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account manager - shops Jobs in Rawalpindi

account manager - shops

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foodpanda

<div>
 foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 
 Responsibilities:
 
 
 
 
 <ul>
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 Understanding of retail landscape and category mix
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 Acquire new clients with healthy commercials in their respective zones.
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 Function as the main contact person for the city-wide Client Accounts.
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 Development and maintenance of strong and trustworthy relationships with all Accounts in the portfolio.
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 Analysis and identification of upcoming needs and opportunities.
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 Negotiate contracts and close agreements to maximize profits.
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 Responsible for MoM Growth of all assigned Accounts.
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 Clearly communicate the progress of Weekly/Monthly/Quarterly initiatives to internal and external stakeholders.
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 Prepare reports on Commercial Metrics, Operational Metrics, Product Mix, Marketing Campaigns etc.
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 Forecast and track key account Metrics (e.g. monthly &amp; quarterly sales results and annual forecasts).
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 Responsible for designing exclusive marketing campaigns, partnerships &amp; co branding activities.
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 Support cross functional teams in delivering the strategy by facilitating communication of lessons learned, resolving urgent issues, lining up appropriate group level support and deploying processes &amp; tools.
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 Additional tasks/projects as they arise.
 
 
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 </ul>
 
 Requirements
 
 
 
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 Bachelor's Degree in Business Administration or relevant.
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 You have a good understanding of the retail landscape of Pakistan.
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 Has an acute sense of responsibility and can take full ownership of the function.
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 You have at least 2 - 3 years&rsquo; experience in the relevant field.
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 You are process-oriented and data-driven
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 Experience with Microsoft Office, especially Excel, or Google equivalents
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 Your knowledge of the internet and e-commerce sector is solid
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 You are driven and ambitious.
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 You are very proactive and could lead independent projects.
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 Has the ability to perform root cause analysis and build process flows.
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 You&rsquo;re very detail oriented and pay attention to all the steps in the process.
 
 
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 </ul>
 
 
 A little About Us:
 
 
 
 
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 We are fast, like mind boggling fast! So if you&rsquo;re someone who loves ever changing goals and loves optimization, you&rsquo;re the right fit for us!
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 We love people who can develop things from scratch, own them and then work on improving them.
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 We love what we do, and we don&rsquo;t rest until we&rsquo;ve achieved our targets. So if you&rsquo;re also someone who is driven until the dream is achieved, come join us!
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 </ul>
</div>

Account Manager - Shops

Tick Industries pvt ltd

Tick Industries (Pvt) Ltd is looking for Channel Sales Officer / Order Bookers to promote its Stationery Products.<ul><li>Visiting shops/markets of assigned areas.</li><li>Contacting retailers regarding company products and acquiring business from them.</li><li>Having knowledge of company products.</li><li>Checking stock levels on time and re-order from retailers.</li><li>Following up with retailers about the receipt, prices, shipping dates, and expected delays.</li><li>Providing a daily update to the concerned head.</li><li>Candidates with stationery product knowledge, experience, and FMCG product experience will be preferred.</li></ul>Preferred Knowledge, Skills and Behaviors<ul><li>2-3 years of experience as Sales Officer</li><li>Minimum Qualification Bachelors</li><li>Representing the company ethically and responsibly.</li><li>Adjusting strategies based on market needs</li></ul>Benefitso Fixed Basic Salaryo Bike Fuel Allowanceo Mobile Allowanceo Monthly Incentiveso Yearly 2 BonusesJob Type: Full-timePay: Rs50,000.00 - Rs65,000.00 per monthWork Location: In person

Channel Sales Officer (Order Booker)

Zero Thirst

JOB OPPORTUNITY: ORDER BOOKER (ISLAMABAD)We are seeking an energetic Order Booker to join our Mineral Water sales team in Islamabad. If you are hardworking and know the Islamabad market well, we want you!POSITION DETAILSRole: Order Booker / Field Sales RepresentativeSector: FMCG (Mineral Water)Location: Islamabad (Assigned Areas)Job Type: Full-Time (Field Based)KEY RESPONSIBILITIESMarket Visits: Visit general stores, tuck shops, and offices in Islamabad daily.Order Booking: Secure orders for all bottle sizes (0.5L, 1.5L, 6L, 19L).Growth: Increase product availability by adding new retail outlets.Reporting: Maintain a daily record of bookings and shopkeeper feedback.REQUIREMENTSEducation: Matric or Intermediate.Experience : 1-2 YearsAssets: Must own a Motorcycle and a valid Driving License.Knowledge: Familiarity with Islamabad roads and sectors (e.g., G, F, I sectors).Skills: Hardworking, punctual, and good at talking to shopkeepers.SALARY &amp; BENEFITSFixed Salary: Rs. 25,000 per month.Commission: Performance-based incentives (Earn more as you sell more!).Fuel: Daily Petrol Allowance provided.Maintenance: Monthly Bike Maintenance support.Mobile: Monthly Call/Data packageJob Type: Full-timePay: Rs20,000.00 - Rs25,000.00 per monthWork Location: In person

Order Booker

Ixperts Communications (smc-Pvt) Ltd

Note: Only experienced candidates will be considered.Ixperts communication is hiring an experienced eBay Store Manager to manage and scale international eBay stores. The ideal candidate must be skilled in product hunting, listing optimization, order processing, account health management, and seller performance improvement.Your Role will be to stabilize our eBay store by hunting the best sellable and profitable products and increase the sales with high profit ratio.Responsibilities<ul><li>Daily management of eBay store</li><li>Product research &amp; sourcing</li><li>High-quality listing creation (titles, descriptions, keywords)</li><li>Price optimization &amp; competitor analysis</li><li>Managing orders, returns, and customer messages</li><li>Ensuring 100% account health and compliance</li><li>Monitoring sales performance &amp; analytics</li><li>Creating promotions, coupons &amp; marketing campaigns</li><li>Coordinating with operations and fulfillment teams</li></ul>Requirements<ul><li>1.5+ years experience managing eBay Seller Accounts</li><li>Strong understanding of eBay SEO, ranking &amp; Cassini algorithm</li><li>Experience with dropshipping only</li><li>Ability to handle customer service professionally</li><li>Knowledge of MC011 / selling limits / VERO policies</li><li>Strong grip on product sourcing and listing optimization</li><li>Excellent English communication skills</li><li>Ability to work on-site.</li></ul>Shift working hours are 11:00AM till 08:00PM (Monday to Friday)Work Location: In person

E-Commerce Dropshipping Specialist

Quaid Technologies

Quaid Technologies&rsquo; sister company, Trend Waves Solutions, is looking for a highly driven and experienced eBay Operations Manager to oversee and scale its eBay marketplace operations. The ideal candidate will be responsible for driving revenue growth, enhancing product visibility, optimizing listings, and ensuring smooth day-to-day account management while maintaining high performance standards.Key Responsibilities:<ul><li>Manage and supervise the daily operations of the eBay store</li><li>Create, optimize, and maintain product listings, including titles, descriptions, images, SEO, and pricing strategies</li><li>Monitor product performance, rankings, and sales trends to identify growth opportunities</li><li>Handle order processing, returns, and customer inquiries in a timely and professional manner</li><li>Manage inventory levels and coordinate with suppliers or warehouse teams to ensure stock availability</li><li>Analyze sales data and prepare performance reports with actionable insights</li><li>Develop and implement strategies to improve sales, visibility, and conversion rates</li><li>Ensure full compliance with eBay policies, guidelines, and best practices</li><li>Plan and execute promotions, discounts, and sales campaigns</li><li>Monitor account health, customer feedback, and key performance metrics</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field</li><li>3&ndash;4 years of hands-on experience managing eBay stores or accounts</li><li>Strong knowledge of eBay algorithms, SEO, and listing optimization techniques</li><li>Experience with product research and competitor analysis tools</li><li>Proficiency in MS Excel and reporting tools</li><li>Strong analytical thinking and problem-solving skills</li><li>Excellent communication and organizational abilities</li></ul>Preferred Skills:<ul><li>Experience managing multiple marketplaces (e.g., Amazon, Shopify)</li><li>Understanding of dropshipping or wholesale business models</li><li>Familiarity with tools such as Terapeak, Zik Analytics, or similar platforms</li><li>Ability to manage and scale multiple product categories</li></ul>What We Offer:<ul><li>Competitive salary with an attractive commission structure</li><li>Performance-driven growth and career advancement opportunities</li><li>A dynamic, collaborative, and fast-paced work environment</li></ul>Location: Rawalpindi &ndash; Onsite Salary Range: PKR 80,000 &ndash; 150,000 + Commission Experience Required: 3&ndash;4 YearsJob Type: Full-timeWork Location: In person

eCommerce Operations Manager

Navigator HR Consulting Solutions

<div>
 
 Job Title:
 
 Assistant Manager &ndash; Customer Success
 
 
 
 Department:
 
 Customer Success
 
 
 
 Location:
 
 Bahria Town Phase 4, Rawalpindi
 
 
 
 Job Type:
 
 Full-Time | Onsite
 
 
 
 Working Hours:
 
 6:00 PM &ndash; 2:30 AM
 
 
 
 Schedule:
 
 Alternating Saturdays
 
 
 
 Salary:
 
 PKR
 
 180,000 &ndash; 200,000 per month
 
 
 
 
 Transport:
 
 Company-Provided
 
 
 
 Gender Requirement:
 
 Female Candidates Only
 
 
 
 Job Overview
 
 
 
 We are hiring a
 
 results-driven Assistant Manager &ndash; Customer Success
 
 to lead and support customer operations, team performance, and service delivery excellence. This role is ideal for professionals with strong experience in
 
 customer success, client relationship management, team leadership, and operations management
 
 .
 
 
 You will play a key role in ensuring
 
 customer satisfaction, retention, and operational efficiency
 
 , while driving team accountability, structured processes, and continuous improvement.
 
 
 
 Key Responsibilities
 
 
 
 
 Customer Success &amp; Relationship Management
 
 
 
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 Build and maintain strong relationships with clients to ensure customer satisfaction and retention
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 Proactively identify service risks, red flags, and escalation points
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 Handle customer escalations and critical conversations professionally
 
 
 
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 </ul>
 
 Team Management &amp; Leadership
 
 
 
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 Supervise day-to-day activities of the Customer Success team
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 Ensure team accountability, responsiveness, and service quality
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 Coach and mentor team members on communication, ownership, and professionalism
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 Support performance evaluations, onboarding, and team development
 
 
 
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 </ul>
 
 Operations &amp; Process Management
 
 
 
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 Ensure accurate maintenance of:
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 Customer health updates
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 Meeting minutes
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 Action trackers
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 Internal notes and documentation
 
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 Monitor adherence to service standards, processes, and KPIs
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 Drive process improvements to enhance efficiency and consistency
 
 
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 </ul>
 
 Coordination &amp; Execution
 
 
 
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 Collaborate with internal teams to ensure timely issue resolution
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 Maintain strong follow-up on pending tasks, action items, and commitments
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 Ensure smooth execution of customer-facing operations
 
 
 
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 </ul>
 
 Required Skills &amp; Competencies
 
 
 
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 Strong team management and leadership skills
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 Excellent customer relationship management and communication
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 Ability to handle escalations and high-pressure situations
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 Strong organizational skills and attention to detail
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 Proficiency in reporting, tracking, and process monitoring
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 High level of ownership, accountability, and follow-through
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 Strong command of tools like Zoom, Microsoft Teams, Outlook, and collaboration platforms
 
 
 
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 </ul>
 
 Qualifications &amp; Experience
 
 
 
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 Bachelor's degree in Business Administration, Management, Communications, or related field
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 5&ndash;7 years of experience in:
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 Customer Success
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 Client Services
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 Account Management
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 Operations
 
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 </ul>
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 Proven experience in team leadership and service delivery management
 
 
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 </ul>
 
 Performance Metrics (KPIs)
 
 
 
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 Customer satisfaction and retention rates
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 Reduction in service risks and escalations
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 Team performance, accountability, and communication quality
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 Accuracy in reporting, documentation, and tracking systems
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 Contribution to process improvement and operational excellence
 
 
 
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 </ul>
 
 What We Offer
 
 
 
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 Competitive salary: PKR 180K &ndash; 200K
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 Company-provided transport
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 Professional and structured work environment
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 Leadership role with career growth opportunities
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 Exposure to high-impact customer success operations
 
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 </ul>
</div>

Assistant Manager – Customer Success (Female)

Blu Sky VAS LLC

Job Title: Customer Service Representative (Cold Callers) &ndash; Outbound Sales (Night Shift) Company: Blu Sky BPO (Virtual Assistant Agency) Location: Bahria Town Phase 7, Rawalpindi &mdash; On-site Schedule: Monday &ndash; Friday, 8:00 PM &ndash; 5:00 AMAbout Blu Sky BPOBlu Sky BPO is a fast-growing virtual assistant agency that delivers end-to-end back-office, customer support, and digital marketing solutions to clients in the US and Canada. To fuel our next stage of growth, we&rsquo;re hiring confident, goal-oriented Customer Service Representatives (CSRs) with strong cold-calling and sales experience.What You&rsquo;ll Do<ul><li>Outbound Cold Calling: Contact prospects in the US/Canada market, introduce our clients&rsquo; offerings, and generate qualified leads or direct sales.</li><li>Inbound &amp; Follow-Up: Handle callbacks or referral inquiries, nurture relationships, and move prospects through the sales pipeline.</li><li>Hit Your Numbers: Consistently achieve daily/weekly call volumes, conversion rates, and revenue targets.</li><li>CRM Accuracy: Log every interaction, update lead statuses, and maintain clean data for reporting.</li><li>Collaborate &amp; Improve: Share market feedback with the team, suggest script tweaks, and participate in coaching sessions to sharpen your skills.</li></ul>What You Bring<ul><li>Cold-Calling &amp; Sales Track Record: 1-2+ years in a BPO, call center, or similar outbound sales role.</li><li>Excellent English Communication: Clear, persuasive, and confident on the phone.</li><li>Resilience &amp; Drive: Comfortable handling objections, hitting quotas, and working in a high-energy environment.</li><li>Tech Savvy: Familiar with CRM systems, dialers, and basic MS Office or Google Workspace tools.</li><li>Night-Shift Readiness: Able to work US/Canada hours (8 PM &ndash; 5 AM PKT) on site in Bahria Town Phase 7 Rawalpindi</li></ul>What We Offer<ul><li>Market-Competitive Salary + Lucrative Commission/Bonus Plan (no cap on earnings for top performers).</li><li>Career Growth: Clear pathways to Senior CSR, Team Lead, or Account Manager roles.</li><li>Training &amp; Support: Paid product training, continuous sales coaching, and a collaborative culture.</li><li>Modern Workspace: Ergonomic setup, high-speed internet, and a lively, close-knit team atmosphere&mdash;all on site.</li></ul>Ready to Elevate Your Sales Career?Send your CV to hr@bluskyvas.comWhats App : +92 3307496666Join Blu Sky BPO and turn your cold-calling skills into a rewarding, high-impact career!Job Type: Full-timePay: Rs45,000.00 - Rs70,000.00 per monthWork Location: In person

Cold Calling Agents – Outbound Sales (Bahria Town-Phase 7 Rawalpindi-Night Shift) On-Site

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