customer service representative

AL Wessil Holding

JD -CSR- Business CenterThe CSR will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. He/she will report directly to the Center Manager.Customer Service Representative Responsibilities:<ul><li>Manage large amounts of incoming phone calls</li><li>Generate sales leads</li><li>Identify and assess customers&rsquo; needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Meet personal/customer service team sales targets and call handling quotas</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li><li>Managing a team of junior customer service representatives if any.</li></ul>Customer Service Representative Requirements:<ul><li>General Business education degree, or equivalent.</li><li>Ability to stay calm when customers are stressed or upset.</li><li>Computers proficient.</li><li>Experience working with customer support/hospitality sectors.</li><li>Excellent communication skills.</li><li>Proven sales track record.</li><li>Self driven-Trustworthy-Ambitious</li><li>Ability to deal with different nationalities and strong verbal and written English</li></ul>Job Type: Full-timePay: Up to BD500.000 per monthWork Location: In person

Customer Service Representative/Female

jumami

Customer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers&rsquo; needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesRequirements and skillsProven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectivelyHigh school diplomaJob Type: Full-timePay: BD2,000.000 - BD2,500.000 per monthApplication Question(s):<ul><li>ARE YOU READY TO RELOCATE AND WORK IN BAHRAIN?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>total work: 2 years (Required)</li><li>Customer service: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Bangla (Required)</li></ul>

CUSTOMER SERVICE (BANGLA SPEAKING)

Orla Restaurant

We are seeking a driven and customer-oriented Sales Representative to join our fashion retail team. This role involves engaging with customers, representing the brand, and ensuring a high level of customer satisfaction in-store.Key Requirements:Experience in garment tailoring is preferredOpen to male candidatesStrong knowledge of fashion, garment construction, and sewing techniquesAbility to work with precision and attention to detailGood time management and ability to meet deadlinesPassion for quality craftsmanship and creativityBahraini and non-Bahraini candidates are welcome to applyInterested candidates are invited to send their CV to:hi@gvven.comJob Type: Full-timeLanguage:<ul><li>Arabic (Preferred)</li></ul>

Sales representative

Key Responsibilities:Greet customers upon vehicle drop-off and ensure a professional reception experience.Conduct an initial inspection and record vehicle condition before service.Accurately register customer and vehicle information in the system.Coordinate with the workshop team regarding service requirements and delivery schedule.Monitor the progress of vehicles and update customers upon completion.Maintain a high standard of customer satisfaction and service quality.Requirements:Minimum 2 years of experience in an automotive service center.Basic knowledge of car mechanics and electrical systems.Excellent communication skills in Arabic and English.Proficient in using booking or maintenance management systems (ERP or similar).Professional appearance and customer-oriented attitude.Competitive salary based on experience.Monthly performance incentives.Professional work environment and career growth opportunities.Send your CV to mccs02.bh@gmail.comand the positing title as a subjectJob Type: PermanentPay: BD150.000 - BD200.000 per month

Job Vacancy – Car Receiver / Service Advisor

Leo and Loona Kids Amusment park & Resturants

Job Summary:Leo and Loona Kids Park is looking for a friendly and efficient Cashier to manage all transactions with customers accurately and efficiently. The ideal candidate will be comfortable handling cash, credit cards, and digital payment methods while providing exceptional customer service in a family-friendly environment.Key Responsibilities:<ul><li>Greet customers and provide a welcoming experience as they enter the facility.</li><li>Process sales transactions accurately, including cash, credit, and digital payments.</li><li>Issue receipts, refunds, or change due to customers as needed.</li><li>Ensure a clean and organized cashier station.</li><li>Answer customer inquiries and provide information about the park&rsquo;s services and activities.</li><li>Work closely with other team members to ensure smooth and efficient operations.</li><li>Follow all cash handling and reconciliation procedures.</li><li>Handle customer complaints or concerns in a professional manner and escalate to the manager when necessary.</li><li>Maintain knowledge of all promotions and offers to communicate them to customers.</li></ul>Requirements:<ul><li>Previous experience as a cashier or in a similar role preferred.</li><li>Strong communication and interpersonal skills.</li><li>Basic math skills and a keen eye for detail.</li><li>Ability to work in a fast-paced environment and handle multiple tasks.</li><li>Proficiency in using point-of-sale (POS) systems.</li><li>Strong customer service skills and a positive, friendly attitude.</li><li>Flexible availability, including evenings, weekends, and holidays.</li><li>Honest and reliable with good integrity.</li></ul>Send your CV to: GMBH@leoloona.bh Be part of the magic &ndash; bring joy, leadership, and heart to Leo &amp; LoonaJob Type: Full-time

Cashier- BAHRAIN

Middle East Traders

About the RoleWe are looking for a friendly, professional, and organized Receptionist to join our team and be the first point of contact for residents and visitors in our residential building. The ideal candidate will ensure smooth daily operations by handling front-desk duties, coordinating communication, and providing exceptional customer service to our residents.Key Responsibilities<ul><li>Greet and assist residents, guests, and visitors in a courteous and professional manner.</li><li>Answer and direct phone calls, emails, and inquiries efficiently.</li><li>Maintain visitor logs and ensure building security procedures are followed.</li><li>Coordinate with maintenance and housekeeping teams for resident requests or issues.</li><li>Receive and manage mail, packages, and deliveries.</li><li>Maintain a clean, organized, and welcoming reception area.</li><li>Support administrative tasks such as filing, data entry, and record-keeping.</li><li>Assist in scheduling appointments, move-ins/outs, and building access requests.</li><li>Communicate effectively with building management and tenants regarding notices and updates.</li></ul>Requirements<ul><li>Proven experience as a receptionist, front desk officer, or in a customer service role.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Professional appearance and positive attitude.</li><li>Basic computer literacy (Microsoft Office, email, etc.).</li><li>Ability to handle confidential information with discretion.</li><li>High school diploma or equivalent</li></ul>Job Type: Full-time

Receptionist

Ramada by Wyndham Bahrain

Night Shift RECEPTIONOverview: The person will be responsible for providing excellent customer service to our clients and guests. As such the ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable. Their duties may include greeting guests as they come in, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk. The receptionist must be trustworthy and able to work well with little direct supervision. The satisfaction and comfort of each guest is our top priority, and the persons attitude and behavior should reflect that at all times.Duties and Responsibilities:<ul><li>Greet and welcome clients and guests and assist them with check-in and check-out.</li><li>Answer and direct phone calls and emails to the appropriate staff member</li><li>Manage guest bookings and reservations.</li><li>Handle customer complaints and concerns in a professional and timely manner</li><li>Maintain a clean and organized reception area.</li><li>Assist with administrative tasks as needed, including filing, copying, and data entry.</li><li>Respond to all questions, inquiry, and requests.</li><li>Other duties as assigned by management.</li><li>Reporting directly to the Night Manager</li></ul>Required Qualifications:<ul><li>High school diploma or equivalent</li><li>2+ years&rsquo; experience working in a hotel receptionist or guest services role</li><li>Excellent communication and people skills</li><li>Strong customer service skills</li><li>Ability to multitask and prioritize tasks effectively.</li><li>Proficient in Microsoft Office and basic computer skills</li><li>Fluency in English, both verbal and written</li><li>Must be able to work flexible hours, including evenings and weekends.</li><li>PMS system IDS and Opera ICloud</li></ul>Preferred Qualifications:<ul><li>Experience working in the hospitality or service industry.</li><li>Knowledge of Arabic and/or other languages spoken in the region</li></ul>FOR LOCAL HIRE ONLYJob Type: Full-time

Night Shift Reception

Explore 194+ Customer service representative in Manama Bahrain this January. Find roles across top companies and apply now to boost your career.