client service associate Jobs in Geriatric Medicine Jobs In Jeddah

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service advisor Jobs in Geriatric Medicine Jobs In Jeddah

service advisor

customer service agent

Nestlé

<div>Location: Jeddah, Saudi Arabia 
Workplace Type: On-site.
 Department: Customer Service 
Reports To: Call Center Supervisor 
Employment Type: Full-Time 
Position Summary
Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services,
Responsible for acting as a liaison between customers and companies.
Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. 
Key Responsibilities:<ul><li>
Answer incoming calls and respond to customer inquiries in a timely and professional manner in both languages (Arabic-English)</li><li>
Provide accurate information regarding products, services, and company policies.</li><li>
Resolve customer complaints and issues effectively, ensuring a positive customer experience.</li><li>
Document all customer interactions accurately in the system.</li><li>
Meet or exceed performance metrics, including call handling time, customer satisfaction scores, and resolution rates.</li><li>
Participate in training and development activities to enhance skills and knowledge.</li></ul> 
Qualifications:<ul><li>
High school diploma or equivalent; associate degree preferred.</li><li>
Previous experience in a customer service or call center role</li><li>
Proficient in using computer systems and software.</li></ul></div>

Customer Service Agent

Petromin Corporation

<div>
 
 
 The Job Summary
 
 
 
 The Services Advisor (3S) is responsible for assisting customers with their vehicle service needs and understanding of car dealership and maintenance ensuring exceptional customer service; enhancing customer experience and service by explaining complex vehicle issues in simple terms and recommending appropriate service options; developing and maintaining customer relationships, scheduling services, and ensuring seamless communication between the service team and customers; handling warranty claims, maintaining service records, and providing updates on vehicle status during repairs strictly complying with Nissan&rsquo;s high standards, automotive regulations, and company policies and procedures.
 
 
 
 
 
 
 
 
 
 Key Responsibilities / Accountabilities
 
 
 
 
 Sr #
 
 
 
 
 Technical / Job-Specific Competencies
 
 
 
 
 1
 
 
 
 
 Comprehensive Vehicle Diagnostics
 
 
 <ul>
 <li>
 Develop an in-depth understanding of all major vehicle systems, including engines, transmissions, electronics, and hybrid technologies specific to models popular in the Saudi market.
 </li>
 <li>
 Regularly update skills with the latest advancements in Nissan vehicle features and technologies, focusing on new model releases and updates pertinent to Saudi Arabia.
 </li>
 <li>
 Utilize diagnostic tools to perform preliminary checks on vehicles to identify potential issues, facilitating a more streamlined diagnostic process by technicians.
 </li>
 <li>
 Effectively interpret the outcomes of diagnostic tests, enabling accurate communication and preliminary advice to customers regarding potential service needs.
 </li>
 <li>
 Address minor technical issues on-site, reducing turnaround time and improving customer satisfaction.
 </li>
 <li>
 Translate complex vehicle issues into understandable language for customers, advising on appropriate services or upgrades that align with their needs and budget.
 </li>
 <li>
 Serve as Nissan's representative, maintaining a professional and knowledgeable demeanor while updating customers on their vehicles repair status.
 </li>
 <li>
 Assist customers with ordering and locating hard-to-find or exotic vehicle parts, enhancing service satisfaction.
 </li>
 <li>
 Work as part of the management team to schedule technicians and enhance their safety, efficiency, and productivity.
 </li>
 <li>
 Handle parts orders and stock essential items like tires; determine which parts should be readily available and which are special orders to optimize shop operations.
 </li>
 </ul>
 
 
 2
 
 
 
 
 Warranty Claims Processing
 
 
 <ul>
 <li>
 Gain a thorough understanding of Nissan's warranty policies, especially as they apply within the Saudi market, to clearly explain what is covered to customers.
 </li>
 <li>
 Efficiently manage all service-related paperwork, ensuring accuracy in service orders, warranty claims, and compliance with Saudi regulatory standards.
 </li>
 <li>
 Keep comprehensive and organized records of customer interactions, service histories, and warranty claims to ensure continuity and accountability in service management.
 </li>
 <li>
 Scrutinize details of service claims to verify eligibility under warranty, ensuring alignment with Nissan&rsquo;s guidelines and customer agreements.
 </li>
 </ul>
 
 
 3
 
 
 
 
 Compliance with Automotive Regulations
 
 
 <ul>
 <li>
 Ensure all service operations conform to the regulatory standards set forth by Saudi Arabian authorities, particularly those related to vehicle safety and emissions.
 </li>
 <li>
 Provide customers with detailed information on how regional regulations impact their service options, specifically regarding legalities around vehicle modifications and emissions standards.
 </li>
 <li>
 Stay abreast of changes in automotive regulations and standards, integrating new requirements promptly into service protocols.
 </li>
 </ul>
 
 
 
 
 
 The Job Profile
 
 
 
 
 1
 
 
 
 
 Educational Qualifications
 
 
 
 High School Diploma or equivalent. Associate's degree in Automotive Technology is a plus.
 
 
 
 2
 
 
 
 
 Professional Certifications
 
 
 
 Certifications in Automotive Service Excellence (ASE), particularly those related to customer service (C1) or other automotive specialties.
 
 
 
 3
 
 
 
 
 Experience
 
 
 
 Minimum 3 years of experience in automotive service, customer service, or a related field.
 
 
 
 4
 
 
 
 
 Languages Proficiency
 
 
 
 Fluency in English &amp; Arabic languages
 
</div>

Service Advisor

Marriott International

<div>Additional Information 
Job Number25197007 
Job CategoryReservations 
LocationFour Points by Sheraton Jeddah Corniche, Cornich Road, Jeddah, Saudi Arabia, Saudi Arabia, 23731 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. 
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Reservation Agent ( Only Saudi )

Advanced Matrix Est

Job DescriptionWe are hiring an experienced Print Service Technician to support customer sites with the installation, maintenance, troubleshooting, and repair of printers. You will work mostly printers and copier machines for HP, Canon, Brother, Xerox, Konica Minolta, and other leading brands, helping customers maximize uptime and optimize print performance.Responsibilities:<ul><li>Perform routine maintenance, installation, troubleshooting, and repairs of Laserjet and office print</li><li>Provide technical support to ensure all printers are running at optimal efficiency to meet customer needs</li><li>Conduct system diagnostics and repairs</li><li>Complete service reports and maintain accurate customer records</li><li>Collaborate with the service team to resolve complex technical issues</li><li>Stay current on advancements in print technology</li></ul>*Qualifications:<ul><li>Experience with Office, Laserjet prints and Copiers, including printer installation and trouble-shooting.</li><li>Printer and Copiers network confirguration , preferred.</li><li>Strong mechanical and electrical troubleshooting skills</li><li>Ability to work independently and as part of a team</li><li>Strong communication and customer service skills</li><li>Technical certifications are a plus</li><li>Willingness to travel to customer sites for installations and service calls as needed</li></ul>Additional Details:<ul><li>Saturday- Thursday, 8 AM to 5 PM.</li><li>Periodic travel, covering key locations over the kingdom.</li><li>Some sites require monthly or service-based visits.</li></ul>*Job Types: Full-time, Contract Contract length: 24 months

Computer & Printer Technician

<div>Additional Information 
Job Number25191988 
Job CategorySales &amp; Marketing 
LocationThe Ritz-Carlton Jeddah, Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia, Saudi Arabia, 21493 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. 
CANDIDATE PROFILE 
Education and Experience 
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Building Successful Relationships that Generate Sales Opportunities
<ul><li>Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</li></ul>
<ul><li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.</li></ul>
<ul><li>Develops relationships within community to strengthen and expand customer base for sales opportunities.</li></ul>
<ul><li>Manages and develops relationships with key internal and external stakeholders.</li></ul>
<ul><li>Provides accurate, complete and effective turnover to Event Management.</li></ul> 
Managing Sales Activities
<ul><li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul> 
Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
<ul><li>Identifies new business to achieve personal and location revenue goals.</li></ul>
<ul><li>Understands the overall market - competitors&rsquo; strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li></ul>
<ul><li>Closes the best opportunities for the location based on market conditions and location needs.</li></ul>
<ul><li>Gains understanding of the location&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</li></ul> 
Providing Exceptional Customer Service
<ul><li>Supports the company&rsquo;s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li></ul>
<ul><li>Services our customers in order to grow share of the account.</li></ul>
<ul><li>Executes and supports the company&rsquo;s customer service standards.</li></ul>
<ul><li>Provides excellent customer service consistent with the daily service basics of the company.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Sales Manager (Corporate)

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25191988
 
 
 
 Job Category
 
 Sales &amp; Marketing
 
 
 
 Location
 
 The Ritz-Carlton Jeddah, Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia, Saudi Arabia, 21493VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Building Successful Relationships that Generate Sales Opportunities
 
 
 
 <ul>
 <li>
 Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
 </li>
 <li>
 Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
 </li>
 <li>
 Develops relationships within community to strengthen and expand customer base for sales opportunities.
 </li>
 <li>
 Manages and develops relationships with key internal and external stakeholders.
 </li>
 <li>
 Provides accurate, complete and effective turnover to Event Management.
 
 
 </li>
 </ul>
 
 Managing Sales Activities
 
 
 
 <ul>
 <li>
 Participates in sales calls with members of sales team to acquire new business and/or close on business.
 </li>
 <li>
 Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
 
 
 </li>
 </ul>
 
 Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
 
 
 
 <ul>
 <li>
 Identifies new business to achieve personal and location revenue goals.
 </li>
 <li>
 Understands the overall market - competitors&rsquo; strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
 </li>
 <li>
 Closes the best opportunities for the location based on market conditions and location needs.
 </li>
 <li>
 Gains understanding of the location&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
 
 
 </li>
 </ul>
 
 Providing Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Supports the company&rsquo;s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
 </li>
 <li>
 Services our customers in order to grow share of the account.
 </li>
 <li>
 Executes and supports the company&rsquo;s customer service standards.
 </li>
 <li>
 Provides excellent customer service consistent with the daily service basics of the company.
 </li>
 <li>
 Sets a positive example for guest relations.
 </li>
 <li>
 Interacts with guests to obtain feedback on product quality and service levels.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
 
 Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
 
 Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
 
 In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Sales Manager

EFS Logistics

Job Role:The Transport Pricing &amp; Tariff Executive is responsible for preparing accurate and competitive customer quotations, managing tender submissions, and maintaining up-to-date transport tariffs. The role ensures pricing accuracy, profitability, and customer satisfaction through timely coordination and effective communication with clients and internal teams.Key Responsibilities:1. Customer Quotations &amp; Tenders<ul><li>Prepare and issue transport quotations based on customer inquiries, ensuring accuracy, competitiveness, and profitability</li><li>Analyze transport costs, routes, and vehicle types to prepare the most efficient and cost-effective pricing structure.</li><li>Assist in the preparation and submission of tenders, RFQs, and rate proposals within the required deadlines.</li><li>Maintain and update a database of pricing records, tariffs, and historical quotations for reference and analysis.</li><li>Review customer requirements to ensure all terms, conditions, and service expectations are clearly understood before finalizing the quotation.</li><li>Work closely with operations and finance teams to verify costs and ensure all pricing elements reflect actual service expenses.</li></ul>2. Customer Coordination<ul><li>Communicate directly with customers to clarify pricing inquiries, service requirements, and quotation details.</li><li>Provide timely responses to client requests, ensuring professionalism and accuracy in all correspondence.</li><li>Follow up with customers on submitted quotations and tenders to secure business opportunities.</li><li>Coordinate with the operations team to confirm capacity availability, delivery timelines, and feasibility before finalizing rates.</li><li>Support the management team with reports and analysis related to pricing trends, customer profitability, and market competition.</li></ul>Job Type: Full-time

Transport Pricing & Tariff Executive

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