sales & customer engagement representative

call center analyst

customer care agent

customer supply representative Jobs in Chicago

customer supply representative

sales & customer engagement representative Jobs in Chicago

service specialist

customer service representative

Enova International

<div>
 
 
 We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.
 
 #BI-Remote
 
 
 
 
 
 About the role:
 
 
 
 Enova has two different small business lending brands, each with their own unique offerings and customer requirements. As a Small Business Customer Service Representative, you will become an expert in both brands over the course of our 4 week training program. After you complete training, you will primarily be responsible for providing superior customer service and a positive experience to our customers.
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Respond to incoming customer calls, addressing their questions and providing service
 </li>
 <li>
 Manage and respond to all customer inquiries, fulfilling requests, and offering comprehensive education on our products and services
 </li>
 <li>
 Deliver high-quality support by handling tasks related to payment processing, creating payment plans, and addressing other account-related matters to enhance the overall customer experience
 </li>
 <li>
 Uphold exceptional customer service standards through articulate and effective verbal and written communication
 </li>
 <li>
 Keep customer accounts meticulously updated with accurate information
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 Prior call center experience is a plus, but we value candidates with a proven background in fast-paced customer service environments.
 </li>
 <li>
 Exceptional communication and active listening skills with a proven history of professionalism and empathy in customer interactions.
 </li>
 <li>
 Proven ability to thrive in a high-volume environment by demonstrating exceptional adaptability and multi-tasking skills.
 </li>
 <li>
 Comfortable utilizing new technology and have a proven ability to excel in a remote work environment.
 
 </li>
 </ul>
 
 
 Compensation:
 
 
 
 The budgeted hourly rate for this position is $17.50. Additional compensation for this role may include bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.
 
 
 
 This role is entirely remote; however, candidates must reside in the state of AZ, IA, ID, IL, IN, MN, MO, NM, NV, UT, WI, or WY.
 
 
 
 
 Benefits &amp; Perks:
 
 
 <ul>
 <li>
 Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.
 </li>
 <li>
 
 Health, dental, and vision insurance including mental health benefits
 
 </li>
 <li>
 
 401(k) matching plus a roth option (U.S. Based employees only)
 
 </li>
 <li>
 
 PTO &amp; paid holidays off
 
 </li>
 <li>
 
 Sabbatical program (for eligible roles)
 
 </li>
 <li>
 
 Summer hours (for eligible roles)
 
 </li>
 <li>
 
 Paid parental leave
 
 </li>
 <li>
 
 DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
 
 </li>
 <li>
 
 Employee recognition and rewards program
 
 </li>
 <li>
 
 Charitable matching and a paid volunteer day&hellip;Plus so much more!
 
 </li>
 </ul>
 
 
 About Enova
 
 
 
 
 Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus&trade;platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks&mdash;in order to create accessible credit for millions.
 
 
 &nbsp;
 
 
 
 
 Being a values-driven organization is at the core of Enova&rsquo;s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova&rsquo;s values and culture
 
 
 here
 
 
 .&nbsp;
 
 
 
 
 It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click
 
 
 
 
 here
 
 
 to review our California Privacy Policy for Job Applicants.
 
 
</div>

Small Business Customer Service Representative (Remote)

Starbucks

<div>Crafting the world&rsquo;s finest coffee, one meaningful moment at a time
We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone&rsquo;s day. Whether it&rsquo;s a warm smile or remembering a favorite order, you create moments that matter. If you thrive in a fast-paced environment, love engaging with people, and take pride in your work, we&rsquo;d love to have you on our team.
We are invested in your growth journey, empowered through developmental experiences as well as our industry leading benefits. 

<h4 class="jobSectionHeader">
Summary of Experience</h4><ul><li>
No previous experience required</li></ul><h4 class="jobSectionHeader"> 
Basic Qualifications</h4><ul><li>
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation</li><li>
Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays</li><li>
Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation</li><li>
Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication</li><li>
Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients</li><li>
Available to perform many different tasks within the store during each shift</li></ul><h4 class="jobSectionHeader"> 
Required Knowledge, Skills and Abilities</h4><ul><li>
Ability to learn quickly</li><li>
Ability to understand and carry out oral and written instructions and request clarification when needed</li><li>
Strong interpersonal skills</li><li>
Ability to work as part of a team</li><li>
Ability to build relationships</li></ul> 
As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation that accrues starting at .01961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Starbucks also offers eligible partners participation in a 401(k)-retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor&rsquo;s degree through Arizona State University&rsquo;s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative.
For additional information regarding partner perks and more detailed information regarding benefits, go to starbucksbenefits.com. 
At Starbucks, it is typical for new partners to be hired at the entry point of the range for their role, which is based upon geographic location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate. 
Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.</div>

barista - Store# 10634, BRONZEVILLE-35TH & STATE

Byline Bank

<div>About Byline Bank: 
Headquartered in Chicago, Byline Bank is a full-service commercial bank serving small- and medium-sized businesses, financial sponsors and consumers. Byline Bank has approximately $9.6 billion in assets and operates 46 branch locations throughout the Chicago and Milwaukee metropolitan areas. Byline Bank offers a broad range of commercial and community banking products and services, including small-ticket equipment leasing solutions, and is one of the top Small Business Administration lenders in the United States according to the national SBA ranking by the U.S. Small Business Administration by volume FY2023. Byline Bank is a member of FDIC and an Equal Housing Lender.
At Byline Bank, we take pride in being an award-winning workplace. Some of our recent recognitions include:<ul><li>
U.S. News &amp; World Report named Byline Bank as one of the Best Companies to Work for in the Midwest in 2024-2025</li><li>
Best Workplaces in Illinois in 2024 by Best Companies Group and Illinois SHRM (Society for Human Resource Management)</li><li>
Forbes America&rsquo;s Best Small Employers 2023</li></ul>
By joining our team, you will become part of an organization that values growth, collaboration, and innovation. We strive to create an environment where employees feel supported and are empowered to excel in their roles. If you're looking for a career with a company that puts people first and makes a difference in the communities we serve, Byline Bank is the place for you.
About the Opportunity:
At Byline Bank, we're looking for hardworking, client-focused individuals to join our dynamic team. As part of our organization, you'll have the opportunity to contribute to the success of our clients and make a real difference in the communities we serve. If you're passionate about delivering quality service and thrive in a supportive, growth-oriented environment, let's connect to discuss the Teller opportunity today!
The Teller is responsible for interacting with customers and delivering a high level of customer service by processing customer transactions. Duties include following bank policies to ensure ethical business practices, greeting customers and helping them with their needs and speaking with customers about new products and other offerings.
Byline Bank Tellers are expected to periodically travel to other branch locations to help with staffing coverage. Tellers are expected to demonstrate scheduling flexibility, demonstrate an openness to new ideas and identify process improvements. Business dress as outlined in the Byline Bank dress code is mandatory.
Duties and Responsibilities:
Customer Service
<ul><li>Adheres to service standards/expectations.</li><li>
Answers branch phone/electronic inquiries according to etiquette standards for the Bank.</li><li>
Provides service to all customers and prospective customers, following the Bank&rsquo;s service standards and guidelines.</li><li>
Maintains positive interpersonal relationships with customers and employees.</li></ul>
 Sales
<ul><li>Meets or exceeds monthly sales production goals for products and services as assigned by manager.</li><li>
Demonstrates in-depth product and services knowledge.</li><li>
Identifies cross-selling opportunities by assessing customer needs and explaining product features and benefits. Identifies and refers business regularly.</li></ul>
 Operational Responsibilities
<ul><li>Organizes and balances cash drawer daily and adheres to the cash limit policy and usage procedures.</li><li>
Follows proper policy regarding the processing of transactions: deposits, withdrawals, check cashing, savings bonds, tax payments, traveler&rsquo;s checks, cash advances, etc.</li><li>
Maintains customer confidentiality, adheres to Bank Security Act and Privacy Policy. Safeguards and secures customer information in work area to ensure it is not viewed by others.</li><li>
Maintains and adheres to Branch security procedures, follows open &amp; close procedures, and protects bank assets and documents, etc.</li><li>
Ensures proper work batching, re-verification, encoding, account numbers on checks, large item copies, etc.</li><li>
All other duties as assigned.</li></ul>
Note: Nothing in this job description restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time.
Qualifications:<ul><li>
High School Degree or GED required.</li><li>
Excellent customer service and oral communication skills.</li><li>
Previous cash handling and/or Teller experience preferred.</li><li>
Previous retail experience preferred.</li><li>
Bilingual and biliterate in Spanish/English or Polish/English preferred for select locations.</li><li>
Strong knowledge of Microsoft Office preferred.</li></ul>
Physical Demands/Work Environment: 
Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing. Frequent use of eye, hand, and finger coordination enabling the use of office equipment. Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices. Must be able to lift 30 pounds.
Compensation &amp; Benefits: 
Byline Bank offers competitive industry rate salary bands with the goal of retaining and growing talented individuals. We regularly review and adjust our compensation structure as needed to ensure equity across teams and levels.
The targeted hourly range for the position is between $18.00 - $20.00.
In addition, Byline provides benefits including medical coverage, dental, vision, disability, 401k, paid time off and much more! Depending on the specific role, compensation may also include discretionary bonuses and other benefit programs. The actual compensation package may vary based on factors such as skill set, experience level, and candidate's location.
Additional Information: 
Byline Bank is an Equal Opportunity Employment / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
All employment decisions at Byline Bank are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, protected veteran status, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Byline Bank will not tolerate discrimination or harassment based on any of these characteristics.
Byline Bank is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please contact us directly at 773-475-2900, Option #2.
If applying within the US, this role is not eligible for visa sponsorship now or in the future.
Note to Recruitment Agencies and Third-Party Recruiters: 
Byline Bank kindly requests that third-party recruiters, staffing agencies, and recruitment firms refrain from submitting resumes or candidate profiles without a prior agreement in place. Any unsolicited submissions will be considered property of Byline Bank, and no fees will be paid for placements resulting from such submissions. We appreciate your understanding and cooperation.</div>

Teller

State Farm

Sales &amp; Customer Engagement RepresentativeReady to learn, grow, and help people protect what matters most? Join our fun and fast-paced insurance team!We&rsquo;re looking for someone who&rsquo;s outgoing, motivated, and excited to build relationships&mdash;with customers and the community. If you&rsquo;re curious, coachable, and ready to hustle, this could be the perfect role for you.This is a full-time, in-person position (Monday&ndash;Friday). Remote work is not available.What You&rsquo;ll Be Doing:<ul><li>Connect with people. Build real relationships by being yourself&mdash;whether on the phone or in person.</li><li>Stay curious. Ask questions, listen well, and learn what matters most to each customer.</li><li>Engage confidently. Learn the tools and techniques to hold great conversations that lead to real solutions.</li><li>Train like a pro. Complete State Farm product training modules by scheduled deadlines.</li><li>Follow up like a champ. Respond to quotes or inquiries within 1 business day, and set reminders for follow-up conversations.</li><li>Set and smash goals. Track your daily, weekly, and monthly goals&mdash;and learn strategies to meet (or beat!) them.</li><li>Keep learning. Stay engaged with ongoing training and coaching.</li><li>Keep clients loyal. Find ways to serve current customers better and help them stay protected.</li><li>Be active in the community. Represent our agency at events and help grow our brand.</li><li>Process payments. Assist customers with payments and policy updates.</li><li>Get licensed. You&rsquo;ll need to earn your Illinois producer license (fire, casualty, life, &amp; health)&mdash;we&rsquo;ll support you!</li></ul>Qualifications:<ul><li>High school diploma or equivalent required</li><li>Associate degree preferred</li><li>2+ years of work experience in a related business environment</li><li>Strong communication skills, both verbal and written</li><li>Comfortable using phone, email, strong computer skills</li><li>Willingness to obtain required insurance licenses (training provided)</li></ul>What We Offer:<ul><li>Competitive base salary</li><li>Bonus &amp; commission opportunities based on your sales performance</li><li>Certification bonus when you get licensed</li><li>Paid holidays and paid time off (PTO)</li><li>A small, supportive team where your growth matters</li><li>A fast-paced, fun office culture that celebrates wins together</li></ul>This Role is Perfect for You If:<ul><li>You love connecting with people</li><li>You're comfortable on the phone and eager to learn</li><li>You&rsquo;re goal-oriented and driven by results</li><li>You want to build a career&mdash;not just clock in and out</li></ul>Job Type: Full-timePay: $45,000.00 - $65,000.00 per yearBenefits:<ul><li>Health insurance</li><li>On-the-job training</li><li>Paid time off</li><li>Professional development assistance</li></ul>Shift:<ul><li>Day shift</li></ul>Experience:<ul><li>business : 2 years (Required)</li></ul>Ability to Commute:<ul><li>Chicago, IL 60617 (Required)</li></ul>Ability to Relocate:<ul><li>Chicago, IL 60617: Relocate before starting work (Preferred)</li></ul>Work Location: In person

Sales & Customer Engagement Representative

Wells Fargo

<div>Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader &ndash; we&rsquo;re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job &ndash; it&rsquo;s about finding all of the elements to help you thrive, in one place. Living the Well Life means you&rsquo;re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You&rsquo;ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we&rsquo;re recognized for it &ndash; Wells Fargo once again ranked in the top five on the 2026 LinkedIn Top Companies list of best workplaces &ldquo;to grow your career&rdquo; in the U.S. Join us!
About this role:
Wells Fargo is seeking an Associate Personal Banker (SAFE) to join our National Branch. In this frontline role, you will build relationships with customers by supporting everyday banking needs through in‑branch interactions, scheduled conversations, and proactive outreach. You will learn about customers&rsquo; goals and connect them to the right banking products, services, and digital tools to help them manage their finances with confidence.
You will support account openings, service requests, and credit applications while working closely with branch teammates to deliver a consistent, high-quality customer experience. Success is driven by strong relationship building, sound judgment, and the ability to balance service with growth.
As a member of a leading financial institution, this role provides a strong foundation for long-term career growth and mobility, supported by Wells Fargo&rsquo;s training and coaching.
In this role you will:<ul><li>
Build lasting customer relationships through proactive, meaningful conversations that support financial well-being and deepen engagement</li><li>
Lead discovery-driven conversations to understand customer needs and connect them with relevant banking products, services, and solutions</li><li>
Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals to meet customer and business goals</li><li>
Support everyday banking needs, including new account openings, service requests, and credit applications</li><li>
Perform cash handling and teller line activities, accurately processing transactions while maintaining compliance and operational standards</li><li>
Demonstrate comfort using and adopting digital tools and technologies to enhance the customer experience and support evolving banking needs</li><li>
Deliver accurate, compliant service while exercising sound judgement within defined risk controls</li><li>
Collaborate with branch teammates to coordinate seamless handoffs to licensed bankers or other specialists, ensuring customers are connected to the right expertise</li></ul>
Required Qualifications:<ul><li>
6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education</li></ul>
Desired Qualifications:<ul><li>
Prior experience in financial services or a highly regulated, customer-facing role, demonstrating comfort with structured processes, accuracy, and service expectations</li><li>
Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement</li><li>
Comfort initiating outreach (calls, emails, or other channels) to strengthen relationships and identify opportunities to support customer needs</li><li>
Demonstrated comfort with digital tools and technology, with the ability to quickly learn new systems and confidently guide customers in adopting capabilities that enhance their banking experience</li><li>
Ability to identify customer needs and connect them to appropriate solutions, including referrals when additional expertise is needed</li><li>
Proven ability to collaborate with teammates and partners to resolve needs and deliver a seamless customer experience</li><li>
Demonstrated ability to follow policies and regulations while identifying and escalating risk concerns</li></ul>
Job Expectations:<ul><li>
Ability to work a schedule that will include Saturdays</li><li>
Support branch operations by flexing between cash handling and customer banking activities, with an emphasis on delivering strong service through account openings and ongoing account support.</li></ul><ul><li>
SAFE registration is required at the time of employment and Wells Fargo will initiate the process after your start date. Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background. A credit report may be reviewed (credit score not included) and additional ongoing screening may apply.</li><li>
This position is not eligible for Visa sponsorship</li></ul>
Posting Location:<ul><li>
3901 S DR MARTIN L KING JR DR CHICAGO IL 60653</li></ul>
Pay Range 
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
Salary is just one component of Wells Fargo's total rewards package. Depending on the role, a Wells Fargo's employee may be eligible for additional forms of compensation, such as sales incentives, discretionary bonuses, and/or equity in the company in the form of Restricted Stock Units (RSUs).
$21.00 - $30.00<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div>
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.<ul><li>
Health benefits</li><li>
401(k) Plan</li><li>
Paid time off</li><li>
Disability benefits</li><li>
Life insurance, critical illness insurance, and accident insurance</li><li>
Parental leave</li><li>
Critical caregiving leave</li><li>
Discounts and savings</li><li>
Commuter benefits</li><li>
Tuition reimbursement</li><li>
Scholarships for dependent children</li><li>
Adoption reimbursement</li></ul></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
Posting End Date:
28 Jun 2026<ul><li>Job posting may come down early due to volume of applicants.</li></ul>
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit&rsquo;s risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy 
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.</div>

Personal Banker Bronzeville Chicago IL

BMO Financial Group

<div><div><div><div><div><div><div><div>Application Deadline:
</div></div></div></div></div></div></div>08/27/2026
Address:
2927 W Addison Street
Job Family Group:
Retail Banking Sales &amp; Service
<div>This is a part-time role, typically scheduled for 38 hours per week.
</div><div></div><div>The ability to communicate professionally in both English and Spanish is required to meet the needs of this position.
</div>Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.
<ul><li>Collaborates with BMO partners to identify referral opportunities that further grow the customer&rsquo;s relationship with BMO beyond personal banking.
</li><li>Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
</li><li>As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
</li><li>Meets customer transaction-based needs with seamless execution.
</li><li>Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
</li><li>Contributes to meeting branch business results and the customer experience.
</li><li>Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
</li><li>Acts as a key member of a collaborative and versatile branch and market team.
</li><li>Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
</li><li>Organizes work information to ensure accuracy and completeness.
</li><li>Takes the initiative to find creative approaches that make each customer&rsquo;s experience feel personal.
</li><li>Looks for ways to contribute to the ongoing improvement of the overall customer experience.
</li><li>Contributes to business results and the overall experience delivered.
</li><li>May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
</li><li>Follows through on risk and compliance processes and policies to ensure we safeguard our customers&rsquo; assets, maintain their privacy, and act in their best interest.
</li><li>Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
</li><li>Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
</li><li>Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
</li><li>Complies with legal and regulatory requirements for the jurisdiction.
</li><li>Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
</li><li>Completes complex &amp; diverse tasks within given rules/limits.
</li><li>Analyzes issues and determines next steps; escalates as required.
</li><li>Broader work or accountabilities may be assigned as needed.
</li><li>Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
</li></ul>Qualifications:
<ul><li>Typically between 1 &ndash; 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
</li><li>Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
</li><li>Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
</li><li>Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
</li><li>Basic knowledge of specialized sales and business banking solutions to refer to specialists.
</li><li>Passionate commitment to helping customers.
</li><li>Drive to deliver a personal customer experience.
</li><li>A focus on results and the ability to thrive in a consultative sales and team-based environment.
</li><li>Resourceful self-starter with courage and confidence to approach customers.
</li><li>Readiness to collaborate and work in different capacities as part of a team.
</li><li>Strong interpersonal skills, including the ability to build rapport and connections with customers.
</li><li>An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
</li><li>Basic specialized knowledge.
</li><li>Verbal &amp; written communication skills - Good.
</li><li>Organization skills - Good.
</li><li>Collaboration &amp; team skills - Good.
</li><li>Analytical and problem solving skills - Good.
</li></ul>Salary :
$41,714.00 - $50,500.00
Pay Type:
Salaried
The above represents BMO Financial Group&rsquo;s pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group&rsquo;s expected target for the first year in this position.
BMO Financial Group&rsquo;s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards
About Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
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Associate Banker

Mars

Job Description: 
Customer Supply Representative
 Chicago, IL
 
As a Customer Supply Representative, you will manage the day-to-day order fulfillment process for your assigned customers. You will ensure accuracy, timeliness, and excellent service through proactive communication, system management, and collaboration with internal teams.
 
What are we looking for?
 
Minimum
 
<ul>
<li>1 years of experience in order fulfillment, supply chain, or customer logistics</li>
<li>1 year experience working with Uber Freight TMS system</li>
<li>Working knowledge of ERP systems and EDI tools</li>
<li>Strong organizational skills with the ability to multitask in a fast-paced environment</li>
<li>Attention to detail and a proactive mindset toward issue resolutio</li>
<li>Strong interpersonal and communication skills to build cross-functional relationships</li>
<li>Working knowledge of Microsoft Office Suite, particularly Excel and Outlook</li>
</ul>
Preferred
 
<ul>
<li>Bachelors degree</li>
<li>Proficient in SAP</li>
<li>Experience utilizing PowerPoint</li>
</ul>
What will be your key responsibilities?
 
<ul>
<li>Manage customer orders in SAP, including manual entries, troubleshooting errors, and resolving fulfillment issues such as EDI errors, substitutions, and shortages.</li>
<li>Track and report daily service metrics (e.g., OTIF, Casefill), respond to customer scorecards, and contribute to bracket compliance strategy and allocation management.</li>
<li>Build and maintain strong relationships with customers, serving as a key point of contact and supporting clear, timely communication.</li>
<li>Collaborate with Sales, Finance, Logistics, Demand, and Supply to ensure service execution, pricing accuracy, deduction validation, and smooth handoffs across functions.</li>
<li>Participate in SOE meetings to stay aligned on inventory, product availability, and service risks.</li>
<li>Own and update customer setup details, manage portal usage, and lead new account transitions or updates.</li>
<li>Support service and quality escalations across internal teams, maintain desk guides for continuity, and meet bi-weekly with your manager to review performance and development.</li>
</ul>
What can you expect from Mars?
 
<ul>
<li>Work with diverse and talented Associates, all guided by the Five Principles.</li>
<li>Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.</li>
<li>Best-in-class learning and development support from day one, including access to our in-house Mars University.</li>
<li>An industry competitive salary and benefits package, including company bonus.</li>
</ul>
#LI-AS2
 #LI-Hybrid
 
The base pay range for this position at commencement of employment is between the range listed below, however, base pay offered may vary depending on multiple individualized factors, including but not limited to job-related knowledge, skills, and experience. The total compensation package for this position will include variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits. Details of participation in these benefit plans will be provided if an applicant receives an offer of employment.
 
The pay range listed is applicable to IL: USD 29.28 - USD 40.26

Customer Supply Representative

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