accounts executive

call center agent (csr) Jobs in Rawalpindi

call center agent (csr)

call center customer service representative Jobs in Rawalpindi

chat support representative (female) Jobs in Rawalpindi

chat support representative (female)

customer engagement specialist

Prime BPO5

Prime BPO 5 is hiring Customer Engagement Specialists (CES) for outbound US sales campaigns. This opportunity is ideal for fresh graduates and experienced call center agents looking for growth and uncapped earnings.Responsibilities:<ul><li>Promote products/services and close sales</li><li>Meet daily and monthly sales targets</li><li>Maintain professional call quality and compliance</li></ul>Requirements:<ul><li>6 months experience in US sales campaign OR fresh graduates with excellent English</li><li>Willing to work night shift</li><li>Not a student or employed elsewhere</li></ul>What We Offer:<ul><li>Competitive salary + uncapped commission</li><li>Paid annual leaves</li><li>Performance-based promotions &amp; incentives</li><li>Professional work environment</li></ul>Apply Now: WhatsApp CV: +92 319 9675139 Walk-in Interviews: 2nd Floor, Kamran Javeed Plaza, Above Askari Bank, Near Khwaja Corporation Chowk, Adiala Road, RawalpindiJob Type: Full-timePay: Rs60,000.00 - Rs75,000.00 per monthWork Location: In person

Customer Engagement Specialists - Call Center (CSE)

Strive BPO

Customer Services Representative, RawalpindiEager to enter the Marketing world? Become the voice of STRIVE BPO , a leading name in Pakistan's telemarketing!We're looking for dynamic individuals to join our team as Customer Engagement Specialists. This is your chance to secure a high-paying job with growth opportunities in the vibrant call center industry.Job Highlights:<ul><li>Position: CSR/ Self Verifiers (Night Shift)</li><li>Experience: 1+ year in US Call Center Sales (Medicare &amp; ACA)</li><li>Skills: Excellent English, strong closing &amp; negotiation</li><li>Shift: Night shift &ndash; US Campaign (7:00pm-4:45am)</li><li>Location: Rawalpindi / Islamabad</li></ul>**Location3rd Floor, Above Bank Alfalah, Saidpur Road, Block E, Asghar Mall Scheme, RawalpindiHow to Apply?*Send your CV/Resume via WhatsApp to +92 332 0070580Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs35,000.00 - Rs80,000.00 per monthWork Location: In person

Call Center Job - CSR (Night Shift)

Customer Services Representative Jobs, RawalpindiEager to enter the Marketing world? Become the voice of STRIVE BPO, a leading name in Pakistan's telemarketing!We're looking for dynamic individuals to join our team as Customer Engagement Specialists. This is your chance to secure a high-paying job with growth opportunities in the vibrant call center industry.**Key Responsibilities<ul><li>Engage with customers, understand their needs, provide effective solutions and exceptional services.</li><li>Meet daily and weekly goals with the support of an energetic team.</li><li>Use excellent verbal and written skills to ensure customer satisfaction.</li></ul>**Who Can Apply?People with No Experience No worries! Fresh Graduates are welcome! Comprehensive training will be provided.Required Qualification: BS of 4 years (in any field)Strong English speaking and writing abilities.Availability for night shifts is a must.Applicants must not be students or currently employed elsewhere.For experienced Individuals (Call Center): Min experience required is of 6 months in US based call center(any campaign)No education criteria**Why Join Strive BPO ?<ul><li>Earn a high salary with an attractive commission structure.</li><li>Access opportunities for internal promotions and career development.</li><li>Enjoy recognition, performance-based incentives, and a supportive culture.</li></ul>**Location3rd Floor, Above Bank Alfalah, Saidpur Road,Block E, Asghar Mall Scheme, RawalpindiHow to Apply?*Send your CV/Resume via WhatsApp to 0332-0070580Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

Call Center Agent (CSR)

lemacon

FTZ Digital Marketing Agency Bahria Town Phase 7 works with a diverse range of clients across multiple industries. We focus on delivering creative, performance-driven content that helps brands grow and stand out in competitive markets.Role Overview We&rsquo;re looking for a Content Production Specialist who can take ownership of content from idea to execution. This role is ideal for someone who is creative, organized, and comfortable working closely with a team to produce high-quality digital content, especially for video.Key Responsibilities<ul><li>Generate fresh, engaging content ideas tailored to different industries and audiences</li><li>Plan and execute content in collaboration with designers, editors, and marketing teams</li><li>Contribute actively during video shoots with concepts, direction, and creative input</li><li>Ensure content aligns with brand strategy and client goals</li><li>Stay updated with content trends, especially in social media and video formats</li><li>Manage multiple projects and deadlines efficiently</li></ul>Requirements<ul><li>Minimum 2 years of experience in content creation or production</li><li>Strong understanding of digital content, especially video and social media</li><li>Ability to think creatively and turn ideas into actionable plans</li><li>Experience working with teams in a fast-paced environment</li><li>Good communication and organizational skills</li><li>Basic understanding of content performance and audience engagement</li></ul>Nice to Have<ul><li>Experience working with multiple brands or industries</li><li>Familiarity with video production workflows</li><li>Knowledge of current trends on platforms like Instagram, TikTok, and YouTube</li></ul>What We Offer<ul><li>Opportunity to work with diverse clients across industries</li><li>Collaborative and creative work environment</li><li>Room to grow and take ownership of projects</li></ul>If you enjoy creating content that actually performs and want to be part of a team that values ideas and execution equally, we&rsquo;d like to hear from you.Job Type: Full-timeAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Are you available for on-site work at Bahria Town Phase 7.</li></ul>Experience:<ul><li>Content Production Specialist: 2 years (Preferred)</li></ul>Work Location: In person

Content Production Specialist

Pentagon Food Group

Job Description: Lead Development Officer (LDO)Job Summary: The Lead Development Officer (LDO) is responsible for identifying and generating new business leads through strategic outreach and research. This role requires strong communication skills, collaboration with business development teams, and a commitment to maintaining high call quality and customer engagement.Key Responsibilities:Develop and Generate Leads through Cold Calling<ul><li>Proactively reach out to potential clients via cold calls to introduce services and generate interest in business opportunities.</li></ul>Ensure Regional TORF Coverage <ul><li>Ensure that all high-potential core segments within the regional TORF are thoroughly covered and targeted for lead generation.</li></ul>Research and Identify Potential Business<ul><li>Conduct market research to identify new business opportunities and gather relevant information about potential clients.</li></ul>Coordinate with BDMs &amp; BDOs <ul><li>Work closely with Business Development Managers and Officers to align lead generation efforts with broader business strategies.</li></ul>Target Achievements <ul><li>Meet and exceed individual lead generation targets and contribute to overall team goals.</li></ul>Customer Responsibility <ul><li>Take ownership of assigned leads and ensure consistent follow-up and engagement to convert them into customers.</li></ul>Follow Scripts <ul><li>Adhere to approved calling scripts to maintain consistency and professionalism in client interactions.</li></ul>Team Player <ul><li>Collaborate effectively with team members, share insights, and support collective success.</li></ul>Training &amp; Development Engagement <ul><li>Participate actively in training sessions and development programs to enhance skills and performance.</li></ul>Focus on Call Quality <ul><li>Maintain high standards of call quality by following best practices and incorporating feedback from QA reviews.</li></ul>Remove Friction from Internal Processes <ul><li>Identify and report inefficiencies in internal workflows and suggest improvements to streamline operations.</li></ul>Maintain CRM Records <ul><li>Update and manage customer relationship management (CRM) systems with accurate and timely information.</li></ul>Follow-Up Strategy <ul><li>Implement structured follow-up strategies to nurture leads and move them through the sales funnel.</li></ul>Reporting and Analytics <ul><li>Generate regular reports on lead generation activities and analyze performance metrics to inform strategy.</li></ul>Qualifications:I. Language Proficiency:- Excellent verbal and written communication skills in both English and Urdu.- Ability to switch seamlessly between languages during conversations.II. Sales Experience:- Previous experience in tele sales, customer service, or a related field is preferred.- Proven track record of achieving sales targets.III. Skills and Abilities:- Strong persuasive and negotiation skills.- Ability to work independently and as part of a team.- Good organizational and time management skills.Technical Proficiency:- Proficient in using CRM software and Microsoft Office Suite.- Comfortable with using telecommunication systems and tools.Benefits:- Competitive salary with performance-based incentives.- Health and Life Insurance- Paid time off and holidays.- Opportunities for professional development and career advancement.Job Type: Full-timePay: Rs55,000.00 - Rs60,000.00 per monthWork Location: In person

Lead Development Officer

CloudRCM Solutions

Job description:We are seeking a proactive and detail-oriented Communication Specialist to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with clients in USA through effective communication, ensuring customer satisfaction, and resolving inquiries or issues promptly. A strong command of professional email communication, active listening, and problem-solving are essential for success in this role.Key Responsibilities:Serve as the primary point of contact for assigned clients, ensuring their needs and expectations are consistently met.Draft clear, professional, and empathetic email communications to respond to client inquiries and issues.Manage and monitor client correspondence through email, phone, and other communication channels.Handle client concerns and complaints with a solutions-oriented approach and escalate complex issues when necessary.Maintain up-to-date records of client interactions in the CRM system.Collaborate with internal teams (Sales, Operations, Billing, etc.) to deliver seamless service to clients.Provide timely updates and follow-ups to ensure client satisfaction.Identify opportunities to improve client experience and support retention initiatives.Assist in onboarding new clients and guiding them through initial processes.Qualifications:Proven experience in client services, customer support, or account management (1&ndash;3 years preferred).Exceptional written and verbal communication skills, with a strong focus on email etiquette and tone.Proficiency with CRM tools, email platforms, and productivity software (e.g., Outlook, Gmail, Microsoft Office, or Google Workspace).Strong problem-solving abilities with a client-first mindset.Detail-oriented and highly organized with the ability to manage multiple client accounts.Ability to stay calm under pressure and handle sensitive situations with professionalism.Bachelor&rsquo;s degree in Communications, Business, Marketing, or a related field is a plus.Preferred Skills:Experience working in healthcare/finance/technology industries.Knowledge of basic customer success metrics and reporting.Ability to work independently and in a team-oriented environment.Job Type: Full-timeWork Location: In person

Communication Specialist

Flink Freight Logistics Inc

Shift Timings:<ul><li>6:00 PM &ndash; 3:00 AM</li></ul>FlinkFreight Logistics Inc. offers a full-service approach to logistics. We will assist you in tailoring your transportation needs and help define and execute them. Our logistics solutions are developed and operated with a focus on trustworthiness and a high degree of reliability.We are actively hiring an experienced Dispatch Specialist for our operations department. If you have a strong command of data entry, load creation and accuracy in handling logistics operations as tracking and tracing, this opportunity is for you.Key Responsibilities:<ul><li>Enter loads and logistics data accurately and without errors</li><li>Maintain data quality and meet daily targets</li><li>Coordinate with the operations and CSR team</li><li>Ensure timely updates and smooth workflow</li><li>Provide excellent customer support when required</li></ul>Requirements:<ul><li>Bachelor&rsquo;s Degree will be preferred</li><li>Prior experience in Logistics CSR / Load Booking</li><li>Excellent attention to detail</li><li>Ability to work under pressure and meet deadlines</li><li>Strong communication in English &amp; typing skills</li></ul>What We Offer:<ul><li>Handsome salary package</li><li>Performance-based incentives</li><li>Long-term career growth in the logistics industry</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthLanguage:<ul><li>English (Required)</li></ul>Work Location: In person

Dispatch Specialist

Explore 65+ Customer engagement specialist in Rawalpindi this March. Find roles across top companies and apply now to boost your career.