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customer success engineer uae

Fortanix

<div>About Us:
In today's world, where data spreads across various clouds and devices, traditional security measures aren't enough. Businesses need a dynamic approach to defend against constant cyber threats and ensure agile data security. Fortanix leads the way in data-centric cybersecurity for hybrid multicloud environments, using advanced cryptography, encryption, and confidential AI solutions.
As data breaches become more frequent and traditional defenses fall short, we focus on data exposure management to keep your information safe. Our unified data security platform addresses vulnerabilities in hybrid multicloud environments, defends against threats, and makes it easier to discover, assess, and fix data exposure risks. Whether implementing a Zero Trust model or preparing for the post-quantum computing era, we help businesses worldwide protect their most sensitive data, wherever it is.
Our commitment to solving the world&rsquo;s toughest data security challenges has earned Fortanix multiple Cybersecurity Excellence and Innovation Awards, as well as recognition from industry giants such as NVIDIA, Microsoft, Intel, ServiceNow, and Snowflake.
Our team includes industry leaders and cryptography experts, creating a culture of trust, innovation and collaboration where every voice is valued. Recognized as a Great Place to Work, we're looking for passionate individuals to help us shape the future of data security and work towards a safer digital future.
Job Description
At Fortanix, we are redefining what cloud security means. Our customers use our software platform to build and run software much more securely than was previously possible. We are seeking a Customer Success Engineer who will help deploy, implement, upgrade and optimize the Fortanix platform. You will be a key technical advisor responsible for expanding the depth and breadth of Fortanix solutions with your customers to ensure long term success.This position requires a mixture of excellent project management, problem solving, troubleshooting, analytical and strong technical skills. The ideal candidate will be comfortable interacting with customers at all levels, working with our engineering teams and driving technical workstreams. Success will be measured by customer's product usage and adoption, renewal and expansion.
Responsibilities include:<ul>
<li>
Participate and lead technical design workshops with customers</li>
<li>Design, Configure and Implement our platform</li>
<li>Customer training and enablement</li>
<li>Drive product adoption and usage</li>
<li>Ensure customers are wildly successful and renewing and referenceable</li>
<li>Troubleshoot and resolve production issues</li>
<li>Stay current with the latest tools and methodologies; share knowledge by clearly articulating results and ideas to key decision makers</li>
<li>Be the voice of the customer with engineering, product management and rest of the company</li>
</ul>
Requirements
You are someone who:<ul>
<li>
Pays attention to details</li>
<li>Is extremely responsive and able to get back to customers in minutes in most cases</li>
<li>Can work independently, while also being an effective member of a team</li>
<li>Knows how to collect, create, and track support tickets</li>
<li>Greatly knowledgeable about all the tech documents, HOWTO, etc. developed by us</li>
<li>Differentiates a feature request from bug triage</li>
<li>Identifies automation opportunities for troubleshooting common issues</li>
<li>Every interaction should result into an action trail (KB, product feature, etc.)</li>
<li>Is a customer champion</li>
<li>Keeps track of new requests coming from customers and would want to influence product management</li>
<li>Influences product features to fix common problems</li>
<li>Is aware of limited time from engineers and wants to learn everything or use all tools at disposal (google search, tech docs etc.) before engaging with the engineering team</li>
</ul>
What you&rsquo;ll need (Basic Qualifications)<ul>
<li>
Hands-on 5+ years of Professional Services experience implementing HSM or Key Management platforms and use cases.</li>
<li>Be in any discipline or equivalent</li>
<li>Flexible working in different time zones depending on the customer</li>
<li>Experience in designing, demonstrating, and executing proof-of-concepts (PoCs) for customers independently.</li>
<li>Strong technical proficiency is required, with hands-on experience in systems administration, container technologies, and scripting languages.</li>
<li>Demonstrated hands-on experience with at least one HSM or KMS platform, including but not limited to AWS CloudHSM, AWS KMS, Google Cloud KMS, Azure Key Vault, or IBM Key Protect.</li>
<li>Strong working knowledge of cryptographic interfaces, such as PKCS#11, CAPI, CNG, JCE, and KMIP.</li>
<li>Experienced with various database encryption, tokenization, certificate management other key management operations.</li>
<li>Ability to work in a highly fast-paced, rapid growth environment.</li>
<li>Strong collaboration, written and communication skills</li>
<li>***Must live in the UAE***</li>
</ul>
Benefits<ul>
<li>
We offer a collaborative work environment, amazing equity, great benefits, competitive salary, and the opportunity to redefine data security in for hybrid cloud, AI and Post Quantum.
</li><li>Quarterly recharge days</li>
<li>40 hours of Volunteer Time Off/year</li>
<li>Internet stipend</li>
<li>Friendly culture that brings the best out of everybody</li>
<li>Being able to work Fully remote</li>
</ul>
Fortanix is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, colour, religion, age, gender, gender identity, sexual orientation or any other status. If you&rsquo;re interested in working in a fast growing, exciting working environment &ndash; we encourage you to apply!</div>

Customer Success Engineer (UAE)

Systematic

<div><h2 class="jobSectionHeader">Data and Solutions Engineer for Defence 
Abu Dhabi, UAE</h2> 


Why join us? 
Are you ready to transform complex military data into actionable intelligence? As a Data and Solutions Engineer at Systematic, you'll integrate cutting-edge AI capabilities and deploy world-class command-and-control systems across land, sea, and air domains. Working directly with defence customers in the UAE and Middle East region, you'll deliver mission-critical solutions that make a real-world impact&mdash;combining technical expertise with strategic problem-solving to drive operational success. 


Join our growing UAE Defence Services team 
Our Defence Services team in the UAE works closely with military customers and front-line users of Systematic's world-leading software products across the Middle East region. We are a growing, multi-disciplinary team of technical experts, solution engineers, developers, solution architects, domain advisors, testers, and project managers whose expertise is highly valued by our customers in the UAE and Middle East region. 
As a member of this team, you will support the delivery of our broad portfolio of projects, collaborate with colleagues in Defence Services teams around the world, and support business developers with new sales opportunities to help drive our continued growth. 


The job 
In this role, you'll combine your skills in data engineering, AI integration, and solution deployment to transform complex defence data into real-time operational intelligence. You will not only design and implement data workflows that streamline integration across multiple systems but also configure, deploy, and support mission-critical solutions onsite to ensure operational success. 
Beyond data, you'll play a key role in deploying and configuring world-class command-and-control systems. Working closely with customers and internal teams, you'll ensure seamless solution design, installation, and technical support&mdash;simplifying decision-making and enhancing operational readiness. 
This role combines technical depth with strong stakeholder engagement. You'll collaborate directly with defence users to understand their challenges, translate requirements into solutions, and deliver measurable impact. Consultancy experience and a problem-solving mindset are essential. 


Your key tasks will include:
<ul>
<li>Provide hands-on onsite technical support during deployments, troubleshoot issues, and optimise configurations to meet operational needs</li>
<li>Manage project tasks to ensure delivery on time, within scope, and aligned with quality standards</li>
<li>Conduct training sessions for defence users on AI tools and integrated solutions, ensuring smooth adoption and effective use</li>
<li>Ingest and synchronise data from external systems, ensuring smooth data flow and integrity for real-time or scheduled use</li>
<li>Design and manage data pipelines using low-code/no-code tools and apply Python scripting for advanced transformations and automation</li>
<li>Configure and connect software systems to enable interoperability and reliable data exchange</li>
<li>Incorporate AI/ML models into workflows for classification, prediction, and extracting insights from structured and unstructured data</li>
<li>Create dashboards and reports that present complex data clearly and make it actionable for decision-makers</li>
<li>Deploy and configure mission-critical command-and-control systems across land, sea, and air domains while ensuring compliance with security standards</li></ul> 
 
Your qualifications

Technical skills:
<ul>
<li>Experience with data integration tools such as NodeRed or Apache Nifi</li>
<li>Familiarity with APIs and AI services for data processing tasks</li>
<li>Knowledge of JSON, XML, and other data formats</li>
<li>Experience with cloud platforms (AWS, Azure) is a plus</li></ul> 


Professional experience:
<ul>
<li>Proven experience in a data integration or system integration/engineering role</li>
<li>Experience within military or government sectors is an advantage</li>
<li>Strong consultancy or customer-facing experience</li></ul> 


Personal competencies:
<ul>
<li>Fluent in English; Arabic is an advantage</li>
<li>Strong problem-solving skills and attention to detail</li>
<li>Excellent communication and collaboration abilities</li>
<li>Ability to work independently and manage multiple tasks simultaneously</li>
<li>Ability to interact with customers and represent Systematic professionally</li></ul> 


Education:
<ul>
<li>Master's or Bachelor's degree in Computer Science, Information Technology, Data Science, or a related field</li></ul> 


Please note that this role involves security-classified projects. Security clearance from the company and UAE authorities is required. 


Welcome to Systematic Abu Dhabi 
Join our dynamic team in the UAE, where every day brings opportunities to solve complex technical challenges and deliver solutions that make a real difference. Based in Abu Dhabi, you'll work on high-stakes projects that empower defence customers to make confident, critical decisions. Our collaborative environment values innovation, technical excellence, and direct customer engagement. 


Benefits we offer include:
<ul>
<li>Attractive remuneration package</li>
<li>Professional development opportunities in cutting-edge defence technology</li>
<li>International collaboration with Defence Services teams worldwide</li>
<li>Direct customer interaction and visible project impact</li>
<li>Opportunity to work with world-leading command-and-control systems</li></ul> 
 
Never stop developing

Systematic is Denmark's largest privately owned software company, developing innovative IT solutions since 1985. Proudly Danish, truly international, and people-centric, we create intelligent software that drives progress and improves lives. Our solutions support critical decision-making in defence, healthcare, and utilities, with over 1 million daily users across more than 50 countries. Trusted by over 50 nations and NATO, our SitaWare software advances military operations, while our Columna solutions enhance care in hospitals worldwide. At Systematic, we never stop developing&mdash;it's not just a place to work, but a place to belong. 


Start your development here 
We will be assessing applications on an ongoing basis as we wish to welcome our new colleague as soon as possible, so click Apply Now and send us your CV today.
<div>
<div><div>Get in touch
<div>
Greta Renner</div>
<div>
Senior Talent Acquisition Consultant</div>

</div></div></div><div></div><div><div><div><div><div>Location:
Abu Dhabi, Abu Dhabi, AE
</div></div></div></div><div><div><div><div>Business Unit: Defence
</div></div></div></div><div><div><div><div>Division: Defence Service Delivery
</div></div></div></div><div></div><div><div><h2 class="jobSectionHeader">Get to know us</h2><h6 class="jobSectionHeader">
Career in Systematic</h6>
<h6 class="jobSectionHeader">Recruitment process</h6>
<h6 class="jobSectionHeader">More than software</h6>
<h6 class="jobSectionHeader">Our business</h6></div></div></div></div>

Data & Solutions Engineer

Imagineering Agricultural Materials Trading

Job descriptionAs a Planning Engineer you will play an essential role in our projects by overseeing and optimizing project schedules, resource allocation, and cost management. It is a big plus having a background in Landscaping.You will ensure that our projects are completed efficiently, on time, and within budget. This position requires strong organizational skills, attention to detail, and the ability to collaborate with multiple teams.Responsibilities&middot; Develop comprehensive project plans, schedules, and timelines using project management software.&middot; Coordinate with project managers, architects, and landscape designers to create realistic project schedules.&middot; Monitor and update project plans as needed to adapt to changing circumstances and ensure project success.&middot; Allocate resources, including equipment, labor, and materials, to ensure the efficient execution of landscaping projects.&middot; Work closely with the procurement team to ensure timely delivery of required materials and equipment.&middot; Create and maintain project budgets, tracking expenses and identifying cost-saving opportunities.&middot; Monitor project costs and work with the finance team to ensure projects stay within budget.&middot; Identify potential project risks and develop mitigation strategies to minimize project disruptions.&middot; Regularly assess project progress and address any deviations from the plan.&middot; Prepare regular progress reports and communicate project status to senior management, project stakeholders, and clients.&middot; Maintain accurate project documentation, including schedules, budgets, and project-related data.&middot; Collaborate with various departments, including landscaping, construction, and maintenance teams, to ensure smooth project execution.&middot; Act as a point of contact for project-related inquiries and provide support to project managers and team members.&middot; Ensure that landscaping projects meet quality standards and specifications.&middot; Implement best practices and quality control measures to guarantee customer satisfaction.Qualifications&middot; Bachelor's degree in Civil Engineering, Project Management, or a related field.&middot; Proven experience as a Planning Engineer in the landscaping or construction industry.&middot; Proficiency in project management software (e.g., Microsoft Project, Primavera).&middot; Strong analytical and problem-solving skills.&middot; Excellent communication and interpersonal skills.&middot; Knowledge of UAE regulations and industry standards for landscaping projects.&middot; Ability to work independently and as part of a team.&middot; Strong time management and organizational skills.Applicants who can join immediately will be prioritized.Job Type: Full-timeAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)</li></ul>

Planning Engineer (Preferred Arabic)

Ddesigny.com

About the JobJob Opportunities For Civil EngineerCreated By: Corporation:Ref - O,A,C,E: D8D03YC22OACEDdesigny.com, Ddesigny, Inc. &amp; Ddesigny Architectural Consultancy.First and foremost, welcome to Ddesigny.com, Ddesigny, Inc. &amp; Ddesigny Architectural Consultancy. We are a Design &amp; Consultant Firm in the USA &amp; UAE.Civil Engineer Job Description:We are looking for an experienced, driven civil engineer with a wealth of industry knowledge. To ensure success, the ideal candidate should be comfortable splitting their hours between the office, on-site visits, and attending council meetings.Contacting vendors, and working with various staff members to complete a project... Etc. This Permanent, Full-Time Job is based at our HQ in Abu Dhabi, UAE.The civil engineer should be a critical thinker and have sound subject knowledge of mathematics and physics to identify and solve engineering problems. You must also possess a certain level of creativity in order to present innovative solutions and improvements to technical processes.To be a successful civil engineer, a candidate will be able to effectively communicate ideas, make recommendations, and negotiate project details with their team, subcontractors, clients, and vendors, you must have excellent communication skills and a passion for the organization. A good coordinator manages project schedules meticulously and thinks on their feet to solve any problems that arise.Civil Engineer Responsibilities:Developing detailed designs.Doing feasibility assessments and site inspections.Preparing and implementing project plans.Researching and providing estimates for projects.Reviewing government regulations and ordinances.Monitoring and optimizing safety procedures, production processes, and regulatory compliance.Making recommendations or presenting alternative solutions to problems.Confidently liaising with clients and other professional subcontractors.Project management duties (e.g. managing budgets, resources, and deadlines; acquiring and compiling quotes, etc.).Civil Engineer Requirements:Bachelor&rsquo;s degree in civil engineering or related field, accredited by the Institution of Civil Engineers.Registration/Licensure as a professional engineer may be required.Excellent organizational skills:Previous A minimum 4 +Up Years of experience with Architectural design Consultancy in industry knowledge may be strongly desired.Familiarity with design software, Using Professional ArchiCAD + UP, BIMX, Civil 3D, Civil Engineer / Developing Detailed Designs, Foundations, Structural Analysis and Design SoftwareSoftware, Structural Engineering...And such as Autodesk, AutoCAD, MicroStation, and Google Workspace, tools. + Up,Project Management Software, tools. + Up,General Graphics Images, Software. + Up.Knowledge of map creation software and photo imaging software.Strong analytical and critical thinking skills, with a high level of accuracy in calculations and design.Excellent time management skills to ensure project deadlines are met.Leadership skills to effectively manage a diverse group of professionals working on one project.Ability to coordinate more than one project at a time.Previous 3 +Up Years of experience with project managementExcellent communication skillsProblem-solving skillsStrong Communication And Project Management SkillsStrong Design, Construction Documentation Skills.As you are aware, we operate on our own terms, so if you are willing to join our Designer's Team, the workplace is in Abu Dhabi, United Arab Emirates Branch, as a full-time worker.Submit your resume and cover letter Through: https://www.ddesigny.com/careersWill schedule a meeting with one of our Design Directors to go through the scope and your work skills. Based on this, we will figure out and determine your work skill style, and specify the nature of scope of work, salary, and benefits.We are constantly interested in collaborating with local and international individuals, organizations, associations, and companies.Before going any further, you should be aware that following your interview, you must join us for the first month at no cost Under Test in order to evaluate your potential and what we can grow. If you pass, you will then stay with us for six months while making a wage payment. You will get to know us throughout this period, and after that, you can join our team.&ldquo;The Key To Success In This Agreement Is To Deal Honestly With The Work Of Both Parties&rdquo;Job Type: Full-timePay: AED300.00 - AED3,500.00 per monthAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>As a professional civil engineer from a-z, do you use ArchiCAD + UP software?</li><li>To ensure that we are on the same page,</li></ul>I want to make sure that you are aware of all the duties and responsibilities of the position,So Kindly confirm that you have read and understood the job description for the position of Civil Engineer, and that you are aware of all the duties and responsibilities of the role.<ul><li>Confirm that you have read and understood all the package and the rules as well as the conditions as stated in the job description. Then we will schedule the interview for you.</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>6years: 4 years (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Preferred)</li></ul>

Assistant Engineer (Civil)

THREEMAX GENERAL TRADING L.L.C.

Hiring: Application Engineer &ndash; DX &amp; VRF (Remote)Company Location: Abu Dhabi, UAE Work Mode: Fully Remote (Work from your home country) Industry: DX - VRF Air Conditioning Systems / HVAC TradingJob SummaryWe are seeking a motivated and detail-oriented Application Engineer specialized in VRF and DX air conditioning systems to join our Abu Dhabi-based HVAC trading company.This position is fully remote, allowing the candidate to work from their home country while closely coordinating online with our Sales Engineers and Sales Manager in the UAE.The role focuses on preparing accurate system selections, technical proposals, and competitive quotations for projects within the UAE market.Key Responsibilities<ul><li>Perform technical selection and sizing of VRF and DX air conditioning equipment.</li><li>Prepare detailed quotations, technical submittals, and compliance statements.</li><li>prepare single line design drawings.</li><li>Review tender documents, drawings, and project specifications.</li><li>Provide technical support to Sales Engineers during discussions with consultants and contractors.</li><li>Assist in value engineering and propose optimized alternative solutions.</li><li>Ensure timely preparation and submission of offers.</li><li>Coordinate with suppliers and manufacturers for technical clarifications.</li><li>Maintain updated knowledge of UAE HVAC market standards and trends.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in Mechanical Engineering (Mandatory).</li><li>Minimum 2&ndash;5 years of experience in HVAC application engineering (UAE market experience preferred).</li><li>Strong expertise in VRF and DX systems AHU's FAHU's selection and design.</li><li>Proficient in HVAC selection software (HAP or equivalent) and MS Office.</li><li>Excellent English communication and technical writing skills.</li><li>Ability to work independently, manage deadlines, and communicate effectively online.</li><li>Stable internet connection and availability during UAE working hours (Gulf Standard Time).</li></ul>What We Offer<ul><li>Fully remote position (work from your country).</li><li>Competitive salary based on experience.</li><li>Long-term opportunity with a growing UAE HVAC trading company.</li><li>Performance-based growth potential.</li></ul>Interested candidates may send their CV with the subject: Application Engineer &ndash; DX &amp; VRF (Remote)Job Type: Full-timePay: Up to AED2,500.00 per monthApplication Question(s):<ul><li>DO YOU HAVE DX - VRF SYSTEM SALES EXPERIANCE ? in UAE or other country ?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>

Application Engineer remotely

DX GENERAL CONTRACTING LLC

We are currently hiring a qualified and experienced Civil Engineer to join our team in Abu Dhabi.Responsibilities:<ul><li>Supervise and manage site activities.</li><li>Coordinate with consultants, subcontractors, and clients.</li><li>Review drawings, BOQs, and technical documents.</li><li>Ensure project execution as per specifications and timelines.</li><li>Monitor quality control and safety standards.</li><li>Prepare daily/weekly progress reports.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s Degree/DIPLOMA in Civil Engineering/MEP Engineer</li><li>Minimum 2 years of UAE experience preferred.</li><li>Strong knowledge of general maintenance and site management.</li><li>Ability to handle multiple tasks and meet deadlines.</li><li>Valid UAE driving license (preferred).</li><li>Immediate joiners will be given priority.</li></ul>Location: Abu DhabiJob Type: Full-time

Civil Engineer

GCG Enterprise Solutions

<div>
 Established in 1982, The Digital Imaging &amp; Office Services Solutions of Gulf Commercial Group was created to become a leading office automation solutions provider for the thriving UAE market.
 
 
 By embracing the printing industry&rsquo;s phenomenal digital transformation over the years, &lsquo;GCG-DDS&rsquo; developed a natural proclivity for new technologies and gained an enviable reputation for its expertise in integrating digital enterprise solutions of all kinds into their client&rsquo;s businesses.
 
 
 Keen to take a market leadership position, GCG-DDS has made the strategic decision to expand its horizons into two focused areas of operation with each carrying a new corporate identity under the umbrella of GCG&rsquo;s holding company &ndash; The Ghobash Group.
 
 
 Now known as GCG ENTERPRISE SOLUTIONS, the company focuses on Enterprise Information Management, Digital Transformation, and Interactive Smart Solutions, and guides our clients with the most comprehensive portfolio of business information management technology in the UAE
 
 
 
 Job Description
 
 
 
 We are seeking a skilled Service Engineer to provide dedicated on-site technical support for printing infrastructure and Managed Print Services (MPS). The role is responsible for first-level and basic second-level support, preventive maintenance, incident resolution, and coordination with centralized service teams to ensure optimal device performance, SLA compliance, and customer satisfaction.
 
 
 <ul>
 <li>
 Provide on-site first-level and basic second-level support for printers and MPS environments
 </li>
 <li>
 Maintain, troubleshooting, and repair printers and related hardware
 </li>
 <li>
 Perform preventive maintenance and routine health checks on printing devices
 </li>
 <li>
 Monitor device performance, consumables, and service alerts to ensure uninterrupted operations
 </li>
 <li>
 Act as the primary on-site technical point of contact for MPS-related issues
 </li>
 <li>
 Escalate complex incidents to senior engineers or vendors and coordinate timely resolution
 </li>
 <li>
 Maintain accurate service documentation, incident logs, and asset records
 </li>
 <li>
 Support continuous service improvement initiatives and follow standard service procedures
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Diploma in IT, Electronics, or a related field
 </li>
 <li>
 Bachelor&rsquo;s degree in IT, Engineering, or equivalent practical experience
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 3-5 years of experience in printer maintenance, technical support, or service engineering
 </li>
 <li>
 Experience supporting Managed Print Services (MPS) in a customer-dedicated or on-site role
 
 
 </li>
 </ul>
 
 Skills &amp; Abilities
 
 
 
 <ul>
 <li>
 Strong troubleshooting and problem-solving skills
 </li>
 <li>
 Good understanding of printing systems and MPS environments
 </li>
 <li>
 Basic knowledge of IT hardware, networks, and system troubleshooting
 </li>
 <li>
 Ability to coordinate effectively with internal teams and external vendors
 </li>
 <li>
 Strong documentation and reporting skills
 </li>
 <li>
 Customer-focused mindset with good communication skills
 </li>
 </ul>
</div>

Service Engineer (Field-Base)

Explore 364+ Customer success engineer uae in Abu Dhabi this February. Find roles across top companies and apply now to boost your career.