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client success specialist Jobs in Rawalpindi

client success specialist

content & social media manager Jobs in Rawalpindi

content & social media manager

customer support and sales specialist Jobs in Rawalpindi

customer support and sales specialist

email marketing specialist

FX Voyage

Job Responsibilities<ul><li>Build and manage email/SMS flows (welcome, abandoned cart, post-purchase, win-back, etc.) in Klaviyo or similar platforms</li><li>Plan and execute campaign calendars &mdash; promos, product launches, seasonal sends &mdash; tailored to each brand's audience and tone</li><li>Drive measurable revenue from each client's email/SMS list &mdash; treating it as a sales channel, not a content checkbox</li><li>Write or brief copy that matches each brand's voice, balancing promotional and value-driven content</li><li>Segment lists strategically &mdash; not blasting everyone the same message A/B test subject lines, send times, layouts, and offers, and act on the data</li><li>Monitor deliverability, open rates, click rates, and revenue per email/flow &mdash; diagnose and fix underperformance</li><li>Coordinate with the design team for email templates/graphics and with the ads team to align messaging across channels</li></ul>Job Requirements<ul><li>2+ years hands-on experience running email marketing for e-commerce/DTC brands, ideally in Klaviyo (or Mailchimp/Omnisend with willingness to learn Klaviyo fast)</li><li>A track record you can point to: specific flows/campaigns you built and the revenue or engagement impact they had</li><li>Strong written English &mdash; you'll be writing or closely directing copy</li><li>Understanding of segmentation, deliverability basics, and how email ties into the broader customer lifecycle</li><li>Ownership mentality &mdash; you treat each client's list like it's your own business.</li><li>You don't wait to be told what to send next; you spot opportunities and act</li><li>Self-starter who can take a rough brief and run with it &mdash; we're not looking for someone who needs every detail spelled out or asks for sign-off at every step.</li></ul>Pay: Rs50,000.00 - Rs65,000.00 per monthWork Location: In person

Email Marketing Specialist

TalentPop App

<div>
 Customer Support and Sales Specialist | Remote (E-commerce Success Specialist)
 
 
 Be the Strategic Face of the Brand: Support, Retain, and Grow Revenue.
 
 
 
 TalentPop App
 
 is the strategic partner to high-growth e-commerce brands, helping them optimize every customer interaction. We are looking for a hybrid, results-driven
 
 Customer Support and Sales Specialist
 
 &mdash;a role where you own the customer experience from initial contact through retention and expansion.
 
 
 This is a vital, dual-focus position for a professional who is equally adept at
 
 solving complex problems
 
 (Support) and
 
 identifying commercial opportunities
 
 (Sales). If you are motivated by providing world-class service while actively contributing to measurable revenue growth through upselling, cross-selling, and retention, we want you on our team.
 
 
 
 IMMEDIATE ACTION REQUIRED: APPLICATION FAST-TRACK!
 
 
 
 To ensure your application is reviewed by the **Recruitment Team**, you
 
 must
 
 follow these critical steps exactly. **Applications that do not choose 'Brand Concierge' and enter the correct code WILL NOT be reviewed.**
 
 
 <ul>
 <li>
 When selecting the position during your application, please choose &ldquo;Brand Concierge&rdquo; from the list of available roles.
 </li>
 <li>
 In the application form, you&rsquo;ll be asked for an application code &ndash; please enter CSSS in that field.
 
 
 </li>
 </ul>
 Your Dual-Impact Responsibilities: Support and Sales Growth
 
 
 You will bridge the gap between service and sales, directly influencing customer loyalty and revenue expansion.
 
 
 <ul>
 <li>
 Customer Success &amp; Retention (Support Focus)
 </li>
 <li>
 Expert Problem Solving: Serve as the primary point of contact for complex customer inquiries, providing timely and accurate solutions via chat, email, and phone.
 </li>
 <li>
 Service Excellence: Maintain high customer satisfaction (CSAT) scores by troubleshooting product issues, guiding users through features, and ensuring rapid resolution.
 </li>
 <li>
 Proactive Support: Identify potential churn risks and implement proactive communication strategies to retain customers and drive long-term loyalty.
 </li>
 <li>
 Revenue Generation &amp; Expansion (Sales Focus)
 </li>
 <li>
 Opportunity Identification: Actively listen to customer needs and pain points to identify and present upsell or cross-sell opportunities for premium features, services, and expanded contracts.
 </li>
 <li>
 Negotiation &amp; Closure: Manage the end-to-end sales process for qualified expansion leads, leading product demonstrations, negotiating terms, and closing deals to hit monthly revenue targets.
 </li>
 <li>
 Product Education: Become a product expert, effectively articulating the ROI and value proposition of our solutions to help customers see the path to greater success.
 
 
 </li>
 </ul>
 What You Bring: The Service-to-Sales Skillset
 
 
 We are seeking a professional with a proven background in high-touch customer interaction and a clear sales orientation.
 
 
 <ul>
 <li>
 Hybrid Experience: 1+ years of proven, hands-on experience in a combined Customer Support, Customer Success, or Inside Sales role, ideally within a SaaS or E-commerce environment.
 </li>
 <li>
 Communication Mastery: Exceptional professional verbal and written communication skills with the ability to maintain composure under pressure and clearly articulate value.
 </li>
 <li>
 Tech Proficiency: Familiarity with CRM (e.g., HubSpot, Salesforce) and Helpdesk software (e.g., Zendesk, Intercom).
 </li>
 <li>
 Metrics Driven: Motivation to meet and exceed KPIs related to both service quality (CSAT, Resolution Time) and sales revenue (Expansion Quota).
 </li>
 <li>
 E-commerce Acumen: Understanding of e-commerce business operations, common challenges, and the importance of customer service in the digital retail ecosystem.
 
 
 </li>
 </ul>
 Our Commitment to You: Rewards and Flexibility
 
 
 We invest in specialists who are key to our customer and revenue growth.
 
 
 <ul>
 <li>
 Incentive Pay: Competitive base salary plus an aggressive commission structure and bonuses tied directly to expansion and retention revenue.
 </li>
 <li>
 Work Flexibility: 100% permanent work-from-home setup&mdash;zero commute required.
 </li>
 <li>
 Benefits: Comprehensive health coverage (HMO or monthly stipend) and generous paid time off.
 </li>
 <li>
 Growth: Clear paths for career advancement into Customer Success Management, Account Management, or Senior Sales roles.
 
 
 </li>
 </ul>
 Technical Setup Requirements (Remote)
 
 
 <ul>
 <li>
 A reliable personal computer or laptop (i5 processor or modern equivalent).
 </li>
 <li>
 A stable, high-speed, and reliable wired internet connection (minimum 25 Mbps download and upload speed) for crystal-clear video calls.
 </li>
 <li>
 A quiet, professional workspace suitable for conducting clear, uninterrupted customer interactions.
 
 
 </li>
 </ul>
 
 Ready to turn customer service into a growth engine? Apply today to become our next E-commerce Success Specialist!
 
</div>

Customer Support and Sales Specialist

Holzinn Home (North)

Location: Rawalpindi, Bahria Town Phase-7 Industry: Construction &amp; Real Estate Department: Marketing Position: Content &amp; Social Media Manager Reports to: CEO / Managing Director Employment Type: Full-timeAbout UsDesign Build Live is a leading company in Construction, Real Estate, and Interior Designing. We deliver excellent design and development with a focus on innovation and quality. We are looking for a highly skilled Content &amp; Social Media Manager who can lead our Marketing Department.Content Development<ul><li>Direct filming at construction sites, design installations, milestones, and handovers (filming handled by dedicated videographers).</li><li>Plan, edit, and produce content including reels, timelapses, stories, testimonials, and corporate videos.</li><li>Design and optimize static graphics, infographics, and illustrative content for campaigns.</li><li>Produce and edit audio content (voiceovers, jingles, podcasts, etc.).</li><li>Oversee and mentor the content team to ensure quality, timely delivery, and brand consistency.</li><li>Maintain a structured archive of briefs, raw files, and final deliverables.</li><li>Ensure all content is optimized for YouTube, Instagram, Facebook, LinkedIn, TikTok, and WhatsApp.</li></ul>Social Media Management<ul><li>Provide strategic direction for all social media platforms in line with business goals.</li><li>Direct the execution of posting schedules, campaigns, and community engagement (carried out by the social media team).</li><li>Oversee paid campaigns, ad budgets, and performance optimization.</li><li>Monitor analytics, guide reporting, and suggest improvements.</li><li>Supervise customer engagement standards, ensuring prompt and professional responses.</li><li>Lead collaboration with architects, engineers, and designers to ensure messaging accuracy.</li><li>Keep the team updated with evolving social media trends and tools.</li></ul>What We Offer<ul><li>Market competitive salary package.</li><li>Exposure to high-value real estate and construction projects.</li><li>Opportunity to work in a growing, innovative organization.</li><li>Professional and collaborative work environment.</li></ul>How to Apply Interested candidates are encouraged to apply with their updated resume via Indeed or email at hr@d-b-l.com with the subject line: Content &amp; Social Media Manager &ndash; Design Build Live.Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

Content & Social Media Manager

Your Cloud Campus

Are you a tech-savvy marketer who loves both the creative and operational sides of digital growth? We are looking for a versatile Go High Level Specialist for Automation and Integration to manage, optimize, and scale digital workflow.In this role, you will be the bridge between customer relations and public brand presence&mdash;handling everything from GoHighLevel CRM workflows to designing eye-catching content and planning social media calendars. If you thrive in a fast-paced environment and love bringing structure to creative workflows, we want to hear from you!Key Responsibilities:<ul><li>CRM Management: Maintain and optimize GoHighLevel (GHL) CRM, ensuring smooth automation, pipeline management, and workflow execution.</li><li>Content Creation &amp; Design: Develop visually striking graphics using Canva or Adobe Illustrator for various digital platforms.</li><li>Video Editing: Edit engaging short-form and long-form videos (Reels, TikToks, YouTube Shorts, etc.) using CapCut or Canva.</li><li>Content Strategy &amp; Planning: Build, map out, and execute comprehensive 2-week social media content planners aligned with marketing goals.</li><li>Social Media Management: Oversee day-to-day operations across social platforms, ensuring consistent branding, scheduling, and community engagement.</li></ul>Requirements &amp; Skills:<ul><li>Proven experience working within GoHighLevel (GHL) or a similar robust CRM ecosystem.</li><li>Strong portfolio demonstrating graphic design skills (Canva or Adobe Illustrator).</li><li>Hands-on experience editing video content (CapCut or Canva).</li><li>Solid understanding of social media algorithms, management best practices, and scheduling tools.</li><li>Exceptional organizational skills with the ability to plan and structure content timelines in advance.</li></ul>Benefits:<ul><li>Market Acceptable Salary + Bonuses</li><li>Paid professional training and skill development</li><li>Opportunity to work with US based clients</li><li>Exposure to international business operations</li><li>Supportive and collaborative work environment</li><li>Clear career growth opportunities</li></ul>Office Hours: 08:00 PM to 05:00 AM Monday to FridayOffice Location: Cloud Rexpo (Pvt.) Ltd. Plot 100A, Spring North, Bahria Town Phase 7, Rawalpindi0333 0104318Pay: Rs70,000.00 - Rs110,000.00 per monthApplication Question(s):<ul><li>Rate your expertise out of 10 in GHL Automation and Integration.</li><li>This is onsite role, and we are located in Bahria Town Phase 7, Rawalpindi, will you be comfortable to commute to our location?</li><li>This role is only available in night shift from 8PM - 5AM/Mon - Fri? Are you comfortable with it?</li><li>How much salary are you expecting for this role?</li><li>We are hiring on immediate basis, will you be able to give immediate joining in selected?</li></ul>Work Location: In person

Go High Level Specialist (Automation/Integration)

Allure SEO & BPO Services

About the Role:We are looking for a motivated and energetic Business Development Associate/Trainee to join our software sales team. The ideal candidate will be responsible for generating leads, approaching potential clients through both online and field sales activities, scheduling meetings and product demonstrations, and supporting the business development process from prospecting to client acquisition.This role is best suited for individuals who possess strong communication skills, are comfortable meeting clients in person, and are driven by performance-based earnings.Key Responsibilities:<ul><li>Sales &amp; Business Development.</li><li>Identify and approach potential clients through online and field sales activities.</li><li>Conduct door-to-door visits to businesses and organizations to introduce company products and services.</li><li>Generate qualified leads through research, networking, referrals, and outreach campaigns.</li><li>Schedule meetings, presentations, and software demonstrations with prospective clients.</li><li>Follow up on leads and maintain regular communication with prospects.</li><li>Assist in converting leads into paying customers.</li><li>Online Sales &amp; Lead Generation Utilize LinkedIn and other professional platforms to identify and connect with potential clients.</li><li>Conduct email marketing and outreach campaigns.</li><li>Build and maintain a pipeline of prospective customers.</li><li>Maintain accurate records of leads, meetings, and sales activities in CRM systems or sales trackers.</li><li>Tender &amp; Proposal Management Monitor tender portals and procurement websites for relevant opportunities.</li><li>Prepare and submit Tender Documents, Requests for Proposals (RFPs), Requests for Quotations (RFQs), and Expressions of Interest (EOIs).</li><li>Coordinate internally to gather information required for proposal submissions.</li><li>Ensure timely submission of all tender-related documentation.</li><li>Market Research Research target industries and identify organizations that may benefit from the company's software solutions.</li><li>Gather information on competitors, market trends, and customer requirements.</li><li>Maintain and update prospect databases.</li></ul>Required Qualifications:Intermediate, Bachelor's degree, or equivalent qualification. Fresh candidates are encouraged to apply. Prior experience in sales, marketing, customer service, or business development will be considered an advantage.Basic understanding of software products and technology solutions is preferred.Required Skills:<ul><li>Excellent verbal and written communication skills.</li><li>Strong interpersonal and negotiation abilities.</li><li>Confidence in meeting clients and conducting presentations.</li><li>Ability to use LinkedIn for prospecting and lead generation.</li><li>Good internet research and data collection skills.</li><li>Ability to prepare professional emails and business correspondence.</li><li>Basic proficiency in Microsoft Office (Word, Excel, PowerPoint).</li><li>Self-motivated with a results-oriented mindset.</li><li>Ability to travel locally and meet clients independently.</li><li>Additional Requirements:</li><li>Must be willing to work onsite.</li><li>Must be comfortable with field visits and client meetings.</li><li>Ability to commute regularly for meetings, demonstrations, and business development activities.</li><li>Professional appearance and conduct.</li><li>Own transport will be considered an advantage.</li></ul>Compensation &amp; Benefits:<ul><li>Attractive commission-based compensation structure.</li><li>Performance-based incentives and bonuses.</li><li>Professional training and mentorship.</li><li>Opportunity to grow into senior sales and business development roles.</li><li>Exposure to corporate sales, software demonstrations, and enterprise client acquisition.</li><li>Performance Indicators (KPIs) Number of leads generated.</li><li>Number of client meetings scheduled.</li><li>Number of software demonstrations arranged.</li><li>Proposal, Tender, RFQ, and RFP submissions completed.</li><li>Sales conversions and revenue generated. Growth of LinkedIn and online prospecting pipeline.</li></ul>Pay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

Sales Associate

Veclar Technologies

Are you good at sales and speak with a US accent? We are hiring an Inside Sales Executive to join our growing team. Your main job will be to make cold calls and close deals with clients in the US. We need someone who has at least one year of sales experience and is highly motivated to hit targets and make good money.Job Responsibilities:<ul><li>Call and email prospective customers to pitch our services.</li><li>Speak clearly with US clients using a strong US accent.</li><li>Keep track of your daily work and client details in our CRM software.</li><li>Share feedback with the marketing team to make our outreach better.</li><li>Create and present simple sales offers to potential clients.</li><li>Talk about prices and terms to close successful business deals.</li><li>Keep following up with your prospects until they buy from us.</li></ul>Job Requirements:<ul><li>Must have past experience working in a call center environment.</li><li>Minimum education must be Intermediate.</li><li>Strong English communication skills with experience handling US clients.</li><li>Ready to work night shifts: Monday to Friday from 06:00 PM to 03:00 AM PKT.</li><li>Must want a long-term position with the company.</li><li>Must live in Islamabad or Rawalpindi and be able to travel to DHA Phase 1 daily.</li><li>Want to work hard to hit targets and maximize your salary and commissions.</li></ul>Compensation &amp; Bonus Packages:<ul><li>Regular basic salary: PKR 80,000/-</li><li>Level 1 Target: Hit this and your basic salary for the month becomes PKR 150,000/- right away.</li><li>Level 2 Target: Get a 15% fixed commission paid in USD for all sales past this mark. Plus, no attendance deductions will be cut from your salary this month.</li><li>Level 3 Target: Get a 20% fixed commission paid in USD for all sales past this mark.</li></ul>Training and Probation:Every new hire goes through a compulsory 1-week paid training program. We will teach you everything about our services, presentation skills, and how to close deals. You will receive a fixed training pay of PKR 5,000/- after clearing a mock call, which is paid with your first monthly salary. After training, you need to clear the evaluation phase by closing 2-3 sales before the first month ends.IMPORTANT RULES FOR CANDIDATES:We only conduct walk-in and scheduled interviews. Do NOT apply if:<ul><li>You have not read this entire job post.</li><li>You want a remote, hybrid, or online interview.</li><li>You do not match the requirements listed above.</li></ul>Interview Hours: Monday to Friday from 07:00 PM to 09:00 PM. (Sat &amp; Sun are OFF).Note: Bring a printed copy of your resume. We will test your knowledge about this job description. No resume or no knowledge of the post means you will not be considered.Office Location: Plaza A-14, Basement of Arooj Aziz, Sector F, DHA Phase 1, RawalpindiPay: Rs80,000.00 - Rs150,000.00 per monthWork Location: In person

Inside Sales Executive (Night Shift)

RCM Centric Inc

Our office is looking for a skilled and committed Medical Billing A/R Specialist to join our team. As the Medical Billing A/R Specialist, you will be responsible for analyzing data, evaluating information, and making sound decisions. Your daily tasks will include managing billing software, appealing denied claims, following up on insurance claims, taking action, reviewing denials, reviewing rejections, and tracking late payments. To excel in this role, it is essential to have a thorough understanding of billing software and medical insurance policies.Additionally, strong written and verbal communication skills are required as communicating with clients and insurance agents will be a significant aspect of the job. This is an onsite full-time position with competitive compensation and benefits package. If you are a self-motivated individual with a passion for medical billing and a commitment to providing excellent customer service, we encourage you to apply.Responsibilities:<ul><li>Preparing and submitting billing data and medical claims to insurance companies.</li><li>Ensuring the patient&rsquo;s medical information is accurate and up to date.</li><li>Preparing bills and invoices, and documenting amounts due for medical procedures and services.</li><li>Collecting and reviewing referrals and pre-authorizations.</li><li>Monitoring and recording late payments.</li><li>Maintain the protocols and documentation of each performed task.</li><li>Following up on missed payments and resolving financial discrepancies.</li><li>Follow-Up on unpaid claims within the Standard Billing Cycle timeframe.</li><li>Communicating with Providers, Insurance Companies and assisting Patients.</li><li>Handling Account Receivables, Denial Management, and Appeal Management.</li><li>Maintaining accurate records of payments received and outstanding balances.</li><li>Working with the Billing Manager to ensure that all payments are processed.</li><li>Examining patient bills for accuracy and requesting any missing information.</li><li>Investigating and appealing denied claims.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in business, health care administration, accounting, or a relevant field.</li><li>A minimum of 2 years of experience as an A/R Specialist or similar role.</li><li>Solid understanding of billing software and electronic medical records.</li><li>Must have the ability to multitask and manage time effectively.</li><li>Excellent written and verbal communication skills.</li><li>Outstanding problem solving and organizational abilities.</li></ul>Job Rewards and Benefits:<ul><li>Paid Leaves</li><li>Saturday and Sunday Off</li><li>Leave Encashment</li><li>Tea &amp; Dinner</li><li>Inflation Bonus</li><li>Attendance Bonus</li><li>Fuel Allowance</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthExperience:<ul><li>A/R Management: 2 years (Preferred)</li><li>Medical Billing: 2 years (Preferred)</li></ul>Work Location: In person

Medical Billing A/R Specialist- NIGHT SHIFT

Explore 36+ Email marketing specialist in Rawalpindi this July. Find roles across top companies and apply now to boost your career.