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customer service executive

Automaxtools Trading LLC

Job Title: Customer Service Executive (Female)Industry: Automotive Department: Customer Support / Service Reporting To: Service Manager / Customer Service Manager Location: Sharjah Employment Type: Full-TimeJob Summary:We are looking for a dynamic and customer-focused Customer Service Executive to join our automotive team. The candidate will be responsible for handling customer inquiries, service coordination, complaint resolution, and ensuring a seamless service experience for customers.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls related to equipment and tools installation, repairs, and general inquiries</li><li>Coordinate with the service department for appointment scheduling and job status updates</li><li>Follow up with customers regarding service reminders, feedback, and satisfaction levels</li><li>Manage customer complaints and ensure timely resolution</li><li>Maintain accurate customer records in ERP systems</li><li>Generate service estimates and explain service details to customers</li><li>Promote service packages, annual maintenance contracts, and value-added services</li><li>Ensure high customer satisfaction and retention</li></ul>Required Qualifications:<ul><li>Bachelor&rsquo;s degree in any discipline (computer application or engineering preferred)</li><li>1&ndash;3 years of experience in customer service (Automotive industry preferred)</li><li>Strong communication and interpersonal skills</li><li>Basic knowledge of automotive services and terminology</li><li>Proficiency in MS Office and ERP software</li><li>Ability to handle customer complaints professionally</li></ul>Key Skills:<ul><li>Excellent verbal and written communication</li><li>Customer-oriented mindset</li><li>Problem-solving ability</li><li>Multitasking and time management</li><li>Team coordination</li></ul>Salary: As per industry standardsJob Types: Full-time, Permanent

Customer Service Executive

MILLENNIUM FASHIONS INDUSTRIES LTD

Job description:Job Title: Customer Service Executive Location: Sharjah Airport Freezone Company: MosquitoNet.aeAbout Us: MosquitoNet.ae is a leading provider of premium mosquito nets and home protection solutions in the UAE. We are dedicated to delivering quality products and exceptional customer service to ensure a safe and comfortable environment for our clients.Job Description: We are seeking a motivated and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for providing excellent support to our customers, handling inquiries, resolving complaints, and ensuring a smooth purchasing experience.Key Responsibilities:<ul><li>Respond promptly and professionally to customer inquiries via phone, email, and chat.</li><li>Assist customers with product information, orders, and delivery tracking.</li><li>Resolve customer complaints and issues in a timely and effective manner.</li><li>Maintain accurate customer records and update the CRM system.</li><li>Collaborate with the sales and logistics teams to ensure seamless customer service.</li><li>Provide feedback to management on customer trends and recurring issues.</li></ul>Requirements:<ul><li>Previous experience in customer service, retail, or sales support is preferred.</li><li>Excellent communication skills in English (Arabic is a plus).</li><li>Strong problem-solving and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li><li>Proficient in MS Office and CRM software.</li><li>Positive attitude, patience, and a customer-first mindset.</li></ul>What We Offer:<ul><li>Competitive salary and performance incentives.</li><li>Friendly and supportive work environment.</li><li>Opportunities for professional growth and development.</li></ul>Job Type: Full-timePay: Up to AED4,000.00 per monthAbility to commute/relocate:<ul><li>Sharjah: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Willingness to travel:<ul><li>50% (Preferred)</li></ul>

Customer Service Representative

Mars Trading LLC SP

Job Description: Sales Executive (B2C)Position: Sales Executive Department: Sales Location: Sharjah, UAE Company: Mars Trading LLC Reports To: Sales ManagerJob Summary: Mars Trading LLC is looking for a motivated and target-driven Sales Executive (B2C) to join our team. In this role, you will be responsible for direct sales to individual customers (B2C), focusing on a wide range of building materials such as Steel, plywood, whitewood, hardware, electrical supplies, sanitary products, cement, and more. You will develop relationships with Civil, MEP, Interior Contractors, Fabricators, Realestate Developers etc, guiding them in selecting the right products for their needs. Your goal will be to meet or exceed sales targets while delivering excellent customer service and ensuring product availability.Key Responsibilities:<ul><li>B2C Sales Development:</li><li>Identify and target individual customers, homeowners, contractors, and end-users in need of building materials.</li><li>Promote and sell a wide range of building materials, including plywood, whitewood, hardware, electrical supplies, sanitary products, cement, and other related products.</li><li>Build and nurture strong relationships with customers through regular follow-ups, providing personalized service and product recommendations.</li><li>Product Knowledge &amp; Customer Assistance:</li><li>Stay well-informed about the company&rsquo;s entire product range to effectively assist customers in selecting appropriate building materials.</li><li>Provide expert guidance to customers, understanding their needs and offering the best products to meet those needs.</li><li>Advise customers on product specifications, features, and benefits to ensure they make informed purchasing decisions.</li><li>Sales Target Achievement:</li><li>Achieve monthly, quarterly, and annual sales targets by proactively engaging with new and existing customers.</li><li>Upsell and cross-sell related products, providing customers with a comprehensive solution to their needs.</li><li>Handle price negotiations and offer promotions when applicable, ensuring competitive pricing while maintaining profitability.</li><li>Customer Relationship Management:</li><li>Develop strong, ongoing relationships with customers by providing exceptional service and after-sales support.</li><li>Address customer inquiries, concerns, and complaints in a timely and professional manner.</li><li>Ensure customer satisfaction and encourage repeat business through effective communication and follow-up.</li><li>Market Research and Lead Generation:</li><li>Identify potential customers through market research, networking, and attending relevant industry events.</li><li>Expand customer base by generating new leads and converting them into sales opportunities.</li><li>Track competitor activities and market trends to better position our products and offerings.</li><li>Sales Reporting:</li><li>Maintain accurate records of all sales activities, including customer interactions, quotes, and orders.</li><li>Report on sales performance, key metrics, and customer feedback to the Sales Manager.</li><li>Prepare and submit sales forecasts and reports regularly to ensure alignment with company goals.</li><li>Collaboration with Internal Teams:</li><li>Work closely with the procurement and logistics teams to ensure timely availability of products for customers.</li><li>Coordinate with the finance department to handle payment follow-up and ensure smooth transactions.</li><li>Provide feedback to management on customer preferences, market trends, and opportunities for product improvement.</li></ul>Qualifications:<ul><li>High school diploma or equivalent (Bachelor&rsquo;s degree in Business or related field is a plus).</li><li>Experience: 1-3 years of experience in B2C sales, preferably in building materials or related industries.</li><li>Knowledge of building materials such as plywood, whitewood, hardware, electrical supplies, sanitary products, and cement.</li><li>Strong interpersonal skills with the ability to build rapport with customers.</li><li>Proficiency in English and Hindi (both written and verbal).</li><li>Strong negotiation, communication, and problem-solving skills.</li><li>Ability to work independently and meet sales targets in a fast-paced environment.</li><li>Familiarity with CRM software and Microsoft Office (Word, Excel, PowerPoint) is preferred.</li><li>Ability to work under pressure while maintaining a positive and professional demeanor.</li></ul>Key Skills:<ul><li>B2C Sales &amp; Business Development</li><li>Product Knowledge in Building Materials</li><li>Customer Relationship Management</li><li>Lead Generation &amp; Market Research</li><li>Sales Negotiation &amp; Closing Deals</li><li>Strong Communication &amp; Presentation Skills</li><li>Negotiation &amp; Problem-Solving</li></ul>Working Conditions:<ul><li>Full-time position (Monday to Friday)</li><li>Sharjah, UAE</li></ul>How to Apply: Please submit your resume and cover letter to marstradingllcsp@gmail.comJob Type: Full-timePay: Up to AED8,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Building Materials Sales: 2 years (Required)</li></ul>Language:<ul><li>English &amp; Hindi (Required)</li></ul>License/Certification:<ul><li>Driving License in UAE (Required)</li></ul>

Sales Executive (B2C)

Growth technologies FZE

Company DescriptionWith over 15 years of expertise, Growth Technologies is a premier enterprise consulting and implementation service company based in UAE, serving customers worldwide. We specialize in enhancing business processes by accelerating communication and information flow, significantly boosting productivity for our clients. Our services include Tally Solutions, Hardware &amp; Networking, ERP Customization, and comprehensive support services. At Growth Technologies, we pride ourselves on our professionalism, quality services, and unwavering commitment to customer satisfaction, making us a trusted partner for businesses seeking to enhance their operational efficiency.Role Description - Outdoor Sales Executive &ndash; Tally Prime SoftwareWe are hiring passionate and driven Outdoor Sales Executives to join our team!This is a full-time on-site role for an Outdoor Sales Executive &ndash; Tally Prime Software, located in Sharjah, United Arab Emirates. In this role, you will promote Tally Prime Software and related services by visiting clients, generating leads, closing sales, and building long-term relationships.Key Responsibilities<ul><li>Daily visits to new and existing clients</li><li>Lead generation through cold calls, referrals, and networking</li><li>Understand client needs and recommend suitable solutions</li><li>Achieve monthly/quarterly sales targets</li><li>Follow up on payments and support after-sales service</li><li>Maintain accurate sales reports and market insights</li><li>Represent the company professionally in the field</li></ul>Requirements<ul><li>Minimum 2 years of UAE outdoor sales experience</li><li>Excellent communication and negotiation skills</li><li>Knowledge of the local market is a plus</li><li>Familiarity with the Dubai &amp; Sharjah SME landscape is an advantage</li><li>Valid UAE driver&rsquo;s license</li></ul>Job Type: Full-timeExperience:<ul><li>Sales : 1 year (Preferred)</li></ul>Language:<ul><li>English/ Hindi/ Malayalam /Arabic (Preferred)</li></ul>License/Certification:<ul><li>Driving License (Preferred)</li></ul>

Sales Executive (Outdoor)

Innoventures Education

Innoventures EducationInnoventures Education is expanding, and we are seeking passionate, dedicated Admissions staff for our brand-new IB continuum school, Raffles World Academy, Aljada, Sharjah opening in September 2026.This is a unique opportunity to help establish a new Innoventures Education school. The new campus, located in an enviable area of Sharjah, features state-of-the-art facilities. Your proven skills and experience in school admissions and administration will play a pivotal role in building a legacy of success for this new school.As a group, Innoventures Education is known for its innovative approach to learning. We value visionary leaders who can embrace this philosophy and empower students to succeed and thrive as lifelong learners in an ever-changing world.We are committed to delivering world-class education across Dubai and Sharjah. Alongside our founding school, Dubai International Academy, Emirates Hills, we also manage:<ul><li>Dubai International Academy, Al Barsha</li><li>Raffles World Academy</li><li>Raffles International School</li><li>Collegiate International School</li><li>Raffles Early Childhood Centres</li></ul>All our schools and Early Childhood Centres are recognised for:<ul><li>High-quality curricula</li><li>Inspiring learning environments</li><li>Commitment to academic excellence</li></ul>Together, we serve over 9,500 students from more than 100 nationalities, supported by a diverse team of educators and administrators from around the globe.For more information, please visit our website: www.innoventureseducation.comThe Role:Front Office and Admissions Executive We are looking for a vibrant professional to join our front office and admissions administration team.Skill Set:<ul><li>Experience in school admissions and digital marketing, including social media and promotional initiatives</li><li>Pleasing, friendly, and energetic personality with excellent communication skills</li><li>Fluency in verbal and written English</li><li>Excellent customer service skills, with the ability to work effectively as part of a team</li><li>Strong computer skills (MS Office) and confidence with statistics</li><li>Experience in a similar role or in the customer service industry is an added advantage</li></ul>The Person:<ul><li>Minimum Bachelor&rsquo;s degree</li><li>Strong verbal and written communication skills</li><li>Excellent interpersonal skills with the ability to collaborate effectively</li><li>Strong communication and technology skills are essential</li></ul>Application Process: Interested applicants should forward a full CV via indeed. Please mention in the subject line the role you are applying for: Front Office and Admissions ExecutiveWe thank all applicants for their interest. Please note that only shortlisted candidates will be contacted via email.Job Type: Full-timeLanguage:<ul><li>English (Required)</li></ul>

Front Office and Admissions Executive

Phoenix Dison Tec LLC

Job Summary: We are seeking an experienced and results-driven Sales Executive with a strong background in selling machinery and industrial products, particularly in weighing scales, lubricant oil equipment, perfume machinery, and packaging machines. The candidate will be responsible for generating new business, managing client relationships, and achieving sales targets.Key Responsibilities:&middot; Promote and sell machinery including weighing scales, lubricant oil equipment, perfume machines, and packaging machines&middot; Identify and develop new business opportunities in industrial and commercial sectors&middot; Visit clients, factories, and industrial sites to present products and solutions&middot; Understand customer requirements and recommend suitable machinery&middot; Prepare quotations, proposals, and follow up with clients&middot; Negotiate prices and close sales deals&middot; Maintain strong relationships with existing and new customers&middot; Achieve monthly and annual sales targets&middot; Coordinate with technical and service teams for installation and after-sales support&middot; Prepare sales reports and update management regularlyRequirements:&middot; Proven experience as a Sales Executive in machinery, industrial equipment, or related field&middot; Experience in weighing scale, lubricant oil field, perfume industry, or packaging machinery is required&middot; Strong sales, negotiation, and communication skills&middot; Ability to generate leads and close deals independently&middot; Good knowledge of industrial machinery and equipment&middot; Valid UAE driving license is preferred (Advantage)&middot; Ability to work under pressure and meet sales targetsPreferred Qualifications:&middot; Bachelor&rsquo;s degree in Business, Engineering, or related field&middot; Experience in UAE market is a strong advantage&middot; Technical knowledge of machinery and industrial equipmentJob Type: Full-time

Sales Executive

Job Description: Sales Executive (Building Material Trading Company)Position: Sales Executive Department: Sales Location: Sharjah, UAE Company: Mars Trading LLC Reports To: Sales ManagerJob Summary: Mars Trading LLC is seeking a dynamic and results-driven Sales Executive to join our team. The successful candidate will be responsible for B2B sales within the traders' segment, promoting and selling a wide range of building materials, power and hand tools, sanitary and electrical products, and more.You will be responsible for promoting our in-house brand, Golden Bull, which offers a comprehensive range of power tools, hand tools, engine products, hardware, adhesives, sealants, plywood, and related building materials.In addition, the role involves representing other reputed brands, including STG and Geepas, while developing strong relationships with both new and existing clients, identifying sales opportunities, and consistently achieving assigned sales targets.Key Responsibilities:<ul><li>B2B Sales Development:</li><li>Identify and target potential B2B customers (e.g., traders, wholesalers, contractors) for building materials, power and hand tools, and sanitary/electrical products.</li><li>Promote and sell a diverse range of products, including building materials, power tools, sanitary products, and electrical goods.</li><li>Build and maintain strong, long-lasting relationships with clients by delivering excellent service and product knowledge.</li><li>Product Knowledge &amp; Brand Representation:</li><li>Represent and promote multiple renowned brands in the GCC professionally and effectively in all customer interactions.</li><li>Ensure customers are well-informed about the product range, benefits, and value propositions.</li><li>Sales Target Achievement:</li><li>Meet or exceed monthly, quarterly, and annual sales targets.</li><li>Monitor sales performance and report on KPIs to the Sales Manager regularly.</li><li>Negotiate prices, discounts, and terms with clients, ensuring profitability while maintaining competitive pricing.</li><li>Market Research and Lead Generation:</li><li>Continuously identify new business opportunities within the traders' segment.</li><li>Stay updated on industry trends, competitors, and market conditions to make informed sales strategies.</li><li>Conduct regular visits to potential and existing clients to generate new leads and close sales deals.</li><li>Customer Relationship Management:</li><li>Provide excellent customer service by promptly addressing client inquiries, resolving issues, and offering solutions to meet their needs.</li><li>Assist clients with product selection, delivery schedules, and any post-sales support.</li><li>Build strong relationships with key decision-makers in client organizations.</li><li>Sales Reporting:</li><li>Maintain accurate records of all sales activities, including leads, prospects, and client communications.</li><li>Report on sales progress, potential obstacles, and business opportunities to the Sales Manager.</li><li>Prepare regular sales forecasts and activity reports to ensure alignment with company goals.</li><li>Collaboration with Internal Teams:</li><li>Work closely with the procurement, operations, and logistics teams to ensure product availability and timely delivery to clients.</li><li>Coordinate with the finance team for payment follow-up and account management.</li><li>Provide feedback from customers to help improve products and services offered by Mars Trading LLC.</li></ul>Qualifications:<ul><li>Bachelor's degree in Business, Marketing, or a related field (preferred).</li><li>Experience: Minimum 2-5 years of experience in B2B sales, preferably in the building materials, tools, or construction sector.</li><li>Knowledge of building materials, sanitary products, electrical goods, power tools, and hand tools.</li><li>Excellent communication skills in English and Hindi (both written and verbal).</li><li>Strong negotiation and relationship-building skills.</li><li>Proven track record of meeting and exceeding sales targets.</li><li>Proficient in Microsoft Office (Word, Excel, PowerPoint) and CRM software (experience with sales management tools is a plus).</li><li>Ability to work independently, manage time effectively, and prioritize tasks.</li></ul>Key Skills:<ul><li>B2B Sales &amp; Business Development</li><li>Building Materials, Power Tools, and Hand Tools Knowledge</li><li>Brand Representation &amp; Product Promotion</li><li>Client Relationship Management</li><li>Market Research &amp; Lead Generation</li><li>Sales Negotiation &amp; Closing Deals</li><li>Sales Reporting &amp; Target Achievement</li><li>Strong Communication &amp; Presentation Skills</li><li>Negotiation &amp; Problem-Solving</li></ul>Working Conditions:<ul><li>Full-time position (Monday to Saturday)</li><li>Sharjah, UAE</li><li>Salary negotiable and we are ready to offer attrctive salary + incentives</li></ul>How to Apply: Please submit your resume and cover letter to marstradingllcsp@gmail.comJob Type: Full-timePay: Up to AED6,000.00 per monthExperience:<ul><li>Building Materials: 2 years (Required)</li></ul>Language:<ul><li>English &amp; Urdu (Required)</li></ul>License/Certification:<ul><li>UAE Driving License (Required)</li></ul>Application Deadline: 28/02/2026

Sales Executive (B2B)

Explore 228+ Customer service executive in House Creative Producer Photo Video Branding Jobs In Sharjah this March. Find roles across top companies and apply now to boost your career.