customer support representative Jobs in Rawalpindi

customer support representative

marketing associate

social media associate Jobs in Rawalpindi

social media associate

accounts executive

chat support representative (female) Jobs in Rawalpindi

chat support representative (female)

customer relationship associate

Veclar Technologies

Job Title: Customer Relationship Associate Location: On-Site Job Type: Full-Time Shift: Night Shift (5:45 p.m. &ndash; 3:00 a.m.) Compensation: PKR 80,000 &ndash; 150,000/month + CommissionAbout Veclar TechnologiesFounded in 2018, Veclar Technologies is a U.S.-based B2B organization providing digital solutions tailored for real estate professionals across the U.S. and Canada. We empower businesses through innovative IT services, strategic marketing, and effective customer acquisition strategies.Role OverviewWe are seeking a proactive and customer-focused Customer Relationship Associate to enhance client engagement and support long-term satisfaction. In this role, you will act as the primary bridge between clients and internal teams&mdash;ensuring smooth onboarding, continuous support, and consistent value delivery throughout the client journey.Key Responsibilities<ul><li>Serve as the main point of contact for assigned client accounts while delivering prompt, professional communication.</li><li>Work closely with client managers to understand client goals and propose personalized solutions.</li><li>Manage and streamline the onboarding process, ensuring a seamless and positive experience.</li><li>Track account performance to identify opportunities for upselling and cross-selling.</li><li>Handle client queries, resolve issues efficiently, and escalate complex concerns when necessary.</li><li>Maintain accurate client records through CRM systems.</li><li>Prepare and deliver reports on account performance, client satisfaction, and key metrics.</li><li>Coordinate with internal teams&mdash;including sales, marketing, and operations&mdash;to fulfill client requirements.</li><li>Stay informed about industry trends to offer relevant insights and suggestions.</li><li>Support KPIs relating to client retention, satisfaction, and revenue growth.</li></ul>What We Offer<ul><li>Career Development: Mentorship programs, skill-building opportunities, and clear paths for advancement.</li><li>Innovative Culture: Work within a cutting-edge tech environment transforming the real estate industry.</li><li>Collaborative Team: A supportive, teamwork-driven workplace.</li><li>Competitive Compensation: Attractive salary, commissions, bonuses, and paid training.</li><li>Work-Life Balance: Fixed night shift and annual paid leave.</li></ul>Requirements<ul><li>6 months to 2 years of experience in client services, sales, or account management (B2B experience preferred).</li><li>Strong communication and interpersonal skills.</li><li>Proficiency with CRM systems and client management tools.</li><li>Excellent attention to detail, with the ability to multitask and stay organized.</li><li>Self-motivated, goal-oriented, and capable of working independently or within a team.</li><li>Willingness to work night shifts aligned with North American time zones.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Are you open to working a night shift, as this role requires?</li><li>Would you be able to commute to or work from Bahria Town Phase 7 for this position?</li><li>May I ask if you had a chance to review the job description before submitting your application?</li></ul>Work Location: In person

Customer Relationship Associate

Skyline Technologies

Skills Required:<ul><li>Strong written communication skills.</li><li>Ability to multitask and handle multiple chat sessions.</li><li>Familiarity with CRM tools (Amazon CRM experience preferred).</li><li>Problem-solving and customer-handling skills.</li><li>Basic technical understanding of e-commerce processes.</li></ul>Job Description:The Customer Chat Support Associate &ndash; Amazon CRM is responsible for providing real-time assistance to customers through chat while utilizing Amazon&rsquo;s CRM tools to manage customer interactions. The role involves resolving inquiries related to orders, payments, shipments, product details, and account issues. The associate ensures a smooth customer experience by accurately documenting interactions, updating customer records, and following Amazon&rsquo;s communication and quality guidelines.Key Responsibilities:<ul><li>Handle customer queries via chat in a timely and professional manner.</li><li>Use Amazon CRM systems to access customer information, update records, and track issue resolution.</li><li>Provide accurate information regarding orders, returns, refunds, deliveries, and product details.</li><li>Escalate complex issues to senior support or technical teams when necessary.</li><li>Maintain high standards of service quality, customer satisfaction, and communication etiquette.</li><li>Meet daily performance metrics such as response time, resolution time, and customer satisfaction scores.</li><li>Follow all Amazon privacy, security, and compliance guidelines.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Chat Support Associate – Amazon CRM

Dual Technologies

<div>
 
 
 Company Description:
 
 
 
 
 
 
 
 Dual Technologies
 
 is a customer engagement and business support provider, specializing in both inbound and outbound services that empower organizations to grow and improve efficiency. By combining skilled professionals with innovative technology, Dual Technologies offers scalable solutions in customer support, lead generation, sales outreach, and client retention. Dedicated to quality, transparency, and ongoing improvement, the company helps businesses enhance customer experience, improve conversion rates, and build long-term value. With a strong focus on meaningful interactions, Dual Technologies delivers measurable results and excellence in customer engagement.
 
 
 
 
 
 
 Job Description:
 
 
 
 
 
 
 
 Dual Technology is seeking experienced Sales Associate &ndash; Verifiers
 
 for outbound campaigns. The ideal candidate will have prior experience working on
 
 Car Insurance campaigns
 
 and a strong understanding of sales verification processes. This role requires excellent communication skills, attention to detail, and the ability to ensure accuracy and compliance during customer interactions.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Conduct outbound verification calls for car insurance sales
 </li>
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 Verify customer information, eligibility, and consent
 </li>
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 Ensure compliance with company policies and regulatory guidelines
 </li>
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 Accurately document call outcomes and customer data
 </li>
 <li>
 Work closely with sales and quality teams to maintain high standards
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Prior experience in
 
 Car Insurance outbound campaigns (preferred)
 
 </li>
 <li>
 
 Proven background as a verifier or sales associate
 
 </li>
 <li>
 
 Strong verbal communication and listening skills
 
 </li>
 <li>
 
 Attention to detail and compliance-focused mindset
 
 </li>
 <li>
 
 Ability to meet performance and quality targets
 
 </li>
 <li>
 
 Ability to work in Night Shift
 
 </li>
 </ul>
 
 
 
 
 
 What We Offer:
 
 
 <ul>
 <li>
 Competitive compensation
 </li>
 <li>
 Stable outbound campaigns
 </li>
 <li>
 Growth opportunities within the organization
 </li>
 <li>
 Supportive and professional work environment
 </li>
 </ul>
 
 
 
 
 📩
 
 Apply now
 
 to become part of a growing team where communication truly matters.
 
</div>

Sales Associate - Verifier

DataLumio

<div>
 
 
 
 
 Role Description
 
 
 
 This is a full-time in-office role for a Marketing Associate based in Rawalpindi. The Marketing Associate will be responsible for conducting market research, supporting marketing campaigns and strategies, assisting with sales initiatives, and managing projects to ensure successful execution. Additional responsibilities include collaborating with cross-functional teams to achieve business goals and contributing to the company&rsquo;s overall growth.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Experience with content posting across various social platforms
 </li>
 <li>
 Strong skills in Communication and collaboration to effectively work with diverse teams
 </li>
 <li>
 Proficiency in Market Research, identifying trends, and gathering customer insights
 </li>
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 Knowledge or experience in Sales and Marketing strategies and techniques
 </li>
 <li>
 Ability to manage multiple responsibilities and meet deadlines with direct results
 </li>
 <li>
 Excellent organizational skills with attention to detail
 </li>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business Administration, or a related field is preferred
 </li>
 <li>
 Previous experience in marketing or a similar role will be considered an advantage
 </li>
 <li>
 Expertise in running facebook and youtube ads is a plus
 </li>
 </ul>
</div>

Marketing Associate

IZOC Solutions

Role OverviewWe&rsquo;re hiring a Junior / Entry-Level LinkedIn B2B Lead Generation Associate who wants to learn how professional LinkedIn outreach and relationship-based lead generation actually works.This role is ideal for fresh graduates, interns, or candidates with less than 1 year of experience who are eager to build real-world skills in B2B networking, communication, and lead generation.You&rsquo;ll be trained to use LinkedIn properly&mdash;building connections, starting meaningful conversations, and gradually converting them into qualified leads over time.You&rsquo;ll receive a fixed basic salary plus a high commission structure, making this a strong growth opportunity for motivated individuals.Key ResponsibilitiesLinkedIn Lead Generation &amp; Outreach<ul><li>Research and identify potential B2B prospects on LinkedIn</li><li>Build basic prospect lists based on provided criteria (industry, role, company type)</li><li>Send personalized and professional connection requests</li><li>Initiate conversations in a polite, non-salesy manner</li></ul>Conversation &amp; Relationship Building<ul><li>Engage with prospects through LinkedIn messages</li><li>Maintain respectful, professional conversations</li><li>Follow up with prospects as guided by seniors or team leads</li><li>Learn how to keep conversations warm without pushing sales</li></ul>Lead Support &amp; Coordination<ul><li>Share interested or responsive prospects with the senior team</li><li>Keep simple records of conversations and follow-ups</li><li>Learn how and when a conversation should be converted into a lead or call</li></ul>Learning &amp; Skill Development<ul><li>Learn LinkedIn best practices, limits, and account safety rules</li><li>Improve written communication and professional messaging skills</li><li>Understand the basics of B2B lead qualification</li><li>Apply feedback to continuously improve outreach quality</li></ul>Required Skills &amp; EligibilityMust-Have<ul><li>Fresh graduate or less than 1 year of experience (internships count)</li><li>Basic understanding of LinkedIn (profile usage, connections, messaging)</li><li>Good written English and clear communication skills</li><li>Willingness to learn and follow structured guidance</li><li>Self-discipline to work responsibly from home</li></ul>Nice-to-Have<ul><li>Interest in sales, marketing, or business development</li><li>Previous internship or university project related to marketing or sales</li><li>Familiarity with basic spreadsheets or tracking tools</li></ul>What We&rsquo;re Looking For<ul><li>Someone at the start of their career who wants to learn</li><li>Someone who prefers quality conversations over mass messaging</li><li>Someone patient, professional, and consistent</li><li>Someone motivated by commission and performance-based growth</li><li>Someone reliable in a work-from-home setup</li></ul>Location &amp; Work Details<ul><li>Work Mode: Work from Home (Remote)</li><li>Timings: 5:00 PM &ndash; 1:30 AM (Monday to Friday)</li><li>Basic Salary: PKR 30,000 per month</li><li>Commission: High, performance-based commission on qualified leads and conversions</li><li>Job Type: Full-time</li></ul>IMPORTANT NOTICE: although this is a fully remote role, we will be conducting intial interviews in person, if you cannot commute to the location (BAHRIA PHASE 4, CIVIC CENTER, RAWALPINDI, please do not apply for this role)Job Type: Full-timePay: From Rs30,000.00 per monthWork Location: Remote

LinkedIn Lead Generation Trainee

MAH BIO SCIENCES

Job TitleRelationship Executive &ndash; Deposit Mobilisation (Current Accounts)Organization: United Bank Limited (UBL)Mode of Work: Field / Market VisitsProduct Focus: Current Accounts onlyClient Segment: Individuals, Businesses, CorporatesJob Purpose:To mobilise low-cost deposits through Current Accounts by acquiring new-to-bank (NTB) individual, business, and corporate customers via regular market visits, relationship building, and targeted prospecting, while ensuring full compliance with UBL policies and SBP regulations.Key Responsibilities:1. Deposit Mobilisation &amp; Market Visits:<ul><li>Conduct daily market visits to identify and approach potential individuals, traders, SMEs, and corporate clients for Current Account opening.</li><li>Source New-to-Bank (NTB) Current Account relationships through direct selling, referrals, and business networking.</li><li>Identify high-potential business areas, commercial hubs, and corporate clusters to generate sustainable deposit inflows.</li><li>Convince prospects to route their business transactions and cash flows through UBL Current Accounts.</li></ul>2. Current Account Acquisition:<ul><li>Open Individual, Business, and Corporate Current Accounts strictly in line with UBL&rsquo;s product scope.</li><li>Clearly explain account features, charges, minimum balance requirements, and transaction benefits to clients.</li><li>Ensure timely completion of account opening documentation, KYC, and verification requirements.</li><li>Follow up with prospects until successful account activation and initial deposit placement.</li></ul>3. Portfolio Growth &amp; Target Achievement:<ul><li>Achieve assigned monthly and annual deposit mobilisation targets.</li><li>Focus on building quality deposit balances rather than dormant or low-value accounts.</li><li>Monitor account activity post-onboarding to ensure transactional usage and balance retention.</li></ul>4. Relationship Management:<ul><li>Build and maintain long-term relationships with individual, business, and corporate clients.</li><li>Act as the primary point of contact for newly onboarded Current Account customers.</li><li>Coordinate with branch teams to address customer service issues and ensure smooth banking operations.</li></ul>5. Reporting &amp; Compliance:<ul><li>Maintain accurate daily market visit logs, pipeline reports, and sales performance updates.</li><li>Ensure full compliance with UBL policies, AML/KYC requirements, and State Bank of Pakistan (SBP) regulations.</li><li>Submit complete and error-free documentation to avoid audit, compliance, or operational issues.</li></ul>Key Performance Indicators (KPIs):<ul><li>Deposit volume mobilised through Current Accounts</li><li>Active account ratio</li><li>Market visits and conversion rate</li><li>Compliance and documentation accuracy</li></ul>Required Skills &amp; Qualifications<ul><li>Minimum Qualification: Graduation</li><li>Experience: 1 Year field sales experience is mandatory</li><li>Gender: Male</li><li>Good understanding of business market</li><li>Excellent communication, negotiation, and follow-up abilities</li><li>Target-driven mindset with comfort in outdoor/market-based work</li></ul>Job Type: Full-timePay: Rs55,000.00 per monthApplication Question(s):<ul><li>Are you Male</li><li>Are you below 30 years of age </li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Field Sale: 1 year (Required)</li></ul>Language:<ul><li>Urdu (Required)</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

Relationship Executive – Deposit Mobilisation (Current Accounts)

M TECHUB PVT LTD.

Location: On-site, Rawalpindi Salary: PKR 45,000 to 55,000 per month Experience: Minimum 2 years Department: MarketingJob SummaryM TECHUB LLC is hiring a Social Media Associate for an on-site role in Rawalpindi. You will handle daily social media execution, engagement, and campaign support across multiple platforms.This is a full-time, on-site position. Only Rawalpindi-based candidates should apply.Key Responsibilities<ul><li>Create and manage monthly content calendars</li><li>Publish, schedule, and optimize posts</li><li>Manage Instagram, Facebook, LinkedIn, Twitter, TikTok, and YouTube</li><li>Engage with followers and respond to messages</li><li>Analyze performance using insights and analytics tools</li><li>Support campaign planning and execution</li><li>Monitor trends and suggest content ideas</li><li>Coordinate with design and video teams</li></ul>Required Qualifications<ul><li>Minimum 2 years of social media management experience</li><li>Bachelor&rsquo;s degree in Marketing, Media, Communications preferred</li><li>Strong understanding of social media algorithms and best practices</li><li>Excellent English communication skills</li><li>Experience with planning tools like Notion, Trello, or Google Sheets</li><li>Basic familiarity with Canva, Adobe Express, Photoshop, or Illustrator</li></ul>Preferred Skills<ul><li>Basic photo or video editing</li><li>Understanding of Pakistan digital audiences</li><li>Experience handling customer queries on social platforms</li></ul>Why Work With M TECHUBM TECHUB is a growing tech company where you work on real brands and real campaigns. We value ownership, creativity, and execution.How to ApplySend your resume to hr@mtechub.comJob Type: Full-timePay: Rs45,000.00 - Rs55,000.00 per monthWork Location: In person

Social Media Associate

Explore 54+ Customer relationship associate in Rawalpindi this February. Find roles across top companies and apply now to boost your career.