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customer service social media assistant

Star Gallery Mart

Customer Service &amp; Social Media AssistantJob PurposeAssist the 360&deg; Marketing Executive in managing social media, supporting content creation, collecting data, handling online ads, and providing excellent Arabic&ndash;English customer service to increase brand awareness and sales.Key Responsibilities<ul><li>Schedule and publish posts on Instagram, TikTok, Snapchat, Facebook, and YouTube.</li><li>Monitor and reply to comments, DMs, and mentions daily.</li><li>Support in planning and creating weekly photo and video content.</li><li>Coordinate with designers and photographers for marketing materials.</li><li>Write captions, hashtags, and short ad texts in both Arabic and English.</li><li>Respond to customer messages on social media, WhatsApp, and email.</li><li>Assist customers in placing online orders via the website, app, or WhatsApp.</li><li>Handle inquiries, product information, pricing, and after-sales support professionally.</li><li>Collect and record customer feedback, reviews, and ratings.</li><li>Track engagement and prepare weekly performance reports.</li><li>Maintain and update a customer database (emails, phone numbers, interests).</li><li>Assist in managing Meta (Facebook/Instagram) and Google Ads campaigns.</li><li>Monitor ad performance (CTR, CPC, conversions) and report results.</li><li>Coordinate with the delivery/logistics team to ensure smooth operations.</li></ul>Requirements<ul><li>Must be able to speak and write Arabic and English fluently.</li><li>1&ndash;2 years of experience in social media, digital marketing, or customer service.</li><li>Strong understanding of Instagram, TikTok, and Snapchat.</li><li>Basic skills in Canva, CapCut, or similar tools.</li><li>Familiarity with Meta Ads Manager and Google Ads platforms.</li><li>Good computer and smartphone skills (posting, replying, reporting).</li><li>Creative, organized, and proactive attitude.</li><li>Able to work from the store environment to film, post, and engage customers.</li></ul>Salary &amp; Benefits<ul><li>AED 3,000 + Commission (based on performance).</li><li>Career growth opportunities in a leading UAE electronics and e-commerce brand.</li><li>Work in a creative, supportive, and fast-paced environment.</li></ul>Job Type: Full-timePay: From AED2,800.00 per month

Customer Service & Social Media Assistant

About UsStar Gallery Mart is one of the UAE&rsquo;s fastest-growing electronics and lifestyle retailers, specializing in mobile accessories, gadgets, and home appliances. We are looking for a bilingual, energetic, and sales-driven Customer Service Representative to handle online and in-store customer interactions.Job SummaryWe are seeking a dynamic Arabic&ndash;English professional to manage customer engagement, social media responses, and online sales. You will create engaging posts, respond to inquiries in real time, assist customers with orders, and coordinate deliveries &mdash; all while driving sales and ensuring top-quality service.Key Responsibilities<ul><li>Post daily videos, stories, and product content across Instagram, TikTok, Snapchat, and Facebook.</li><li>Respond promptly to customer messages and comments on social media and WhatsApp in Arabic and English.</li><li>Assist customers in placing online orders via the website, app, or WhatsApp, guiding them through the checkout process.</li><li>Answer phone calls, explain product details, prices, and promotions, and handle after-sales support.</li><li>Coordinate with the delivery/logistics team to ensure smooth and timely deliveries.</li><li>Monitor and assist with Meta Ads (Facebook &amp; Instagram) and boosting campaigns.</li><li>Maintain a positive brand image through quick, professional, and friendly communication.</li><li>Work toward monthly sales targets and report performance to management.</li></ul>Requirements<ul><li>Fluent in Arabic and English (spoken and written).</li><li>Prior experience in customer service, social media management, or online sales.</li><li>Strong understanding of Meta Business Suite, WhatsApp Business, and e-commerce tools.</li><li>Good computer and smartphone skills (posting, replying, basic data entry).</li><li>Energetic, persuasive, and customer-focused personality.</li><li>Familiarity with UAE delivery systems and customer preferences.</li></ul>Salary &amp; Benefits<ul><li>Competitive salary + sales commission.</li><li>Career growth opportunities in a leading UAE electronics brand.</li><li>Work in a fast-paced, digital, and creative environment.</li></ul>Job Type: Full-timePay: From AED2,500.00 per month

Customer Service (Arabic–English) – E-Commerce & Retail

Jilphar Furniture Industry L.L.C.

Job Title Options<ul><li>Online Sales &amp; Marketing Executive (Female)</li><li>Digital Marketing &amp; E-Commerce Associate (Female)</li><li>Social Media &amp; Online Sales Officer (Female)</li></ul>Job Description &ndash; Option 1 (Simple &amp; Clear)Position: Online Sales &amp; Marketing Executive (Female) Industry: Furniture &amp; Home Decor Location: Sharjah Salary: 2500-3000Key Responsibilities:<ul><li>Promote furniture products through online platforms (Facebook, Instagram, WhatsApp, website,Amazon,microless, etc.)</li><li>Create and post daily advertisements and product content</li><li>Respond to customer inquiries and follow-up for online sales</li><li>Coordinate with sales &amp; delivery team for order processing</li><li>Maintain online listings, pricing, and stock visibility</li><li>Basic photo editing &amp; product description updates</li><li>Maintain records of online sales &amp; customer database</li></ul>Requirements:<ul><li>Female candidate preferred</li><li>Good communication skills in English/Hindi/Malayalam/Tamil (as needed)</li><li>Basic knowledge of social media marketing</li><li>Computer skills (Excel, MS Office)</li><li>Positive attitude &amp; customer service skills</li><li>Experience in furniture industry is a plus (not mandatory)</li></ul>Job Description &ndash; Option 2 (Advanced | Digital Specialist)Key Responsibilities:<ul><li>Develop and manage online marketing strategy</li><li>Social media campaigns, paid ads, boosting posts</li><li>Handle product photography, editing &amp; videography</li><li>Manage e-commerce portals if any</li><li>Track performance analytics (reach, leads, engagement)</li><li>Customer lead conversion and online showroom support</li><li>Assist in branding, catalog design &amp; promotional ideas</li></ul>Requirements:<ul><li>Strong digital marketing knowledge</li><li>Experience in Canva / Photoshop / Video editing apps</li><li>SEO, Email marketing knowledge (preferred)</li><li>Ability to achieve online sales targets</li></ul>Employment Type:<ul><li>Full-time /</li><li>Accommodation &amp; transport (if provided mention here)</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Online Sales Specialist

CLOUDSUGAR PORTAL LLC

Location: Sharjah / Dubai Company: Connect (Digital Marketing Agency)About Us:Connect is a full-service digital marketing agency offering Social Media Management, Video Production, Website Development, SEO, and Branding solutions. We work with top brands across UAE to help them grow online through creative and strategic campaigns.Job Description:We are looking for a Tele Sales Executive with a strong interest in digital marketing and client acquisition. Your role will be to connect with potential clients, understand their business needs, and introduce them to our digital marketing services.Key Responsibilities:&#9989; Make outbound calls to potential clients and explain our digital marketing services (Social Media, Ads, Websites, etc.) &#9989; Generate leads and maintain a consistent sales pipeline. &#9989; Follow up on inquiries via WhatsApp, email, or calls. &#9989; Schedule meetings between clients and the sales/marketing team. &#9989; Maintain daily reports on leads and conversion progress. &#9989; Meet monthly sales and performance targets.Requirements:Proven experience in telesales, telemarketing, or customer service (preferably in marketing/advertising). Excellent communication and negotiation skills. Basic understanding of social media and digital marketing trends. Strong follow-up and closing skills. Confident, energetic, and result-oriented personality. Fluency in English (Arabic is a plus).Job Type: Full-time

Tele Sales Executive – Digital Marketing

Journey Life Tourism LLC

Job Title: Sales &amp; Marketing ExecutiveCompany: Journey Life Tourism Location: Sharjah Job Type: Full-TimeAbout Us:Journey Life Tourism is a growing travel and tour services provider, offering customized holiday packages, visa assistance, ticketing, hotel bookings, adventure tours, and travel consultation. We are passionate about creating memorable travel experiences for our clients and seeking a dynamic Sales &amp; Marketing Executive to join our team.Key Responsibilities:<ul><li>Promote and sell tourism packages, travel services, and seasonal offers.</li><li>Develop and maintain strong relationships with clients, travel partners, and corporate leads.</li><li>Handle inbound inquiries via calls, WhatsApp, email, and social media platforms.</li><li>Identify new business opportunities and convert leads into sales.</li><li>Create engaging promotional content for social media, marketing campaigns, and online platforms.</li><li>Achieve monthly sales targets and prepare sales performance reports.</li><li>Attend travel fairs, exhibitions, and promotional events when required.</li><li>Ensure excellent client service and follow-up for repeat business.</li></ul>Requirements:<ul><li>Proven experience in Sales, Marketing, or Travel &amp; Tourism (preferred).</li><li>Strong communication and negotiation skills.</li><li>Knowledge of travel destinations, packages, and visa processes is an advantage.</li><li>Social media marketing and content creation skills.</li><li>Ability to work independently and meet performance targets.</li><li>Languages: English (required), Arabic/Hindi/Urdu.</li></ul>Skills &amp; Qualities:<ul><li>Customer-focused personality</li><li>Confident &amp; persuasive communicator</li><li>Result-oriented with positive attitude</li><li>Time management and multitasking ability</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Sales & Marketing Executive

al khadlaj perfumes

Job Title: Social Media Executive Work Location: Industrial Area 11, Sharjah Reports To: Marketing DirectorThe Social Media Executive is responsible for managing the brand&rsquo;s presence across all social media platforms, driving engagement, and strengthening brand visibility. This role involves developing creative content, executing social media campaigns, tracking performance, and staying ahead of trends to ensure a strong and consistent online identity.Key Responsibilities:<ul><li>Develop and implement social media strategies aligned with brand objectives.</li><li>Create, curate, and publish engaging content (images, videos, reels, captions, stories, etc.) across all social media platforms.</li><li>Manage daily posting and community engagement on platforms such as Instagram, TikTok, Snapchat, Facebook, X, YouTube, and LinkedIn.</li><li>Coordinate with the design and content teams to maintain consistent brand voice and visual identity.</li><li>Monitor trends, competitor activity, and social media conversations to identify opportunities for innovation.</li><li>Analyze performance metrics and prepare weekly/monthly reports to measure engagement, reach, and ROI.</li><li>Respond to customer comments, DMs, and brand mentions in a timely and professional manner.</li><li>Support paid ad campaigns by coordinating with the marketing team.</li><li>Stay up-to-date with social media tools, best practices, and emerging trends.</li></ul>Qualifications<ul><li>2 to 4 years of experience in social media management, preferably in beauty, fashion, or lifestyle sectors.</li><li>Strong understanding of digital marketing, analytics, and social media algorithms.</li><li>Proficiency in tools such as Meta Business Suite, Canva, Capcut Video Editing.</li><li>Excellent communication, writing, and visual storytelling skills.</li><li>Ability to manage multiple projects and deadlines in a fast-paced environment.</li><li>Creative, trend-savvy, and detail-oriented with a strong sense of aesthetics.</li></ul>Compensation based on experience and expertise.Kindly share your cv on hr@khadlaj-perfumes.com along with your portfolio.Job Type: Full-timePay: AED3,000.00 - AED7,000.00 per monthApplication Question(s):<ul><li>Do you have experience in Fashion, Cosmetics or FMCG Social Media Marketing?</li><li>This position requires you to work between 8 AM and 6 PM (UAE time). Are you comfortable working in these hours?</li><li>Reason for Job Change and Notice Period?</li></ul>

Social Media Executive

Now Hiring: Social Media Manager &ndash; Full TimeLocation: UAE Company: ConnectWe&rsquo;re looking for a creative and detail-oriented Social Media Manager to handle multiple brand accounts and bring ideas to life through engaging content and campaigns.Key Responsibilities:<ul><li>Manage multiple client social media accounts across Instagram, Facebook, TikTok, and LinkedIn.</li><li>Plan, create, and schedule engaging posts, reels, and stories.</li><li>Develop monthly content calendars and campaign strategies.</li><li>Coordinate with designers, videographers, and content creators to deliver high-quality visuals.</li><li>Monitor analytics and prepare monthly performance reports.</li><li>Respond to comments, DMs, and customer inquiries promptly.</li><li>Research trends and competitor activities to optimize performance.</li><li>Manage paid ad campaigns on Meta and other platforms.</li><li>Maintain brand consistency and alignment with each client&rsquo;s goals.</li><li>Attend client meetings and shoots when required.</li></ul>Requirements:<ul><li>Female candidate preferred</li><li>Minimum 1&ndash;2 years of experience in social media management</li><li>Strong understanding of algorithms, trends, and analytics tools</li><li>Proficiency in scheduling tools (Buffer, Hootsuite, Meta Business Suite)</li><li>Excellent communication and copywriting skills in English (Arabic is a plus)</li><li>Basic knowledge of design/editing tools (Canva, CapCut, Adobe tools preferred)</li><li>Ability to multitask and meet deadlines in a fast-paced environment</li><li>Creative mindset with attention to detail</li></ul>Job Type: Full-time To Apply: Send your CV and portfolio to 0523362500Job Type: Full-time

Social Media Manager

Explore 339+ Customer service social media assistant in Sharjah Jobs In Chemistry Jobs In Sharjah Jobs In A Kids Nursery In Sharjah Jobs In 60ajman United Arab Emirates this November. Find roles across top companies and apply now to boost your career.