sales executive Jobs in Arabic Written And Spoken Jobs In Institutional And Governmental Communication Jobs In Abu Dhabi

sales executive

customer support representative Jobs in Arabic Written And Spoken Jobs In Institutional And Governmental Communication Jobs In Abu Dhabi

customer support representative

customer management executive (female) Jobs in Arabic Written And Spoken Jobs In Institutional And Governmental Communication Jobs In Abu Dhabi

customer management executive (female)

customer service associate Jobs in Arabic Written And Spoken Jobs In Institutional And Governmental Communication Jobs In Abu Dhabi

customer service associate

customer service officer Jobs in Arabic Written And Spoken Jobs In Institutional And Governmental Communication Jobs In Abu Dhabi

customer service officer

customer service executive

HATTAN PERFUMES

We are looking for a motivated and customer-focused Customer Support Agent to join our team. The ideal candidate will communicate professionally with customers, provide timely support across written channels, and contribute to an excellent customer experience.Key Responsibilities:<ul><li>Respond to customer inquiries primarily through chat and email, and via phone when required.</li><li>Handle customer complaints and provide appropriate solutions and follow-up within agreed timelines.</li><li>Maintain accurate customer records and update information in the CRM system.</li><li>Support order processing, tracking, returns, and general service requests.</li><li>Collaborate with internal teams to resolve issues and enhance customer satisfaction.</li><li>Prepare basic reports using Excel to track customer cases and feedback.</li><li>Meet performance targets including response time, quality, and customer satisfaction.</li><li>Stay updated on product knowledge, policies, and procedures to provide accurate assistance.</li></ul>Requirements:<ul><li>Fluency in Arabic and English (written and verbal) is preferred.</li><li>1&ndash;2 years of experience working in a similar customer support or call center environment is preferred.</li><li>Strong written communication skills, particularly in email and chat interactions.</li><li>Basic skills in Excel and familiarity with CRM or support ticketing software.</li><li>Ability to remain calm and professional under pressure.</li><li>Problem-solving mindset and attention to detail.</li><li>Positive attitude with strong work ethics and reliabili</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per month

Customer Service Executive

INSPIRENTALS

Operations Executive - INSPIRENTALSINSPIRENTALS is one of the leading furnished apartment operators in the Abu Dhabi market, leveraging leading global channel platforms like Airbnb or Booking.com. INSPIRENTALS is on the mission to contribute to the dynamic growth of Abu Dhabi residential real estate rental market by leveraging its experience from other cities in Europe and the UAE and an attitude of excellence. We are here to support busy corporate professionals and freelancers, as well as other guests and tourists in their journey to discover and / or be a part of Abu Dhabi success story. On the other side of the equation, we support landlords, taking care of all the rental hassle as well as providing exceptional oversight, flexibility and enhanced investment returns.We are playing in the market niche for high-standard fully equipped and furnished apartments in Abu Dhabi, focusing on corporate short-term and mid-term guests, as well as peak season tourist focusing on Formula 1, New Year&rsquo;s Eve and other sport and cultural events. Our careful preparation of the apartments, operational excellence and unparalleled customer level of service help us in creating wonderful experiences for our busy guests. To make it happen, we also apply best practices from other markets, modern but practical designs and cutting-edge smart home solutions. Our philosophy of excellence has been acknowledged by some of our key government and semi-government partners with whom we&rsquo;ve established strong partnerships.We are professionals, landlords and investors ourselves, hence it&rsquo;s easy for us to develop long-term trust-based partnerships with landlords whose properties we manage as well as wider network of stakeholders like real estate agents, designers, direct channel referral network and corporate partners.INSPIRENTALS team is growing and we&rsquo;re looking for a well-versed A-players who want to grow with the best in the industry. We&rsquo;re looking to fill vacancies for multiple roles. One of the key hires is Operations Executive.Operations Executive is a field employee who is always very proactive, likes to create an impact and is always solution-oriented. He or she is very resourceful, immediate to answer and is not intimated by difficult guests and uncommon situations. In fact, the ideal candidate thrives in challenging situations. The role is ideal for a candidate that has strong operations experience with some customer facing exposure in a small-medium, non-highly hierarchical organization that would like to be part of a modern hospitality revolution.Job profile:<ul><li>Assure properties are 100% guest ready</li><li>Run a pre-emptive maintenance calendar and checks (e.g. AC, pest control, carpets and sofas, smart lock batteries)</li><li>Be the first point of contact in case of apartment&rsquo;s malfunction</li><li>Coordinate suppliers and external stakeholders</li><li>Oversee, assist or run regular maintenance work and emergency interventions</li><li>Report and submit claims in case of any apartment damage</li><li>Support new units onboarding (e.g. technology set-up, procurement, photo shoot preparation)</li><li>Procure items during onboarding (e.g. furniture)</li><li>Run thorough checklists and sign-off on apartments renovation and readiness handover protocols</li><li>Procure and manage stock related to ongoing operations (e.g. coffee, tissues)</li><li>Manage company mini-warehouse</li><li>Assist in stakeholders visits to the apartments (e.g. owners, real estate agents, maintenance, suppliers)</li><li>Occasionally, assist guests in person, meet and greet VIP guests, collect cash, etc.</li><li>Occasionally, roll up sleeves and secure apartment&rsquo;s timely availability</li><li>Create tools and systems supporting work efficiency (e.g. manuals, checklists, workflows)</li><li>Manage apartment information and upload to relevant folders</li><li>Support other functions to accelerate business growth</li><li>6 days working week with rare possibility for early morning/ late evening, as needed</li><li>Permanent presence in Abu Dhabi</li><li>80% on-site time (e.g. renovated/onboarded properties, live properties, suppliers, government entities) and 20% remote from own home</li></ul>Candidate requirements:<ul><li>Always on time</li><li>Trustworthy and reliable</li><li>Always professional</li><li>Very organized</li><li>Detail-oriented</li><li>Focused</li><li>Responsive</li><li>Respectful</li><li>Autonomous</li><li>Excited to learn new things and grow with the company</li><li>Loved by team members, guests and external stakeholders</li><li>Fast learner</li><li>Guest first attitude</li><li>Can-do approach</li><li>Outstanding communication skills, both in writing and oral</li><li>Familiarity with processes, manuals, checklists</li><li>Ability to manage oneself (and others)</li><li>Ability to work under pressure</li><li>Nose for value and ability to prioritize tasks</li><li>Working proficiency of standard office software</li><li>Accommodation in Abu Dhabi City</li><li>Full working proficiency in English</li><li>UAE driving license</li></ul>Nice-to-have:<ul><li>Prior holiday homes / hospitality / customer service / quality control / operations / housekeeping / handyman experience</li><li>Command of typical short-term rental / holiday home software and systems (Property Management System, Pricing Tool, etc.)</li><li>Command of typical short-term rental / holiday home channels (Online Travel Agency like Airbnb, Classifieds like Property Finder, etc.)</li><li>Woking experience with project management tools (e.g. Asana, Jira, Breezeway)</li><li>Interest in DIY, handyman&rsquo;s work and smart home technology</li><li>Own mean of transportation as traveling to site/client visits may be required on short notice</li><li>Own visa</li><li>Immediate availability to join</li><li>Command of language other than English that is wildly spoken in the UAE</li></ul>Our offer:<ul><li>Unparalleled professional growth opportunity within the same or other departments</li><li>Hand-to-hand work with founding team</li><li>Trainings and support programs</li><li>1on1 mentoring program and feedback sessions</li><li>Respectful, meritocratic, fun working environment</li><li>Start-up culture</li><li>Up to 7,000 AED / month - depending on candidate&rsquo;s experience, visa requirements and mean of transportation</li><li>Discretionary bonus depending on individual and company performance</li><li>30 days of paid leave</li><li>Medical insurance</li><li>Technical support (e.g. SIM card, phone, etc.)</li><li>Company expenses covered (e.g. fuel, parking, phone bills)</li></ul>Job Type: Full-timePay: AED4,000.00 - AED7,000.00 per monthApplication Question(s):<ul><li>In how many days are you able to start?</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Preferred)</li></ul>License/Certification:<ul><li>Driver License valid in the UAE (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>

Operations Executive

LEAD Development

Call Centre Executive for Owner Association and Property Management May 28, 2025 Call Centre Executive for Owner Association and Property Management As a Call Centre Executive for the Owner Association and Property Management, you will be responsible for providing excellent customer service to our property owners, residents, and tenants. Your primary objective will be to handle incoming calls, respond to inquiries, resolve issues, and ensure effective communication between all stakeholders. You will play a crucial role in upholding the association and property management's reputation and ensuring a positive experience for all clients. Job Responsibilities <ul><li>Manage incoming calls professionally and promptly, greeting callers courteously and maintaining a friendly and helpful tone during interactions.</li><li>Respond to inquiries and provide support to clients through various communication channels, including emails, chat, social media platforms, and other digital tools.</li><li>Effectively communicate with diverse clients, addressing their concerns and needs.</li><li>Assist owners, residents, and tenants with various inquiries related to their services, maintenance requests, account information, events, payments, amenities, lease agreements, and any other relevant topics.</li><li>Provide accurate and up-to-date information about the properties managed by the association, including rental or sales listings, amenities, and maintenance services.</li><li>Accurately record and maintain detailed records of all interactions, inquiries, and resolutions using the CRM system.</li><li>Proactively send Email and SMS communications to relevant clients for planned events, maintenance, marketing offers., etc using CRM or related software.</li><li>Listen attentively to clients' concerns, complaints, and inquiries and provide timely and appropriate solutions or escalate matters to the relevant departments for resolution.</li><li>Ensure timely follow-up on pending issues to ensure complete client satisfaction and efficient problem resolution.</li><li>Collaborate with property management teams, maintenance staff, and other departments to ensure seamless communication and service delivery.</li><li>Stay updated with the latest association's policies, services, and procedures, property information and communication techniques.</li></ul> JOB DESCRIPTION Key Performance Indicators (KPI's) <ul><li>Customer Satisfaction Score.</li><li>Call Abandonment Rate.</li></ul> Skills, Knowledge & Attributes <ul><li>Strong interpersonal skills, active listening abilities, and empathy towards clients' needs.</li><li>Ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously.</li><li>Positive attitude, patience, and a genuine desire to assist and support clients.</li><li>Flexibility to work in shifts, including evenings and weekends, based on the call center's operating hours and property management requirements.</li></ul> Education and Experience Requirements: <ul><li>Fluent in English & Arabic language, with excellent verbal and written communication skills. Additional language will be a plus.</li><li>Previous experience in a customer service or call centre role within the real estate, property management, or owner association industry is preferred.</li><li>Proficiency in using computer systems, CRM software, and other communication tools.</li><li>Bachelor's degree in any related field.</li><li>5 years relevant working experience with at least 3 years' experience as Call Centre Executive in UAE.</li></ul>The duties and responsibilities described above are not a comprehensive list and that additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands. Apply Now Full Name Contact Number Email Address Years of relevant experience Attach CV File types : .doc, .docx, and .pdf File size : up to 5 MBFile types : .doc, .docx, and .pdf File size : up to 5 MB

Call Centre Executive for Owner Association and Property Management

MEC Group

We are looking to employ an enthusiastic and customer-oriented inside Sr. sales executive to generate quality leads as well as follow up on existing clients. The inside Sr. sales executive's responsibilities include updating the CRM system on a regular basis, upselling and cross-selling to existing customers, as well as attending industry events and educational workshops as required. You should also be able to conduct research on market trends and competitors' products.To be successful as an inside sr. sales executive, you should be persuasive and committed to achieving sales goals. Ultimately, a top-performing inside sr. sales executive should be able to demonstrate strong negotiation, communication, and customer service skills at all times.Inside Sr. Sales Executive Responsibilities:<ul><li>Maintaining long-lasting relationships with existing customers through exceptional after-sales service.</li><li>Developing in-depth knowledge of product features and benefits.</li><li>Utilizing virtual meetings to build relationships with new customers.</li><li>Processing customers' purchase orders and liaising with the logistics department to ensure the timely delivery of ordered products.</li><li>Advising customers on suitable product selection based on their needs and specifications.</li><li>Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.</li><li>Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls.</li><li>Setting up face-to-face meetings between potential customers and Outside Sales Representatives.</li></ul>Inside Sr. Sales Executive Requirements:.<ul><li>Bachelor's degree in business administration or management, marketing, or related field is preferred.</li><li>Proficiency in all microsoft office applications and customer relationship management (CRM) software.</li><li>Proven sales experience.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent negotiation and consultative sales skills.</li><li>Effective communication skills.</li><li>Exceptional customer service skills.</li></ul>Job Type: Full-timePay: AED8,000.00 - AED10,000.00 per month

Sr. Sales Executive-Arabic Speaking

World Prime Services Company Limited

Job Location - Abu DhabiLanguage Requirement - Arabic is MandatoryCandidate Location - Candidates must be based locally.Role DescriptionThe Operation Executive will be responsible for managing day to day cargo operations, coordinating freighter and flights, ensuring customer service excellence, and enhancing overall customer experience in cargo operations.Responsibilities &amp; Requirements&middot; Ensure compliance in line with SLAs and SOPs.&middot; Ensure coordination for all Freighter and Flight&middot; Communicating with executives and upper management regularly&middot; Collaborate with executives and creating operational policies and procedures&middot; Overlooking the daily operational functions&middot; Suggesting improvements needed in different operations&middot; Maintaining a healthy relationship with GHA and other stakeholders&middot; Making sure the compliance with laws and regulationsQualifications and Skills:<ul><li>Proven experience in a Operation Executive role, preferably within the cargo, logistics, or aviation sector.</li><li>Strong communication and interpersonal skills.</li><li>Ability to multitask and work effectively under pressure.</li><li>Proficiency in reservation and cargo management systems.</li><li>Attention to detail and a commitment to timely service delivery.</li><li>Team player with a customer-first mindset.</li></ul>Job Type: Full-time

Providential Properties Management (Award Winning Real Estate in Abu Dhabi)

We are hiring: Call Center Executive - Abu DhabiProvidential Properties Management is a leading real estate company in Abu Dhabi, specializing in property sales, leasing, and investment opportunities. We are committed to delivering exceptional customer service and building long-term relationships with our clients. We are looking for a motivated and customer-focused Call Center Executive to join our team.Key Responsibilities:<ul><li>Handle inbound and outbound calls professionally and efficiently.</li><li>Provide accurate information about company projects, properties, and services.</li><li>Generate and qualify leads through calls and inquiries.</li><li>Maintain records of customer interactions in the CRM system.</li><li>Follow up on leads and schedule appointments for the sales team.</li><li>Resolve client inquiries, complaints, or direct them to the right department.</li><li>Ensure high levels of customer satisfaction through excellent communication.</li></ul>Job Requirements:<ul><li>Previous experience in a call center or customer service role (real estate experience is a plus).</li><li>Strong communication skills in English (Arabic or other languages are an advantage).</li><li>Excellent telephone etiquette and interpersonal skills.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Familiarity with CRM systems is preferred.</li><li>Positive attitude, team spirit, and customer-first mindset.</li><li>UAE experience is a must.</li></ul>Salary Structure:Up to 4000 AED Send your cv to the following email:hr@providentialproperties.aeLocation: Al Ghaith Holding Tower, Life Pharmacy Building, 1st floor, Airport Road- Abu Dhabi.Job Type: Full-timePay: Up to AED4,000.00 per monthApplication Question(s):<ul><li>Are you available to join immediately?</li></ul>

Real Estate Call Center Executive

Cipher7

<div>
 
 
 Job Title:
 
 Service Director
 
 
 
 Employment Type:
 
 Full time, Permanent
 
 
 
 Remuneration/ Salary:
 
 Open upto USD $145,000 Per annum + Benefits
 
 
 
 Job Function:
 
 Executive Management
 
 
 
 Industry Focus:
 
 PowerGen, Energy, Construction
 
 
 
 Department:
 
 Service Department
 
 
 Experience: 15+ Years (Leadeship)
 
 
 
 
 
 
 Job Purpose
 
 
 
 The Service Director is a senior
 
 P&amp;L Owner
 
 responsible for the strategic direction and operational profitability of the Service Division. This is an executive-level role focused on the business of service. The incumbent will manage large-scale workshop facilities, drive commercial growth through high-value service contracts, and ensure the highest standards of manufacturer compliance (
 
 MTU/Rolls-Royce
 
 ) and customer loyalty.
 
 
 
 
 
 
 Core Executive Responsibilities
 
 
 <ul>
 <li>
 
 P&amp;L Stewardship:
 
 Full accountability for the Service Department&rsquo;s bottom line. Drive revenue through labor sales and aftermarket solutions while maintaining strict margin protection.
 </li>
 <li>
 
 Operational Excellence:
 
 Orchestrate the high-level planning of facilities, bays, and capital equipment to ensure maximum throughput and asset utilization.
 </li>
 <li>
 
 Market Expansion:
 
 Monitor energy and construction market trends to identify new revenue streams, benchmarking the service portfolio against global competitors.
 </li>
 <li>
 
 Process Governance:
 
 Implement and monitor rigorous processes and manufacturer standards (MTU/Power Systems) to ensure "best-in-class" operational flow.
 </li>
 <li>
 
 Leadership &amp; Talent Engineering:
 
 Build a high-performance culture by coaching a multi-tiered management team, ensuring technical training costs translate into measurable productivity.
 </li>
 <li>
 
 Customer Loyalty Strategy:
 
 Act as the final escalation point for key accounts; utilize NPS data and market intelligence to refine the service delivery model.
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators (The Scorecard)
 
 
 <ul>
 <li>
 
 Financial:
 
 Gross Profit (Labor/Sublet), Cost Control, and Outstanding Payment Recovery.
 </li>
 <li>
 
 Efficiency:
 
 Labor Recovery Rate, Productivity vs. Utilization, and Idle Hour Ratios.
 </li>
 <li>
 
 Workflow:
 
 Open-to-Closed WIP (Work in Progress) Ratio and Engine Throughput.
 </li>
 <li>
 
 Growth:
 
 Net Promoter Score (NPS) and Total Labor Hours Sold.
 </li>
 </ul>
 
 
 
 
 
 Requirements: Knowledge, Skills &amp; Experience
 
 
 <ul>
 <li>
 
 Industry Pedigree:
 
 Minimum
 
 15 years of experience
 
 in senior managerial roles within
 
 Power Generation, Energy, or Heavy Construction
 
 .
 </li>
 <li>
 
 Engine Knowledge:
 
 Extensive experience managing service operations for
 
 MTU, Rolls-Royce Power Systems
 
 , or similar high-speed engine brands.
 </li>
 <li>
 
 Management Profile:
 
 A "Hardcore Manager"&mdash;expert in business administration, service sales, and organizational behavior. (Note: This is a business leadership role, not a hands-on technical role).
 </li>
 <li>
 
 P&amp;L Mastery:
 
 Proven track record of delivering high-yield service revenues and managing complex operational budgets.
 </li>
 </ul>
 
 
 
 
 
 Education &amp; Language
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s Degree in Mechanical/Electrical Engineering or a related Business/Management field.
 </li>
 <li>
 
 English:
 
 Fluent (Required). Arabic is an advantage.
 </li>
 </ul>
 
 
</div>

Director of Services

Explore 1176+ Customer service executive in Arabic Written And Spoken Jobs In Institutional And Governmental Communication Jobs In Abu Dhabi this December. Find roles across top companies and apply now to boost your career.

1176 customer service executive jobs IN Arabic Written And Spoken Jobs In Institutional And Governmental Communication Jobs In Abu Dhabi

Customer Service Executive

Operations Executive

Call Centre Executive for Owner Association and Property Management

Sr. Sales Executive-Arabic Speaking

Operations Executive

Real Estate Call Center Executive

Director of Services