customer support and sales specialist

recruitment specialist Jobs in Rawalpindi

recruitment specialist

senior software engineer Jobs in Rawalpindi

senior software engineer

TalentPop App

<div>
 Customer Support and Sales Specialist | Remote (E-commerce Success Specialist)
 
 
 Be the Strategic Face of the Brand: Support, Retain, and Grow Revenue.
 
 
 
 TalentPop App
 
 is the strategic partner to high-growth e-commerce brands, helping them optimize every customer interaction. We are looking for a hybrid, results-driven
 
 Customer Support and Sales Specialist
 
 &mdash;a role where you own the customer experience from initial contact through retention and expansion.
 
 
 This is a vital, dual-focus position for a professional who is equally adept at
 
 solving complex problems
 
 (Support) and
 
 identifying commercial opportunities
 
 (Sales). If you are motivated by providing world-class service while actively contributing to measurable revenue growth through upselling, cross-selling, and retention, we want you on our team.
 
 
 
 IMMEDIATE ACTION REQUIRED: APPLICATION FAST-TRACK!
 
 
 
 To ensure your application is reviewed by the **Recruitment Team**, you
 
 must
 
 follow these critical steps exactly. **Applications that do not choose 'Brand Concierge' and enter the correct code WILL NOT be reviewed.**
 
 
 <ul>
 <li>
 When selecting the position during your application, please choose &ldquo;Brand Concierge&rdquo; from the list of available roles.
 </li>
 <li>
 In the application form, you&rsquo;ll be asked for an application code &ndash; please enter CSSS in that field.
 
 
 </li>
 </ul>
 Your Dual-Impact Responsibilities: Support and Sales Growth
 
 
 You will bridge the gap between service and sales, directly influencing customer loyalty and revenue expansion.
 
 
 <ul>
 <li>
 Customer Success &amp; Retention (Support Focus)
 </li>
 <li>
 Expert Problem Solving: Serve as the primary point of contact for complex customer inquiries, providing timely and accurate solutions via chat, email, and phone.
 </li>
 <li>
 Service Excellence: Maintain high customer satisfaction (CSAT) scores by troubleshooting product issues, guiding users through features, and ensuring rapid resolution.
 </li>
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 Proactive Support: Identify potential churn risks and implement proactive communication strategies to retain customers and drive long-term loyalty.
 </li>
 <li>
 Revenue Generation &amp; Expansion (Sales Focus)
 </li>
 <li>
 Opportunity Identification: Actively listen to customer needs and pain points to identify and present upsell or cross-sell opportunities for premium features, services, and expanded contracts.
 </li>
 <li>
 Negotiation &amp; Closure: Manage the end-to-end sales process for qualified expansion leads, leading product demonstrations, negotiating terms, and closing deals to hit monthly revenue targets.
 </li>
 <li>
 Product Education: Become a product expert, effectively articulating the ROI and value proposition of our solutions to help customers see the path to greater success.
 
 
 </li>
 </ul>
 What You Bring: The Service-to-Sales Skillset
 
 
 We are seeking a professional with a proven background in high-touch customer interaction and a clear sales orientation.
 
 
 <ul>
 <li>
 Hybrid Experience: 1+ years of proven, hands-on experience in a combined Customer Support, Customer Success, or Inside Sales role, ideally within a SaaS or E-commerce environment.
 </li>
 <li>
 Communication Mastery: Exceptional professional verbal and written communication skills with the ability to maintain composure under pressure and clearly articulate value.
 </li>
 <li>
 Tech Proficiency: Familiarity with CRM (e.g., HubSpot, Salesforce) and Helpdesk software (e.g., Zendesk, Intercom).
 </li>
 <li>
 Metrics Driven: Motivation to meet and exceed KPIs related to both service quality (CSAT, Resolution Time) and sales revenue (Expansion Quota).
 </li>
 <li>
 E-commerce Acumen: Understanding of e-commerce business operations, common challenges, and the importance of customer service in the digital retail ecosystem.
 
 
 </li>
 </ul>
 Our Commitment to You: Rewards and Flexibility
 
 
 We invest in specialists who are key to our customer and revenue growth.
 
 
 <ul>
 <li>
 Incentive Pay: Competitive base salary plus an aggressive commission structure and bonuses tied directly to expansion and retention revenue.
 </li>
 <li>
 Work Flexibility: 100% permanent work-from-home setup&mdash;zero commute required.
 </li>
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 Benefits: Comprehensive health coverage (HMO or monthly stipend) and generous paid time off.
 </li>
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 Growth: Clear paths for career advancement into Customer Success Management, Account Management, or Senior Sales roles.
 
 
 </li>
 </ul>
 Technical Setup Requirements (Remote)
 
 
 <ul>
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 A reliable personal computer or laptop (i5 processor or modern equivalent).
 </li>
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 A stable, high-speed, and reliable wired internet connection (minimum 25 Mbps download and upload speed) for crystal-clear video calls.
 </li>
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 A quiet, professional workspace suitable for conducting clear, uninterrupted customer interactions.
 
 
 </li>
 </ul>
 
 Ready to turn customer service into a growth engine? Apply today to become our next E-commerce Success Specialist!
 
</div>

Customer Support and Sales Specialist

Allure SEO & BPO Services

About the Role:We are looking for a motivated and energetic Business Development Associate/Trainee to join our software sales team. The ideal candidate will be responsible for generating leads, approaching potential clients through both online and field sales activities, scheduling meetings and product demonstrations, and supporting the business development process from prospecting to client acquisition.This role is best suited for individuals who possess strong communication skills, are comfortable meeting clients in person, and are driven by performance-based earnings.Key Responsibilities:<ul><li>Sales &amp; Business Development.</li><li>Identify and approach potential clients through online and field sales activities.</li><li>Conduct door-to-door visits to businesses and organizations to introduce company products and services.</li><li>Generate qualified leads through research, networking, referrals, and outreach campaigns.</li><li>Schedule meetings, presentations, and software demonstrations with prospective clients.</li><li>Follow up on leads and maintain regular communication with prospects.</li><li>Assist in converting leads into paying customers.</li><li>Online Sales &amp; Lead Generation Utilize LinkedIn and other professional platforms to identify and connect with potential clients.</li><li>Conduct email marketing and outreach campaigns.</li><li>Build and maintain a pipeline of prospective customers.</li><li>Maintain accurate records of leads, meetings, and sales activities in CRM systems or sales trackers.</li><li>Tender &amp; Proposal Management Monitor tender portals and procurement websites for relevant opportunities.</li><li>Prepare and submit Tender Documents, Requests for Proposals (RFPs), Requests for Quotations (RFQs), and Expressions of Interest (EOIs).</li><li>Coordinate internally to gather information required for proposal submissions.</li><li>Ensure timely submission of all tender-related documentation.</li><li>Market Research Research target industries and identify organizations that may benefit from the company's software solutions.</li><li>Gather information on competitors, market trends, and customer requirements.</li><li>Maintain and update prospect databases.</li></ul>Required Qualifications:Intermediate, Bachelor's degree, or equivalent qualification. Fresh candidates are encouraged to apply. Prior experience in sales, marketing, customer service, or business development will be considered an advantage.Basic understanding of software products and technology solutions is preferred.Required Skills:<ul><li>Excellent verbal and written communication skills.</li><li>Strong interpersonal and negotiation abilities.</li><li>Confidence in meeting clients and conducting presentations.</li><li>Ability to use LinkedIn for prospecting and lead generation.</li><li>Good internet research and data collection skills.</li><li>Ability to prepare professional emails and business correspondence.</li><li>Basic proficiency in Microsoft Office (Word, Excel, PowerPoint).</li><li>Self-motivated with a results-oriented mindset.</li><li>Ability to travel locally and meet clients independently.</li><li>Additional Requirements:</li><li>Must be willing to work onsite.</li><li>Must be comfortable with field visits and client meetings.</li><li>Ability to commute regularly for meetings, demonstrations, and business development activities.</li><li>Professional appearance and conduct.</li><li>Own transport will be considered an advantage.</li></ul>Compensation &amp; Benefits:<ul><li>Attractive commission-based compensation structure.</li><li>Performance-based incentives and bonuses.</li><li>Professional training and mentorship.</li><li>Opportunity to grow into senior sales and business development roles.</li><li>Exposure to corporate sales, software demonstrations, and enterprise client acquisition.</li><li>Performance Indicators (KPIs) Number of leads generated.</li><li>Number of client meetings scheduled.</li><li>Number of software demonstrations arranged.</li><li>Proposal, Tender, RFQ, and RFP submissions completed.</li><li>Sales conversions and revenue generated. Growth of LinkedIn and online prospecting pipeline.</li></ul>Pay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

Sales Associate

IP Centric Systems

We are seeking a dynamic and proactive Business Development Manager to join our growing team. As a Business Development Manager, you will be responsible for identifying business opportunities, building and maintaining successful relationships with prospects and existing clients, and collaborating with executives to drive the company&rsquo;s revenue growth.Position Overview &amp; Key Responsibilities<ul><li>Growth &amp; Strategy: Identify new corporate business opportunities through strategic networking, market research, and cold outreach to drive company revenue.</li><li>Relationship Management: Develop and maintain strong, long-term relationships with prospects and existing clients by providing continuous support, information, and strategic guidance.</li><li>Market Intelligence: Track industry trends, competitor movements, and market activities to identify potential product improvements or new business offerings.</li><li>Reporting &amp; Analysis: Collect, analyze, and summarize market data to prepare accurate progress and pipeline reports for the executive leadership team.</li><li>Quality Assurance: Maintain exceptional service delivery by strictly establishing and enforcing organizational standards during all client interactions.</li><li>Team Collaboration: Work closely with executives and internal teams, contributing to collective efforts to achieve broader organizational goals.</li></ul>Required Skills &amp; Qualifications<ul><li>Education: Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>Experience: Proven professional track record as a Business Development Officer, Sales Executive, or a similar growth-focused role.</li><li>Female Candidates will be preffered.</li><li>Communication: Excellent verbal and written communication skills paired with strong, professional negotiation capabilities.</li><li>Relationship Building: Demonstrated ability to build immediate rapport and foster long-term partnerships with both external clients and internal teams.</li><li>Drive &amp; Mindset: Highly self-motivated, proactive, and results-driven with a clear focus on meeting and exceeding targets.</li><li>Tools &amp; Technology: Strong proficiency in MS Office (Word, Excel, PowerPoint) and professional software platforms.</li><li>Execution: Exceptional time management, organizational skills, and the ability to multitask effectively under tight deadlines.</li></ul>Work Location: In person

Business Development Manager

Zoom Control 

We are looking for a highly skilled and creative Social Media Manager &amp; SEO Specialist to join our growing cab service company. The ideal candidate will be responsible for managing our social media presence, increasing brand awareness, generating leads, and improving our online visibility through effective SEO strategies.Key ResponsibilitiesSocial Media Management<ul><li>Manage and grow our social media platforms, including:</li><li>Facebook</li><li>Instagram</li><li>TikTok</li><li>Meta Business Suite</li><li>Create, schedule, and publish engaging content.</li><li>Develop social media campaigns to increase bookings and customer engagement.</li><li>Monitor comments, messages, and customer interactions.</li><li>Analyze social media performance and provide monthly reports.</li><li>Stay updated with the latest social media trends and platform updates.</li></ul>SEO Responsibilities<ul><li>Develop and implement SEO strategies to improve website rankings.</li><li>Conduct keyword research related to transportation, taxi, and cab services.</li><li>Optimize website content, landing pages, and blog posts.</li><li>Perform on-page and off-page SEO activities.</li><li>Manage Google Business Profile and local SEO campaigns.</li><li>Monitor website traffic, rankings, and SEO performance using analytics tools.</li><li>Identify opportunities to increase organic traffic and lead generation.</li></ul>Requirements<ul><li>Proven experience in Social Media Management and SEO.</li><li>Strong knowledge of Facebook, Instagram, TikTok, and Meta Business Suite.</li><li>Experience with SEO tools such as Google Analytics, Google Search Console, SEMrush, Ahrefs, or similar platforms.</li><li>Understanding of local SEO and Google Business Profile optimization.</li><li>Excellent content creation and copywriting skills.</li><li>Ability to work independently and meet deadlines.</li><li>Experience in transportation, taxi, or local service industries is a plus.</li></ul>Preferred Skills<ul><li>Graphic design experience (Canva, Photoshop, etc.)</li><li>Video editing skills for social media content.</li><li>Paid advertising experience on Facebook and Instagram.</li><li>Knowledge of lead generation strategies.</li></ul>What We Offer<ul><li>Competitive salary (based on experience).</li><li>Long-term growth opportunities.</li><li>Flexible working environment.</li><li>Opportunity to play a key role in growing a leading cab service brand.</li></ul>Pay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Digital Marketing & SEO Expert

Delta Gulf Overseas

Senior Client Acquisition Specialist &ndash; Construction &amp; DesignLocation: Near Commercial Market, Rehmanabad, Rawalpindi Job Type: Full-Time, Onsite Working Hours: 6:00 PM &ndash; 3:00 AMJob DescriptionWe are a Construction and Design company serving clients in the USA and are looking for an experienced and highly motivated professional to join our team as a Senior Client Acquisition Specialist.This is not a traditional call center position. We are seeking someone with proven experience in outbound calling and client engagement who can confidently communicate with potential clients, build relationships, and generate quality project opportunities.The ideal candidate should be comfortable making a high volume of calls, following up with prospects, engaging clients through email communication, and successfully scheduling meetings that can lead to construction and design projects. Candidates with experience in B2B sales, client acquisition, and international outreach will be preferred.Responsibilities<ul><li>Conduct outbound calls to prospective clients and businesses.</li><li>Build rapport and establish relationships with potential customers.</li><li>Identify construction and design opportunities through proactive outreach.</li><li>Follow up with prospects through calls and emails.</li><li>Qualify leads and schedule meetings for the company.</li><li>Present company services professionally and understand client requirements.</li><li>Maintain regular communication with prospects and nurture relationships.</li><li>Keep accurate records of calls, follow-ups, and opportunities.</li><li>Work towards monthly sales and project acquisition targets.</li></ul>Requirements<ul><li>1+ years of experience in outbound sales, client acquisition, business development, or B2B sales.</li><li>Excellent spoken and written English.</li><li>Strong experience in cold calling and handling client conversations professionally.</li><li>Ability to engage decision-makers and convert prospects into meetings.</li><li>Strong negotiation and relationship-building skills.</li><li>Experience working with US or international clients is highly preferred.</li><li>Self-driven, confident, and target-oriented.</li></ul>Compensation &amp; Benefits<ul><li>Attractive Basic Salary</li><li>Fixed Percentage Commission on Every Project Secured</li><li>Performance-Based Incentives</li><li>Career Growth Opportunities</li><li>Professional and Supportive Work Environment</li></ul>Apply NowSend your CV to 0336-0015-750Salary: Good Basic Salary + Project-Based CommissionWork Location: In Person &ndash; RawalpindiWork Location: In person

Senior Client Acquisition Specialist – Construction & Design

<div>
 
 TalentPop
 
 
 
 At TalentPop, we&rsquo;re looking for someone who understands how SEO connects to real business results, not just rankings.
 
 
 This role is ideal for someone who is both detail-oriented and curious &mdash; someone who enjoys working with data, improving website performance, and contributing to strategies that drive organic growth.
 
 
 If you already have hands-on SEO experience and want to build on it in a fast-paced, remote environment, this is a strong next step.
 
 
 
 What You&rsquo;ll Own
 
 
 
 <ul>
 <li>
 Conducting keyword research, SEO audits, and on-page optimization
 </li>
 <li>
 Supporting content improvements to increase visibility and search performance
 </li>
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 Monitoring website performance using tools like Google Analytics and SEO platforms
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 Assisting with backlink outreach and tracking link-building efforts
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 Helping manage site structure, product pages, and Shopify SEO updates
 </li>
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 Analyzing performance data and contributing to clear, actionable reports
 </li>
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 Staying updated on SEO trends and identifying opportunities for improvement
 
 
 </li>
 </ul>
 
 What Sets You Apart
 
 
 
 <ul>
 <li>
 At least 1 year of hands-on SEO experience, preferably within eCommerce
 </li>
 <li>
 Familiarity with tools like Ahrefs, SEMrush, Google Analytics, and Excel
 </li>
 <li>
 Understanding of on-page, off-page, and technical SEO fundamentals
 </li>
 <li>
 Strong attention to detail and ability to work with data accurately
 </li>
 <li>
 Clear written communication and ability to collaborate with remote teams
 </li>
 <li>
 Comfortable working independently and managing priorities in a fast-paced setup
 </li>
 <li>
 Bonus: experience with Shopify, Klaviyo, Google Merchant Center, or Canva
 
 
 </li>
 </ul>
 
 Technical Requirements
 
 
 
 <ul>
 <li>
 Reliable internet connection with at least 25 Mbps upload and download speed
 </li>
 <li>
 Personally owned PC or laptop with at least an i5 processor or equivalent
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Get
 
 
 
 <ul>
 <li>
 Permanent remote work setup
 </li>
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 Health and dental coverage or a health stipend
 </li>
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 Performance-based bonuses and salary growth opportunities
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 Paid time off
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 A collaborative team environment with ongoing learning and support
 
 
 </li>
 </ul>
 If you already have SEO experience and want to take on more ownership while continuing to develop your skills, we&rsquo;d love to hear from you.
 
 
 
 Apply now and grow your SEO career with us.
 
</div>

SEO & Growth Assistant (Remote)

Aga Khan University

<div><div>Senior Research Assistant, Provost Office COE - (260000U8)</div><div><div> 
</div>Senior Research Assistant, Provost Office COE
Department: Provost Office COE
Entity: Aga Khan University
Introduction to the Aga Khan University:
Chartered in 1983, Aga Khan University (AKU) is a private, autonomous, and self-governing international university with 13 teaching sites in 6 countries distributed across three continents. As an integral part of the Aga Khan Development Network, AKU provides higher education in several disciplines, carries out research pertinent to the countries in which it exists and has campuses, programs and/or teaching hospitals in Afghanistan, Kenya, Pakistan, Tanzania, Uganda, and the UK. As an international institution, AKU operates on the core principles of quality, relevance, impact, and access; and AKU is a model of academic excellence and an agent of social change.
As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.
This a grant funded contractual position.
Job Roles / Responsibilities:
The incumbent will be responsible for to:<ul><li>
Develop liaisons and good relationships with the mothers/ caregivers of the target age group children in the union council;</li><li>
address the concerns and reservations of the families regarding all antigens, with a special focus on the polio vaccine, professionally and respectfully;</li><li>
follow up with mothers of due and defaulter children, and ensure that every child gets all the EPI antigens according to the prescribed schedule;</li><li>
ensure to enter CNIC and Phone numbers on the vaccination cards of children under 5 years and TD vaccination card for women of reproductive age;</li><li>
collaborate with field staff (Lady Health Workers/ Social Mobilizers of Comnet, government vaccinators, dais, etc.) to get information regarding pregnant ladies in the catchments area and support vaccination of newborn babies within the first 48 hours of birth and identification of due and defaulter children, zero dose children and any new arrivals in the community;</li><li>
provide professional counseling to the mothers and caregivers on key family health practices and health-seeking behaviors;</li><li>
to promote the positive behavior of mothers by showcasing the fully immunized children within the target community;</li><li>
to conduct regular community engagement sessions regarding misconceptions against immunization, keeping their supervisor (MO, WMO) in a loop;</li><li>
prepare and distribute health education materials, including reports, bulletins, and visual aids such as films, videotapes, photographs, and posters but first get them reviewed by superviosr;</li><li>
document daily/weekly activities, regarding Information such as the number of children completing immunization schedule, due/ defaulter list covered, hesitant families, number of mothers/ caregivers counseled each day and the assistance provided to vaccinators (fixed &amp; outreach);</li><li>
to ensure an enabling and conducive environment within the health facility for active vaccination, the importance of vaccination, crowd management, and information regarding AEFI to the parents;</li><li>
in case of leave she will have to follow up with her pending due and defaulter list and cover up her activities the next day meanwhile other LHC will cover her;</li><li>
any other duties assigned by the supervisor.</li></ul></div><div></div><div><div> 
</div>Requirements:
The applicant should have:<ul><li>
Intermediate/Diploma in relevant field</li><li>
Graduation will be preferred</li><li>
One year experience will be preferred in relevant field</li><li>
Sensitivity to cultural differences</li><li>
Ability to manage time and prioritize tasks effectively</li><li>
Excellent team player</li><li>
Good communication and interpersonal skills</li><li>
Resilience and ability to cope with work pressure</li><li>
Willing to work in communities</li><li>
sound clinical judgment and community health knowledge;</li><li><div>
flexibility in taking over additional/new responsibilities when required by the project or directed by reporting Manager.</div></li></ul><div></div> 
Comprehensive employment reference checks will be conducted.<div> 
</div></div><div>
Primary Location: Pakistan-Rawalpindi</div><div>
Organisation: Aga Khan Hospital &amp; Medical College</div><div>
Employee Status: Contractual</div><div>
Job Type: Standard</div><div>
Job Posting: 15/06/2026, 5:25:44 AM</div><div>
Closing Date: 20/06/2026, 1:59:00 PM</div></div>

Senior Research Assistant, Provost Office COE

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