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customer care representative

customer service executive

BLS International

Role OverviewThe Customer Service Executive will be responsible for delivering exceptional customer service and support to applicants visiting our Riyadh center. The role requires a professional with a background in travel and tourism, fluency in Arabic and English, and the ability to manage customer interactions efficiently, ensuring compliance with company and client standards.Key Responsibilities&middot; Welcome and assist applicants with accurate information and professional guidance throughout the process.&middot; Review and verify documents as per company and client requirements.&middot; Manage application entry, appointment scheduling, and payment processing.&middot; Handle customer inquiries and resolve issues promptly and courteously.&middot; Coordinate with internal teams and external stakeholders for smooth operations.&middot; Ensure adherence to confidentiality and data protection protocols.&middot; Prepare daily operational and customer interaction reports.&middot; Support continuous improvement initiatives and uphold service excellence standards.Required Qualifications &amp; Experience&middot; Education: Bachelor&rsquo;s degree or equivalent qualification (preferably in Travel &amp; Tourism, Business Administration, or related field).&middot; Experience: Minimum 3 years of experience in customer service within the travel, tourism, or visa services sector.&middot; Languages: Fluency in Arabic and English (mandatory).&middot; Availability: Must be able to join immediately.&middot; Location: Based in Riyadh, KSA.Key Skills &amp; Competencies&middot; Strong communication and interpersonal skills.&middot; Excellent customer handling and problem-solving abilities.&middot; Attention to detail and ability to work under pressure.&middot; Professional demeanor with a service-oriented attitude.&middot; Proficient in MS Office and general computer applications.Why Join BLS International&middot; Opportunity to work with a globally reputed organization.&middot; Professional and multicultural work environment.&middot; Career growth opportunities within an expanding global network.Job Type: Full-timePay: &#65020;4,500.00 - &#65020;5,000.00 per month

Customer Service Executive

Role OverviewThe Customer Service Executive will be responsible for delivering exceptional customer service and support to applicants visiting our Riyadh center. The role requires a professional with a background in travel and tourism, fluency in Arabic and English, and the ability to manage customer interactions efficiently, ensuring compliance with company and client standards.Key Responsibilities&middot; Welcome and assist applicants with accurate information and professional guidance throughout the process.&middot; Review and verify documents as per company and client requirements.&middot; Manage application entry, appointment scheduling, and payment processing.&middot; Handle customer inquiries and resolve issues promptly and courteously.&middot; Coordinate with internal teams and external stakeholders for smooth operations.&middot; Ensure adherence to confidentiality and data protection protocols.&middot; Prepare daily operational and customer interaction reports.&middot; Support continuous improvement initiatives and uphold service excellence standards.Required Qualifications &amp; Experience&middot; Education: Bachelor&rsquo;s degree or equivalent qualification (preferably in Travel &amp; Tourism, Business Administration, or related field).&middot; Experience: Minimum 3 years of experience in customer service within the travel, tourism, or visa services sector.&middot; Languages: Fluency in Arabic and English (mandatory).&middot; Availability: Must be able to join immediately.&middot; Location: Based in Riyadh, KSA.Key Skills &amp; Competencies&middot; Strong communication and interpersonal skills.&middot; Excellent customer handling and problem-solving abilities.&middot; Attention to detail and ability to work under pressure.&middot; Professional demeanor with a service-oriented attitude.&middot; Proficient in MS Office and general computer applications.Why Join BLS International&middot; Opportunity to work with a globally reputed organization.&middot; Professional and multicultural work environment.&middot; Career growth opportunities within an expanding global network.Job Type: Full-timePay: &#65020;4,000.00 - &#65020;5,000.00 per month

Customer Service Executive- Female

Tata Communications

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
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 Service Support &amp; Troubleshooting
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 Provide Level 1 support for telecom voice, data, and IP-based services.
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 Diagnosing &amp; follow up network, transmission, and switching-related incidents within SLA.
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 Work closely with teams for escalations and root cause analysis.
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 Collaborate with internal and external stakeholders to deliver customer-focused outcomes.
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 Provide expertise in vendor and third-party management to support service delivery.
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 </ul>
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 Customer &amp; Stakeholder Support
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 Interface with cross-functional teams (NOC, Data center, field operations) to ensure seamless service support.
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 Provide detailed reports on incidents, problem resolution, and service performance.
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 Process &amp; Documentation
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 Maintain accurate documentation of network diagrams, configurations, and incident reports.
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 Contribute to knowledge base and best practices for faster resolution.
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 Ensure adherence to ITIL processes (Incident, Problem, Change Management).
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 Prepare technical documentation, reports, and operational guidelines.
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 </ul>
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 Continuous Improvement
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 Analyze recurring issues and propose permanent solutions.
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 Participate in compliance checks and network optimization initiatives.
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 </ul>
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</div>

Customer Service Executive - Network Operations & Support

BVS Global

The role requires a proactive individual with strong customer support experience, keen attention to detail, and the ability to streamline processes for efficiency and customer satisfaction.<ul><li>Act as the first point of contact for customer queries, ensuring timely and professional resolution.</li><li>Knowledge in KSA Immigration/Labor procedures will be an added advantage.</li><li>Knowledge with KSA govt. websites (MOL, GOSI, MUDAAD, MUQEEM etc.).</li><li>Strong knowledge in KSA Visa procedures.</li><li>Good experience in dealing with Government authorities</li><li>Excellent verbal and written skills in English.</li><li>Strong knowledge in KSA Iqama and Visa procedures.</li><li>In-depth understanding of Saudi laws, labor regulations, and government processes.</li></ul>Job Type: Full-timePay: &#65020;6,000.00 - &#65020;7,000.00 per month

Operations Executive

Hilton

<div>Sales Executive
A Sales Executive analyses local market trends and competitor activity to generate new future business for the hotel. 
 
 
What will I be doing? 
As Sales Executive, you will analyse local market trends and competitor activity to generate new future business for the hotel. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Analysis local market trends and competitor activity to identify new business leads</li>
<li>Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams</li>
<li>Negotiate room rates/packages with corporate clients</li>
<li>Develop and implement creative local marketing channels, including social media channels</li>
<li>Prepare company contracts for the hotel in accordance with current business and pricing conditions</li>
<li>Work within current business strategies and recognising potential opportunities</li>
<li>Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs</li>
<li>Attend Sales events, as required</li>
<li>Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads</li>
<li>Answer customer queries in a prompt and professional manner</li>
</ul>What are we looking for? 
A Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work under pressure and under own initiative</li>
<li>Experience in a sales role with a proven track record to close a sale</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Knowledge of local market</li>
<li>Knowledge of hospitality</li>
<li>Passion for sales and for achieving targets and objectives</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Sales Executive

BLACKSTONE MACHINERY TRADING LLC

Job Title: GENERATOR RENTAL SALES EXECUTIVELocation: Riyadh, KSAJob Type: Full TimeSalary: Competitive / Base on ExperienceVisa: SponsoredJob Summary:The Rental Generator Executive is responsible for managing and expanding the generator rental business by handling customer inquiries, preparing rental offers, and coordinating equipment delivery and collection. The role focuses on sales coordination, customer service, and rental operations support. An engineering background is not required, as full product and technical training will be provided.Key Responsibilities:<ul><li>Manage rental inquiries and prepare quotations according to client requirements.</li><li>Coordinate with logistics and service teams for delivery, installation, and return of generators.</li><li>Maintain proper records of rental contracts, quotations, and client communication.</li><li>Develop and maintain strong relationships with existing and new clients.</li><li>Ensure all rental documentation is properly completed and approved.</li><li>Monitor equipment availability and support scheduling to ensure maximum utilization.</li><li>Follow up on payments and contract renewals with clients.</li><li>Provide after-rental customer support and handle any client concerns promptly.</li><li>Prepare periodic sales and rental activity reports for management review.</li></ul>QUALIFICATIONS:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or related field preferred</li><li>2&ndash;4 years of experience in sales, customer service, or equipment rental.</li><li>Experience in generator or machinery rental is an advantage.</li><li>Excellent communication and negotiation skills in English (Arabic is an added advantage).</li><li>Proficient in MS Office (Word, Excel, Outlook).</li><li>Valid Saudi driving license preferred.</li></ul>Job Type: Full-timePay: &#65020;3,000.00 - &#65020;4,500.00 per monthApplication Question(s):<ul><li>Are you located in Riyadh KSA now?</li><li>Are you available immediately?</li><li>Do you accept the salary range for this position?</li></ul>

Generator Rental Sales Executive

Halwani Brothers

<div>
 
 The Key Account Executive is responsible for managing and growing business relationships with key Food Service accounts, including restaurant chains, hotels, catering companies, and institutional clients. The role focuses on achieving sales targets, executing joint business plans, and ensuring consistent customer satisfaction through tailored commercial solutions and service excellence.
 
 
 
 
 
 
 Key Responsibilities:
 
 
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 Manage assigned key Food Service accounts, ensuring achievement of sales, distribution, and profitability targets.
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 Build strong, long-term partnerships with chain customers and institutional clients through regular communication and follow-up.
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 Execute joint business plans, pricing agreements, and promotional activities in coordination with management.
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 Identify new business opportunities within existing accounts and potential chain clients.
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 Coordinate with the Trade Marketing and Supply Chain teams to ensure product availability, service quality, and on-time delivery.
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 Monitor contract performance, order frequency, and sales trends to ensure adherence to agreed terms.
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 Conduct business reviews with key customers, sharing insights on product performance and new opportunities.
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 Gather and report market intelligence related to competitors, pricing, and customer preferences.
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 Support new product introductions and menu applications to strengthen category penetration.
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 Maintain accurate sales records, account information, and customer databases.
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 Conduct regular client visits to strengthen relationships and ensure customer satisfaction.
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 </ul>
 
 
 
 
 
 Education:
 
 
 
 Bachelor&rsquo;s degree in business, Marketing, or related field.
 
 
 
 Experience:
 
 
 
 2&ndash;3 years of experience in Food Service or FMCG key account management, preferably within the HORECA sector.
 
</div>

Key Account Executive

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