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associate - account management

customer service associate

International Business retainers LLC

Job SummaryWe are seeking a trustworthy and detail-oriented Customer Service Associate to manage customer inquiries, resolve issues, and maintain exceptional service standards. This role requires handling sensitive customer information with the highest level of confidentiality and compliance.Key Responsibilities<ul><li>Respond to customer queries via email, phone, and chat in a timely and professional manner.</li><li>Maintain accurate records of customer interactions in the CRM system.</li><li>Ensure strict adherence to data protection policies and confidentiality agreements.</li><li>Handle sensitive customer data responsibly, following company security protocols.</li><li>Escalate complex issues to relevant departments while safeguarding customer information.</li><li>Monitor and report any suspicious activity related to data handling.</li><li>Stay updated on data privacy regulations and company compliance standards.</li></ul>Required Skills &amp; Qualifications<ul><li>Proven experience in customer support or service roles.</li><li>Strong understanding of data privacy principles (GDPR, local regulations).</li><li>Excellent communication and problem-solving skills.</li><li>Ability to work with CRM systems and ticketing platforms.</li><li>High level of integrity and attention to detail.</li><li>Basic knowledge of IT security practices is a plus.</li></ul>Preferred Qualifications<ul><li>Experience with DLP tools or secure CRM systems.</li><li>Certification in Data Protection or Information Security (optional but desirable).</li></ul>What We Offer<ul><li>Competitive salary and benefits.</li><li>Training on data security and compliance.</li><li>Opportunity to work with advanced tools ensuring customer data protection.</li></ul>Compliance &amp; ConfidentialityThis position requires signing a Non-Disclosure Agreement (NDA) and adhering to strict data security protocols. Any breach of confidentiality will result in immediate termination and legal action.Job Types: Full-time, Permanent, Contract Contract length: 24 monthsPay: AED2,500.00 - AED3,500.00 per monthApplication Question(s):<ul><li>In case need to visit any customer office for any payment information are you ready to visit .</li></ul>Experience:<ul><li>Customer Service : 2 years (Required)</li></ul>Language:<ul><li>Hindi and English (Required)</li></ul>

Customer Service Associate

BFL Group

<div>
 
 
 Company Overview
 
 
 
 BFL Group is one of the world&rsquo;s leading off-price retailers of fashion and homeware. With headquarters based in the United Arab Emirates, we serve multiple markets across the region and Southeast Asia.
 
 
 
 
 
 Our goal is to delight customers and entice them back with the promise of exceptional pieces that excite, all at up to 80% off the original retail price for fashion designer brands. Our unique &ldquo;Treasure Hunt&rdquo; model ensures there is always something new to explore, desire, and discover within our stores. Our customers walk out with new items every time they visit any of our stores.
 
 
 
 
 
 
 Job Description
 
 
 
 
 Job Title: Sales Associate
 
 
 
 
 Department: Retail
 
 
 
 
 
 
 
 Role Purpose:
 
 
 
 The Sales Associate (for Abu Dhabi Shops) supports store operations by assisting customers, driving sales, and maintaining store standards to ensure a positive shopping experience.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Customer Engagement &amp; Sales
 
 
 <ul>
 <li>
 Greet customers and assist with product selection and inquiries.
 </li>
 <li>
 Promote products, offers, and in-store promotions.
 </li>
 <li>
 Meet or exceed individual and team sales targets.
 </li>
 </ul>
 
 
 
 
 
 Store Operations &amp; Merchandising
 
 
 <ul>
 <li>
 Maintain a clean, organized, and attractive sales floor.
 </li>
 <li>
 Restock shelves, price merchandise, and assist with inventory control.
 </li>
 <li>
 Support smooth store operations by coordinating with team members.
 </li>
 </ul>
 
 
 
 
 
 Compliance &amp; Store Standards
 
 
 <ul>
 <li>
 Follow store policies, SOPs, and health &amp; safety guidelines.
 </li>
 <li>
 Maintain professional conduct with customers and colleagues.
 </li>
 <li>
 Attend required trainings and meetings and support other duties as assigned.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Minimum 1&ndash;2 years of retail or customer service experience.
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Sales-driven mindset with customer focus.
 </li>
 <li>
 Ability to work flexible hours and adapt to a fast-paced environment.
 </li>
 </ul>
</div>

Sales Associate

Pure Home Real Estate

The sales associate plays an essential role in the smooth running of the in-store retail operation leading to company&rsquo;s growth and revenue. The position responsibility entails ensuring high levels of customer experience by displaying efficiency in all in-store functions. An ideal candidate should be hard working and customer oriented along with which must possess solid communication, interpersonal and problem-solving skills.Age Criteria: not more than 28 yearsKey responsibilities:Customer service:<ul><li>Ensure excellent customer experience by serving customer needs and processing sales.</li><li>Trial room management as per customer traffic.</li><li>To be polite and helpful when dealing with customer queries or complaints - referring them to DM/ SM/SO when necessary.</li></ul>Inventory management:<ul><li>Support in maintenance of stock through continuous management of stock levels and availability on floor through inward, outward and stock replenishment functions. Where stock room stock levels are low, must inform DM/SM/SO.</li><li>Receiving and verifying merchandise shipment quality and quantity along with unpacking and categorizing assistance.</li><li>Sorting, tagging and placing products onto racks, shelves and mannequins as per company standards.</li><li>Must ensure that merchandise is laid out as per display principles, i.e. sizes &amp; ratios are maintained.</li></ul>Till operations:<ul><li>Operates tills, accepting cash, credit cards and vouchers. Ensure that billing counters always has enough carry bags, stationery, audit rolls and wrapping paper at the till point.</li><li>Assisting in price and discount checks, exchange/return product availability.</li></ul>Floor Presentation:<ul><li>Maintenance of an excellent standard of presentation and tidiness of the sales floor and till areas.</li><li>Maintain all fixtures, fittings and merchandise so that they are tidy and neat at all times.</li></ul>Other duties:<ul><li>Undertake duties such as, assisting with layout changes - including moving, assembling fixtures and counters. Assist promotions inside and outside the Store.</li><li>Remain alert to ensure that shop lifting/internal shrinkage is minimal.</li><li>Carry out all other duties ancillary and incidental thereto as well as other duties assigned from time to time.</li></ul>Qualifications and Requirements:<ul><li>Strong communication, interpersonal and problem-solving skills.</li><li>Presentable and pleasant personality.</li><li>Must have at least passed SSC or possess equivalent qualifications.</li><li>Must be able to speak English fluently. Knowledge of one of the local languages would be advantageous.</li></ul>Job Type: Full-timePay: AED1,000.00 - AED2,000.00 per month

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Sales Associate | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE PROFILE:
 
 
 <ul>
 <li>
 Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
 </li>
 <li>
 Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
 </li>
 <li>
 Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
 </li>
 <li>
 Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
 </li>
 <li>
 Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
 </li>
 <li>
 Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
 </li>
 <li>
 Use Advanced Selling Skills in Order to Better Support the Customer&rsquo;s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
 </li>
 <li>
 Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS:
 
 
 <ul>
 <li>
 High School Certificate
 </li>
 <li>
 1-2 Years Industry Experience
 </li>
 <li>
 Good Communication Skills
 </li>
 <li>
 Excellent Customer Service
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Sales Associate - eleventy

kingdom dates

Job Description: We are looking for a friendly and experienced Female Counter Sales Associate to join our retail shop specializing in dates, chocolates, or similar products. The ideal candidate will provide excellent customer service and assist customers with product selection and purchases.Responsibilities:<ul><li>Greet and assist customers at the counter</li><li>Sell dates, chocolates, and related products</li><li>Explain product details, varieties, and prices</li><li>Handle cash and card transactions accurately</li><li>Maintain cleanliness and attractive display of products</li><li>Support daily shop operations</li></ul>Requirements:<ul><li>1 to 2 years of experience in selling dates, chocolates, or similar food products</li><li>Good communication and customer service skills</li><li>Ability to work in a retail environment</li><li>Must have her own Visa with (NOC).</li></ul>Language Skills:<ul><li>Fluent in English</li></ul>Job Type: Full-timePay: AED2,500.00 - AED2,700.00 per monthAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Do you have your Own Visa With NOC?</li></ul>

Counter Sales Staff

TALENTMATE

<div>
 
 Job Description
 
 
 
 The sales associate plays an essential role in the smooth running of the in-store retail operation leading to company&rsquo;s growth and revenue. The position responsibility entails ensuring high levels of customer experience by displaying efficiency in all in-store functions. An ideal candidate should be hard working and customer oriented along with which must possess solid communication, interpersonal and problem-solving skills.
 
 
 
 Key Responsibilities
 
 
 
 Customer service:
 
 
 Ensure excellent customer experience by serving customer needs and processing sales.
 
 
 Trial room management as per customer traffic.
 
 
 To be polite and helpful when dealing with customer queries or complaints - referring them to DM/ SM/SO when necessary.
 
 
 
 Inventory Management
 
 
 
 Support in maintenance of stock through continuous management of stock levels and availability on floor through inward, outward and stock replenishment functions. Where stock room stock levels are low, must inform DM/SM/SO.
 
 
 Receiving and verifying merchandise shipment quality and quantity along with unpacking and categorizing assistance.
 
 
 Sorting, tagging and placing products onto racks, shelves and mannequins as per company standards.
 
 
 Must ensure that merchandise is laid out as per display principles, i.e. sizes &amp; ratios are maintained.
 
 
 
 Till Operations
 
 
 
 Operates tills, accepting cash, credit cards and vouchers. Ensure that billing counters always has enough carry bags, stationery, audit rolls and wrapping paper at the till point.
 
 
 Assisting in price and discount checks, exchange/return product availability.
 
 
 
 Floor Presentation
 
 
 
 Maintenance of an excellent standard of presentation and tidiness of the sales floor and till areas.
 
 
 Maintain all fixtures, fittings and merchandise so that they are tidy and neat at all times.
 
 
 
 Other Duties
 
 
 
 Undertake duties such as, assisting with layout changes - including moving, assembling fixtures and counters. Assist promotions inside and outside the Store.
 
 
 Remain alert to ensure that shop lifting/internal shrinkage is minimal.
 
 
 Carry out all other duties ancillary and incidental thereto as well as other duties assigned from time to time.
 
 
 
 Qualifications And Requirements
 
 
 
 Strong communication, interpersonal and problem-solving skills.
 
 
 Presentable and pleasant personality.
 
 
 Must have at least passed SSC or possess equivalent qualifications.
 
 
 Must be able to speak English fluently. Knowledge of one of the local languages would be advantageous.
 
 
 Job Details
 
 
 Role Level: Entry-Level Work Type: Full-Time Country: United Arab Emirates City: Abu Dhabi Company Website: https://www.sundusglobal.com/ Job Function: Sales Company Industry/
 
 
 Sector: Other
 
 
 What We Offer
 
 
 <ul>
 <li>
 Health Insurance
 </li>
 <li>
 Visa
 
 
 </li>
 </ul>
 
 About The Company
 
 
 
 Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
 
 
 Report
 
 
 Disclaimer: talentmate.com is only a platform to bring jobseekers &amp; employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
</div>

First Abu Dhabi Bank (FAB)

Looking to join the bank in the UAE and one of the most prestigious in the region? We're looking for professionals who are driven, skilled, and ready to take on new challenges. Together, we can achieve our goals, making a lasting impact on both our company and the industry as a whole. Join us and leave your mark on the industry. Let's work together to achieve great things and unlock new possibilities for our employees, customers, and communities. Job DescriptionTo serve customers by providing product and service information; resolving product and service issues while maintaining immaculate quality standards. To ensure the financial and reputational integrity of the organization by providing end-to-end solutions for a better customer service experience. Possessing a strong team spirit, motivation, and a friendly environment with all customers and colleagues. Specific Job Accountability<ol><li>Provide excellent customer service by attending to incoming calls within the quality guidelines.</li><li>Handle and resolve customer complaints to customer satisfaction within the defined authority limits and escalate as per process.</li><li>Recommend potential products or services to management by collecting customer information and analyzing customer needs.</li><li>Ensure quality of inbound/outbound calls by achieving set targets in terms of service standards and customer satisfaction scores.</li><li>Contribute to the business by generating new prospects/leads and upselling for all types of FAB products.</li><li>Maintain customer records by updating customer history through service requests/complaints and notes.</li><li>Maintain confidentiality of the bank's customers and data.</li><li>Ensure the business meets its obligations under the Bank's Policies and Standards and under local laws/regulations.</li><li>Attend to special tasks assigned by team leader and managers.</li><li>Demonstrate flexibility in adhering to your planned/scheduled shifts and on-call/unplanned shifts due to the floor situation for achieving all defined service levels and abandoned rates.</li><li>Ensure self-punctuality, adherence to policies & procedures, and discipline to the Centre.</li><li>Function within the framework and boundaries of Group policies as well as overall organizational and governance frameworks.</li><li>Be authorized to take decisions as per the approved authorization matrix.</li></ol>QualificationsMinimum Qualifications: High School Minimum Experience: 0 - 2 years relevant experience in banking sector. Knowledge, Skills, and Attributes: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Documentation Skills, Listening, Phone Skills. Excellent communication skills in English & Arabic.

Customer Service Representative (Emiratized Role)

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