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customer care executive

customer service officer corporate office

Madi International

Overview Madi International is seeking a dedicated and professional Customer Service Officer to join our team. In this role, you will play a key part in delivering outstanding service and support to our clients, ensuring their satisfaction and enhancing their overall experience with the brand. The ideal candidate is organized, responsive, and committed to maintaining high service standards. Responsibilities <ul><li>Respond to customer inquiries via phone, email, and in person in a professional and timely manner</li><li>Process orders, returns, and service requests accurately</li><li>Resolve customer complaints with a solution-oriented approach</li><li>Maintain customer records and update information in the CRM system</li><li>Provide information on products, services, and promotions</li><li>Coordinate with internal teams to ensure customer satisfaction</li><li>Uphold Madi International's standards of customer care and professionalism</li></ul> Qualifications <ul><li>1-2 years of experience in customer service or a similar role</li><li>Strong communication skills in both English and Arabic</li><li>High school diploma or higher education (bachelors degree is a plus)</li><li>Proficiency in Microsoft Office and CRM systems</li><li>Excellent problem-solving skills and attention to detail</li><li>Positive attitude and ability to work as part of a team</li><li>Passion for the beauty and wellness industry is a plus</li></ul> Seniority level <ul><li>Entry level</li></ul> Employment type <ul><li>Full-time</li></ul> Job function <ul><li>Other</li></ul> Industries <ul><li>Cosmetics</li></ul>Get notified about new Customer Service Officer jobs in Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates.

Customer Service Officer-Corporate Office

Oia Properties

About Oia PropertiesOia Properties is a leading real estate agency operating in Abu Dhabi and Dubai, specializing in the sale and re-sale in Secondary market of residential properties.We are recognized for our customer-centric approach, aiming to connect clients not only to their homes but also to their communities. We provide expertise in marketing and sales of luxury real estate, ensuring attention to detail and high-quality customer service.Primary Purpose We are seeking a detail-oriented and proactive Administrative Officer to provide comprehensive administrative and operational assistance to our Sales team. The role involves coordinating documentation, supporting client registrations, and ensuring smooth communication between clients, developers, and internal departments.Key Responsibilities:&middot; Manage incoming and outgoing calls, ensuring timely responses.&middot; Respond promptly to emails and client inquiries.&middot; Receive and handle customer inquiries professionally.&middot; Update the sales team on upcoming events and provide necessary support.&middot; Communicate and register with developers and agencies.&middot; Coordinate driver schedules and track driver overtime&middot; Order and manage office supplies.&middot; Maintain office cleanliness and ensure smooth day-to-day operations.&middot; Ensure employee adherence to company policies.&middot; Provide general administrative support to Sales, Marketing, HR, Accounts, Listings, and assist with directives from the CEO.Qualifications and Experience:<ul><li>Proven experience in administration.</li><li>Bachelor&rsquo;s Degree in any administration-related field.</li></ul>Key Skills &amp; Competencies<ul><li>Strong organizational and multitasking abilities.</li><li>Proficiency in MS Office Suite.</li><li>Excellent communication and interpersonal skills.</li><li>Attention to detail with strong documentation and filing practices.</li><li>Ability to work in a fast-paced, dynamic environment.</li></ul>Job Type: Full-timeJob Type: Full-time

Administrative Officer (UAE National)

Al Ramz Corporation

A financial services firm in Abu Dhabi is seeking a Chief HR Officer and Head of Business Support. The role requires a minimum of 10 years' experience in corporate finance advisory, a Bachelor's in Law, and fluency in Arabic and English. The incumbent will direct legal strategy, ensure compliance with regulations, and provide guidance on governance matters. Strong negotiation skills and extensive corporate law knowledge are mandatory.

Senior VP, Legal & Corporate Governance

MAP Vision General Contracting L L C

Job Title: Admin Officer (Office Based) Location: UAE Salary: AED 3,500 &ndash; 4,000 (based on experience) Availability: Immediate JoiningJob Responsibilities:<ul><li>Oversee day-to-day administrative and operational activities to ensure smooth office and site operations.</li><li>Manage vendor coordination, procurement, and service agreements efficiently.</li><li>Handle fleet management including vehicle allocation, maintenance schedules, and documentation.</li><li>Maintain and organize administrative records, contracts, and office supplies.</li><li>Support HR and site teams with logistics, employee coordination, and mobilization requirements.</li><li>Ensure compliance with company policies and assist in implementing administrative procedures.</li><li>Coordinate with internal departments and external suppliers to meet operational needs.</li></ul>Requirements:<ul><li>Minimum 3 years of UAE experience in a similar administrative or operations role.</li><li>Strong organizational and multitasking abilities.</li><li>Good communication and coordination skills.</li><li>Proficiency in MS Office applications (Word, Excel, Outlook).</li><li>Ability to work independently and handle multiple priorities.</li><li>Valid UAE Driving License will be an added advantage</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Visa Status?</li><li>Expected Salary?</li><li>Expected Joining Date?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Admin Officer: 3 years (Preferred)</li></ul>License/Certification:<ul><li>UAE Driving License (Preferred)</li></ul>Location:<ul><li>Abu Dhabi (Abu Dhabi) (Preferred)</li></ul>Work Location: Remote

Hiring - Admin Officer

MAZ Boutique

Position Overview:The Head of Operations &ndash; CEO Office will serve as the operational and strategic link between the CEO and all departments and affiliated entities. The role ensures that strategic priorities are translated into actionable plans and executed effectively, maintaining structure, accountability, and performance across the organization.This position requires a professional who combines operational discipline, business acumen, and strategic awareness&mdash; someone capable of coordinating complex workflows, understanding commercial objectives, and supporting the CEO in both daily execution and long-term planning.The role offers a clear pathway toward Chief Operating Officer (COO) for candidates who demonstrate exceptional performance, reliability, and alignment with the CEO&rsquo;s direction.Key Responsibilities:1. Strategic Operations &amp; Implementation<ul><li>Translate the CEO&rsquo;s strategic directives into detailed execution plans and ensure follow-through across all departments.</li><li>Bridge the gap between strategy and operations, ensuring business goals are supported by efficient processes and measurable outcomes.</li><li>Maintain visibility over key projects, reporting progress and highlighting risks or delays to the CEO.</li></ul>2. Business Understanding &amp; Commercial Insight<ul><li>Collaborate with finance and strategy teams to align operations with financial and business objectives.</li><li>Contribute to business reviews, cost optimization discussions, and performance analysis of subsidiaries or ventures.</li><li>Identify opportunities for efficiency, growth, or new revenue channels through operational improvements.</li></ul>3. Executive Coordination<ul><li>Act as the coordination point between the CEO, departments, and external partners.</li><li>Prepare executive briefs, meeting summaries, and follow-up trackers for internal and external discussions.</li><li>Support the CEO in business meetings, ensuring all operational and financial data are properly prepared and presented.</li></ul>4. Organizational Efficiency<ul><li>Improve workflow, communication, and reporting systems across departments.</li><li>Establish consistent reporting formats and ensure timely submission of progress reports and KPIs.</li><li>Build a culture of accountability and proactive execution.</li></ul>5. Governance, Confidentiality &amp; Leadership<ul><li>Ensure that all internal operations comply with corporate procedures and governance requirements.</li><li>Handle confidential information with absolute discretion and integrity.</li><li>Represent the CEO Office professionally and build trusted relationships across internal and external networks.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, or related field (MBA preferred).</li><li>10&ndash;15 years of progressive experience in operations, strategy execution, or corporate services within a holding company, family group, or semi-government organization in the UAE.</li><li>Strong understanding of business operations, finance coordination, and strategic planning processes.</li><li>Proven ability to manage cross-functional teams and translate executive vision into deliverable results.</li><li>Fluent in English; Arabic proficiency is an advantage.</li><li>Excellent communication, problem-solving, and analytical skills.</li></ul>Personal Attributes:<ul><li>Loyal, discreet, and trustworthy.</li><li>Strategic thinker with operational precision.</li><li>Structured, organized, and proactive.</li><li>Calm under pressure and capable of managing complex environments.</li><li>Strong sense of accountability, ownership, and professional integrity.</li></ul>Career Path:This position is designed as a strategic operational leadership role reporting directly to the CEO. Upon demonstrating high performance, initiative, and trusted judgment, the selected candidate may be promoted to Chief Operating Officer (COO), with broader oversight across all operational and business functions.Job Type: Full-timePay: From AED20,000.00 per monthExperience:<ul><li>operation and, strategy execution: 10 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>

Head of Operations – CEO Office

HIRES IMG HUMAN RESOURCES CONSULTANCY - L.L.C - S.P.C

Location: United Arab Emirates Company: International Market Group Salary: Up to AED 10,000 per monthAbout the RoleInternational Market Group is seeking a highly skilled and experienced Corporate Insurance Officer to join our dynamic team. The ideal candidate will be responsible for managing and administering health and property insurance policies, ensuring compliance with UAE regulations, and maintaining strong relationships with insurers and brokers.Key Responsibilities<ul><li>Administer and manage health insurance policies, including member additions and deletions, in compliance with UAE laws and regulations.</li><li>Build and maintain strong relationships with insurers and brokers.</li><li>Monitor and implement updates related to UAE health insurance laws and eligibility requirements for UAE Nationals and expatriates.</li><li>Handle various types of health insurance plans (individual, family, and group).</li><li>Manage policy documentation, coverage limits, exclusions, and benefits.</li><li>Oversee claims processes and documentation for automobile, marine, and HSE incidents.</li><li>Manage property insurance policies and ensure compliance with relevant standards and regulations.</li><li>Utilize HRIS systems and Microsoft Office Suite for reporting and policy management.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, Healthcare Management, or a related field.</li><li>Minimum 8 years of experience in health insurance administration or a related HR role (preferably in the UAE).</li><li>Proficient in Microsoft Office Suite and HRIS systems.</li><li>Strong knowledge of UAE health insurance laws and industry practices.</li><li>Excellent communication and organizational skills. male candidates are preferred.</li></ul>Job Type: Full-timePay: AED10,000.00 - AED10,500.00 per month

Corporate Insurance Officer

Hilton

<div>Learning &amp; Development Executive
A Training Officer is responsible for identifying and providing training to internal customers to deliver an excellent staff experience while working with and ensuring that all departments are achieving their training objectives. 
 
 
What will I be doing? 
As a Training Officer, you are responsible for identifying and providing training to internal customers to deliver an excellent staff experience. A Training Officer will also be required to assist departments in achieving training objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Provide quality training to internal customers</li>
<li>Assist in coordinating and administering Vocational Qualification</li>
<li>Adhere to in-house training plan</li>
<li>Identify training and development needs systematically throughout the hotel in conjunction with Line Managers/Head of Department, HR Manager, and Training Manager</li>
<li>Assist Line Manager/Head of Department in achieving training objectives and review on a monthly basis</li>
<li>Prepare, organise, administer and conduct in-house training courses ie. Recruitment and Selection, Discipline and Grievance</li>
<li>Ensure new employees have received departmental and legal training</li>
<li>Hold monthly Departmental meetings with trainers to ensure training needs are being covered</li>
</ul>What are we looking for? 
A Training Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous experience in HR/training</li>
<li>Positive attitude</li>
<li>Good communication and people skills</li>
<li>Committed to delivering a high level of customer service, both internally and externally</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work under pressure</li>
<li>Ability to work on their own or in teams</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>CIPD qualified</li>
<li>Knowledge of hospitality</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Learning & Development Executive

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