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customer service officer

First Abu Dhabi Bank (FAB)

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We&rsquo;re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you&rsquo;ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger &ndash; together.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Core Responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Actively sell/cross-sell asset and liability products to new and existing customers
  </li>
  <li>
   Prepare, assess and recommend loan product applications and maintenance requests and forward for approval to Consumer Processing Unit
  </li>
  <li>
   Receive and process customer requests (e.g. account opening, NBAD online requests, returned cheque delivery, etc.)
  </li>
  <li>
   Encourage customers to build their balances with the bank in order to migrate to higher customer programs
  </li>
  <li>
   Generate leads for Elite and Elite Gold programs by referring eligible and potential customers to Elite lounges and centres
  </li>
  <li>
   Educate Classic and Advantage customers about automated channels including ATM, call centre and NBAD online and promote their migration to these channels
  </li>
  <li>
   Attract new customers to branch through personal relations and existing customer referrals
  </li>
  <li>
   Respond to call center regarding customer inquiries forwarded
  </li>
  <li>
   Meet individual sales targets
  </li>
  <li>
   Participate in and potentially lead daily retail sales team meetings
  </li>
  <li>
   Online &amp; Mobile Banking: - Achieves monthly target to onboard customers to Online/Mobile application by actively encouraging all customers to use alternative channels such as ATM/CDM/Mobile/Online banking to reduce traffic in branch as well as call center calls &amp; carryout online demonstration and assist with mobile app demo and customer download
  </li>
  <li>
   NPS: - Ensure assigned NPS target is achieved by representing FAB values and following customer obsessed methodology to ensure high level of customer experience at all times with zero customer complaints.
  </li>
  <li>
   Interaction with colleagues/ internal stakeholders and ensure completion of Mandatory trainings
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School graduated
  </li>
  <li>
   2 years&rsquo; relevant experience in banking sector.
  </li>
  <li>
   Familiarity with bank products, customer experience and related policies and procedures
  </li>
 </ul>
</div>


Customer Service Officer

bankfab

<p></p><div><ul><div>Full-time</div><div></div><div>
Sub Division: PB Sales &amp; Distribution</div><div>
Division: Consumer Banking Group - UAE</div></ul><div><div><div><div><h2 class="jobSectionHeader"><b>
Company Description</b></h2></div><div><div>
First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We&rsquo;re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you&rsquo;ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger &ndash; together.</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Description</b></h2></div><div><p>
Core Responsibilities</p><ul><li>
Actively sell/cross-sell asset and liability products to new and existing customers</li><li>
Prepare, assess and recommend loan product applications and maintenance requests and forward for approval to Consumer Processing Unit</li><li>
Receive and process customer requests (e.g. account opening, NBAD online requests, returned cheque delivery, etc.)</li><li>
Encourage customers to build their balances with the bank in order to migrate to higher customer programs</li><li>
Generate leads for Elite and Elite Gold programs by referring eligible and potential customers to Elite lounges and centres</li><li>
Educate Classic and Advantage customers about automated channels including ATM, call centre and NBAD online and promote their migration to these channels</li><li>
Attract new customers to branch through personal relations and existing customer referrals</li><li>
Respond to call center regarding customer inquiries forwarded</li><li>
Meet individual sales targets</li><li>
Participate in and potentially lead daily retail sales team meetings</li><li>
Online &amp; Mobile Banking: - Achieves monthly target to onboard customers to Online/Mobile application by actively encouraging all customers to use alternative channels such as ATM/CDM/Mobile/Online banking to reduce traffic in branch as well as call center calls &amp; carryout online demonstration and assist with mobile app demo and customer download</li><li>
NPS: - Ensure assigned NPS target is achieved by representing FAB values and following customer obsessed methodology to ensure high level of customer experience at all times with zero customer complaints.</li><li>
Interaction with colleagues/ internal stakeholders and ensure completion of Mandatory trainings</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2></div><div><ul><li>
High School graduated</li><li>
2 years&rsquo; relevant experience in banking sector.</li><li>
Familiarity with bank products, customer experience and related policies and procedures</li></ul></div></div></div><div><p>
I'm interested</p></div><p>
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Hilton

<div><p>Human Resources Officer</p><p>
A Human Resources Officer is responsible for supporting and advising management on proper policies and procedures to deliver an excellent staff experience while assisting with employee relations.<br>
</p><br>
<br>
<b>What will I be doing?</b><p><br>
As a Human Resources Officer, you are responsible for supporting and advising management on proper policies and procedures to deliver an excellent staff experience. A Human Resources Officer will also be required to manage succession planning and employee relations. Specifically, you will be responsible for performing the following tasks to the highest standards:</p><ul>
<li>Support and advise Managers on proper policies and procedures</li>
<li>Manage succession planning with senior managers during the bi-annual appraisal process</li>
<li>Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability</li>
<li>Ensure absence monitoring is in line with company guidelines</li>
<li>Maintain online personnel system, payroll system, and monthly reporting</li>
<li>Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out</li>
<li>Assist in determining departmental training requirements</li>
<li>Ensure completion of training for hotel security, fire regulations and other health and safety legislation</li>
<li>Assist in the organisation of Team Member social events</li>
<li>Work with local organisations and schools to promote the hospitality industry</li>
<li>Promote and endorse staff benefits</li>
<li>Assist and resolve team member and management queries</li></ul><b>
What are we looking for?</b><p><br>
A Human Resources Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul>
<li>Previous experience in Human Resources Officer or equivalent role</li>
<li>Positive attitude</li>
<li>Good communication and people skills</li>
<li>Committed to delivering a high level of customer service, both internally and externally</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work under pressure</li>
<li>Ability to work on their own or in teams</li></ul>
<p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul>
<li>CIPD qualified or working towards qualification, or equivalent</li>
<li>Knowledge of hospitality</li>
<li>Good knowledge of employment law and employee relations</li>
<li>IT proficiency</li></ul><br>
<b>
What will it be like to work for Hilton?</b><br>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div>

Human Resources Officer

<div><p>Learning &amp; Development Executive</p><p>
A Training Officer is responsible for identifying and providing training to internal customers to deliver an excellent staff experience while working with and ensuring that all departments are achieving their training objectives.</p><br>
<p><br>
<br>
<b>What will I be doing?</b></p><br>
<p>As a Training Officer, you are responsible for identifying and providing training to internal customers to deliver an excellent staff experience. A Training Officer will also be required to assist departments in achieving training objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:</p>
<ul><li>Provide quality training to internal customers</li>
<li>Assist in coordinating and administering Vocational Qualification</li>
<li>Adhere to in-house training plan</li>
<li>Identify training and development needs systematically throughout the hotel in conjunction with Line Managers/Head of Department, HR Manager, and Training Manager</li>
<li>Assist Line Manager/Head of Department in achieving training objectives and review on a monthly basis</li>
<li>Prepare, organise, administer and conduct in-house training courses ie. Recruitment and Selection, Discipline and Grievance</li>
<li>Ensure new employees have received departmental and legal training</li>
<li>Hold monthly Departmental meetings with trainers to ensure training needs are being covered</li>
</ul><b>What are we looking for?</b><p><br>
A Training Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul>
<li>Previous experience in HR/training</li>
<li>Positive attitude</li>
<li>Good communication and people skills</li>
<li>Committed to delivering a high level of customer service, both internally and externally</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work under pressure</li>
<li>Ability to work on their own or in teams</li></ul>
<p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul>
<li>CIPD qualified</li>
<li>Knowledge of hospitality</li></ul><br>
<b>
What will it be like to work for Hilton?</b><br>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div>

Learning & Development Executive

Gallega Global Logistics

<p>The Quality Control Officer - Automotive is responsible for ensuring that all automotive repair, maintenance, and production processes adhere to quality standards. This role involves inspecting vehicles, monitoring processes, and working with the workshop team to identify and resolve quality issues. The Quality Control Officer plays a critical role in maintaining high standards of workmanship, ensuring customer satisfaction, and complying with industry regulations.</p><p><b>Key Responsibilities:Quality Assurance:</b></p><ul><li><b>Inspection of Work:</b></li><li>Perform thorough inspections of vehicles before and after repairs, maintenance, or production to ensure that all work meets company and industry standards.</li><li>Verify that all repairs, installations, and services are performed correctly and in compliance with technical specifications.</li><li><b>Process Monitoring:</b></li><li>Monitor the workflow within the workshop to ensure that quality control procedures are being followed.</li><li>Identify and address any deviations from standard operating procedures (SOPs) and best practices.</li><li><b>Documentation:</b></li><li>Maintain accurate records of inspections, test results, and any corrective actions taken.</li><li>Prepare quality control reports and provide feedback to management on quality issues and trends.</li></ul><p><b>Problem Solving &amp; Corrective Actions:</b></p><ul><li><b>Issue Identification:</b></li><li>Detect and document any defects, errors, or areas of concern in the work performed by technicians and mechanics.</li><li>Investigate the root cause of quality issues and work with the team to implement corrective actions.</li><li><b>Training &amp; Support:</b></li><li>Provide guidance and training to technicians and mechanics on quality control processes and standards.</li><li>Assist in developing and updating training materials related to quality assurance.</li></ul><p><b>Standards Compliance:</b></p><ul><li><b>Regulatory Compliance:</b></li><li>Ensure that all work performed in the garage complies with local, national, and industry-specific regulations and standards.</li><li>Stay updated on industry regulations and best practices to ensure the garage operates in compliance with the latest standards.</li><li><b>Health &amp; Safety:</b></li><li>Ensure that health and safety standards are maintained throughout the workshop.</li><li>Conduct regular safety inspections and collaborate with the safety officer to address any hazards.</li></ul><p><b>Continuous Improvement:</b></p><ul><li><b>Process Improvement:</b></li><li>Work with management to identify opportunities for improving processes, reducing waste, and increasing efficiency while maintaining or enhancing quality.</li><li>Participate in quality control audits and contribute to the development of new SOPs to enhance quality.</li><li><b>Customer Feedback:</b></li><li>Gather and analyze customer feedback related to quality and service, and use this information to drive improvements.</li><li>Address and resolve any quality-related customer complaints in a timely and professional manner.</li></ul><p><b>Qualifications:</b></p><ul><li><b>Education:</b> Diploma or degree in Automotive Engineering, Mechanical Engineering, or a related field is preferred. Certification in Quality Control or Quality Assurance is an advantage.</li><li><b>Experience:</b></li><li>Minimum of [3-5+] years of experience in the automotive industry, particularly in quality control, inspection, or a similar role.</li><li>Strong knowledge of automotive repair, maintenance procedures, and quality standards.</li><li><b>Skills:</b></li><li>Excellent attention to detail and analytical skills.</li><li>Strong communication and interpersonal skills, with the ability to work effectively with technicians, mechanics, and management.</li><li>Proficiency in using diagnostic tools, measuring instruments, and quality control software.</li><li>Problem-solving skills with a proactive approach to identifying and resolving issues.</li><li>Ability to work independently and manage multiple tasks simultaneously.</li></ul><p>Job Type: Full-time</p><p>Pay: AED2,500.00 - AED3,500.00 per month</p>

Quality Control Officer-Automotive

National Reference Laboratory

<div></div><div><div><div><div><div><div><div>ID</div>
<div>2025-4857
</div></div><div><div>Category</div>
<div>Patient Access Services
</div></div><div><div>Asset : Name</div>
<div>HealthPlus
</div></div><div><div>City</div>
<div>Abu Dhabi
</div></div></div></div></div></div><h2 class="jobSectionHeader"><b>Overview
</b></h2><div><div><div><div><b>Facility Overview</b></div><div></div><p><br>
At HealthPlus Family Health Center, we are committed to providing dedicated and comprehensive care to our patients through every life stage. From newborn checkups and routine medical care to treatment of fevers, falls, and common ailments, our family doctors are here to take care of all your day-to-day health concerns with a focus on prevention as the best foundation to keep your family healthy and active.</p><p></p><div><b><br>
Role Overview</b></div><div></div><div><br>
We are searching for A UAE national employee to be a part of our Patient Access Services team as Guest Services Officer. As a Guest Services Officer, you will be the first point of contact for patients, families, and visitors, ensuring a welcoming and efficient experience at our healthcare facilities. Your role will encompass patient registration, appointment scheduling, insurance verification and eligibility through the official platforms. All while maintaining the highest standards of service excellence. Additionally, this position requires translation support in consultation with the physicians (Arabic to English/English to Arabic).This role is ideal for individuals passionate about delivering exceptional patient care and customer service, ensuring a seamless experience for all visitors at our healthcare facilities.</div>
</div></div></div><h2 class="jobSectionHeader"><b>Responsibilities
</b></h2><div><div><div><ul><li>Greet and assist patients professionally</li><li>
Manage registration, insurance checks, and appointment scheduling</li><li>
Handle billing, cash collection, and patient identification</li><li>
Provide Arabic-English translation during consultations</li><li>
Support clinical and administrative tasks</li><li>
Ensure compliance with DOH, DHA, and JCI standards</li></ul>
</div></div></div><h2 class="jobSectionHeader"><b>Qualifications
</b></h2><div><div><div><ul><li>2+ years in a similar operational role</li><li>
Bachelor&rsquo;s degree may substitute for 2 years of experience</li><li>
Proven ability to deliver results in fast-paced environments</li><li>
Strong attention to detail and problem-solving skills</li><li>
Culturally sensitive communication with patients</li><li>
Proficient in Microsoft Office</li><li>
Fluent in English (spoken, written, and reading)</li></ul></div></div></div></div><div></div>

Guest Services Officer (UAE National)

<div></div><div><div>Overview
</div><div>Ground Safety Officer will serve as principal advisor to the Ground Safety Manager and Program Manager on all ground safety matters. Responsible for advising and aiding the Ground Safety Manager in developing and managing a command ground safety program The Ground Safety Officer will be required to coordinate all ground safety matters among the Command&rsquo;s Staff and will maintain and report appropriate detailed ground safety records and mishap statistics and recommend and establish required corrective safety actions. Additionally, Ground Safety Officer is responsible to collect, analyze and communicate actionable information to assist Commanders in preserving/protecting military combat resources.<br>
<br>
Also will be responsible for:<br>
<br>
1. The formulation of a safety managment system for all ground activity,<br>
2. The incorporation of safety standards and procedures for all ground functions and activities.<br>
3. The coordination of all safety matters among an organization staff.<br>
4. The formal investigation of ground mishaps and incidents.<br>
5. The identification of hazards and risk in daily ground activity.<br>
6. The establishment of a Safety Council for the purpose of setting goals, managing assets, and reviews safety-related requirements and recommendations.<br>
7. The tracking and reporting of safety deficiencies, inspection, incidents, violations and corrective action.<br>
8. The practices and promotion of safety awareness.<br>
9. The establishment of safety training to promote hazard awareness and the safety integrate in unit activities.<br>
10. Collect, analyze and communicating actionable information to assist Commanders in preserving/protecting military combat resources.<br>
11. Collaborate with customer safety &amp; standarization on regular basis and convey ground safety incident reports once occured.
<br>
12. Establish and promote a Just Safety Culture for the program.
</div><div></div><div>Nationality
</div><div>No Restriction
</div><div></div><div>Qualification
 </div><div><div>- Diploma (Aircraft Maintenace ).<br>
<ul><li>Certification from a recognized Aviation Safety Course; Accident Avoidance Training; Composite Risk Management (CRM) Training; and Hazardous Materials Training.</li></ul></div>
</div><div></div><div>Experience
 </div><div>- Minimum of 5 Years 5 years of direct related military experience as an unit Safety Officer or 10 years of direct related civilian experience as an safety professional.</div></div><div></div>

Officer - HSE

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689 customer service officer jobs IN Abu Dhabi Jobs In Abu Dhabi United Arab Emirates

Customer Service Officer

Customer Service Officer

Human Resources Officer

Learning & Development Executive

Quality Control Officer-Automotive

Guest Services Officer (UAE National)

Officer - HSE