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customer service specialist sales

Eminent4U

About Eminent4U Private Limited:Join a dynamic team that goes beyond the typical call center experience. As the offshore branch of a UK-based company, we offer unique professional growth opportunities and international exposure. Our commitment to work-life balance and a positive, nurturing culture allows us to focus on the well-being and development of our team members.Job Purpose:As a Customer Service Specialist (Sales) at Eminent4U Private Limited, you are pivotal in fostering excellent customer relations and maintaining the integrity of our services. Your role involves direct interaction with customers to resolve issues, retain clients, and enhance overall satisfaction, all within a framework of measurable key performance indicators (KPIs).Responsibilities and KPIs:<ul><li>Customer Interaction &amp; Support: Engage with customers via telephone to efficiently address the product as per their needs, and resolve queries about products, accounts, and bookings, aiming for first-contact resolution to ensure customer satisfaction. Manage to maintain a high customer satisfaction level consistently.</li><li>Product Knowledge &amp; Expertise: Continuously enhance your understanding of the company&rsquo;s products and services to provide accurate and helpful information to customers. Maintain high scores in product knowledge assessments to ensure expertise in all customer interactions.</li><li>Sales Upgrades: Utilize strategic sales techniques to transform inquires into opportunities for customers.</li><li>Relationship Management: Build and sustain lasting relationships with customers to encourage repeat business and ongoing satisfaction. Manage to sustain a high rate of repeat customers.</li><li>Collaboration &amp; Reporting: Collaborate closely with the UK team to ensure timely updates and synchronization of customer interaction data. Ensure all customer interactions are reported on time and accurately.</li></ul>Skills and Qualifications:<ul><li>Proven ability to listen actively and respond to customer needs effectively.</li><li>Strong multitasking abilities.</li><li>Stellar communication skills.</li><li>Team-oriented mindset.</li><li>Flexibility and adeptness in managing and exceeding KPIs.</li><li>Willingness to go the extra mile for customer satisfaction.</li><li>Positive attitude and keen attention to detail.</li><li>A-Levels / O-Levels pass are encourage to apply</li></ul>Why Join Eminent4U Private Limited?<ul><li>Handsome Pay along with Commission, KPI based rewards &amp; Incentives, Annual Bonus, Anniversary Bonus, Weekday, Birthday Allowance &amp; along with several other fringe benefits.</li><li>Opportunity to work in a dynamic and inclusive environment focused on professional growth and employee satisfaction.</li><li>Afternoon Shifts: Starting from 01:00 PM till 02:00 AM PK time (any nine hours) with alternate weekends off.</li></ul>Job Type: Full-Time | PermanentExperience: at least couple of years experience in similar capacitySalary: Up to PKR 170,000 per month | Tier base model | IncentivesLocation: PECHS, Block-6, Karachi.Email: careers@eminent4u.comJob Type: Full-timePay: Up to Rs170,000.00 per monthApplication Question(s):<ul><li>Rate your English Communication on a scale of 01 - 05 (1 would be the lowest &amp; 5 would be the highest)</li></ul>Experience:<ul><li>International Call Centre: 2 years (Required)</li></ul>Work Location: In person

Customer Service Specialist (Sales)

About Eminent4U Private Limited:Join a dynamic team that goes beyond the typical call center experience. As the offshore branch of a UK-based company, we offer unique professional growth opportunities and international exposure. Our commitment to work-life balance and a positive, nurturing culture allows us to focus on the well-being and development of our team members.Job Purpose:As Customer Service Specialist (Sales | Retentions | Reviews) you will be the voice of the company in customer interactions, responsible for pitching sales or reviews on multiple platforms and engaging with customers to address their concerns, answer questions, and express appreciation for positive feedback. This role plays a crucial part in meeting daily targets and maintaining detailed records of customer interactions.Responsibilities and KPIs:<ul><li>Act as the voice of the company in customer interactions.</li><li>Meet daily targets and maintain detailed records of customer interactions or sales.</li><li>Pitch reviews on multiple platforms and engage with customers or Utilize strategic sales techniques to transform inquires into opportunities for customers.</li><li>Analyze customer feedback to identify recurring themes and opportunities for improvement.</li><li>Ensure quality and compliance standards in all interactions.</li></ul>Skills and Qualifications:<ul><li>Excellent communication and conversation skills.</li><li>Time punctuality and problem-solving skills.</li><li>Attention to detail and ability to multitask.</li><li>Team-oriented mindset.</li><li>Flexibility and adeptness in managing and exceeding KPIs.</li></ul>Job Type: Full-Time | PermanentExperience: At least a year of experience in similar capacitySalary: Up to PKR 150,000 per month | Tier base model | KPIs, Commission, Incentives along with several other fringe benefits (i.e. Annual Bonus, Anniversary Bonus, Punctuality Bonus, Weekday Allowance &amp; Birthday Allowance, Annual Leaves, Medical Insurance, etc.)Afternoon Shifts: 01:00 pm till 09:30 pm | 02:00 pm till 10:30 pm | 03:00 pm till 11:30 pm PST with alternate weekends off.Location: PECHS, Block-6, Karachi.Email: careers@eminent4u.comJob Type: Full-timePay: Up to Rs150,000.00 per monthExperience:<ul><li>Customer Service: 2 years (Preferred)</li></ul>Work Location: In person

Customer Service Specialist (Sales | Retentions | Reviews

The Content House

We are seeking a highly motivated Front Sales Specialist - RSP to join our team. This is a Evening-Night position that requires strong English communication skills.Qualifications<ul><li>Excellent communication skills</li><li>Strong customer service abilities</li><li>Proven experience in RSP Sales Campaign</li><li>Ability to conduct sales training</li><li>Experience in sales management</li><li>Attention to detail and organizational skills</li><li>Ability to work well under pressure</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs130,000.00 per monthWork Location: In person

Front Sales - RSP

Computer Marketing Company (CMC)

<div>
 
 
 Experience:
 
 5+ years in relative domain/sector with a proven sales track record and a healthy pipeline of business opportunities.
 
 
 
 
 Technologies:
 
 Enterprise IT solutions involving HP, Dell, Huawei, Cisco, VMware, and similar brands
 
 
 
 
 Education/Certifications:
 
 Graduate with relevant certifications (e.g. HCSA, DCP, CCS-ES)
 
 
 
 
 Salary:
 
 Attractive salary based on relevant experience and pipeline.
 
 
 
 
 Job Summary/Objective:
 
 
 
 
 The Sales Account Manager (Enterprise) is responsible for driving enterprise IT solution sales, meeting revenue targets, and building strong client relationships in the corporate sector such as (Solution based selling of data centre infrastructure for B2B Marketplaces, Cloud managed services, Business Intelligence and Machine Learning). This role involves understanding client needs, proposing tailored IT solutions, and ensuring customer satisfaction through effective communication and technical expertise.
 
 
 Tasks
 
 
 
 Key Responsibilities:
 
 
 
 
 
 Identify and Develop New Business Opportunities:
 
 
 
 <ul>
 
 <li>
 Proactively identify potential clients and build strong relationships with decision-makers.
 </li>
 
 <li>
 Conduct market research to identify industry trends and opportunities.
 </li>
 
 <li>
 Develop and execute strategic sales plans to achieve sales targets.
 </li>
 
 </ul>
 
 
 
 Manage Sales Pipeline:
 
 
 
 <ul>
 
 <li>
 Effectively manage the sales pipeline, from lead generation to closure.
 </li>
 
 <li>
 Prioritize leads and opportunities to maximize revenue.
 </li>
 
 <li>
 Track key metrics and sales performance indicators.
 </li>
 
 </ul>
 
 
 
 Present and Demonstrate Solutions:
 
 
 
 <ul>
 
 <li>
 Develop compelling sales presentations and product demonstrations.
 </li>
 
 <li>
 Clearly articulate the value proposition of hardware and software solutions.
 </li>
 
 <li>
 Address customer concerns and objections effectively.
 </li>
 
 </ul>
 
 
 
 Negotiate and Close Deals:
 
 
 
 <ul>
 
 <li>
 Negotiate pricing, terms, and contracts to maximize profitability.
 </li>
 
 <li>
 Close deals and secure purchase orders.
 </li>
 
 </ul>
 
 
 
 Build and Maintain Customer Relationships:
 
 
 
 <ul>
 
 <li>
 Provide excellent customer service and support throughout the sales cycle.
 </li>
 
 <li>
 Address customer inquiries and resolve issues promptly.
 </li>
 
 <li>
 Foster long-term relationships with clients to drive repeat business.
 </li>
 
 </ul>
 
 
 
 Collaborate with Cross-Functional Teams:
 
 
 
 <ul>
 
 <li>
 Work closely with technical teams, pre-sales engineers, and other stakeholders.
 </li>
 
 <li>
 Coordinate with delivery teams to ensure seamless project execution.
 </li>
 
 </ul>
 
 Requirements
 
 
 
 Certifications (Preferred):
 
 
 
 
 Please note that all of these certifications are not required simultaneously for the job rather, at least one or more Level 3 (Expert/Specialist with 7+ years) certifications within Enterprise Sales Domain will automatically qualify the prospective candidates for the pre-screening phase of the hiring process. Furthermore, actual verifiable certificates produced during the hiring process will swiftly prove the depth of knowledge therefore will also be given preference.
 
 
 
 Here is the list of preferred certifications or equivalent body of knowledge of prospecting candidates:
 
 
 <ul>
 
 <li>
 Huawei Certified Sales Expert (HCSE)
 </li>
 
 <li>
 Dell EMC Sales Expert (DES)
 </li>
 
 <li>
 Veritiv Certified Sales Professional
 </li>
 
 <li>
 VMware Technical Sales Professional (VTSP)
 </li>
 
 <li>
 CCS-ES Cisco Certified Specialist &ndash; Enterprise Sales
 </li>
 
 <li>
 HP Sales Certified &ndash; Enterprise Solutions
 </li>
 
 </ul>
 
 
 Expected knowledge/awareness of Data Centre/Cloud Infrastructure and Solution design related standards for example:
 
 
 <ul>
 
 <li>
 ITIL
 </li>
 
 <li>
 TOGAF
 </li>
 
 <li>
 ISO/IEC 27001
 </li>
 
 <li>
 NIST Cybersecurity Framework
 </li>
 
 <li>
 COBIT
 </li>
 
 <li>
 Uptime Institute Standards
 </li>
 
 <li>
 PCI DSS
 </li>
 
 <li>
 ISO/IEC 20000
 </li>
 
 <li>
 IEEE Standards
 </li>
 
 <li>
 RFC (IETF)
 </li>
 </ul>
</div>

Account Manager Enterprise Sales - Karachi

Ezone Pearl

Join Our Team as an E-Commerce Executive (Marketplace Specialist)Location: Gulshan-e-Iqbal, Karachi (Onsite Only) Timings: Full-Time | 9:30 AM &ndash; 6:00 PM Salary Range: PKR 35,000 &ndash; 45,000 per monthAbout Us: We are a growing e-commerce business passionate about delivering unique and high-quality products to a global customer base. As we expand our online presence across international marketplaces, we are looking for a driven E-Commerce Executive (Marketplace Specialist) to join our dynamic team.Role Overview: As an E-Commerce Executive, you will manage and optimize our online store(s) on leading global marketplaces. This role requires strong attention to detail, creativity in listing optimization, and strategic thinking to drive sales and improve visibility.Key Responsibilities:<ul><li>Listing Management: Create, edit, and optimize product listings with strong SEO and keyword strategies.</li><li>Market Research: Analyze competitors and marketplace trends to identify growth opportunities.</li><li>Pricing &amp; Promotions: Implement competitive pricing strategies, discount offers, and coupon codes.</li><li>Advertising Campaigns: Run and optimize marketplace ads to boost visibility and sales.</li><li>Collaboration: Work with designers and content creators to ensure engaging product images and descriptions.</li><li>Customer Service: Manage inquiries, resolve issues, and maintain excellent customer satisfaction.</li><li>Feedback &amp; Reviews: Monitor and respond to customer feedback to maintain a positive reputation.</li><li>Branding: Ensure consistency in store branding, creativity, and product presentation.</li></ul>Requirements:<ul><li>1&ndash;3 years of hands-on experience managing online marketplace stores (Amazon / eBay / Etsy preferred).</li><li>Strong knowledge of SEO, ads, and e-commerce strategies.</li><li>Excellent communication and problem-solving skills.</li><li>Ability to work independently as well as with a creative team.</li></ul>Perks of Joining Us:Competitive Salary Growth &amp; Learning Opportunities Friendly Work EnvironmentJob Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>Are you okay with an onsite morning job at Gulshan-e-Iqbal, Karachi?</li><li>Which e-commerce platforms/marketplaces do you have experience with</li><li>How many years of marketplace experience do you have?</li><li>What is your current salary?</li><li>What is your expected salary?</li><li>Have you attended any marketplace-related certifications/training? If yes, please specify.</li></ul>Work Location: In person

E-Commerce Executive (Marketplace Specialist)

Nestlé USA

<div>Job Title: Sales Operations Specialist - South 
Sales Operations Specialist
POSITION SNAPSHOT 
Company: Nestl&eacute; Pakistan 
Full-time 
 
POSITION SUMMARY<div></div><div><div>
</div><div></div><div><div><div>Support the Regional Field Sales Management team through timely reporting, analysis, orders, payments, claims etc in order to achieve sales objectives by ensuring effective communication network between Sales Force, related departments and distributors/ customers.</div></div></div></div><div></div> 
A DAY IN THE LIFE &hellip;<div><div> 
</div><div></div><div><div><ul><li>. Deliver timely and accurate sales reports, bottom-up data / analysis in line with Regional Sales Team and 2. Head Office's requirements .</li><li>
. Manage stock norms at distributions</li><li>
. Maintain Sales history (primary,secondary and tertiary) of the regions and areas (City /geography distributor, Sub distributor, Channel)</li></ul></div><div> 
<ul><li>
Timely planning of orders &amp; co-ordination for payments by Distributors in line with monthly sales objectives.</li><li>
Liason with sales control, distributor/customer for reconciliation of ledgers</li></ul></div><div> 
<ul><li>
Monthly reconciliation of sales data with regional reports. (distributors and area wise reports) Maintain Daily, Weekly and Monthly Tertiary sales data (sub-distributor sales data)</li></ul></div><div> 
<ul><li>
Effective co-ordination with all Area Managers/ Distributors / Sales Automation for timely submission of claims and settelement.</li></ul></div><div> 
<ul><li>
Assist RSM to manage TTS (Actual vs Plan)</li></ul></div><div> 
<ul><li>
Maintain record of Distributor Contracts, Customer Contracts (OOH/KA), Trade Assets contracts, regional FMR &amp; AMR record , RSM/ASM Itinerary , distributor's clearance certificates , Trade Asset Througput Report , Stock Count and Bottle Reconciliation as per the SOPs</li></ul></div><div> 
<ul><li>
Ensure adherence to all Company policies.</li></ul></div><div> 
<ul><li>
Monthly visit of distribution warehouses to validate key SOPs and follow up implementation with field sales team and distributor.</li></ul></div><div> 
<ul><li>
General office management as per allocated FOE budgets .</li></ul></div><div> 
<ul><li>
Ensure continuous improvement using the NCE methodology</li></ul></div></div></div> 
 
 
WHAT MAKES YOU SUCCESSFUL?<div> 
1-2 years of relevant Sales Operations experience 
 
<ul><li>Demonstrated ability to understand the business dynamics and processes</li></ul></div><ul><li>Capacity to understands all sales functions i.e. CCSD, Customer, Field
 </li><li>Demonstrated an effective command on MS Office i.e. Excel, PPT....</li></ul></div>

Sales Operations Specialist - South

Optimum Advisory

We are seeking a proactive and results-oriented Import Sales Specialist to join our team. The ideal candidate will be responsible for generating new business, developing client relationships, and achieving sales targets for our import freight forwarding services. This role is crucial for expanding our market share and strengthening our presence in the logistics sector.Requirements &amp; Qualifications: Experience: Minimum of 3 to 5 years of experience in sales within the freight forwarding or logistics industry, with a focus on import services.Education: Bachelor&rsquo;s degree in Business Administration, Marketing, or a related fieldKey Responsibilities: <ul><li>Identify and actively prospect new clients to generate sales leads for our import logistics services, including air and sea freight.</li><li>Build and maintain strong, long-lasting relationships with clients by understanding their business needs and offering tailored logistics solutions.</li><li>Prepare and present competitive quotations and proposals to clients, ensuring profitability while meeting customer requirements.</li><li>Negotiate rates and service contracts with clients and overseas agents to secure new business and close sales deals.</li><li>Collaborate with the operations team to ensure a seamless transition of new business and to resolve any client-related issues in a timely manner.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs150,000.00 per monthWork Location: On the road

Import Sales Specialist

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