analyst, customer service Jobs in Chicago

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client support analyst - enfusion software

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customer experience associate (seasonal)

customer service representative Jobs in Chicago

customer service representative

customer success analyst

Cypress HCM

<div>
 
 
 
 Customer Success Analyst
 
 
 
 
 
 
 
 
 
 Overview:
 
 
 
 <ul>
 <li>
 We are looking for a Customer Success Analyst to join our client's team. In this role, you will partner closely with the Global Clients Team to ensure that we enhance the customer experience by supporting the goals of the relationship.
 </li>
 <li>
 As a Customer Success Analyst, you will build and maintain strong professional relationships with our key global customers by supporting a team of Customer Success Managers (CSMs), Global Client Directors (GCDs), and other cross-functional partners to lead, deliver, and scale operational and analytical projects and tasks.
 </li>
 <li>
 This role will be supporting our largest global customers, helping to ensure the account team drives maximum return on client investment.
 </li>
 <li>
 
 Location:
 
 Chicago, IL, or San Francisco/Sunnyvale, CA, or New York, NY
 </li>
 <li>
 
 Hybrid
 
 
 Work
 
 
 Schedule:
 
 2-3 days/week
 </li>
 </ul>
 
 
 
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Maintains a detailed knowledge of the client's products and the impact they can have for our customers
 </li>
 <li>
 Assists in the process of creating customer value and operational reviews including project management of the process, providing analytical insights, consolidating format, proofreading, and pulling standard reports
 </li>
 <li>
 Completes ad-hoc report creation for customers using multiple systems to help customers understand the impact of our partnership
 </li>
 <li>
 Works cross-functionally within
 </li>
 <li>
 Helps design and sustain account team organizational systems in partnership with cross-functional partners (i.e., creation/management of team communication channels, etc.)
 </li>
 <li>
 Uses advanced Excel or PowerBI skills (pivot tables, formulas, and v-lookups) to compile multiple data reports
 </li>
 <li>
 Partners closely with CSMs to prioritize projects based on customer maturity
 </li>
 </ul>
 
 
 
 
 
 
 Basic Qualifications:
 
 
 
 <ul>
 <li>
 2+ years' experience working with SQL and visualization tools (e.g. Tableau, PowerPoint) to extract, analyze, and present data that supports customer and internal business goals
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Data and Insights-driven; able to synthesize data and help communicate the &ldquo;so what&rdquo; to a customer
 </li>
 <li>
 Strong cross-functional partnership experience
 </li>
 <li>
 Past work experience within a fast-paced environment
 </li>
 <li>
 Experience synthesizing data and insights together for a client presentation
 </li>
 <li>
 Experience leading/managing a project and associated deliverable work
 </li>
 <li>
 Excellent verbal and written communication skills with the ability to document and communicate with internal and external resources
 </li>
 <li>
 Highly detail-oriented and organized, with the ability to effectively prioritize and multitask
 </li>
 <li>
 Proficiency with MS Office
 </li>
 <li>
 Exceptional attention to detail is required to ensure accuracy and effective execution of all projects and tasks undertaken
 </li>
 </ul>
 
 
 
 
 
 
 Suggested Skills:
 
 
 
 <ul>
 <li>
 Project Management
 </li>
 <li>
 Communication
 </li>
 <li>
 Analytical
 </li>
 </ul>
 
 
 
 
 
 
 Compensation:
 
 
 
 <ul>
 <li>
 $43.13 - $47.81/hour (W-2/Non-Exempt)
 </li>
 </ul>
 
 
 
 
 
 
 Req# 16031
 
 
 
</div>

Customer Success Analyst

<div><h2 class="jobSectionHeader">Junior Risk Analyst
</h2><div><ul><li>Location(s):
</li>Chicago, IL, US, 60654 
<li>
</li></ul></div><div> 
RWE Supply &amp; Trading Americas, LLC
 
To start as soon as possible, full time / part time, permanent
About the role
Ready to launch your career in a team where your analytical skills turn into decisions with real impact? Here&rsquo;s your chance to shape something from the very start. As a Junior Risk Analyst in our Americas business at RWE Supply &amp; Trading (RWESTA), you&rsquo;ll be working with a high-visibility trading desk at our New York Office. As the risk controller for this desk, your expertise and ideas will truly matter. You&rsquo;ll play a pivotal part in ensuring robust risk processes as the team grows, and have real ownership alongside senior management in a dynamic, entrepreneurial environment.
You will be a core team member of the wider US Risk Control team based in Chicago and will report to the Head of US Risk and Revenue Controlling also based in Chicago. Interested? This will be your future responsilities:
<ul><li>Deliver accurate market risk and P&amp;L reporting, ensuring timely and insightful information drives daily decisions
</li><li>Oversee and enhance risk controls and compliance, building the guardrails for responsible growth
</li><li>Collaborate globally and cross-functionally, acting as the connector between front office, support functions, and senior leaders
</li><li>Communicate risk insights and key findings to a variety of stakeholders, making complexity clear and actionable
</li><li>Bring an entrepreneurial, self-starter mindset, helping define processes, shape team culture, and make tangible impact on the desk&rsquo;s and business&rsquo; direction
</li></ul>Job requirements and experience
<ul><li>Academic background in finance, economics, STEM, or comparable subjects
</li><li>Knowledge of market fundamentals, especially as they relate to energy trading or commodities
</li><li>Exceptional analytical and quantitative skills, with the ability to interpret data and translate findings into real-world decisions
</li><li>Ability to thrive within a fast-paced, entrepreneurial environment, demonstrating adaptability and a &lsquo;roll-up-your-sleeves&rsquo; attitude to shape something new
</li><li>Proficiency in Excel for risk analysis, reporting, and data management
</li><li>Natural collaborator and communicator, comfortable engaging with colleagues across business functions and levels of seniority
</li><li>Excitement to work in a role requiring daily collaboration with the commercial trading team on our state-of-the-art trading floor in central Manhattan
</li></ul>Advantageous, but not essential
<ul><li>Working familiarity with advanced risk and analytics tools
</li><li>Technical skills such as SQL, Python, or Tableau
</li></ul>What we value most is someone who continuously demonstrates courage, thrives to create impact and seeks to build trusting, collaborative relationships. So, even if you think you do not yet display all of the skills listed above we would still like to hear from you.
Your benefits
We want to ensure your journey here is both challenging and rewarding. We offer a comprehensive package designed to support your well-being as well as your personal and professional growth. Here&rsquo;s what you can look forward to:
<ul><li>Broad exposure to business-critical risk operations in a global trading company
</li><li>Structured training, mentoring, and support to shape a resilient and rewarding career path
</li><li>A diverse and inclusive company culture that empowers you to make decisions and be heard from day one
</li><li>Competitive compensation and attractive benefits package
</li><li>Medical, Dental, Vision, 401k match, Commuter reimbursement
</li><li>Flexible work schedule to allow for great Work/Life Balance
</li>Salary range: $85,000 - $120,000 
<li>
</li></ul>Apply with just a few clicks: ad code 90954 ,
 
Any questions? Contact HR: Lisa Koenen, lisa.koenen@rwe.com
 
 
We look forward to meeting you. Of course, you can find us on LinkedIn, Instagram, Facebook, YouTube and Xing, too.
 
 
We value diversity and therefore welcome all applications - regardless of gender, disability, nationality, ethnic and social origin, religion/belief, age, sexual orientation, and identity. #inclusionmatters
 
 
RWE Supply &amp; Trading is our connection to the world&rsquo;s energy markets. With headquarters in Essen, Germany, the tight-knit around 2,200-strong team&rsquo;s drawn from over 90 countries, and operates Europe&rsquo;s largest and most advanced energy trading floor &ndash; trading a mix of electricity, gas, commodities and CO2 emission allowances. They commercially optimise our power plants&rsquo; dispatch and take care of the renewables electricity sales, too.
 
 
Tech-led and customer-focused, the teams agile mindset helps them respond and adapt intelligently to work that never stands still. Each day, there&rsquo;s a chance to grow as you create the financial foundations to invest in our green future. From well-established graduate programmes to success-related recognition - you'll experience a culture energised by trust, passion and performance.
</div><div>More insights
<div></div><div><div>From here, you can turn passion into valuable impact.
Dive into our world of trading and find out which impact you can make with us.</div></div></div></div>

Junior Risk Analyst

Rio Tinto

<div>
 <ul>
 <li>
 Join a leading global company
 </li>
 <li>
 Permanent employment which includes a huge range of additional benefits
 </li>
 <li>
 This role can be based in Montreal, Quebec or Chicago, Illinois
 </li>
 <li>
 For Illinois-based roles the expected global salary is $80,000-$94,000 USD
 
 
 </li>
 </ul>
 
 About The Role
 
 
 
 Finding better ways&trade; to provide the materials the world needs.
 
 
 We are looking for a
 
 Customer Service Analyst
 
 to deliver customer service excellence through strong communication and stakeholder engagement skills at all times in relation to the sales of Aluminium in the Atlantic region.
 
 
 This role is a great opportunity to ensure clear communication channels and engagement with all internal and external bodies, including customers, port agents, logistics companies and other internal departments such as commercial service, logistics, sales and finance to coordinate deliveries and ensure contractual obligations are met.
 
 
 Reporting into the Manager, Customer Service, you will be responsible for
 
 
 <ul>
 <li>
 Understanding the customer&rsquo;s needs and responding to all customer enquiries/ requests in a timely fashion
 </li>
 <li>
 Assisting with implementing customer solutions that create value for RTA and for our customers and that complement RTA's operations or future development opportunities.
 </li>
 <li>
 Developing and maintaining effective business relationships with internal and external stakeholders including but not limited to Sales, Metal Management, Portfolio, Logistics, and Commercial Services as required.
 </li>
 <li>
 Full understanding of Incoterms, supply chain workflow and payment terms.
 </li>
 <li>
 Ensuring flawless deliveries for all Aluminium transactions by maintaining clear and auditable electronic records for all contracts.
 </li>
 <li>
 Managing the order to cash execution of each contract independently
 </li>
 <li>
 Managing the logistics and forecasting, supply, and demand processes to meet customer&rsquo;s requirements and internal stakeholders within operations, scheduling, and logistics team.
 </li>
 <li>
 Coordinating and managing customer&rsquo;s monthly orders and pricing declarations through the creation and maintaining of sales orders.
 </li>
 <li>
 Being able to multitask customer requirements, co-ordination of deliveries, pricing, resolving queries and reporting.
 </li>
 <li>
 Identifying areas of risk and ensure these are escalated promptly and addressed or mitigated.
 </li>
 <li>
 Supporting and facilitating business improvement projects with the key objective of ensuring the capability to scale business as usual activities (BAU) efficiently and launch new initiatives with agility.
 </li>
 <li>
 Engaging with internal stakeholders based in Commercial eg Digital, Logistics, Metal Management, Commercial Services in delivery of sales execution and business improvement projects.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 
 To be successful in this role you should have
 
 
 
 <ul>
 <li>
 A Bachelor&rsquo;s degree in business, supply chain or other relevant study
 </li>
 <li>
 Excellent communication skills both written and spoken in English, French is a plus.
 </li>
 <li>
 Commitment to always delivering exceptional customer service.
 </li>
 <li>
 Manage customer expectations through negotiations and resolving issues.
 </li>
 <li>
 Attention to detail.
 </li>
 <li>
 Ability to operate effectively, accurately, and independently under pressure in a multi-tasking environment.
 </li>
 <li>
 Proficient use of Excel and Power BI.
 </li>
 <li>
 Strong communication skills and the ability to work collaboratively across internal teams and externally
 </li>
 <li>
 Exposure to SAP or other similar ERP systems will also be beneficial.
 </li>
 <li>
 Strong time management and analytical skills and ability to work in a highly dynamic/complex business environment, managing deliverables and stakeholders whilst maintaining autonomy and self-motivation.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 Be recognized for your contribution, your thinking and your hard work, and go home knowing you&rsquo;ve helped the world progress.
 
 
 <ul>
 <li>
 A work environment where safety is always the number one priority
 </li>
 <li>
 Career development &amp; education assistance to further your technical or leadership ambitions
 </li>
 <li>
 A competitive base salary reflective of your skills and experience with annual incentive program
 </li>
 <li>
 Ongoing access to family-friendly health and medical programs, pension and savings plans
 </li>
 <li>
 Attractive share ownership plan
 </li>
 <li>
 Leave for all of life&rsquo;s reasons (vacation/annual, paid parental, sick leave)
 </li>
 <li>
 Exclusive employee discounts
 
 
 </li>
 </ul>
 
 About Rio Tinto
 
 
 
 Rio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminium, critical minerals, and other materials needed for the global energy transition and for people, communities, and nations to thrive.
 
 
 We have been mining for 150 years and operate with knowledge built up across generations and continents. Our purpose is finding better ways to provide the materials the world needs &ndash; striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can&rsquo;t do it on our own, so we&rsquo;re focused on creating partnerships to solve problems, create win-win situations and meet opportunities.
 
 
 
 Every Voice Matters
 
 
 
 Rio Tinto is committed to equal employment opportunity. All qualified applicants will be considered without regard to race, color, sex, age, religion, national origin, disability, or any other characteristic protected by federal, state, or local law.
 
 
 We are committed to an inclusive environment where people feel safe, respected and valued. We want our people to feel that all voices are heard and that a variety of perspectives are not only welcome but are essential to our success. We treat all our people fairly and with dignity.
 
 
 Rio Tinto participates in E- Verify to confirm work authorization. Please visit http //www.ucis.gov/ for more information.
 
 
</div>

Analyst, Customer Service

Merge

<div><div>Merge Storytelling and Technology

We bring together the minds and passions of creative pioneers, tech innovators, and data explorers to help ambitious clients solve business challenges and rise to the top. MERGE has enduring client partnerships with American Express, T-Mobile, LG, Subway, Kate Spade NY, Coach, The North Face, Meta, Adobe, BlueCross BlueShield, Abbott, Astellas, Supernus, CSL, GE Healthcare, Broward Health, Indiana University Health, Nationwide, and Morgan Stanley. With offices in Atlanta, Boston, Chicago, Denver, Kansas City, Montreal, New York City and Los Angeles. MERGE uses a talent-to-task process that enables clients to think higher and feel deeper about their customers.

Promote Health, Wellness &amp; Happiness

We are committed to promoting health, wellness and happiness in the world by partnering with purpose-driven clients in purpose-driven industries in healthcare, life science, and consumer products. Our deep vertical expertise and category insights stem from decade-long partnerships with our top clients.

Emerge to the Top of Your Career

At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage their minds and hearts to do the best work of their careers.</div><h3 class="jobSectionHeader">
We're Looking for an Analyst to Join Our Team!</h3>

Are you a data detective who loves to uncover insights? Do you thrive on seeing how your analysis helps clients get the most out of their marketing investment? We're seeking an Analyst to join our team and help us drive success for our clients through smart, data-driven decisions.
<h3 class="jobSectionHeader">
What You'll Do</h3>

Your mission is to support our clients' marketing efforts by transforming raw data into powerful insights. You'll be the go-to person for everything from traditional media to digital and social campaigns, ensuring we're constantly maximizing our clients' return on investment.

Your responsibilities will include:
<ul>
<li>Partner with our cross-functional teams to define clear, measurable goals and craft detailed measurement plans. You'll outline objectives, identify data sources, and determine reporting frequencies.</li>
<li>Work hand-in-hand with our technical teams to implement tracking and tags using tools like Google/Adobe Analytics and ad servers such as DCM. You'll be the one to ensure everything is working perfectly.</li>
<li>Keep a close eye on the data during campaign execution. You'll monitor ad delivery, confirm tracking tags are firing correctly, and quickly troubleshoot any issues.</li>
<li>Aggregate data from a wide range of sources&mdash;including site analytics, social listening platforms, and CRM data&mdash;into cohesive dashboards and reports.</li>
<li>Dive deep into the data to find the story behind the numbers. You'll then present your findings to internal teams and clients, helping them understand what's working and why.</li>
<li>Play a key role in evolving our analytics processes, tools, and templates to help shape the future of our agency's data strategy.</li>
</ul><h3 class="jobSectionHeader">What You'll Bring</h3>

We're looking for someone who is as passionate about details as they are about the bigger picture.

Key qualifications include:
<ul>
<li>1-3 years of experience in marketing campaigns, paid social/search, or website analytics.</li>
<li>A Bachelor's degree in Business, Mathematics, Statistics, or Economics is preferred. Experience in advertising, direct marketing, CRM, or a digital background is a big plus.</li>
<li>Proficiency with website analytics platforms (Google, Adobe), ad serving systems (DCM), and data visualization tools (e.g., Datorama, Tableau).</li>
<li>You should also be highly skilled in Microsoft Excel and PowerPoint.</li>
<li>You are detail-oriented, well-organized, and have a strong ability to work both independently and as part of a team. Excellent written and verbal communication skills are essential.</li>
</ul>
#LI-NT1

#LI-HYBRID

At MERGE, we're committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.

MERGE believes in transparency and equity. In accordance with state regulations, we're proud to include salary ranges in our job postings to ensure fair compensation practices.

The salary range for this role is $65,000-$70,000, based on the individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life &amp; Disability Insurance, Flexible Time off &amp; Holidays plus many other benefits and rewards.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.<div>
And here's how we live our values at MERGE
<ul>
<li>Ability. Mastering our craft</li>
<li>Agility. Delivering with a growth mindset</li>
<li>Humility. Collaborating for shared success</li>
</ul>
MERGE is proud to be an Equal Opportunity Employer

MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!</div></div>

Analyst

PHC Corporation of North America

Job Title: Digital Marketing Coordinator
 
About the Opportunity: The Digital Marketing Coordinator will work with the Director of Marketing to develop and maintain digital marketing tech stack and digital marketing strategic plan. The Digital Marketing Coordinator is responsible for overseeing all digital channels to promote PHCbi brand products to attract, engage, convert, and retain PHCNA customers.
 
This role will be responsible for creating and supporting the digital strategy for a variety of target audiences and implementing that across all internal and external digital channels. The digital marketing analyst has a strong grasp of current and evolving marketing platforms, CRM, and AI tools, thrives in a collaborative environment and is comfortable with ambiguity.
 
Location: This is a hybrid position that will report to the Wood Dale facility Tuesdays through Thursdays every week.
 
What you will be doing: 
Assist Director of Marketing with developing and managing integrated and innovative marketing strategies and tactics for PHCbi brand products’ digital platforms, growing lead generation and traffic through digital efforts: Analysis of PPC, SEO, organic and paid social, and programmatic digital activity
 Establish and monitor benchmarks for campaigns and tactics
 Develop strategic and tactical recommendations
 Define and build new processes/frameworks to address new marketing use cases as they arise
 Recommend and Implement marketing tech stack improvements to support further enhancement of the digital marketing capabilities at PCHNA
 
Leverage marketing automation capabilities to build and maintain scalable campaigns inclusive of driving continuous campaign improvement, QA and deployment.
 Monitoring of email marketing campaigns in Dynamics 365.
 Utilize A/B testing, pixels, and other digital user information to inform an audience segmentation strategy for digital communications.
 Oversee the SEO performance of PHCbi brand products’ digital platforms, ensuring we keep up to date with best practices and strategies.
 Develop and maintain dashboards and other reporting to inform the marketing team for tactical outcomes and adjustments.
 Report on and assess campaigns based on data analysis to ensure the most effective approach to digital marketing to guide future campaigns. Advise the Marketing Director when to pivot strategies and deliverables based on this data.
 Be the key point of contact with technical stakeholders such as IT, and support teams to ensure any challenges with the CRM platform are collaboratively addressed.
 In collaboration with Sales Director managing Dealers, provide support to dealers and resellers in maintaining websites and product information to reflect PHCNA’s current product and service offering.
 Align with product team to update website and digital assets for PHCNA
 Support the development of an Artificial Intelligence (AI) marketing platform for marketing automation and analysis.
 Strong data storyteller with intermediate PowerPoint proficiency.
 Responsible for events management in CRM including forms creation, database uploads and maintenance.
 
What you need for success: 
3-5 years of experience in developing digital marketing strategies, maintaining social media, websites, and e-mail communications including PowerBi dashboard creation.
 Bachelor’s Degree in Marketing, Media, Digital Marketing, Communications, or comparable experience.
 At least 3 years’ experience working hands-on in marketing automation implementation, with preference for building campaigns through CRM systems, preferably MS Dynamics 365.
 Proficient in Google Analytics, SEO, and newsletter platforms/tools.
 Passion for social media; strong awareness of emerging web trends and best practices.
 Understanding of AI platforms and passionate about implementing AI to improve digital marketing and customer experience.
 Deep understanding of audience segmentation, positioning, branding, messaging, and direct marketing.
 Possess a high level of creativity and a strong knowledge across all social platforms: Facebook, Instagram, Twitter, LinkedIn, YouTube and others.
 Strong knowledge of HTML and SiteCore.
 
Working conditions and physical requirements
 Ability to sit and stand for long periods of time
 Occasional domestic travel (5-10%)
 
The hiring range for this position is: $70,000 - $90,000, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PHCNA offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more.
 
#LI-SJ1

Digital Marketing Coordinator

Hall and Partners

<div><div>Who we are 
Hall &amp; Partners is a team of unconventional thinkers, obsessed with how marketing influences the relationship between people, brands and culture. Born out of ad land, we are the insight agency known for weaving creativity with science.
We distill data through a strategic lens to deliver differentiated and actionable insights that help brands grow - human truths tailored to individual brands, not black box data available to the masses. We partner with clients to shape brand strategy and optimize brand and campaign performance. Our award-winning approach amplifies insights across every business area, propelling marketing decision-making to create an unmatched competitive advantage.
Hall &amp; Partners is a custom, consultative insight agency that specializes in brand strategy, brand performance measurement, and campaign performance research.
Role Overview &ndash; Analyst, Quantitative Insight 
We have an exciting opportunity for an Analyst to join our quantitative team. You&rsquo;ll be working across a portfolio of accounts that range in size and complexity, involved in the day-to-day execution of insights projects and running analyses that shape decision making for leading brands. We&rsquo;d love someone with a passion for understanding people, brands and marketing, and a keen interest to expand their skills in all types of research techniques and solutions. You&rsquo;ll need to have strong attention to detail, interest in working with and interpreting large data-sets, and excellent organizational skills to respond to a wide range of requests and challenges.
Location &ndash; US: Chicago (Hybrid role - 2 days in office)
The salary range for this position is $65,000 - $72,000. If this is not the right range for you, please check out our other opportunities.
Responsibilities:
<ul><li>The Analyst, Quantitative Insight contributes to projects that deliver fresh insight to get to the heart of client questions, shaping their brand strategy and marketing action</li>
<li>You will build positive day-to-day client relationships, anticipating and addressing project needs. You are curious and ask the right questions, immersing yourself in our clients business and contributing to work that delivers insight that has an impact on client decision making.</li>
<li>As an Analyst you will build knowledge of the breadth of work we do for our clients and what else we could do for them, proactively sharing ideas for new opportunities with the team.</li>
<li>You will develop your research skills in areas such as questionnaire design, data checking, and use of data analysis packages. You will grow a good understanding of analysis and analytics techniques and different data and insight sources, including primary/survey and non-survey data. You will work with the team to run insights projects from start to finish, managing timelines, and ensuring accuracy of data and deliverables.</li>
<li>As an Analyst you are an active contributor &ndash; you manage the day-to-day running of projects, building strong working relationships with other team members and suppliers/vendors, and coming to the team with solutions as well as questions.</li>
<li>The Hall &amp; Partner values are all about being Creative, Curious, Courageous and Collaborative, all grounded in a strong Community. We expect all our people to demonstrate and work by these values every day.</li>
</ul>
Qualifications:
<ul><li>Must have a Bachelor degree in a related field. We are open to a variety of backgrounds including people with a passion for marketing, analytics, digital, social media, mobile, semiotics, human behavior and psychology.</li>
<li>Must have academic and/or practical experience with survey or market research methodologies</li>
<li>This role will use a Dynata software product called MarketSight to analyze data. Prior experience with a similar data analysis software is highly preferred (e.g. SPSS, or Qualtrics).</li>
<li>Strong attention to details.</li>
<li>Strong time management skills.</li>
<li>Strong communication skills - both written and verbal.</li>
<li>Highly motivated and driven, with a hunger to learn and grow.</li>
<li>Anticipates team needs and proactively takes initiative on their own.
</li><li>Able to travel occasionally as the job requires.</li>
</ul>
What we offer you 
We believe we have a unique culture. It&rsquo;s a difficult thing to put into words but it&rsquo;s all about being challenging yet treating each other with respect. We are naturally curious, and we love to learn and discover new things. 
We nurture opinions and really respect people who have a point of view and aren&rsquo;t afraid to share their thinking. We work as teams and responsibilities sit with everyone in that team, whatever their job title. A can-do attitude goes a long way in our business, and we don't tolerate egos!
We are passionate about helping our people to learn, stretch and grow. We want this to be a place where people feel challenged, as well as guided and supported. When you are not learning from some of the smartest people in insight, you can also take advantage of our Learn training program and attend interactive training sessions and &ldquo;OutsideIn&rdquo; sessions with industry experts, that build your skills for the future.
US Benefits
We want our people to feel rewarded for the great work they do. Here are some of the benefits we offer.
<ul><li>Medical, Dental, and Vision Insurance - Large carriers on a national level (domestic partner coverage included)</li>
<li>401k with Company Match &ndash; No vesting period; bi-weekly contributions</li>
<li>Flexible PTO - Feel no guilt in taking off a minimum of 3 weeks of &ldquo;real&rdquo; vacation time</li>
<li>Paid Parental Leave</li>
<li>12 Paid Company Holidays</li>
<li>Hybrid work environment, mix of office and WFH</li>
<li>Salary Range for this position is $65,000 - $75,000</li>
</ul>
Hall &amp; Partners is an equal opportunity employer and recognize the importance of a truly diverse workforce. Our teams possess a rich mixture of talent where everyone&rsquo;s contribution is encouraged and valued 
We maintain an Equal Opportunities, Diversity and Anti-Harassment Policy to inform, guide and encourage equal opportunities practices within the Company. We welcome applications from individuals regardless of age, gender, ethnicity, disability, sexuality, social background, religion and/or belief.</div></div>

Analyst, Quantitative Insight

Morningstar

<div>The Role:
As a manager research analyst, your objective and independent research on funds and other investment vehicles will help individuals, intermediaries, and institutional investors make better investment decisions-Morningstar&rsquo;s primary mission. The position requires a passion for investing along with strong analytical, presentation, and writing skills. In this role, you will research and rate funds and other investment vehicles, such as 529 savings plans, model portfolios, and separately managed accounts, while also developing broader investment expertise that contributes to the team&rsquo;s thought leadership.
This position is with our Multi-Asset and Alternative Investment asset class and is based in our Chicago office. We are operating in a hybrid environment.
Responsibilities<ul><li>
Develop clear opinions to support forward-looking ratings on funds and other investment vehicles based on research that focuses on the funds&rsquo; management team, strategy, parent company, performance and expenses.</li><li>
Conduct quantitative and qualitative analysis using our databases, monitoring regulatory information, interviewing portfolio managers, and leading on-site due diligence visits of asset-management firms.</li><li>
Author and edit analytical research reports, articles, and industry studies.</li><li>
Discuss ratings and reports with external institutional clients and internal investment management group.</li><li>
Represent Morningstar by speaking to media, conferences, industry associations and regulators.</li></ul>
Requirements<ul><li>
A bachelor's degree is required; a graduate degree and/or Chartered Financial Analyst&reg; designation (or interest in pursuing one or the other) is preferred.</li><li>
Passion for investing and for helping investors make better investment decisions.</li><li>
Excellent analytical, writing and verbal communication skills.</li><li>
Ability to work at times independently, and at other times within a collaborative environment.</li><li>
Demonstrated expertise as a manager research analyst in multi-asset and alternatives investments.</li></ul>
Please submit a cover letter and resume.
Compensation and Benefits
At Morningstar we believe people are at their best when they are at their healthiest. That&rsquo;s why we champion your wellness through a wide-range of programs that support all stages of your personal and professional life. Here are some examples of the offerings we provide:<ul><li>
Financial Health<ul><li>
75% 401k match up to 7%</li><li>
Stock Ownership Potential</li><li>
Company provided life insurance - 1x salary + commission</li></ul></li><li>
Physical Health<ul><li>
Comprehensive health benefits (medical/dental/vision) including potential premium discounts and company-provided HSA contributions (up to $500-$2,000 annually) for specific plans and coverages</li><li>
Additional medical Wellness Incentives - up to $300-$600 annual</li><li>
Company-provided long- and short-term disability insurance</li></ul></li><li>
Emotional Health<ul><li>
Trust-Based Time Off</li><li>
6-week Paid Sabbatical Program</li><li>
6-Week Paid Family Caregiving Leave</li><li>
Competitive 8-24 Week Paid Parental Bonding Leave</li><li>
Adoption Assistance</li><li>
Leadership Coaching &amp; Formal Mentorship Opportunities</li><li>
Annual Education Stipend</li><li>
Tuition Reimbursement</li></ul></li><li>
Social Health<ul><li>
Charitable Matching Gifts program</li><li>
Dollars for Doers volunteer program</li><li>
Paid volunteering days</li><li>
15+ Employee Resource &amp; Affinity Groups</li></ul></li></ul>
Total Cash Compensation Range
$110,775.00 - 188,325.00 USD Annual
Inclusive of annual base salary and target incentive
Morningstar&rsquo;s hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. While some positions are available as fully remote, we&rsquo;ve found that we&rsquo;re at our best when we&rsquo;re purposely together on a regular basis, typically three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you&rsquo;ll have tools and resources to engage meaningfully with your global colleagues.
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