call center operator

customer service representative (freezone experience is a must) Jobs in  Ajman

customer service representative (freezone experience is a must)

customer service officer

Al Khial Cleaner

Excellent communication skills in English &amp; Tagalog.Ability to formulate &amp; prioritize the tasks.Answering inbound calls of customers who are calling to enquire for laundry services/products.Constantly updating self on product/services knowledge.Communicating with the customers in a polite and helpful manner over the phone.Coordination with the field team to schedule pickup/delivery.Have a sound knowledge of Dubai &amp; Abu Dhabi area's.Booking appointments using WhatsApp/calling &amp; updating customer database.Managing COD &amp; online payment.The patience and ability to engage customers in conversation. Good sales ability.Working knowledge of relevant computer software.Excellent interpersonal and problem solving skillsThe ability to handle rejection and stress in soliciting customers.Previous experience in delivery company is preferable.Job Type: Full-timePay: From AED2,000.00 per monthAbility to commute/relocate:<ul><li>Ajman: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>customer service: 1 year (Required)</li></ul>

Customer Service Officer

Perfect Foodstuff Packing LLC

Cost Accountant &ndash; Manage cost control, budgeting, and cost optimization.Management Accountant &ndash; Provide financial planning, analysis, and decision support.Financial Analyst &ndash; Analyze financial data, prepare reports, and assist in investment decisions.Budget Analyst &ndash; Prepare and monitor organizational budgets.Internal Auditor &ndash; Evaluate internal controls and ensure compliance with financial policies.Finance Manager &ndash; Oversee financial operations, reporting, and strategic planning.Chief Financial Officer (CFO) &ndash; Lead the financial strategy and performance of the company.Cost Controller &ndash; Monitor production costs and implement cost-saving measures.Plant Accountant &ndash; Handle factory costing, variance analysis, and inventory valuation.Inventory Manager &ndash; Optimize inventory levels and reduce holding costs.Financial Consultant &ndash; Advise businesses on cost management, profitability, and financial planning.Tax Consultant &ndash; Assist with tax planning, compliance, and advisory.Business Analyst &ndash; Analyze business processes and improve efficiency and profitability.Credit Analyst &ndash; Assess creditworthiness and financial risks.Investment Analyst &ndash; Evaluate investment options and portfolio management.Treasury Analyst &ndash; Manage liquidity, funding, and financial risk.Accounts Officer / Finance Officer &ndash; Manage accounting and budgeting in public departments.Audit Officer &ndash; Conduct cost and performance audits for government projects.ERP Specialist (Finance Module) &ndash; Implement and manage ERP systems like SAP or Oracle.Forensic Accountant &ndash; Investigate financial fraud and irregularities.Academician / Trainer &ndash; Teach cost and management accounting.Job Type: Full-time

Accountant

Tafaseel Group Holding

Overview Customer Service Representative (Freezone Experience is a MUST) - Tafaseel Group Holding. Join to apply for the Customer Service Representative role. The role involves being the first point of contact for customers, handling inquiries, resolving issues, and ensuring a seamless post-purchase experience. A strong understanding of Freezone procedures and customer expectations is required. Key Responsibilities <ul><li>Respond to customer inquiries via email, chat, phone, and social media in a timely and professional manner</li><li>Resolve product, order, shipping, and return-related issues efficiently and empathetically</li><li>Process orders, refunds, and exchanges through internal systems</li><li>Monitor and manage customer reviews and feedback to enhance the customer experience</li><li>Collaborate with logistics, warehouse, and product teams to address customer concerns</li><li>Maintain accurate records of customer interactions in CRM tools</li><li>Identify trends in customer issues and suggest improvements to internal processes</li><li>Support promotional campaigns, product launches, and seasonal sales</li></ul> Requirements <ul><li>Proven experience as a Customer Service Representative, preferably in a Freezone environment</li><li>Freezone experience is a must</li><li>Familiarity with customer service tools and platforms</li><li>Experience with CRM tools (e.g., Zendesk, Freshdesk, Salesforce)</li><li>Excellent verbal and written communication skills</li><li>Strong problem-solving abilities and attention to detail</li><li>Ability to multitask and work in a fast-paced environment</li><li>Positive attitude and team-oriented mindset</li><li> Preferred Experience handling international customers or multi-language support</li></ul>

Customer Service Representative (Freezone Experience is a MUST)

HadraMout Real estate

Key Responsibilities<ul><li>Develop, implement, and manage the company&rsquo;s social media strategy.</li><li>Create engaging and creative content for platforms (Instagram, Facebook, TikTok, LinkedIn, X, etc.).</li><li>Monitor SEO and user engagement, and suggest content optimization.</li><li>Manage and oversee social media campaigns to generate leads.</li><li>Respond to comments, messages, and inquiries in a professional and timely manner.</li><li>Collaborate with the Sales and Marketing teams to align social media content with business goals.</li><li>Stay up to date with the latest social media trends, tools, and best practices.</li><li>Assist in developing social media advertisements and sponsored campaigns.</li></ul>Qualifications and Requirements<ul><li>Bachelor&rsquo;s degree in Marketing, Media, Communications, or related field.</li><li>Proven experience as a Social Media Officer, Specialist, or similar role.</li><li>Strong knowledge of major social media platforms and analytics tools.</li><li>Excellent English communication skills (Arabic is a plus).</li><li>Creative mindset with strong attention to detail.</li><li>Basic graphic design and video editing skills are an advantage.</li><li>Ability to work under pressure and meet deadlines.</li></ul>Job Type: Full-time

Social Media Officer - Arabic Speaker

Le Pearl Fashion

Key Responsibilities: -&middot; Customer Service&middot; Responsible for greeting and meeting all customers promptly and politely as they enter the store&middot; Provide customer satisfaction by delivering exceptional customer service&middot; Guide customers throughout the store or to the specific area the customer requests&middot; Develop a clear understanding of all departments, products, make and feature.&middot; After sales service&middot; Manage transactions with customers using cash registers&middot; Scan goods and ensure pricing is accurate&middot; Collect payments whether in cash or credit&middot; Issue receipts, refunds, change or tickets&middot; Redeem stamps and coupons&middot; Cross-sell products and introduce new ones&middot; Effectively deal with customer queries and complaints&middot; Ensure confidentiality with respect to Le Pearl retail/store sales information.Store Merchandise / Merchandising:-&middot; Maintain a detailed knowledge of the merchandise/ products stocked in the store.&middot; Provide information about the customers(likes, dislikes and opinions) to the department in charge&middot; Ensure effective stock replenishment to the store and assure continuous stock availability, ongoing recovery &amp; maintenance in the store&middot; Ensure the highest standard of merchandising is maintained in store at all times.&middot; Ensure that all sections are neat &amp; clean. All the items correctly priced&middot; Ensure that the Brand delivers what has been promised to the customer consistently &amp; flawlessly.&middot; Maximizing sales by promoting highest standards of customer serviceRequirements: -&middot; Graduate / undergraduate in any discipline&middot; Basic Computer Knowledge&middot; Work experience as a retail cashier or in a similar role in sales&middot; Good math skills&middot; Strong communication and time management skills&middot; Customer satisfaction-orientedSkills &amp; Capabilities: -&middot; Result Orientation&middot; Proactive&middot; Flexibility&middot; Interpersonal Skills&middot; Team Player&middot; Customer Focus&middot; Soft Spoken&middot; Patience&middot; Interactive&middot; Energetic&middot; Fashion Trend KnowledgeJob Types: Full-time, Contract Contract length: 24 monthsPay: AED2,000.00 - AED2,500.00 per month

Cashier/Sales Associate

Tafaseel Group

<ul><li> Job Summary: We are seeking a highly motivated and customer-oriented Call Center Agent with prior experience in a Freezoneenvironment. The ideal candidate will be responsible for handling inbound and outbound calls, responding to customer inquiries, and providing accurate information and support in a timely and professional manner. Key Responsibilities: <ul> Handle inbound and outbound customer calls efficiently and professionally. Provide accurate, valid, and complete information to clients based on the Freezone's services, processes, and regulations. Address customer inquiries, concerns, and complaints with empathy and professionalism. Escalate unresolved issues to the appropriate departments in a timely manner. Maintain detailed records of customer interactions, transactions, feedback, and complaints. Meet performance metrics including call quality, response time, and customer satisfaction. Stay up-to-date with Freezone procedures, policies, and updates to ensure accurate communication with clients. Collaborate with internal teams to resolve customer issues and improve service delivery. </ul></li><li> Requirements: <ul> Proven experience working in a Freezone environment (e.g., customer service, administrative, or licensing support roles). Minimum of 3 years in a customer service or call center role. Excellent communication skills in English (Arabic is a plus). Strong problem-solving and interpersonal skills. Ability to work under pressure and manage multiple tasks. Proficient in MS Office and CRM systems. Flexible to work shifts, including weekends if required. </ul></li><li> Preferred Qualifications: <ul> Familiarity with UAE Freezone regulations and services. Experience handling inquiries related to business setup, licensing, or visa processes in Freezones. Multilingual capabilities are a plus. </ul></li></ul>

Call Center Agent - Freezone experience

Tafaseel BPO

Job Summary: We are seeking a highly motivated and customer-oriented Call Center Agent with prior experience in a Freezoneenvironment. The ideal candidate will be responsible for handling inbound and outbound calls, responding to customer inquiries, and providing accurate information and support in a timely and professional manner. Key Responsibilities: <ul><li>Handle inbound and outbound customer calls efficiently and professionally.</li><li>Provide accurate, valid, and complete information to clients based on the Freezone's services, processes, and regulations.</li><li>Address customer inquiries, concerns, and complaints with empathy and professionalism.</li><li>Escalate unresolved issues to the appropriate departments in a timely manner.</li><li>Maintain detailed records of customer interactions, transactions, feedback, and complaints.</li><li>Meet performance metrics including call quality, response time, and customer satisfaction.</li><li>Stay up-to-date with Freezone procedures, policies, and updates to ensure accurate communication with clients.</li><li>Collaborate with internal teams to resolve customer issues and improve service delivery.</li></ul> Requirements: <ul><li>Proven experience working in a Freezone environment (e.g., customer service, administrative, or licensing support roles).</li><li>Minimum of 3 years in a customer service or call center role.</li><li>Excellent communication skills in English (Arabic is a plus).</li><li>Strong problem-solving and interpersonal skills.</li><li>Ability to work under pressure and manage multiple tasks.</li><li>Proficient in MS Office and CRM systems.</li><li>Flexible to work shifts, including weekends if required.</li></ul> Preferred Qualifications: <ul><li>Familiarity with UAE Freezone regulations and services.</li><li>Experience handling inquiries related to business setup, licensing, or visa processes in Freezones.</li><li>Multilingual capabilities are a plus.</li></ul>

Call Center Agent - Freezone Experience

Explore 78+ Customer service officer in  Ajman this November. Find roles across top companies and apply now to boost your career.