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customer care specialist, operations

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customer service - arabic

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customer service - dutch & english bilingual

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customer service - french

customer service dutch english bilingual

Concentrix

<div><h2 class="jobSectionHeader">Essential Functions/Core Responsibilities
</h2><ul><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)</li></ul>
<ul><li>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li></ul>
<ul><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li></ul>
<ul><li>Maintain basic knowledge of client products and/or services</li></ul>
<ul><li>Prepare complete and accurate work including appropriately notating accounts as required</li></ul>
<ul><li>Participate in activities designed to improve customer satisfaction and business performance</li></ul>
<ul><li>Offer additional products and/or services</li></ul>
<ul><li>Track, document and retrieve information in call tracking database</li></ul>
<ul><li>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</li></ul>
<h2 class="jobSectionHeader">Candidate Profile
</h2><ul><li>High school diploma with three to six months of relevant experience preferred</li></ul>
<ul><li>Courteous with strong customer service orientation</li></ul>
<ul><li>Strong computer navigation skills and PC Knowledge</li></ul>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Dependable with strong attention to detail</li></ul>
<ul><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li></ul>
<ul><li>Tolerance for repetitive work in a fast-paced, high production work environment</li></ul>
<ul><li>Ability to work as a team member, as well as independently</li></ul>
<ul><li>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li></ul>
<ul><li>Ability to rotate shifts, as needed</li></ul>
<ul><li>Based on location and/or program, additional experience/skills may be required</li></ul>
<ul><li>Job requirements may vary by country and will not contravene any local laws</li></ul><h2 class="jobSectionHeader">
Career Framework Role
</h2>Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.<h2 class="jobSectionHeader">
Supplemental Geographical Information
</h2>RECRUITER ENTER THE APPLICABLE LANGUAGE:
GERMANY - This job description does not apply to employees in Germany.
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION
PHILIPPINES
<ul><li>Minimum of two years of college education. No prior call center experience is required</li><li>Ability to think clearly and can explain simple issues effectively, both written and verbally</li></ul>
INDIA
<ul><li>Ability to effectively communicate, both written and verbally</li><li>Listen attentively to customer needs and concerns; demonstrate empathy</li><li>Clarify customer requirements; probe for and confirm understanding of requirements or problem</li><li>Confirm customer understanding of the solution and provide additional customer education as needed</li><li>Ability to learn including strong problem solving skills</li><li>Demonstrate strong probing and problem solving skills</li><li>Should be able to handle complex queries</li><li>Should be able to resolve customer queries independently
</li></ul><h2 class="jobSectionHeader">Disclaimer
</h2>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</div>

Customer Service - Dutch & English Bilingual

SupportYourApp

<div>Who are we?
SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world&rsquo;s leading SaaS, software, or hardware solutions?
Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let&rsquo;s see what it takes.
What You Will Do:<ul>
<li>
Deliver outstanding customer support via phone calls, chats and emails</li>
<li>Build strong and lasting customer relationships</li>
<li>Keep up with evolving tools and technology</li>
<li>Handle sensitive customer data with care and security</li>
<li>Apply the latest and greatest customer happiness practices</li>
<li>Maintain deep understanding of client solutions and meet KPI</li>
<li>Communicate with developers and cross-functional specialists</li>
</ul>
What you need to succeed in this role:<ul><li>

Excellent Dutch communication skills (at least C1 level for both spoken and written) and English at B2 level</li></ul><ul>
<li>Experience with Google Suite</li>
<li>Experience in customer support for at least 6 months</li>
<li>Tech-savvy</li>
<li>Positive, proactive and responsible attitude</li>
<li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps&ndash;download and 40 Mbps&ndash;upload)</li>
</ul>
Will be a great plus:<ul>
<li>
Experience in sales</li>
<li>Experience with CRM systems
</li></ul>Benefits:<ul>
<li>
Fixed schedule: Monday&ndash;Friday, 1 PM&ndash;9 PM, T&uuml;rkiye time</li>
<li>Opportunity to cooperate fully remotely
</li><li>Inclusive international environment</li>
<li>Compensation in USD</li>
<li>Rewards for referring friends</li>
<li>Balance between project workload and personal time, but also &ndash; internal health policy</li>
<li>Responsive leadership interested in your development and long-lasting cooperation</li>
<li>Greenhouse conditions for self-development</li>
<li>A culture built on trust, with no time-tracking requirements</li>
<li>The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</li></ul>
You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.
So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!
Over 1200+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.
Know someone perfect for the role? Refer them and get rewarded!
We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.
Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.</div>

(fluent Dutch) Customer Support Consultant (Türkiye, remotely)

NMQ Digital

<div>
 
 
 ABOUT US
 
 
 
 We are a fast-growing, close-knit, dynamic, and successful Digital Services Company that specializes in providing support to large multinational companies for SEO, Product &amp; Web Content Management, Social Media Management, Performance Marketing, E-Commerce Management, CRM &amp; E-Mail Marketing Automation, DX &amp; Development, Data Management &amp; Analytics, Project Management, Digital Consultancy, and Recruitment.
 
 
 
 
 
 As a multinational Dutch company, we have offices in Amsterdam, Istanbul, Lisbon, Kuala Lumpur, Bogota, Zurich &amp; Portland. With our exceptionally talented &amp; diverse team, and our A+ client portfolio, the world is our oyster!
 
 
 
 
 
 We are looking for a
 
 UI/UX &amp; Content Designer
 
 to design projects across websites, CRM, dashboards, and CRO initiatives.
 
 
 
 
 
 
 Please note that this is a freelancer contract role.
 
 
 
 
 
 
 
 RESPONSIBILITIES
 
 
 <ul>
 <li>
 Landing pages, dashboards, and A/B testing variants
 </li>
 <li>
 High-fidelity interactive prototypes with conversion-focused UX
 </li>
 <li>
 Data visualizations and user flow enhancements
 </li>
 <li>
 Social Media and Paid Media asset creation
 </li>
 <li>
 Ensure design quality and consistency across all projects and platforms
 </li>
 <li>
 Collaborate with content managers, strategists, and developers to implement seamless user experiences
 </li>
 <li>
 Conduct QA reviews and uphold brand guidelines
 </li>
 <li>
 Participate in client presentations and confidently explain design rationale
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATIONS
 
 
 <ul>
 <li>
 5+ years of experience in UI/UX design, preferably in an agency or fast-paced environment
 </li>
 <li>
 Mastery in tools like Figma, Adobe CC, or similar
 </li>
 <li>
 Strong understanding of data-driven design, CRO principles, and responsive design
 </li>
 <li>
 Experience with interactive dashboards (Power BI, Tableau) is a plus
 </li>
 <li>
 Excellent communication skills and a strategic mindset
 </li>
 <li>
 Ability to translate insights into creative and functional designs
 </li>
 <li>
 Fluent in English; other languages are a bonus
 </li>
 </ul>
 
 Nice to Have:
 
 <ul>
 <li>
 Motion design skills or experience working alongside motion designers
 </li>
 <li>
 Experience in e-commerce UX or SaaS interfaces
 </li>
 <li>
 Familiarity with CRM systems (e.g., HubSpot, Salesforce)
 </li>
 </ul>
 
 
 
 
 
 
 
 If you are interested in joining our team, please apply with your CV in English.
 
 
 
 
 
 
 By applying to this job advertisement, you accept that you have shared your personal data within the scope of the clarification text we have provided at www.nmqdigital.com
 
 
 
 
 
 
 NMQ Digital is proud to be an equal-opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
 
 
 
 
 
 Don't be discouraged if you feel that you don&rsquo;t fully meet every single one of the requirements for a particular role, there is always room for growth in NMQ!
 
 
 
 
 
 Should your application be successful, a member of our Talent Acquisition team will make contact with you shortly. If, however, you are not contacted regarding the position you applied for within 30 days, please consider that your application has not been successful for that role.
 
</div>

Freelance - UI/UX & Content Designer

bunq

<div>
 Our users&rsquo; trust is our most valuable asset. We&rsquo;re looking for a sharp User Review Agent to protect our users through Enhanced Due Diligence (EDD). You&rsquo;ll help defend against financial crime, ensure we stay compliant in a fast-moving regulatory landscape, and keep bunq ready for scrutiny from regulators like the DNB (Dutch National Bank) 🏦
 
 
 Ready to take on the challenge? Kick off your application by taking our assessment!
 
 
 
 Take Ownership
 
 
 
 Your mission is to keep our users compliant to bunq's policies and the law, while investigating any potential deviations 🔎 As our User Review Agent, you will:
 
 
 <ul>
 <li>
 Be our first line of defense, conducting reviews of user accounts and transactions to spot anything that looks out of place.
 </li>
 <li>
 Keep an eye on account activity, helping us protect our users from suspicious behavior.
 </li>
 <li>
 Play a vital role in helping bunq stay compliant with policies and regulations.
 </li>
 <li>
 Build trust by making our compliance process feel simple and straightforward.
 </li>
 <li>
 You bring some initial experience with financial investigations and are motivated to develop in EDD, KYC &amp; KYB.
 </li>
 <li>
 You&rsquo;re aware of EDD&rsquo;s role in preventing financial crime and want to be part of that mission.
 </li>
 <li>
 You&rsquo;re comfortable handling both personal and business accounts to ensure they meet our due-diligence standards.
 </li>
 <li>
 You&rsquo;re fluent in English, ready to connect and collaborate with an international team
 </li>
 <li>
 You care about giving our users a smooth, positive experience.
 
 
 </li>
 </ul>
 Curious to see how we make life easy? - try the bunq app, it only takes 5 minutes to sign up.
 
 
 
 Your space to perform
 
 
 
 We give you the space and the tools you need to succeed 💪🏼
 
 
 🤟 Great, international colleagues who share your mindset
 
 
 👩&zwj;💻 Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly.
 
 
 🧳 Digital Nomad program: work remotely 1 week per quarter after 1 year and 3 weeks per quarter after 2 years
 
 
 📚 We support growth with bunq Academy and &euro;1500 annual learning budget
 
 
 🚴&zwj;&female;️ A Multisport gym card for your health and wellbeing
 
 
 🚌﻿ Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices 🌳)
 
 
 💻 A MacBook so you can Get Shit Done with us
 
 
 🥦 Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options
 
 
 ⚕️ Private health insurance, just in case
 
 
 🍻 Friday drinks and other celebrations - bunq style
 
 
</div>

User Review Agent

Taboola

<div>
 
 Realize your potential by joining the leading performance-driven advertising company!
 
 
 
 As an
 
 Advertising Account Manager
 
 in
 
 Istanbul
 
 you are responsible for on-boarding, setting the strategy and managing all new enterprise advertisers, top clients from Banking, Automotive and e-commerce industries to count some! At this critical time, your goal is to ensure best in class customer service with an aim to maintain and grow the partnership with a strategic and commercial attitude.
 
 
 
 To Thrive In This Role, You'll Need
 
 
 
 <ul>
 <li>
 Fluent, Native/Bilingual or at least professional in Turkish and English level are a must have for this role
 </li>
 <li>
 3+ years experience - client-facing in the digital media space
 </li>
 <li>
 Experience in Performance Marketing, client, agency or technology side is a major plus
 </li>
 <li>
 Outstanding relationship management and customer service skills
 </li>
 <li>
 Exceptional communication skills
 </li>
 <li>
 Strong critical thinking skills
 </li>
 <li>
 Ability to effectively prioritize and manage tasks within a fast-paced environment
 </li>
 <li>
 Demonstrated ability to work and collaborate within a high-performing team against challenges quarterly revenue targets
 
 
 </li>
 </ul>
 
 How You&rsquo;ll Make An Impact
 
 
 
 As an Advertising Account Manager, you&rsquo;ll bring value by:
 
 
 <ul>
 <li>
 Understand Taboola's platform capabilities and the value proposition for each advertiser.
 </li>
 <li>
 Build rapport, provide outstanding service and grow relationships with new advertisers.
 </li>
 <li>
 Work closely with the sales team to develop strategies to best ensure advertiser success and retention.
 </li>
 <li>
 Clearly understand client objectives to intelligently identify opportunities and effectively upsell.
 </li>
 <li>
 Onboard new advertisers with attention to detail.
 </li>
 <li>
 Monitor and analyze metrics to proactively optimize and improve results.
 </li>
 <li>
 Help clients meet goals and scale on our platform, while strengthening customer trust and confidence in Taboola.
 </li>
 <li>
 Help identify and develop best practices by vertical, KPI, etc.
 </li>
 <li>
 Communicate clearly and collaborate well with cross functional teams.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Fantastic global career opportunities, competitive salary and generous benefits.
 </li>
 <li>
 The chance to be part of building something unique.
 </li>
 <li>
 Invaluable experience in the world&rsquo;s leading discovery &amp; native advertising platform
 </li>
 <li>
 The opportunity to join an international team, that&rsquo;s ambitious, revenue driven with a deep technical knowledge of digital advertising so the chance to learn from the best.
 </li>
 <li>
 A company that embraces change, has enormous potential for growth and offers a challenging yet collaborative working environment where you will always feel valued and be given every opportunity to make a name for yourself.
 </li>
 <li>
 An office culture that&rsquo;s international, social, and supportive.
 
 
 </li>
 </ul>
 
 Why Taboola?
 
 
 
 
 About
 
 
 
 If you ask Taboolars what they love about working here, they&rsquo;ll tell you that they&rsquo;ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They&rsquo;ll also share more about:
 
 
 <ul>
 <li>
 Adam Singolda, Taboola Founder and CEO says; &ldquo;You can copy anything from another business but you can&rsquo;t copy a company&rsquo;s culture.
 </li>
 <li>
 Well-being: With an office culture that&rsquo;s international, social and supportive, Taboola offers very generous benefits including 20 days holiday, excellent health insurance, some flexible working, and stock options to name just a few.
 </li>
 <li>
 Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
 </li>
 <li>
 Work with some of the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.
 
 
 </li>
 </ul>
 
 Ready to realize your potential?
 
 
 
 Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.
 
 
 Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, &amp; the Taboola Life Blog.
 
 
 
 About Taboola
 
 
 
 Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.
 
 
 Taboola works with thousands of businesses who advertise directly on Realize, Taboola&rsquo;s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola&rsquo;s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.
 
 
 
 Sounds good, how do I apply?
 
 
 
 It&rsquo;s easy, submit your CV by clicking the &ldquo;Apply&rdquo; button below.
 
 
 By submitting your application/CV, any personal information you provide will be subject to Taboola&rsquo;s Employee Data Policy (https://www.taboola.com/pdf/taboola-employee-data-policy) Please review our policy carefully before submitting any of your personal information. You may contact us at privacy@taboola.com with any questions about how we collect or use your personal information, or your applicable rights.
 
 
</div>

Advertising Account Manager

Üsküdar Amerikan Lisesi / Üsküdar American Academy

<div>
 
 &Uuml;sk&uuml;dar American Academy, founded in 1876, is one of the leading private schools in Turkey.
 
 
 We offer the Turkish national curriculum, the International Baccalaureate Diploma Programme (IBDP), and limited Advanced Placement (AP) courses. The school is highly selective and prides itself on its world-class academic outcomes.
 
 
 
 
 
 We are seeking a dedicated, enthusiastic, and inspiring
 
 "English Teacher"
 
 to join our team for the 2026-2027 academic year.
 
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 A bachelor&rsquo;s degree in English is required. An M.Ed. or Ph.D. in the subject to be taught is a plus.
 </li>
 <li>
 Valid university or government-issued teaching certification/licensure in the subject to be taught is required. (TESOL, TEFL, TESL, CELTA, or DELTA certificates are not accepted)
 </li>
 <li>
 Native-speaker (English)
 </li>
 <li>
 For education outside of T&uuml;rkiye, all documents must be apostilled in the country of origin for a Turkish Work permit to be applied for and issued.
 </li>
 <li>
 A minimum 5 years of teaching experience in the field of certification, high school level is preferred.
 </li>
 <li>
 Highly effective interpersonal and communication skills.
 </li>
 <li>
 A proven life-long learner.
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 Expertise in modern instructional methods, student-centered learning, curriculum development, differentiated instruction, and student assessment.
 </li>
 <li>
 Ability to deliver the English Department&rsquo;s curriculum in a way that fosters student growth and academic potential.
 </li>
 <li>
 Proficiency in teaching English language arts, with a focus on reading, writing, literature, and public speaking.
 </li>
 <li>
 Skilled in integrating technology, ESL/EFL strategies, and evidence-based assessments into teaching.
 </li>
 <li>
 Experience in bilingual/multicultural settings.
 </li>
 <li>
 Prior overseas teaching experience.
 </li>
 <li>
 Experience in coordinating meaningful extra/co-curricular activities.
 </li>
 <li>
 Ability to integrate EdTech, blended learning, and Assessment for Learning.
 </li>
 <li>
 Experience of teaching the IB Diploma is a plus.
 </li>
 </ul>
 
 
 
 
 
 Aligned with the recommendations of the International Task Force on Child Protection, &Uuml;sk&uuml;dar American Academy holds itself to the highest standards of effective recruiting practices with specific attention to child protection.
 
 
 
 
 Employees at UAA model the SEV Foundation&rsquo;s code of ethics and values, the &lsquo;United Nations Rights of the Child charter, and the Council of International Schools Accreditation standards on Child Protection.
 
 
 
 
 Our institution&rsquo;s primary concern is to provide education for students in a totally safe environment.
 
 
 
 
 
 
 
 The candidate, by applying to this position, acknowledges, accepts, and declares:
 
 
 
 
 
 &middot;
 
 never to have committed any crime related to child abuse.
 
 
 
 &middot;
 
 never to have been accused of or engaged in any action that would qualify as child abuse.
 
 
 
 &middot;
 
 never to have participated in such a crime and/or assisted in hiding such facts.
 
 
</div>

English Teacher

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Customer Service - Dutch & English Bilingual

Customer Service - Dutch & English Bilingual

(fluent Dutch) Customer Support Consultant (Türkiye, remotely)

Freelance - UI/UX & Content Designer

User Review Agent

Advertising Account Manager

English Teacher