customer service representative

Agency XI PVT.LTD

Job Description: We are hiring motivated and enthusiastic Customer Service Representatives (CSRs) for our Company. The primary role involves generating high-quality leads by engaging potential customers and providing them with information about Company related services. Candidates should be persuasive communicators with strong interpersonal skills to ensure positive customer experiences and successful lead generation.Responsibilities:<ul><li>Emails &amp; Sms Calls Replies</li><li>Effectively communicate Company related information to potential customers.</li><li>Identify and qualify leads based on set criteria.</li><li>Maintain accurate and up-to-date records of lead statuses.</li><li>Work collaboratively with team members to meet campaign goals.</li></ul>Requirements:<ul><li>Good English-speaking skills.</li><li>Previous experience in a call center (but fresh candidates are also encouraged to apply).</li><li>Ability to handle customer inquiries and provide clear, concise information.</li><li>Strong communication and interpersonal skills.</li><li>Goal-oriented with the ability to meet and exceed targets.</li></ul>What We Offer:<ul><li>Competitive salary with performance-based bonuses.</li><li>Opportunity for growth and advancement.</li><li>Friendly and supportive work environment.</li></ul>Note:<ul><li>This is not Home Based or remote Job.</li><li>Night Shift 7PM to 4AM</li><li>Job Location Bahria Town Ph 8 Rawalpindi</li><li>Preffered CVs Located in Bahria town</li></ul>Pay: From Rs75,000.00 per monthWork Location: In person

FEMALE CSR

Script Fusion Technologies

We are looking for an experienced and motivated Sales Closer to join our web development agency. Your primary responsibility will be closing deals with US-based businesses interested in website design, website development, eCommerce stores, landing pages, and custom web solutions.You will be provided with qualified leads and will conduct discovery calls, present our services, handle objections, and close new clients.Responsibilities<ul><li>Conduct sales calls with potential clients.</li><li>Understand client website and business requirements.</li><li>Present web development solutions tailored to client needs.</li><li>Follow up with prospects and nurture leads.</li><li>Handle objections and negotiate deals.</li><li>Close sales and achieve monthly revenue targets.</li><li>Maintain accurate records in CRM.</li></ul>Requirements<ul><li>Previous experience as a Sales Closer, Account Executive, or Business Development Representative.</li><li>Excellent spoken and written English.</li><li>Experience selling web development, website design, eCommerce, or digital services.</li><li>Strong communication and negotiation skills.</li><li>Ability to work during US business hours.</li><li>Reliable internet connection and professional workspace.</li></ul>Preferred Qualifications<ul><li>Experience selling WordPress, Shopify, WooCommerce, or custom website solutions.</li><li>Experience working with US clients.</li><li>Familiarity with CRM systems and sales pipelines.</li></ul>Pay: Rs32,460.78 - Rs135,583.15 per monthWork Location: In person

Sales Closer

TalentPop App

<div>
 Customer Support and Sales Specialist | Remote (E-commerce Success Specialist)
 
 
 Be the Strategic Face of the Brand: Support, Retain, and Grow Revenue.
 
 
 
 TalentPop App
 
 is the strategic partner to high-growth e-commerce brands, helping them optimize every customer interaction. We are looking for a hybrid, results-driven
 
 Customer Support and Sales Specialist
 
 &mdash;a role where you own the customer experience from initial contact through retention and expansion.
 
 
 This is a vital, dual-focus position for a professional who is equally adept at
 
 solving complex problems
 
 (Support) and
 
 identifying commercial opportunities
 
 (Sales). If you are motivated by providing world-class service while actively contributing to measurable revenue growth through upselling, cross-selling, and retention, we want you on our team.
 
 
 
 IMMEDIATE ACTION REQUIRED: APPLICATION FAST-TRACK!
 
 
 
 To ensure your application is reviewed by the **Recruitment Team**, you
 
 must
 
 follow these critical steps exactly. **Applications that do not choose 'Brand Concierge' and enter the correct code WILL NOT be reviewed.**
 
 
 <ul>
 <li>
 When selecting the position during your application, please choose &ldquo;Brand Concierge&rdquo; from the list of available roles.
 </li>
 <li>
 In the application form, you&rsquo;ll be asked for an application code &ndash; please enter CSSS in that field.
 
 
 </li>
 </ul>
 Your Dual-Impact Responsibilities: Support and Sales Growth
 
 
 You will bridge the gap between service and sales, directly influencing customer loyalty and revenue expansion.
 
 
 <ul>
 <li>
 Customer Success &amp; Retention (Support Focus)
 </li>
 <li>
 Expert Problem Solving: Serve as the primary point of contact for complex customer inquiries, providing timely and accurate solutions via chat, email, and phone.
 </li>
 <li>
 Service Excellence: Maintain high customer satisfaction (CSAT) scores by troubleshooting product issues, guiding users through features, and ensuring rapid resolution.
 </li>
 <li>
 Proactive Support: Identify potential churn risks and implement proactive communication strategies to retain customers and drive long-term loyalty.
 </li>
 <li>
 Revenue Generation &amp; Expansion (Sales Focus)
 </li>
 <li>
 Opportunity Identification: Actively listen to customer needs and pain points to identify and present upsell or cross-sell opportunities for premium features, services, and expanded contracts.
 </li>
 <li>
 Negotiation &amp; Closure: Manage the end-to-end sales process for qualified expansion leads, leading product demonstrations, negotiating terms, and closing deals to hit monthly revenue targets.
 </li>
 <li>
 Product Education: Become a product expert, effectively articulating the ROI and value proposition of our solutions to help customers see the path to greater success.
 
 
 </li>
 </ul>
 What You Bring: The Service-to-Sales Skillset
 
 
 We are seeking a professional with a proven background in high-touch customer interaction and a clear sales orientation.
 
 
 <ul>
 <li>
 Hybrid Experience: 1+ years of proven, hands-on experience in a combined Customer Support, Customer Success, or Inside Sales role, ideally within a SaaS or E-commerce environment.
 </li>
 <li>
 Communication Mastery: Exceptional professional verbal and written communication skills with the ability to maintain composure under pressure and clearly articulate value.
 </li>
 <li>
 Tech Proficiency: Familiarity with CRM (e.g., HubSpot, Salesforce) and Helpdesk software (e.g., Zendesk, Intercom).
 </li>
 <li>
 Metrics Driven: Motivation to meet and exceed KPIs related to both service quality (CSAT, Resolution Time) and sales revenue (Expansion Quota).
 </li>
 <li>
 E-commerce Acumen: Understanding of e-commerce business operations, common challenges, and the importance of customer service in the digital retail ecosystem.
 
 
 </li>
 </ul>
 Our Commitment to You: Rewards and Flexibility
 
 
 We invest in specialists who are key to our customer and revenue growth.
 
 
 <ul>
 <li>
 Incentive Pay: Competitive base salary plus an aggressive commission structure and bonuses tied directly to expansion and retention revenue.
 </li>
 <li>
 Work Flexibility: 100% permanent work-from-home setup&mdash;zero commute required.
 </li>
 <li>
 Benefits: Comprehensive health coverage (HMO or monthly stipend) and generous paid time off.
 </li>
 <li>
 Growth: Clear paths for career advancement into Customer Success Management, Account Management, or Senior Sales roles.
 
 
 </li>
 </ul>
 Technical Setup Requirements (Remote)
 
 
 <ul>
 <li>
 A reliable personal computer or laptop (i5 processor or modern equivalent).
 </li>
 <li>
 A stable, high-speed, and reliable wired internet connection (minimum 25 Mbps download and upload speed) for crystal-clear video calls.
 </li>
 <li>
 A quiet, professional workspace suitable for conducting clear, uninterrupted customer interactions.
 
 
 </li>
 </ul>
 
 Ready to turn customer service into a growth engine? Apply today to become our next E-commerce Success Specialist!
 
</div>

Customer Support and Sales Specialist

<div>
 
 We're Hiring: Sales and Support Virtual Assistant (VA)
 
 
 
 
 Remote | Full-Time | E-commerce Support
 
 
 
 At
 
 TalentPop App
 
 , we're building a team of talented remote professionals who are passionate about delivering exceptional customer experiences. We're currently hiring a
 
 Sales and Support Virtual Assistant (VA)
 
 to join our growing team and help drive customer satisfaction, sales, and long-term business success.
 
 
 If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions &mdash; this role may be a perfect fit.
 
 
 
 IMMEDIATE ACTION REQUIRED: APPLICATION FAST-TRACK!
 
 
 
 To ensure your application is reviewed by the **Recruitment Team**, you
 
 must
 
 follow these critical steps exactly. **Applications that do not choose 'Brand Concierge' and enter the correct code WILL NOT be reviewed.**
 
 
 <ul>
 <li>
 When selecting the position during your application, please choose &ldquo;Brand Concierge&rdquo; from the list of available roles.
 </li>
 <li>
 In the application form, you&rsquo;ll be asked for an application code &ndash; please enter SSVA in that field.
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Provide real-time support to customers via live chat, email, SMS, and phone
 </li>
 <li>
 Recommend products, assist in purchase decisions, and identify upsell/cross-sell opportunities
 </li>
 <li>
 Manage order inquiries, including shipping, tracking, returns, and refunds
 </li>
 <li>
 Update CRM tools and track customer interactions accurately
 </li>
 <li>
 Represent each e-commerce brand in a way that reflects their tone and values
 </li>
 <li>
 Share customer feedback and insights to improve sales processes
 </li>
 <li>
 Collaborate with internal teams to meet performance and service goals
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Minimum of 1 year remote/online experience in sales, customer support, or virtual assistant roles
 </li>
 <li>
 Excellent written and verbal communication skills in English
 </li>
 <li>
 Comfortable using platforms such as Shopify, Gorgias, Zendesk, or similar tools
 </li>
 <li>
 Ability to work independently in a remote, fast-paced environment
 </li>
 <li>
 Detail-oriented, proactive, and results-driven
 
 
 </li>
 </ul>
 
 Technical Requirements
 
 
 
 <ul>
 <li>
 A personal PC or laptop with an i5 processor or higher.
 </li>
 <li>
 A stable internet connection with a minimum of 25 Mbps upload and download speeds.
 </li>
 <li>
 A quiet, professional workspace for calls.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Performance-based raises and commission opportunities
 </li>
 <li>
 Paid time off
 </li>
 <li>
 Monthly health stipend or an HMO coverage to keep you feeling your best(location-dependent)
 </li>
 <li>
 Recognition bonuses for outstanding performance
 </li>
 <li>
 100% remote setup with a supportive, collaborative team environment
 </li>
 <li>
 Career development opportunities
 
 
 </li>
 </ul>
 
 Join us at TalentPop App and help shape the future of e-commerce sales and support. Apply today.
 
</div>

Sales & Support VA

LALA Group of Companies

Key Responsibilities<ul><li>Handle customer inquiries regarding flights, hotels, tours, and travel packages (via calls, WhatsApp, email, or walk-ins).</li><li>Process bookings accurately in the system and maintain updated reservation records.</li><li>Provide complete information about travel itineraries, pricing, availability, and policies.</li><li>Coordinate with airlines, vendors, and internal departments for booking confirmations and changes.</li><li>Manage cancellations, refunds, reissues, and modifications as per company and airline policies.</li><li>Ensure customer satisfaction through timely follow-ups and professional service.</li><li>Prepare invoices, quotations, and travel itineraries for customers.</li><li>Maintain knowledge of promotions, fares, packages, and travel rules.</li><li>Resolve booking issues, escalations, or customer complaints professionally.</li><li>Meet monthly sales and booking targets set by management.</li><li>Maintain proper documentation and compliance with company standards.</li></ul>Qualifications &amp; Skills<ul><li>Minimum Bachelor&rsquo;s degree (preferably in Tourism, Business, or related field).</li><li>Prior experience in travel booking, reservation systems, or telesales is preferred.</li><li>Familiarity with GDS systems (Amadeus, Galileo, Sabre) is a strong advantage.</li><li>Strong communication and customer-handling skills.</li><li>Ability to multitask, stay organized, and work under pressure.</li><li>Good command of MS Office and digital communication tools.</li><li>Strong problem-solving and follow-up skills.</li><li>Professional attitude, teamwork, and target-oriented mindset.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthWork Location: In person

Booking Agent (For Travel Agency)

Sovereign Express Trade Limited

<div>
 
 
 Logistics Sales Executive (inbound)
 
 
 
 
 Sales Executive
 
 
 
 
 Department:
 
 Sales
 
 
 
 Reporting To:
 
 Assigned Senior Colleague
 
 
 
 Employment Type:
 
 Full Time
 
 
 
 Office Timing:
 
 12:00 PM &ndash; 8:00 PM
 
 
 
 How to Apply:
 
 Send your updated CV to
 
 kiran.hr@setlimed.net
 
 
 
 
 Location
 
 : First Floor, Suzuki Race Course Motors, Main Peshawar Rd, Rawalpindi
 
 
 
 Salary
 
 : Basic Salar + Uncapped Commission
 
 
 
 
 
 We are looking for a motivated and energetic
 
 Logistics Sales Executive (inbound)
 
 to join our Freight Forwarding &amp; Logistics team. The ideal candidate will be responsible for generating new business opportunities, managing client relationships, handling logistics inquiries, and achieving sales targets through strong communication and negotiation skills.
 
 
 
 
 
 
 Key Responsibilities :
 
 
 
 
 
 <ul>
 <li>
 Develop and maintain strong relationships with new and existing clients
 </li>
 <li>
 Identify new business opportunities in freight forwarding and logistics services
 </li>
 <li>
 Handle inbound customer inquiries and provide accurate quotations based on shipment requirements
 </li>
 <li>
 Coordinate with operations and internal teams to ensure smooth shipment processing
 </li>
 <li>
 Follow up with clients regarding shipment updates and service feedback
 </li>
 <li>
 Achieve monthly sales targets and contribute to overall business growth
 </li>
 <li>
 Maintain accurate customer records and sales reports
 </li>
 <li>
 Ensure high levels of customer satisfaction through professional communication
 </li>
 <li>
 Build long-term client relationships through consistent engagement
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 
 
 2+ years of experience in international sales, telesales, or call center industry
 
 
 Excellent spoken and written English
 
 
 
 UK,Belgium
 
 campaign experience will be a strong advantage
 
 
 Confident closer with a target-driven mindset
 
 
 
 
 
 
 Benefits:
 
 
 
 
 
 <ul>
 <li>
 Attractive base salary package
 </li>
 <li>
 Uncapped commission with high earning potential
 </li>
 <li>
 Performance-based promotion opportunities
 </li>
 <li>
 Professional corporate office environment
 </li>
 <li>
 Long-term career growth and job stability
 </li>
 </ul>
 
 
 
 
 Interested candidates can apply by sending their updated CV at kiran.hr@setlimited.net
 
 
 
</div>

Sales Executive (inbound)

Benchmark School System, Westridge Campus Rawalpindi

Job Description: Admission Officer &amp; Public Relations Officer (PRO)Position: Admission Officer &amp; Public Relations Officer (PRO)Job SummaryThe Admission Officer &amp; PRO is responsible for managing the student admission process, maintaining positive relationships with prospective parents, and promoting the school's image through effective communication and community engagement.Key ResponsibilitiesAdmissions<ul><li>Handle admission inquiries from prospective parents and students.</li><li>Conduct campus tours and provide information about the school's programs and facilities.</li><li>Guide parents through the admission process and required documentation.</li><li>Process admission applications and maintain accurate student records.</li><li>Coordinate admission assessments, interviews, and enrollment procedures.</li><li>Follow up with prospective families to maximize admissions.</li><li>Prepare admission reports and maintain the admissions database.</li></ul>Public Relations (PRO)<ul><li>Build and maintain positive relationships with parents, community members, and external stakeholders.</li><li>Represent the school at educational events, exhibitions, and community outreach programs.</li><li>Coordinate marketing and promotional activities to increase student enrollment.</li><li>Manage the school's social media inquiries and respond professionally to public queries.</li><li>Assist in organizing school events, seminars, open houses, and orientation programs.</li><li>Develop partnerships with organizations, businesses, and educational institutions.</li><li>Ensure consistent communication that reflects the school's values and brand image.</li></ul>Qualifications<ul><li>Bachelor's degree in Business Administration, Marketing, Communications, Education, or a related field.</li><li>2&ndash;4 years of experience in admissions, customer relations, marketing, or public relations (preferably in the education sector).</li><li>Excellent verbal and written communication skills in English and Urdu.</li><li>Strong interpersonal, negotiation, and presentation skills.</li><li>Proficiency in Microsoft Office and CRM/student management systems.</li><li>Ability to work under pressure and meet admission targets.</li></ul>Skills &amp; Competencies<ul><li>Excellent customer service and relationship management.</li><li>Strong organizational and time management skills.</li><li>Professional appearance and positive attitude.</li><li>Marketing and promotional skills.</li><li>Problem-solving and conflict-resolution abilities.</li><li>Team player with the ability to work independently.</li></ul>Work Location: In person

Admission Officer/PRO

Explore 16+ Customer service representative in Rawalpindi this July. Find roles across top companies and apply now to boost your career.