call center agent - freezone experience Jobs in  Ajman

call center agent - freezone experience

front desk receptionist

call center agent (female – experienced) Jobs in  Ajman

call center agent (female – experienced)

call center operator

call center representative Jobs in  Ajman

call center representative

customer service representative freezone experience is a must

Tafaseel Group Holding

Overview Customer Service Representative (Freezone Experience is a MUST) - Tafaseel Group Holding. Join to apply for the Customer Service Representative role. The role involves being the first point of contact for customers, handling inquiries, resolving issues, and ensuring a seamless post-purchase experience. A strong understanding of Freezone procedures and customer expectations is required. Key Responsibilities <ul><li>Respond to customer inquiries via email, chat, phone, and social media in a timely and professional manner</li><li>Resolve product, order, shipping, and return-related issues efficiently and empathetically</li><li>Process orders, refunds, and exchanges through internal systems</li><li>Monitor and manage customer reviews and feedback to enhance the customer experience</li><li>Collaborate with logistics, warehouse, and product teams to address customer concerns</li><li>Maintain accurate records of customer interactions in CRM tools</li><li>Identify trends in customer issues and suggest improvements to internal processes</li><li>Support promotional campaigns, product launches, and seasonal sales</li></ul> Requirements <ul><li>Proven experience as a Customer Service Representative, preferably in a Freezone environment</li><li>Freezone experience is a must</li><li>Familiarity with customer service tools and platforms</li><li>Experience with CRM tools (e.g., Zendesk, Freshdesk, Salesforce)</li><li>Excellent verbal and written communication skills</li><li>Strong problem-solving abilities and attention to detail</li><li>Ability to multitask and work in a fast-paced environment</li><li>Positive attitude and team-oriented mindset</li><li> Preferred Experience handling international customers or multi-language support</li></ul>

Customer Service Representative (Freezone Experience is a MUST)

Tafaseel Group

<ul><li> Job Summary: We are seeking a highly motivated and customer-oriented Call Center Agent with prior experience in a Freezoneenvironment. The ideal candidate will be responsible for handling inbound and outbound calls, responding to customer inquiries, and providing accurate information and support in a timely and professional manner. Key Responsibilities: <ul> Handle inbound and outbound customer calls efficiently and professionally. Provide accurate, valid, and complete information to clients based on the Freezone's services, processes, and regulations. Address customer inquiries, concerns, and complaints with empathy and professionalism. Escalate unresolved issues to the appropriate departments in a timely manner. Maintain detailed records of customer interactions, transactions, feedback, and complaints. Meet performance metrics including call quality, response time, and customer satisfaction. Stay up-to-date with Freezone procedures, policies, and updates to ensure accurate communication with clients. Collaborate with internal teams to resolve customer issues and improve service delivery. </ul></li><li> Requirements: <ul> Proven experience working in a Freezone environment (e.g., customer service, administrative, or licensing support roles). Minimum of 3 years in a customer service or call center role. Excellent communication skills in English (Arabic is a plus). Strong problem-solving and interpersonal skills. Ability to work under pressure and manage multiple tasks. Proficient in MS Office and CRM systems. Flexible to work shifts, including weekends if required. </ul></li><li> Preferred Qualifications: <ul> Familiarity with UAE Freezone regulations and services. Experience handling inquiries related to business setup, licensing, or visa processes in Freezones. Multilingual capabilities are a plus. </ul></li></ul>

Call Center Agent - Freezone experience

Tafaseel BPO

Job Summary: We are seeking a highly motivated and customer-oriented Call Center Agent with prior experience in a Freezoneenvironment. The ideal candidate will be responsible for handling inbound and outbound calls, responding to customer inquiries, and providing accurate information and support in a timely and professional manner. Key Responsibilities: <ul><li>Handle inbound and outbound customer calls efficiently and professionally.</li><li>Provide accurate, valid, and complete information to clients based on the Freezone's services, processes, and regulations.</li><li>Address customer inquiries, concerns, and complaints with empathy and professionalism.</li><li>Escalate unresolved issues to the appropriate departments in a timely manner.</li><li>Maintain detailed records of customer interactions, transactions, feedback, and complaints.</li><li>Meet performance metrics including call quality, response time, and customer satisfaction.</li><li>Stay up-to-date with Freezone procedures, policies, and updates to ensure accurate communication with clients.</li><li>Collaborate with internal teams to resolve customer issues and improve service delivery.</li></ul> Requirements: <ul><li>Proven experience working in a Freezone environment (e.g., customer service, administrative, or licensing support roles).</li><li>Minimum of 3 years in a customer service or call center role.</li><li>Excellent communication skills in English (Arabic is a plus).</li><li>Strong problem-solving and interpersonal skills.</li><li>Ability to work under pressure and manage multiple tasks.</li><li>Proficient in MS Office and CRM systems.</li><li>Flexible to work shifts, including weekends if required.</li></ul> Preferred Qualifications: <ul><li>Familiarity with UAE Freezone regulations and services.</li><li>Experience handling inquiries related to business setup, licensing, or visa processes in Freezones.</li><li>Multilingual capabilities are a plus.</li></ul>

Call Center Agent - Freezone Experience

Hala Medical Center

Job Type:Full-Time | Specialized Healthcare AccountJob Summary:We are seeking a dedicated and experienced Call Center Agent / Customer Service Representative to handle a Healthcare Account. The ideal candidate must be an Arabic speaker with prior experience in healthcare-related call center operations, providing high-quality customer service and support to patients and clients.Key Responsibilities:<ul><li>Handle inbound and outbound calls related to healthcare services</li><li>Assist patients with inquiries regarding appointments, medical services, insurance, and general healthcare information</li><li>Accurately document call details and patient information in the system</li><li>Coordinate with internal departments to resolve patient concerns efficiently</li><li>Follow healthcare compliance, confidentiality, and data protection standards</li><li>Maintain a high level of professionalism, empathy, and communication at all times</li><li>Meet performance targets and quality standards set by the company</li></ul>Qualifications &amp; Requirements:<ul><li>Minimum 1 year of experience as a Call Center Agent / Representative</li><li>Previous experience handling a healthcare account is mandatory</li><li>Fluent in Arabic (spoken and written); English proficiency is an advantage</li><li>Strong communication and interpersonal skills</li><li>Ability to work in a fast-paced, patient-focused environment</li><li>Basic computer skills and familiarity with CRM/call center systems</li><li>Ability to work full-time on a fixed schedule</li></ul>Preferred Skills:<ul><li>Experience in medical centers, hospitals, or healthcare BPO accounts</li><li>Knowledge of healthcare terminology and patient coordination</li><li>Strong problem-solving and multitasking abilities</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Stable full-time employment</li><li>Professional and supportive work environment</li><li>Opportunity to grow within the healthcare industry</li></ul>How to Apply:Interested candidates are encouraged to apply by submitting their updated CV through Indeed.Job Types: Full-time, Permanent, Contract Contract length: 24 monthsPay: AED2,000.00 - AED3,000.00 per monthAbility to commute/relocate:<ul><li>Ajman: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your Previous Salary?</li></ul><ul><li>What is your salary expectation?</li><li>What is your Visa Status?</li><li>Can join immediately?</li></ul>Experience:<ul><li>call center agent/rep: 1 year (Required)</li></ul>Work Location: In person

Call Center Representative

INVACS GLOBAL SYSTEMS - ZE

Job Title: IT Sales ExecutiveExperience Required: Minimum 1-2 years in IT Sales in the UAE Market.Looking for a dynamic and results-driven IT Sales Representative. The ideal candidate will have a proven track record in IT sales, a strong network within the UAE market, and the ability to identify and close new business opportunities effectively.Key Responsibilities:<ul><li>Drive sales of IT products, services, and solutions, including Cloud Services &amp; SaaS Solutions, Software &amp; ERP Services, Cybersecurity, Data Center Services, Business continuity, Disaster Recovery, IT Infrastructure Services &amp; Solutions.</li><li>Identify customer needs and propose tailored IT solutions that meet their requirements.</li><li>Conduct client presentations, product demonstrations, and negotiations to secure business.</li></ul>Requirements:<ul><li>Excellent communication, presentation, and negotiation skills. Proven in IT sales.</li><li>Strong customer base and network in the UAE market, with the ability to leverage relationships for business growth. Experience working with clients across multiple industries.</li><li>Ability to work independently and collaborate within a team to achieve goals.</li><li>Bachelor&rsquo;s degree in IT, Business, or a related field (preferred).</li></ul>Compensation PackageSalary: Basic Pay + IncentiveThe Incentive is contingent upon achieving sales and collection.Salary will be finalized based on qualifications and experience.Job Type: Full-time

IT Sales Executive

Gladiators Academy Center

Job Title: Sales Associate (Female)We are currently looking for a Sales Associate (Female) to join our team.Requirements:<ul><li>Minimum 2 years experience in sales in retail, RTW (Ready-to-Wear), garments, or related fields</li><li>Female candidates only</li><li>Must be able to speak Arabic (English is an advantage)</li><li>Good communication and customer service skills</li><li>Willing to work in Ajman</li><li>Positive attitude and team player</li></ul>Job Responsibilities:<ul><li>Assist customers and provide excellent service</li><li>Promote and sell products/services</li><li>Achieve sales targets</li><li>Handle customer inquiries professionally</li></ul>Salary &amp; Benefits:<ul><li>Salary: AED 2,000 &ndash; 2,500</li><li>Plus commission</li><li>Supportive work environment</li><li>Interested candidates may send their CV for consideration.</li></ul>Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per month

Sales Associate

SUN ELEVATORS TRADING AND MAINTENANCE L.L.C

Job Title: Elevator Service TechnicianJob Type: Full-TimeJob Summary:We are seeking a skilled and experienced Elevator Service Technician to join our team. The successful candidate will be responsible for the maintenance, repair, and troubleshooting of elevator systems across various sites in the UAE. A valid UAE driving license is mandatory for this position.Key Responsibilities:<ul><li>Perform routine preventive maintenance on elevators, escalators, and related equipment.</li><li>Respond promptly to service calls and emergency breakdowns.</li><li>Complete service reports, maintenance logs, and other required documentation accurately.</li><li>Valid UAE driving license is a must.</li><li>Ability to work independently and handle multiple service sites.</li><li>Good communication and customer service skills.</li></ul>Preferred:<ul><li>Certification from recognized elevator equipment manufacturers (e.g., Otis, Schindler, KONE, Thyssenkrupp) is a plus.</li><li>Experience working in the UAE or GCC region.</li></ul>Benefits:<ul><li>Competitive salary</li><li>Company vehicle</li><li>Group Health insurance</li></ul>Interested candidates should submit their CV with a cover letter detailing their relevant experience and a copy of their valid UAE driving license.Job Type: Full-timeWork Location: In person

Elevator Service Technician

Explore 205+ Customer service representative freezone experience is a must in  Ajman this January. Find roles across top companies and apply now to boost your career.