tele-sales representative Jobs in Manama Bahrain

tele-sales representative

client service officer Jobs in Manama Bahrain

client service officer

customer service representative/female Jobs in Manama Bahrain

customer service representative/female

customer service representative

AL Wessil Holding

JD -CSR- Business CenterThe CSR will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. He/she will report directly to the Center Manager.Customer Service Representative Responsibilities:<ul><li>Manage large amounts of incoming phone calls</li><li>Generate sales leads</li><li>Identify and assess customers&rsquo; needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Meet personal/customer service team sales targets and call handling quotas</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li><li>Managing a team of junior customer service representatives if any.</li></ul>Customer Service Representative Requirements:<ul><li>General Business education degree, or equivalent.</li><li>Ability to stay calm when customers are stressed or upset.</li><li>Computers proficient.</li><li>Experience working with customer support/hospitality sectors.</li><li>Excellent communication skills.</li><li>Proven sales track record.</li><li>Self driven-Trustworthy-Ambitious</li><li>Ability to deal with different nationalities and strong verbal and written English</li></ul>Job Type: Full-timePay: Up to BD500.000 per month

Customer Service Representative/Female

Braxtone Group

<div>
 
 Brief Descriptionof Job Function
 
 
 
 The Call Centre Agent is responsible for incoming and outgoing calls. The role involves sales and customer service.
 
 
 This role requires an individual who is self-motivated with high levels of energy and drive. The Call
 
 
 Centre Agent must have strong communication skills with the ability to maintain good rapport on the phone.
 
 
 <ul>
 <li>
 DUTIES ACTUALLY PERFORMED BY THIS POSITION:
 </li>
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 Answer all calls within 2 rings
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 Cordial and positive tone of voice in all calls
 </li>
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 Focus on needs of the customer and provide for their queries and requests
 </li>
 <li>
 Sell, up-sell and cross-sell different products and services to the customer
 </li>
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 Ensure the next steps and requirements are aligned and clarified with the customer before the end of the call
 </li>
 <li>
 Data entry
 </li>
 <li>
 Filing and documentation management
 </li>
 <li>
 Updating information and ensuring accuracy of data records
 </li>
 <li>
 ESSENTIAL QUALIFICATION REQUIRED (EDUCATION/ EXPERIENCE/ SKILLS)
 </li>
 <li>
 Minimum of high school certification
 </li>
 <li>
 Diploma and some form of work experience is preferred
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 Good selling skills
 </li>
 <li>
 Positive energy and teamwork ethos
 </li>
 <li>
 Excellent written and oral communication skills.
 </li>
 <li>
 Strong English language
 </li>
 <li>
 Good understanding of the services
 </li>
 <li>
 Be highly computer literate, particularly in Microsoft Office Products.
 </li>
 <li>
 Targets
 
 
 </li>
 </ul>
 Key performance indicators and targets to be agreed.
 
 
 <ul>
 <li>
 Commission or incentives
 
 
 </li>
 </ul>
 
 Commissions Or Incentives To Be Agreed. Important Notes
 
 
 
 <ul>
 <li>
 Commission is only payable if all KPI targets are achieved.
 </li>
 <li>
 Typical Working Conditions
 
 
 </li>
 </ul>
 Normal Working Hours40 hours a week
 
 
 Working Timing is rotating shift.
 
 
 Work may require occasional weekend and/or evening work
</div>

Customer Service Representative

<figure class="table"><table><tbody><tr><td>&nbsp;BRIEF DESCRIPTIONOF JOB FUNCTION&nbsp;The&nbsp;Call&nbsp;Centre&nbsp;Agent&nbsp;is&nbsp;responsible for&nbsp;incoming&nbsp;and&nbsp;outgoing&nbsp;calls.&nbsp;The&nbsp;role&nbsp;involves&nbsp;sales&nbsp;and customer service.This&nbsp;role&nbsp;requires&nbsp;an&nbsp;individual&nbsp;who&nbsp;is&nbsp;self-motivated with&nbsp;high&nbsp;levels of&nbsp;energy&nbsp;and&nbsp;drive.&nbsp;The&nbsp;CallCentre&nbsp;Agent&nbsp;must&nbsp;have&nbsp;strong&nbsp;communication&nbsp;skills&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;maintain&nbsp;good&nbsp;rapport&nbsp;on the phone.&nbsp;<ol><li>DUTIES ACTUALLY PERFORMED BY&nbsp;THIS&nbsp;POSITION:</li></ol>&nbsp;<ol><li>Answer all calls&nbsp;within 2 rings</li><li>&nbsp;Cordial and positive tone of&nbsp;voice in all&nbsp;calls</li><li>Focus on needs of&nbsp;the customer and provide for their&nbsp;queries and requests</li><li>Sell, up-sell and cross-sell different products and services&nbsp;to the customer</li><li>Ensure the next&nbsp;steps and requirements are aligned&nbsp;and clarified&nbsp;with the customer before the end of&nbsp;the call</li><li>Data entry</li><li>Filing&nbsp;and documentation&nbsp;management</li><li>Updating&nbsp;information and ensuring&nbsp;accuracy&nbsp;of&nbsp;data records</li></ol></td></tr><tr><td><ol><li>ESSENTIAL QUALIFICATION&nbsp;REQUIRED&nbsp;(EDUCATION/&nbsp;EXPERIENCE/ SKILLS)</li></ol>&nbsp;<ol><li>Minimum of&nbsp;high school certification</li><li>Diploma and some form&nbsp;of&nbsp;work experience is&nbsp;preferred</li><li>Strong communication skills</li><li>Good&nbsp;selling&nbsp;skills</li><li>Positive energy&nbsp;and&nbsp;teamwork ethos</li><li>Excellent written and oral communication skills.</li><li>Strong English language</li><li>Good&nbsp;understanding&nbsp;of&nbsp;the services</li><li>Be highly&nbsp;computer literate, particularly in Microsoft Office Products.</li></ol>&nbsp;<ol><li>Targets</li></ol>Key&nbsp;performance indicators&nbsp;and&nbsp;targets&nbsp;to&nbsp;be agreed.&nbsp;<ol><li>Commission&nbsp;or&nbsp;incentives</li></ol>Commissions or incentives&nbsp;to be agreed. Important notes:<ul><li>Commission is&nbsp;only&nbsp;payable if&nbsp;all KPI&nbsp;targets are achieved.</li></ul>&nbsp;<ol><li>Typical Working Conditions</li></ol>&nbsp;Normal Working&nbsp;Hours40 hours&nbsp;a&nbsp;weekWorking&nbsp;Timing is rotating&nbsp;shift.Work may&nbsp;require occasional weekend and/or evening work</td></tr></tbody></table></figure>

Era Projects

Responsibilities:<ul><li>Greet and direct customers</li><li>Provide accurate information (e.g. product features, pricing and after-sales services)</li><li>Answer customers&rsquo; questions about specific products/services</li><li>Conduct price and feature comparisons to facilitate purchasing</li><li>Cross-sell products</li><li>Ensure racks are fully stocked</li><li>Manage returns of merchandise</li><li>Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)</li><li>Inform customers about discounts and special offers</li><li>Provide customer feedback to the Store Manager</li><li>Stay up-to-date with new products/services</li></ul>Requirements and skills:<ul><li>Proven work experience as a Retail Sales Representative, Sales Associate or similar role</li><li>Understanding of the retail sales process</li><li>Familiarity with consumer behavior principles</li><li>Knowledge of inventory stocking procedures</li><li>Basic math skills</li><li>Track record of achieving sales quotas</li><li>Excellent communication skills, capable of building trusting relationships</li><li>Ability to perform in fast-paced environments</li><li>Flexibility to work various shifts</li><li>High school degree</li><li>BSc in Marketing or related field is a plus</li></ul>If interested Kindly send us your CV in our email : recruitbh24@gmail.comJob Types: Full-time, Permanent

REAL ESTATE AGENT (MALE ONLY)

Healthy Calorie

Job post summaryPay: 150.000 (BHD) - 180.000 (BHD) per monthJob description:Job description:Are you a passionate and experienced individual with a love for coffee and customer service? Join our friendly team as a Barista/Cashier!Key Responsibilities:<ul><li>Prepare and serve a variety of coffee and espresso drinks, along with other beverages and food items.</li><li>Greet and assist customers with a warm and positive attitude.</li><li>Process customer transactions accurately using the POS system.</li><li>Handle cash, credit, and debit transactions efficiently and securely.</li><li>Maintain a clean and organized work and customer area.</li><li>Provide exceptional customer service and address any customer inquiries or concerns.</li><li>Collaborate with team members to ensure smooth cafe operations.</li></ul>Requirements:<ul><li>Minimum of 1 year experience in cafe operations.</li><li>Proficiency in using POS systems.</li><li>Strong cash handling skills.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work in a fast-paced environment.</li><li>Attention to detail and strong organizational skills.</li><li>Knowledge of coffee brewing techniques and a passion for coffee.</li><li>Flexible availability, including weekends and holidays.</li></ul>What We Offer:<ul><li>On-time monthly salary and benefits package.</li><li>Accommodation, Transportation and Meal on duty.</li><li>Opportunities for career growth and advancement.</li><li>A supportive and friendly work environment.</li></ul>If you have a passion for coffee and customer service and meet the above qualifications, we would love to hear from you!Job Type: Full-timeExperience:<ul><li>Barista/Cashier: 1 year (Preferred)</li></ul>Job Type: Full-timJob Type: Full-timePay: BD150.000 - BD180.000 per month

barista for Coffee shop

Fragrancebh

handles customer inquiries, books flights, hotels, and other travel arrangements, and provides information to ensure a smooth travel experience. Key responsibilities include managing reservations via phone, email, and online platforms; processing bookings, modifications, and cancellations; and using a reservation system to maintain accurate records. The role also involves upselling services, resolving customer issues, and staying informed about travel trends and promotions. Key responsibilities<ul><li>Customer service: Answer phones and emails, assist with travel inquiries, and provide information on services, availability, and pricing.</li><li>Booking and management: Process new bookings, modifications, and cancellations for flights, hotels, car rentals, and other travel services.</li><li>Record keeping: Accurately record customer information and maintain up-to-date records in the reservation system.</li><li>Sales and promotions: Advise customers on promotions and upgrades, and cross-sell additional services.</li><li>Problem-solving: Resolve customer issues and complaints promptly.</li><li>Administrative tasks: Coordinate with other departments, process payments and refunds, and generate reservation reports.</li><li>Knowledge maintenance: Stay informed on current travel trends, pricing, and special offers.</li></ul>Essential skills<ul><li>Strong verbal and written communication skills.</li><li>Excellent customer service and telephone manner.</li><li>Proficiency with computer applications and reservation systems.</li><li>Attention to detail and accuracy.</li><li>Ability to work efficiently under pressure and multi-task.</li><li>Sales and upselling skills.</li><li>An understanding of the travel industry is often preferred.</li></ul>Job Type: Full-timePay: BD250.000 - BD350.000 per month

Reservation Officers

Tikcobh

Title: ReceptionistOverview: The receptionist will be responsible for providing excellent customer service to our clients and guests. As such the ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable. Their duties may include greeting guests as they come in, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk. The receptionist must be trustworthy and able to work well with little direct supervision. The satisfaction and comfort of each guest is our top priority, and the receptionist&rsquo;s attitude and behavior should reflect that at all times.Duties and Responsibilities:<ul><li>Greet and welcome clients and guests and assist them with check-in and check-out.</li><li>Answer and direct phone calls and emails to the appropriate staff member</li><li>Manage guest bookings and reservations.</li><li>Handle customer complaints and concerns in a professional and timely manner</li><li>Maintain a clean and organized reception area.</li><li>Assist with administrative tasks as needed, including filing, copying, and data entry.</li><li>Respond to all questions, inquiry, and requests.</li><li>Other duties as assigned by management.</li></ul>Required Qualifications:<ul><li>High school diploma or equivalent</li><li>2+ years&rsquo; experience working in a hotel receptionist or guest services role</li><li>Excellent communication and people skills</li><li>Strong customer service skills</li><li>Ability to multitask and prioritize tasks effectively.</li><li>Proficient in Microsoft Office and basic computer skills</li><li>Fluency in English, both verbal and written</li><li>Must be able to work flexible hours, including evenings and weekends.</li></ul>Preferred Qualifications:<ul><li>Prior experience in a customer-facing role</li><li>Experience working in the hospitality or service industry.</li><li>Knowledge of Arabic and/or other languages spoken in the region</li></ul>Working Conditions:<ul><li>This position will require standing and sitting for extended periods of time.</li><li>The receptionist will work in a fast-paced and dynamic environment.</li><li>They will be expected to manage a high volume of calls, emails, and visitors on a daily basis.</li><li>The receptionist will be required to work some evenings and weekends, based on business needs.</li></ul>Employee Handbook:Welcome Letter: Dear new team member,Welcome to Al Faris Suite 2! We are thrilled to have you join our team and contribute to our mission of providing an unparalleled luxurious experience to our customers. As our new receptionist, you will play a critical role in ensuring that our clients and guests feel welcomed and valued from the moment they enter the building.Mission Statement: Our mission at Al Faris Suite 2 is to provide an unparalleled luxurious experience to our customers and exceed their expectations at every touchpoint.Vision Statement: Our vision at Al Faris Suite 2 is to be recognized as the premium provider of luxurious accommodation with exceptional services that exceed our customers' expectations.Equal Employment Opportunity Statement: Al Faris Suite 2 is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or any other legally protected status. We value diversity and strive to create an inclusive workplace where all employees feel valued and supported.Contractual Disclaimer and At-Will Employment Statement: This handbook is not intended to create a contract of employment or any other contractual obligation between the company and its employees. Employment at Al Faris Suite 2 is at-will, which means that either the company or the employee may terminate the employment relationship at any time, with or without cause.Purpose of the Employee Handbook: The employee handbook serves as a guide to the company's policies, procedures, and expectations. It is designed to provide employees with the information they need to understand their rights and responsibilities, as well as the company's expectations for conduct and performance.Company Policies:<ul><li>Anti-Discrimination and Harassment Policy</li><li>Code of Conduct and Ethics</li><li>Confidentiality and Information Security Policy</li><li>Dress Code Policy</li><li>Employee Benefits and Compensation Policy</li><li>Performance Management Policy</li><li>Time Off and Leave Policy</li></ul>Expectations of Employees:<ul><li>Treat all clients, guests, and coworkers with respect and professionalism.</li><li>Follow all company policies and procedures.</li><li>Maintain a positive and collaborative.</li></ul>Job Types: Full-time, PermanentPay: BD200.000 - BD250.000 per month

Receptionist

Explore 282+ Customer service representative in Manama Bahrain this November. Find roles across top companies and apply now to boost your career.

282 customer service representative jobs IN Manama Bahrain

Customer Service Representative/Female

Customer Service Representative

Customer Service Representative

REAL ESTATE AGENT (MALE ONLY)

barista for Coffee shop

Reservation Officers

Receptionist