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customer service german english bilingual

Concentrix

<div><h2 class="jobSectionHeader"><b>Essential Functions/Core Responsibilities
</b></h2><ul><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)</li></ul><p>
</p><ul><li>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</li></ul><p>
</p><ul><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li></ul><p>
</p><ul><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li></ul><p>
</p><ul><li>Maintain basic knowledge of client products and/or services</li></ul><p>
</p><ul><li>Prepare complete and accurate work including appropriately notating accounts as required</li></ul><p>
</p><ul><li>Participate in activities designed to improve customer satisfaction and business performance</li></ul><p>
</p><ul><li>Offer additional products and/or services</li></ul><p>
</p><ul><li>Track, document and retrieve information in call tracking database</li></ul><p>
</p><ul><li>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</li></ul><p>
</p><h2 class="jobSectionHeader"><b>Candidate Profile
</b></h2><ul><li>High school diploma with three to six months of relevant experience preferred</li></ul><p>
</p><ul><li>Courteous with strong customer service orientation</li></ul><p>
</p><ul><li>Strong computer navigation skills and PC Knowledge</li></ul><p>
</p><ul><li>Ability to effectively communicate, both written and verbally</li></ul><p>
</p><ul><li>Dependable with strong attention to detail</li></ul><p>
</p><ul><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li></ul><p>
</p><ul><li>Tolerance for repetitive work in a fast-paced, high production work environment</li></ul><p>
</p><ul><li>Ability to work as a team member, as well as independently</li></ul><p>
</p><ul><li>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li></ul><p>
</p><ul><li>Ability to rotate shifts, as needed</li></ul><p>
</p><ul><li>Based on location and/or program, additional experience/skills may be required</li></ul><p>
</p><ul><li>Job requirements may vary by country and will not contravene any local laws</li></ul><p></p><h2 class="jobSectionHeader"><b>
Career Framework Role
</b></h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</p><p></p><h2 class="jobSectionHeader"><b>
Supplemental Geographical Information
</b></h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:</p><p></p><p>
GERMANY - This job description does not apply to employees in Germany.</p><p></p><p>
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><p>
</p><p>PHILIPPINES
</p><ul><li>Minimum of two years of college education. No prior call center experience is required</li><li>Ability to think clearly and can explain simple issues effectively, both written and verbally</li></ul><p>
</p><p>INDIA
</p><ul><li>Ability to effectively communicate, both written and verbally</li><li>Listen attentively to customer needs and concerns; demonstrate empathy</li><li>Clarify customer requirements; probe for and confirm understanding of requirements or problem</li><li>Confirm customer understanding of the solution and provide additional customer education as needed</li><li>Ability to learn including strong problem solving skills</li><li>Demonstrate strong probing and problem solving skills</li><li>Should be able to handle complex queries</li><li>Should be able to resolve customer queries independently
</li></ul><p></p><h2 class="jobSectionHeader"><b>Disclaimer
</b></h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</p><p></p><p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p></div><p></p>

Customer Service - German & English Bilingual

GoStudent

<div>
 <p>
  <strong>
   You want more than just a job? Then you&rsquo;ve come to the right place!
  </strong>
  At GoStudent, you shape the education of students and the adults of tomorrow! We are now looking for a dedicated Customer Service Specialist to support our physical learning centres in Germany.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Place of work
  </strong>
 </p>
 <p>
  Istanbul (hybrid) or Turkey (remote)
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Your role on our mission:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The perfect combination &ndash; you manage sales &amp; customer support &ndash; from the first conversation to long-term care:
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Advise &amp; convince &ndash; You consult parents and students, recommend the right learning solutions and arrange appointments with our tutoring centres in Germany.
  </li>
  <li>
   Handle calls &ndash; You manage inbound calls from new and existing customers and perform outbound calls when required.
  </li>
  <li>
   Turn interest into action &ndash; You inform families about our offers and encourage them to book an appointment.
  </li>
  <li>
   Support customers &ndash; You provide ongoing support to existing customers with their inquiries and requests.
  </li>
  <li>
   Administration &ndash; You perform administrative tasks related to customer records, follow-ups, and ensure smooth processes.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Your impact will be measured by:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Conversion Rate &ndash; Turning potential new customers into appointments.
  </li>
  <li>
   Appointment Arrival Rate &ndash; Ensuring booked customers show up to the meetings you booked.
  </li>
  <li>
   Customer Care excellence &ndash; Handling inbound &amp; outbound calls effectively while meeting team targets.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What you will bring:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Native-level German skills &ndash; You communicate confidently with German-speaking parents and students and get them excited about our offering.
  </li>
  <li>
   Sales mindset &amp; initiative &ndash; You love to convince people, set yourself ambitious goals, and actively contribute to team success.
  </li>
  <li>
   Communication skills &ndash; You are persuasive, empathetic, and able to build trust with families.
  </li>
  <li>
   Experience &ndash; Background in customer service, telesales, or call center roles is preferred (but not mandatory).
  </li>
  <li>
   Organizational talent &ndash; You handle multiple tasks (calls, admin, follow-ups) with attention to detail.
  </li>
  <li>
   Target Focus &ndash; You are motivated by KPIs and enjoy celebrating when you achieve them.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  💡
  <strong>
   Your future:
  </strong>
  This role is your springboard into the world of Sales &amp; Customer Success &ndash; and beyond. Your success determines your next step!
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Our way to develop your full potential::
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Flexible working &ndash; Based in Turkey: choose between remote or working in our Istanbul office.
  </li>
  <li>
   Career growth &ndash; Continue your career with clear development paths and our Spark! Growth &amp; Development program. Access thousands of courses on LinkedIn Learning, our Spark! Mentorship program and monthly learning sessions.
  </li>
  <li>
   Work Smart, Play Hard &ndash; Join regular team and office events, celebrate successes, and enjoy a fun, supportive atmosphere.
  </li>
  <li>
   All-round support &ndash; Benefit from a comprehensive Employee Support Program &ndash; for you and your loved ones.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Openness Statement
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We value your unique skills and passion. We don't hire based on age, gender, nationality or political opinion - we value your talent and motivation. Even if you're a unicorn - just like GoStudent: do you believe in having a positive impact? Then apply, even if you don't meet all the requirements. Diversity makes us more creative, more innovative and stronger.Want to find out more? Then visit our career page &ldquo;who we are&rdquo;!
 </p>
 <p>
  <br/>
 </p>
 <p>
  If you are ready to rethink education with us, develop yourself in an ambitious team and have a real impact - then apply now! 🚀
 </p>
 <p>
  <br/>
 </p>
 <p>
  Please upload your CV in PDF format, preferably in English as DOC format may not be supported.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Disclose Privacy &amp; Compliance Information
 </p>
</div>


Customer Support Specialist – Germany (based in Turkey)

DEVA Holding A.Ş.

<div>
 <p>
  DEVA has been operating since 1958 and is one of the pioneering pharmaceutical companies in Turkey. DEVA, having R&amp;D in focus, manufactures with international quality standards and currently exports products to other countries worldwide.
 </p>
 <p>
  <br/>
 </p>
 <p>
  DEVA is seeking for a
  <strong>
   International Markets Area Manager;
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Graduates of Universities&rsquo; Business Administration, Economics, Engineering and similar departments
  </li>
  <li>
   Min. 1 year of export sales or account management experience, preferably, in pharmaceutical, FMCG or cosmetics sector
  </li>
  <li>
   Excellent command of written and spoken English plus any of the below languages is a must; Russian, German, French, Spanish, Arabic.
  </li>
  <li>
   Excellent interpersonal skills, positive attitude and sales oriented
  </li>
  <li>
   Advanced planning and organization skills
  </li>
  <li>
   No restriction for worldwide travel
  </li>
  <li>
   Military service must be completed for male candidate
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   JOB DESCRIBTION
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Setting annual sales targets and identifying production demands of countries and customers he/she is responsible for
  </li>
  <li>
   Ensuring realiation of sales targets in related markets
  </li>
  <li>
   Preparing periodical sales realization reports
  </li>
  <li>
   Meeting customer demands
  </li>
  <li>
   Mediating between customer and company departments and following up regulatory, quality, production and logistic processes
  </li>
  <li>
   Organizing visits to markets and customers he/she is responsible for providing market research
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <em>
   Bir &ccedil;al&inodot;&scedil;an aday&inodot; olarak, sizinle aram&inodot;zdaki t&uuml;m ileti&scedil;imde bilgilerinizi 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu&rsquo;na, yasal mevzuata ve Ki&scedil;isel Verileri Koruma Kurumu kararlar&inodot;na uygun olarak i&scedil;liyoruz. Detayl&inodot; bilgiye ve ayd&inodot;nlatma metnimize link &uuml;zerinden ula&scedil;abilirsiniz. https://www.deva.com.tr/tr/kvkk
  </em>
 </p>
</div>


International Markets Area Manager

Roka Recruitment

<p><b>Now Hiring: Account Managers &amp; Sales Representatives</b><br/><b>Location: Istanbul, Turkey</b></p><p><b>About Us</b></p><p>Roka Recruitment is a leading Istanbul-based organization specializing in premium customer service and business process solutions. We&rsquo;re growing fast&mdash;and we&rsquo;re looking for talented individuals to join our dynamic team.</p><p><b>Role Overview</b></p><p>We&rsquo;re seeking energetic <b>Account Managers &amp; Sales Representatives</b> who are passionate about communication, client relations, and delivering top-tier service.</p><p><b>What You&rsquo;ll Do</b></p><ul><li>Manage and grow client relationships</li><li>Handle customer communications with professionalism</li><li>Support sales activities and meet performance targets</li><li>Contribute to a collaborative, high-performance team environment</li></ul><p><b>What We&rsquo;re Looking For</b></p><ul><li>Native-level fluency in <b>French, Arabic, Japanese, Korean, Hindi, Malay, German, or Indonesian</b></li><li>Preferably based in Istanbul with a valid work/residence permit</li><li>Strong communication skills and customer focus</li><li>Experience in account management, sales, or customer service is a plus</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary + performance incentives</li><li>Inclusive, professional, and growth-oriented work culture</li><li>Real opportunities for career development</li></ul><p>Job Types: Full-time, Commission, New-Grad</p><p>Pay: 40,000.00TRY - 100,000.00TRY per month</p>

Sales Representatives and Account Management

Danfoss

<div><div>Job Description
<div><div><div><div>Job Title: Area Sales Manager
</div></div></div></div><div><div><div><div>Req ID: 46667
</div></div></div></div><div><div><div><div>Job Location (Short): Istanbul, TUR
</div></div></div></div><div><div><div><div>Employment Type: Full Time
</div></div></div></div><div><div><div><div>Segment: Danfoss Power Solutions Segment
</div></div></div></div><div><div><div><div>Job Category: Sales
</div></div></div></div><div><div><div><div>Work Location Type: On-site
</div></div></div></div><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>The Impact You'll Make
</b></h2></div><div><p>Danfoss is a global leader providing innovative solutions in the industrial and hydraulic hose industry. We are seeking a dedicated Area Sales Manager to drive our growth in the Germany region, strengthen customer relationships, and achieve strategic sales objectives.
</p></div></div><div><div><h2 class="jobSectionHeader"><b>What You&rsquo;ll Be Doing
</b></h2></div><div><p>In this role, you will be responsible for managing sales and business development activities of Industrial and Hydraulic Hose in the German market. You will strengthen existing customer portfolios, develop new business opportunities and execute regional strategies to achieve sales targets.
</p><p><b>Key Responsibilities
</b></p><ul><li>Plan and execute sales and growth strategies within distribution channels in the German market,
</li><li>Manage key customer relationships and develop new business partnerships,
</li><li>Create and implement strategies to increase sales volume and profitability,
</li><li>Analyze market trends, competition, and customer needs to identify new opportunities,
</li><li>Collaborate closely with Marketing, Engineering, and Product Management teams to develop technical solutions aligned with customer requirements,
</li><li>Manage the sales budget, targets, and performance reporting,
</li><li>Develop pricing strategies and ensure consistency within the global pricing structure,
</li><li>Prepare sales forecasts and regularly share performance reports with management.
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>What We're Looking For
</b></h2></div><div><p><b>Qualifications
</b></p><ul><li>Bachelor&rsquo;s degree (preferably in Engineering or Business Administration),
</li><li>Minimum of 5 years of experience in sales management or regional sales (preferably in hose or fluid conveyance products),
</li><li>Fluency in German and English, both written and spoken,
</li><li>Strong market knowledge, customer relationship management, and strategic planning skills,
</li><li>Proficiency in budgeting, financial analysis, and reporting,
</li><li>Experienced in MS Office and CRM systems,
</li><li>Result-oriented, solution-driven, and proactive with a strong sense of initiative,
</li><li>Willingness to travel and valid driving license.
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>What You'll Get from Us<br>
</b></h2></div><p></p><div><div><ul><li>We promote from within and support your learning with mentoring, training, and access to global opportunities.
</li></ul><ul><li>You&rsquo;ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.
</li></ul><ul><li>We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.
</li></ul><ul><li>You&rsquo;ll receive benefits like annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they&rsquo;re worth asking about&mdash;we think they&rsquo;re pretty great.
</li></ul></div></div></div><div><div><h2 class="jobSectionHeader"><b>Ready to Make a Difference?<br>
</b></h2></div><p></p><div><p>If this role excites you, we&rsquo;d love to hear from you! to start the conversation and learn more about where your career can go with us.<br>
</p><p></p><p>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.
</p></div></div></div></div></div></div></div></div><div></div><div>Information at a Glance<div><div><br>
</div></div><p></p><div><div><p>Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.
</p><p>Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.
</p><p>Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.<br>
</p></div></div><p></p><div><div><p>Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.
</p><p>Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.
</p><p>Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.360 people, serving customers in more than 100 countries through a global footprint of 95 factories.</p></div></div></div></div><div></div>

Area Sales Manager

Clinixexpert

<p>We&rsquo;re looking for English- French-German-Spanish speaking candidates to join our Call Center Team! If you have good communication skills and enjoy making sales, we&rsquo;d love to meet you.</p><p>What we offer:</p><p>Competitive basic salary</p><p>Commission on performance</p><p>Food card</p><p>Transportation</p><p>Apply now and be part of a dynamic, international team!</p><p>Job Type: Full-time</p><p>Pay: From 30,000.00TRY per month</p>

Medical concultant

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Customer Service - German & English Bilingual

Customer Service - German & English Bilingual

Customer Support Specialist – Germany (based in Turkey)

International Markets Area Manager

Sales Representatives and Account Management

Area Sales Manager

Medical concultant