customer service representative

Medico Tech LLC

Job Title: Customer Service Representative (CSR)Job SummaryThe Customer Service Representative (CSR) is responsible for providing excellent customer support by handling inquiries, resolving issues, and ensuring a positive customer experience across all communication channels.Key Responsibilities<ul><li>Respond to customer inquiries via phone</li><li>Resolve customer complaints and issues in a timely and professional manner</li><li>Provide accurate information about products, services, policies, and procedures</li><li>Maintain detailed and accurate records of customer interactions</li><li>Escalate complex issues to appropriate departments when necessary</li><li>Follow company policies, service standards, and quality guidelines</li><li>Build and maintain strong customer relationships</li><li>Meet or exceed customer satisfaction and performance metrics</li></ul>Qualifications &amp; Skills<ul><li>High school diploma or equivalent (associate&rsquo;s or bachelor&rsquo;s degree preferred)</li><li>Proven experience in customer service or a related role (preferred)</li><li>Strong verbal communication skills</li><li>Excellent problem-solving and conflict-resolution abilities</li><li>Ability to multitask and work in a fast-paced environment</li><li>Basic computer skills and familiarity with CRM systems</li><li>Positive attitude, patience, and empathy</li></ul>Working Conditions<ul><li>May require shift work, weekends, or holidays</li><li>Office-based, call center</li></ul>Key Competencies<ul><li>Customer-focused mindset</li><li>Active listening</li><li>Attention to detail</li><li>Time management</li></ul>Job Types: Full-time, FresherPay: Rs30,000.00 - Rs200,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Intermediate (Required)</li></ul>Experience:<ul><li>CSR: 1 year (Preferred)</li></ul>Work Location: In person

Customer Service Representative

Global Link Education

We Are Currently Hiring A Female Customer Service Representative (CSR) To Join Our Team. The Ideal Candidate Will Be Responsible For Handling Outbound Calls For Our Foreign Students Campaign.Key Responsibilities:<ul><li>Make Outbound Calls To International Clients/Students</li><li>Provide Accurate Information And Assistance Regarding Services</li><li>Maintain A Professional And Positive Attitude During Calls</li><li>Achieve Daily And Monthly Targets</li></ul>Requirements:<ul><li>Good Communication Skills In English</li><li>Confidence In Speaking With International Clients</li><li>Basic Computer Knowledge</li><li>Previous Call Center Experience Is A Plus (But Not Mandatory)</li></ul>What We Offer:<ul><li>Attractive Salary Package</li><li>Performance-Based Bonuses</li><li>Friendly And Professional Work Environment</li><li>Growth Opportunities</li></ul>If You Are Motivated, Confident, And Eager To Grow, We Would Love To Hear From You !Pay: From Rs20,000.00 per monthEducation:<ul><li>Intermediate (Required)</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

AQ ENTERPRISES(PVT) LTD.

Job Type: Full-time (On-site)Shift: Night Shift (Required)Location: RawalpindiWe are hiring Male and Female candidates for the position of Customer Service Representative (Voice ). If you haven&rsquo;t been interviewed yet, you are welcome to visit us for a walk-in interview &mdash; provided you meet the following criteria.✅ Requirements:<ul><li>Strong communication and interpersonal skills</li><li>Ability to work in night shifts</li><li>Residency in Rawalpindi or Islamabad (or willing to relocate)</li></ul>What We Offer:<ul><li>Lucrative Salary</li><li>Attractive Incentive Plans</li><li>Daily &amp; Monthly Bonuses</li><li>Professional Growth Opportunities</li></ul>Interview Details:Days: Monday to Friday Time: 7:30 PM &ndash; 12:00 MidnightYou can either WhatsApp your resume at 0335-5913146 or come directly for a walk-in interview with your resume.Address: Office No. 201-A, 2nd Floor, North Star Plaza, above Bank Alfalah &amp; MCB Bank, Rehmanabad, Murree Road, Rawalpindi.Job Type: Full-timePay: Rs35,000.00 - Rs100,000.00 per monthWork Location: In person

Strive BPO LLP

Job Opportunity: Customer Service Representative (CSR) &ndash; FE &amp; ACA CampaignsCompany: Strive BPO Position Title: Customer Service Representative Campaigns: FE (Final Expense) &amp; ACA (Affordable Care Act) Employment Type: Full-Time | On-Site Shift: Night ShiftPosition OverviewStrive BPO is seeking highly motivated and professional Customer Service Representatives to support our FE and ACA campaigns. The ideal candidate will possess excellent communication skills, strong work ethics, and the ability to deliver exceptional customer service in a fast-paced environment.This role involves handling outbound calls, verifying information, assisting clients, and ensuring a positive customer experience while meeting performance targets.Key Responsibilities<ul><li>Conduct outbound calls for FE &amp; ACA campaigns with professionalism.</li><li>Provide accurate information and assist customers with inquiries.</li><li>Maintain call quality standards and meet daily/weekly KPIs.</li><li>Accurately update and record customer information.</li><li>Collaborate with the team to enhance overall campaign performance.</li></ul>Required Qualifications<ul><li>Strong English communication skills (spoken and listening).</li><li>Prior call center experience is preferred but not mandatory.</li><li>Availability for night shift operations.</li><li>Basic computer literacy.</li><li>Positive attitude, professionalism, and dedication to performance.</li></ul>What We Offer<ul><li>Competitive salary package with attractive bonuses.</li><li>Professional, growth-oriented, and supportive work environment.</li><li>Opportunities for career advancement.</li><li>Comprehensive training for new hires.</li></ul>Office LocationE-Block, Asghar Mall Chowk, Above Bank Alfalah, Saidpur Road, Satellite Town, RawalpindiContact for ApplicationRehma Gull 0332-0070580Job Type: Full-timePay: Rs30,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Service Representative (CSR)

Wave 2.0

Job Description: We are looking for a confident and motivated Female Customer Service Representative (CSR) to join our team. The ideal candidate should have excellent communication skills and a professional attitude to handle customer interactions effectively.Perks &amp; Benefits:<ul><li>Market competitive salary</li><li>Pick &amp; drop facility available</li><li>Attractive incentives and bonuses</li><li>Friendly and professional work environment</li><li>Growth opportunities within the company</li></ul>Requirements:<ul><li>Strong English communication skills (spoken &amp; written)</li><li>Good listening and problem-solving abilities</li><li>Ability to work in a fast-paced environment</li><li>Basic computer knowledge</li><li>Prior experience in a call center will be a plus (fresh candidates can also apply)</li><li>Able to work on night shift</li></ul>Job Types: Full-time, FresherPay: Rs40,000.00 - Rs100,000.00 per monthWork Location: In person

Female Customer Service Representative (CSR)

Position Overview:We are seeking motivated, results-driven candidates to join our dynamic sales team. As a Customer Service Representative, your primary responsibility will be to introduce prospective clients to the benefits they may be eligible for. Strong communication skills, persuasive ability, and a genuine interest in assisting clients will be essential to achieving success in this role.Salary Packages &amp; Incentives30,000 to 200,000 Base SalaryBeneficial Bonus StructureDaily / Weekly Exclusive BonusesAttractive Title PlansBanking FacilitiesPleasant working environmentWalk-in Interviews : Corvus Outsourcing, Second Floor, EVS Building above Bank AlFalah opposite NADRA Registration Center, Rehmanabad, Murree Road, RawalpindiInterview Hours: Monday-Saturday between 7PM - 11PMFor more info reach us on 0304 5173250Job Type: Full-timePay: Rs30,000.00 - Rs200,000.00 per monthApplication Question(s):<ul><li>Are you able to work in the Night Shift ? (Must be Yes)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Rawalpindi Satellite Town (Required)</li></ul>Work Location: In person

Hiring Open for Fresh / Experienced Customer Service Representative

Strive BPO

Are you confident on calls and looking to grow your career in the BPO industry? Strive BPO (Pvt) Ltd. is hiring!Qualifications &amp; Skills:<ul><li>At least 6 months -1 years of experience in tele sales.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to use your judgement and make decisions.</li></ul>Positions:<ul><li>Customer Service Representative (CSR)</li><li>Self Verifier</li></ul>Campaign:<ul><li>ACA</li></ul>Additional Information:<ul><li>Shift Timing: 7:00 PM &ndash; 4:45 AM.</li><li>Walk-in Interviews are encouraged(6:00 PM - 11:00 PM)</li></ul>Benefits:<ul><li>Daily,Weekly and Monthly bonuses on top of basic salary.</li></ul>Location:<ul><li>3rd Floor, Above Bank Alfalah, Saidpur Road,Block E, Asghar Mall Scheme, Rawalpindi </li></ul>Call / WhatsApp: 0332-0070580Pay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Night Shift Customer Service Representative (CSR)-ACA

Explore 148+ Customer service representative in Rawalpindi this April. Find roles across top companies and apply now to boost your career.

148 customer service representative jobs In Rawalpindi

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative (CSR)

Female Customer Service Representative (CSR)

Hiring Open for Fresh / Experienced Customer Service Representative

Night Shift Customer Service Representative (CSR)-ACA