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operations manager - contact center - real estate ( bilingual- english/ arabic)

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customer service advisor arabic speaker

Concentrix

<div><div><div>Operations
</div><div><div><div>Location</div>
<div>Dubai, United Arab Emirates
</div></div><div><div>Language</div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader">Summary</h2>
The Advisor II, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.<h2 class="jobSectionHeader">
Description</h2>
ESSENTIAL FUNCTIONS / CORE RESPONSIBILITIES<ul><li>Ensuring that the service delivered to our client&rsquo;s customers meets the Key Performance Indicators (&lsquo;KPIs&rsquo;) for the role.</li><li>Interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.</li><li>Providing high quality customer service by listening attentively, clarifying customer requirements, probing for understanding, using decision-support tools and resources for answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate.</li><li>Identifying customer problems and offer appropriate solutions.</li><li>Identifying and maximizing selling and cross-selling opportunities.</li><li>Continuous learning to keep up-to-date with changes and developments to products, services, and procedures.</li></ul> 
CANDIDATE PROFILE
You will be accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers.<ul><li>The ideal candidate will possess a previous experience in the Luxury Retail / Hospitality industry and has a strong passion for the luxury universe.</li><li>Arabic speaker with a strong command of English (oral and written).</li><li>Graduate preferred in any stream and above. A combination of education and experience may be substituted and/or considered in lieu of the bachelor&rsquo;s degree.</li><li>Pleasant telephone etiquette and someone who loves to speak over the phone.</li><li>Demonstrate courteousness and patience in all customer contact situations; including maintaining a pleasant and professional tone and manner.</li><li>Dependable with proficient attention to detail.</li><li>Strong computer navigation skills and PC Knowledge</li><li>Open to work - 8 hours a day, 5 days a week in all shifts, as per department requirements.</li><li>Can join immediately (preferably within 1-2 weeks on offer agreement).</li></ul> 
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</div></div></div>

Customer Service Advisor - Arabic Speaker

<div>
 
 Essential Functions / Core Responsibilities
 
 
 
 <ul>
 <li>
 Ensuring that the service delivered to our client&rsquo;s customers meets the Key Performance Indicators (&lsquo;KPIs&rsquo;) for the role.
 </li>
 <li>
 Interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.
 </li>
 <li>
 Providing high quality customer service by listening attentively, clarifying customer requirements, probing for understanding, using decision-support tools and resources for answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate.
 </li>
 <li>
 Identifying customer problems and offer appropriate solutions.
 </li>
 <li>
 Identifying and maximizing selling and cross-selling opportunities.
 </li>
 <li>
 Continuous learning to keep up-to-date with changes and developments to products, services, and procedures.
 
 
 </li>
 </ul>
 
 CANDIDATE PROFILE
 
 
 
 You will be accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers.
 
 
 <ul>
 <li>
 The ideal candidate will possess a previous experience in the Luxury Retail / Hospitality industry and has a strong passion for the luxury universe.
 </li>
 <li>
 Arabic speaker with a strong command of English (oral and written).
 </li>
 <li>
 Graduate preferred in any stream and above. A combination of education and experience may be substituted and/or considered in lieu of the bachelor&rsquo;s degree.
 </li>
 <li>
 Pleasant telephone etiquette and someone who loves to speak over the phone.
 </li>
 <li>
 Demonstrate courteousness and patience in all customer contact situations; including maintaining a pleasant and professional tone and manner.
 </li>
 <li>
 Dependable with proficient attention to detail.
 </li>
 <li>
 Strong computer navigation skills and PC Knowledge
 </li>
 <li>
 Open to work - 8 hours a day, 5 days a week in all shifts, as per department requirements.
 </li>
 <li>
 Can join immediately (preferably within 1-2 weeks on offer agreement).
 
 
 </li>
 </ul>
 
 Disclaimer
 
 
 
 The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
 
 
 Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
</div>

Customer Service Advisor - Arabic Speaker (Online Fashion)

WADI ALSAHAB FOR MANAGEMENT CONSULTANCIES CO.

Get AI-powered advice on this job and more exclusive features.Company Overview Wadi Alsahab for Management Consultancies Co. is dedicated to delivering high-quality management consultancy services in the United Arab Emirates. We pride ourselves on our commitment to excellence, fostering a culture of innovation, teamwork, and customer satisfaction. Our mission is to empower businesses through strategic consulting solutions that drive growth and operational efficiency. At Wadi Alsahab, our core values include integrity, collaboration, and a customer-focused approach that ensures we meet the unique needs of each client. Join our team and be part of a dynamic environment where your contributions matter!Company Overview Wadi Alsahab for Management Consultancies Co. is dedicated to delivering high-quality management consultancy services in the United Arab Emirates. We pride ourselves on our commitment to excellence, fostering a culture of innovation, teamwork, and customer satisfaction. Our mission is to empower businesses through strategic consulting solutions that drive growth and operational efficiency. At Wadi Alsahab, our core values include integrity, collaboration, and a customer-focused approach that ensures we meet the unique needs of each client. Join our team and be part of a dynamic environment where your contributions matter! Role Responsibilities <ul><li>Manage incoming calls and customer inquiries professionally.</li><li>Provide information about products and services to customers.</li><li>Handle customer complaints effectively and efficiently.</li><li>Maintain accurate records of customer interactions.</li><li>Process orders and coordinate with other departments as necessary.</li><li>Follow up on customer interactions to ensure satisfaction.</li><li>Assist with the development and implementation of customer service policies.</li><li>Identify and escalate issues that require higher-level attention.</li><li>Gather customer feedback to improve service and processes.</li><li>Support the sales team by providing exceptional customer service.</li><li>Train and mentor new staff in customer service processes and practices.</li><li>Develop and maintain positive relationships with customers.</li><li>Participate in team meetings to improve service delivery.</li><li>Perform data entry tasks related to customer service operations.</li><li>Stay updated on product knowledge and service offerings. </li></ul>Qualifications <ul><li>High school diploma or equivalent; additional education is a plus.</li><li>Proven experience in customer service or a similar role.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving abilities.</li><li>Ability to work well under pressure.</li><li>Familiarity with CRM systems and practices.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to work both independently and collaboratively.</li><li>Proficiency in Microsoft Office Suite.</li><li>Fluency in Arabic and English; additional languages are an advantage.</li><li>Positive attitude and a willingness to learn.</li><li>Previous experience in a fast-paced environment.</li><li>Ability to handle difficult situations with composure.</li><li>Adequate knowledge of company products and services.</li><li>Ability to adapt to shifting priorities. </li></ul>Join Our Team If you are a customer-focused individual with a passion for service excellence, we invite you to apply for the Customer Services Representative position at Wadi Alsahab for Management Consultancies Co. Become a valuable part of our team and contribute to our mission of delivering outstanding customer experiences! Skills: organizational skills,microsoft office suite,customer service,arabic,technical proficiency,conflict resolution,communication,crm systems,problem-solving,time management,english,adaptability,communication skills,team collaboration Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Full-time</li></ul> Job function <ul><li> Job function Other</li><li> Industries Human Resources Services</li></ul>Referrals increase your chances of interviewing at WADI ALSAHAB FOR MANAGEMENT CONSULTANCIES CO. by 2xGet notified about new Customer Service Representative jobs in Dubai, Dubai, United Arab Emirates. 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Customer Services Representative

Paradise Poly Clinic

We are seeking an Arabic-speaking Customer Support &amp; Sales Representative with prior experience working in a medical clinic. The ideal candidate will handle patient inquiries, support appointment scheduling, and assist with sales and follow-ups .Important: Apply only if you have previous experience working in a clinic or medical center.Key Responsibilities:<ul><li>Handle inbound and outbound calls, messages, and inquiries in Arabic &amp; English</li><li>Assist patients with appointment booking, confirmations, and follow-ups</li><li>Explain clinic services, treatments, and pricing clearly and professionally</li><li>Convert inquiries into booked appointments (sales-focused role)</li><li>Maintain accurate patient records and CRM updates</li><li>Coordinate with doctors, nurses, and front-desk staff</li><li>Handle patient concerns with empathy and professionalism</li><li>Meet daily/weekly booking and sales targets</li></ul>Requirements:<ul><li>Fluent Arabic speaker (mandatory)</li><li>Previous experience in a clinic or healthcare setting (mandatory)</li><li>Strong communication and sales skills</li><li>Customer-service-oriented with a friendly attitude</li><li>Ability to handle multiple tasks in a fast-paced environment</li><li>Basic computer skills</li><li>Knowledge of medical or aesthetic services is a plus</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per month

Sales/Customer Service - ARABIC SPEAKER ONLY

APM Monaco

Who are we?Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle. About the Role: <ul><li>5 months contract (Oct 2025 to Feb 2026)</li><li>Office and home based</li><li>5-day work per week (Monday to Friday)</li><li>Fluent Arabic and English Speaker is a MUST</li></ul> Responsibilities <ul><li>Manage customer calls and request relevant information</li><li>Handle customers' emails and live chat enquiries regarding pre-sales and after sales service enquiries</li><li>Liaise with Logistics, After Sales Service and global boutiques on daily basis</li><li>Follow up the offline store enquiries and complaints</li><li>Other ad-hoc projects assigned by the manager</li></ul> Qualifications <ul><li>Minimum 3 years relevant experiences in customer service/ luxury retail field</li><li>Proficient with MS Office</li><li>Fluent Arabic and English. Any other language will be a bonus.</li><li>Able to work independently with minimal supervision</li><li>Proactive, patient and committed</li><li>Great communication and interpersonal skills</li><li>Immediately available is highly preferred</li></ul>This position is based in Dubai. Why Join APM? <ul><li>Global, Dynamic Team: Diverse and energetic workforce.</li><li>Growth Opportunities: We support your professional development.</li><li>Collaborative Culture: Teamwork and open communication.</li><li>Comprehensive Benefits: Medical benefits, paid time off, and generous employee discounts.</li></ul>

Temp Customer Care Associate (English and Arabic Speaker)

Tafaseel Group

Job Summary: We are seeking a highly motivated and customer-oriented Call Center Agent. The ideal candidate will be responsible for handling inbound and outbound calls, responding to customer inquiries, and providing accurate information and support in a timely and professional manner. Key Responsibilities: <ul> Handle inbound and outbound customer calls efficiently and professionally. Provide accurate, valid, and complete information to clients based on the Freezone's services, processes, and regulations. Address customer inquiries, concerns, and complaints with empathy and professionalism. Escalate unresolved issues to the appropriate departments in a timely manner. Maintain detailed records of customer interactions, transactions, feedback, and complaints. Meet performance metrics including call quality, response time, and customer satisfaction. Stay up-to-date with Freezone procedures, policies, and updates to ensure accurate communication with clients. Collaborate with internal teams to resolve customer issues and improve service delivery. </ul> Requirements: <ul><li>Proven experience working in roles such as customer service, administrative support, or licensing support.</li><li>Minimum of 3 years in a customer service or call center role.</li><li>Excellent communication skills in English; Arabic speaker is required (additional languages are a plus).</li><li>Strong problem-solving and interpersonal skills.</li><li>Ability to work under pressure and manage multiple tasks efficiently.</li><li>Proficient in MS Office and CRM systems.</li><li>Flexible to work shifts, including weekends if required.</li></ul>

Call Center Agent - Sponsored Visa

Explore 5132+ Customer service advisor arabic speaker in Charge Branch Operations Flowers Jobs In Dubai this December. Find roles across top companies and apply now to boost your career.

5132 customer service advisor arabic speaker jobs IN Charge Branch Operations Flowers Jobs In Dubai

Customer Service Advisor - Arabic Speaker

Customer Service Advisor - Arabic Speaker

Customer Service Advisor - Arabic Speaker (Online Fashion)

Customer Services Representative

Sales/Customer Service - ARABIC SPEAKER ONLY

Temp Customer Care Associate (English and Arabic Speaker)

Call Center Agent - Sponsored Visa