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customer service & social media assistant

customer service social media assistant

Star Gallery Mart

Customer Service &amp; Social Media AssistantJob PurposeAssist the 360&deg; Marketing Executive in managing social media, supporting content creation, collecting data, handling online ads, and providing excellent Arabic&ndash;English customer service to increase brand awareness and sales.Key Responsibilities<ul><li>Schedule and publish posts on Instagram, TikTok, Snapchat, Facebook, and YouTube.</li><li>Monitor and reply to comments, DMs, and mentions daily.</li><li>Support in planning and creating weekly photo and video content.</li><li>Coordinate with designers and photographers for marketing materials.</li><li>Write captions, hashtags, and short ad texts in both Arabic and English.</li><li>Respond to customer messages on social media, WhatsApp, and email.</li><li>Assist customers in placing online orders via the website, app, or WhatsApp.</li><li>Handle inquiries, product information, pricing, and after-sales support professionally.</li><li>Collect and record customer feedback, reviews, and ratings.</li><li>Track engagement and prepare weekly performance reports.</li><li>Maintain and update a customer database (emails, phone numbers, interests).</li><li>Assist in managing Meta (Facebook/Instagram) and Google Ads campaigns.</li><li>Monitor ad performance (CTR, CPC, conversions) and report results.</li><li>Coordinate with the delivery/logistics team to ensure smooth operations.</li></ul>Requirements<ul><li>Must be able to speak and write Arabic and English fluently.</li><li>1&ndash;2 years of experience in social media, digital marketing, or customer service.</li><li>Strong understanding of Instagram, TikTok, and Snapchat.</li><li>Basic skills in Canva, CapCut, or similar tools.</li><li>Familiarity with Meta Ads Manager and Google Ads platforms.</li><li>Good computer and smartphone skills (posting, replying, reporting).</li><li>Creative, organized, and proactive attitude.</li><li>Able to work from the store environment to film, post, and engage customers.</li></ul>Salary &amp; Benefits<ul><li>AED 3,000 + Commission (based on performance).</li><li>Career growth opportunities in a leading UAE electronics and e-commerce brand.</li><li>Work in a creative, supportive, and fast-paced environment.</li></ul>Job Type: Full-timePay: From AED2,800.00 per month

Customer Service & Social Media Assistant

BEAUTY CROWN LADIES SALON

Join one of the most reputable and fast-growing ladies salons in Sharjah, where elegance meets excellence. We are looking for a confident and experienced Receptionist / Manager who can efficiently handle daily operations, lead with professionalism, and confidently represent the salon both in person and on camera.Key Responsibilities:<ul><li>Manage front desk operations: welcoming clients, managing appointments, and ensuring a smooth workflow.</li><li>Supervise daily salon activities and staff performance to maintain service excellence.</li><li>Handle client inquiries and appointment confirmations through phone, WhatsApp, and social media.</li><li>Call clients to confirm, reschedule, or follow up on bookings.</li><li>Manage billing, cash register, and daily operational reports.</li><li>Maintain client satisfaction by ensuring a warm, professional, and organized salon environment.</li><li>Support marketing and social media teams in content creation &mdash; participate in videos, promotional clips, and salon updates.</li><li>Confidently appear on camera for social media content, brand introductions, or service highlights.</li><li>Monitor stock, cleanliness, and overall salon presentation.</li></ul>Skills &amp; Experience Required:<ul><li>Proven experience as a Receptionist, Salon Coordinator, or Manager (UAE experience preferred).</li><li>Excellent communication and customer service skills.</li><li>Leadership qualities with the ability to manage staff effectively.</li><li>Confident in front of the camera and comfortable creating social media content.</li><li>Proficient with appointment management systems, WhatsApp Business, and basic social media tools.</li><li>Strong organizational and multitasking abilities.</li><li>Fluent in English (Arabic or other languages is a plus).</li><li>Female candidates only.</li></ul>Benefits &amp; Growth:<ul><li>Attractive salary package with performance-based bonuses.</li><li>Employment visa provided.</li><li>1 day off per week.</li><li>Supportive, professional, and growth-oriented work environment.</li></ul>&#10024; If you&rsquo;re confident, motivated, and passionate about beauty and client service &mdash; apply now and become part of our growing team!Job Types: Full-time, Permanent

Female Receptionist/ Manager – Ladies Salon (Sharjah)

ENG Properties

Position Title: Assistant Sales Manager &ndash; Signage &amp; Outdoor MediaIndustry: Signage &amp; Outdoor Media Advertising Location: Sharjah, UAE Employment Type: Full-time Salary Bracket: AED 7,500/- to 12,500/-Job Description:Job Overview:We are seeking a proactive and results-oriented Assistant Sales Manager to support sales efforts in signage and outdoor media advertising. The ideal candidate will assist in driving revenue growth, managing client relationships, and identifying new business opportunities. This role requires a strong understanding of signage solutions, outdoor advertising, and market trends to help expand the company&rsquo;s reach and profitability.Key Responsibilities:Sales Support &amp; Strategy:<ul><li>Assist in developing and executing sales strategies for signage and outdoor media solutions.</li><li>Conduct market research to identify growth opportunities and industry trends.</li><li>Support in preparing sales reports, forecasts, and performance analysis for senior management.</li></ul>Client Relationship Management:<ul><li>Build and maintain strong relationships with clients and advertising agencies.</li><li>Assist in providing customized signage and outdoor media solutions to meet client needs.</li><li>Ensure high-quality service delivery to enhance client satisfaction and retention.</li></ul>Business Development:<ul><li>Identify and pursue new business opportunities across various industries.</li><li>Support sales efforts in expanding into new market segments and locations.</li><li>Represent the company at industry events, exhibitions, and networking forums.</li></ul>Team Coordination:<ul><li>Work closely with the sales team to achieve revenue targets.</li><li>Assist in training and mentoring junior sales team members.</li><li>Collaborate with internal departments to ensure smooth project execution.</li></ul>Key Requirements:Qualifications:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field.</li><li>5+ years of experience in sales within the signage and outdoor media industry. (Required)</li><li>Strong understanding of outdoor advertising principles, signage solutions, and market trends.</li><li>Proven ability to support sales targets and drive revenue growth.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Proficiency in CRM software and Microsoft Office Suite.</li><li>Knowledge of the UAE market and outdoor advertising landscape is an advantage.</li></ul>Key Competencies<ul><li>Strategic Thinking: Ability to assist in developing and implementing effective sales plans.</li><li>Client Focus: Skilled in supporting client relationships and ensuring customer satisfaction.</li><li>Collaboration: Works well with teams to achieve sales objectives.</li><li>Results-Oriented: Committed to supporting business growth and revenue targets.</li><li>Adaptability: Thrives in a fast-paced, competitive industry.</li></ul>Languages:<ul><li>English (Required)</li><li>Urdu/Hindi (Required)</li></ul>Job Type: Full-timePay: AED7,500.00 - AED12,000.00 per month

Assistant Sales Manager

Jilphar Furniture Industry L.L.C.

Job Title Options<ul><li>Online Sales &amp; Marketing Executive (Female)</li><li>Digital Marketing &amp; E-Commerce Associate (Female)</li><li>Social Media &amp; Online Sales Officer (Female)</li></ul>Job Description &ndash; Option 1 (Simple &amp; Clear)Position: Online Sales &amp; Marketing Executive (Female) Industry: Furniture &amp; Home Decor Location: Sharjah Salary: 2500-3000Key Responsibilities:<ul><li>Promote furniture products through online platforms (Facebook, Instagram, WhatsApp, website,Amazon,microless, etc.)</li><li>Create and post daily advertisements and product content</li><li>Respond to customer inquiries and follow-up for online sales</li><li>Coordinate with sales &amp; delivery team for order processing</li><li>Maintain online listings, pricing, and stock visibility</li><li>Basic photo editing &amp; product description updates</li><li>Maintain records of online sales &amp; customer database</li></ul>Requirements:<ul><li>Female candidate preferred</li><li>Good communication skills in English/Hindi/Malayalam/Tamil (as needed)</li><li>Basic knowledge of social media marketing</li><li>Computer skills (Excel, MS Office)</li><li>Positive attitude &amp; customer service skills</li><li>Experience in furniture industry is a plus (not mandatory)</li></ul>Job Description &ndash; Option 2 (Advanced | Digital Specialist)Key Responsibilities:<ul><li>Develop and manage online marketing strategy</li><li>Social media campaigns, paid ads, boosting posts</li><li>Handle product photography, editing &amp; videography</li><li>Manage e-commerce portals if any</li><li>Track performance analytics (reach, leads, engagement)</li><li>Customer lead conversion and online showroom support</li><li>Assist in branding, catalog design &amp; promotional ideas</li></ul>Requirements:<ul><li>Strong digital marketing knowledge</li><li>Experience in Canva / Photoshop / Video editing apps</li><li>SEO, Email marketing knowledge (preferred)</li><li>Ability to achieve online sales targets</li></ul>Employment Type:<ul><li>Full-time /</li><li>Accommodation &amp; transport (if provided mention here)</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Online Sales Specialist

On Mart Hypermarket LLC

Core Responsibilities:<ul><li>Strategy and Planning: Develop and implement social media strategies that align with the company's overall marketing objectives. This includes defining key performance indicators (KPIs) and creating editorial calendars.</li><li>Content Creation: Generate, edit, publish, and share daily content (original text, images, videos, etc.) that builds meaningful connections and encourages community interaction across platforms like Facebook, Instagram, X (Twitter), LinkedIn, and TikTok.</li><li>Community Management: Monitor and engage with the audience, including responding to comments, mentions, and direct messages (DMs) in a timely, on-brand manner.</li><li>Analytics and Reporting: Track, measure, and analyze the performance of social media campaigns using tools like Google Analytics or platform-specific insights. Use this data to continuously optimize content and strategy.</li><li>Trend Monitoring: Stay up-to-date with the latest social media trends, tools, best practices, and algorithm changes to ensure the brand remains relevant and innovative.</li><li>Advertising: Manage and optimize paid social media advertising campaigns to reach specific target audiences and achieve marketing/sales goals.</li><li>Collaboration: Work closely with other departments (marketing, sales, creative/design, customer service) to ensure a cohesive brand message and coordinate efforts.</li><li>Design: Flyer and pamphlet design using photoshop or canva</li></ul>Essential Skills and RequirementsSkills and ExperienceProficiency with various social media platforms and their unique formats (video, image, text). Experience with social media management. Minimum 2 years experience is required.Content creation skills:(copywriting, basic photo/video editing, and graphic design).Strong analytical skills and experience with social media analytics and reporting. Knowledge of SEO and web traffic metrics.Soft Skills: Excellent written and verbal communication skills.Creativity and storytelling ability. Strong organizational and time-management skills. Ability to work well in a team and collaborate across departments.Job Types: Full-time, PermanentPay: AED2,500.00 - AED3,000.00 per month

Social Media Specialist

CLOUDSUGAR PORTAL LLC

Location: Sharjah / Dubai Company: Connect (Digital Marketing Agency)About Us:Connect is a full-service digital marketing agency offering Social Media Management, Video Production, Website Development, SEO, and Branding solutions. We work with top brands across UAE to help them grow online through creative and strategic campaigns.Job Description:We are looking for a Tele Sales Executive with a strong interest in digital marketing and client acquisition. Your role will be to connect with potential clients, understand their business needs, and introduce them to our digital marketing services.Key Responsibilities:&#9989; Make outbound calls to potential clients and explain our digital marketing services (Social Media, Ads, Websites, etc.) &#9989; Generate leads and maintain a consistent sales pipeline. &#9989; Follow up on inquiries via WhatsApp, email, or calls. &#9989; Schedule meetings between clients and the sales/marketing team. &#9989; Maintain daily reports on leads and conversion progress. &#9989; Meet monthly sales and performance targets.Requirements:Proven experience in telesales, telemarketing, or customer service (preferably in marketing/advertising). Excellent communication and negotiation skills. Basic understanding of social media and digital marketing trends. Strong follow-up and closing skills. Confident, energetic, and result-oriented personality. Fluency in English (Arabic is a plus).Job Type: Full-time

Tele Sales Executive – Digital Marketing

Journey Life Tourism LLC

Job Title: Sales &amp; Marketing ExecutiveCompany: Journey Life Tourism Location: Sharjah Job Type: Full-TimeAbout Us:Journey Life Tourism is a growing travel and tour services provider, offering customized holiday packages, visa assistance, ticketing, hotel bookings, adventure tours, and travel consultation. We are passionate about creating memorable travel experiences for our clients and seeking a dynamic Sales &amp; Marketing Executive to join our team.Key Responsibilities:<ul><li>Promote and sell tourism packages, travel services, and seasonal offers.</li><li>Develop and maintain strong relationships with clients, travel partners, and corporate leads.</li><li>Handle inbound inquiries via calls, WhatsApp, email, and social media platforms.</li><li>Identify new business opportunities and convert leads into sales.</li><li>Create engaging promotional content for social media, marketing campaigns, and online platforms.</li><li>Achieve monthly sales targets and prepare sales performance reports.</li><li>Attend travel fairs, exhibitions, and promotional events when required.</li><li>Ensure excellent client service and follow-up for repeat business.</li></ul>Requirements:<ul><li>Proven experience in Sales, Marketing, or Travel &amp; Tourism (preferred).</li><li>Strong communication and negotiation skills.</li><li>Knowledge of travel destinations, packages, and visa processes is an advantage.</li><li>Social media marketing and content creation skills.</li><li>Ability to work independently and meet performance targets.</li><li>Languages: English (required), Arabic/Hindi/Urdu.</li></ul>Skills &amp; Qualities:<ul><li>Customer-focused personality</li><li>Confident &amp; persuasive communicator</li><li>Result-oriented with positive attitude</li><li>Time management and multitasking ability</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Sales & Marketing Executive

Explore 306+ Customer service social media assistant in Chemistry Jobs In Sharjah Jobs In Chemistry Jobs In Arabic Jobs In Chemistry Jobs In Arabic Jobs In Sharjah United Arab Emirates this November. Find roles across top companies and apply now to boost your career.