customer service representative Jobs in Rawalpindi

customer service representative

customer sales representative Jobs in Rawalpindi

customer sales representative

customer sales executive Jobs in Rawalpindi

customer sales executive

customer service officer Jobs in Rawalpindi

customer service officer

customer service representative (csr) mm Jobs in Rawalpindi

customer service representative (csr) mm

customer service agent

Comtanix

Job Summary:We are seeking a dedicated and articulate Customer Support Agent to join our dynamic team. The ideal candidate will possess excellent communication skills in English with a neutral or American accent, and a strong passion for helping customers. This role involves responding to customer inquiries via phone, email, or chat, and ensuring a smooth and satisfying customer experience.Key Responsibilities:<ul><li>Respond promptly and professionally to inbound customer inquiries.</li><li>Handle customer concerns, complaints, and questions with empathy and efficiency.</li><li>Provide accurate information regarding products/services and resolve issues within defined SLAs.</li><li>Maintain records of customer interactions and transactions.</li><li>Escalate complex queries to the appropriate department when necessary.</li><li>Ensure high levels of customer satisfaction through excellent service delivery.</li><li>Meet or exceed performance KPIs (e.g., response time, resolution rate, customer satisfaction).</li></ul>Requirements:<ul><li>Prior experience in a customer service or call center role is preferred.</li><li>Excellent verbal and written communication skills in English.</li><li>Neutral or American accent is strongly preferred.</li><li>Ability to work night shifts (6 PM &ndash; 3 AM).</li><li>Strong problem-solving skills and attention to detail.</li><li>Proficient in using computers and basic software tools (CRM systems, email, etc.).</li><li>A positive attitude and strong work ethic.</li><li>Ability to work from our office located in Bahria Phase 8, Rawalpindi.</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives.</li><li>A collaborative and growth-oriented work environment.</li><li>Training and development opportunities.</li><li>Comfortable workspace in a safe and modern facility.</li><li>Opportunity to work with international clients and develop communication skills.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs65,000.00 per monthWork Location: In person

Customer Support Agent (American Accent)

Call Cafe

Call Cafe is currently looking for energetic and passionate Customer Service Representative. The Customer Service Representative will be responsible for ensuring customer satisfaction by promptly and efficiently responding to customer inquiries and concerns via phone.Responsibilities:<ul><li>Communicate with customers via phone.</li><li>Provide knowledgeable answers to questions about products, pricing, and availability.</li><li>Collaborate with internal departments to meet customer needs.</li><li>Data entry in various platforms as required.</li></ul>Requirements:<ul><li>Fluency in English must</li><li>At least Intermediate level proficiency in English.</li><li>6 months -1 years of customer service experience is desirable but not required.</li><li>Strong listening skills and the ability to multi-task.</li><li>Excellent phone etiquette and strong verbal, written, and interpersonal communication skills.</li><li>Ability to work in a fast-paced environment and prioritize tasks.</li><li>Be able to work Night Shift</li><li>both male and females apply </li><li>dress : girls: must wear shawl or abaya</li></ul>Note: Freshers are encouraged to apply.Full-time in-house position Shift: Evening &amp; Nights 6 working days walk in interview timing : 9pm-2amJob Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

International Inbound CSR

ASK Development

Job Description:We are hiring for Customer Care Executive for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:37K-45K (Performance based incentives)Educational Requirement:Minimum Graduation or IntermediateApplication Question(s):<ul><li>Do you have experience in CSR?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Rawalpindi Satellite Town (Required)</li></ul>Work Location: On the road

Helpline Agent

Mindstorm Communication

Customer Services Representative/Officers Jobs, RawalpindiEager to enter the Marketing world? Become the voice of Prime BPO 5, a leading name in Pakistan's telemarketing!We're looking for dynamic individuals to join our team as Customer Engagement Specialists. This is your chance to secure a high-paying job with growth opportunities in the vibrant call center industry.Job Highlights:<ul><li>Position: CSR/Verifiers/Closing (Night Shift)</li><li>Experience: 1+ year in US Call Center Sales</li><li>Skills: Excellent English, strong closing &amp; negotiation</li><li>Shift: Night shift &ndash; US Campaign</li><li>Salary: Market competitive + uncapped bonuses</li><li>Perks: Paid annual leaves, career growth, supportive environment</li><li>Location: Rawalpindi / Islamabad</li></ul>People with No Experience?? No worries! Fresh Graduates are welcome! Comprehensive training will be provided.**Location2nd Floor Kamran Javed Plaza, Above Askari Bank, near Khwaja Corporation Chowk, Adiala Road, Rawalpindi, Punjab, Pakistan.How to Apply?*Send your CV/Resume via WhatsApp to +92 330 556 1080.Job Type: Full-timePay: Rs60,000.00 - Rs150,000.00 per monthWork Location: In person

Customer Service Officers -CSO- Telemarketing - Prime BPO 5

Alpha Beta Partners Ltd (UK based company)

Introduction to CompanyEstablished in 1989, Metropolitan Warehouse &amp; Delivery (MWD) is a leading provider of premier White Glove furniture delivery services in the USA. With operations in 44 cities across the USA and a dedicated team of over 1,200 professionals, MWD specializes in ECommerce furniture delivery, warehousing, and comprehensive white-glove delivery solutions.Job Specifications<ul><li>Time: 6:00 PM - 3:00 AM</li><li>Location: Plaza 145, Civic Center, Phase IV, Bharia Town, Rawalpindi</li><li>Job Type: Onsite - Full Time</li><li>Education: Bachelor&rsquo;s any field (Under Bachelor's CVS won&rsquo;t be entertained)</li><li>Experience: 2+ Year in US Sales/Support Customer Services</li><li>Skill Set: CRM. American Accent English</li></ul>Job Description<ul><li>Exceptional and clear communication skills in English are essential.</li><li>At least 2 or more years of experience working with US clients in a direct role.</li><li>Provide outstanding customer support: Respond promptly and professionally to customer inquiries and issues via phone and email ensuring a positive and satisfactory resolution.</li><li>Has good analytical and problem-solving skills to deal with difficult customers at times.</li><li>Maintain accurate records: Document customer interactions, issues and resolutions accurately in order to communicate within cross functional teams of the organization.</li><li>Manage and prioritize multiple concerns simultaneously.</li><li>Strong grip on MS Excel and other customer support tools.</li><li>Collaborating with account management team to resolve issues in timely manner.</li></ul>Employee Benifits<ul><li>Market Competetive Salaries</li><li>Promotions &amp; Yearly increments (Based on Performance)</li><li>EOBI &amp; Gratuity</li><li>2 Yearly Bonuses</li><li>Medical Insurance (Employee, Spouce &amp; Children)</li><li>Life Insurance</li><li>Employee Health Care Program (Gym, Kitchen/Mess Services, Inhouse doctor)</li><li>Employee Social Activity Program (Tours, Office Celebrations, Team collaboration)</li></ul>Job Type: Full-timeBase Pay: Rs90,000.00 - Rs100,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Customer Service Representative

MM Communication

&quot;&quot;WE ARE HIRING FOR DAY SHIFT Call Centre Read Full ADD&quot;&quot;&quot;&quot;5 working days in a weekBasic Salary is 28,000/- and 2,000 IS Punctuality allowance total 30,000 and performance base bonuses as well you can earn up-to 50,000/- its not sale base or target base Job. We are service provider call center. English is also not important you don't need a professional English normal English also considered and we also provide training to new hires and as we are working on UK Based Project so you can also speak in your own language as per client requirementsNo Experience Needed Freshers are Encouraged to applyApply now prefer to drop your cv on the given number0339-0006630NOTE: People who are interested and can manage to come to Bahria town phase 7 Rawalpindi only those people contact me Once again i am mentioning its not the sale Job salary is Fix so don't ask again and again is this the sale or the target base JobJob Types: Full-time, FresherPay: Rs28,000.00 - Rs30,000.00 per monthWork Location: In person

Customer Service Officer

Prime BPO5

Join Prime BPO 5 (formerly Mindstorm Communications)- Rawalpindi!Company Description Prime BPO 5 is a cutting-edge lead generation company based in Rawalpindi, Pakistan. We specialize in sales, marketing, business development, reputation management, and comprehensive lead-generation services. Our innovative approach and dedicated team drive success for our clients across various industries.Position: Full-Time Sales CloserLocation: On-Site, Rawalpindi, PakistanRole Overview We are seeking a motivated Sales Closer to join our dynamic call center team. As a Sales Closer at Prime BPO 5, you will play a crucial role in converting leads into loyal customers through effective sales calls.Key Responsibilities<ul><li>Close Sales Calls: Convert leads into sales through persuasive communication.</li><li>Understand Customer Needs: Utilize active listening and effective questioning to identify client requirements.</li><li>Achieve Targets: Meet and exceed daily, weekly, and monthly sales quotas.</li><li>Negotiate Effectively: Employ strong negotiation skills to secure deals.</li><li>Maintain Professionalism: Uphold a customer-centric mindset with a positive and professional attitude.</li></ul>Requirements<ul><li>Experience: Minimum of 1 years in Closing Campaigns.</li><li>Communication Skills: Excellent verbal communication and active listening abilities.</li><li>Sales Expertise: Proven strong sales and negotiation skills.</li><li>Customer Focus: Ability to understand and address customer needs effectively.</li><li>Availability: Must be available for a full-time, on-site position. Candidates currently studying or employed elsewhere are not eligible.</li></ul>Benefits<ul><li>Free Organization's Transport for the female staff.</li><li>Competitive basic salary structure.</li><li>Performance-based incentives and uncapped bonuses.</li><li>Equal opportunities for professional development and training.</li><li>Join a team that values innovation and collaboration.</li></ul>How to Apply relevant experienced candidates are invited to apply by submitting their resume to:<ul><li>Email: jobs@primebpo5.com</li><li>or,</li><li>WhatsApp: +92 330 556 1080Alternatively, you can attend our walk-in interviews from 7 PM till 10 PM at:</li></ul>Address: 2nd Floor, Kamran Javeed Plaza, Opposite Maani CNG, near Khwaja Corporation Chowk, Adiala Road, Rawalpindi.Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs80,000.00 - Rs150,000.00 per monthWork Location: In person

Inbound Sales Closer (FE) - BPO

Explore 160+ Customer service agent in Rawalpindi this December. Find roles across top companies and apply now to boost your career.