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customer service specialist/ sr. sales

customer service specialist/ sr. sales | retail | m&s | al ain - uae Jobs in Arabic Jobs In Abu Dhabi Jobs In Abu Dhabi United Arab Emirates

customer service specialist/ sr. sales | retail | m&s | al ain - uae

customer service specialist sr sales

Al-Futtaim

<div>Job Requisition ID: 172720
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day. 

Overview Of The Role: 
<ul><li>
The Customer Service Specialist plays a crucial role in delivering exceptional service to enhance the shopping experience within Marks &amp; Spencer's retail division. By effectively handling customer inquiries and complaints, supervising team operations, and maintaining visual merchandising, the role ensures high standards are consistently met. Additionally, the specialist manages key services such as Bra Fit, Suit Fit, and Barista, and oversees cash handling and transactions, contributing to both operational excellence and customer satisfaction.</li></ul> 

What You Will Do: 
<h4 class="jobSectionHeader">
Customer Service and Complaint Resolution</h4> 
<ul><li>
Provide professional and efficient customer service by addressing inquiries and resolving complaints in a timely and effective manner.</li><li>
Act as the first point of contact for escalated customer concerns, ensuring that all issues are resolved to the customer's satisfaction.</li><li>
Maintain a calm and positive attitude when handling difficult situations, demonstrating empathy and professionalism.</li></ul><h4 class="jobSectionHeader"> 
Supervise Daily Operations</h4> 
<ul><li>
Collaborate with the Duty Manager to oversee daily department tasks.</li><li>
Coach and support the customer service team to meet performance goals.</li></ul><h4 class="jobSectionHeader"> 
Visual Merchandising Standards</h4> 
<ul><li>
Ensure displays meet the company's visual merchandising guidelines.</li><li>
Regularly check the store's appearance to maintain high standards.</li></ul><h4 class="jobSectionHeader"> 
Cash Handling &amp; Float Management</h4> 
<ul><li>
Count and balance cash floats at the start and end of the day.</li><li>
Follow company policies to ensure accurate cash transactions.</li></ul><h4 class="jobSectionHeader"> 
Specialized Services Management</h4> 
<ul><li>
Oversee services like Bra Fit, Suit Fit, and Barista to meet customer needs.</li><li>
Promote and ensure high-quality service in these specialized areas.</li></ul> 

Required Skills To Be Successful: 
<ul><li>
Strong customer service skills and problem-solving abilities.</li><li>
Proficiency in supervising and coaching a team to achieve performance goals.</li><li>
Attention to detail for maintaining visual merchandising standards.</li><li>
Effective communication skills, both verbal and written.</li></ul> 

What Qualifies You For The Role: 
<ul><li>
Proven experience in customer service and problem-solving.</li><li>
Ability to supervise and motivate a team effectively.</li><li>
Experience in managing cash floats and financial procedures.</li><li>
Familiarity with services like Bra Fit or Suit Fit.</li><li>
Excellent verbal and written communication skills.</li></ul> 
We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish. 

Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence. 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</div>

Customer Service Specialist/ Sr. Sales

<div>
 
 Job Requisition ID:
 
 172720
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Customer Service Specialist plays a crucial role in delivering exceptional service to enhance the shopping experience within Marks &amp; Spencer's retail division. By effectively handling customer inquiries and complaints, supervising team operations, and maintaining visual merchandising, the role ensures high standards are consistently met. Additionally, the specialist manages key services such as Bra Fit, Suit Fit, and Barista, and oversees cash handling and transactions, contributing to both operational excellence and customer satisfaction.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Customer Service and Complaint Resolution
 
 
 <ul>
 <li>
 Provide professional and efficient customer service by addressing inquiries and resolving complaints in a timely and effective manner.
 </li>
 <li>
 Act as the first point of contact for escalated customer concerns, ensuring that all issues are resolved to the customer's satisfaction.
 </li>
 <li>
 Maintain a calm and positive attitude when handling difficult situations, demonstrating empathy and professionalism.
 
 
 </li>
 </ul>
 Supervise Daily Operations
 
 
 <ul>
 <li>
 Collaborate with the Duty Manager to oversee daily department tasks.
 </li>
 <li>
 Coach and support the customer service team to meet performance goals.
 
 
 </li>
 </ul>
 Visual Merchandising Standards
 
 
 <ul>
 <li>
 Ensure displays meet the company's visual merchandising guidelines.
 </li>
 <li>
 Regularly check the store's appearance to maintain high standards.
 
 
 </li>
 </ul>
 Cash Handling &amp; Float Management
 
 
 <ul>
 <li>
 Count and balance cash floats at the start and end of the day.
 </li>
 <li>
 Follow company policies to ensure accurate cash transactions.
 
 
 </li>
 </ul>
 Specialized Services Management
 
 
 <ul>
 <li>
 Oversee services like Bra Fit, Suit Fit, and Barista to meet customer needs.
 </li>
 <li>
 Promote and ensure high-quality service in these specialized areas.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Strong customer service skills and problem-solving abilities.
 </li>
 <li>
 Proficiency in supervising and coaching a team to achieve performance goals.
 </li>
 <li>
 Attention to detail for maintaining visual merchandising standards.
 </li>
 <li>
 Effective communication skills, both verbal and written.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Proven experience in customer service and problem-solving.
 </li>
 <li>
 Ability to supervise and motivate a team effectively.
 </li>
 <li>
 Experience in managing cash floats and financial procedures.
 </li>
 <li>
 Familiarity with services like Bra Fit or Suit Fit.
 </li>
 <li>
 Excellent verbal and written communication skills.
 
 
 </li>
 </ul>
 We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
 
 
 Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate
 
 why
 
 this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
 
 
 As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
</div>

Customer Service Specialist/ Sr. Sales | Retail | M&S | Al Ain - UAE

Stryker Corporation

About the job Senior Project Manager IT Strategy and Governance Sr. SpecialistSenior Project Manager IT Strategy and Governance Sr. SpecialistRequirements:<ul><li>Education: Bachelors degree in Project Management, Business Management, Management Information Systems, or related major.</li><li>Experience:</li><ul><li>20+ years of overall experience.</li><li>15+ years in Project Management with UAE Corporate and Government organizations.</li></ul><li>Skills & Certifications:</li><ul><li>Strong bilingual communication (Arabic/English).</li><li>Strong stakeholder and executive management skills.</li><li>Expertise in tendering processes within UAE federal environments.</li><li>Proficiency in SDLC (Waterfall and Agile).</li><li>PMP, Scrum, or Prince2 certification.</li><li>Strong experience in people change management, system integration, and governance.</li></ul></ul>Job Responsibilities:<ul><li>Develop and oversee IT governance strategies for FTA projects.</li><li>Ensure proper project governance and dependency management across departments and vendors.</li><li>Oversee integration with external UAE government entities and related systems.</li><li>Facilitate and manage tendering processes in line with UAE federal policies.</li><li>Coordinate and follow up on targeted campaigns to drive Corporate Tax awareness and registration.</li><li>Manage the project constraints of scope, time, and cost under tight deadlines.</li><li>Prepare detailed strategy plans and project roadmaps.</li><li>Ensure full compliance with FTA policies, processes, and UAE labor laws.</li></ul>

Senior Project Manager IT Strategy and Governance Sr. Specialist

Sitters Child Care Services

We are seeking a dynamic and results-oriented Customer Care Specialist to join our team. The ideal candidate will be responsible for managing large volumes of incoming phone calls, generating sales leads, and providing exceptional customer service to our clients.Responsibilities:Manage large amounts of incoming phone calls.Generate sales leads.Identify and assess customers&rsquo; needs to achieve satisfaction.Build sustainable relationships and trust with customer accounts through open and interactive communication.Provide accurate, valid, and complete information by using the right methods/tools.Meet personal/customer service team sales targets and call handling quotas.Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.Keep records of customer interactions, process customer accounts, and file documents.Follow communication procedures, guidelines, and policies.Requirements and Skills:Proven customer support experience or experience as a Client Service Representative.Track record of over-achieving quota.Strong phone contact handling skills and active listening.Familiarity with CRM systems and practices.Customer orientation and ability to adapt/respond to different types of characters.Excellent communication and presentation skills.Job Type: Full-timePay: AED4,000.00 per monthJob Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

Customer Care Specialist

<div></div><div><div>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally. 
DGF UAE has an opening for Project Specialist role in Abu Dhabi, United Arab Emirates.
Join us in connecting people and improving lives! 
Job Purpose
Develop and administer customer operations plans and processes to deliver efficient logistics processes and results in the supply chain of a specific client using multimodal means of transportation and provide support to sales team in line with the business strategy and requirements, corporate guidelines and policies 
Key Tasks<ul><li>
Execute customer operations plans and processes to deliver efficient logistics processes</li><li>
Execute, manage and update orders received via the system including special and non-assigned orders</li><li>
Ensure flow of goods and information across a customer&rsquo;s global supply chain and provide resolution for order/ delivery issues</li><li>
Support sales team and respond to operations related requests from the sales team such as quotation, exception deal management, historical account overview, billing corrections, etc.</li><li>
Undertake delivery of cartage tours, monitor and achieve tour profitability, service quality and timelines</li><li>
Promptly respond to customer enquiries, including conducting customer visits and understanding of customer requirements</li><li>
Track the available capacities and ensure optimum utilization as per the set objectives</li><li>
Resolve issues occurring in operational activities, report to management on events and exceptions, as necessary</li><li>
Ensure systems are updated with the latest information on product shortages, expected delivery dates, price changes, etc.</li><li>
Draft reports related to customer inquiries, sales trends, customer complaints, delivery/service problems, reasons for product returns, etc. and evaluate efficiency of operational performance and delivery</li><li>
Interact with other logistics operations departments, customer service and warehouse team to ensure smooth operations</li><li>
Comply with operating standards and procedures to provide cost-effective, superior and efficient customer service</li><li>
Study and resolve issues in day-to-day customer operations and execute practices focusing on increasing effectiveness and efficiency</li></ul> 
Stakeholders<ul><li>
Connect with and influence other specialist departments and 3rd parties e.g. external service providers</li><li>
May convince others to accept new concepts, practices, and approaches</li><li>
Build strong, trusting cross-functional relationships with DHL managers</li><li>
Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders</li><li>
Provide technical guidance to line managers and employees</li></ul> 
Management Responsibility<ul><li>
Individual contributor who may manage two or fewer employees</li><li>
May direct the work of other lower level professionals or manage processes and programs</li><li>
Coach and review the work of lower level professionals</li></ul> 
Skills
CRM, Customer Support, Business Strategy, Quality Control, Account Management, Requirements Analysis, Process Improvement, Project Planning, Operations Management, Supply Chain Management, Warehouse Management, Order Processing, Tracking, Delivery, Returns, Value Added Services, Sales, Pricing, Forecasting, Technology Trends, E-Commerce, DHL Business Knowledge, Business Processes, Market Research, Project Management, Stakeholder Management, Influencing, Feedback, Presentation &amp; Storytelling, Facilitation 
Qualifications &amp; Key Requirements 
Education Level
Bachelor&rsquo;s Degree or equivalent experience/qualification 
Experience Level
More than 4 years 
We offer:<ul><li>
Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li><li>
Possible further career development</li><li>
Competitive salary</li></ul>
Why join DHL Global Forwarding? 
We are part of Deutsche Post DHL, the world&rsquo;s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html 
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. 
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have: 
<ul><li>
The largest global network with more than ~30,000 passionate employees</li><li>
The most efficient processes and fastest response times</li><li>
The best solutions and best customer service</li></ul> 
Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered. 
Our Purpose: Connecting People, improving lives. 
Our Values: Respect &amp; Results 
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility 
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div></div>

Project Specialist

Ermenegildo Zegna

<div><h1 class="jobSectionHeader">JOB CONTENT</h1>
The Style Advisors transforms the store visit into a memorable luxury shopping experience, as Brand Ambassadors they engage the Customers in the discovery of our heritage through stories and creating an atmosphere of passion and enthusiasm for the Zegna collections. The Style Advisors builds a relationship with each customer that lasts over time, and begins with the quality of their welcome, the gestures and rituals of the selling ceremony and the provision of the highest level of service. The Style Advisors are the trusted advisors of fashion and style, offering to the customer the highest level of sophistication and service. The role of the Style Advisor at Zegna stands at the very center of our organization as they continue to safeguard the growth and longevity of our Brand. 
 
Main responsibilities:
<ul><li>Manage Customer Relationships and Customer Service during and after the sale</li>
<li>Develop a deep knowledge of the Zegna collections to advise customers on styling and &ldquo;total looks&rdquo;</li>
<li>Contribute to store Visual &amp; Image</li>
<li>Maximize sales through retail operational excellence</li>
</ul><h1 class="jobSectionHeader">KEY RESPONSIBILITIES</h1>
MAIN RESPONSIBILITIES 
Customer Relationships and Customer Service
<ul><li>Provide memorable luxury in-store customer service experience by following the Zegna Selling Flow and acting in accordance with the Zegna Mindset.
</li><li>Demonstrates entrepreneurial mindset in developing the business.</li>
<li>Consistently and effectively networks to attract new customers and develop a customer database.
</li><li>Consults with customers to discover their needs through exploring customer preferences and occasions for which the customers are shopping.</li>
<li>Anticipates customers&rsquo; expressed and unexpressed needs and wants and responds appropriately to exceed customer expectations
</li><li>Creates opportunities for customers to experience multiple Zegna brands, products and &ldquo;total looks&rdquo; through demonstrating relevant yet personalized mix and match options.
</li><li>Promote Zegna Made-to-Measure service as part of the selling repertoire where appropriate to meet the customer&rsquo;s current and/or future needs.</li>
<li>Utilize company provided (iPod/iPad) technology to offer a complete and integrated luxury experience.</li>
<li>-Leverage &ldquo;Zegna Stories&rdquo; to support and enhance the selling ceremony -
</li><li>Collates useful and accurate customer data and information in accordance with Zegna CRM procedures and guidelines.</li>
<li>Cultivates future customer connections with Zegna (e.g. CRM after sales activities including Thank You notes and Follow-up phone calls).</li>
<li>Utilizes CRM software as the primary tool for after sales communication
</li><li>Takes ownership of resolving customer issues or complaints with empathy, while adhering to Zegna customer service policies such as alteration, damage and repair, global return policies etc.
</li></ul>Collection
<ul><li>Develop progressively in-depth knowledge of Zegna products, craftsmanship, fabrics, made-to-measure and style evolution whilst translating such knowledge into customer benefits.</li>
<li>Advise customers on styling of &ldquo;total looks&rdquo; by providing dressing and fashion advice as regards color coordination, textures, patterns, silhouette, proportions, and functionality of garments.
</li><li>Solicit customer feedback on products and collections and feedback ideas and inputs back to the Store Manager.</li>
<li>Keep up-to-date on store stock situation, adjust selling techniques and sales pitch to maximize sell-through.</li>
<li>Perform customer garment-fitting and alteration measurements for ready-to-wear to help customers achieve &ldquo;perfect fit&rdquo;.</li>
<li>Understands the required standards and skills of Made-to-Measure service and when required take on the role of in-store Made-to-Measure specialist if assigned by the Store Manager.</li>
</ul>Visual &amp; Image Management
<ul><li>Demonstrates consistently high standards of personal grooming in accordance to Zegna uniform and grooming standards and guidelines.</li>
<li>Follows Zegna product and gift packaging standards and guidelines to ensure Zegna luxury and quality image.</li>
<li>Maintain cleanliness and tidiness of the store environment and product displays.</li>
<li>Ensure in-store visual merchandising adheres to Zegna Visual Merchandising guidelines and propose improvements to the Store Manager or Visual Merchandising referent.</li>
<li>Support Visual Merchandising set-up of store windows and displays; when required take on the role of in-store Visual Merchandising specialist if assigned by the Store Manager.</li>
</ul>Team
<ul><li>Actively communicate customer, product and other store information within the store team to ensure customer and business needs are met.</li>
<li>When required support the orientation of new staff through acting as learning coach or &ldquo;buddy&rdquo; if assigned by the Store Manager.</li>
<li>Train other team members on new products as assigned by the Store Manager.</li>
<li>Maintain good team work to enhance the overall team moral to create an enthusiastic sales force environment.</li>
</ul>Sales Management
<ul><li>Measure own performance using Zegna customer service and sales KPIs such as cross-selling ratio, conversion rate, average sales bill
</li><li>Work with the store team to execute action plans to achieve daily, weekly, monthly and yearly sales and KPI targets as assigned by the Store Manager.</li>
<li>Propose service, product, visual and operational improvements that assist the team overcome selling challenges.</li>
</ul>Store Operations
<ul><li>Adhere to Zegna store operations and time and attendance policies and standards.
</li><li>Follows the directions of the Store Manager or appointed team member on store operational tasks that includes but not limited to stock room, inventory, cashiering, reporting duties, guest beverage service etc.
</li><li>Adhere to Company policies and rules in daily work.</li>
</ul><h1 class="jobSectionHeader">EDUCATION, EXPERIENCE, FUNCTIONAL SKILLS AND KNOWLEDGE</h1>
Education/ Qualification
<ul><li>High school qualification</li>
</ul>Experience
<ul><li>4 to 6 years retail sales or customer service experience.
</li></ul>Functional Competencies
<ul><li>Selling</li>
<li>Service Policy</li>
<li>Policy and Compliance</li>
</ul><h1 class="jobSectionHeader">ZEM COMPETENCIES
</h1><ul><li>Generates Customer Delight</li>
<li>Learning and Self Development</li>
<li>Is Passionate and Open Minded</li>
</ul><h1 class="jobSectionHeader">Preferred Zegna Way 2.0 COMPETENCIES
</h1><ul><li>Proficient with digital technology</li>
<li>Familiar with Apple products &amp; MS applications</li>
<li>Good written communication skills</li></ul></div>

The Grove (Abu Dhabi) - Style Advisor

Inception

<div>
 
 Overview
 
 
 
 Inception is seeking a highly proficient and accomplished Sr. Applied Scientist, with a proven track record, to develop efficient deep-learning and generative AI algorithms and conceive innovative AI-centric models. This role offers a unique opportunity to work closely with our product development teams, applying emerging technologies across a diverse range of applications.
 
 
 The opportunity
 
 
 Join a fast-paced, future-driven company and become part of a dynamic, forward-thinking team with the most extensive AI service repository and a mission to establish itself as the premier AI Platform-as-a-Service for businesses and developers alike.
 
 
 Inception is the UAE&rsquo;s national-scale enabler in AI Research and Development. Partnering with Microsoft's AI SaaS, we offer domain-specific Agentic AI Orchestrator platforms utilizing reasoning agents for precise and cost-effective services. Our focus includes AI incubation, IP creation, applied AI R&amp;D, and AI investment products. By creating models tailored to specific domains and languages, we ensure superior accuracy and efficiency. Collaborating with top universities and industry giants to drive significant advancements in AI technology within the region.
 
 
 
 Responsibilities
 
 
 
 Your key responsibilities
 
 
 In the Sr. Applied Scientist role you will play a crucial part in pioneering research and development across various facets of AI, including but not limited to computer vision, natural language processing, and audio signal processing. Your work will involve the creation and optimization of cutting-edge AI algorithms and deep learning models, contributing to advancements in areas such as semantic understanding, multidimensional data interpretation, and human-machine interactions. Furthermore, your innovative efforts will be applied to a spectrum of practical use cases, serving pivotal industries such as finance, oil and gas, environmental science, and healthcare, thereby driving forward the frontier of impactful AI solutions in real-world scenarios.
 
 
 <ul>
 <li>
 Engage in the design, analysis and optimization of foundational and applied research to power the state-of-the-art AI algorithms and model capabilities at Inception. This will involve staying well-informed of emerging trends, understanding and manipulating complex datasets, and conceptualizing models that are both innovative and applicable to real-world scenarios.
 </li>
 <li>
 Work on comprehensive solutions that integrate various modalities, including text, audio, and visual data, enhancing the AI's ability to understand and interpret human interaction in a more nuanced manner.
 </li>
 <li>
 Collaborate with researchers and engineers across teams at Inception for the design, development, and continual improvement of AI algorithms, ensuring the implementations of such algorithms are optimized for efficiency, reliability, and scalability.
 </li>
 <li>
 Work alongside product development teams to integrate new algorithms and models into broader product offerings, and conduct proofs of concept (POC) as per client needs, ensuring that these innovations translate into tangible benefits for users and stakeholders.
 </li>
 <li>
 Propose scenarios where AI techniques could improve the efficiency of the customer&rsquo;s business.
 </li>
 <li>
 Provide pre-sales and post-sales technical support to the business development team.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Skills and attributes for success
 
 
 The criteria for your success would include cost savings achieved, number of use cases investigated &amp; datasets mined, number of innovations/POCs deployed, number of existing processes optimized, and customer NPS.
 
 
 To qualify, you must have
 
 
 <ul>
 <li>
 M.Sc. or Ph.D. degree in computer science, engineering, or AI-related field. Specialization in Computer Vision, Natural Language Processing or Speech and Audio are highly desirable.
 </li>
 <li>
 Minimum 8 years of experience in developing AI algorithms for various modalities
 </li>
 <li>
 Track record of conducting high-level research, preferably evidenced by publications in peer-reviewed journals or a history of product-driven research and development.
 
 
 </li>
 </ul>
 Ideally, you&rsquo;ll also need
 
 
 <ul>
 <li>
 A highly curious and inquisitive approach to problem-solving
 </li>
 <li>
 In-depth knowledge of the latest developments in AI and machine learning
 </li>
 <li>
 Excellent communication skills
 
 
 </li>
 </ul>
 What we look for
 
 
 If you are a performance-driven, inquisitive mind with the agility to adapt to ambiguity, you will fit right in. You should be eager to explore opportunities to build meaningful collaborations with stakeholders and aspire to create unique customer-centric solutions. Bias for action and a passion to conquer new frontiers in the AI space is at the heart of the Inception community.
 
 
 What working at Inception offers
 
 
 Culture: An open, diverse and inclusive environment with a global vision that encourages personal growth and focuses on ground-breaking, industry-first innovations.
 
 
 Career: Outstanding learning, development &amp; growth opportunities via structured training programs and innovative, high-tech projects.
 
 
 Work-Life: A hybrid work policy to strike the perfect balance between office and home.
 
 
 Rewards: A competitive remuneration package with a host of perks including healthcare, education support, leave benefits and more.
 
 
 If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
</div>

Senior Applied Scientist

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