customer service Jobs in Kuwait Jobs In Kuwait Jobs In Kuwait Jobs In Kuwait Jobs In Kuwait

customer service

marketing executive Jobs in Kuwait Jobs In Kuwait Jobs In Kuwait Jobs In Kuwait Jobs In Kuwait

marketing executive

client solution executive Jobs in Kuwait Jobs In Kuwait Jobs In Kuwait Jobs In Kuwait Jobs In Kuwait

client solution executive

customer care officer Jobs in Kuwait Jobs In Kuwait Jobs In Kuwait Jobs In Kuwait Jobs In Kuwait

customer care officer

customer service representative Jobs in Kuwait Jobs In Kuwait Jobs In Kuwait Jobs In Kuwait Jobs In Kuwait

customer service representative

customer service executive

CMA CGM

<div>
 <p>
  CMA CGM, Kuwait, is staffed with knowledgeable and motivated industry professionals who work closely with its customers to provide them with the best possible service and high-quality transport of their cargo. As a result of expanding our organization, we are currently looking for an
  <strong>
   Customer Service Executive
  </strong>
  to join our fast-growing and challenging organization
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Position:
  </strong>
  Customer Services Executive
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Kuwait
 </p>
 <p>
  <strong>
   Key
  </strong>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Manage Export Booking &amp; Documentation, including booking releases, amendments, and empty equipment arrangements for both ports.
  </li>
  <li>
   Coordinate Service Delivery activities with GBS and SSC (invoicing &amp; RFI resolution) to ensure smooth operational performance.
  </li>
  <li>
   Handle customer care activities, respond promptly to inquiries (email/phone), and support onboarding through Hypercare.
  </li>
  <li>
   Prepare monthly Actual vs. Allocation reports for VIP customers and ensure space/equipment availability (ESR, DG, OOG approvals).
  </li>
  <li>
   Monitor cargo readiness and collaborate closely with Sales, Trade, and POD teams for priority loading, transshipment connections, and long-stay shipments.
  </li>
  <li>
   Provide vessel schedules, loading confirmations, ETA updates, and maintain ETA GAP when required.
  </li>
  <li>
   Manage booking compliance, tender accounts, COD requests, NOVA case clearance, and dispute resolution.
  </li>
  <li>
   Promote E-commerce solutions, support customer education, and update GEN contacts in LARA for new onboard customers.
  </li>
  <li>
   Prepare and finalize load lists for own and 3PF vessels and coordinate with POD for shipment follow-up.
  </li>
  <li>
   Ensure timely booking cancellations, related invoicing, and professional handling of internal and external queries
  </li>
 </ul>
 <p>
  <strong>
   Qualifications &amp; Profile:
  </strong>
 </p>
 <p>
  &bull; 2-5 years of experience in Shipping &amp; Logistics
 </p>
 <p>
  &bull; Strong customer and vendor relationship management skills
 </p>
 <p>
  &bull; Proven ability to drive change, innovation, and process improvement
 </p>
 <p>
  &bull; Excellent communication, presentation, and decision-making skills
 </p>
 <p>
  &bull; Team player with a proactive and professional attitude
 </p>
 <p>
  &bull; Proficient in MS Office applications
 </p>
</div>


Customer Service Executive

BLS International Services

<p><b>Job Summary:</b></p><p>We are seeking a motivated Customer Service Executive to join our team. The ideal candidate will provide exceptional service to prospective customers, ensuring a seamless experience from appointment slotting to application submission.</p><p>Job Description</p><ul><li>Handling the complete procedure of passport and visa application as per the standards of Mission. &middot;</li><li>Answering queries of all applicants and guiding applicants on rules and regulations. &middot;</li><li>Communicating and guiding applicants in a polite and helpful manner. Responsible for data entry without errors. &middot;</li><li>Constantly updating self on product knowledge.</li><li>Guiding applicants on the process. &middot;</li><li>Cash handling and reporting accurately. &middot;</li><li>Flexible to work in different location and shift timings.</li></ul><p>Mandatory experience / skills / qualification</p><ul><li>Excellent communication and interpersonal skills. &middot;</li><li>Must be a graduate &middot;</li><li>Experience of customer service for a year minimum. &middot;</li><li>Flexible in working hours and locations. Working hours will be double shift or Single shift depending on the location. &middot;</li><li>Should be a team player</li><li>Speak Arabic will be an added advantage</li><li>Typing speed should be a minimum of 35 words per minute (W.P.M).</li><li>Local hire only (Transferable Visa)</li></ul><p>Interested candidates may send their CVs to Feroz.hamid@blsinternational.net</p><p>Job Type: Full-time</p><p>Pay: KD250.000 - KD290.000 per month</p>

smsa

<p><b>We&rsquo;re looking for a Retail Executive to be the face of our branch operations &mdash; someone who can deliver outstanding service, manage front-line customer interactions, and support day-to-day logistics activities.</b></p><p><b>Key Responsibilities:</b></p><ul><li>Deliver exceptional service to walk-in customers.</li><li>Handle shipment processing, billing, and daily reports.</li><li>Coordinate with operations to ensure timely pick-up and delivery.</li><li>Resolve customer inquiries and escalate issues when needed.</li><li>Maintain accurate records and support branch performance goals.</li></ul><p><b>What We&rsquo;re Looking For:</b></p><ul><li>Arab nationality is preferred; <b>if not Arab, the candidate must have strong proficiency in the Arabic language</b>.</li><li>1+ year of experience in retail, customer service, or logistics.</li><li>Excellent communication skills in both Arabic and English.</li><li>Proficiency in Microsoft Office and basic computer systems.</li><li>Strong sense of responsibility, reliability, and customer care.</li><li>Prior logistics experience is a plus, but not required.</li></ul><p>Job Types: Full-time, Permanent, Contract<br/>Contract length: 12 months</p><p>Language:</p><ul><li>Arabic (Required)</li><li>English  (Required)</li></ul>

Reception- Female

Malabar Group

<div></div><div><div>Job Code
<div>INTLMGD1162
</div></div><div>Designation
<div>Retail Sales Executive
</div></div><div>Business Vertical
<div>INTL_Malabar Gold &amp; Diamonds
</div></div><div>Job Summary
<ul><li>Receive the customer and engage with the customer to understand the customer&rsquo;s requirement.</li></ul><br>
<ul><li>Introduce various product offering to the customers and facilitate customer buying decision.</li></ul><br>
<ul><li>Prepare the estimate of the products selected and completing the sales transaction.</li></ul><br>
<ul><li>Achieve category wise sales target for the allocated section.</li></ul><br>
<ul><li>Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated.</li></ul><br>
<ul><li>Monitor the stock in the section and ensure adequate stock for sales.</li></ul><br>
<ul><li>Report the sold sock in the section for reordering to the sales manager for timely stock replenishment.</li></ul><br>
<ul><li>Monitor the dead stock and liaison with the store manager to minimise the same.</li></ul><br>
<ul><li>Responsible for proper and attractive display of the products at the appropriate counter following hygienic standards.</li></ul><br>
<ul><li>Transfer the stock to the locker at the close of the day; maintain safety of jewellery displayed to customers and communicate promptly to the</li></ul><br>
superiors about any potential theft.<br>
<br>
<ul><li>Understand the queries and complaints from the customer and address with right solution.</li></ul><br>
<ul><li>Provide support to the marketing team for potential customer visits and exhibitions.</li></ul><br>
<ul><li>Identify potential customers and referring them to the store.</li></ul><br>
<ul><li>Adhere to cost saving practices undertaken in the store.</li></ul><br>
<ul><li>Develop and maintain relationship and network with competitors to leverage leading practices &amp; learning to improve store level processes.</li></ul>
</div><div>Functional Area
<div>Retail Sales
</div></div><div>Location
<div>KUWAIT AL RAI;Kuwait Jahra Universal Center
</div></div><div>State
<div>Bihar;Delhi;Gujarat;Haryana;Himachal Pradesh;Maharashtra;Punjab;Rajasthan;Uttar Pradesh
</div></div><div>Country
<div>KUWAIT
</div></div><div>Educational Qualification
<div>Diploma Course;Diploma(3 Year);Graduation;Higher Secondary Education;Plus2 /PUC;Predegree
</div></div><div>Age
<div>NA
</div></div><div>Experience
<div>2 to 3 Years
</div></div><div>Salary Range
<div>As per standard <b>(KWD)</b></div></div></div><div></div>

Retail Sales Executive

American University of Kuwait

<p></p><div><div><div><div>Careers at American University of Kuwait</div>
</div><div></div><div><div>Hawali, Kuwait</div>
</div><div></div><div>
</div><div></div><div><div>Expires Today</div>
</div></div><p></p><div>
 <div></div><div><div>Ref:JB5395993</div></div></div></div>
<br><div><div><h4 class="jobSectionHeader"><b>Job Description</b></h4>
<p></p><div><p><b>Department: Center of Continuing Education</b></p>
<p><b>
Reports to:</b> Vice President of Academic Affairs</p>
<p><b>
Scope and Purpose:</b></p>
<p>
The Director of the Centre for Continuing Education (CCE) is a strategic leadership role responsible for expanding the center&rsquo;s impact through high-quality professional training programs targeted at individuals, corporations, and government entities. The Director will lead the development, implementation, and continuous enhancement of executive and vocational training initiatives aligned with global professional certification standards.</p>
<p>
The successful candidate will oversee strategic planning, partnership development, and program innovation to respond to evolving industry needs across sectors such as education, financial services, marketing, human resources, hospitality, and food &amp; beverage, as well as additional fields aligned with current market demands and national upskilling initiatives. This includes but is not limited to technology and digital transformation, healthcare and medical services, logistics and supply chain management, government administration, entrepreneurship and business development, sustainability practices, leadership and project management, and customer service excellence.</p><br>
<p></p>
<p><b>
Essential Duties and Responsibilities:</b></p>
<p><b>
Strategic Leadership &amp; Planning</b></p>
<ul>
<li>Develop and execute the CCE&rsquo;s strategic plan to ensure relevance, growth, and sustainability.</li>
<li>Lead the design and expansion of training programs that respond to evolving market trends, including industry-specific and cross-sector professional development offerings.</li>
<li>Align CCE operations with international standards and qualifications frameworks (e.g., CFA, CISI, ACCA, PMP, CIPD, Lean Six Sigma, SHRM, hospitality certifications).</li>
</ul>
<p><b>Program Development &amp; Quality Assurance</b></p>
<ul>
<li>Design and manage specialized training programs tailored to corporate clients, government agencies, and individual professionals.</li>
<li>Oversee curriculum design, instructor recruitment, and continuous improvement of program content.</li>
<li>Integrate practical, industry-led learning approaches focused on employability, leadership development, and technical upskilling.</li>
</ul>
<p><b>Industry &amp; Community Engagement</b></p>
<ul>
<li>Establish and maintain partnerships with corporations, government entities, professional bodies, and certification providers.</li>
<li>Represent the CCE in executive meetings, industry forums, and community initiatives to enhance visibility and engagement.</li>
<li>Promote the centre&rsquo;s training services to key stakeholders, supporting workforce development and lifelong learning initiatives.</li>
</ul>
<p><b>Operational &amp; Financial Management</b></p>
<ul>
<li>Manage program budgets, pricing frameworks, cost-efficiency models, and performance reporting mechanisms.</li>
<li>Lead program impact assessments using KPIs such as enrolment, completion rates, customer satisfaction, and stakeholder ROI.</li>
<li>Drive revenue growth through corporate training contracts, executive workshops, and accredited development pathways.</li>
</ul>
<p><b>Team Leadership &amp; Performance</b></p>
<ul>
<div><ul><li>Lead and develop a high-performing team of trainers, program coordinators, and business development personnel.</li>
<li>Promote a culture of innovation, service excellence, and continuous improvement within the centre.</li>
<li>Ensure compliance with institutional policies and client service standards.</li>
</ul>
</div></ul></div><p></p><h4 class="jobSectionHeader"><b>Qualifications</b></h4>
<p></p><div><p><b>Required Qualifications &amp; Experience</b></p>
<ul>
<li>Proven leadership experience in executive education, vocational training, or professional development.</li>
<li>Demonstrated success in designing and delivering high-impact training programs for organizations and professionals.</li>
<li>Expertise in strategic planning, partnership management, and business expansion.</li>
<li>Strong understanding of professional development requirements across multiple industries.</li>
<li>Experience in stakeholder engagement and alignment with certification or regulatory standards.</li>
<li>Strong communication, negotiation, and presentation skills.</li>
</ul>
<p><b>Key Competencies</b></p>
<p><b>
Strategic Visioning</b></p>
<ul>
<li>Ability to position the CCE as a regional leader in professional development and continuing education.</li>
</ul>
<p><b>Program Innovation</b></p>
<ul>
<li>Skilled in designing market-driven learning solutions aligned with industry needs and certification standards.</li>
</ul>
<p><b>Industry Engagement</b></p>
<ul>
<li>Strong track record of building partnerships with corporate, governmental, and community stakeholders.</li>
</ul>
<p><b>Financial &amp; Performance Management</b></p>
<ul>
<li>Capable of managing budgets, monitoring KPIs, and ensuring program profitability and growth.</li>
</ul>
<p><b>Leadership &amp; Team Development</b></p>
<ul>
<li>Ability to lead diverse teams and support instructor engagement and development.</li>
</ul>
<p><b>Quality Assurance &amp; Certification Alignment</b></p>
<ul>
<li>Knowledgeable in aligning training outcomes with international standards.</li>
</ul>
<p><b>Performance Indicators</b></p>
<ul>
<li>Growth in program offerings and participant enrolments.</li>
<li>Client satisfaction and repeat engagement levels.</li>
<li>Certification success and international accreditation ratings.</li>
<li>Financial performance and contribution to CCE sustainability.</li>
<li>Strategic partnerships established and nurtured.</li>
<li>Responsiveness to evolving industry and educational trends.</li></ul><br>
<p></p>
<p><b>
Reporting Line</b></p>
<p>
This position reports directly to the Vice President of Academic Affairs at the American University of Kuwait (AUK).</p></div><br>
<p></p>
<p></p>
</div><div></div><div><div><h4 class="jobSectionHeader"><b>Job Details</b></h4>
<div><div>Job Location</div>
<div>Hawali, Kuwait</div>
</div><div><div>Job Role</div>
<div>Other</div>
</div><div><div>Employment Status</div>
<div>Full time</div>
</div><div><div>Employment Type</div>
<div>Full-time staff</div>
</div></div><div><h4 class="jobSectionHeader"><b>Preferred Candidate</b></h4>
<div><div>Career Level</div>
<div>Mid Career</div>
</div><div><div>Residence Location</div>
<div>Kuwait</div>
</div><div><div>Degree</div>
<div>Master's degree</div></div></div></div></div>

Director - Center of Continuing Education

GAC Group

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Could you be the one we&rsquo;re looking for?
 <br/>
 <br/>
 <strong>
  We are looking for candidates for the role of Documentation Executive, Shipping in Kuwait.
  <br/>
  <br/>
 </strong>
 We employ more than 70 experts in Kuwait, delivering a wide range of integrated shipping, logistics, and marine services with the highest standards of customer service.
 <br/>
 <br/>
 We are currently looking to hire a Documentation Executive, Shipping to join our Dry Cargo team.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage the full range of shipping documents for process that involve ports, customs, and stevedores
  </li>
  <li>
   Liaise with principals, vessel operators, consignees, and shippers
  </li>
  <li>
   Coordinate document-specific activities with consignees
  </li>
  <li>
   Prepare and handle BL and manifest for export documentation, export orders, and delivery orders
  </li>
  <li>
   Calculate local port charges and landing charges for export and import shipments
  </li>
  <li>
   Adhere to company policies (HSSE, compliance etc.)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Requirements
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Valid Kuwait Article 18 Visa
  </li>
  <li>
   Minimum of 2 years&rsquo; experience in shipping and logistics
  </li>
  <li>
   Bachelor&rsquo;s Degree (preferable)
  </li>
  <li>
   Working knowledge of MS Office
  </li>
  <li>
   Fluent in English and Arabic
  </li>
  <li>
   Administrative skills
   <br/>
   <br/>
  </li>
 </ul>
 If you think you have what it takes to become part of the GAC Kuwait team, we look forward to receiving your application.
 <br/>
 <br/>
 <em>
  Please note that as well as working to recruit staff members via GAC channels, GAC does use third-party recruiters to recruit for specific positions within the Group. Please do however, be aware of unaffiliated recruiters purporting to represent GAC that ask for payment in return for facilitating interviews. A genuine third-party recruiter working with GAC will never ask for payment to facilitate an interview. If you would like to make an application to join GAC, please always ensure to apply through our official channels on https://career.gac.com/ or our LinkedIn listing.
 </em>
</div>


Documentation Executive, Shipping

BelovedOne

<p>The Business Development Executive will be responsible for expanding BelovedONE&rsquo;s partnerships, identifying new business opportunities, maintaining strong client relationships, and driving growth within the Kuwaiti market. This role requires excellent communication skills, professionalism, and the ability to represent the brand in a premium manner.</p><p><b>Responsibilities :</b></p><p><b>1. Partnership Development</b></p><ul><li>Approach hospitals, maternity centers, clinics, and corporates for collaboration.</li><li>Present BelovedONE&rsquo;s services and tailor cooperation packages.</li><li>Negotiate agreements and prepare partnership proposals.</li></ul><p><b>2. Sales &amp; Client Relations</b></p><ul><li>Identify potential clients and maintain long-term relationships.</li><li>Follow up consistently with leads and decision-makers.</li><li>Build trust and provide high-level customer service.</li></ul><p><b>3. Market Expansion</b></p><ul><li>Conduct market research and identify new growth opportunities.</li><li>Suggest strategic improvements to enhance brand visibility.</li><li>Represent BelovedONE in exhibitions, events, and business meetings.</li></ul><p><b>4. Administration &amp; Reporting</b></p><ul><li>Prepare weekly reports on leads, partnerships, and performance updates.</li><li>Coordinate with internal teams regarding product offerings and customization options.</li><li>Maintain accurate records of client interactions and proposals.</li></ul><p>Job Type: Full-time</p><p>Pay: KD450.000 - KD600.000 per month</p><p>Experience:</p><ul><li>usiness Development, Sales, or Marketing.: 2 years (Preferred)</li></ul>

Business Development

Explore 328+ Customer service executive in Kuwait Jobs In Kuwait Jobs In Kuwait Jobs In Kuwait Jobs In Kuwait this December. Find roles across top companies and apply now to boost your career.

328 customer service executive jobs IN Kuwait Jobs In Kuwait Jobs In Kuwait Jobs In Kuwait Jobs In Kuwait

Customer Service Executive

Customer Service Executive

Reception- Female

Retail Sales Executive

Director - Center of Continuing Education

Documentation Executive, Shipping

Business Development