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customer sales representative Jobs in Rawalpindi

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csr ( customer sales representative ) Jobs in Rawalpindi

csr ( customer sales representative )

customer service representative

BlitsTech

Serious candidates for onsite job (not a remote job) with proficient listening and speaking skills for English are encouraged to applyCompany DescriptionOvatic Solution is a premier multi-purpose software house dedicated to setting new standards in the IT world.Role DescriptionThis is a full-time on-site role for a Customer Service Representative (CSR) located in Islamabad. The CSR will handle lead generation and day-to-day tasks such as responding to customer inquiries, managing customer support, ensuring customer satisfaction, and enhancing the overall customer experience. The ideal candidate will be responsible for addressing customer concerns promptly and effectively.Qualifications<ul><li>Proficiency in English listening and speaking, Customer Service, Customer Support, and Customer Experience</li><li>Strong skills in Customer Satisfaction and handling Customer Service Representatives</li></ul>Note:<ul><li>Job Timing: 5 PM to 2 AM (Night Shift)</li></ul>Salary 30-40k + 10% CommissionJob Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Service Representative

Sparking Asia

Job Title: Customer Support Representative, CSRWorking Hours: 4 PM to 12 AM - Monday To Saturday &amp; Working Hours: 11 PM to 7 AM - Monday To SaturdayNo of Positions: 4*About the Role:*We&rsquo;re looking for a motivated and detail-oriented *Customer Support Representative (CSR)* Upwork Bidder with excellent English communication skills (verbal and written) to join our team. This role is ideal for someone who is confident, responsive, and has a strong command of professional English.The core responsibility of this role will be bidding on freelance platforms like Upwork, responding to client inquiries, and maintaining clear and professional communication with potential leads.*Key Responsibilities:** Write and submit well-crafted proposals on platforms like Upwork and others.* Communicate professionally with clients via messages, email, and calls.* Understand project requirements and respond to clients with tailored solutions.* Maintain records of bids, follow-ups, and responses.* Collaborate with the internal team to ensure accurate project understanding and delivery.*Requirements:** Strong written and spoken English is a must.* Prior experience with Upwork or other freelance platforms is a plus.* Ability to write clear, persuasive proposals.* Basic understanding of digital services and remote work.* Self-motivated, proactive, and reliable.Apply now if you're ready to grow with a fast-paced team and represent our brand with professionalism and confidence. 0342-4394074 or Email us hr@sparkingasia.comJob Type: Full-timeWork Location: In person

Customer Service Representative CSR

Shark Technologies 2.0

Job Title: Final Expense CSR (Customer Service Representative)Location: Bahria Town, Rawalpindi Job Type: Full-time | Customer Support / Insurance Services Department: Final Expense Support TeamJob SummaryWe are seeking a proactive and customer-focused Final Expense CSR to assist clients with their life insurance inquiries, policy updates, and general support related to final expense products. The ideal candidate will have excellent communication skills, a problem-solving mindset, and preferably some experience in the insurance industry.As a Final Expense CSR, you will play a critical role in ensuring a smooth post-sale experience for our clients &mdash; handling calls, verifying policy information, assisting with payments or beneficiary changes, and supporting the closing and onboarding teams as needed.Key Responsibilities<ul><li>Handle inbound and outbound calls from clients regarding final expense life insurance policies</li><li>Provide accurate and clear information about policy status, coverage, billing, and claims process</li><li>Assist clients with policy updates such as address changes, beneficiary updates, or payment inquiries</li><li>Follow up on pending documentation or verification requests</li><li>Collaborate with closers, sales agents, and underwriting teams to ensure a smooth handover post-sale</li><li>Ensure compliance with privacy laws, internal policies, and insurance regulations (HIPAA, TCPA, etc.)</li><li>Maintain accurate client records and notes using CRM systems</li><li>Resolve client concerns professionally and escalate complex cases to supervisors when necessary</li><li>Support retention efforts by promoting policy understanding and value to clients</li><li>Meet service-level KPIs such as average handle time, first-call resolution, and customer satisfaction</li></ul>Qualifications<ul><li>1+ years of experience in customer service, preferably in insurance or a call center environment</li><li>Strong communication skills in English (spoken and written)</li><li>Ability to explain insurance-related topics clearly to clients, many of whom are seniors</li><li>Familiarity with life insurance products (especially final expense) is a plus</li><li>Basic computer proficiency and experience with CRM or call management systems</li><li>Ability to handle high call volumes while maintaining quality service</li><li>Strong attention to detail and organizational skills</li><li>Empathetic and solution-oriented approach to customer service</li></ul>Preferred Qualifications<ul><li>Previous experience in U.S.-based insurance or financial campaigns</li><li>Knowledge of U.S. life insurance carriers and terminology</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary</li><li>Performance incentives</li><li>Ongoing training and professional development</li><li>Career growth opportunities within the insurance support or sales team</li></ul>Job Type: Full-timeExperience:<ul><li>Final Expense: 1 year (Required)</li></ul>Work Location: In person

Final Expense CSR (Customer Service Representative)

The Telaxy Pvt.Ltd

<ul><li>Job Title: Inbound Customer Care Representative (UK Market)</li><li>Company: The Telaxy Call Centre Pvt Ltd</li><li>Location: Gulberg Greens Islamabad, Pakistan</li></ul>*<ul><li>Are you an experienced customer care professional with a background in UK-based taxi services? The Telaxy Call Centre, an official partner for leading UK taxi companies, is expanding its team in Islamabad and looking for talented individuals like you!</li></ul>*<ul><li>About the Role:</li><li>As an Inbound Customer Care Representative,you will be the first point of contact for our UK clients, providing exceptional service and managing their travel needs efficiently. This is a full-time, on-site position with competitive compensation and performance-based bonuses.</li></ul>*<ul><li>Key Responsibilities:</li></ul>*<ul><li>&middot; Handle inbound calls from UK customers in a professional and friendly manner.</li><li>&middot; Efficiently manage airport transfers, local taxi bookings, and service inquiries.</li><li>&middot; Accurately process bookings via phone, email, and online systems using client-provided software.</li><li>&middot; Provide accurate price quotations and resolve customer queries effectively.</li><li>&middot; Dispatch jobs to drivers promptly and in line with company procedures.</li><li>&middot; Liaise with clients, colleagues, and drivers to ensure seamless service delivery.</li></ul>*<ul><li>Who You Are (Requirements):</li></ul>*<ul><li>&middot; Minimum 2 years of experience in a UK-based taxi/cab call center is essential.</li><li>&middot; Excellent communication skills with a clear and neutral British accent.</li><li>&middot; Proven experience in customer service and conflict resolution.</li><li>&middot; Proficiency with taxi booking software, preferably iCabbi or Autocab.</li><li>&middot; A problem-solver with the ability to multitask in a fast-paced environment.</li><li>&middot; Reliable, punctual, and flexible to work according to the shift schedule (including limited night shifts).</li></ul>*<ul><li>We Offer:</li></ul>*<ul><li>&middot; Salary: Rs 100,000 - Rs 150,000 per month</li><li>&middot; Additional Benefits: Night Shift Allowance, Performance (Q/A) Bonus, and On-Time Bonus.</li><li>&middot; Job Type: Full-time, Contract</li></ul>*<ul><li>How to Apply:</li><li>Experienced candidates are encouraged to apply for an interview.</li></ul>*<ul><li>Please bring a hard copy of your CV to the interview at the following address:</li><li>Bashir Arcade,2nd Floor, Street 12, Near Husnain Karamain Masjid, Bhatti Society Main Service Road, Gulberg Greens, Islamabad.</li></ul>*<ul><li>Contact for Inquiries:</li><li>&#8234;&#8234;+92-334-898-4483&#8236;&#8236;</li><li>&#8234;&#8234;+92-051-877-7809&#8236;&#8236;</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

We Are Hiring Experienced Inbound Customer Care Representatives.

eQuraneKareem

We are hiring Female Customer Service Representative (CSR). We specialize in providing digital solutions that help businesses grow and succeed globally. Our services include digital marketing, SEO, Social Media Management, Web Development, and more.We are currently expanding our team and seeking a proactive and ambitious Female CSR to drive outbound calls and generate quality leads.Key Responsibilities:<ul><li>Make outbound calls to prospective clients across different industries to introduce Web Digital Sphere&rsquo;s services.</li><li>Convert leads into qualified prospects through effective communication and follow-ups.</li><li>Build strong relationships with potential clients by understanding their needs and offering suitable digital solutions.</li><li>Maintain and update the CRM/database with accurate client information and call records.</li><li>Schedule meetings or demos for the Business Development Manager with interested clients.</li><li>Collaborate with the marketing and sales teams to align outreach strategies.</li><li>Achieve daily, weekly, and monthly targets for lead generation and conversions.</li><li>Prepare and present regular reports on calls, leads, and achieved targets to management.</li><li>Uphold the company&rsquo;s reputation by ensuring professionalism in every client interaction.</li></ul>Key Qualifications:<ul><li>Minimum of 1 year of experience in customer service, telesales, or outbound calling (preferably in digital services).</li><li>Strong sales acumen with the ability to persuade and convert leads into opportunities.</li><li>Excellent communication and interpersonal skills in English (knowledge of additional languages is a plus).</li><li>High attention to detail, organizational skills, and ability to maintain accurate records.</li><li>Ability to work under pressure and meet set targets.</li><li>Must be available for morning shifts.</li></ul>What We Offer:<ul><li>Competitive base salary.</li><li>Professional growth opportunities and continuous learning.</li><li>Supportive and collaborative work environment.</li><li>Direct involvement in international business projects and client interactions.</li><li>A chance to contribute to the success of startups, SMEs, and multinational clients.</li></ul>Job Type: Full-timeWork Location: In person

CSR Female (Morning)

WebDigitalSphere

At Web Digital Sphere, we specialize in providing digital solutions that help businesses grow and succeed globally. Our services include digital marketing, SEO, Social Media Management, Web Development, and more.We are currently expanding our team and seeking a proactive and ambitious Female Customer Service Representative (CSR) to drive outbound calls and generate quality leads.Key Responsibilities:<ul><li>Make outbound calls to prospective clients across different industries to introduce Web Digital Sphere&rsquo;s services.</li><li>Convert leads into qualified prospects through effective communication and follow-ups.</li><li>Build strong relationships with potential clients by understanding their needs and offering suitable digital solutions.</li><li>Maintain and update the CRM/database with accurate client information and call records.</li><li>Schedule meetings or demos for the Business Development Manager with interested clients.</li><li>Collaborate with the marketing and sales teams to align outreach strategies.</li><li>Achieve daily, weekly, and monthly targets for lead generation and conversions.</li><li>Prepare and present regular reports on calls, leads, and achieved targets to management.</li><li>Uphold the company&rsquo;s reputation by ensuring professionalism in every client interaction.</li></ul>Key Qualifications:<ul><li>Minimum of 1 year of experience in customer service, telesales, or outbound calling (preferably in digital services).</li><li>Strong sales acumen with the ability to persuade and convert leads into opportunities.</li><li>Excellent communication and interpersonal skills in English (knowledge of additional languages is a plus).</li><li>High attention to detail, organizational skills, and ability to maintain accurate records.</li><li>Ability to work under pressure and meet set targets.</li><li>Must be available for morning shifts.</li></ul>What We Offer:<ul><li>Competitive base salary.</li><li>Professional growth opportunities and continuous learning.</li><li>Supportive and collaborative work environment.</li><li>Direct involvement in international business projects and client interactions.</li><li>A chance to contribute to the success of startups, SMEs, and multinational clients.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you comfortable commuting to Rehmanabad?</li></ul>Work Location: In person

CSR Female (Morning Shift)

AKY Services Pvt. Ltd

Leads Expert BPOPosition: Call Center Customer Sales Representative (CSR) &ndash; Night Shift Salary: Starting from PKR 30,000/-About the RoleReady to launch your career with a company that values energy, ambition, and growth? Leads Expert BPO is hiring Customer Sales Representatives (CSRs) for our night shift team. As the voice of our brand, you&rsquo;ll connect with clients, make outbound calls, answer inquiries, and provide smart, effective solutions. Whether you&rsquo;re a fresher or just stepping into the sales and customer service world, this is your chance to build a career with us!Key Responsibilities<ul><li>Make outbound calls to promote products and services.</li><li>Actively listen and respond with accurate, timely information.</li><li>Record customer details and interactions in the system.</li><li>Upsell or recommend products/services where suitable.</li><li>Deliver friendly yet professional communication that builds trust.</li></ul>Qualifications<ul><li>Minimum: High School Diploma (or equivalent).</li><li>Age: 18 years or older.</li><li>Strong English communication skills (verbal &amp; written).</li><li>Good listening, persuasion, and problem-solving skills.</li><li>Quick learner with a positive, customer-focused attitude.</li><li>Basic computer literacy and data entry proficiency.</li></ul>What We Offer<ul><li>Salary starting at PKR 30,000/- + performance incentives.</li><li>Paid training to help you excel from day one.</li><li>Clear career growth and fast-track promotion opportunities.</li><li>A lively, energetic, and supportive work culture.</li></ul>How to ApplyHR Contact: 0333 9739861At Leads Expert BPO, we don&rsquo;t just hire people &mdash; we develop professionals. Join our team, grow your skills, and be part of a company that celebrates your success!Job Type: Full-timePay: Rs30,000.00 - Rs60,000.00 per monthApplication Question(s):<ul><li>Is your age between 18 to 30 ? (If no then please don't Apply)</li></ul>Location:<ul><li>Rawalpindi Satellite Town (Preferred)</li></ul>Work Location: In person

Call Center Night Shift (Freshers can Apply!)

Explore 104+ Customer service representative in Rawalpindi this October. Find roles across top companies and apply now to boost your career.