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customer service coordinator

Colgate-Palmolive

<div></div><div><div><div>Requisition ID <b>170477</b> - Posted <b>11/17/2025</b> - <b>Customer Service &amp; Logistics</b> - <b>Turkey</b> - <b>Turkey</b> - <b>Istanbul</b> - <b>Colgate-Palmolive</b> - <b>Travel - 25% of time</b> - <b>Hybrid</b></div></div><p></p><div><div><div><div><p><b><br>
</b></p></div></div></div></div><br>
<div></div><div><div><div><div><div><div><div>No Relocation Assistance Offered<br>
Job Number #170477 - Istanbul, Turkey, Turkey<br>
<br>
<b>Who We Are</b><br>
<br>
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!<br>
<br>
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values&mdash;Caring, Inclusive, and Courageous&mdash;we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.</div><br>
<div><b>Job Summary:</b></div><br>
<div></div>
<div>
Customer Service Coordinator is responsible for end-to-end management of order to invoice cycle while cultivating effective relationships with the commercial teams.</div><br>
<div></div>
<div><b>
Key Responsibilities</b>:</div><br>
<div></div>
<ul><li>Work closely with Logistics Operations Team to plan, analyse customer needs, to follow up on orders to ensure on time and complete delivery</li><li>Ensure the highest level of Customer Service is provided to our customers through the development and maintenance of order fulfilment standard methodologies</li></ul>
&bull; Understand the customers&rsquo; needs and developing business solutions to meet Colgate and customer requirements &bull; Accountable for the Customer Service Key Performance Indicators (KPI) and working with the CS&amp;L and Sales organizations to increase results &bull; Use Supply Chain data and analytical tools effectively including SAP<br>
<ul><li>Conduct regular business review meetings with customers to evaluate business performance and maintain close customer relationships</li></ul><br>
<div></div>
<div><b>
Required Qualifications</b>:</div><br>
<div></div>
<ul>
<li> Bachelor&rsquo;s Degree preferably in Business Administration, Engineering or related fields
 </li><li>Minimum 2 years&rsquo; experience either in Customer Service/ Logistics, Demand or Supply Planning preferably with a multinational FMCG company</li>
<li> Fluent in English and Turkish
</li><li>Ability to quickly adapt to new demands and challenges</li>
<li>Comfortable working with cross-functional team members</li>
<li>Proficient use of Google Tools &amp; Microsoft Office</li></ul><br>
<div></div>
<div><b>
Preferred:</b></div><br>
<div></div>
<ul><li>Business Intelligence Knowledge</li><li>SAP Knowledge</li></ul><br>
<div></div>
<div><b>
Perks of Role</b></div><br>
<div></div>
<div>
<div><ul><li>International Working Environment</li><li>Shuttle Services (Up to Pendik on Istanbul&rsquo;s Anatolian side and up to Bayrampa&#351;a on main roads in the European side)</li><li>Comprehensive Medical/Life insurance coverage</li><li>24/7 Employee Assistance Program</li></ul><br>
<div></div>
</div>
</div><div><b>Disclaimer - Interested candidates are requested to upload their resumes drafted in English language only.</b></div><div><br>
#LI-KS1</div><br>
<div></div>
<div><br>
<b>Our Commitment to Inclusion</b><br>
Our journey begins with our people&mdash;developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.<br>
<br>
<b>Equal Opportunity Employer</b><br>
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.<br>
<br>
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.<br>
<br>
#LI-Hybrid</div></div></div></div></div></div></div></div><p></p>

Customer Service Coordinator (170477)

<div><p>No Relocation Assistance Offered<br>
Job Number #170477 - Istanbul, Turkey, Turkey<br>
<br>
<b>Who We Are</b><br>
<br>
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!<br>
<br>
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values&mdash;Caring, Inclusive, and Courageous&mdash;we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.</p><p><b><br>
Job Summary:</b></p><p></p><p><br>
Customer Service Coordinator is responsible for end-to-end management of order to invoice cycle while cultivating effective relationships with the commercial teams.</p><p></p><p><b><br>
Key Responsibilities</b>:</p><p></p><ul><li><br>
Work closely with Logistics Operations Team to plan, analyse customer needs, to follow up on orders to ensure on time and complete delivery</li><li>Ensure the highest level of Customer Service is provided to our customers through the development and maintenance of order fulfilment standard methodologies</li></ul>
&bull; Understand the customers&rsquo; needs and developing business solutions to meet Colgate and customer requirements &bull; Accountable for the Customer Service Key Performance Indicators (KPI) and working with the CS&amp;L and Sales organizations to increase results &bull; Use Supply Chain data and analytical tools effectively including SAP<br>
<ul><li>Conduct regular business review meetings with customers to evaluate business performance and maintain close customer relationships</li></ul><p></p><p><b><br>
Required Qualifications</b>:</p><br>
<p></p><ul><li>
 Bachelor&rsquo;s Degree preferably in Business Administration, Engineering or related fields
 </li><li>Minimum 2 years&rsquo; experience either in Customer Service/ Logistics, Demand or Supply Planning preferably with a multinational FMCG company</li><li>
 Fluent in English and Turkish
</li><li>Ability to quickly adapt to new demands and challenges</li><li>
Comfortable working with cross-functional team members</li><li>
Proficient use of Google Tools &amp; Microsoft Office</li></ul><p></p><p><b><br>
Preferred:</b></p><p></p><ul><li><br>
Business Intelligence Knowledge</li><li>SAP Knowledge</li></ul><p></p><p><b><br>
Perks of Role</b></p><p></p><div><div><ul><li><br>
International Working Environment</li><li>Shuttle Services (Up to Pendik on Istanbul&rsquo;s Anatolian side and up to Bayrampa&#351;a on main roads in the European side)</li><li>Comprehensive Medical/Life insurance coverage</li><li>24/7 Employee Assistance Program</li></ul></div></div><p></p><p><b><br>
Disclaimer - Interested candidates are requested to upload their resumes drafted in English language only.</b></p><p><br>
#LI-KS1</p><p></p><p><b><br>
Our Commitment to Inclusion</b><br>
Our journey begins with our people&mdash;developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.<br>
<br>
<b>Equal Opportunity Employer</b><br>
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.<br>
<br>
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.<br>
<br>
#LI-Hybrid</p></div>

Customer Service Coordinator

Minerals Technologies Inc.

<div>
 <p>
  <strong>
   Customer Service &amp; Logistics Specialist
  </strong>
 </p>
 <p>
  <strong>
   Specialties&nbsp;
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Minerals Technologies Inc.
  </strong>
  &nbsp;(MTI) is a leading, technology-driven specialty minerals company that develops, produces, and markets a broad range of mineral and mineral-based products, related systems and services. MTI serves a wide range of consumer and industrial markets, including household and personal care, paper, foundry, steel, construction and environmental solutions around the world. MTI focuses on two major segments &ndash;&nbsp;
  <strong>
   Consumer &amp; Specialties
  </strong>
  &nbsp;and&nbsp;
  <strong>
   Engineered Solutions
  </strong>
  .&nbsp;
 </p>
 <p>
  <br/>
 </p>
 <p>
  The
  <strong>
   &nbsp;Specialty Minerals (SMI)&nbsp;
  </strong>
  segment produces and sells the synthetic mineral product precipitated calcium carbonate (PCC), mines mineral ores and processes and sells natural mineral products, primarily limestone and talc. This segment's products are used principally in the paper, building materials, paint and coatings, glass, ceramic, polymer, food, automotive and pharmaceutical industries.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <span>
   We currently have an exciting opportunity for a
  </span>
  Customer Service &amp; Logistics Specialist
  <span>
   based at our facility in Istanbul, Turkey.
  </span>
 </p>
 <p>
  Customer Service &amp; Logistics Specialist is responsible for (but not limited to) customer service for all domestic and international customers, responding to customer requests in timely and efficient manner, obtaining carrier rates, arranging freight and domestic and export operations in coordination with the Sales and Manufacturing Teams, and follows up all the domestic and international orders and shipments to ensure timely delivery and customer satisfaction.
 </p>
 <p>
  Excellent English both verbal and written skills required. Occasional coverage for other countries and regions may be required.&nbsp;
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   MAIN DUTIES AND RESPONSIBILITIES:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Management of customer service, order management, including pricing, proforma invoices, credit/collection, new customer, and location set up for both local and abroad customers.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Daily management of logistics, warehousing, and shipments for both local and abroad customers.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Inventory control &ndash; insuring safety stock and kanban system are in place for abroad customers.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Oversight of dispatching of product from site, invoicing and completion of all shipping documentation for local customers.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Manage and maintain carrier and distributor contracts in company contract management system.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Responsible for sales, inventory, customer complaint reporting and Voice of the Customer (VOC) surveys.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Demand Planning including organization of sales forecast for operations plan &amp; interface with financial team.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   KPI&rsquo;s include OTIF, Invoice Accuracy, Customer Responsiveness
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Booking sales orders in Oracle for local customers
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Sending problematic orders to EMEA team (hold customer)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Raising the sales invoices, scanning of the AP invoices received to paywiz for Local customers
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Coding proper product line on the invoices.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Entering DFF columns on freight recovery report.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Preparing monthly forecast report for month end close.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Working with accounting team closely and responding queries related accounting and finance of the operation.&nbsp;
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Ensure company safety targets are met.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Duties and responsibilities may be assigned or reassigned to this job at any time.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Actively participates in the implementation of sustainable improvement processes, such as 5S, Kaizen, Daily Management Control, Standard Work and Problem Solving.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   REQUIREMENTS:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.&nbsp;The requirements listed below are representative of the knowledge, skill, and /or ability required.&nbsp;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   EDUCATION and/or EXPERIENCE
  </strong>
  &nbsp;
 </p>
 <p>
  Bachelor&rsquo;s degree (B.S./B.A.) from a four-year university.
 </p>
 <p>
  Minimum 3 years of experience, performing International Customer Service and Logistics in a manufacturing environment with in depth knowledge of export documentation and compliance requirements.
 </p>
 <p>
  Experience in an ERP system integrated environment, preferably with Oracle E-Business Suite Applications.
 </p>
 <p>
  Proficiency with MS Word, Excel, Outlook and Internet a must
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   COMMUNICATION SKILLS
  </strong>
  &nbsp;
 </p>
 <p>
  Possess excellent English language verbal and written skills and effectively present communication/information when required.
 </p>
 <p>
  Must be reliable, well organized and able to work independently, with minimal supervision
 </p>
 <p>
  Strong collaborative, problem solving and interpersonal skills, very detail oriented with proven ability to prioritize
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   TRAVEL&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
  </strong>
 </p>
 <p>
  Travel may occur on an infrequent basis.
 </p>
 <p>
  <strong>
   &nbsp;
  </strong>
 </p>
 <p>
  <strong>
   PHYSICAL DEMANDS
  </strong>
  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.&nbsp;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   WORK ENVIRONMENT
  </strong>
  &nbsp;
 </p>
 <p>
  While performing the duties of this job, the employee is typically required to regularly conduct work in a controlled office environment, moving around the office as needed, sitting at a desk, using office equipment, including but not limited to a personal computer, fax machine, copier and telephone, read, write, listen, speak, and understand English, have the ability to work independently, be dependable and maintain confidential information, integrity and composure at all times.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.&nbsp;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 </p>
 <p>
  <br/>
 </p>
</div>


Customer Service & Logistics Specialist

Ormco

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Work/responsibilities regularly span multiple job families within this job group. May provide customer support, handle incoming orders, verify customer purchase order accuracy, confirm purchase order with customer, resolve discrepancies, and provide technical support. This job family is intended to accommodate 1) jobs whose accountabilities span two or more job families within the job group; 2) jobs that are not covered by a defined job family within the job group; 3) managerial roles spanning more than one family that are not broad enough in scope and impact to be assigned to the Business Unit/General Management job family within the Management job group.
 <br/>
 <br/>
 <strong>
  Job Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Job Title: Customer Support Specialist &ndash; Spark, T&uuml;rkiye
  <br/>
  <br/>
 </strong>
 <strong>
  Reports to: Country Sales Manager &ndash; Spark Turkey
  <br/>
  <br/>
 </strong>
 <strong>
  Location: Istanbul, Turkey
  <br/>
  <br/>
 </strong>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 As we launch Spark, one of Envista&rsquo;s fastest-growing orthodontic brands, in Turkey, we are looking for a Customer Support Specialist who will play a pivotal role in ensuring seamless coordination between our sales, manufacturing, logistics, and customer teams.
 <br/>
 <br/>
 This position is the key operational link between our manufacturing units, country sales team, and customers (orthodontists and dental clinics). The successful candidate will be responsible for handling all order processing, delivery coordination, invoicing, and shipment tracking, ensuring a smooth and efficient end-to-end customer experience.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Order &amp; Delivery Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage and process customer orders in SAP, ensuring accurate data entry and timely invoicing.
  </li>
  <li>
   Prepare and issue delivery notes and invoices in alignment with manufacturing schedules and customer requirements.
  </li>
  <li>
   Liaise with the manufacturing teams across different countries to confirm order status, production timelines, and shipment readiness.
  </li>
  <li>
   Coordinate with UPS and other logistics partners to arrange and track deliveries to doctors and clinics.
  </li>
  <li>
   Monitor and update customers regarding shipment progress, expected delivery dates, and any potential delays.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Customer Communication &amp; Support
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Serve as the primary contact point for Turkish doctors and clinics on all order-related and shipment inquiries.
  </li>
  <li>
   Communicate fluently in English and Turkish with both internal teams and external stakeholders.
  </li>
  <li>
   Provide proactive updates and problem-solving to ensure customer satisfaction and on-time delivery performance.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  SAP &amp; Data Administration
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Maintain and update accurate records in SAP ERP, ensuring all transactions are aligned with company policies.
  </li>
  <li>
   Generate regular reports on order status, invoicing, delivery performance, and issue resolution metrics.
  </li>
  <li>
   Support the implementation of process improvements in order handling, billing accuracy, and logistics coordination.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Cross-functional Collaboration
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Work closely with the Country Sales Manager, Digital Sales Specialists, and Clinical Support teams to align customer communication and service expectations.
  </li>
  <li>
   Collaborate with regional and global manufacturing teams to optimize order-to-delivery processes.
  </li>
  <li>
   Ensure compliance with company policies, documentation standards, and regulatory requirements for product delivery and invoicing.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications &amp; Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Supply Chain, Logistics, or a related field.
  </li>
  <li>
   2&ndash;4 years of experience in customer support, logistics coordination, or order management, ideally in a manufacturing or healthcare-related company.
  </li>
  <li>
   Fluency in English and Turkish (both written and verbal) is mandatory.
  </li>
  <li>
   Proven SAP proficiency (minimum 80%) in order processing, invoicing, and logistics modules.
  </li>
  <li>
   Strong organizational, analytical, and problem-solving skills.
  </li>
  <li>
   Excellent communication and coordination abilities with a high level of attention to detail.
  </li>
  <li>
   Ability to work under pressure and manage multiple priorities while maintaining accuracy and professionalism.
  </li>
  <li>
   This position is based out of Istanbul, T&uuml;rkiye.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience in the dental, medical device, or healthcare industry is an advantage.
  </li>
  <li>
   Familiarity with ERP and CRM systems.
  </li>
  <li>
   Knowledge of logistics documentation, customs procedures, or import/export coordination.
  </li>
  <li>
   A proactive mindset with a customer-first approach and commitment to continuous improvement.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Join Us
  <br/>
  <br/>
 </strong>
 At Envista, we are shaping the future of dental innovation. As part of the Spark launch in Turkey, you will be joining a pioneering team that combines cutting-edge orthodontic technology with a mission to deliver exceptional service and patient outcomes. This is a unique opportunity to be part of an exciting new chapter for one of our fastest-growing brands.
 <br/>
 <br/>
 <strong>
  Operating Company
  <br/>
  <br/>
 </strong>
 Ormco
 <br/>
 <br/>
 Ormco is a global leader and innovator of high-quality orthodontic products and solutions, including brackets and wires. For more than 60 years, our team has partnered with the orthodontic community to help create over 20 million smiles in more than 140 countries. We build trusted relationships. Each one is rooted in respect and understanding. We take that approach when we help orthodontists achieve their clinical and practice management objectives. We take the same approach when we help our team bring their personal best to work each day, ready to make a difference and reach their full potential.
 <br/>
 <br/>
 Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.
</div>


Customer Support Specialist – Spark Türkiye

Mondelēz International

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Are You Ready to Make It Happen at Mondel&emacr;z International?
  <br/>
  <br/>
 </strong>
 <strong>
  Join our Mission to Lead the Future of Snacking. Make It With Pride.
  <br/>
  <br/>
 </strong>
 You will implement the operational capabilities of the business and support the operational elements for the market. You will coordinate route planning, system capabilities and tools management for the sales team.
 <br/>
 <br/>
 <strong>
  How You Will Contribute
  <br/>
  <br/>
 </strong>
 You will:
 <br/>
 <br/>
 <ul>
  <li>
   Coordinate and initiate customer and employee master data changes for sales including processing of data.
  </li>
  <li>
   Support the implementation of organizational realignments for master data and administrative processes.
  </li>
  <li>
   Support the revision/development of relevant sales policies and administrative processes including the provision in suitable media.
  </li>
  <li>
   Test for system implementation and system changes working closely with sales as well as various internal departments and external service providers.
  </li>
  <li>
   Identify and implement master data simplification opportunities.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Will Bring
  <br/>
  <br/>
 </strong>
 A desire to drive your future and accelerate your career and the following experience and knowledge:
 <br/>
 <br/>
 <ul>
  <li>
   Experience in customer service, logistics or sales support
  </li>
  <li>
   Basic knowledge of sales systems and tools (including SAP and MS Excel)
  </li>
  <li>
   Solid communication and problem solving skills
  </li>
  <li>
   Ability to handle and resolve multiple queries, respond quickly and maintain composure
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  More About This Role
  <br/>
  <br/>
 </strong>
 <strong>
  What you need to know about this position:
  <br/>
  <br/>
 </strong>
 <strong>
  What extra ingredients you will bring:
  <br/>
  <br/>
 </strong>
 <strong>
  Education / Certifications:
  <br/>
  <br/>
 </strong>
 <strong>
  Job specific requirements:
  <br/>
  <br/>
 </strong>
 <strong>
  Travel requirements:
  <br/>
  <br/>
 </strong>
 <strong>
  Work schedule:
  <br/>
  <br/>
 </strong>
 <strong>
  Relocation Support Available?
  <br/>
  <br/>
 </strong>
 No Relocation support available
 <br/>
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 <strong>
  Business Unit Summary
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  <br/>
 </strong>
 We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
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 <em>
  Our people make all the difference in our succes
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 </em>
 Mondel&emacr;z International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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 <strong>
  Excited to grow your career?
  <br/>
  <br/>
 </strong>
 We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
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 <strong>
  IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER
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  Job Type
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 </strong>
 Regular
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 Sales Operations
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 Sales
</div>


RGM Senior Executive

Wärtsilä Corporation

<div></div><div><div><div><div><div><p>Field Service Operations Coordinator
</p></div></div></div></div><div><div><div><div><div>W&auml;rtsil&auml; Energy leads the transition towards a 100% renewable energy future. We help our partners to accelerate their decarbonisation journeys through our market-leading technologies and power system modelling expertise. These cover decarbonisation services, future-fuel enabled balancing power plants, hybrid solutions, energy storage and optimisation technology, including the GEMS Digital Energy Platform.</div><br>
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<div>Did you know W&auml;rtsil&auml; has delivered 79 GW of power plant capacity and more than 130 energy storage installations in 180 countries around the world?</div><br>
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<div>In this fast changing world of energy, we are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Want to join the ride?</div><div><br>
</div><div>We are looking for a <b>Field Service Operations Coordinator</b> to join our dynamic and fast-paced Field Service team for the Energy business.
</div>
<div></div><div>This role is based in our Istanbul FS office, <b>Tuzla/Turkey.</b></div>
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<div><b>Your role and responsibilities</b></div>
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<div><b>As a Field Service Operations Coordinator, you will focus on these responsibilities:</b></div>
<div></div>
<ul><li>Plans and coordinates field service operations, ensuring alignment with customer requirements and established service standards.</li>
<li>Serves as the primary liaison between field service teams, customers, and external stakeholders, fostering effective communication and shared understanding across all parties.</li>
<li>Oversees field service activities to ensure strict adherence to safety protocols, service standards, operational processes, and customer-specific policies and regulations.</li>
<li>Provides guidance and support in resolving technical and operational challenges, enabling field service personnel to deliver efficient and effective solutions.</li>
<li>Drives continuous improvement initiatives by identifying opportunities and implementing enhancements to field service processes.</li>
<li>Maintains comprehensive and accurate documentation of field service operations, including resource allocation, service timelines, and customer feedback.</li>
</ul>
<div></div><div><b>Requirements for the position</b></div>
<div></div>
<ul><li>Degree in Engineering.</li>
<li>Knowledge of SAP, CRM (purchasing, mobility, FS &amp; Sales).</li>
<li>Excellent communication skills in both Turkish and English (written and verbal).</li>
<li>Proficiency in technical communication, ensuring clarity in complex technical matters.</li>
<li>Strong administrative and organizational skills to manage workflows efficiently.</li>
<li>Solid contractual knowledge and understanding of service agreements.</li>
<li>Strong customer focus with the ability to deliver effective solutions across installation, operation, maintenance, and repair processes.</li>
<li>Proven teamwork and collaboration abilities in multicultural environments.</li>
<li>Cost awareness and effectiveness, ensuring resource optimization.</li>
<li>Familiarity with Quality , Safety &amp; Environmental standards and compliance requirements.</li>
<li>Competence in Health &amp; Safety follow-up and internal process adherence.</li>
<li>Ability to monitor and follow up on competence and skill development within internal frameworks.</li>
<li>Valid driving license.</li>
</ul>
<div></div><div>If you are passionate about field service operations and meet the qualifications, we encourage you to apply!</div>
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<div><div><b>Why you and us?</b></div>
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<div>You are valued &ndash; as your true self. At W&auml;rtsil&auml; YOU matter. We value diversity and are committed in supporting inclusive work community.</div>
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<div>Your growth is supported. We believe in continuous learning &amp; teamwork. W&auml;rtsilian community has your back when it comes to development opportunities &ndash; so you can develop beyond your potential.</div>
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<div>You get to make a difference. Innovation and sustainability are important for us. Every day, we - W&auml;rtsilians - put our hearts and minds into enabling sustainable societies through innovation in technology and services into reality.</div>
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<div><b>Contact &amp; next steps</b></div>
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<div>Does this sound like the job for you? If yes, submit your application before the deadline through our Careers portal. Applications submitted via email or through recruitment agencies will not be considered.</div>
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<div>Our recruiting tool recognizes the time zone where the job ad has been published and closes the application period according to the same time zone. We will be conducting interviews with qualified candidates throughout the process and aim to keep you informed along the way.</div><br>
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Last application date: </b><b>18/12/2025</b></div><br>
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At W&auml;rtsil&auml; we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.<br>
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Please note that according to W&auml;rtsil&auml; policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.</div></div></div></div></div></div><div></div>

Field Service Operations Coordinator

Across Project Logistics

<div>
 <p>
  Role Description
 </p>
 <p>
  Senior Logistics Coordinator will be responsible for shipment coordination, preparing freight quotations, reporting to customers, preparing shipment documents and arranging billing.
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 </p>
 <p>
  Company Description
 </p>
 <p>
  Across Project Logistics provides tailor-made logistics services for industrial goods between Europe, Turkey, Central Asia and Asia. Our Istanbul office serves as important transit hub for growing segment of deliveries from Europe to Central Asia. We are looking for motivated team members to join us in Istanbul, Turkey.
 </p>
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  Qualifications
 </p>
 <ul>
  <li>
   3+ years experience in logistics or project management
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  <li>
   Good knowledge of the logistics market in Turkey
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  <li>
   Excellent communication and customer service skills
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  <li>
   Good knowledge of import/export and transport regulations
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  <li>
   Fluency in Turkish and English languages, Russian is an advantage
  </li>
  <li>
   Minimum Bachelor's degree in Logistics, Supply Chain Management, or related field.
  </li>
  <li>
   Driving license
  </li>
 </ul>
 <p>
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 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Direct communications and contracts with shipping lines, ports, warehouses, etc.
  </li>
  <li>
   Rates calculations, requesting partners, searching new partners.
  </li>
  <li>
   Shipment coordination within carriers, drivers, customs offices
  </li>
  <li>
   Issuing transport documents and checking documentation arranged by partners.
  </li>
  <li>
   Customer coordination with external and internal clients
  </li>
  <li>
   Administrative tasks, such as billing and archiving
  </li>
 </ul>
</div>


Senior Logistics Coordinator

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