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customer service representative

Byline Bank

<div>About Byline Bank: 
Headquartered in Chicago, Byline Bank is a full-service commercial bank serving small- and medium-sized businesses, financial sponsors and consumers. Byline Bank has approximately $9.6 billion in assets and operates 46 branch locations throughout the Chicago and Milwaukee metropolitan areas. Byline Bank offers a broad range of commercial and community banking products and services, including small-ticket equipment leasing solutions, and is one of the top Small Business Administration lenders in the United States according to the national SBA ranking by the U.S. Small Business Administration by volume FY2023. Byline Bank is a member of FDIC and an Equal Housing Lender.
At Byline Bank, we take pride in being an award-winning workplace. Some of our recent recognitions include:<ul><li>
U.S. News &amp; World Report named Byline Bank as one of the Best Companies to Work for in the Midwest in 2024-2025</li><li>
Best Workplaces in Illinois in 2024 by Best Companies Group and Illinois SHRM (Society for Human Resource Management)</li><li>
Forbes America&rsquo;s Best Small Employers 2023</li></ul>
By joining our team, you will become part of an organization that values growth, collaboration, and innovation. We strive to create an environment where employees feel supported and are empowered to excel in their roles. If you're looking for a career with a company that puts people first and makes a difference in the communities we serve, Byline Bank is the place for you.
About the Opportunity:
At Byline Bank, we're looking for hardworking, client-focused individuals to join our dynamic team. As part of our organization, you'll have the opportunity to contribute to the success of our clients and make a real difference in the communities we serve. If you're passionate about delivering quality service and thrive in a supportive, growth-oriented environment, let's connect to discuss the Teller opportunity today!
The Teller is responsible for interacting with customers and delivering a high level of customer service by processing customer transactions. Duties include following bank policies to ensure ethical business practices, greeting customers and helping them with their needs and speaking with customers about new products and other offerings.
Byline Bank Tellers are expected to periodically travel to other branch locations to help with staffing coverage. Tellers are expected to demonstrate scheduling flexibility, demonstrate an openness to new ideas and identify process improvements. Business dress as outlined in the Byline Bank dress code is mandatory.
Duties and Responsibilities:
Customer Service
<ul><li>Adheres to service standards/expectations.</li><li>
Answers branch phone/electronic inquiries according to etiquette standards for the Bank.</li><li>
Provides service to all customers and prospective customers, following the Bank&rsquo;s service standards and guidelines.</li><li>
Maintains positive interpersonal relationships with customers and employees.</li></ul>
 Sales
<ul><li>Meets or exceeds monthly sales production goals for products and services as assigned by manager.</li><li>
Demonstrates in-depth product and services knowledge.</li><li>
Identifies cross-selling opportunities by assessing customer needs and explaining product features and benefits. Identifies and refers business regularly.</li></ul>
 Operational Responsibilities
<ul><li>Organizes and balances cash drawer daily and adheres to the cash limit policy and usage procedures.</li><li>
Follows proper policy regarding the processing of transactions: deposits, withdrawals, check cashing, savings bonds, tax payments, traveler&rsquo;s checks, cash advances, etc.</li><li>
Maintains customer confidentiality, adheres to Bank Security Act and Privacy Policy. Safeguards and secures customer information in work area to ensure it is not viewed by others.</li><li>
Maintains and adheres to Branch security procedures, follows open &amp; close procedures, and protects bank assets and documents, etc.</li><li>
Ensures proper work batching, re-verification, encoding, account numbers on checks, large item copies, etc.</li><li>
All other duties as assigned.</li></ul>
Note: Nothing in this job description restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time.
Qualifications:<ul><li>
High School Degree or GED required.</li><li>
Excellent customer service and oral communication skills.</li><li>
Previous cash handling and/or Teller experience preferred.</li><li>
Previous retail experience preferred.</li><li>
Bilingual and biliterate in Spanish/English or Polish/English preferred for select locations.</li><li>
Strong knowledge of Microsoft Office preferred.</li></ul>
Physical Demands/Work Environment: 
Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing. Frequent use of eye, hand, and finger coordination enabling the use of office equipment. Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices. Must be able to lift 30 pounds.
Compensation &amp; Benefits: 
Byline Bank offers competitive industry rate salary bands with the goal of retaining and growing talented individuals. We regularly review and adjust our compensation structure as needed to ensure equity across teams and levels.
The targeted hourly range for the position is between $18.00 - $20.00.
In addition, Byline provides benefits including medical coverage, dental, vision, disability, 401k, paid time off and much more! Depending on the specific role, compensation may also include discretionary bonuses and other benefit programs. The actual compensation package may vary based on factors such as skill set, experience level, and candidate's location.
Additional Information: 
Byline Bank is an Equal Opportunity Employment / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
All employment decisions at Byline Bank are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, protected veteran status, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Byline Bank will not tolerate discrimination or harassment based on any of these characteristics.
Byline Bank is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please contact us directly at 773-475-2900, Option #2.
If applying within the US, this role is not eligible for visa sponsorship now or in the future.
Note to Recruitment Agencies and Third-Party Recruiters: 
Byline Bank kindly requests that third-party recruiters, staffing agencies, and recruitment firms refrain from submitting resumes or candidate profiles without a prior agreement in place. Any unsolicited submissions will be considered property of Byline Bank, and no fees will be paid for placements resulting from such submissions. We appreciate your understanding and cooperation.</div>

Teller

United Ground Express

<div>What to expect:

As a Recruiting Representative, you will serve as a key point of contact throughout the candidate journey. Your day-to-day responsibilities will include conducting phone screens, coordinating interviews, communicating with candidates, and supporting onsite activities to ensure a positive hiring experience. You will also assist with hiring events, maintain candidate records, and partner closely with recruiters and hiring managers to help fill critical roles. This is a fast-paced, highly collaborative position that requires strong organization, attention to detail, and a passion for connecting people with opportunities.

How you will make an impact:
<ul>
<li>Tracking candidate information and maintaining up-to-date candidate status information.</li>
<li>Candidate correspondence and follow-up, including offer paperwork, new hire information, and onboarding/training schedule information.</li>
<li>Candidate screening, Interview scheduling, coordination of interview days, candidate travel, and expense reimbursements</li>
<li>Ensuring Background Checks and any other pre-employment checks as required are documented and escalating potential issues to appropriate UGE/United Airlines support departments and leadership.</li>
<li>Organizing and maintaining candidate recruiting files including EEOC tracking as assigned</li>
<li>Performing administrative activities to maintain compliance (applicant files, etc.)</li>
<li>Provide standard and ad hoc management reporting.</li>
<li>Assisting Recruiters and acting as a liaison with candidate</li>
<li>Coordinating and providing support for job fairs</li>
<li>Collaborating cross-departmentally on talent acquisition strategies and projects</li>
<li>Perform administrative support functions as necessary for the Talent Acquisition team including ordering supplies, scheduling meetings, organizing travel and other related support activities.</li>
<li>Source/prescreen prospective candidates as necessary.</li>
</ul>
What you will bring:

Required Experience, Qualifications &amp; Skills:
<ul>
<li>High School diploma required; Associate degree preferred.</li>
<li>2+ years of administrative support experience</li>
<li>2+ years of call center/customer support experience preferred.</li>
<li>Experience in a Human Resources, Recruitment, or Staffing environment and/or familiarity with talent acquisition processes.
</li><li>High level of MS Office proficiency required; experience with Applicant Tracking Systems</li>
<li>Ability to multitask and prioritize.</li>
<li>Strong organizational skills and detail orientation</li>
<li>Willingness to travel up to 30%-40%</li>
</ul>
Total Rewards:

Salary will be competitive and commensurate with experience.
As a UGE employee you'll receive the following:
<ul>
<li>Flight privileges: Our employees and their families can fly anywhere in the world on stand-by across United Airlines' amazing global network.</li>
<li>Discount Program: 20% off for flight tickets with United Airlines</li>
<li>Vacation, Sick Time, and Floating Holidays</li>
<li>Access to Medical Plan Options including PPO, Dental, Vision, Personal Accident, and Life Insurance</li>
<li>Flexible Spending Accounts, Long Term Disability,</li>
<li>401(k)</li>
<li>Paid Training</li>
<li>Paid parking or transportation assistance</li>
<li>Participation in the UGE annual incentive plan
</li></ul>ADA Specifications
<ul>
<li>Ability to operate a computer to enter and retrieve data</li>
<li>Requires ability to sit, stand and walk for extended periods of time</li>
<li>Ability to communicate and interact with others in the English language, both oral and written</li>
<li>Ability to pass all pre-screening clearances applicable to position qualifications.</li>
</ul>
UGE is an Equal Opportunity Employer &ndash; Minorities/Women/Veterans/Disabled/LGBTQ

United Ground Express, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.
Note: For internal UGE candidates (current UGE Employees), please be sure to attach the Internal Candidate Eligibility Form, filled out by your direct supervisor, to your application. The form can be found on the UGE Talent Acquisition SharePoint Page or by clicking here: Internal_Candidate_Eligibility_Form.2025</div>

(ORD) Recruiting Representative

Sidley Austin

<div>The Marketing Operations Senior Coordinator reports to the Marketing Analytics and Operations Senior Manager and works closely with the Marketing Analytics and Operations Senior Director and the Chief Marketing Officers to support the day-to-day management and operation of the marketing department. The Marketing Operations Senior Coordinator will support a wide variety of activities, including coordinating marketing team onboarding for new hires, maintenance of marketing intranet materials, coordinating the marketing mentoring program, preparation of reports, and production of presentations required by the marketing management team.
The Marketing Operations Senior Coordinator works closely with marketing, learning and development, and finance personnel to foster an environment that drives operational excellence. It is essential that the coordinator is detail oriented, collaborative, and willing to learn.
Duties and Responsibilities:
<ul><li>Coordinate with the Marketing Analytics and Operations Senior Manager to maintain the department&rsquo;s onboarding program by coordinating with key resources within Marketing and Learning &amp; Development to ensure marketing staff are trained as they join the team and/or change positions. This includes:</li>
<li>Working proficiently in Sidley&rsquo;s learning management system; adding or editing learning objects, canceling sessions where appropriate, generating reports, registering new hires in live events, and general troubleshooting</li>
<li>Updating resource materials, including process documentation and course materials to ensure content is accurate and up to date</li>
<li>Communicating with new hires and hiring managers the role-based onboarding schedules and transcripts using the pre-defined marketing onboarding curriculums</li>
<li>Coordinate membership and/or participation in professional associations such as the Legal Marketing Association (LMA) and related activities.</li>
<li>Support activities related to various department initiatives and protocols, including updates and maintenance to Frequently Asked Questions documents, training programs and projects that ensure effective governance, process improvement, and operational efficiencies.</li>
<li>Draft and input content into the firm&rsquo;s intranet content management system, including routine updates to the department&rsquo;s resource page and coordinate with appropriate stakeholders to ensure materials are up to date.</li>
<li>Coordinate with the Marketing Analytics and Operations Senior Manager and Procurement in the review of marketing contracts by leveraging past contracts and keeping track of deadlines.</li>
<li>Maintain department staff documentation including the organizational chart and department email distribution lists.</li>
<li>Assist with monthly department video conferences, including coordination with the Chief Marketing Officers and department leaders to manage logistics.</li>
<li>Assist in producing a variety of reports summarizing department activities, including graphs and visual presentations for internal teams.</li>
<li>Other duties as assigned.</li>
</ul>Education and/or Experience:
Required:
<ul><li>At least three years of marketing-related experience</li>
<li>A Bachelor's degree from an accredited four year college or university</li>
<li>Strong organizational skills, attention to detail and ability to consistently meet deadlines on time</li>
<li>Excellent writing and proofreading skills</li>
<li>Demonstrated proficiency in Microsoft Word, PowerPoint, Excel and Outlook</li>
</ul>Preferred:
<ul><li>Legal marketing, professional services, or marketing operations specific experience</li>
<li>Proficiency with software applications, including learning management or customer relationship systems, and design tools for formatting graphs or other visuals</li>
</ul>Other Skills and Abilities:
The following will also be required of the successful candidate:
<ul><li>Strong organizational skills</li>
<li>Strong attention to detail</li>
<li>Good judgment</li>
<li>Strong interpersonal communication skills</li>
<li>Strong analytical and problem-solving skills</li>
<li>Able to work harmoniously and effectively with others</li>
<li>Able to preserve confidentiality and exercise discretion</li>
<li>Able to work under pressure</li>
<li>Able to manage multiple projects with competing deadlines and priorities</li>
</ul>#LI-JW1
#LI-Hybrid
The target salary range for this role is:
$60,000 - $80,000 if located in Illinois
Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits .
To perform this job successfully, an individual must be able to perform the Duties and Responsibilities above satisfactorily and meet the requirements. The requirements listed above are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email sidleytalentacquisition@sidley.com (current employees should contact Human Resources).
Sidley Austin LLP is an Equal Opportunity Employer.</div>

Marketing Operations Senior Coordinator

ALIYA Healthcare

<div>Job Summary 
As a Business Office Manager, you will take charge of accounts receivables within your facility. Your work will ensure our residents receive the highest standard of care they have grown to expect at ALIYA Healthcare. Our residents will depend on your knowledge, skills, and attention to detail to ensure their financial needs are met. 
Business Office Responsibilities<ul><li>
Ensure that Public Aid applications are completed within 7 days of admission by coordinating with the Admissions Department and family.</li><li>
Utilize Medicaid Pending Checklist</li><li>
Maintain financial files on all residents and ensure all documentation is completed as necessary.</li><li>
Enroll Medicaid and Medicaid Pending residents in direct deposit for all income types through RFMS upon admission.</li><li>
Log into RFMS daily to run Direct Deposit Status report, verify resident statuses are accurate.</li><li>
Apply representative payee for social security and/or change of address.</li><li>
Verify responsible party in PCC has a complete address and phone number for statements and collection calls upon admission.</li><li>
Assign residents into a billing category: Mail statements or Do Not Mail statements upon admission.</li><li>
Utilize BOM Financial Share Drive Folder</li><li>
Act as a liaison between Corporate Office and family members for all billing related questions.</li><li>
Update Regional BOM on all Public Aid changes including admissions, discharges, payer changes, and income changes.</li><li>
Upload all changes and supporting documentation to PCC resident profile Misc Tab</li><li>
Rerun Medicaid (MEDI) Eligibilities monthly for all Medicaid residents</li><li>
Apply for BCBS secondary insurance for all long-term care residents with sufficient income and no secondary insurance policy upon admission.</li><li>
Make weekly collection calls to families for private pay, resident liabilities and any other outstanding accounts.</li><li>
Utilize AR aging report in PCC</li><li>
Make notes in the resident file under Collections Tab to track progress.</li><li>
Discuss progress of collection call on a weekly call with Regional BOM</li><li>
Notify the facility administrator of any issues or IVDs that need to be issued</li><li>
Complete Medicaid Redetermination forms with all required supporting documentation immediately upon receipt.</li><li>
Attend Medicare Meetings to verify days remaining, secondary insurances, long term resident plans, etc.</li><li>
On the 1st of the month review RFMS reconciliation report; reconcile trust.</li><li>
Once a year, submit income changes for all Social Security income changes (typically notifications arrive between December and February)</li><li>
Complete daily census</li><li>
Pay monthly resident insurance premiums from RFMS by 5th of each month</li><li>
Weekly follow up with DHS for all Medicaid Pending cases in house and discharged</li><li>
Submit accounts to collections once all collection efforts are exhausted, make sure to documents said efforts in PCC collections tab</li><li>
Compete daily deposits, process any credit card payments and submit to AR Specialist for posting.</li><li>
Verifying insurance coverage and eligibility for residents</li></ul> 
 
CNAHP</div>

Business Office Manager

Pawfect Friend

Job Overview We are seeking a dedicated and passionate dog daycare attendant/dog walker to join our team. In this role, you will be responsible for providing exceptional care and exercise for dogs in our community. The ideal candidate will have a strong background in animal handling, be comfortable working with various breeds, and possess excellent customer service skills. Your primary goal will be to ensure the well-being and happiness of the dogs while building trust with their owners.Responsibilities<ul><li>Supervise dog group play</li><li>Front desk duty such as checking in and out and booking appointments</li><li>Walk dogs of varying sizes and temperaments, ensuring their safety and comfort at all times.</li><li>Provide basic training commands during walks to reinforce good behavior.</li><li>Monitor the health and behavior of each dog, reporting any concerns to the owner promptly.</li><li>Maintain a clean and safe environment for the dogs during walks, including proper waste disposal.</li><li>Communicate effectively with pet owners regarding their dog's needs and any observations made during walks.</li><li>Assist with pet sitting duties as needed, providing care when owners are away.</li><li>Handle multiple dogs at once while ensuring each receives individual attention and care.</li></ul>Requirements<ul><li>Previous experience in dog handling or animal care.</li><li>Familiarity with dog training techniques is a plus.</li><li>Veterinary technician or assistant experience is highly desirable.</li><li>Ability to perform heavy lifting as required when handling larger breeds or equipment.</li><li>Strong customer service skills to foster positive relationships with pet owners.</li><li>Experience in pet grooming, kennel work, or equine care is beneficial but not mandatory.</li><li>Must demonstrate excellent animal restraint techniques when necessary to ensure safety for both pets and handlers. If you are passionate about animals and enjoy spending time outdoors, we encourage you to apply for this rewarding position.</li></ul>Pay: $16.60 per hourBenefits:<ul><li>401(k)</li><li>Employee discount</li><li>Flexible schedule</li></ul>Work Location: In person

Dog Daycare Attendant/Dog Walker

Clearway Health

<div>
 Welcome to Clearway Health -At Clearway Health, we&rsquo;ve been recognized as a Great Place to Work&reg; for four years in a row&mdash;and we&rsquo;re just getting started. We&rsquo;re redefining specialty pharmacy by improving access to care, delivering personalized support, and helping patients navigate complex medication needs. Our award-winning culture is built on empowering our people to grow, contribute, and make a difference every day. If you&rsquo;re driven to create meaningful change and thrive in a collaborative, purpose-driven environment, you&rsquo;ll fit right in. If you&rsquo;re looking for a role where you can truly make an impact, keep reading below!
 
 
 
 Position Summary
 
 
 
 We&rsquo;re looking for a certified pharmacy technician who&rsquo;s ready to bring their skills and experience into the specialty pharmacy space. As our Pharmacy Patient Liaison I, you&rsquo;ll play a pivotal role as the bridge between patients and pharmacists, taking a hands-on approach to ensure exceptional care.
 
 
 In this role, your pharmacy background will allow you to support patients with complex therapies while also enabling our clinical teams to deliver outstanding results. You&rsquo;ll combine customer service excellence with a deep understanding of pharmacy operations, helping reshape the patient experience while contributing directly to the growth and success of our specialty pharmacy&mdash;and to the health system&rsquo;s overall performance.
 
 
 Working with specialty patients and their medications requires the same dedication and precision as managing high-value accounts: it&rsquo;s about cultivating trust, delivering consistent support, and driving meaningful outcomes. This isn&rsquo;t just a job&mdash;it&rsquo;s an opportunity to make a measurable impact on patient lives and business excellence at the same time.
 
 
 
 Essential Responsibilities/Duties
 
 
 
 Patient Relationship Development and Client Sales &ndash; You will focus on sales/customer service with the goal of expanding your patient account base by enrolling and retaining specialty pharmacy services offered through Clearway Health.
 
 
 Sales and Enrollment
 
 
 <ul>
 <li>
 You accomplish set goals for enrolling patients into the Clearway Health Specialty Pharmacy program. Your success is measured consistently and evaluated through various sales and reporting platforms, focusing on customer relationships and the revenue performance of each individual specialty service line.
 </li>
 <li>
 You are responsible for performing enrollment functions, including following up on provided leads for new business and generating leads through your provider relationships or direct customer service engagements.
 
 
 </li>
 </ul>
 Patient Retention
 
 
 <ul>
 <li>
 You build relationships with patients by offering them friendly, courteous, and efficient service, all while encouraging them to use Clearway Health to access its top-notch patient care services.
 </li>
 <li>
 You work closely with patients, delivering a full continuum of medication adherence support through various tools and applications.
 </li>
 <li>
 You provide outbound therapy/medication adherence check-ups by processing refills to eliminate any gaps.
 
 
 </li>
 </ul>
 Personnel Responsibilities
 
 
 <ul>
 <li>
 You are responsible for building and maintaining relationships with providers, care teams, and ancillary support to ensure the continuity of sales and enrollment functions.
 
 
 </li>
 </ul>
 Internal &amp; External Relationships
 
 
 <ul>
 <li>
 You develop and nurture trusting relationships to deliver the highest level of care for complex patients.
 </li>
 <li>
 You maintain and support pharmacy interdepartmental relationships and management, ensuring a smooth transition of patient care from clinic to pharmacy.
 </li>
 <li>
 You take the lead in creating and developing strategic partnerships with various healthcare professionals, providing them with the necessary information and support to ensure successful patient care transitions.
 
 
 </li>
 </ul>
 Operational Responsibilities
 
 
 <ul>
 <li>
 You are technically savvy, a natural problem-solver, and an effective communicator at all levels, both internally and externally.
 </li>
 <li>
 You skillfully navigate the patient Electronic Medical Record (EMR) to answer questions and provide documentation as needed for specialty pharmacy prior authorizations.
 </li>
 <li>
 You maintain effective communication with various healthcare professionals, such as doctors, nurses, clinical pharmacists, and practice managers, both in person, over the phone, and through written transmissions via EMR. Your interactions are consistently timely and professional, supporting new and ongoing initiatives.
 </li>
 <li>
 You excel at resolving high-level patient care issues, knowing when to involve managers or clinicians when needed. Your resourcefulness shines through when facing challenges, offering practical solutions to complex problems.
 </li>
 <li>
 Your capacity to work independently is evident as you manage your workload and consistently meet established goals in a fast-paced environment.
 </li>
 <li>
 You play a vital role in training and supporting new hires, helping them understand and meet the expectations for day-to-day operations in their specific roles.
 
 
 </li>
 </ul>
 
 Education
 
 
 
 <ul>
 <li>
 High School diploma or G.E.D. required, higher level education preferred.
 
 
 </li>
 </ul>
 
 Certificates, Licenses, Or Registrations
 
 
 
 <ul>
 <li>
 Active and unrestricted Pharmacy Technician license with the Board of Pharmacy in the respective state of application is required.
 </li>
 <li>
 Active and unrestricted National Certification verified by PTCB or ExCPT.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 2+ years of direct pharmacy experience required.
 
 
 </li>
 </ul>
 
 Knowledge &amp; Skills
 
 
 
 <ul>
 <li>
 Excellent verbal and written English communication skills required; as well as ability to communicate professionally over the phone.
 </li>
 <li>
 Excellent interpersonal skills to provide superb, personalized customer service to instill confidence and advocate for patients; ability to explain required information to customers in a comprehensible manner.
 </li>
 <li>
 Organized, strong attention to detail, ability to self-direct through multitasking and prioritizing, dependable, empathetic, focused on quality service, goal oriented.
 </li>
 <li>
 Cultural sensitivity, understanding, and comfort with a wide range of social, racial, and ethnic populations.
 </li>
 <li>
 Must practice discretion and confidentiality as position deals with extremely sensitive and confidential data.
 </li>
 <li>
 Ability to understand, explain, and actively promote the clients' objectives through direct coordination and commitment to the program&rsquo;s goals.
 </li>
 <li>
 Flexibility to adapt to changes in the departmental needs (i.e., assisting other team members, adjusting assignments, etc.).
 </li>
 <li>
 High proficiency in Microsoft Office, particularly Excel, Word, and Outlook. Ability to quickly learn other relevant applications that support management of patient care and assigned responsibilities; and ability to extract necessary information.
 
 
 </li>
 </ul>
 
 Additional Preferred Qualifications
 
 
 
 <ul>
 <li>
 Knowledge of outpatient pharmacy operations
 </li>
 <li>
 Knowledge of prescription insurance benefits, copay assistance programs
 </li>
 <li>
 Experience interacting with other healthcare professionals, MDs, RNs, RPhs, social work
 </li>
 <li>
 Knowledge of transplants, hepatitis C, infectious diseases (including HIV), oncology and/or other specialty medication therapies preferred.
 </li>
 <li>
 Bilingual or multi-lingual skills (beyond that of English) appropriate to the patient population served is a plus.
 </li>
 <li>
 Knowledge of prior authorization request process to third party payors.
 </li>
 <li>
 Familiarity with 340B drug program and ACO hospital models.
 </li>
 <li>
 Knowledge of EPIC, Salesforce, Liberty, or other pharmacy and/or EMR systems.
 
 
 </li>
 </ul>
 
 Special Working Conditions (On-call, Travel, Shift, Coverage)
 
 
 
 <ul>
 <li>
 Clearway Health Specialty Pharmacies, serving patients in hospitals, health systems, and communities, may require employees at client sites to work on company-recognized holidays, with eligibility for holiday pay.
 
 
 </li>
 </ul>
 
 This information is being provided to promote pay transparency and equal employment opportunities at Clearway Health. The current annual compensation range for this position is $61,000 - $74,000. The actual rate within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.
 
 
 
 
 The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required. External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.
 
</div>

Certified Pharmacy Technician: Lurie Children's Hospital

Rising Medical Solutions

<div>
 Have you ever looked a medical bill and immediately noticed something was wrong? Were you itching to use your expertise to fix it? We've been there, too. In fact, that's how our business was born - and continues to thrive. Rising Medical Solutions is looking for a Nurse Auditor who wants to make their mark in the world of medical cost containment.
 
 
 Join our team and maximize client savings by reviewing medical bills from a nurse perspective, including appropriate billing, coding and treatment, fee schedule compliance, over-utilization, and erroneous charges. We pride ourselves on outstanding customer service and work hard to keep our impeccable reputation in the industry.
 
 
 In this role, you'll be a part of our mission by giving clients the information they need to determine case value based on evaluation of medical records and medical billing statements, and will:
 
 
 <ul>
 <li>
 Audit medical and billing records to determine if services provided are reasonable, appropriate and necessary
 </li>
 <li>
 Clinically identify and evaluate any charges not related to the occurrence
 </li>
 <li>
 Verify that charges are in accordance with the services ordered and authorized
 </li>
 <li>
 Initiate appropriate contacts with clients and medical providers as appropriate and necessary
 </li>
 <li>
 Negotiate bills and conduct re-evaluation reviews as required
 
 
 </li>
 </ul>
 All while maintaining a human touch, demonstrating sensitivity to culturally-diverse people and situations.
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 RN (or LPN) with active professional license or equivalent within states of operation
 </li>
 <li>
 CPC and/or CPC-H certification(s) strongly desired
 </li>
 <li>
 Specialized training in hospital coding, ortho, neuro, rehab, or ER procedures
 </li>
 <li>
 3-5 years of clinical experience in acute care, surgery and/or orthopedic
 </li>
 <li>
 Workers' Compensation medical bill review experience a major plus
 </li>
 <li>
 Understanding of CPT and ICD-10 codes and Medicare guidelines
 </li>
 <li>
 Ability to apply knowledge to state fee schedules
 </li>
 <li>
 A customer service orientation, including strong communication skills
 </li>
 <li>
 Experience in any deposition or litigation cases a plus
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive benefits package, including health insurance, 401(k) with company match, paid time off, paid holidays, and more
 </li>
 <li>
 Flexible hybrid schedule with in-office days reserved for training and collaborative meetings
 </li>
 <li>
 Employment within a firm committed to core values, staff development, emerging technology, private ownership, and controlled growth/reinvestment in the future - we frequently promote from within!
 </li>
 <li>
 Opportunity to make a difference in reducing health care costs and increasing the value of health care to individuals and their employers
 </li>
 <li>
 A relaxed, yet upbeat work environment
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 And for those in the office: casual dress code with unlimited coffee!
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Nurse Auditor - Medical Bill Review (Remote)

Explore 39+ Customer service representative in Chicago this June. Find roles across top companies and apply now to boost your career.