customer service & phone sales representative Jobs in Alexandria

customer service & phone sales representative

customer service and sales officer 1 Jobs in Alexandria

customer service and sales officer 1

customer service sales manager Jobs in Alexandria

customer service sales manager

inside sales representative Jobs in Alexandria

inside sales representative

customer service phone sales representative

Clean Badket

We&rsquo;re looking for a Customer Service &amp; Sales Representative (Remote Position) to join our growing team specialized in nail care products and professional nail training services Responsibilities:<ul><li>Communicate with clients via phone and WhatsApp.</li><li>Provide information about products and training courses.</li><li>Follow up with customers after purchase or booking to ensure satisfaction.</li><li>Achieve monthly sales targets.</li></ul>Work Details:<ul><li>Remote position (work from home)</li><li>Shift-based schedule (morning/evening shifts)</li></ul>Requirements:<ul><li>Excellent communication skills and a polite, professional attitude.</li><li>Experience in customer service or sales (preferably in beauty or cosmetics).</li><li>Good knowledge of WhatsApp, CRM tools, and spreadsheets.</li><li>Punctual, organized, and team-oriented.</li></ul>Job Type: Full-timePay: E&pound;10,000.00 - E&pound;15,000.00 per month

Customer Service & Phone Sales Representative

Join our Team! We&rsquo;re looking for a motivated and confident Sales Representative to handle phone-based sales and client communication.Your Role:<ul><li>Contact clients via phone and WhatsApp.</li><li>Present our offers and programs clearly and professionally.</li><li>Follow up with clients and close sales.</li><li>Maintain accurate client records and sales reports.</li></ul>What We&rsquo;re Looking For:<ul><li>Excellent communication and persuasion skills.</li><li>Organized, detail-oriented, and results-driven.</li><li>Previous experience in sales or customer service (beauty industry preferred).</li><li>Ability to work remotely and manage time effectively.</li></ul>Salary:15,000 EGP / month (remote position &ndash; shift-based - include commotion).We offer you :<ul><li>Supportive team environment.</li><li>Beauty &amp; training industry experience.</li><li>Growth and bonus opportunities.</li></ul>Job Type: Full-timeLanguage:<ul><li>English (Preferred</li></ul>Job Type: Full-timePay: E&pound;12,000.00 - E&pound;15,000.00 per month

Sales Executive -remote

Concentrix

<div><div><div>Customer Service and Support
</div><div><div><div>Location</div>
<div>Alexandria, Egypt</div></div></div><div></div><div><div> 
</div>Job Title:
B2B - Sr. Specialist, Customer Acquisition - English
Job Description
The Senior Sales Representative is responsible for demonstrating the value and benefits of our client&rsquo;s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.<ul><li>
Provide accurate weekly/ monthly/ quarterly sales forecast</li><li>
Mastery of product knowledge and technical understanding of services to assess client requirements</li><li>
Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage</li><li>
Manage external competitive pressures and handle objections to retain customers or win new customers</li><li>
Manage high volume of customer contacts through phone and email each day &ndash; majority of communication is outbound</li><li>
Work with your team and management to provide a professional experience during all interactions with customers and prospects</li><li>
Maintain the customer management system (CRM) to ensure all relevant data is captured</li><li>
Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.</li><li>
Work with a team and report directly to a Sales Manager</li></ul>
Location:
EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber
Language Requirements:
English (Required)
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents</div></div></div><div></div>

B2B - Sr. Specialist, Customer Acquisition - English

<div><div><div>Customer Service and Support
</div><div><div><div>Location</div>
<div>Alexandria, Egypt</div></div></div><div></div><div><div> 
</div>Job Title:
Associate, Customer Acquisition
Job Description
The Associate Sales Representative is responsible for demonstrating the value and benefits of our client&rsquo;s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.<ul><li>
Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities</li><li>
Provide accurate weekly/ monthly/ quarterly sales forecast</li><li>
Mastery of product knowledge and technical understanding of services to assess client requirements</li><li>
Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage</li><li>
Manage external competitive pressures and handle objections to retain customers or win new customers</li><li>
Manage high volume of customer contacts through phone and email each day &ndash; majority of communication is outbound</li><li>
Work with your team and management to provide a professional experience during all interactions with customers and prospects</li><li>
Maintain the customer management system (CRM) to ensure all relevant data is captured</li><li>
Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts</li><li>
Work with a team and report directly to a Sales Manager</li></ul>
Location:
EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber
Language Requirements:
English (Required)
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents</div></div></div><div></div>

Associate, Customer Acquisition

British Council

<div>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.
 
 
We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.
 
 
Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021&ndash;22 we reached 650 million people. 
Join Our Team as a Customer Service and Sales Officer in Alexandria,Egypt 
We are looking for a motivated and customer-focused individual to join our team as a Customer Service and Sales Officer. In this role, you will represent the British Council as our ambassador, delivering a seamless and professional experience to customers and students. You will handle enquiries related to our English language and Examination services, ensuring that all interactions meet our high standards and contribute to our customer satisfaction goals. 
Your primary responsibility will be to support day-to-day customer service operations by responding to enquiries through various channels including email, phone, social media, and in person. You will provide accurate information, manage expectations, and ensure that all customer interactions reflect our brand values. You will also be responsible for maintaining up-to-date customer records, supporting registration and reception duties, and contributing to customer feedback initiatives. 
In addition to customer service, you will play a key role in driving sales. You will be accountable for meeting individual sales targets, building rapport with prospective customers, and guiding them through the journey from enquiry to enrolment. This includes making outbound calls, following up with leads, and maximizing conversion rates by effectively communicating the benefits of our services. You will also support cross-selling and up-selling opportunities and re-engage with lapsed customers. 
You will work closely with the Teaching Centre and Exams teams to support registration, payment processing, and data entry. Your responsibilities will include managing customer payments, ensuring compliance with financial procedures, and supporting the delivery of exams and teaching services. You will also help manage social media enquiries and contribute to improving the overall customer experience. 
This role requires flexibility, as our Customer Service and Sales team operates five days a week, including evenings and weekends. Working hours may vary based on demand and activity schedules. 
To be successful in this role, you should have a B2 level of written and spoken English, a higher diploma or equivalent professional experience, and a strong background in customer service and sales. You should be a fast learner with a passion for helping customers, a self-motivated attitude, and a results-driven approach. Experience with CRM systems and relevant qualifications in customer service or sales would be an advantage. 
If you are enthusiastic about delivering excellent service and contributing to a dynamic team, we encourage you to apply and be part of the British Council&rsquo;s mission to connect people through education and cultural exchange. 
Further Information 
Role: Customer Services and sales Officer
 
Number of positions: 1
 
Pay Band: PB H/4
 
Monthly Gross Salary: EGP 13,333.33
 
Location: Alexandria, Egypt
 
Contract type: 1 year fixed term contract
 
Closing date: 19th October 2025
 
Other: This role is open to candidates who have the legal right to work and are based in Egypt. 
*Please note that all applications should be submitted only in English.
 
*It is advisable to apply in advance to avoid any technical issues at the last moment. 
A connected and trusted UK in a more connected and trusted world. 
Equality , Diversity, and Inclusion (EDI) Statement 
The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. 
The British Council is committed to safeguarding children, young people and adults who we work with. 
We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. 
Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity &amp; criminal record checks in line with legal requirements and with the British Council&rsquo;s Safeguarding policies for Adults and Children. 
If you have any problems with your application please email askhr@britishcouncil.org 
Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our &lsquo;ASK HR&rsquo; email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.</div>

Customer Service and Sales Officer 1

QuickfirmX

We are hiring on behalf of our trusted partner TTEC, a global leader in customer experience solutions. This is your chance to join one of the top international call centers in Egypt and build a long-term, rewarding career in customer support.About the Role &ndash; What You Will DoAs a Dutch Speaker &ndash; Customer Service Representative (CSR 1) at TTEC, you&rsquo;ll be the first point of contact for customers, providing professional assistance and ensuring a positive experience with every interaction. You&rsquo;ll handle customer communications through calls, chats, or emails, helping them with inquiries and resolving issues efficiently.Your main responsibilities include:<ul><li>Handling incoming customer communications promptly and professionally.</li></ul><ul><li>Understanding customer needs and delivering accurate, helpful solutions.</li></ul><ul><li>Conducting research using internal tools to resolve product or account-related issues.</li></ul><ul><li>Documenting interactions and ensuring accurate follow-ups when necessary.</li></ul><ul><li>Working collaboratively with your team to maintain high-quality service standards.</li></ul><ul><li>Performing your duties in rotational shifts (24/7) with professionalism and consistency.</li></ul>This position requires strong communication skills, patience, and the ability to deliver excellent customer experiences. You&rsquo;ll receive full training and continuous support to help you succeed and grow in your role.Requirements * Language Skills: Dutch level C1 and English level B1.<ul><li>Experience: Minimum 6 months in a call center (customer service or related field).</li></ul><ul><li>Education: Graduates and dropouts are both welcome to apply.</li></ul><ul><li>Excellent communication and problem-solving skills.</li></ul><ul><li>Ability to work flexible, rotational shifts.</li></ul>Benefits<ul><li>Attractive Salary: 57,500 EGP Gross.</li></ul><ul><li>Transportation: Available after 9 PM (door-to-door service for females).</li></ul><ul><li>Social Insurance provided.</li></ul><ul><li>Work Location: Maadi, Cairo, Egypt (Postal Code: 11431).</li></ul><ul><li>Working Hours: 8 hours + 1-hour break.</li></ul><ul><li>Days Off: 2 days weekly.</li></ul>Why Join TTEC?At TTEC, you&rsquo;ll join an international team that values collaboration, growth, and continuous learning. You&rsquo;ll benefit from professional training, a supportive environment, and real career advancement opportunities in one of the world&rsquo;s leading BPO companies.If you&rsquo;re fluent in Dutch, confident in English, and looking for a stable, high-paying career, apply today through QuickfirmX &ndash; Egypt&rsquo;s #1 Platform for Call Center Jobs &ndash; and start your journey with TTEC!Apply Now via QuickfirmX &ndash; The First Call Center Platform in Egypt.Job Type: Full-timePay: E&pound;57,000.00 per month

Dutch Speaker – Customer Service Representative

Placidway

PlacidWay is looking for an Inside Sales Representative - Provider Relations to manage and grow our global network of healthcare providers. This is a key role in helping providers enhance their performance, improve patient communication, and drive revenue growth. If you are passionate about building strong relationships, optimizing healthcare delivery, and making a tangible impact on patient journeys, we&rsquo;d love to hear from you.Key Responsibilities:<ul><li>Provider Support: Act as the primary point of contact for a portfolio of clinics and doctors, addressing inquiries, guiding them through processes, and escalating complex issues to the senior team.</li><li>New Provider Onboarding: Ensure a smooth transition for new providers, helping them integrate into the PlacidWay platform and optimize their profiles and services.</li><li>Administrative Tasks: Update client information in the CRM, prepare basic reports, and coordinate meetings or calls with providers.</li><li>Weekly Pipeline &amp; Performance Management: Help providers manage their weekly patient inquiry pipeline, tracking progress and identifying areas for improvement. Provide actionable insights and recommendations to boost conversion rates and drive performance.</li><li>Client Relationships: Maintain strong relationships with clinics and doctors, ensuring their satisfaction and fostering long-term collaboration.</li><li>Patient Communication Enhancement: Collaborate with providers to refine their patient communication strategies, ensuring responsiveness and personalization in every interaction. Share best practices to enhance patient satisfaction and engagement and reach out to patients if needed.</li><li>Revenue Generation &amp; Sales Optimization: Identify opportunities to maximize revenue for providers through upselling and cross-selling initiatives. Monitor sales metrics and suggest data-driven strategies for continuous improvement.</li><li>Continuous Improvement: Identify opportunities to optimize internal processes, the provider experience, and sales strategies.</li></ul>Required Skills and Experience:<ul><li>Experience: 1&ndash;5 years in customer support, sales, account management, or similar roles. Recent graduates with relevant internship experience are also considered.</li><li>Proficiency in written and spoken English (required).</li><li>Basic knowledge of CRM platforms (Salesforce, HubSpot, or similar) is a plus.</li><li>Proficiency in Microsoft Office or Google Workspace.</li><li>Highly organized and detail-oriented.</li><li>Proactive and solution-focused.</li><li>Empathetic and customer/provider-centric.</li><li>Strong teamwork and interpersonal skills.</li><li>Eagerness to learn and adaptability to new challenges.</li></ul>Compensation and Benefits:<ul><li>Salary base: per month, plus commissions and bonuses.</li><li>Benefits:</li><li>Paid Time Off (PTO) for personal matters, celebrations, or emergencies.</li><li>Professional development opportunities and continuous learning.</li><li>Work Status: This is a fully remote position. Full-time (8 Hours per day) Monday to Friday.</li></ul>Ready to lead and grow with us?Apply now with your CV in English and join our dynamic team in the medical tourism industry, where your leadership will make a significant impact on the growth and success of the company.Job Type: Full-timeExperience:<ul><li>B2C Sales: 1 year (Required)</li><li>remote work: 1 year (Required)</li><li>account management: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>

Inside Sales Representative

Explore 52+ Customer service phone sales representative in Alexandria this November. Find roles across top companies and apply now to boost your career.