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(fluent dutch) customer support consultant (türkiye, remotely) Jobs in Turkey

(fluent dutch) customer support consultant (türkiye, remotely)

customer service - english Jobs in Turkey

customer service - english

customer care specialist, operations Jobs in Turkey

customer care specialist, operations

customer service associate Jobs in Turkey

customer service associate

customer service english

Concentrix

<div><div><div><div><div><b>Location</b></div>
<div>İzmir, T&uuml;rkiye
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2><div>
Join Concentrix Today!</div><h2 class="jobSectionHeader"><b>
Description</b></h2><div>
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.</div><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>Essential Functions/Core Responsibilities</b></h2>
<ul><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)</li></ul>
<ul><li>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li></ul>
<ul><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li></ul>
<ul><li>Maintain basic knowledge of client products and/or service</li></ul>
<ul><li>Prepare complete and accurate work including appropriately notating accounts as required</li></ul>
<ul><li>Participate in activities designed to improve customer satisfaction and business performance</li></ul>
<ul><li>Offer additional products and/or services</li></ul>
<ul><li>Track, document and retrieve information in call tracking database</li></ul>
<ul><li>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</li></ul><br>
<p></p>
<h2 class="jobSectionHeader"><b>
Candidate Profile</b></h2>
<ul><li>High school diploma with three to six months of relevant experience preferred</li></ul>
<ul><li>Courteous with strong customer service orientation</li></ul>
<ul><li>Strong computer navigation skills and PC Knowledge</li></ul>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Dependable with strong attention to detail</li></ul>
<ul><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li></ul>
<ul><li>Tolerance for repetitive work in a fast-paced, high production work environment</li></ul>
<ul><li>Ability to work as a team member, as well as independently</li></ul>
<ul><li>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li></ul>
<ul><li>Ability to rotate shifts, as needed</li></ul>
<ul><li>Based on location and/or program, additional experience/skills may be required</li></ul>
<ul><li>Job requirements may vary by country and will not contravene any local laws</li></ul><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>Career Framework Role</b></h2>
<div>
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</div>
<h2 class="jobSectionHeader"><b>
Supplemental Geographical Information</b></h2>
<div>
RECRUITER ENTER THE APPLICABLE LANGUAGE:</div>
<p>
GERMANY - This job description does not apply to employees in Germany.</p>
<p>
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><br>
<p></p>
<p>
PHILIPPINES</p>
<ul><li>Minimum of two years of college education. No prior call center experience is required</li></ul>
<ul><li>Ability to think clearly and can explain simple issues effectively, both written and verbally</li></ul><br>
<p></p>
<p>
INDIA</p>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy</li></ul>
<ul><li>Clarify customer requirements; probe for and confirm understanding of requirements or problem</li></ul>
<ul><li>Confirm customer understanding of the solution and provide additional customer education as needed</li></ul>
<ul><li>Ability to learn including strong problem solving skills</li></ul>
<ul><li>Demonstrate strong probing and problem solving skills</li></ul>
<ul><li>Should be able to handle complex queries</li></ul>
<ul><li>Should be able to resolve customer queries independently</li></ul>
<h2 class="jobSectionHeader"><b>
Disclaimer</b></h2>
<div>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</div>
<p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p>
<p>
Location:</p>
<p>
İzmir</p></div></div></div><div></div>

Customer Service - English

<div><div><div><div><div><b>Location</b></div>
<div>Kagithane, T&uuml;rkiye
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2><div>
Join Concentrix Today!</div><h2 class="jobSectionHeader"><b>
Description</b></h2><div>
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.</div><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>Essential Functions/Core Responsibilities</b></h2>
<ul><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)</li></ul>
<ul><li>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li></ul>
<ul><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li></ul>
<ul><li>Maintain basic knowledge of client products and/or service</li></ul>
<ul><li>Prepare complete and accurate work including appropriately notating accounts as required</li></ul>
<ul><li>Participate in activities designed to improve customer satisfaction and business performance</li></ul>
<ul><li>Offer additional products and/or services</li></ul>
<ul><li>Track, document and retrieve information in call tracking database</li></ul>
<ul><li>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</li></ul><br>
<p></p>
<h2 class="jobSectionHeader"><b>
Candidate Profile</b></h2>
<ul><li>High school diploma with three to six months of relevant experience preferred</li></ul>
<ul><li>Courteous with strong customer service orientation</li></ul>
<ul><li>Strong computer navigation skills and PC Knowledge</li></ul>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Dependable with strong attention to detail</li></ul>
<ul><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li></ul>
<ul><li>Tolerance for repetitive work in a fast-paced, high production work environment</li></ul>
<ul><li>Ability to work as a team member, as well as independently</li></ul>
<ul><li>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li></ul>
<ul><li>Ability to rotate shifts, as needed</li></ul>
<ul><li>Based on location and/or program, additional experience/skills may be required</li></ul>
<ul><li>Job requirements may vary by country and will not contravene any local laws</li></ul><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>Career Framework Role</b></h2>
<div>
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</div>
<h2 class="jobSectionHeader"><b>
Supplemental Geographical Information</b></h2>
<div>
RECRUITER ENTER THE APPLICABLE LANGUAGE:</div>
<p>
GERMANY - This job description does not apply to employees in Germany.</p>
<p>
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><br>
<p></p>
<p>
PHILIPPINES</p>
<ul><li>Minimum of two years of college education. No prior call center experience is required</li></ul>
<ul><li>Ability to think clearly and can explain simple issues effectively, both written and verbally</li></ul><br>
<p></p>
<p>
INDIA</p>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy</li></ul>
<ul><li>Clarify customer requirements; probe for and confirm understanding of requirements or problem</li></ul>
<ul><li>Confirm customer understanding of the solution and provide additional customer education as needed</li></ul>
<ul><li>Ability to learn including strong problem solving skills</li></ul>
<ul><li>Demonstrate strong probing and problem solving skills</li></ul>
<ul><li>Should be able to handle complex queries</li></ul>
<ul><li>Should be able to resolve customer queries independently</li></ul>
<h2 class="jobSectionHeader"><b>
Disclaimer</b></h2>
<div>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</div>
<p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p>
<p>
Location:</p>
<p>
TUR - KAGITHANE1 - MERKEZ MAHALLESI AYAZMA CADDESI PAPIRUS PLZ. DIS KAPI NO:37, IC KAPI NO: 2 KAG</p></div></div></div><div></div>

<div><div><div><div><div><b>Location</b></div>
<div>İstanbul, T&uuml;rkiye
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2><div>
Join Concentrix Today!</div><h2 class="jobSectionHeader"><b>
Description</b></h2><div>
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.</div><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>Essential Functions/Core Responsibilities</b></h2>
<ul><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)</li></ul>
<ul><li>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li></ul>
<ul><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li></ul>
<ul><li>Maintain basic knowledge of client products and/or service</li></ul>
<ul><li>Prepare complete and accurate work including appropriately notating accounts as required</li></ul>
<ul><li>Participate in activities designed to improve customer satisfaction and business performance</li></ul>
<ul><li>Offer additional products and/or services</li></ul>
<ul><li>Track, document and retrieve information in call tracking database</li></ul>
<ul><li>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</li></ul><br>
<p></p>
<h2 class="jobSectionHeader"><b>
Candidate Profile</b></h2>
<ul><li>High school diploma with three to six months of relevant experience preferred</li></ul>
<ul><li>Courteous with strong customer service orientation</li></ul>
<ul><li>Strong computer navigation skills and PC Knowledge</li></ul>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Dependable with strong attention to detail</li></ul>
<ul><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li></ul>
<ul><li>Tolerance for repetitive work in a fast-paced, high production work environment</li></ul>
<ul><li>Ability to work as a team member, as well as independently</li></ul>
<ul><li>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li></ul>
<ul><li>Ability to rotate shifts, as needed</li></ul>
<ul><li>Based on location and/or program, additional experience/skills may be required</li></ul>
<ul><li>Job requirements may vary by country and will not contravene any local laws</li></ul><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>Career Framework Role</b></h2>
<div>
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</div>
<h2 class="jobSectionHeader"><b>
Supplemental Geographical Information</b></h2>
<div>
RECRUITER ENTER THE APPLICABLE LANGUAGE:</div>
<p>
GERMANY - This job description does not apply to employees in Germany.</p>
<p>
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><br>
<p></p>
<p>
PHILIPPINES</p>
<ul><li>Minimum of two years of college education. No prior call center experience is required</li></ul>
<ul><li>Ability to think clearly and can explain simple issues effectively, both written and verbally</li></ul><br>
<p></p>
<p>
INDIA</p>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy</li></ul>
<ul><li>Clarify customer requirements; probe for and confirm understanding of requirements or problem</li></ul>
<ul><li>Confirm customer understanding of the solution and provide additional customer education as needed</li></ul>
<ul><li>Ability to learn including strong problem solving skills</li></ul>
<ul><li>Demonstrate strong probing and problem solving skills</li></ul>
<ul><li>Should be able to handle complex queries</li></ul>
<ul><li>Should be able to resolve customer queries independently</li></ul>
<h2 class="jobSectionHeader"><b>
Disclaimer</b></h2>
<div>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</div>
<p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p>
<p>
Location:</p>
<p>
Istanbul</p></div></div></div><div></div>

Cargill

<div><p>Cargill&rsquo;s size and scale allows us to make a positive impact in the world. Our purpose is to nourish the world in a safe, responsible and sustainable way.</p><p>
Cargill is a family company providing food, ingredients, agricultural solutions and industrial products that are vital for living. We connect farmers with markets so they can prosper. We connect customers with ingredients so they can make meals people love. And we connect families with daily essentials &mdash; from eggs to edible oils, salt to skincare, feed to alternative fuel. Our 160,000 colleagues, operating in 70 countries, make essential products that touch billions of lives each day. Join us and reach your higher purpose at Cargill.</p><p>
This position is in Cargill&rsquo;s animal nutrition and health business, where we improve animal lives through better nutrition. Our team researches, innovates and creates solutions that deliver healthy results for our customers.</p><div><div><div><h2 class="jobSectionHeader"><b>
Job Purpose and Impact</b></h2>
</div><div><p>
The Customer Service Representative, will support a moderate scale of customer service activities for a single site team. In this role, you will contribute to optimizing and managing the supply chain cycle including processing complex orders from customers and resolving order or delivery issues, in addition to managing the customer complaints and invoicing.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Key Accountabilities</b></h2>
</div><div><ul><li>Maintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.
</li><li>Inform customers about order status, invoices, contract balances and other information needed to complete the sale.
</li><li>Execute customer service strategies.
</li><li>Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
</li><li>Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
</li><li>Other duties as assigned
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>Qualifications</b></h2>
</div><div><h3 class="jobSectionHeader"><b>Minimum Qualifications</b></h3><ul><li>
Bachelor's degree in a related field or equivalent experience</li><li>
Minimum 2 years of relevant work experience in customer service field</li><li>
Fluent in English both written and verbal</li><li>
Preferably experienced in SAP</li></ul></div></div></div><p><b>
Our Offer</b><br>
We provide a fast paced stimulating international environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the largest and most solid private companies in the world.</p><p><b><br>
Interested? Then make sure to send us your CV and cover letter in English today:</b><br>
<b>Follow us on LinkedIn: </b><b>https://www.linkedin.com/company/cargill</b></p><p>
Cargill is committed to being an inclusive employer. Click here to find out more https://careers.cargill.com/diversity/</p></div>

Customer Services Representative

<div><p>Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with life&rsquo;s essentials, we enable businesses to grow, communities to prosper, and consumers to live well.</p><p>
This position is in our Food Enterprise where we are committed to serving food manufacturers, food service customers, and retailers with a complete range of innovative ingredients and branded products. Our portfolio includes poultry, beef, egg, alternative protein, salt, oils, starches, sweeteners, cocoa and chocolate.</p><div><div><div><h2 class="jobSectionHeader"><b>
Job Purpose and Impact</b></h2>
</div><div><p>
Preferred locations: D&uuml;sseldorf-DE, Schiphol-NL, York-UK, Istanbul-TR, Sofia-BG</p><p></p><p><br>
The Customer Service Representative will administer routine customer facing order management activities. In this role, you will use your basic understanding of customer service practices and procedures to help execute well established customer service activities for basic and middle service level customers. You will contribute to an increased level of transparency, communication and responsiveness with the company's customers.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Key Accountabilities</b></h2>
</div><div><ul><li>Receive and process straightforward customer orders across multiple platforms following standard procedures.</li><li>
Receive and process low complexity change requests following defined policies and procedures.</li><li>
Explain basic information and inform customers about order status, invoices, contract balances and other information needed to complete an order.</li><li>
Process standard document requests and some ad hoc requests of higher complexity from customers and confirm final shipping and quality documentation and specifications to customer.</li><li>
Escalate undocumented issues that are not commonly defined or known to higher level staff.</li><li>
Proactively identify risks and opportunities to improve the order management processes.</li><li>
Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.</li></ul><p>
#LI-IIV
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Qualifications</b></h2>
</div><div><p>
MINIMUM QUALIFICATIONS</p><ul><li>
Bachelor&rsquo;s degree in a related field or equivalent experience</li><li>
Fluency in English &ndash; written and spoken</li></ul><p>
PREFERRED QUALIFICATIONS</p><ul><li>
Experience processing customer orders.</li><li>
Experience processing document requests.</li><li>
Experience working in a customer facing environment #LI-IIV
</li></ul></div></div></div><p><b>Our Offer</b><br>
We provide a fast paced stimulating international environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the largest and most solid private companies in the world.</p><p><b><br>
Interested? Then make sure to send us your CV and cover letter in English today:</b><br>
<b>Follow us on LinkedIn: </b><b>https://www.linkedin.com/company/cargill</b></p><p>
Cargill is committed to being an inclusive employer. Click here to find out more https://careers.cargill.com/diversity/</p></div>

Customer Service Representative (Maternity Cover/1-year temporary contract)

Daniya

We are looking for an 'Account Manager' for our global technology and system integration company operating in industrial and telecommunication projects,
<br><br>
JOB DESCRIPTION;
<br><br>
<ul>
<li>Managing key customer relationships,</li>
<li>Increase sales and revenues,</li>
<li>Strategic planning,</li>
<li>Ensure customer satisfaction,</li>
<li>Lead the relevant team,</li>
<li>Search for new customers and markets,</li>
<li>Periodic reporting to senior management,</li>
</ul>
REQUIREMENTS;
<br><br>
<ul>
<li>Bachelor's degree in Engineering ( Electric & Electronic & Telecommunication )</li>
<li>Fluent in English, (speaking, writing and reading)</li>
<li>Proficient in MS office programs,</li>
<li>Strong customer sensitivity, communication, persuasion and coordination skills,</li>
<li>Excellent time and project management skills,</li>
<li>Ability to prioritize and meet critical deadlines,</li>
<li>Problem-solving and negotiation aptitude,</li>
<li>Driving Licensed and able to drive active,</li>
<li>Preferably residing in Anatolian side,</li>
<li>5 years or more experience.</li>
</ul>
<b>Note 1 :</b> Applications from candidates who are not fluent in English will not be considered.
<br><br>
<b>Note 2 :</b> Male candidates must have completed their military service.

Account Manager

Roka Recruitment

<p>Company Overview</p><p>Roka Recruitment is a well-established company headquartered in Istanbul, providing professional customer service and business process solutions. We are committed to operational excellence, efficiency, and high-quality service delivery.</p><p>Position Summary</p><p>Roka Recruitment is hiring <b>Sales and Marketing Representatives</b> for its on-site operations in Istanbul. <b>This position is strictly open to candidates currently residing in Istanbul.</b></p><p>Key Responsibilities</p><ul><li>Manage inbound and outbound customer communications in a professional manner.</li><li>Respond to customer inquiries accurately and in a timely manner.</li><li>Ensure high levels of service quality and customer satisfaction.</li><li>Comply with company policies, procedures, and performance targets.</li><li>Contribute effectively to team objectives and continuous improvement initiatives.</li></ul><p>Qualifications and Requirements</p><ul><li>Native-level fluency in <b>English,</b> <b>Hindi / Urdu</b>, <b>Indonesian, Malay, Korean, Thai or Japanese.</b></li><li><b>Current residence in Istanbul is mandatory</b>, with a valid work and/or residence permit.</li><li>Strong verbal and written communication skills.</li><li>Customer-focused approach and attention to detail.</li><li>Previous experience in customer service or call center roles is preferred.</li></ul><p>Compensation and Benefits</p><ul><li>Competitive salary with performance-based incentives.</li><li>Professional work environment with clear performance standards.</li><li>Training and opportunities for career progression.</li></ul><p>Application Procedure</p><p>Candidates who meet the above requirements should submit:</p><ul><li>Updated CV (resume)</li><li>Contact details (email address and phone number)</li></ul><p>Only candidates who meet the stated qualifications and location requirements will be contacted.</p><p>Job Types: Full-time, Commission, New-Grad</p><p>Pay: 40,000.00TRY - 150,000.00TRY per month</p>

Sales Representative

Explore 1831+ Customer service english in Turkey this December. Find roles across top companies and apply now to boost your career.

1831 customer service english jobs IN Turkey

Customer Service - English

Customer Service - English

Customer Service - English

Customer Services Representative

Customer Service Representative (Maternity Cover/1-year temporary contract)

Account Manager

Sales Representative