customer care specialist, operations Jobs in R D Bus Jobs In Istanbul Turkey

customer care specialist, operations

logistics specialist Jobs in R D Bus Jobs In Istanbul Turkey

logistics specialist

contract logistics operation supervisor Jobs in R D Bus Jobs In Istanbul Turkey

contract logistics operation supervisor

export logistics supervisor Jobs in R D Bus Jobs In Istanbul Turkey

export logistics supervisor

fulfillment/logistics specialist Jobs in R D Bus Jobs In Istanbul Turkey

fulfillment/logistics specialist

customer service logistics specialist

Minerals Technologies Inc.

<div>
 
 
 Customer Service &amp; Logistics Specialist
 
 
 
 
 Specialties&nbsp;
 
 
 
 
 
 
 
 Minerals Technologies Inc.
 
 &nbsp;(MTI) is a leading, technology-driven specialty minerals company that develops, produces, and markets a broad range of mineral and mineral-based products, related systems and services. MTI serves a wide range of consumer and industrial markets, including household and personal care, paper, foundry, steel, construction and environmental solutions around the world. MTI focuses on two major segments &ndash;&nbsp;
 
 Consumer &amp; Specialties
 
 &nbsp;and&nbsp;
 
 Engineered Solutions
 
 .&nbsp;
 
 
 
 
 
 The
 
 &nbsp;Specialty Minerals (SMI)&nbsp;
 
 segment produces and sells the synthetic mineral product precipitated calcium carbonate (PCC), mines mineral ores and processes and sells natural mineral products, primarily limestone and talc. This segment's products are used principally in the paper, building materials, paint and coatings, glass, ceramic, polymer, food, automotive and pharmaceutical industries.
 
 
 
 
 
 
 
 
 
 We currently have an exciting opportunity for a
 
 Customer Service &amp; Logistics Specialist
 
 based at our facility in Istanbul, Turkey.
 
 
 
 Customer Service &amp; Logistics Specialist is responsible for (but not limited to) customer service for all domestic and international customers, responding to customer requests in timely and efficient manner, obtaining carrier rates, arranging freight and domestic and export operations in coordination with the Sales and Manufacturing Teams, and follows up all the domestic and international orders and shipments to ensure timely delivery and customer satisfaction.
 
 
 Excellent English both verbal and written skills required. Occasional coverage for other countries and regions may be required.&nbsp;
 
 
 
 
 
 
 MAIN DUTIES AND RESPONSIBILITIES:
 
 
 
 
 
 <ul>
 <li>
 Management of customer service, order management, including pricing, proforma invoices, credit/collection, new customer, and location set up for both local and abroad customers.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Daily management of logistics, warehousing, and shipments for both local and abroad customers.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Inventory control &ndash; insuring safety stock and kanban system are in place for abroad customers.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Oversight of dispatching of product from site, invoicing and completion of all shipping documentation for local customers.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Manage and maintain carrier and distributor contracts in company contract management system.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Responsible for sales, inventory, customer complaint reporting and Voice of the Customer (VOC) surveys.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Demand Planning including organization of sales forecast for operations plan &amp; interface with financial team.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 KPI&rsquo;s include OTIF, Invoice Accuracy, Customer Responsiveness
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Booking sales orders in Oracle for local customers
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Sending problematic orders to EMEA team (hold customer)
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Raising the sales invoices, scanning of the AP invoices received to paywiz for Local customers
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Coding proper product line on the invoices.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Entering DFF columns on freight recovery report.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Preparing monthly forecast report for month end close.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Working with accounting team closely and responding queries related accounting and finance of the operation.&nbsp;
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Ensure company safety targets are met.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Duties and responsibilities may be assigned or reassigned to this job at any time.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Actively participates in the implementation of sustainable improvement processes, such as 5S, Kaizen, Daily Management Control, Standard Work and Problem Solving.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 REQUIREMENTS:
 
 
 
 
 
 
 
 
 
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.&nbsp;The requirements listed below are representative of the knowledge, skill, and /or ability required.&nbsp;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 
 
 
 
 EDUCATION and/or EXPERIENCE
 
 &nbsp;
 
 
 Bachelor&rsquo;s degree (B.S./B.A.) from a four-year university.
 
 
 Minimum 3 years of experience, performing International Customer Service and Logistics in a manufacturing environment with in depth knowledge of export documentation and compliance requirements.
 
 
 Experience in an ERP system integrated environment, preferably with Oracle E-Business Suite Applications.
 
 
 Proficiency with MS Word, Excel, Outlook and Internet a must
 
 
 
 
 
 
 COMMUNICATION SKILLS
 
 &nbsp;
 
 
 Possess excellent English language verbal and written skills and effectively present communication/information when required.
 
 
 Must be reliable, well organized and able to work independently, with minimal supervision
 
 
 Strong collaborative, problem solving and interpersonal skills, very detail oriented with proven ability to prioritize
 
 
 
 
 
 
 TRAVEL&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 
 
 Travel may occur on an infrequent basis.
 
 
 
 &nbsp;
 
 
 
 
 PHYSICAL DEMANDS
 
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.&nbsp;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 
 
 
 
 
 
 
 WORK ENVIRONMENT
 
 &nbsp;
 
 
 While performing the duties of this job, the employee is typically required to regularly conduct work in a controlled office environment, moving around the office as needed, sitting at a desk, using office equipment, including but not limited to a personal computer, fax machine, copier and telephone, read, write, listen, speak, and understand English, have the ability to work independently, be dependable and maintain confidential information, integrity and composure at all times.
 
 
 
 
 
 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.&nbsp;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 
 
</div>

Customer Service & Logistics Specialist

Kuehne+Nagel

<div>
 
 It's more than a job
 
 
 
 When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
 
 
 &lrm;
 
 
 Sea Logistics Customer Care Specialist supports customers by providing helpful information, answering questions, and responding to complaints. To provide front line support for clients and customers and to ensure that customers are satisfied with products, services, and features.
 
 
 To be accountable for maintaining excellent service for our internal and external customers. They are account owner of house accounts (personally own an account portfolio).
 
 
 
 How you create impact
 
 
 
 <ul>
 <li>
 Holistic support for customers in the field of sea freight and promotion of long-term, partnership-based customer relationships
 </li>
 <li>
 Processing customer inquiries and preparing offers
 </li>
 <li>
 Control of order processing from order acceptance to document verification to the completion of the shipment
 </li>
 <li>
 Integration and maintenance of customer data as well as creation of reports for the analysis and optimization of our services
 </li>
 <li>
 Close cooperation with the operational departments, sales and carriers
 </li>
 <li>
 Expansion of the portfolio of our existing customers, development of new business and acquisition of customers
 
 
 </li>
 </ul>
 
 What we would like you to bring
 
 
 
 <ul>
 <li>
 Completed training as a freight forwarding and logistics services clerk or comparable qualification
 </li>
 <li>
 First professional experience in customer service, ideally in transport and forwarding
 </li>
 <li>
 Confident handling of MS Office programs
 </li>
 <li>
 Independent, team-oriented and service-oriented working style
 </li>
 <li>
 Confident appearance, strong communication skills as well as a high level of service and customer orientation
 </li>
 <li>
 Fluent in Turkish and good written and spoken English skills
 
 
 </li>
 </ul>
 
 What's in it for you
 
 
 
 At Kuehne+Nagel you are always part of a team, but still have control over how you arrange your own work and your own way of achieving success. Present your customers with the products and services of a company that is the global market leader in logistics in many sectors. In return we offer a wide range of continuing professional development opportunities.
 
 
 
 Who we are
 
 
 
 Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
 
 
 As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
 
 
 We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
 
 
</div>

Sea Logistics Customer Care Specialist (Import)

Empa Electronics

<div>
 
 
 Join Empa Electronics as a Purchasing and Procurement Specialist
 
 
 
 Empa Electronics, the leading electronic components distributor since 1981, is known for its innovative approach to distribution.
 
 
 
 
 
 
 Position Requirements:
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree,
 </li>
 <li>
 Good command of English,
 </li>
 <li>
 Good knowledge of MS Office Programs,
 </li>
 <li>
 Min 2 years of relevant experience,
 </li>
 <li>
 Being able to work in a team,
 </li>
 <li>
 Operational Excellence &amp; Customer Oriented.
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 <ul>
 <li>
 Registering orders to the system and open Purchase Orders to the Suppliers,
 </li>
 <li>
 Follow up of order backlogs and coordinate shipment with convenient carriers,
 </li>
 <li>
 Providing appropriate coordination services with related departments within the company for shipment preparation and logistics,
 </li>
 <li>
 Following supplier and customer shipment guidelines,
 </li>
 <li>
 Following customer needs and complaints,
 </li>
 <li>
 Providing the demands from all suppliers within the framework of the service standard and making the necessary guidance,
 </li>
 <li>
 Supply Chain Management.
 </li>
 </ul>
 
 
</div>

Purchasing and Procurement Specialist

<div>Bir i&#351;e ba&#351;vurmadan &ouml;nce, bu sayfan&#305;n sa&#287; &uuml;st k&ouml;&#351;esinde bulunan se&ccedil;eneklerden dil tercihinizi se&ccedil;in.
Bir Fortune Global 500 &#351;irketinde bir sonraki f&#305;rsat&#305;n&#305;z&#305; ke&#351;fedin. Yenilik&ccedil;i olanaklar hayal edin, tatmin edici i&#351; k&uuml;lt&uuml;r&uuml;m&uuml;z&uuml; deneyimleyin ve her ge&ccedil;en g&uuml;n daha iyi olman&#305;za yard&#305;mc&#305; olacak yetenekli ekiplerimizle &ccedil;al&#305;&#351;&#305;n. UPS'i yar&#305;nlara ta&#351;&#305;mak i&ccedil;in ne gerekti&#287;ini biliyoruz - benzersiz bir beceri + h&#305;rs kombinasyonuna sahip insanlar. Kendinizi veya ekiplerimizi y&ouml;netmek i&ccedil;in gerekli niteliklere ve motivasyona sahipseniz, becerilerinizi kullanmaya ve sizi bir sonraki seviyeye ta&#351;&#305;maya haz&#305;r rollerimiz var.
&#304;&#351; A&ccedil;&#305;klamas&#305;:
Job Title: Sales Support Specialist
Job Summary:
The Sales Support Specialist plays a key role in driving sales effectiveness by supporting sales operations, enhancing client engagement, and ensuring accurate and timely execution of sales processes. This role works closely with the Sales Manager and cross-functional teams to manage customer communications, coordinate sales initiatives, and maintain sales tools and reporting. A strong understanding of, client service, and process improvement is essential.<div></div>
Key Responsibilities:
Sales Operations &amp; Support<ul><li>
Assist the Sales Manager with implementation of sales strategies, campaigns, and operational procedures across regions and sectors.</li><li>
Coordinate and support sales initiatives, including, business plans, and sales presentations.</li><li>
Maintain and prepare internal sales reports, dashboards, and recognition programs.</li><li>
Monitor proposal status and follow up with internal stakeholders to ensure timelines are met.</li></ul>
Process &amp; Systems Support<ul><li>
Help manage and maintain sales-related tools and platforms; assist team members with system usage and troubleshooting.</li><li>
Identify opportunities to streamline workflows and improve internal processes related to client service and sales support.</li><li>
Participate in rollout and user testing of tools and systems that enhance sales productivity and customer experience.</li></ul><div></div>
Qualifications:<ul><li>
Bachelor&rsquo;s Degree in Business, Marketing, or a related field (required).</li><li>
2&ndash;3 years of experience logistics industry (required).</li><li>
Strong proficiency in Microsoft Office Suite (especially Excel and PowerPoint).</li><li>
Familiarity with CRM or sales platforms (e.g., Salesforce) is a plus.</li><li>
Excellent written and verbal communication skills in English.</li><li>
Strong attention to detail, organization, and time management.</li><li>
Customer-focused mindset with ability to collaborate across teams.</li></ul> 
&Ccedil;al&#305;&#351;an T&uuml;r&uuml;: 
Kal&#305;c&#305; 
UPS; ayr&#305;mc&#305;l&#305;&#287;&#305;n, tacizin ve misillemenin olmad&#305;&#287;&#305; bir i&#351; yeri sa&#287;lamay&#305; taahh&uuml;t eder.</div>

Sales Support Specialist

<div><div>We&rsquo;re looking for Planning Specialist across our business located in Maltepe, &#304;stanbul! 
</div><div>
Let's be the part of our #TogetherUnstoppable team! 
</div><div>
DHL is a brand with a vision to become &ldquo;The logistics company for the world&rdquo;. Our promise to customers is to provide simplifying services and sustainable solutions and to always demonstrate respect without compromising on results. 
</div><div>
DHL Supply Chain is providing supply chain management and consulting like warehousing, distribution, managed transportation services and value-added services in consumer, retail, life science &amp; healthcare, technology, engineering &amp; manufacturing and automotive sectors. We are active in more than 60 countries and territories, employing around 120,000 people. DHL Supply Chain located in 2400 locations all over the world and manages approx. 23 million m2 storage area. 
</div><div>
DHL Supply Chain Turkey started its operations in 2000 providing warehousing, distribution, labeling, packaging, technical services, home delivery, spare parts logistics and reverse logistics services. DHL Supply Chain Turkey serving leading companies in consumer, retail, healthcare, automotive, engineering &amp; manufacturing and technology sectors with more than 2000 employees in 370 thousand m2 warehousing space. 
</div><div>
Qualifications:</div><ul><li>Preferably bachelor&rsquo;s degree in Industrial Engineering, International Logistics or related fields</li><li>Having knowledge on logistics processes is strong asset</li><li>Able to work under pressure and meet deadlines</li><li>Minimum Upper Intermediate in English both verbal and writing is a must</li><li>Very good command of MS Office tools</li><li>Strong organization and planning skills</li><li>Willing to work cooperatively as a team member</li><li>High customer focus and teamwork spirit</li></ul><div> 
Job Description</div><ul><li>Following daily open orders and make sure that about their logistical organization</li><li>Managing 3rd PL firms according to customer needs</li><li>Making a long-term critical part analysis</li><li>Providing the parts to production lines in time without any production loss</li><li>Deciding MOT (mode of transportation) in short-term and long term by optimizing budget cost.</li><li>Optimizing the route definition for under the cross-docking service.</li><li>Managing material flow during contingency or disaster periods, creating alternative flow plans to feed production according to JIT principles</li><li>Making risk and root cause analysis for all supply chain processes and establishing of precautions and emergency plans</li><li>Supporting daily, weekly and monthly reports</li></ul></div>

LLP - Planning Specialist (MP&L)

Yazaki

<div></div><div><div><div><div><div><div><div><h1 class="jobSectionHeader">Trade Compliance Sr. Specialist
</h1></div></div></div></div><div><div><div><div>Join Yazaki. Connect to the future. 

Country: T&uuml;rkiye (TR) 
City: Sakarya 
Worksite / Location: Logistics Hub Istanbul 

Job Function: EDS_Logistics 
Job Discipline:
 
Job Family: Customs &amp; Global Trade 

Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a Trade Compliance Sr. Specialist in our plant in [[location]].

Trade Compliance Sr. Specialist

 We are looking for an &ldquo;Trade Compliance Sr. Specialist&rdquo; to be member of our new Logistics Hub Organization based in Kurtkoy Istanbul.

Key Responsibilities:
<ul>
<li>Control Dual use, military application, EU correlation list Tar. code, denied parties, denied countries, US embargo&rsquo;s.</li>
<li>Ensure compliance of Logistics processes with internal and external rules</li>
<li>Leading official customs audits and investigations and export controls for responsibilty countries</li>
<li>Manage and monitor activities of customs brokers and other trade related service providers by regular audits and report its results for responsibilty counties.</li>
<li>To follow the regulations within the scope of international sanctions.</li>
<li>Preparation of Suspicious Activity Report Escalating unusual BU activities which might relate to money laundering or terrorist financing and sanction.</li>
<li>Support in the evaluation of the impacts of newly issued regulations on new and/or existing products, services, and processes</li>
<li>Monitor regulatory developments and ensure that the company stays compliant with the latest laws and regulations.</li>
<li>Provide guidance to business units on compliance matters and ensure that all business activities are conducted in compliance with relevant laws and regulations.</li>
<li>Ensure that the company has adequate systems and processes in place to detect and prevent compliance breaches.</li>
<li>Perform internal or external customs and foreign trade trainings and To offer solutions to ongoing and future foreign trade transactions to be realized in the most effective way and according to the regulatory compliance at the same time.</li>
</ul>
 Qualifications:
<ul>
<li>Has a Bachelor's Degree from related departments (industrial engineering, business management etc.)</li>
<li>Has an excellent command of written and spoken English</li>
<li>Has minimum 4 years of previous experience in same position,</li>
<li>Will be able to reside in Istanbul Anatolian Side,</li>
<li>Good command of MS Office programs</li>
<li>Advance SAP knowledge</li>
<li>No military obligation for male candidates</li>
</ul>
At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship. 

We are looking forward to receiving your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application! 

Ps. Didn't find what you are looking for? 
Take a look at our careers page! Be careful though, you might find your next dream job.</div></div></div></div></div></div></div>

Trade Compliance Sr. Specialist

Marcel Aviation

<div>
 
 We are looking for " Technical Supply Specialist" who will work at the Headquarter of Marcel Havac&inodot;l&inodot;k.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor's degree in related fields (i.e. Civil Aviation )
 </li>
 <li>
 Excellent command of written and spoken English,
 </li>
 <li>
 Advanced knowledge in MS Office Application. (for experienced candidates, Wings NG or similar ERP solutions experience is a plus.)
 </li>
 <li>
 Preferably with minimum 3-4 years experience in the field of aviation procurement and/or aviation logistics.
 </li>
 <li>
 Excellent organizational, problem solving and communication skills,
 </li>
 <li>
 Strong analytical abilities, pro-active and self-motivated, willing to take responsibility,
 </li>
 <li>
 Ability to work on flexible hours if needed via remote access to systems.
 </li>
 <li>
 Ability to make sound decisions under time pressure environment,
 </li>
 <li>
 Ability to communicate and coordinate with people from various cultures,
 </li>
 <li>
 Result-oriented, a good team player, well-disciplined and well-organized,
 </li>
 <li>
 Flexible working hours,
 </li>
 <li>
 No obligation of military service for male candidates.
 </li>
 </ul>
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Responsible for sourcing and purchasing of aviation rotables, expendables, chemicals and tools.
 </li>
 <li>
 Ensure that all parts and materials have appropriate paperwork.
 </li>
 <li>
 Comparison of received proposals, preparation of comparison tables and submission for approval in order to identify the best proposal in terms of condition, price and lead time.
 </li>
 <li>
 Preparation of formal orders for the selected items and approved proposals and submission to the related supplier. Follow up of orders in order to receive the parts on time or by defined deadlines whereas applicable.
 </li>
 <li>
 Processing and follow up of all logistics phases in coordination with forwarders &ndash; logistics partners and other related internal departments.
 </li>
 <li>
 Coordination with other departments in order to perform his/her duties in accordance with described procedures.&nbsp;
 </li>
 <li>
 
 Develop business opportunities with service providers and maintain a constant communication with them related to materials and logistics.
 
 </li>
 <li>
 
 Provide AOG support when necessary.
 
 </li>
 <li>
 
 Establish and supervise a supply chain process for new/current company projects.
 
 </li>
 </ul>
 
 
 
</div>

Technical Supply Specialist

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