client success specialist Jobs in Rawalpindi

client success specialist

customer engagement specialist Jobs in Rawalpindi

customer engagement specialist

customer support and sales specialist Jobs in Rawalpindi

customer support and sales specialist

customer support executive Jobs in Rawalpindi

customer support executive

key account officer/telesales Jobs in Rawalpindi

key account officer/telesales

customer support officer

Madison Square Mall

Enaara Facilities Management is seeking a proactive and detail-oriented Operations Officer for Madison Square Mall, Rawalpindi. The Operations Officer will be responsible for supporting day-to-day mall operations and ensuring the smooth functioning of facilities, maintenance activities, customer services, housekeeping, security coordination, and operational processes.The ideal candidate should possess strong coordination skills and the ability to manage multiple operational activities in a fast-paced environment.Male and Female candidates are both encouraged to apply.Key Responsibilities<ul><li>Monitor and support the daily operational activities of Madison Square Mall.</li><li>Coordinate with security, housekeeping, maintenance, customer service, and technical teams to ensure smooth operations.</li><li>Conduct regular inspections of common areas and facilities to ensure operational standards are maintained.</li><li>Identify operational issues and coordinate timely corrective actions.</li><li>Monitor contractor and vendor activities to ensure compliance with company standards and procedures.</li><li>Assist in implementing operational policies and standard operating procedures (SOPs).</li><li>Prepare daily, weekly, and monthly operational reports.</li><li>Handle and escalate tenant and customer concerns to relevant departments when required.</li><li>Ensure compliance with safety regulations and operational requirements.</li><li>Support management during events, emergencies, and special operational activities.</li><li>Maintain operational records, documentation, and reporting systems.</li></ul>Qualifications &amp; Requirements<ul><li>Minimum Graduation degree preferred.</li><li>1-3 years of experience in operations, facilities management, retail operations, or commercial property management.</li><li>Experience in shopping malls or facilities management environments will be preferred.</li></ul>Required Skills<ul><li>Strong communication and coordination skills.</li><li>Excellent problem-solving and organizational abilities.</li><li>Ability to manage multiple tasks and priorities effectively.</li><li>Strong reporting and documentation skills.</li><li>Ability to work under pressure and handle operational challenges.</li><li>Professional attitude and teamwork capabilities.</li></ul>Benefits<ul><li>Competitive salary package.</li><li>Professional work environment.</li><li>Career growth and development opportunities.</li></ul>Pay: Rs40,000.00 - Rs45,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi Gpo: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>What is your current salary?</li><li>Are you willing to work in the given salary slab?</li></ul>(Yes/No)<ul><li>Are you willing to work for 6 days a week in rotational shifts, morning - evening?</li><li>Are you willing to go through 2-3 rounds of interviews?</li><li>How much would you rate your communication skills?</li></ul>(1-10)Experience:<ul><li>Operations Officer: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Rawalpindi Gpo (Preferred)</li></ul>Work Location: In person

Mall Operations Officer (male only)

NEXA GLOBAL

Customer Support Representative (BPO)About the RoleWe are looking for energetic, confident, and customer-focused individuals to join our growing team as Customer Support Representatives. If you have excellent communication skills, a positive attitude, and are eager to build your career in the BPO industry, we&rsquo;d love to hear from you.Key Responsibilities* Handle inbound and outbound customer interactions professionally.* Respond to customer inquiries via phone, chat, or email.* Resolve customer issues efficiently while maintaining high service standards.* Maintain accurate customer records and update information in the system.* Meet daily and monthly performance targets.* Collaborate with team members to deliver an exceptional customer experience.Requirements* Intermediate, Bachelor&rsquo;s degree, or equivalent qualification.* Strong English communication skills (spoken and written).* Basic computer knowledge and typing skills.* Positive attitude with strong problem-solving abilities.* Ability to work in a fast-paced environment.* Previous BPO experience is a plus, but fresh candidates are also encouraged to apply.What We Offer* Competitive Salary* Performance-Based Incentives* Professional &amp; Friendly Work Environment* Career Growth Opportunities* Paid Training &amp; Development* Supportive Team CultureJob Type: Full-TimeLocation: Rawalpindi, PakistanIndustry: Business Process Outsourcing (BPO)Apply now and become part of a team that values growth, innovation, and success.Pay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Verification Specialist

Alpha Beta Partners Ltd (UK based company)

Introduction to CompanyEstablished in 1989, Metropolitan Warehouse &amp; Delivery (MWD) is a leading provider of premier White Glove furniture delivery services in the USA. With operations in 44 cities across the USA and a dedicated team of over 1,200 professionals, MWD specializes in ECommerce furniture delivery, warehousing, and comprehensive white-glove delivery solutions.Job Specifications<ul><li>Time: 5:00 PM - 2:00 AM</li><li>Location: Plaza 145, Civic Center, Phase IV, Bharia Town, Rawalpindi</li><li>Job Type: Onsite - Full Time</li><li>Education: Bachelor&rsquo;s any field (Under Bachelor's CVS won&rsquo;t be entertained)</li><li>Experience: 2+ Year in US Sales/Support Customer Services</li><li>Skill Set: CRM. American Accent English</li></ul>Job Description<ul><li>Exceptional and clear communication skills in English are essential.</li><li>At least 2 or more years of experience working with US clients in a direct role.</li><li>Provide outstanding customer support: Respond promptly and professionally to customer inquiries and issues via phone and email ensuring a positive and satisfactory resolution.</li><li>Has good analytical and problem-solving skills to deal with difficult customers at times.</li><li>Maintain accurate records: Document customer interactions, issues and resolutions accurately in order to communicate within cross functional teams of the organization.</li><li>Manage and prioritize multiple concerns simultaneously.</li><li>Strong grip on MS Excel and other customer support tools.</li><li>Collaborating with account management team to resolve issues in timely manner.</li></ul>Employee Benefits<ul><li>Market Competetive Salaries</li><li>Promotions &amp; Yearly increments (Based on Performance)</li><li>EOBI &amp; Gratuity</li><li>2 Yearly Bonuses</li><li>Medical Insurance (Employee, Spouce &amp; Children)</li><li>Employee Health Care Program (Gym, Kitchen/Mess Services, Inhouse doctor)</li><li>Employee Social Activity Program (Tours, Office Celebrations, Team collaboration</li></ul>Pay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Support Executive

Recruit AI

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 Our client Bannu Woollen Mills is looking for a Social Media Coordinator in Rawalpindi
 
 
 Bannu Woollen Mills is looking for a Digital Media Assistant to oversee and manage the companys social media accounts, with a strong focus on addressing customer-related inquiries. The ideal candidate will have at least two years of relevant experience and a solid understanding of social media management, content creation, and customer engagement strategies. This role does not include managing a team but involves actively supporting the companys online presence by monitoring and responding to customer comments and questions in a timely and professional manner.
 
 
 The Digital Media Assistant plays a vital role in enhancing the companys brand image and fostering positive interaction between Bannu Woollen Mills and its customers. This position requires creativity, excellent communication skills, and the ability to handle customer-related queries efficiently across multiple social media platforms. The individual will work closely with other marketing staff to develop content that engages and informs the audience while ensuring customer satisfaction through effective communication and resolution.
 
 
 
 Responsibilities
 
 
 
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 Manage and monitor the companys social media platforms with an emphasis on customer interaction.
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 Respond promptly and professionally to customer-related queries and comments on social media channels.
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 Create engaging and relevant content for various social media platforms to enhance brand visibility.
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 Collaborate with marketing team members to align social media content with broader marketing strategies.
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 Track social media metrics to analyze engagement and effectiveness of campaigns targeting customer satisfaction.
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 Stay updated on social media trends and competitor activities to recommend improvements and new strategies.
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 Maintain a consistent brand voice and tone across all social media communications.
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 Identify and report common customer issues or feedback to relevant departments for further action.
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 Support promotional campaigns by providing timely updates and interactive posts for targeted audiences.
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 Ensure all communications adhere to company policies and uphold a positive public image.
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Social Media Coordinator - TJ / 1866463

We Rise Group of Companies

Job DescriptionWe are seeking a dynamic and motivated sales professional to join our team. The ideal candidate will play a crucial role in achieving sales targets, meeting daily performance metrics, and delivering exceptional service to clients. This position offers a unique opportunity for personal and professional growth within a supportive and high-performing environment, where teamwork and leadership are highly valued.Key Responsibilities - Consistently achieve and exceed assigned sales targets. - Meet daily soft KPIs to ensure smooth and efficient operational performance. - Provide exceptional customer service, fostering strong and lasting client relationships. - Collaborate effectively with team members to support and drive overall business goals. - Exhibit leadership qualities and actively contribute to team motivation and success.Required Qualifications - Bachelor&rsquo;s degree is mandatory. - Strong passion for sales with a commitment to excellence and outstanding customer service. - 0-3 years of sales experience in the real estate sector; fresh graduates are welcome to apply. - Excellent verbal and written communication skills. - Demonstrated leadership abilities, including experience in leading or managing teams.Preferred Qualifications and Benefits - Opportunity for significant personal and professional development with a focus on grooming future leaders. - Work within a professional, dynamic team that embraces industry best practices. - Exposure to both local and international markets through partnerships with global ventures. - Full-time role offering a competitive monthly salary range 50,000. - On-site work location, enabling direct interaction with clients and team members.This role is well-suited for ambitious individuals who are eager to build a successful career in real estate sales while enhancing their leadership skills in a growth-oriented and supportive setting.Pay: Rs50,000.00 per monthWork Location: In person

Investment Advisor

Strive BPO LLP

Customer Service Representatives (Self-Closers) ACA CampaignsCompany: Strive BPO Job Type: Full-timeWe're Hiring!Strive BPO is looking for motivated and confident Self Closers to join our growing team for ACA campaigns.Positions Available<ul><li>Self Closers</li></ul>Requirements<ul><li>Good English communication skills</li><li>Basic computer knowledge</li><li>Ability to work in a fast-paced environment</li><li>Previous call center experience is preferred (Fresh candidates with strong communication skills are also encouraged to apply</li><li>Competitive salary</li><li>Attractive performance-based incentives</li><li>Professional and friendly work environment</li><li>Career growth opportunities</li><li>Training and support</li></ul>.Apply Now!Contact: 03319948987Work Location: In person Alisha HRPay: Rs45,000.00 - Rs80,000.00 per monthWork Location: In person&amp;Pay: Rs45,000.00 - Rs80,000.00 per monthWork Location: In person

Urgent Hiring ACA Self Closers Experience Strive BPO

Agency XI PVT.LTD

Job Description: We are hiring motivated and enthusiastic Customer Service Representatives (CSRs) for our Company. The primary role involves generating high-quality leads by engaging potential customers and providing them with information about Company related services. Candidates should be persuasive communicators with strong interpersonal skills to ensure positive customer experiences and successful lead generation.Responsibilities:<ul><li>Emails &amp; Sms Calls Replies</li><li>Effectively communicate Company related information to potential customers.</li><li>Identify and qualify leads based on set criteria.</li><li>Maintain accurate and up-to-date records of lead statuses.</li><li>Work collaboratively with team members to meet campaign goals.</li></ul>Requirements:<ul><li>Good English-speaking skills.</li><li>Previous experience in a call center (but fresh candidates are also encouraged to apply).</li><li>Ability to handle customer inquiries and provide clear, concise information.</li><li>Strong communication and interpersonal skills.</li><li>Goal-oriented with the ability to meet and exceed targets.</li></ul>What We Offer:<ul><li>Competitive salary with performance-based bonuses.</li><li>Opportunity for growth and advancement.</li><li>Friendly and supportive work environment.</li></ul>Note:<ul><li>This is not Home Based Job.</li><li>Job Location Bahria Town Ph 8 Rawalpindi</li><li>Preffered CVs near Bahria town</li></ul>Job Types: Full-time, FresherPay: From Rs50,000.00 per monthWork Location: In person

Explore 25+ Customer support officer in Rawalpindi this August. Find roles across top companies and apply now to boost your career.