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customer support engineer

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tele-sales representative

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client service officer

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customer service representative/female

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sales representative

customer service representative

AL Wessil Holding

JD -CSR- Business CenterThe CSR will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. He/she will report directly to the Center Manager.Customer Service Representative Responsibilities:<ul><li>Manage large amounts of incoming phone calls</li><li>Generate sales leads</li><li>Identify and assess customers&rsquo; needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Meet personal/customer service team sales targets and call handling quotas</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li><li>Managing a team of junior customer service representatives if any.</li></ul>Customer Service Representative Requirements:<ul><li>General Business education degree, or equivalent.</li><li>Ability to stay calm when customers are stressed or upset.</li><li>Computers proficient.</li><li>Experience working with customer support/hospitality sectors.</li><li>Excellent communication skills.</li><li>Proven sales track record.</li><li>Self driven-Trustworthy-Ambitious</li><li>Ability to deal with different nationalities and strong verbal and written English</li></ul>Job Type: Full-timePay: Up to BD500.000 per month

Customer Service Representative/Female

Braxtone Group

<div>
 
 Brief Descriptionof Job Function
 
 
 
 The Call Centre Agent is responsible for incoming and outgoing calls. The role involves sales and customer service.
 
 
 This role requires an individual who is self-motivated with high levels of energy and drive. The Call
 
 
 Centre Agent must have strong communication skills with the ability to maintain good rapport on the phone.
 
 
 <ul>
 <li>
 DUTIES ACTUALLY PERFORMED BY THIS POSITION:
 </li>
 <li>
 Answer all calls within 2 rings
 </li>
 <li>
 Cordial and positive tone of voice in all calls
 </li>
 <li>
 Focus on needs of the customer and provide for their queries and requests
 </li>
 <li>
 Sell, up-sell and cross-sell different products and services to the customer
 </li>
 <li>
 Ensure the next steps and requirements are aligned and clarified with the customer before the end of the call
 </li>
 <li>
 Data entry
 </li>
 <li>
 Filing and documentation management
 </li>
 <li>
 Updating information and ensuring accuracy of data records
 </li>
 <li>
 ESSENTIAL QUALIFICATION REQUIRED (EDUCATION/ EXPERIENCE/ SKILLS)
 </li>
 <li>
 Minimum of high school certification
 </li>
 <li>
 Diploma and some form of work experience is preferred
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 Good selling skills
 </li>
 <li>
 Positive energy and teamwork ethos
 </li>
 <li>
 Excellent written and oral communication skills.
 </li>
 <li>
 Strong English language
 </li>
 <li>
 Good understanding of the services
 </li>
 <li>
 Be highly computer literate, particularly in Microsoft Office Products.
 </li>
 <li>
 Targets
 
 
 </li>
 </ul>
 Key performance indicators and targets to be agreed.
 
 
 <ul>
 <li>
 Commission or incentives
 
 
 </li>
 </ul>
 
 Commissions Or Incentives To Be Agreed. Important Notes
 
 
 
 <ul>
 <li>
 Commission is only payable if all KPI targets are achieved.
 </li>
 <li>
 Typical Working Conditions
 
 
 </li>
 </ul>
 Normal Working Hours40 hours a week
 
 
 Working Timing is rotating shift.
 
 
 Work may require occasional weekend and/or evening work
</div>

Customer Service Representative

Era Projects

Responsibilities:<ul><li>Greet and direct customers</li><li>Provide accurate information (e.g. product features, pricing and after-sales services)</li><li>Answer customers&rsquo; questions about specific products/services</li><li>Conduct price and feature comparisons to facilitate purchasing</li><li>Cross-sell products</li><li>Ensure racks are fully stocked</li><li>Manage returns of merchandise</li><li>Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)</li><li>Inform customers about discounts and special offers</li><li>Provide customer feedback to the Store Manager</li><li>Stay up-to-date with new products/services</li></ul>Requirements and skills:<ul><li>Proven work experience as a Retail Sales Representative, Sales Associate or similar role</li><li>Understanding of the retail sales process</li><li>Familiarity with consumer behavior principles</li><li>Knowledge of inventory stocking procedures</li><li>Basic math skills</li><li>Track record of achieving sales quotas</li><li>Excellent communication skills, capable of building trusting relationships</li><li>Ability to perform in fast-paced environments</li><li>Flexibility to work various shifts</li><li>High school degree</li><li>BSc in Marketing or related field is a plus</li></ul>If interested Kindly send us your CV in our email : recruitbh24@gmail.comJob Types: Full-time, Permanent

REAL ESTATE AGENT (MALE ONLY)

Healthy Calorie

Job post summaryPay: 150.000 (BHD) - 180.000 (BHD) per monthJob description:Job description:Are you a passionate and experienced individual with a love for coffee and customer service? Join our friendly team as a Barista/Cashier!Key Responsibilities:<ul><li>Prepare and serve a variety of coffee and espresso drinks, along with other beverages and food items.</li><li>Greet and assist customers with a warm and positive attitude.</li><li>Process customer transactions accurately using the POS system.</li><li>Handle cash, credit, and debit transactions efficiently and securely.</li><li>Maintain a clean and organized work and customer area.</li><li>Provide exceptional customer service and address any customer inquiries or concerns.</li><li>Collaborate with team members to ensure smooth cafe operations.</li></ul>Requirements:<ul><li>Minimum of 1 year experience in cafe operations.</li><li>Proficiency in using POS systems.</li><li>Strong cash handling skills.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work in a fast-paced environment.</li><li>Attention to detail and strong organizational skills.</li><li>Knowledge of coffee brewing techniques and a passion for coffee.</li><li>Flexible availability, including weekends and holidays.</li></ul>What We Offer:<ul><li>On-time monthly salary and benefits package.</li><li>Accommodation, Transportation and Meal on duty.</li><li>Opportunities for career growth and advancement.</li><li>A supportive and friendly work environment.</li></ul>If you have a passion for coffee and customer service and meet the above qualifications, we would love to hear from you!Job Type: Full-timeExperience:<ul><li>Barista/Cashier: 1 year (Preferred)</li></ul>Job Type: Full-timJob Type: Full-timePay: BD150.000 - BD180.000 per month

barista for Coffee shop

MAGRABi Retail Group

<div>
 
 
 JOB PURPOSE
 
 
 
 
 
 
 
 
 
 Deliver the ultimate customer service experience as per MAGRABi standards to create a positive relationship and retain the customers, through identifying the customer needs and advising the customer on the best products and services that meet and satisfy those needs.
 
 
 
 
 
 
 QUALIFICATIONS AND EXPERIENCE
 
 
 
 
 
 
 High school degree or equivalent, Diploma is a plus
 
 
 1-2 years of experience in retail, Optical expertise is a plus
 
 
 
 
 
 
 
 
 
 JOB RESPONSIBILITIES
 
 
 
 
 
 
 Maintain MAGRABi standards by following the pre-set policies and procedures, such as but not limited to: dress code policies, floor attitude, sales policies and code of conduct to maintain the company image.
 
 
 
 
 
 Identify the customer requirements through applying MAGRABi selling procedures, offering different products and services and discussing different promotions to meet customer needs.
 
 
 
 
 
 Ensure the customer receives promises through close follow up on customers&rsquo; requirements and requests with other stakeholders until the service is properly delivered.
 
 
 
 
 
 Shares the responsibility of stock accuracy and products safety, while reporting on issues and variances to contribute to more efficient stock control and maintenance.
 
 
 
 
 
 Handle the invoicing process over the system to adhere to MAGRABi selling standards and to contribute to more efficient sales tracking and recording.
 
 
 
 
 
 Cooperate with team members to achieve overall store goals and enhance the customer experience to build long term customer relations.
 
 
 
 
 
 Ensure meeting the set business plan targets on monthly bases through monitoring his sales performance versus the target revenues and identifying areas of unsatisfactory performance to rectify.
 
 
 
 
 
 
 COMPETENCIES
 
 
 
 
 
 
 Collaborating with others
 
 
 
 
 
 Customer service orientation
 
 
 
 
 
 Initiative &amp; achievement orientation
 
 
 
 
 
 Flexibility
 
</div>

Sales Associate

Azadea Group

<div>
 
 
 Role Purpose
 
 
 
 The Style Advisor is responsible for providing the customers with an easy, fashionable, personal, and fun customer experience.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Provide customers with exceptional service by meeting their individual requests and expectations to ensure an excellent shopping experience that consistently attracts both present and future shoppers.
 </li>
 <li>
 Follow trends and maintain timeless knowledge of fashion principles to create, share, and develop the team&rsquo;s fashion expertise.
 </li>
 <li>
 Demonstrate superior store knowledge to be able to understand customers&rsquo; concerns and quickly determine solutions with limited supervision.
 </li>
 <li>
 Drive sales by consistently demonstrating remarkable clientele selling skills, focusing on the individual customer and their fashion, as well as their wardrobe needs.
 </li>
 <li>
 Actively greet customers and attend to their needs in the fitting room, while ensuring fitting rooms are always neat and readily available to host customers.
 </li>
 <li>
 Determine customer needs based on personal features, preferences, and wardrobe selections; Provide advice and expertise on different sizes, colors, and styles.
 </li>
 <li>
 Use product knowledge tools and available in-store technology to share features, benefits, and trends with customers.
 </li>
 <li>
 Take in repairs and maintain consistent follow up with clients regarding products, service, repairs, and alteration.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Fashion Design, Fashion Styling or a related field
 </li>
 <li>
 3 years of experience in fashion retail and customer service
 </li>
 <li>
 Proficiency in MS Office
 </li>
 <li>
 Fluency in English
 </li>
 </ul>
 
 
 
 
 
 * AZADEA is committed to equal employment opportunity for all individuals regardless of race, color, religion, gender, age, marital status, disability, or any other classification.
 
 
 
 
 
 
 *
 
 We aim to give our candidates the best experience possible. But due to the number of applicants applying, we will only get in touch if you have been shortlisted for the role
 
 
</div>

Style Advisor-Massimo Dutti

Fragrancebh

handles customer inquiries, books flights, hotels, and other travel arrangements, and provides information to ensure a smooth travel experience. Key responsibilities include managing reservations via phone, email, and online platforms; processing bookings, modifications, and cancellations; and using a reservation system to maintain accurate records. The role also involves upselling services, resolving customer issues, and staying informed about travel trends and promotions. Key responsibilities<ul><li>Customer service: Answer phones and emails, assist with travel inquiries, and provide information on services, availability, and pricing.</li><li>Booking and management: Process new bookings, modifications, and cancellations for flights, hotels, car rentals, and other travel services.</li><li>Record keeping: Accurately record customer information and maintain up-to-date records in the reservation system.</li><li>Sales and promotions: Advise customers on promotions and upgrades, and cross-sell additional services.</li><li>Problem-solving: Resolve customer issues and complaints promptly.</li><li>Administrative tasks: Coordinate with other departments, process payments and refunds, and generate reservation reports.</li><li>Knowledge maintenance: Stay informed on current travel trends, pricing, and special offers.</li></ul>Essential skills<ul><li>Strong verbal and written communication skills.</li><li>Excellent customer service and telephone manner.</li><li>Proficiency with computer applications and reservation systems.</li><li>Attention to detail and accuracy.</li><li>Ability to work efficiently under pressure and multi-task.</li><li>Sales and upselling skills.</li><li>An understanding of the travel industry is often preferred.</li></ul>Job Type: Full-timePay: BD250.000 - BD350.000 per month

Reservation Officers

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