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customer support representative

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customer service executive

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customer service representative (csr)

customer service representative

Great Horizon Consultants (SMC-Private) Limited

We are looking for a Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for handling customer inquiries, providing accurate information, and ensuring excellent service standards.Key Responsibilities:<ul><li>Handle inbound and outbound calls, emails, and chat support.</li><li>Provide accurate information about company services and processes.</li><li>Resolve customer issues efficiently and professionally.</li><li>Maintain customer records and follow up where necessary.</li><li>Work closely with other departments to ensure customer satisfaction.</li></ul>Requirements:<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree.</li><li>Excellent communication skills in English and Urdu (spoken and written).</li><li>Prior experience in customer service, BPO, or call center (preferred).</li><li>Computer literate (MS Office, Email, CRM tools).</li><li>Positive attitude, punctuality, and team spirit.</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Professional work environment.</li><li>Growth and learning opportunities.</li><li>Performance-based incentives.</li></ul>Working Days: Monday to Saturday Timing: 11:00 AM &ndash; 7:00 PM Location: North Nazimabad, KarachiJob Type: Full-timePay: Rs25,000.00 - Rs35,000.00 per monthWork Location: In person

Customer Service Representative

Vlead

Job Description:We are looking for an experienced Amazon Customer Service Representative to join our dynamic team at Vlead, a thriving e-commerce company specializing in the sale of exquisite products. As an Amazon Customer Service Representative, you will play a crucial role in ensuring the satisfaction and loyalty of our customers on the Amazon platform.Responsibilities:<ul><li>Provide prompt and professional responses to customer inquiries and messages on Amazon, demonstrating excellent written communication skills.</li><li>Assist customers with a wide range of inquiries, including product information, order status updates, returns, and exchanges, while adhering to Amazon's policies and guidelines.</li><li>Utilize your expertise in navigating Amazon Seller Central and other relevant tools to efficiently address and resolve customer issues and concerns.</li><li>Collaborate closely with our internal teams to ensure accurate order processing and fulfillment, maintaining a seamless shopping experience for Amazon customers.</li><li>Stay updated on Amazon's policies, procedures, and marketplace trends to effectively address customer inquiries and provide informed assistance.</li><li>Proactively identify opportunities to enhance the customer service process on Amazon, providing feedback and suggestions to improve efficiency and customer satisfaction.</li><li>Maintain a deep understanding of our product offerings and promotions to effectively assist Amazon customers with their purchasing decisions.</li><li>Uphold a high standard of service excellence, consistently delivering exceptional support to Amazon customers to foster positive relationships and drive repeat business.</li></ul>Qualifications:<ul><li>Proven experience as a Customer Service Representative specifically within the Amazon ecosystem, with a deep understanding of Amazon Seller Central and customer service best practices.</li><li>Excellent written and verbal communication skills, with a keen attention to detail and the ability to convey information clearly and effectively.</li><li>Strong problem-solving abilities and a customer-centric mindset, with a demonstrated ability to resolve complex issues and ensure customer satisfaction.</li><li>Familiarity with e-commerce platforms and a willingness to adapt and learn about emerging trends and technologies in the e-commerce industry.</li><li>Ability to work independently and collaboratively within a team environment, demonstrating flexibility and adaptability to meet the needs of our fast-paced online business.</li><li>Commitment to providing exceptional service and maintaining a positive attitude, even in high-pressure situations.</li><li>Proactive approach to learning and self-improvement, with a passion for delivering outstanding customer experiences on the Amazon platform.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthJob Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Amazon Customer Service Representative

HSK Digitronix Technologies

We&rsquo;re Hiring at Fortune Tech!Location: Gulshan-e-Iqbal, Karachi (Near Disco Bakery) Timings: 6:00 PM &ndash; 3:00 AM (Night Shift &ndash; aligned with US/International clients)1. Business Development ExecutiveSalary: 30,000 &ndash; 40,000 per month+ Commission (in USD) + Daily BonusesJob Overview:Join our fast-growing team as a Business Development Representative and help Fortune Tech expand its international client base. We&rsquo;re looking for confident, goal-oriented professionals who thrive on achieving targets and building lasting business relationships.Key Responsibilities:<ul><li>Identify and develop new business opportunities through research, outreach, and networking.</li><li>Build and manage strong client relationships.</li><li>Deliver engaging sales presentations and proposals.</li><li>Collaborate with internal teams to ensure client satisfaction.</li><li>Achieve monthly and quarterly sales targets.</li><li>Maintain accurate records in CRM systems.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or related field.</li><li>1&ndash;3 years of experience in business development or sales (IT background preferred).</li><li>Strong communication and negotiation skills.</li><li>Motivated, target-driven, and comfortable working night shifts.</li></ul>Perks &amp; Benefits:<ul><li>Base salary of 30,000&ndash;40,000/month.</li><li>Commission in USD for each successful deal.</li><li>Daily bonuses and incentives.</li><li>Professional growth opportunities and skill development.</li><li>Supportive and collaborative work environment.</li></ul>2. Customer Service Representative (CSR)Salary: 30,000 &ndash; 40,000 per month + Daily Performance BonusesJob Overview:We are looking for a Customer Service Representative to handle international client interactions, resolve queries, and provide excellent customer support. Ideal candidates should be fluent in English, empathetic, and capable of maintaining professionalism during night shifts.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls and messages.</li><li>Provide accurate information about products and services.</li><li>Resolve client concerns promptly and efficiently.</li><li>Maintain call logs, reports, and client records.</li><li>Ensure customer satisfaction and contribute to team targets.</li></ul>Requirements:<ul><li>Excellent verbal and written English communication skills.</li><li>Prior experience in a call center or customer service role (preferred).</li><li>Strong problem-solving and listening skills.</li><li>Ability to work under pressure and manage time effectively.</li><li>Must be available for night shifts (6 PM &ndash; 3 AM).</li></ul>Perks &amp; Benefits:<ul><li>Competitive base salary: 30,000 &ndash; 40,000 per month.</li><li>Daily bonuses and incentives for performance.</li><li>Growth and promotion opportunities within the company.</li><li>Comfortable and professional work environment.</li><li>Office location: Gulshan-e-Iqbal, Karachi (Near Disco Bakery).</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>please confirm your avaibility between 6pm to 3am?</li><li>are you commute to Gulshan iqbal karachi ?</li></ul>Work Location: In person

Taraki

<div>
 This job is with
 
 Fulcrum
 
 , an ISO 9001:2015 certified company serving over 400 clients including Unilever, Shan, EBM, HBL, and K-Electric, and specializing in outsourcing solutions across industries like textiles, pharmaceuticals, hospitality, and automotive.
 
 
 
 Job Description:
 
 
 
 We are looking for a
 
 Customer Service Representative
 
 to join our team in the banking industry. The ideal candidate should have prior experience in handling customer queries, resolving issues, and ensuring excellent customer satisfaction.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Handle incoming calls and customer inquiries in a professional manner.
 </li>
 <li>
 Provide accurate information about products and services.
 </li>
 <li>
 Resolve customer complaints efficiently and escalate complex issues when necessary.
 </li>
 <li>
 Maintain detailed records of customer interactions.
 </li>
 <li>
 Work collaboratively with other departments to ensure smooth operations.
 </li>
 <li>
 Meet performance targets and maintain service quality standards.
 
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Minimum 1- 2 years of experience in customer service, preferably in the banking industry.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong problem-solving attitude and customer-focused mindset.
 </li>
 <li>
 Proficiency in MS Office and CRM systems.
 </li>
 <li>
 Bachelors degree in Business Administration or a related field (preferred).
 
 
 
 </li>
 </ul>
 
 Benefits:
 
 
 
 <ul>
 <li>
 Competitive salary package
 </li>
 <li>
 Growth and career development opportunities
 </li>
 <li>
 Supportive work environment
 
 </li>
 </ul>
</div>

Customer Service Representative (CSR)

ROYAL WRIST

Customer Service Responsibilities list:<ul><li>Manage incoming phone calls</li><li>Conducting order confirmation calls</li><li>Identify and assess customers&rsquo; needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Meet personal/customer service team sales targets and call handling quotas</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li><li>Handling Walk-in customers</li></ul>Requirements and skills<ul><li>Proven customer support experience or experience as a Client Service Representative</li><li>Fluent in Spoken and written english</li><li>Track record of over-achieving quota</li><li>Strong phone contact handling skills and active listening</li><li>Familiarity with CRM systems and practices</li><li>Customer orientation and ability to adapt/respond to different types of characters</li><li>Excellent communication and presentation skills</li><li>Ability to multi-task, prioritize, and manage time effectively</li><li>FSC or above</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Intermediate (Preferred)</li></ul>Experience:<ul><li>International Campign: 1 year (Required)</li><li>CSR: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

SMA Visa Services

Job Summary: The Call Center CSR handles high-volume inbound and outbound calls, assisting customers with requests and ensuring quick resolution.Responsibilities:<ul><li>Manage large volumes of incoming and outgoing calls.</li><li>Provide information on products, billing, account status, and service policies.</li><li>Document interactions in call center software.</li><li>Meet daily performance metrics (AHT, FCR, QA score, etc.).</li><li>Troubleshoot common technical and service-related issues.</li><li>Maintain a professional tone and adhere to call scripts.</li><li>Participate in training to stay updated on products and procedures.</li></ul>Requirements:<ul><li>Previous call center experience preferred.</li><li>Excellent phone etiquette and active listening skills.</li><li>Ability to remain calm during high-pressure situations.</li><li>Familiarity with CRM or call center systems.</li></ul>Contact : +92 311 6638619Job Type: Full-timePay: Rs15,000.00 - Rs20,000.00 per monthWork Location: In person

Karvel Consulting

Job Title: Call Centre Representative (Female)Location: Dr. Nakhoda's Skin Institute, Clifton / DHA, Karachi Job Type: Full-time, On-site Salary: PKR 50,000 - 60,000 per month Working Days: Monday to Saturday Timings: 10:00 AM &ndash; 7:00 PMAbout the RoleWe are looking for a proactive, confident, and articulate Customer Service Representative (Female) to join our team. This is a full-time, on-site role ideal for candidates who live in or near Clifton/DHA and can commute conveniently.The role involves providing excellent customer service, handling inbound and outbound calls with international clients, and converting leads into bookings through effective communication and sales techniques.Key Responsibilities<ul><li>Handle inbound and outbound calls with international clients</li><li>Communicate fluently and professionally in English and Urdu</li><li>Present products and services clearly and persuasively</li><li>Convert leads into bookings using effective sales and customer service techniques</li><li>Maintain accurate call records and manage follow-ups</li><li>Coordinate with internal teams to ensure high client satisfaction</li></ul>Requirements<ul><li>Female candidates only</li><li>Must reside in or near Clifton / DHA</li><li>Prior experience in an international call center is mandatory</li><li>Excellent verbal and written communication skills in English and Urdu</li><li>Strong sales, persuasion, and customer service skills</li><li>Education completed</li><li>Basic computer literacy and typing skills</li><li>Punctual, reliable, and self-motivated</li><li>Professional attitude with a strong sense of ownership and responsibility</li></ul>What We Offer<ul><li>Competitive salary</li><li>Opportunity to work with international clients</li><li>Stable and professional work environment</li><li>Growth opportunities and performance-based learning</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthAbility to commute/relocate:<ul><li>Karachi Clifton: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your expected salary?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Customer Support Role: 1 year (Required)</li><li>international call center: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Service Representative (Female)

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Customer Service Representative

Amazon Customer Service Representative

customer service representative

Customer Service Representative (CSR)

Customer Service Representative (CSR)

Customer Service Representative

Customer Service Representative (Female)