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SELF STORAGE

Job Summary:In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, and provide training to new hires.Duties and Responsibilities:&middot; Promptly responding to customer queries via email, live chat, video, phone, and social media channels. &middot; Immediately escalating serious complaints or issues that you are not equipped to deal with. &middot; Managing and maintain contracts &amp; related. &middot; Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible. &middot; Maintaining a polite, helpful, and professional manner always. &middot; Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved. &middot; Familiarizing yourself with new products and services as they are introduced. &middot; Attending workshops and meetings as required. &middot; Providing training for new customer service agents. &middot; Respecting client confidentiality always.&middot; Assisting with the development and implementation of service policies and explaining these to staff and customers.&middot; Maintaining documentation pertaining to customer service department activities.&middot; perform other related duties as required from line manager.Key skills:1. Customer Service skills2. Selling and up selling3. High Negotiation skills4. Phone calls etiquette.5. Computer skillsKnowledge:1. English language2. Microsoft office3. Basic financeCertifications:Sales and customer serviceJob Type: Full-timePay: &#65020;4,000.00 - &#65020;6,000.00 per monthEducation:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>cs: 3 years (Preferred)</li></ul>

Customer Servies

BASF

<div><div><div><h2 class="jobSectionHeader">WELCOME TO BASF</h2></div><div>
We are the world's leading chemical company because we offer intelligent solutions for our customers and for a sustainable future. We link and develop people with diverse talents all over the world. For you, this means a variety of ways to advance. Not only your performance, but also your personality matter to us. At BASF, careers develop from opportunities.
BASF&rsquo;s regional division EMEA Europe, Middle East, Emerging Europe and Africa. BASF operates in more than 50 countries in the region. For BASF the EMEA region is our most important market.</div></div><div><div><h2 class="jobSectionHeader">
WHAT YOU CAN EXPECT</h2></div><div><ul><li>
Permanent contact person for the customer (according to prioritization) in commercial and technical matters, including operational responsibility</li><li>
Prepares customer visits, conducts sales negotiations including preparation of contracts, prepares customer presentations</li><li>
Analyses decision-making structures and arranges business-promoting contacts at different hierarchical levels (customer relationship management)</li><li>
Identifies potential (incl. cross-selling) and ensures optimal market exploitation with existing and new customers</li><li>
Ensuring the necessary technical support of the customer</li><li>
Proposal of and participation in joint projects, e.g. development projects with customers, logistics concepts</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Price Management</h2></div><div><ul><li>
Participates in the price positioning of the products</li><li>
Agrees on customer prices in the sense of result optimization (DB1) on the basis of customer income statements within the framework of the agreed price lists</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Customer/Market Concepts</h2></div><div><ul><li>
Advises and participates in the implementation of regional customer and industry strategies as well as in the creation and updating of sales and customer concepts, if necessary. as a team leader for regionally active customers</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Planning and Target Agreement Processes</h2></div><div><ul><li>
Creates sales/revenue budgets in the appropriate planning systems and tracks target achievement</li><li>
Participates in the rolling sales forecast (APO) for the customer base served, ensures high forecast accuracy</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Information Management / Reporting / Innovation</h2></div><div><ul><li>
Systematic procurement and evaluation of relevant market, customer and competitor data as well as their maintenance in the market information systems.</li><li>
Ensures the flow of information through ongoing reporting and monthly reporting</li><li>
Participation in the innovation management process (ideation, evaluation, etc.)</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Customer Satisfaction / Retention</h2></div><div><ul><li>
Ensures the rapid settlement of complaints within the framework of the non-conformance management process together with the customer service employee and Aweta.</li><li>
Participates in customer satisfaction analyses.</li><li>
Presents e-business and logistics solutions. Ensures their implementation and promotes their use by the customer&quot;</li></ul></div></div><div><div><h2 class="jobSectionHeader">
WHAT YOU OFFER</h2></div><div><ul><li>
University degree, preferably in Chemical Engineering or Chemistry &ndash; Master&rsquo;s degree is an asset</li><li>
Fluent in English</li><li>
Minimum 5 years of experience, preferably in multi-national chemical companies</li><li>
Good level of knowledge on SAP and MS Office applications</li><li>
Able to effectively communicate with internal and external stakeholders</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Diversity is our greatest strength!</h2></div><div>
Become a part of our winning formula for success and develop the future with us - in a global team that embraces inclusion and equal opportunities irrespective of gender, age, origin, sexual orientation, disability or belief.</div></div></div>

Account Manager

<div><h2 class="jobSectionHeader">Main Tasks and Key Responsibilities-
</h2>Daily Operational<ul>
<li>Pro-active planning, dispatching and managing of the domestic shipments with assigned 3rd Party Transport Companies for the execution of Export, Transit, Import or Domestic shipments.
</li><li>Source with internal &amp; external customer for relevant shipments to maximize the number of executed shipments.</li>
<li>Receive and accept transport orders from customers.</li>
<li>Book shipment with transporter on time</li>
<li>Register shipment on internal system on time.</li>
<li>Schedule &amp; Coordinate Loading &amp; Offloading with customer and driver/ transporter</li>
<li>Arrange customs clearance based on customer documentation.</li>
<li>Supply carrier with transport order/ instructions.</li>
<li>Send Pre-alerts to customer / destination offices.</li>
<li>Follow up PODs (proof of delivery) with transporters.</li>
<li>Invoice shipment based on estimate or rate agreements.</li>
<li>Supply estimates on customer / sales request.</li>
</ul>Customer<ul>
<li>To arrange bookings based on customer requirements with various nominated third parties to ensure customer needs are met.</li>
<li>To process customer and customs documentation within a required timeframe in accordance with third party and local requirements i.e. customs, trade law, carriers
</li><li>To co-ordinate movement of cargo within required/stipulated time frames in order to meet customer needs</li>
<li>To manage and monitor all parties within the supply chain.</li>
<li>To develop and maintain relationships with suppliers and customers.</li>
<li>To prepare specific customer reports whenever required</li>
<li>Timely &amp; amicable settlement of customer issues</li>
<li>Support the Head of Road Freight with negotiation &amp; maintenance of supplier rates and contracts, new/change of systems, directives.
</li><li>Build and maintain relationships with internal &amp; external Customer, Customs and transporters.</li>
</ul><h2 class="jobSectionHeader">Job Requirements &ndash;
</h2><ul><li>Knowledge of road transport Market and Trends</li>
<li>Knowledge in Saudi Road Transport Supplier market</li>
<li>Knowledge of Saudi Regulations towards social and safety regulations for Road Transport</li>
<li>Experience in Cost and Time Management of Truck&rsquo;s and driver.</li>
<li>Customer focused.</li>
<li>Microsoft Office applications</li>
<li>Good English communication skills &ndash; written and spoken, Arabic preferable.</li>
<li>Interpersonal skills</li>
<li>Influencing skills</li>
<li>Negotiation skills</li>
</ul>Skills / Qualifications &ndash;
Key capabilities / Competencies
Competency segment &lsquo;Business&rsquo;
Customer Orientation &ndash; Is focused on Identifying and understanding each customer&rsquo;s needs. Expresses and acts on desire to assist customers in an efficient and friendly manner.
Business Acumen - Understands business principles and language, including the fundamentals of finance and profitability. Uses this understanding to achieve results and to increase the performance and profitability of the company.
Analytical &amp; Decision Making: Makes timely and appropriate choices based on accurate analysis and experience. Uses sound judgment even in conditions of uncertainty. Anticipates impact of decisions and plans how to manage risk.
Results Orientation: Continually seeks to accomplish critical tasks with measurable results. Overcomes obstacles and makes adjustments to achieve results. Focuses self and others to achieve targets aligned with business goals.
Competency segment &lsquo;Leadership&rsquo;
Teamwork: Works cooperatively with others to achieve target and objectives. Accomplishes own tasks in support of team goals and actively offers to help colleagues. Supports group decisions.
Competency segment &lsquo;Personal&rsquo;
Accountability: Acts responsibly. Can be counted on to keep commitments. Complies with the intent of policies, procedures and agreements. Builds others' trust in own professionalism, integrity, expertise and ability to get results.
Communication: Provides both verbal and written information in a timely, clear and concise manner. Expresses ideas effectively, adjusting style, tools and mode to the needs of others. Listens attentively, and summarizes or asks questions, when needed, to clarify information.
Self-Management: Remains calm, objective and controlled in responding to urgent or demanding situations. Maintains effective performance under pressure. Stays positive.
Expected years of experience - Minimum 5 years working experience in road freight industry, specialized in Fleet &amp; Driver Management within Saudi Arabia and GCC traffic.
Expected Educational Qualifications - Must have a bachelor&rsquo;s degree.</div>

Senior Road Freight Specialist

ASMO

<div>
 
 ASMO is a groundbreaking joint venture between DHL and Saudi Aramco. Inheriting DHL&rsquo;s logistics excellence and Saudi Aramco&rsquo;s extensive supply chain ecosystem, we are here to set a new benchmark and redefine the procurement and supply chain landscape, enabling growth.
 
 
 ASMO aims to be operational in 2025 and provide reliable end-to-end integrated procurement and supply chain services for companies across the industrial, energy, chemical, and petrochemical sectors. Our focus customers in the short term will be Saudi Aramco and its Affiliates. In the long term, all the industrial sectors within Saudi Arabia aim to reach the MENA region.
 
 
 
 
 
 
 
 Objective:
 
 
 
 
 
 
 
 The Sales Specialist responsibility is to contribute to the achievement of ASMO&rsquo;s strategic goals by actively engaging in sales activities, ensuring outstanding customer satisfaction, and helping maintain a competitive edge in the market. The role holder will play a vital role in implementing sales strategies, nurturing customer relationships, and upholding a high-performance culture within the sales team.
 
 
 
 
 
 
 
 General Responsibilities:
 
 
 
 
 
 
 <ul>
 <li>
 Collaborate with the Direct Sales &amp; Customer Service Director to align sales initiatives with ASMO's "Value Leadership" strategy, with a focus on cost efficiency and superior supply chain service performance.
 </li>
 <li>
 Assist in the development and execution of sales strategies that contribute to net growth and profitability, aligning with business plans.
 </li>
 <li>
 Collaborate with the Direct Sales &amp; Customer Service Director to ensure high performance, innovation, collaboration, and a strong customer-centric focus within the team.
 </li>
 <li>
 Conduct market research within the energy, petrochemical, chemical, and industrial sectors to identify opportunities, market trends, and customer needs.
 </li>
 <li>
 Work closely with the Direct Sales &amp; Customer Service Director to develop and present compelling new business proposals, focusing on acquiring new customers and nurturing existing customer relationships.
 </li>
 <li>
 Enhance customer relationships and ensure that ASMO consistently exceeds customer expectations regarding quality, service, and performance.
 </li>
 <li>
 Oversee the sales order processing function and manage the sales-related customer service help desk, ensuring the prompt resolution of customer inquiries and issues.
 </li>
 <li>
 Collaborate with the Marketing Director to create a compelling brand identity and position ASMO as an industry leader.
 </li>
 <li>
 Assist the Business Development Director in identifying and pursuing new business opportunities from both new and existing customers.
 </li>
 <li>
 Recommend training and development interventions for team members to build their capabilities.
 </li>
 <li>
 Contribute to the identification of opportunities for the continuous improvement of systems, processes and practices to increase productivity and operational efficiency.
 </li>
 <li>
 Implement all relevant Department&rsquo;s policies, processes, procedures and instructions so that work is carried out in a controlled and consistent manner.
 </li>
 <li>
 Contribute to the preparation of timely and accurate reports to meet departmental requirements, policies and standards.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration or equivalent from a recognized and accredited university is required.
 </li>
 <li>
 Demonstrated proficiency in oral and written English.
 </li>
 <li>
 7 years&rsquo; experience in the same Field.
 </li>
 </ul>
</div>

Sales Specialist

Marriott International

<div>Additional Information 
Job Number25141869 
Job CategorySales &amp; Marketing 
LocationMarriott Executive Apartments Al Khobar, Building No 7791 Prince Hammoud Bin Abdul Aziz Street., Al Khobar, Saudi Arabia, Saudi Arabia 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. 
CANDIDATE PROFILE 
Education and Experience 
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Building Successful Relationships that Generate Sales Opportunities
<ul><li>Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</li></ul>
<ul><li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.</li></ul>
<ul><li>Develops relationships within community to strengthen and expand customer base for sales opportunities.</li></ul>
<ul><li>Manages and develops relationships with key internal and external stakeholders.</li></ul>
<ul><li>Provides accurate, complete and effective turnover to Event Management.</li></ul> 
Managing Sales Activities
<ul><li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul> 
Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
<ul><li>Identifies new business to achieve personal and location revenue goals.</li></ul>
<ul><li>Understands the overall market - competitors&rsquo; strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li></ul>
<ul><li>Closes the best opportunities for the location based on market conditions and location needs.</li></ul>
<ul><li>Gains understanding of the location&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</li></ul> 
Providing Exceptional Customer Service
<ul><li>Supports the company&rsquo;s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li></ul>
<ul><li>Services our customers in order to grow share of the account.</li></ul>
<ul><li>Executes and supports the company&rsquo;s customer service standards.</li></ul>
<ul><li>Provides excellent customer service consistent with the daily service basics of the company.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Sales Manager

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25141869
 
 
 
 Job Category
 
 Sales &amp; Marketing
 
 
 
 Location
 
 Marriott Executive Apartments Al Khobar, Building No 7791 Prince Hammoud Bin Abdul Aziz Street., Al Khobar, Saudi Arabia, Saudi Arabia,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Building Successful Relationships that Generate Sales Opportunities
 
 
 
 <ul>
 <li>
 Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
 </li>
 <li>
 Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
 </li>
 <li>
 Develops relationships within community to strengthen and expand customer base for sales opportunities.
 </li>
 <li>
 Manages and develops relationships with key internal and external stakeholders.
 </li>
 <li>
 Provides accurate, complete and effective turnover to Event Management.
 
 
 </li>
 </ul>
 
 Managing Sales Activities
 
 
 
 <ul>
 <li>
 Participates in sales calls with members of sales team to acquire new business and/or close on business.
 </li>
 <li>
 Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
 
 
 </li>
 </ul>
 
 Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
 
 
 
 <ul>
 <li>
 Identifies new business to achieve personal and location revenue goals.
 </li>
 <li>
 Understands the overall market - competitors&rsquo; strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
 </li>
 <li>
 Closes the best opportunities for the location based on market conditions and location needs.
 </li>
 <li>
 Gains understanding of the location&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
 
 
 </li>
 </ul>
 
 Providing Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Supports the company&rsquo;s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
 </li>
 <li>
 Services our customers in order to grow share of the account.
 </li>
 <li>
 Executes and supports the company&rsquo;s customer service standards.
 </li>
 <li>
 Provides excellent customer service consistent with the daily service basics of the company.
 </li>
 <li>
 Sets a positive example for guest relations.
 </li>
 <li>
 Interacts with guests to obtain feedback on product quality and service levels.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Al-Adwaa

Job Location: Riyad, Dammam, Khamis Mushait, Tabuk KSAJob Purpose: Achieve sales targets, expand the company's customer base, and build strong, lasting customer relationships to drive revenue growth.3. Key Responsibilities &amp; Duties:a) Achieve monthly sales targets for retail sales.b) Conduct daily visits to customers and potential clients.c) Create weekly reports on sales activities, including the number of visits and new sales opportunities.d) Follow up on new sales opportunities and focus on closing them.e) Ensure the accuracy of customer documents submitted for product requests.f) Provide a comprehensive course on the product to be sold.g) Develop and implement a sales plan based on sectors (e.g., general contracting, education, health), customer needs, and geographical distribution.h) Continuously develop sales skills through training courses.i) Identify emerging markets and market shifts, staying updated on new products and the competitive landscape.j) Strengthen and build strong, long-term relationships with customers.k) Resolve customer problems and meet their requirements.4. Required Skills &amp; Qualifications:a) Education: A bachelor's degree in a relevant field is preferred.b) Experience: Previous experience in a sales role, with a track record of meeting or exceeding sales targets.c) Soft Skills:d) Strong communication and negotiation skills.e) Ability to work in a competitive and cooperative team environment.f) Excellent time management and scheduling skills.g) Tact and good appearance.h) Other:i) A valid driver's license.j) Good knowledge of the geographic area of operation.k) Ability to adapt quickly and work within a team.5. Performance Metrics:a) Meeting the assigned monthly sales target.b) Number of daily customer visits.c) Quality and accuracy of weekly reports.d) Successful conversion rate of sales opportunities.e) Customer satisfaction and retention rates.6. Working Conditions:a) The role involves frequent travel to meet with clients.b) The compensation includes a basic salary, housing allowance, transportation allowance, car or vehicle allowance, mobile allowance, and commissions.c) There is a three-month probationary period. Performance is evaluated every three months, and if targets are not met, the employee may be given a notice of deficiency. The company reserves the right to terminate employment if the notice is repeated twice in one year.Job Type: Full-time

Sales Representative

Explore 129+ Customer servies in Al Khobar this September. Find roles across top companies and apply now to boost your career.

129 customer servies jobs IN Al Khobar

Customer Servies

Account Manager

Senior Road Freight Specialist

Sales Specialist

Sales Manager

Sales Manager

Sales Representative