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client support executive

customer service representative

IIQAF

<div><h3 class="jobSectionHeader">Description</h3>
We are seeking a dedicated and professional Customer Service Representative to join our esteemed hospitality team. In this role, responsible for delivering exceptional service that exceeds their expectations.
<h3 class="jobSectionHeader">Responsibilities</h3>
<ul><li>Respond to customer inquiries via phone, email in a timely manner</li><li>
Resolve customer complaints and issues with a focus on customer satisfaction</li><li>
Process orders, returns, and exchanges accurately</li><li>
Provide product information and recommendations to customers</li><li>
Collaborate with other departments to ensure seamless customer experience</li></ul>
<h3 class="jobSectionHeader">Requirements</h3>
<ul><li>Excellent communication and interpersonal skills</li><li>
Ability to multitask and prioritize in a fast-paced environment</li><li>
Strong problem-solving skills</li><li>
Previous customer service experience preferred</li><li>
Proficiency in Microsoft Office and CRM software</li></ul>
<h3 class="jobSectionHeader">Benefits</h3>
<ul><li>Competitive salary and benefits package</li><li>
Opportunities for career growth and development</li><li>
Positive and inclusive work environment</li><li>
Employee discounts on company products</li></ul></div>

Customer Service Representative

Almarai - المراعي

The Company:Almarai is the world's largest vertically integrated dairy and the region's largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. "Almarai currently employs over 46,000 employees servicing some 110,000 retail outlets and has reported net income of SAR 2.31 billion on sales of SAR 20.97 Billion in 2024."An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group. About the Role To promote professional responsible for communicating the how and why regarding service expectations within our company. These professionals perform several duties, including answering phones, replying by emails, responding to customer questions, and assisting with customer issues. Requirements Potential candidates must meet the requirements mentioned below: <ul> <li>Diploma or preferably in relevant stream (English, Marketing)</li> <li>Experience of office administration and working with the general public.</li> <li>Minimum 2 years of Experience in the Tele sales field.</li> <li>Hands on knowledge and experience in SAP or similar package.</li> <li>Should be a good team player.</li> </ul> Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package. Seniority level <ul> <li>Associate</li> </ul> Employment type <ul> <li>Full-time</li> </ul> Job function <ul> <li>Customer Service, Administrative, and Sales</li> </ul> Industries <ul> <li>Administrative and Support Services, Manufacturing, and Education Administration Programs</li> </ul> Get notified about new Customer Service Representative jobs in Riyadh, Saudi Arabia. Customer Service Titles <ul> <li>Customer Service Associate (Arabic speaker only)</li> <li>Customer Service Manager of Business Process Innovation</li> </ul> We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Customer Care Representative | MAF LifeStyle | Customer Care
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Customer Care Representative is responsible for maximizing company sales growth and profitability by overseeing the daily routines, coaching, and developing associates to achieve better performance.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Communicate all personnel, operational, and product issues to the appropriate Contact Center supervisor or manager.
 </li>
 <li>
 Process all customer requests accurately and efficiently.
 </li>
 <li>
 Focus on meeting the customer&rsquo;s expectations by utilizing all resolution options, as outlined in the company customer service standards.
 </li>
 <li>
 Communicate pertinent information to all Contact Center associates.
 </li>
 <li>
 Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and the company to both internal and external customers in all forms of communication
 </li>
 <li>
 Ensure all customers are provided gracious, quick and efficient service
 </li>
 <li>
 Communicate pertinent information to all Contact Center associates.
 </li>
 <li>
 Communicate effectively and efficiently with all company associates and business contacts.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 3 to 4 years customer experience
 </li>
 <li>
 Excellent to Fluent English
 </li>
 <li>
 Communication Skills
 </li>
 <li>
 Teamplayer is required
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work from any country in the world for 30 days a year.
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Customer Care Representative

FlyAkeed

<div>About FlyAkeed:
FlyAkeed is an online platform that helps people book flights and hotels easily. We started in 2017 and are based in Riyadh, Saudi Arabia. Our travel solution simplifies the process of planning and handling work-related travel.
Highlights:
Current funding stage: Series A
FlyAkeed is supported by: PIF subsidiary Sanabil Investments, Elm, Artal Capital, Alrajhi Partners.
FlyAkeed is seeking a motivated and enthusiastic Sales Development Representative to join our team in Riyadh, Saudi Arabia. As a Sales Development Representative, you will be responsible for identifying potential customers, reaching out to them via phone calls, and persuading them to book flights and hotels through our platform. Your excellent communication skills and persuasive abilities will be key in establishing and maintaining customer relationships. In addition, you will provide customers with information about available flights and hotels, answer any inquiries, and resolve any issues that may arise.<h3 class="jobSectionHeader">
Responsibilities</h3><ul>
<li>Make outbound calls to potential customers and follow up on leads provided by the company</li>
<li>Persuasively communicate the benefits of using FlyAkeed as an online travel solution</li>
<li>Meet or exceed sales goals and quotas</li>
<li>Provide exceptional customer service by assisting customers with inquiries and resolving any issues</li>
<li>Maintain accurate and up-to-date customer records in the company's CRM system</li>
<li>Collaborate with the sales team to identify strategies for improving sales performance</li>
<li>Stay informed about industry trends and competitor offerings to effectively position FlyAkeed in the market</li>
</ul>
Requirements<ul>
<li>1+ year of telesales or customer service experience</li>
<li>Excellent communication and interpersonal skills</li>
<li>Ability to build rapport and establish trust with customers over the phone</li>
<li>Self-motivated and target-driven, with a proven track record of meeting or exceeding sales goals</li>
<li>Familiarity with CRM software and sales techniques</li>
<li>Fluency in English and Arabic, both written and spoken</li>
<li>Strong organizational skills and attention to detail</li>
<li>Ability to work in a fast-paced and dynamic environment</li></ul></div>

Sales Development Representative

Sihamco

<div>As a seasonal Usher at The Groves, you will be responsible for welcoming guests, assisting with seating and
directions, and ensuring a smooth and enjoyable visitor experience. You will serve as a front-line
representative of The Groves, providing excellent customer service, maintaining safety and order, and
contributing to a warm and inviting atmosphere for all guests.
Key Responsibilities<ul>
<li>
Greet guests warmly upon arrival and assist with entry.</li>
<li>Assist in front desk ticket sales.</li>
<li>Provide directions, event information, and assistance to guests throughout the venue.</li>
<li>Ensure orderly crowd flow and guide guests to their designated areas.</li>
<li>Assist with managing queues and controlling access to restricted areas.</li>
<li>Monitor guest behavior and promptly report any issues to supervisors.</li>
<li>Support safety protocols and emergency procedures when required.</li>
<li>Maintain cleanliness and presentation of assigned areas.</li>
<li>Deliver outstanding customer service and represent The Groves&rsquo; values at all times.</li>
</ul>
Requirements<ul>
<li>
Saudi Nationals only</li>
<li>Fluent in English and Arabic</li>
<li>Professional appearance and friendly demeanor</li>
<li>High school diploma or equivalent (preferred)</li>
<li>Previous customer service, hospitality, or events experience is an advantage</li>
<li>Strong communication and interpersonal skills</li>
<li>Ability to remain calm and courteous in high-pressure situations</li>
<li>Physically fit to stand for extended periods and assist with crowd management</li>
<li>Flexible to work evenings, weekends, and holidays as per event schedules</li>
</ul>
About The Company
SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.
At SIHAMCO, we don&rsquo;t just lead Saudi Arabia&rsquo;s hospitality and entertainment evolution&mdash;we create it from the ground up. Since 2008, we&rsquo;ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.
Crafting a Homegrown Legacy
All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house &mdash; from initial vision and brand identity to concept creation, design, execution and operation. We don&rsquo;t import ideas; we build them &mdash; crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.
Our Signature Brands
Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets &mdash; but consistently surpasses &mdash; global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience. Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk &amp; Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.
Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.
We Are Only Getting Started!
Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.
People First
Our team is our greatest asset&mdash;a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.
Benefits
At SIHAMCO, we believe in rewarding our team with more than just a job &mdash; we offer an inspiring work environment and real opportunities for growth. Our benefits include:<ul>
<li>Competitive salary packages &ndash; aligned with market standards and experience</li>
<li>Visa (1 year temp) &amp; Flights into the country for non-citizens</li>
<li>Accommodation</li>
<li>Transportation Allowance</li>
<li>Career development &amp; Internal promotions &ndash; grow with us across departments and seasons</li>
<li>Creative &amp; collaborative work culture &ndash; built on passion, innovation, and attention to detail</li>
<li>Exposure to high-end hospitality &amp; entertainment concepts &ndash; gain experience in premium F&amp;B and entertainment</li>
<li>Experience working on premium events within The Groves, Riyadh Season</li>
<li>Cultural diversity &ndash; join a team of passionate professionals from around the world</li>
</ul>Join Us
Whether you&rsquo;re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history. Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.</div>

Usher

Hosuk Travel

<div>At Hosuk Travels, we believe that every great travel experience begins with a warm welcome. We are looking for a Receptionist to join our dynamic team in Riyadh, who will be the first point of contact for our clients, providing exceptional customer service and ensuring smooth front-desk operations that reflect our company&rsquo;s professional image.

Key Responsibilities:
<ul>
<li>Greet and welcome visitors in a friendly and professional manner.</li>
<li>Answer and direct phone calls promptly and efficiently.</li>
<li>Manage front-desk operations, including handling inquiries and scheduling appointments.</li>
<li>Maintain records of client visits, calls, and messages.</li>
<li>Assist clients with travel-related queries and coordinate with other departments as needed.</li>
<li>Handle incoming and outgoing mail and courier services.</li>
<li>Maintain a neat and organized reception area.</li>
<li>Support administrative tasks such as data entry, filing, and documentation.</li>
</ul>
Requirements:
<ul>
<li>High school diploma or equivalent; a diploma in Office Administration is a plus.</li>
<li>1&ndash;3 years of experience as a receptionist or in a similar customer service role.</li>
<li>Proficiency in MS Office (Word, Excel, Outlook).</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Fluent in English; knowledge of Arabic is an advantage.</li>
<li>Professional appearance and a positive attitude.</li>
<li>Strong organizational skills and the ability to multitask effectively.</li>
</ul>
Joining Hosuk Travels in Riyadh as a Receptionist means becoming part of a customer-focused team that values professionalism, efficiency, and hospitality. If you have a passion for delivering excellent service and enjoy working in a dynamic travel environment, we welcome you to apply and grow with us.</div>

Receptionst

<div><h3 class="jobSectionHeader">Description</h3>
We are seeking a dedicated and detail-oriented Cashier to join our esteemed hospitality team. As a Cashier, you will play a crucial role in ensuring an exceptional guest experience by efficiently managing financial transactions and providing outstanding customer service. In this position, you will be responsible for handling various forms of payment, maintaining an accurate cash register, and managing financial exchanges with utmost integrity.
<h3 class="jobSectionHeader">Responsibilities</h3>
<ul><li>Process customer transactions accurately and efficiently</li><li>
Handle cash, credit, and other forms of payment</li><li>
Resolve customer inquiries and issues in a professional manner</li><li>
Maintain a clean and organized workspace</li><li>
Assist in restocking merchandise and supplies</li></ul>
<h3 class="jobSectionHeader">Requirements</h3>
<ul><li>Excellent communication and interpersonal skills</li><li>
Ability to work in a fast-paced environment</li><li>
Attention to detail and accuracy in handling transactions</li><li>
Basic math skills</li><li>
Previous experience in a cashier or customer service role is a plus</li></ul>
<h3 class="jobSectionHeader">Qualifications</h3>
<ul><li>High school diploma or equivalent</li><li>
Proficiency in using cash registers and POS systems</li></ul>
<h3 class="jobSectionHeader">Benefits</h3>
<ul><li>Competitive pay and opportunities for advancement</li><li>
Training and development programs</li><li>
Employee discounts on products and services</li><li>
Positive and inclusive work environment</li></ul></div>

Cashier

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