customer relationship associate Jobs in Rawalpindi

customer relationship associate

customer sales representative Jobs in Rawalpindi

customer sales representative

customer sales representatives Jobs in Rawalpindi

customer sales representatives

customer service representative Jobs in Rawalpindi

customer service representative

customer service representative (csr) Jobs in Rawalpindi

customer service representative (csr)

customer service specialist

WebDigitalSphere

At Web Digital Sphere, we specialize in providing digital solutions that help businesses grow and succeed globally. Our services include digital marketing, SEO, Social Media Management, Web Development, and more.We are currently expanding our team and seeking a proactive and ambitious Female Customer Service Representative (CSR) to drive outbound calls and generate quality leads.Key Responsibilities:<ul><li>Make outbound calls to prospective clients across different industries to introduce Web Digital Sphere&rsquo;s services.</li><li>Convert leads into qualified prospects through effective communication and follow-ups.</li><li>Build strong relationships with potential clients by understanding their needs and offering suitable digital solutions.</li><li>Maintain and update the CRM/database with accurate client information and call records.</li><li>Schedule meetings or demos for the Business Development Manager with interested clients.</li><li>Collaborate with the marketing and sales teams to align outreach strategies.</li><li>Achieve daily, weekly, and monthly targets for lead generation and conversions.</li><li>Prepare and present regular reports on calls, leads, and achieved targets to management.</li><li>Uphold the company&rsquo;s reputation by ensuring professionalism in every client interaction.</li></ul>Key Qualifications:<ul><li>Minimum of 1 year of experience in customer service, telesales, or outbound calling (preferably in digital services).</li><li>Strong sales acumen with the ability to persuade and convert leads into opportunities.</li><li>Excellent communication and interpersonal skills in English (knowledge of additional languages is a plus).</li><li>High attention to detail, organizational skills, and ability to maintain accurate records.</li><li>Ability to work under pressure and meet set targets.</li><li>Must be available for morning shifts.</li></ul>What We Offer:<ul><li>Competitive base salary.</li><li>Professional growth opportunities and continuous learning.</li><li>Supportive and collaborative work environment.</li><li>Direct involvement in international business projects and client interactions.</li><li>A chance to contribute to the success of startups, SMEs, and multinational clients.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you comfortable commuting to Rehmanabad ?</li></ul>Work Location: In person

Customer Service Specialist

iMart Stencils

We are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative (CSR). This opportunity is ideal for individuals looking to gain valuable experience in customer service and make a positive impact within a dynamic work environment.Responsibilities:<ul><li>Customer Interaction:</li><li>Engage with customers through various channels, including phone, email, and chat to verify about their orders and information.</li><li>Address customer inquiries, concerns, and provide information about products or services.</li><li>Problem Resolution:</li><li>Assist in resolving customer issues and complaints in a timely and efficient manner.</li><li>Collaborate with team members to find effective solutions.</li><li>Documentation:</li><li>Maintain accurate and detailed records of customer interactions and transactions.</li><li>Prepare reports summarising customer feedback and common concerns.</li><li>Product/Service Knowledge:</li><li>Acquire a comprehensive understanding of our products or services to effectively assist customers.</li><li>Team Collaboration:</li><li>Collaborate with team members to ensure a consistent and positive customer experience.</li><li>Share insights and feedback to contribute to continuous improvement.</li></ul>Qualifications:<ul><li>Excellent communication and interpersonal skills.</li><li>Call center experience is preferred .</li><li>Strong problem-solving abilities.</li><li>Ability to work collaboratively in a team-oriented environment.</li><li>Basic computer skills and proficiency in MS Office applications.</li></ul>Requirements:<ul><li>Currently enrolled in a relevant academic program</li><li>Eagerness to learn and contribute to a positive customer experience.</li></ul>How to Apply:Interested candidates are encouraged to submit their resume and a brief cover letter detailing their interest and suitability for the position. Please email your application to sunyshahzad@gmail.com.Note<ul><li>Only shortlisted candidates will be contacted for further consideration.</li></ul>Job Type: Full-timePay: Rs20,000.00 - Rs30,000.00 per monthWork Location: In person

Customer Service Representative (CSR) required on urgent Basis.

Nicon Group Of colleges

<ul><li>Bachelor&rsquo;s degree preferred for corporate or technical roles</li><li>Prior experience in the relevant domain (e.g., retail, merchandising, data analysis)</li></ul>Certifications (if applicable)<ul><li>Technical certifications for electronics or tech experts</li><li>Product knowledge certifications from vendors (e.g., Apple, Samsung)</li></ul>Skills<ul><li>Deep knowledge of the specific product category (e.g., electronics, health &amp; wellness)</li><li>Strong communication and customer service skills</li><li>Sales or marketing knowledge (for customer-facing roles)</li><li>Analytical thinking and decision-making (especially in merchandising or tech roles)</li><li>Ability to use Walmart&rsquo;s internal systems and tools (training provided)</li></ul>Personal Attributes<ul><li>Strong attention to detail</li><li>Leadership and collaboration skills</li><li>Customer-first mindset</li></ul>Responsibilities of a Walmart Expert:In-Store Product Expert (e.g., Electronics Expert)Corporate Expert (e.g., Category Specialist, Data Expert)E-Commerce/Online Marketplace ExpertJob Type: Full-timePay: Rs70,000.00 - Rs92,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Walmart Account Handling : 3 years (Preferred)</li></ul>Location:<ul><li>Rawalpindi (Preferred)</li></ul>Work Location: In person

Walmart Expert

1 Stop Technologies

Job Title: Quality Assurance (QA) Specialist Location: Main Peshawar Road, Rawalpindi Shift: 7:00 PM &ndash; 4:00 AM (PST) | Night Shift (On-site)At Amigos BPO, we understand that every great customer experience begins with quality. We are seeking a Quality Assurance Specialist who is passionate about precision, driven by excellence, and committed to raising the standard of every interaction. If you have the ability to listen beyond the words and identify what truly matters, this role is for you.Key Responsibilities:<ul><li>Monitor and evaluate agent calls for quality, compliance, and customer satisfaction.</li><li>Apply QA scorecards to assess script adherence, communication effectiveness, and service delivery.</li><li>Provide actionable feedback and coaching to enhance agent performance.</li><li>Identify recurring issues and deliver insights to team leads and management.</li><li>Ensure compliance with both internal standards and regulatory requirements.</li><li>Maintain QA documentation and contribute to performance and improvement reports.</li></ul>Requirements:<ul><li>Minimum 6 months of QA experience in a call center or BPO setting.</li><li>Strong understanding of call center dynamics, KPIs, and compliance standards.</li><li>Exceptional listening, analytical, and communication skills.</li><li>Proficiency in QA tools and Microsoft Excel for data analysis and reporting.</li><li>Skilled at providing constructive, solution-focused feedback.</li><li>Comfortable with night shifts aligned with U.S. hours.</li><li>Detail-oriented, organized, and collaborative, with a relentless commitment to quality.</li></ul>What We Offer:<ul><li>Competitive compensation with performance-based rewards.</li><li>A professional and collaborative work environment.</li><li>Structured training and career development opportunities.</li><li>Stable night shifts, providing alignment with U.S. business hours.</li></ul>At Amigos BPO, we don&rsquo;t just monitor quality &mdash; we shape it. Join us, and help redefine excellence one call at a time.Job Type: Full-timePay: From Rs35,000.00 per monthWork Location: In person

Quality Assurance Specialist

e-Squall Technologies Pvt Ltd

Job OverviewWe are seeking a skilled and proactive Amazon Specialist to manage and grow our Amazon business operations. The ideal candidate will have hands-on experience with product research, listing optimization, PPC campaign management, and customer service. This role requires a mix of analytical, creative, and organizational skills to ensure smooth day-to-day operations and drive sales growth.Key Responsibilities<ul><li>Product Research: Identify profitable product opportunities using tools such as Helium 10, Jungle Scout, and Keepa.</li><li>Listing Optimization: Create and optimize product listings with SEO-friendly titles, bullet points, descriptions, and backend keywords.</li><li>PPC Campaign Management: Plan, launch, and monitor Sponsored Ads campaigns, focusing on cost efficiency and sales growth.</li><li>Design &amp; Content: Use Canva/Figma (or coordinate with freelancers) to develop engaging product images, A+ content, and brand creatives.</li><li>Inventory Management: Prepare shipping plans, track stock levels, and coordinate with suppliers to avoid stockouts or overstock.</li><li>Customer Service: Handle buyer inquiries, resolve issues, and manage product reviews and feedback in a professional and timely manner.</li></ul>Qualifications &amp; Skills<ul><li>Proven experience managing Amazon Seller Central.</li><li>Strong understanding of Amazon SEO, keyword research, and ranking strategies.</li><li>Familiarity with PPC campaign setup and performance analysis.</li><li>Basic graphic design skills (Canva/Figma) or ability to coordinate with designers.</li><li>Excellent communication and problem-solving skills.</li><li>Strong organizational skills with the ability to manage multiple tasks.</li><li>Attention to detail and results-driven mindset.</li></ul>Job Type: Full-timeWork Location: In person

Amazon Specialist

Sparking Asia

Job Title: Meta Ads Specialist (6 Months &ndash; 1 Year Experience)Location: Onsite &ndash; RawalpindiWork Timings: 4:00 PM &ndash; 12:00 AM (Monday to Saturday)Job Type: Full-TimeAbout Us:At Sparking Asia, we specialize in helping businesses scale through data-driven digital marketing solutions. We work with e-commerce brands and local service providers to deliver measurable growth through performance marketing.Role Overview:We are looking for a passionate and detail-oriented Meta Ads Specialist with 6 months to 1 year of experience in running and managing Facebook/Instagram advertising campaigns. Knowledge of Google Ads is a plus. The ideal candidate should also have technical expertise in Pixel setup, Google Tag Manager (GTM), and event tracking to ensure accurate performance measurement.Key Responsibilities:Plan, create, and manage Meta (Facebook &amp; Instagram) ad campaigns for e-commerce and local service businesses.Optimize campaigns for conversions, ROAS, and lead generation.Implement advanced tracking through Facebook Pixel, Google Tag Manager (GTM), and custom events.Conduct A/B testing for creatives, copy, and targeting strategies.Monitor and analyze ad performance; prepare regular reports.Stay updated with Meta Ads best practices, policies, and trends.Collaborate with the creative team for ad content and landing page optimization.Requirements:6 months to 1 year of hands-on experience in Meta Ads management.Basic knowledge of Google Ads is a plus point.Strong understanding of e-commerce funnels and local lead generation campaigns.Technical skills: Pixel setup, GTM, conversion tracking, and analytics tools.Ability to work with data and make performance-driven decisions.Strong communication and problem-solving skills.Nice to Have (Plus Points):Knowledge of remarketing and custom audience strategies.Familiarity with Shopify, WooCommerce, or other e-commerce platforms.Certification in Meta Ads or Google Ads.What We Offer:Competitive salary based on experience.A growth-focused work environment with learning opportunities.Exposure to international e-commerce and service-based projects.Performance-based incentives.Apply Now: Send your CV + portfolio to hr@sparkingasia.comContact: 0342-4394074Job Type: Full-timeWork Location: In person

Meta Ads Specialist

Comtanix

Please read thoroughly before you apply.Location: Bahria Town, Phase 8, Rawalpindi Timing: 6 PM &ndash; 3 AMComtanix is a fast-growing IT situated in Bahria Phase 8, Rawalpindi. Currently we are looking for experienced SEO Specialist to manage all SEO activities such as content strategy, link building and keyword strategy to increase rankings on all major search networks.Who we are looking for:We are looking for a SEO Specialist with 2-3 years of experience as SEO Supervisor/Team Lead, who will be responsible for implementing SEO and social media strategies for our clients. The SEO Analyst should be able to quickly understand and support initiatives that will contribute to the goals and success of client campaigns.Job Responsibilities:&middot; Developing and implementing effective search engine optimization (SEO) strategies&middot; Coordinating content, design, social media marketing and other activities&middot; Managing offsite and onsite optimization projects and reporting on team performance&middot; Help to create and support marketing content to socialize and use for social media purposes (e.g, customer videos briefs, customer case studies, blog posts, posts from analysts and customers)&middot; Perform keyword research in coordination with client business objectives to optimize existing content and uncover new opportunities&middot; Development and execution of communication/content strategies via social communities in coordination with SEO goals&middot; Keep pace with SEO, search engine, social media and internet marketing industry trends and developments&middot; Monitor and administer web analytics dashboards, reports, key reporting tools, and point out key areas of importance in accordance with client goals&middot; Monitor social media performance and take corrective measures to improve like creating Fan Pages etc.&middot; Collect data and report on traffic, rankings and other SEO aspects&middot; Work with social media and PPC teams to optimize campaigns.Requirements:&middot; Must be experienced as a Team Lead/ Supervisor&middot; Good Communication skills&middot; Good Leadership skills&middot; Ability to work in night shift&middot; Bachelor&rsquo;s Degree in Relevant Field&middot; Knowledge of HTML/CSS&middot; Familiarity with relevant tools and web analytics tools (e.g. Google Analytics, Web Trends)SkillsKeywords Searching, Digital Marketing Techniques, Google Ad words Knowledge, SMM E-Commerce, SEO Ranking, On Page SEO, OFF Page SEO, Keywords knowledge, SEO Copywriting.Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

SEO Specialist

Explore 180+ Customer service specialist in Rawalpindi this September. Find roles across top companies and apply now to boost your career.