tele-sales representative Jobs in Manama Bahrain

tele-sales representative

customer service representative

Braxtone Group

<div>
 
 Brief Descriptionof Job Function
 
 
 
 The Call Centre Agent is responsible for incoming and outgoing calls. The role involves sales and customer service.
 
 
 This role requires an individual who is self-motivated with high levels of energy and drive. The Call
 
 
 Centre Agent must have strong communication skills with the ability to maintain good rapport on the phone.
 
 
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 DUTIES ACTUALLY PERFORMED BY THIS POSITION:
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 Answer all calls within 2 rings
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 Cordial and positive tone of voice in all calls
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 Focus on needs of the customer and provide for their queries and requests
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 Sell, up-sell and cross-sell different products and services to the customer
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 Ensure the next steps and requirements are aligned and clarified with the customer before the end of the call
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 Data entry
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 Filing and documentation management
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 Updating information and ensuring accuracy of data records
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 ESSENTIAL QUALIFICATION REQUIRED (EDUCATION/ EXPERIENCE/ SKILLS)
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 Minimum of high school certification
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 Diploma and some form of work experience is preferred
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 Strong communication skills
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 Good selling skills
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 Positive energy and teamwork ethos
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 Excellent written and oral communication skills.
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 Strong English language
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 Good understanding of the services
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 Be highly computer literate, particularly in Microsoft Office Products.
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 Targets
 
 
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 Key performance indicators and targets to be agreed.
 
 
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 Commission or incentives
 
 
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 Commissions Or Incentives To Be Agreed. Important Notes
 
 
 
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 Commission is only payable if all KPI targets are achieved.
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 Typical Working Conditions
 
 
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 Normal Working Hours40 hours a week
 
 
 Working Timing is rotating shift.
 
 
 Work may require occasional weekend and/or evening work
</div>

Customer Service Representative

Friends House Cafe

About Us: Friends House Caf&eacute; is a cozy and retro-themed restaurant specializing in Japanese cuisine, including sushi, gyoza, and other Asian dishes. Our restaurant combines a warm atmosphere with board games, shisha, and great music, offering a unique dining experience to our guests.Job Responsibilities:<ul><li>Greet and welcome guests with a friendly and professional attitude.</li><li>Present menus, answer questions about the menu items, and provide recommendations based on guest preferences.</li><li>Take food and beverage orders accurately and relay them to the kitchen staff.</li><li>Serve food and drinks promptly, ensuring high service standards.</li><li>Monitor and attend to guests' needs during their dining experience.</li><li>Handle billing and payments efficiently.</li><li>Maintain cleanliness and organization of tables, dining areas, and workstations.</li><li>Adhere to Friends House Caf&eacute;&rsquo;s service protocols and guidelines.</li><li>Collaborate with team members to ensure smooth operations and exceptional customer satisfaction.</li><li>12-hours shift with breaks with one flexible Day Off</li></ul>Qualifications:<ul><li>Experience in a restaurant or caf&eacute; setting is preferred but not mandatory.</li><li>Basic Arabic-speaking skills are required to communicate with local customers effectively.</li><li>Fluency in English is essential; knowledge of additional languages (especially Russian or Asian languages) is a plus.</li><li>Friendly, polite, and customer-focused personality.</li><li>Ability to work in a fast-paced environment and handle multiple tasks simultaneously.</li><li>Must have a neat appearance and uphold hygiene standards.</li><li>Knowledge of Japanese or Asian cuisine is an advantage.</li></ul>Benefits:<ul><li>Competitive salary based on experience and Monthly sales.</li><li>Complimentary meals during shifts.</li><li>Opportunities for growth and training in customer service and hospitality.</li><li>Friendly and supportive work environment.</li></ul>Job Type: Full-timePay: BD150.000 - BD250.000 per monthEducation:<ul><li>High school or equivalent (Preferred)</li></ul>

Waiter/Waitress

Al Boom Marine

Customer Focus<ul><li>Responsible for greeting and meeting all customers promptly and politely as they enter the store.</li><li>Provide customer satisfaction by delivering exceptional customer service.</li><li>Guide customers throughout the store or to specific areas the customer requests</li><li>Develop a clear understanding of all departments, products, make, and features and after sales service</li><li>Effectively deal with customer queries and complaints.</li><li>Follow procedures for dealing with specific customer orders.</li><li>Ensure confidentiality with respect to Al Boom Marine retail/store sales.</li></ul>Store Merchandise/Merchandising<ul><li>Maintain a detailed knowledge of the merchandise/products stocked in the store</li><li>Ensure promotions and fast selling lines are featured in the store.</li><li>Provide information about customers (likes, dislikes and opinions to the line manager.</li><li>Ensure effective stock replenishment to the store and continuous stock availability, ongoing recovery &amp; maintenance in the store.</li></ul>Shop Keeping and Store Standards<ul><li>Maximize and contribute to sales within the store through exceptional customer service and retail experience</li><li>Ensure all stock is laid out and displayed according to standard layout norm ( product placement, folded arranged in order from smallest to largest, hanged items must be steamed, brand wise, size wise.</li><li>Ensure all product are price tagged, $ price is covered and bar-coded before displayed.</li><li>Ensure correct ratio of stock on shelves and assist in accurate stock counts as per store requirements.</li><li>Ensure all stock administration (stock counts, STS, dispatch and delivers) are recorded on the system in time</li><li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li></ul>Job Type: Full-timeExperience:<ul><li>Retail Sales: 2 years (Preferred)</li></ul>

Sales Associate

Canteena W.L.L

We are looking for a Front of House All-Rounder to join our team and handle daily customer-facing operations. The ideal candidate is fast, organized, and friendly, with experience in busy restaurants or caf&eacute;s.Responsibilities<ul><li>Handle cashier duties: taking orders, processing payments, greeting customers.</li><li>Manage order packing: labeling, packing accuracy, and speedy handover.</li><li>Coordinate dispatch with delivery drivers and walk-in customers.</li><li>Keep FOH clean and organized (counter, drinks fridge, POS area).</li><li>Assist with simple prep tasks during slow hours (restocking, cleaning).</li><li>Follow hygiene and service standards at all times.</li></ul>Requirements<ul><li>Previous experience in a restaurant, caf&eacute;, or takeaway (preferred).</li><li>Good communication and customer-service skills.</li><li>Fast learner with the ability to work under pressure.</li><li>Can rotate between cashier, packing, and customer service.</li><li>Punctual, reliable, and professional.</li></ul>What We Offer<ul><li>Friendly working environment.</li><li>Training and growth opportunities.</li></ul>Job Type: Full-time

FOH All-Rounder (Cashier • Packing • Customer Service)

Ridge Coffee House W.L.L

Ridge Coffee House is hiring energetic and service-oriented Waiters/Waitresses to join our front-of-house team. We&rsquo;re looking for individuals who are friendly, professional, and passionate about delivering excellent customer service.Role OverviewThe Waiter/Waitress will be responsible for greeting guests, taking orders, serving food and beverages, maintaining the dining area, and ensuring an exceptional guest experience.Key ResponsibilitiesGuest Service &amp; Order Taking<ul><li>Welcome guests warmly and assist with seating</li><li>Present menus and describe items when needed</li><li>Take accurate orders and input them into the POS system</li><li>Serve food and beverages efficiently and professionally</li><li>Handle customer questions, feedback, and requests</li></ul>Dining Area Management<ul><li>Maintain cleanliness and organization of tables, counters, and service areas</li><li>Clear tables promptly and reset them for new guests</li><li>Support with takeaway orders and packaging when needed</li><li>Assist with daily opening and closing duties</li></ul>Team &amp; Coordination<ul><li>Work closely with baristas and kitchen staff to ensure smooth service</li><li>Communicate order issues or delays promptly</li><li>Support colleagues during busy hours</li><li>Follow instructions from the Branch Manager and Head Barista</li></ul>Hygiene &amp; Safety<ul><li>Adhere to food safety and hygiene guidelines</li><li>Maintain personal cleanliness and correct uniform standards</li><li>Follow all service SOPs and caf&eacute; protocols</li></ul>Requirements<ul><li>1&ndash;2 years of experience in a caf&eacute; or restaurant (freshers with great attitude also considered)</li><li>Friendly, positive, and customer-focused personality</li><li>Good communication skills in English</li><li>Ability to work in a fast-paced environment</li><li>Professional appearance and punctuality</li><li>Basic understanding of POS systems (training will be provided)</li><li>Team player with a willingness to learn</li></ul>Job Type: Full-time

Waiter - Ridge Coffee House

Chenega Corporation

<div>Req ID: 37993
Summary
Personnel Assistant I
Manama, Bahrain
Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer&rsquo;s core culture? If so, Chenega Military, Intelligence &amp; Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!
Chenega Analytic Business Solutions (CABS) provides federal agencies and commercial customers with trusted insights into Records and Information Management, Administrative Solutions, Information Technology, Engineering, and Training. Formed in 2017 to serve federal and commercial customers, CABS is 8(a) certified and has grown quickly into a leader in the federal IT and Training environment.
The Personnel Assistant I shall support the Navy Personnel Command by verifying the identity and eligibility of authorized DoD beneficiaries, issuing DoD Identification Cards, and performing DEERS updates in Manama, Bahrain.
Responsibilities
<ul><li>Interact with customers utilizing effective face-to-face customer service skills of positive attitudes, adaptability, friendliness, empathy, time management, communication, de-escalation, and composure in stressful situations.</li>
<li>Verbally acknowledge customers upon arrival.</li>
<li>Verify and issue Common Access Cards (CAC) and Uniformed Service Identification (USID) to eligible recipients through DEERS.</li>
<li>Serve as Verifying Official on DEERS/RAPIDS terminal and ensure input data for accuracy and correctness.</li>
<li>Assist customers with questions concerning identification card eligibility, application requirements, and DEERS.</li>
<li>Answer telephone inquiries.</li>
<li>Monitor customer wait times via sign-in sheets.</li>
<li>Return all failed or retrieved CACs to DMDC monthly.</li>
<li>Ensure all non-DEERS CAC updates are performed accurately and efficiently.</li>
<li>Perform customer services, including but not limited to PIN resets and verifying and updating PKI certificates, etc.</li>
<li>Provide ICA services as necessary to ensure the timely and accurate distribution and retrieval of identification cards, including updating customer information in DEERS.</li>
<li>Initiate CAC requests and distribute CACs and PINs IAW the RAPIDS User Guide.</li>
<li>Verify identification IAW Homeland Security Presidential Directive 12 (HSPD12) and Federal Information Processing Standards FIPS201-1.</li>
<li>Provide ID Card services to all personnel assigned to support customer commands, other military service personnel, retirees and their dependents, and contractors that are verified through the Mission Partner (MP) Identity, Credential and Access Management (ICAM) program.</li>
<li>Ensure appropriate security personnel are immediately notified of any unauthorized or unsafe acts, regardless of the rank or position of the person.</li>
<li>Verbally encourage all customers to submit feedback and ensure all customers are provided with QR codes, phone numbers, and other necessary information to access the program&rsquo;s customer feedback systems through Qualtrics.</li>
<li>Maintain RAPIDS equipment within the physical parameters and configurations established at the time of installation.</li>
<li>Perform printer maintenance as stated in the Maintenance and Cleaning Procedures, located in the Verifying Officials Information System (VIOS).</li>
<li>Perform printer maintenance and User Maintenance on RAPIDS equipment</li>
<li>Keep RAPIDS VPN connected at all times to avoid costly repairs to high-value equipment.</li>
<li>Complete annual company and customer training requirements.</li>
<li>Assist with monthly metrics reporting.</li>
<li>Record labor hours daily.</li>
<li>Other duties as assigned.</li>
</ul>Qualifications
<ul><li>High School Diploma or GED required.</li>
<li>1+ years of experience in a Customer Service environment.</li>
<li>Human Resource (HR) background in either Military Personnel or DEEPS/RAPIDS preferred.</li>
<li>Similar HR experience gained from either the private sector or other Federal Agency is acceptable.</li>
<li>Must have the ability to pass a Navy background check before starting and later maintain a secret clearance.</li>
<li>Must obtain an appropriate work visa before starting.</li>
</ul>Knowledge, Skills, and Abilities:
<ul><li>Proficient in both oral and written communication in order to communicate effectively with others and explain complex actions taken in regard to military members&rsquo; entitlements, allowances, and collections.</li>
<li>Working knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint.</li>
<li>Working knowledge of grammar, spelling, capitalization, punctuation, and military terminology commonly used in office settings to prepare material correctly.</li>
<li>Working knowledge of standard office equipment, like computers, electric typewriters, copiers, fax machines, scanners, and other office automation systems, to perform a substantial range of office automation support.</li>
<li>Ability to multitask in a high-stress, performance-based environment.</li>
<li>Ability to establish priorities and meet established deadlines.</li>
<li>Ability to travel locally up to 10% as required.</li>
</ul>How you&rsquo;ll grow
At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there&rsquo;s always room to learn.
We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.
Benefits
At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.
Learn more about what working at Chenega MIOS can mean for you.
Chenega MIOS&rsquo;s culture
Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.
Corporate citizenship
Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.
Learn more about Chenega&rsquo;s impact on the world.
Chenega MIOS News- https://chenegamios.com/news/
Tips from your Talent Acquisition Team
We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:
Chenega MIOS web site - www.chenegamios.com
Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI\_IE369514.11,23.htm
LinkedIn - https://www.linkedin.com/company/1472684/
Facebook - https://www.facebook.com/chenegamios/
\#Chenega Analytic Business Solutions, LLC
Chenega Corporation and family of companies is an EOE.
Equal Opportunity Employer/Veterans/Disabled
Native preference under PL 93-638.
We participate in the E-Verify Employment Verification Program</div>

Personnel Assistant I

Explore 448+ Customer service representative in Manama Bahrain this December. Find roles across top companies and apply now to boost your career.

448 customer service representative jobs IN Manama Bahrain

Customer Service Representative

Customer Service Representative

Waiter/Waitress

Sales Associate

FOH All-Rounder (Cashier • Packing • Customer Service)

Waiter - Ridge Coffee House

Personnel Assistant I