customer service executive Jobs in Doha Qatar

customer service executive

customer service

customer service representative Jobs in Doha Qatar

customer service representative

female guest service associate (arabic speaker) Jobs in Doha Qatar

female guest service associate (arabic speaker)

sales associate

customer service associate

Apparel Group

<div>
 
 Job Description
 
 
 
 
 Position Objective:
 
 
 
 The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager.
 
 
 
 Key Responsibility:
 
 
 
 
 Customer Service:
 
 
 
 <ul>
 <li>
 Greet customers and assist them in selecting products that meet their needs.
 </li>
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 Convert window shoppers into buyers through proactive engagement.
 </li>
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 Promote the company's loyalty program to encourage repeat sales.
 </li>
 <li>
 Deliver top-tier customer service by following the company&rsquo;s GUEST model (Greet, Understand, Explain, Sell, Thank).
 </li>
 <li>
 Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities.
 </li>
 <li>
 Educate customers on product features, benefits, materials, and care instructions.
 
 
 </li>
 </ul>
 
 Grooming / Attitude / Knowledge:
 
 
 
 <ul>
 <li>
 Always present a well-groomed and professional appearance.
 </li>
 <li>
 Be flexible and available to work extended hours during peak sales periods.
 </li>
 <li>
 Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations.
 
 
 </li>
 </ul>
 
 Merchandising:
 
 
 
 <ul>
 <li>
 Ensure products are displayed in an attractive manner according to store layout standards.
 </li>
 <li>
 Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items.
 </li>
 <li>
 Record and maintain accurate inventory records for incoming and outgoing stock.
 </li>
 <li>
 Upsell and cross-sell products to increase sales opportunities.
 </li>
 <li>
 Maintain strong knowledge of product inventory and promotions to communicate effectively with customers.
 
 
 </li>
 </ul>
 
 Process:
 
 
 
 <ul>
 <li>
 Efficiently operate the Point of Sale (POS) system for billing and transactions.
 </li>
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 Balance the cash till at the start and end of shifts.
 </li>
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 Accurately process payments through cash, credit cards, vouchers, or automatic debits.
 </li>
 <li>
 Issue receipts, refunds, and change to customers correctly.
 </li>
 <li>
 Maintain vigilance regarding store security and ensure all loss prevention policies are followed.
 </li>
 <li>
 Replenish and re-merchandise stock on the sales floor to ensure product availability at all times.
 
 
 </li>
 </ul>
 
 Desired Qualification:
 
 
 
 The ideal Sales Associate in a retail company should have a bachelor&rsquo;s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.
</div>

Sales Associate

Rota international

Job Title: Retail Associate (Food Handler Certificate Required)Company: ROTA InternationalLocation: Doha, QatarJob Type: Full-TimeJob Description: We are seeking a professional and customer-focused Retail Associate with a valid Food Handler Certificate to join our team. The ideal candidate will assist customers, support daily store operations, and ensure proper handling of food items in accordance with safety standards.Responsibilities:<ul><li>Greet and assist customers in a friendly and professional manner</li><li>Handle food items safely and in compliance with health regulations</li><li>Maintain cleanliness and organization of the retail area</li><li>Process transactions accurately</li><li>Replenish stock and ensure product displays are neat and appealing</li><li>Support daily operations as required</li></ul>Requirements:<ul><li>Valid Food Handler Certificate (mandatory)</li><li>Previous experience in retail, customer service, or food service is an advantage</li><li>Strong communication and interpersonal skills</li><li>Presentable and professional appearance</li><li>Ability to work in a fast-paced environment</li><li>Positive attitude and willingness to assist customers</li></ul>How to Apply: Interested candidates, please submit your CV and attach your Food Handler Certificate.Job Type: Full-timePay: QAR3,500.00 - QAR4,000.00 per month

Retail Associate (Food Handler Certificate Required)

ABU ISSA HOLDING

Job Summary:The Coffee Specialist &ndash; Retail &amp; Sales Associate is the face of the brand within the store, responsible for creating an engaging customer experience through expert coffee knowledge, personalized service, and strong sales performance. The ideal candidate combines a passion for coffee with retail sales skills to educate customers, promote products, and drive business results.Key Responsibilities:Customer Engagement &amp; Sales<ul><li>Welcome customers warmly and provide exceptional service throughout their store visit.</li><li>Understand customer preferences to recommend coffee blends, machines, and accessories tailored to their needs.</li><li>Achieve and exceed individual and store sales targets through upselling and cross-selling.</li><li>Conduct coffee tastings and demonstrations to engage customers and promote product awareness.</li><li>Build and maintain long-term relationships with customers to encourage repeat business.</li></ul>Product Knowledge &amp; Expertise<ul><li>Demonstrate deep knowledge of coffee origins, flavor profiles, and brewing methods.</li><li>Stay informed on product launches, promotions, and new brewing innovations.</li><li>Educate customers on coffee preparation techniques and proper machine maintenance.</li></ul>Store Operations<ul><li>Support daily store operations, including inventory management, stock replenishment, and merchandising.</li><li>Maintain visual standards and cleanliness of the retail space.</li><li>Operate POS systems accurately for sales transactions and returns.</li><li>Adhere to company policies, safety, and hygiene standards.</li></ul>Team Collaboration<ul><li>Work collaboratively with team members to ensure smooth store operations.</li><li>Share knowledge and insights to help others improve product expertise and sales performance.</li></ul>Qualifications &amp; Skills:<ul><li>Minimum 1&ndash;2 years of experience in retail, hospitality, or customer service (coffee industry experience a plus).</li><li>Strong passion for coffee and customer engagement.</li><li>Excellent communication and interpersonal skills.</li><li>Proven ability to meet or exceed sales goals.</li><li>Basic knowledge of brewing techniques, espresso machines, and coffee products preferred.</li><li>Well-groomed, professional, and confident in interacting with diverse customers.</li></ul>Job Type: Full-timePay: QAR4,000.00 - QAR4,500.00 per monthApplication Question(s):<ul><li>What's your previous/current salary?</li><li>What's your salary expectation?</li><li>Are you having basic knowledge of brewing techniques, espresso machines, and coffee products?</li><li>What's your earliest availability to join our company?</li><li>Do you currently hold a Barista Training or Coffee Specialist certification?</li></ul>

Coffee Specialist – Retail & Sales Associate

Company: Rota International Location: Doha, QatarJob Description: Rota International is looking for a Female Guest Service Associate to join our team. The ideal candidate will be passionate about hospitality and capable of delivering an excellent guest experience in a dynamic environment.Requirements:<ul><li>Education: Minimum High School Graduate</li><li>Nationality: Arabic</li><li>Gender: Female</li><li>Age: 30 and below</li><li>Must be fluent in English</li><li>Guest service excellence is a must</li><li>Cashiering experience is an advantage</li><li>Pleasing personality and well-presented</li><li>Able to start immediately</li></ul>Key Responsibilities:<ul><li>Provide outstanding guest service at all times</li><li>Handle customer inquiries professionally and efficiently</li><li>Support daily operations with a positive attitude</li><li>Maintain a professional appearance and welcoming demeanor</li></ul>How to Apply: If you meet the above criteria and are ready to join a vibrant team, please submit your CV via Indeed.Only shortlisted candidates will be contacted.Job Types: Temporary, Contract Contract length: 6 months

Female Guest Service Associate (Arabic Speaker)

Ernest Talent

Key Responsibilities<ul><li>Greet every customer warmly upon entering the store with a friendly smile and positive demeanour.</li><li>Operate the POS system to process customer purchases accurately and efficiently, including both in-store and online orders.</li><li>Handle payments through various methods (cash, credit/debit cards, mobile payments), ensuring correct change and transaction accuracy.</li><li>Verify prices and check product availability before processing transactions for walk-in and online customers.</li><li>Manage and track online orders, ensuring they are properly processed through the POS system and reflected accurately in the inventory.</li><li>Assist customers with inquiries related to online orders, adjustments, or cancellations as required.</li><li>Ensure smooth coordination between in-store and online transactions, keeping systems always updated.</li><li>Maintain a clean, organized, and efficient POS station and cash register area.</li><li>Process returns, exchanges, and refunds in accordance with company policy.</li><li>Ensure all transactions are correctly recorded and balanced at the end of each shift.</li><li>Report any discrepancies, system issues, or irregularities to the management team promptly.</li><li>Support inventory management by monitoring stock levels and updating the system for both physical and online sales.</li><li>Deliver excellent customer service by handling inquiries, concerns, and complaints professionally.</li><li>Collaborate with colleagues to ensure smooth daily store operations and efficient order handling.</li></ul>Additional Responsibilities (During Market Season or Events)<ul><li>Participate in special market or event operations as assigned by management.</li><li>Perform cashier duties at event locations or temporary sales venues, following the provided event schedule.</li><li>Ensure the same service standards and accuracy in all transactions during events.</li><li>Assist with event setup, POS operation, and customer service at the event site.</li></ul>General Requirements<ul><li>Follow all company policies and procedures regarding cash handling, security, and POS operations.</li><li>Perform other duties as assigned by management.</li></ul>Job Type: Full-time

Cashier

City Centre Rotana Doha

<div>
 
 Job Description
 
 
 
 We are currently seeking for passionate and dynamic guest focused Food &amp; Beverage professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our colleagues.
 
 
 As a Colleague Outlet Attendant you are responsible to ensure and maintain a proper and hygienic Cafeteria for all associates and your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Receive work assignment and supplies and check all tables and back of house areas
 </li>
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 Wash sink, ban marry, tiles, kitchen equipment, furniture and floor in the Cafeteria and replenish supplies
 </li>
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 Clean and keep the buffet area and service areas neat and tidy at all times
 </li>
 <li>
 Report any maintenance work required immediately
 </li>
 <li>
 Report damaged or missing items immediately
 </li>
 <li>
 Turn in all &lsquo;Lost and Found&rsquo; articles to the Housekeeping Department before leaving off duty
 </li>
 <li>
 Greet colleagues in courteous and polite manner at all times
 </li>
 <li>
 Clean all service areas and ensure no loss or breakage while cleaning
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should have ideally a high school qualification with previous experience in a related discipline. You must have a good command of English and other language skills are of an advantage.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be helpful, courteous and with a positive attitude. You have the ability to perform with high standards of social skills, enabling you to interact and deal with other colleagues effectively. You portray a fair, friendly style and be easily approachable for associates, while possessing following additional competencies-
 
 
 Understanding the Job
 
 
 Taking Responsibility
 
 
 Recognizing Differences
 
 
 Customer Focus
 
 
 Adaptability
 
 
 Teamwork
</div>

Colleague Outlet Attendant

Vogue Hospitality

Service Crew Duties and Responsibilities <ul><li>Greet customers warmly and provide friendly, efficient service.</li><li>Take customer orders accurately and answer questions about menu items.</li><li>Handle customer complaints or concerns professionally and escalate when needed.</li><li>Ensure customer satisfaction by checking back and providing additional assistance.</li></ul>Food &amp; Beverage Preparation<ul><li>Prepare food items according to company recipes, portion sizes, and quality standards.</li><li>Assemble orders quickly and accurately.</li><li>Prepare beverages such as coffee, tea, juices, or specialty drinks (if applicable).</li><li>Follow proper food handling, sanitation, and safety procedures.</li></ul>Point of Sale (POS) Operations<ul><li>Operate cash registers, process payments, and issue receipts.</li><li>Handle cash transactions responsibly and maintain proper cash control.</li><li>Upsell or suggest additional items to increase sales.</li></ul>Store Cleanliness &amp; Maintenance<ul><li>Clean dining areas, counters, tables, and trays regularly.</li><li>Maintain cleanliness in the kitchen, food prep areas, and restrooms.</li><li>Dispose of trash and ensure proper waste management.</li><li>Refill supplies such as condiments, utensils, and napkins.</li></ul>Teamwork &amp; Coordination<ul><li>Work collaboratively with other staff members to ensure smooth operations.</li><li>Assist co-workers during busy hours or when additional help is needed.</li><li>Communicate effectively with kitchen staff for order accuracy and speed.</li></ul>Inventory &amp; Stock Management<ul><li>Restock ingredients, packaging, and other supplies as needed.</li><li>Monitor inventory levels and inform supervisors when items are running low.</li><li>Follow proper rotation methods (FIFO&mdash;First In, First Out).</li></ul>Compliance &amp; Safety<ul><li>Follow all company policies, procedures, and hygiene standards.</li><li>Adhere to food safety and sanitation guidelines.</li><li>Use equipment safely and report any malfunctions or hazards.</li></ul>Job Type: Full-timePay: From QAR1,500.00 per month

Service Crew

Explore 1502+ Customer service associate in Doha Qatar this November. Find roles across top companies and apply now to boost your career.