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customer support and sales specialist

TalentPop App

<div>
 Customer Support and Sales Specialist | Remote (E-commerce Success Specialist)
 
 
 Be the Strategic Face of the Brand: Support, Retain, and Grow Revenue.
 
 
 
 TalentPop App
 
 is the strategic partner to high-growth e-commerce brands, helping them optimize every customer interaction. We are looking for a hybrid, results-driven
 
 Customer Support and Sales Specialist
 
 &mdash;a role where you own the customer experience from initial contact through retention and expansion.
 
 
 This is a vital, dual-focus position for a professional who is equally adept at
 
 solving complex problems
 
 (Support) and
 
 identifying commercial opportunities
 
 (Sales). If you are motivated by providing world-class service while actively contributing to measurable revenue growth through upselling, cross-selling, and retention, we want you on our team.
 
 
 
 IMMEDIATE ACTION REQUIRED: APPLICATION FAST-TRACK!
 
 
 
 To ensure your application is reviewed by the **Recruitment Team**, you
 
 must
 
 follow these critical steps exactly. **Applications that do not choose 'Brand Concierge' and enter the correct code WILL NOT be reviewed.**
 
 
 <ul>
 <li>
 When selecting the position during your application, please choose &ldquo;Brand Concierge&rdquo; from the list of available roles.
 </li>
 <li>
 In the application form, you&rsquo;ll be asked for an application code &ndash; please enter CSSS in that field.
 
 
 </li>
 </ul>
 Your Dual-Impact Responsibilities: Support and Sales Growth
 
 
 You will bridge the gap between service and sales, directly influencing customer loyalty and revenue expansion.
 
 
 <ul>
 <li>
 Customer Success &amp; Retention (Support Focus)
 </li>
 <li>
 Expert Problem Solving: Serve as the primary point of contact for complex customer inquiries, providing timely and accurate solutions via chat, email, and phone.
 </li>
 <li>
 Service Excellence: Maintain high customer satisfaction (CSAT) scores by troubleshooting product issues, guiding users through features, and ensuring rapid resolution.
 </li>
 <li>
 Proactive Support: Identify potential churn risks and implement proactive communication strategies to retain customers and drive long-term loyalty.
 </li>
 <li>
 Revenue Generation &amp; Expansion (Sales Focus)
 </li>
 <li>
 Opportunity Identification: Actively listen to customer needs and pain points to identify and present upsell or cross-sell opportunities for premium features, services, and expanded contracts.
 </li>
 <li>
 Negotiation &amp; Closure: Manage the end-to-end sales process for qualified expansion leads, leading product demonstrations, negotiating terms, and closing deals to hit monthly revenue targets.
 </li>
 <li>
 Product Education: Become a product expert, effectively articulating the ROI and value proposition of our solutions to help customers see the path to greater success.
 
 
 </li>
 </ul>
 What You Bring: The Service-to-Sales Skillset
 
 
 We are seeking a professional with a proven background in high-touch customer interaction and a clear sales orientation.
 
 
 <ul>
 <li>
 Hybrid Experience: 1+ years of proven, hands-on experience in a combined Customer Support, Customer Success, or Inside Sales role, ideally within a SaaS or E-commerce environment.
 </li>
 <li>
 Communication Mastery: Exceptional professional verbal and written communication skills with the ability to maintain composure under pressure and clearly articulate value.
 </li>
 <li>
 Tech Proficiency: Familiarity with CRM (e.g., HubSpot, Salesforce) and Helpdesk software (e.g., Zendesk, Intercom).
 </li>
 <li>
 Metrics Driven: Motivation to meet and exceed KPIs related to both service quality (CSAT, Resolution Time) and sales revenue (Expansion Quota).
 </li>
 <li>
 E-commerce Acumen: Understanding of e-commerce business operations, common challenges, and the importance of customer service in the digital retail ecosystem.
 
 
 </li>
 </ul>
 Our Commitment to You: Rewards and Flexibility
 
 
 We invest in specialists who are key to our customer and revenue growth.
 
 
 <ul>
 <li>
 Incentive Pay: Competitive base salary plus an aggressive commission structure and bonuses tied directly to expansion and retention revenue.
 </li>
 <li>
 Work Flexibility: 100% permanent work-from-home setup&mdash;zero commute required.
 </li>
 <li>
 Benefits: Comprehensive health coverage (HMO or monthly stipend) and generous paid time off.
 </li>
 <li>
 Growth: Clear paths for career advancement into Customer Success Management, Account Management, or Senior Sales roles.
 
 
 </li>
 </ul>
 Technical Setup Requirements (Remote)
 
 
 <ul>
 <li>
 A reliable personal computer or laptop (i5 processor or modern equivalent).
 </li>
 <li>
 A stable, high-speed, and reliable wired internet connection (minimum 25 Mbps download and upload speed) for crystal-clear video calls.
 </li>
 <li>
 A quiet, professional workspace suitable for conducting clear, uninterrupted customer interactions.
 
 
 </li>
 </ul>
 
 Ready to turn customer service into a growth engine? Apply today to become our next E-commerce Success Specialist!
 
</div>

Customer Support and Sales Specialist

<div>
 
 We're Hiring: Sales and Support Virtual Assistant (VA)
 
 
 
 
 Remote | Full-Time | E-commerce Support
 
 
 
 At
 
 TalentPop App
 
 , we're building a team of talented remote professionals who are passionate about delivering exceptional customer experiences. We're currently hiring a
 
 Sales and Support Virtual Assistant (VA)
 
 to join our growing team and help drive customer satisfaction, sales, and long-term business success.
 
 
 If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions &mdash; this role may be a perfect fit.
 
 
 
 IMMEDIATE ACTION REQUIRED: APPLICATION FAST-TRACK!
 
 
 
 To ensure your application is reviewed by the **Recruitment Team**, you
 
 must
 
 follow these critical steps exactly. **Applications that do not choose 'Brand Concierge' and enter the correct code WILL NOT be reviewed.**
 
 
 <ul>
 <li>
 When selecting the position during your application, please choose &ldquo;Brand Concierge&rdquo; from the list of available roles.
 </li>
 <li>
 In the application form, you&rsquo;ll be asked for an application code &ndash; please enter SSVA in that field.
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Provide real-time support to customers via live chat, email, SMS, and phone
 </li>
 <li>
 Recommend products, assist in purchase decisions, and identify upsell/cross-sell opportunities
 </li>
 <li>
 Manage order inquiries, including shipping, tracking, returns, and refunds
 </li>
 <li>
 Update CRM tools and track customer interactions accurately
 </li>
 <li>
 Represent each e-commerce brand in a way that reflects their tone and values
 </li>
 <li>
 Share customer feedback and insights to improve sales processes
 </li>
 <li>
 Collaborate with internal teams to meet performance and service goals
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Minimum of 1 year remote/online experience in sales, customer support, or virtual assistant roles
 </li>
 <li>
 Excellent written and verbal communication skills in English
 </li>
 <li>
 Comfortable using platforms such as Shopify, Gorgias, Zendesk, or similar tools
 </li>
 <li>
 Ability to work independently in a remote, fast-paced environment
 </li>
 <li>
 Detail-oriented, proactive, and results-driven
 
 
 </li>
 </ul>
 
 Technical Requirements
 
 
 
 <ul>
 <li>
 A personal PC or laptop with an i5 processor or higher.
 </li>
 <li>
 A stable internet connection with a minimum of 25 Mbps upload and download speeds.
 </li>
 <li>
 A quiet, professional workspace for calls.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Performance-based raises and commission opportunities
 </li>
 <li>
 Paid time off
 </li>
 <li>
 Monthly health stipend or an HMO coverage to keep you feeling your best(location-dependent)
 </li>
 <li>
 Recognition bonuses for outstanding performance
 </li>
 <li>
 100% remote setup with a supportive, collaborative team environment
 </li>
 <li>
 Career development opportunities
 
 
 </li>
 </ul>
 
 Join us at TalentPop App and help shape the future of e-commerce sales and support. Apply today.
 
</div>

Sales & Support VA

RCM Centric Inc

Our office is looking for a skilled and committed Medical Billing A/R Specialist to join our team. As the Medical Billing A/R Specialist, you will be responsible for analyzing data, evaluating information, and making sound decisions. Your daily tasks will include managing billing software, appealing denied claims, following up on insurance claims, taking action, reviewing denials, reviewing rejections, and tracking late payments. To excel in this role, it is essential to have a thorough understanding of billing software and medical insurance policies.Additionally, strong written and verbal communication skills are required as communicating with clients and insurance agents will be a significant aspect of the job. This is an onsite full-time position with competitive compensation and benefits package. If you are a self-motivated individual with a passion for medical billing and a commitment to providing excellent customer service, we encourage you to apply.Responsibilities:<ul><li>Preparing and submitting billing data and medical claims to insurance companies.</li><li>Ensuring the patient&rsquo;s medical information is accurate and up to date.</li><li>Preparing bills and invoices, and documenting amounts due for medical procedures and services.</li><li>Collecting and reviewing referrals and pre-authorizations.</li><li>Monitoring and recording late payments.</li><li>Maintain the protocols and documentation of each performed task.</li><li>Following up on missed payments and resolving financial discrepancies.</li><li>Follow-Up on unpaid claims within the Standard Billing Cycle timeframe.</li><li>Communicating with Providers, Insurance Companies and assisting Patients.</li><li>Handling Account Receivables, Denial Management, and Appeal Management.</li><li>Maintaining accurate records of payments received and outstanding balances.</li><li>Working with the Billing Manager to ensure that all payments are processed.</li><li>Examining patient bills for accuracy and requesting any missing information.</li><li>Investigating and appealing denied claims.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in business, health care administration, accounting, or a relevant field.</li><li>A minimum of 2 years of experience as an A/R Specialist or similar role.</li><li>Solid understanding of billing software and electronic medical records.</li><li>Must have the ability to multitask and manage time effectively.</li><li>Excellent written and verbal communication skills.</li><li>Outstanding problem solving and organizational abilities.</li></ul>Job Rewards and Benefits:<ul><li>Paid Leaves</li><li>Saturday and Sunday Off</li><li>Leave Encashment</li><li>Tea &amp; Dinner</li><li>Inflation Bonus</li><li>Attendance Bonus</li><li>Fuel Allowance</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthExperience:<ul><li>A/R Management: 2 years (Preferred)</li><li>Medical Billing: 2 years (Preferred)</li></ul>Work Location: In person

Medical Billing A/R Specialist- NIGHT SHIFT

Flink Freight Logistics Inc

We're Hiring &ndash; Senior HR (Recruitment Specialist)Location: Saddar, Rawalpindi Shift Timing: 5:00 PM &ndash; 2:00 AM Salary: PKR 80,000 &ndash; 120,000 per month Employment Type: Full-Time (Onsite)Apply via WhatsApp: 0346-5310474Male and female candidates are encouraged to apply.We are seeking an experienced Senior HR (Recruitment Specialist) to lead recruitment activities and support key HR operations. The ideal candidate will have strong expertise in talent acquisition, employee relations, and HR administration.Key Responsibilities<ul><li>Manage the complete recruitment cycle, including sourcing, screening, shortlisting, interviewing, and hiring.</li><li>Post job vacancies on various recruitment platforms and maintain candidate pipelines.</li><li>Coordinate employee onboarding and offboarding processes.</li><li>Maintain employee records and ensure compliance with company policies and SOPs.</li><li>Monitor attendance, leave records, and other routine HR functions.</li><li>Support employee relations and handle HR-related concerns professionally.</li><li>Prepare recruitment reports, HR updates, and workforce summaries for management.</li></ul>Requirements<ul><li>Bachelor's degree in Human Resources, Business Administration, or a related field.</li><li>Proven experience in recruitment and HR operations.</li><li>Strong communication, interpersonal, and organizational skills.</li><li>Ability to manage multiple tasks in a fast-paced environment.</li><li>Knowledge of HR policies, procedures, and documentation.</li><li>Proficiency in Microsoft Office applications.</li><li>Comfortable working the evening/night shift (5:00 PM &ndash; 2:00 AM).</li></ul>If you have a passion for talent acquisition and HR management, we would love to hear from you.Apply now via WhatsApp: 0346-5310474We're Hiring &ndash; Senior HR (Recruitment Specialist)Location: Saddar, Rawalpindi Shift Timing: 5:00 PM &ndash; 2:00 AM Salary: PKR 80,000 &ndash; 120,000 per month Employment Type: Full-Time (Onsite)Apply via WhatsApp: 0346-5310474Male and female candidates are encouraged to apply.We are seeking an experienced Senior HR (Recruitment Specialist) to lead recruitment activities and support key HR operations. The ideal candidate will have strong expertise in talent acquisition, employee relations, and HR administration.Key Responsibilities<ul><li>Manage the complete recruitment cycle, including sourcing, screening, shortlisting, interviewing, and hiring.</li><li>Post job vacancies on various recruitment platforms and maintain candidate pipelines.</li><li>Coordinate employee onboarding and offboarding processes.</li><li>Maintain employee records and ensure compliance with company policies and SOPs.</li><li>Monitor attendance, leave records, and other routine HR functions.</li><li>Support employee relations and handle HR-related concerns professionally.</li><li>Prepare recruitment reports, HR updates, and workforce summaries for management.</li></ul>Requirements<ul><li>Bachelor's degree in Human Resources, Business Administration, or a related field.</li><li>Proven experience in recruitment and HR operations.</li><li>Strong communication, interpersonal, and organizational skills.</li><li>Ability to manage multiple tasks in a fast-paced environment.</li><li>Knowledge of HR policies, procedures, and documentation.</li><li>Proficiency in Microsoft Office applications.</li><li>Comfortable working the evening/night shift (5:00 PM &ndash; 2:00 AM).</li></ul>If you have a passion for talent acquisition and HR management, we would love to hear from you.Apply now via WhatsApp: 0346-5310474Pay: Rs80,000.00 - Rs120,000.00 per monthWork Location: In person

Recruitment Specialist

ARFA TECH

Location: Chaklala Scheme 3, Rawalpindi Type: Full-Time | Onsite | Night Shift Working Hours: 6:00 PM &ndash; 3:00 AMBuild Your Career in a High-Performance Sales EnvironmentWe are growing our outbound sales team and inviting driven individuals who are confident in cold calling, lead generation, and client communication.If you have experience dealing with US customers, know how to handle objections, and can turn conversations into successful deals, this role offers strong growth potential along with rewarding earnings.This opportunity is best suited for ambitious professionals who are motivated by performance, targets, and results-based rewards.Your Day-to-Day Responsibilities<ul><li>Make outbound calls to potential clients in the US market</li><li>Present services clearly and identify customer requirements</li><li>Build rapport and maintain professional engagement with prospects</li><li>Generate qualified leads, schedule follow-ups, and support conversions</li><li>Handle objections confidently and guide conversations toward closure</li><li>Maintain accurate call logs and CRM updates</li><li>Meet and exceed daily, weekly, and monthly performance targets</li><li>Collaborate with team members to improve overall sales output</li></ul>What We Expect From You<ul><li>Minimum 1 year experience in cold calling, telesales, or outbound sales</li><li>Strong and fluent English communication skills</li><li>Confident, persuasive, and goal-oriented personality</li><li>Ability to perform under pressure in a night shift environment</li><li>Experience in US-based campaigns will be an added advantage</li><li>Strong discipline and consistency in achieving targets</li></ul>What We Offer<ul><li>Fixed monthly salary package</li><li>Attractive USD-based commission structure</li><li>High earning potential for top performers (up to PKR 150,000+ monthly)</li><li>Performance-based bonuses and incentives</li><li>Career growth and promotion opportunities</li><li>Professional training and continuous support</li><li>Positive, energetic, and performance-driven workplace culture</li></ul>Pay: Rs60,000.00 - Rs150,000.00 per monthWork Location: In person

Female Call Center Sales Representatives Required – Night Shift (US Campaign)

SKY LINKS RENEWABLE ENERGY

Technical Sales Engineer (BE Electrical Engineering) We are looking for a Technical Sales Engineer to join our team. Responsibilities: - Contact and follow up with leads generated through social media. - Maintain customer records and sales data. - Understand customer requirements and provide technical guidance. - Prepare quotations and coordinate with the team when required. Requirements: - BE/BS in Electrical Engineering. - Good communication and customer handling skills. - Proficiency in MS Word, Excel, PowerPoint, and Foxit PDF Editor. - Experience in solar sales will be an added advantage. Location: Rawalpindi Job Type: Full-timePay: Rs25,000.00 - Rs50,000.00 per monthWork Location: In person

Technical Sale Engineer is required at Sky Links Renewable Energy

Arazi investments

We are looking for a talented &amp; experienced call center agents just like you to join us as &quot;Medicare Verifier&quot; in our Sales Verification department on Medicare program. Keep in mind that we are based on main Murree road, Saddar, rawalpindiRole Summary:As a verifier, you will be responsible for professionally closing the sales calls of pre-qualified customers over the phone and transfer the prospect's call to our client's team. You will be provided with excellent support, training and resources to become an excellent Medicare verifier. You should perform your role professionally and in a disciplined manner to rapidly succeed as a Medicare verifier. You will be demonstrating all the skills you learned in your prior experiences as call center agent.Role &amp; Requirements:<ul><li>You must have Minimum 1 YEAR experience on campaigns/projects i.e. ACA/Medicare.</li><li>You should have Minimum Bachelor's (completed) education completed (preferred).</li><li>You must be punctual, hard-working, disciplined &amp; self-motivated with abilities to complete given tasks on time.</li><li>You will be required to take Sales and Escalation calls from the customer support/sales agents in our outbound telesales department.</li><li>You are the finest individual with profound verbal communication skills.</li><li>You have the desire to learn, develop, and achieve the highest standards.</li><li>You must be a target-oriented and highly motivated person.</li><li>You must be available to work full-time in USA business hours i.e. Night Shifts (7 PM TO 5 AM).</li><li>You must not be enrolled in any educational program or involved at any full/part-time job.</li></ul>We are an equal opportunity employer and welcome people from different genders, backgrounds, experiences, abilities and perspectives. Females working as call center agents are highly encouraged to apply.Contact Us: Whatsapp : 0312-1916141Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Medicare Verifier

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