe Competitive salar High commissions in Euro Daily fresh leads from global marketing campaign Monthly bonuses and rewards for top performerJob Type: Full-time

Senior Sales

Lavixo

Account Specialist (English (For Foreigners) H&#305;nd&#305;-urdu- French &ndash; Japanese &ndash; Korean &ndash; Indones&#305;anLocation: Istanbul, Turkey (On-site) Company: LavixoAbout LavixoLavixo is a well-established company operating in the online finance sector for over 10 years. We are expanding our international team and seeking motivated International Sales Specialists who are fluent in one of the following languages:<ul><li>English (For Foreigners)</li><li>French</li><li>Japanese</li><li>Korean</li><li>Malay/Indonesian</li><li>h&#305;nd&#305;-urdu</li></ul>No prior experience in the investment industry is required. Our comprehensive training program, delivered by experienced team leaders, will fully support your professional development. This position is an excellent opportunity for candidates who want to build a long-term career in the fast-growing online investment sector.What We Offer<ul><li>Young, dynamic, and international working environment</li><li>Career advancement opportunities within the company</li><li>Full training in online finance and investment tools</li><li>Opportunity to develop and strengthen foreign language skills</li><li>Competitive fixed salary + performance-based bonuses (paid in USD)</li></ul>Responsibilities<ul><li>Monitor financial markets and stay up to date with market developments</li><li>Communicate with investors when necessary to provide relevant market information</li><li>Provide guidance on capital market instruments and ensure consistent follow-up</li><li>Analyze investor needs, expectations, and risk profiles to recommend suitable investment solutions</li></ul>Qualifications<ul><li>Fluency in at least one of the following languages:</li></ul>English (For Foreigners) / French / Japanese / Korean / Malay&ndash;Indonesian /h&#305;nd&#305;-urdu<ul><li>Strong communication skills and customer-oriented approach</li><li>Ability to work effectively in a team</li><li>Proficiency in MS Office programs</li></ul>How to ApplyIf you&rsquo;re aiming to build a solid career in a rapidly growing industry and want to be part of an international, high-performing team &mdash; we&rsquo;d love to hear from you! Apply now and join us at Lavixo.&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;Maa&#351;: 70.000,00TRY - 120.000,00TRY ayl&#305;k

Account Specialist (English (For Foreigners) Hındı-urdu- French – Japanese – Korean – Indonesıan

International Sales Specialist (English &ndash; French &ndash; Japanese &ndash; Korean &ndash; Malay/Indonesian &ndash; Thai)Location: Istanbul, Turkey (On-site) Company: LavixoAbout LavixoLavixo is a well-established company operating in the online finance sector for over 10 years. We are expanding our international team and seeking motivated International Sales Specialists who are fluent in one of the following languages:<ul><li>English (For Foreigners)</li><li>French</li><li>Japanese</li><li>Korean</li><li>Malay/Indonesian</li><li>Thai</li></ul>No prior experience in the investment industry is required. Our comprehensive training program, delivered by experienced team leaders, will fully support your professional development. This position is an excellent opportunity for candidates who want to build a long-term career in the fast-growing online investment sector.What We Offer<ul><li>Young, dynamic, and international working environment</li><li>Career advancement opportunities within the company</li><li>Full training in online finance and investment tools</li><li>Opportunity to develop and strengthen foreign language skills</li><li>Competitive fixed salary + performance-based bonuses (paid in USD)</li></ul>Responsibilities<ul><li>Monitor financial markets and stay up to date with market developments</li><li>Communicate with investors when necessary to provide relevant market information</li><li>Provide guidance on capital market instruments and ensure consistent follow-up</li><li>Analyze investor needs, expectations, and risk profiles to recommend suitable investment solutions</li></ul>Qualifications<ul><li>Fluency in at least one of the following languages:</li></ul>English (For Foreigners) / French / Japanese / Korean / Malay&ndash;Indonesian / Thai<ul><li>Strong communication skills and customer-oriented approach</li><li>Ability to work effectively in a team</li><li>Proficiency in MS Office programs</li></ul>How to ApplyIf you&rsquo;re aiming to build a solid career in a rapidly growing industry and want to be part of an international, high-performing team &mdash; we&rsquo;d love to hear from you! Apply now and join us at Lavixo.&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;Maa&#351;: 70.000,00TRY - 120.000,00TRY ayl&#305;k

Account Specialist (English [For Foreigners Only] – French – Japanese – Korean – Malay – Thai)

Explore 912+ Customer service advisor arabic french in Istanbul this December. Find roles across top companies and apply now to boost your career.