customer service representative Jobs in Rawalpindi

customer service representative

csr - customer service representative Jobs in Rawalpindi

csr - customer service representative

telesales representative Jobs in Rawalpindi

telesales representative

call center agent

client support executive Jobs in Rawalpindi

client support executive

customer service agent

Comtanix

Job Summary:We are seeking a dedicated and articulate Customer Support Agent to join our dynamic team. The ideal candidate will possess excellent communication skills in English with a neutral or American accent, and a strong passion for helping customers. This role involves responding to customer inquiries via phone, email, or chat, and ensuring a smooth and satisfying customer experience.Key Responsibilities:<ul><li>Respond promptly and professionally to inbound customer inquiries.</li><li>Handle customer concerns, complaints, and questions with empathy and efficiency.</li><li>Provide accurate information regarding products/services and resolve issues within defined SLAs.</li><li>Maintain records of customer interactions and transactions.</li><li>Escalate complex queries to the appropriate department when necessary.</li><li>Ensure high levels of customer satisfaction through excellent service delivery.</li><li>Meet or exceed performance KPIs (e.g., response time, resolution rate, customer satisfaction).</li></ul>Requirements:<ul><li>Prior experience in a customer service or call center role is preferred.</li><li>Excellent verbal and written communication skills in English.</li><li>Neutral or American accent is strongly preferred.</li><li>Ability to work night shifts (6 PM &ndash; 3 AM).</li><li>Strong problem-solving skills and attention to detail.</li><li>Proficient in using computers and basic software tools (CRM systems, email, etc.).</li><li>A positive attitude and strong work ethic.</li><li>Ability to work from our office located in Bahria Phase 8, Rawalpindi.</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives.</li><li>A collaborative and growth-oriented work environment.</li><li>Training and development opportunities.</li><li>Comfortable workspace in a safe and modern facility.</li><li>Opportunity to work with international clients and develop communication skills.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs65,000.00 per monthWork Location: In person

Customer Support Agent (American Accent)

Dubai Tour Packages

Who are we?Our headquarters in Dubai, we are one of the largest authorized resellers of tours, sightseeing, attraction tickets, transfers, and holiday packages in the region. We enable our guests to book tours, attractions tickets, and other experiences on the go at the last minute and give them immediate confirmation &amp; e-tickets for the bookings.In addition, with extensive local market knowledge and continuous evaluation of our guests' needs, we offer tailor-made/ready-to-book Holiday &amp; Honeymoon packages that mostly meet travelers' needs without any adjustments.The holiday experts team can make any changes or completely customize the holiday packages upon request from guests.What you will doAs a Travel Agent, you will be part of the reservation team. You&rsquo;ll be based in Pakistan and your primary responsibility will be processing online bookings, send quotation to holiday packages inquiries and do followups.Responsibilities:<ul><li>Answering telephone calls.</li><li>Delivering a high level of professional customer service at all times.</li><li>Dealing with email bookings and inquires.</li><li>Deal with different levels of people.</li><li>Ability to plan ahead and work under pressure.</li></ul>What We Offer:<ul><li>Direct employment from the company.</li><li>Paid Training</li><li>Above market salary.</li><li>Financial and professional growth.</li><li>Stable and secure job.</li><li>Nice and friendly work environment.</li></ul>Language Requirement: Advanced level of English speaking and writing is a minimum requirement which will be tested throughout the interview process.Shift availability:<ul><li>Day Shift</li><li>Night Shift</li><li>Overnight Shift</li></ul>Walk-in Interview Schedule: Interviews will be held daily from 2:00 PM to 5:00 PM on a walk-in basis.Walk-in Interviews location: Bahria Town Clock tower, Phase 7 Rawalpindi, Hamdan Plaza Kabul Restaurant Building 2nd floor office #1 JTR Holidays.If you don't have good English communication skills, kindly avoid attending interviews to save your time.Don't forget to bring your CVs with you!Whatsapp: +971504740690Website : www.jtrholidays.comJob Type: Full-timePay: Rs50,000.00 - Rs75,000.00 per monthWork Location: In person

Walk-in interviews for (CSR) & Travel Consultant in Bahria Town Rawalpindi

the heaven international private limited

*Job Summary:*We are seeking a results-driven, experienced Solar Campaign Agent to join our team in promoting solar energy adoption across the US. The ideal candidate will have a proven track record in solar sales, lead generation, or campaign management within the renewable energy sector. This role focuses on driving conversions, building brand awareness, and expanding our solar energy in the US market.*Responsibilities:*- Generate high-quality solar energy leads and close sales opportunities through outbound calls .- Develop and execute local solar energy campaigns, working closely with marketing and policy teams to maximize outreach impact- Collaborate with internal teams to improve lead conversion rates, campaign ROI, and overall solar energy goals- Meet or exceed monthly lead generation, sales, and conversion targets for solar energy products/services*Requirements:*1-2+ years of experience in solar sales, renewable energy lead generation, or campaign management in the US &ndash; _Must have solar experience.- Proven track record of success in outbound sales, lead generation, or solar energy customer acquisition in the US market- Strong communication, negotiation, and closing skills &ndash; _Must be comfortable with cold calling- Self-motivated, target-oriented, and comfortable working in a performance-driven, US-based office environment*Preferred Qualifications:*- Experience selling in Call center field and handle customer is confident or close sales*Salary &amp; bounce- Base Salary: Rs 45,000+ per month (depending on experience)- Uncapped Commission: + High commission structure on solar sales leads, conversions, and closed deals*Location:*2nd Floor AGT Plaza 55/1 bank road Saddar*Hours:* 7:00 PM to 4:00 amMonday&ndash;FridaySaturday or Sunday off*Apply:*- If you&rsquo;re a motivated, experienced solar energy professional in the US with a knack for sales, lead gen, and closing, send your resume, a short cover letter detailing relevant solar experience, and sales performance metrics .- _Must be legally authorized to work in the US and have experience selling into the USJob Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthWork Location: In person

Need Experience & Fresher agent Us campaign

Call Cafe

Call Cafe is currently looking for energetic and passionate Customer Service Representative. The Customer Service Representative will be responsible for ensuring customer satisfaction by promptly and efficiently responding to customer inquiries and concerns via phone.Responsibilities:<ul><li>Communicate with customers via phone.</li><li>Provide knowledgeable answers to questions about products, pricing, and availability.</li><li>Collaborate with internal departments to meet customer needs.</li><li>Data entry in various platforms as required.</li></ul>Requirements:<ul><li>Fluency in English must</li><li>At least Intermediate level proficiency in English.</li><li>6 months -1 years of customer service experience is desirable but not required.</li><li>Strong listening skills and the ability to multi-task.</li><li>Excellent phone etiquette and strong verbal, written, and interpersonal communication skills.</li><li>Ability to work in a fast-paced environment and prioritize tasks.</li><li>Be able to work Night Shift</li></ul>Note: Freshers are encouraged to apply.Full-time in-house position Shift: Evening &amp; Nights 6 working days Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

International Inbound CSR

Prime BPO5

We are thrilled to announce that Prime BPO 5 is hiring an enthusiastic and talented individual to be a verification officer on the US Campaign. What are you waiting for join a rewarding and professional career path with us!Requirements:<ul><li>Excellent Communication and interpersonal skills</li><li>Provide product information and assistance to customers in an appropriate manner</li><li>Minimum one year experience in a customer service role</li><li>Outstanding customer service and communication skills</li><li>Proficiency in verifying customer information accurately and efficiently</li><li>Should not be a student or working elsewhere</li><li>Able to work in a night shift</li></ul>What we offer:<ul><li>Market Competitive salary and benefits package</li><li>Opportunities for career advancement</li><li>Collaborative and supportive work environment</li><li>Co-Curricular Activities</li><li>Internal Promotions</li></ul>Grasp this opportunity and start an exciting career path with us!+92 330 556 1080Job Type: Full-timePay: Rs75,000.00 - Rs100,000.00 per monthWork Location: In person

Inbound Verification Officers - Prime BPO 5

AKY Services Pvt. Ltd

Join Leads Expert BPO as a Verifier &ndash; Medicare Campaign (Night Shift)Salary: Starting from PKR 60,000/- + Lucrative Incentives Shift: Night (Monday &ndash; Friday)About the RoleLeads Expert BPO is hiring Call Center Verifiers for our Medicare Campaign. We are looking for confident, energetic, and detail-oriented professionals to verify customer information and ensure accuracy in every interaction. If you have excellent communication skills and a passion for sales and service, this is a great opportunity to build a rewarding career in a fast-paced, professional environment.Key Responsibilities<ul><li>Make outbound calls to verify customer details.</li><li>Listen actively and identify customer needs accurately.</li><li>Record complete and precise information in the system.</li><li>Recommend or upsell products/services when appropriate.</li><li>Maintain a professional and customer-focused attitude on every call.</li></ul>Qualifications<ul><li>Minimum 1 year of call center experience (Medicare/ACA experience preferred).</li><li>Education: High School Diploma or equivalent.</li><li>Excellent English communication skills (spoken and written).</li><li>Strong listening, persuasion, and interpersonal abilities.</li><li>Basic computer and data entry proficiency.</li><li>Must be 18 years or older.</li></ul>What We Offer<ul><li>Competitive base salary plus performance incentives.</li><li>Paid training to help you perform at your best.</li><li>Rapid career growth and advancement opportunities.</li><li>Supportive, professional, and dynamic work culture.</li></ul>How to ApplyHR Contact: 0333-9739861 Walk-in Interviews: Monday to Friday (8 PM &ndash; 11 PM)At Leads Expert BPO, we don&rsquo;t just hire employees &mdash; we build success stories. Join us and take your next step toward a successful career in customer excellence.Job Type: Full-timePay: Rs60,000.00 - Rs200,000.00 per monthExperience:<ul><li>Call Center: 1 year (Preferred)</li></ul>Location:<ul><li>Rawalpindi Satellite Town (Preferred)</li></ul>Work Location: In person

Verifier Medicare – Night Shift

Strive BPO LLP

Company: Strive BPO LimitedLocation: 3rd Floor, above Bank Alfalah, Saidpur Road, Block E, Asghar Mall Scheme, RawalpindiJob Type: Full-time (Night Shift 7:00 PM &ndash; 5:00 AM)Salary: 30,000 &ndash; 50,000 PKR + Performance IncentivesJob Description:Can you speak good English? We are looking for (voice) Customer Sales Representatives (CSRs) for our night shift Call Center. The ideal candidates should have good English communication skills. Some experience in the BPO industry will be a plus. We are offering attractive salaries and bonuses. We are an equal opportunity employer , and believe in the growth of employees.Apply Now:<ul><li>Contact: 0332-0070580 ( Whatsapp)</li><li>Walk-in Interviews: 6:00 PM &ndash; 11:00 PM (Monday&ndash;Friday) at our Rawalpindi office</li></ul>Education:<ul><li>Intermediate (Required)</li></ul>Experience:<ul><li>Minimum 6 months call center Experience (Preferred)</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

CSR (customer sales representative)

Explore 181+ Customer service agent in Rawalpindi this November. Find roles across top companies and apply now to boost your career.