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sales support specialist

customer success manager

OREDATA

<div>
 
 
 OREDATA is a Digital Transformation &amp; IT Consulting firm with 10+ years of proven expertise and hundreds of successfully implemented projects across the EMEA region. When you join the OREDATA team, you'll be working hand-in-hand with experts focused on tackling digital, operational, analytical &amp; data science challenges with the greatest impact. We foster collaboration with proximity, an agile and autonomous approach and best practices and guiding principles.
 
 
 Read more: https://medium.com/@oredata-engineering
 
 
 Apply and be part of our exciting journey!
 
 
 We are seeking a dynamic and customer-centric Customer Success Manager to join our team. In this role, you will play a pivotal role in ensuring customer satisfaction and driving long-term relationships. You will be responsible for managing the entire customer lifecycle, from onboarding to renewal, and will serve as the primary point of contact for support and managed services.
 
 
 
 Key Responsibilities:
 
 
 
 Customer Onboarding:
 
 <ul>
 <ul>
 <li>
 Conduct thorough onboarding sessions to ensure smooth transitions and successful deployments
 </li>
 <li>
 Establish clear expectations and SLAs to set the foundation for a strong partnership
 </li>
 </ul>
 </ul>
 
 Customer Relationship Management:
 
 <ul>
 <ul>
 <li>
 Build and maintain strong relationships with key stakeholders at customer organizations
 </li>
 <li>
 Proactively identify and address customer needs and pain points
 </li>
 <li>
 Serve as a trusted advisor, providing strategic guidance on technology adoption and best practices
 </li>
 </ul>
 </ul>
 
 Support and Managed Services:
 
 <ul>
 <ul>
 <li>
 Oversee the delivery of high-quality support and managed services
 </li>
 <li>
 Monitor critical KPIs, such as SLAs and customer satisfaction metrics
 </li>
 <li>
 Collaborate with technical teams to resolve issues promptly and effectively
 </li>
 </ul>
 </ul>
 
 Business Reviews &amp; Ensuring Client Success:
 
 <ul>
 <ul>
 <li>
 Conduct regular business reviews (at least quarterly) to review performance, discuss strategic initiatives, and identify opportunities for growth
 </li>
 <li>
 Present insights and recommendations to drive customer success
 </li>
 </ul>
 </ul>
 
 Advocacy and Follow-up:
 
 <ul>
 <ul>
 <li>
 Advocate for customer needs within the organization, ensuring timely resolution of issues
 </li>
 <li>
 Follow up on action items and commitments to ensure accountability
 </li>
 </ul>
 </ul>
 
 Renewal Management:
 
 <ul>
 <ul>
 <li>
 Identify renewal opportunities and proactively engage with customers to secure long-term partnerships
 </li>
 <li>
 Develop and execute renewal strategies to optimize revenue and customer satisfaction
 </li>
 </ul>
 </ul>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Proven experience in customer success, account management, or a similar role
 </li>
 <li>
 Strong understanding of cloud technologies, particularly Google Cloud Platform
 </li>
 <li>
 Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels
 </li>
 <li>
 Strong analytical skills and attention to detail
 </li>
 <li>
 Ability to manage multiple priorities
 </li>
 <li>
 A passion for customer satisfaction and a commitment to delivering exceptional service
 </li>
 </ul>
 
 If you are a highly motivated and results-oriented individual who thrives in a fast-paced environment, we encourage you to apply. Join our team and make a significant impact on our customers' success.
 
 
 
 
 Why Oredata?
 
 
 <ul>
 <li>
 Remote working and flexible time off
 </li>
 <li>
 Opportunity to get company paid Professional Certificates (Google Cloud Platform, Confluent Kafka, etc)
 </li>
 <li>
 Access to Online Training Platforms (Udemy, Pluralsight, A Cloud Guru, Coursera, etc.)
 </li>
 <li>
 Opportunity to work on international projects
 </li>
 <li>
 Private Health Insurance
 </li>
 <li>
 Birthday Leave Policy
 </li>
 <li>
 Dynamic work ecosystem where you can take initiative and responsibility
 </li>
 <li>
 Open communication, flexibility and start-up spirit
 </li>
 <li>
 Learning &amp; Development opportunities for both personal and professional growth
 </li>
 
 </ul>
 
 
 Ki&scedil;isel verileriniz i&scedil;e al&inodot;m s&uuml;recinin y&uuml;r&uuml;t&uuml;lebilmesi amac&inodot;yla veri sorumlusu s&inodot;fat&inodot;yla &scedil;irketimiz Oredata Yaz&inodot;l&inodot;m A.&Scedil;. taraf&inodot;ndan i&scedil;lenecektir.
 
 Ki&scedil;isel verilerinizin i&scedil;lenmesi ve haklar&inodot;n&inodot;zla ilgili detayl&inodot; bilgiye https://oredata.com/personal-data-protection-policy/ ba&gbreve;lant&inodot;s&inodot; &uuml;zerinden ula&scedil;abilirsiniz.
 
 
 
</div>

Customer Success Manager

Oredata Yazılım Anonim Şirketi

<div>OREDATA is a Digital Transformation &amp; IT Consulting firm with 10+ years of proven expertise and hundreds of successfully implemented projects across the EMEA region. When you join the OREDATA team, you'll be working hand-in-hand with experts focused on tackling digital, operational, analytical &amp; data science challenges with the greatest impact. We foster collaboration with proximity, an agile and autonomous approach and best practices and guiding principles.
Read more: https://medium.com/@oredata-engineering
Apply and be part of our exciting journey!
We are seeking a dynamic and customer-centric Customer Success Manager to join our team. In this role, you will play a pivotal role in ensuring customer satisfaction and driving long-term relationships. You will be responsible for managing the entire customer lifecycle, from onboarding to renewal, and will serve as the primary point of contact for support and managed services.
Key Responsibilities:
Customer Onboarding:<ul><li><ul>
<li>Conduct thorough onboarding sessions to ensure smooth transitions and successful deployments.</li>
<li>Establish clear expectations and SLAs to set the foundation for a strong partnership.</li>
</ul></li></ul>Customer Relationship Management:<ul><li><ul>
<li>Build and maintain strong relationships with key stakeholders at customer organizations.</li>
<li>Proactively identify and address customer needs and pain points.</li>
<li>Serve as a trusted advisor, providing strategic guidance on technology adoption and best practices.</li>
</ul></li></ul>Support and Managed Services:<ul><li><ul>
<li>Oversee the delivery of high-quality support and managed services.</li>
<li>Monitor critical KPIs, such as SLAs and customer satisfaction metrics.</li>
<li>Collaborate with technical teams to resolve issues promptly and effectively.</li>
</ul></li></ul>Business Reviews &amp; Ensuring Client Success:<ul><li><ul>
<li>Conduct regular business reviews (at least quarterly) to review performance, discuss strategic initiatives, and identify opportunities for growth.</li>
<li>Present insights and recommendations to drive customer success.</li>
</ul></li></ul>Advocacy and Follow-up:<ul><li><ul>
<li>Advocate for customer needs within the organization, ensuring timely resolution of issues.</li>
<li>Follow up on action items and commitments to ensure accountability.</li>
</ul></li></ul>Renewal Management:<ul><li><ul>
<li>Identify renewal opportunities and proactively engage with customers to secure long-term partnerships.</li>
<li>Develop and execute renewal strategies to optimize revenue and customer satisfaction.</li>
</ul></li></ul>Qualifications:<ul>
<li>Proven experience in customer success, account management, or a similar role.</li>
<li>Strong understanding of cloud technologies, particularly Google Cloud Platform.</li>
<li>Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.</li>
<li>Strong analytical skills and attention to detail.</li>
<li>Ability to manage multiple priorities.</li>
<li>A passion for customer satisfaction and a commitment to delivering exceptional service.</li>
</ul>If you are a highly motivated and results-oriented individual who thrives in a fast-paced environment, we encourage you to apply. Join our team and make a significant impact on our customers' success.
Why Oredata?<ul>
<li>Remote working and flexible time off</li>
<li>Opportunity to get company paid Professional Certificates (Google Cloud Platform, Confluent Kafka, etc)</li>
<li>Access to Online Training Platforms (Udemy, Pluralsight, A Cloud Guru, Coursera, etc.)</li>
<li>Opportunity to work on international projects</li>
<li>Private Health Insurance</li>
<li>Birthday Leave Policy</li>
<li>Dynamic work ecosystem where you can take initiative and responsibility</li>
<li>Open communication, flexibility and start-up spirit</li>
<li>Learning &amp; Development opportunities for both personal and professional growth</li>
</ul>Ki&#351;isel verileriniz i&#351;e al&#305;m s&uuml;recinin y&uuml;r&uuml;t&uuml;lebilmesi amac&#305;yla veri sorumlusu s&#305;fat&#305;yla &#351;irketimiz Oredata Yaz&#305;l&#305;m A.&#350;. taraf&#305;ndan i&#351;lenecektir. Ki&#351;isel verilerinizin i&#351;lenmesi ve haklar&#305;n&#305;zla ilgili detayl&#305; bilgiye https://oredata.com/personal-data-protection-policy/ ba&#287;lant&#305;s&#305; &uuml;zerinden ula&#351;abilirsiniz.</div>

Sanction Scanner

<div>
 
 Join Sanction Scanner as an Sales Manager!
 
 
 
 At
 
 Sanction Scanner
 
 - 2x Deloitte EMEA Winner &amp; 3x Deloitte Fast 50 Winner - we help financial institutions in 70+ countries fight financial crime with our compliance solutions. We're now looking for a
 
 customer-focused Sales Manager
 
 to drive client growth, ensure renewals, and maximize long-term partnerships.
 
 
 
 🌟 Why You'll Love Working with Us
 
 
 
 <ul>
 <li>
 Customer Impact: Work closely with leading banks, fintechs, and financial institutions, helping them achieve compliance excellence.
 </li>
 <li>
 Growth &amp; Retention Role: Drive renewals, upsells, and cross-sells to expand our footprint within existing accounts.
 </li>
 <li>
 Collaborative Culture: Partner with sales, product, and customer success to deliver maximum client value.
 </li>
 <li>
 International Reach: Manage relationships across diverse regions and industries
 
 
 </li>
 </ul>
 
 📋 What You'll Be Doing
 
 
 
 <ul>
 <li>
 Client Relationship Management: Serve as the trusted advisor for assigned accounts, building and maintaining long-term relationships.
 </li>
 <li>
 Renewal Ownership: Proactively manage contract renewals, ensuring customer satisfaction and retention.
 </li>
 <li>
 Upsell &amp; Cross-Sell: Identify opportunities to expand product adoption (e.g., ongoing monitoring, adverse media, case management).
 </li>
 <li>
 Strategic Account Planning: Develop tailored growth plans aligned with clients' business objectives and industry needs.
 </li>
 <li>
 Customer Advocacy: Represent client feedback internally, influencing product roadmap and support priorities.
 </li>
 <li>
 Pipeline &amp; Forecasting: Track renewals, upsell opportunities, and revenue forecasts in CRM (HubSpot).
 </li>
 <li>
 Collaboration: Work closely with Customer Success Managers to deliver value and seamless onboarding
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 🎓 What We're Looking For
 
 
 
 <ul>
 <li>
 Experience: Minimum 2+ years in B2B SaaS account management, ideally within enterprise/financial services.
 </li>
 <li>
 Proven Success: Track record in renewals and expansions with measurable impact.
 </li>
 <li>
 Relationship Builder: Skilled in trust-based stakeholder engagement, including senior executives.
 </li>
 <li>
 Language Skills: Excellent written and spoken English; additional languages are a plus.
 </li>
 <li>
 Analytical Mindset: Ability to connect client ROI with product adoption.
 </li>
 <li>
 CRM Proficiency: Experience with HubSpot or similar platforms
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive Compensation Package - NET salary with performance-based bonus tied to renewals/upsells.
 </li>
 <li>
 Meal compensation for a nutritious lunch.
 </li>
 <li>
 Comprehensive health benefits.
 </li>
 <li>
 Recognition &amp; Reward Culture - your impact on growth will be celebrated.
 </li>
 <li>
 Training &amp; development budget.
 </li>
 <li>
 Digital membership support.
 </li>
 <li>
 Flexible dress code &amp; international work environment.
 </li>
 <li>
 Work with a talented, award-winning team shaping the future of RegTech
 
 
 </li>
 </ul>
 We provide equal opportunity to all, we do not discriminate based on gender, sexual orientation, disabilities, religion, or social origin.
</div>

Sales Manager

<div><h3 class="jobSectionHeader">Join Sanction Scanner as an Sales Manager!</h3>
At Sanction Scanner &ndash; 2x Deloitte EMEA Winner &amp; 3x Deloitte Fast 50 Winner &ndash; we help financial institutions in 70+ countries fight financial crime with our compliance solutions. We&rsquo;re now looking for a customer-focused Sales Manager to drive client growth, ensure renewals, and maximize long-term partnerships.<h3 class="jobSectionHeader">
 Why You'll Love Working with Us</h3><ul>
<li>Customer Impact: Work closely with leading banks, fintechs, and financial institutions, helping them achieve compliance excellence.
</li><li>Growth &amp; Retention Role: Drive renewals, upsells, and cross-sells to expand our footprint within existing accounts.
</li><li>Collaborative Culture: Partner with sales, product, and customer success to deliver maximum client value.
</li><li>International Reach: Manage relationships across diverse regions and industries.</li>
</ul><h3 class="jobSectionHeader">
 What You&rsquo;ll Be Doing</h3><ul>
<li>Client Relationship Management: Serve as the trusted advisor for assigned accounts, building and maintaining long-term relationships.
</li><li>Renewal Ownership: Proactively manage contract renewals, ensuring customer satisfaction and retention.
</li><li>Upsell &amp; Cross-Sell: Identify opportunities to expand product adoption (e.g., ongoing monitoring, adverse media, case management).
</li><li>Strategic Account Planning: Develop tailored growth plans aligned with clients&rsquo; business objectives and industry needs.
</li><li>Customer Advocacy: Represent client feedback internally, influencing product roadmap and support priorities.
</li><li>Pipeline &amp; Forecasting: Track renewals, upsell opportunities, and revenue forecasts in CRM (HubSpot).
</li><li>Collaboration: Work closely with Customer Success Managers to deliver value and seamless onboarding.</li>
</ul>
Requirements<h3 class="jobSectionHeader">
 What We&rsquo;re Looking For</h3><ul>
<li>Experience: Minimum 2+ years in B2B SaaS account management, ideally within enterprise/financial services.
</li><li>Proven Success: Track record in renewals and expansions with measurable impact.
</li><li>Relationship Builder: Skilled in trust-based stakeholder engagement, including senior executives.
</li><li>Language Skills: Excellent written and spoken English; additional languages are a plus.
</li><li>Analytical Mindset: Ability to connect client ROI with product adoption.
</li><li>CRM Proficiency: Experience with HubSpot or similar platforms.</li>
</ul>Benefits<ul>
<li>Competitive Compensation Package &ndash; NET salary with performance-based bonus tied to renewals/upsells.
</li><li>Meal compensation for a nutritious lunch.
</li><li>Comprehensive health benefits.
</li><li>Recognition &amp; Reward Culture &ndash; your impact on growth will be celebrated.
</li><li>Training &amp; development budget.
</li><li>Digital membership support.
</li><li>Flexible dress code &amp; international work environment.
</li><li>Work with a talented, award-winning team shaping the future of RegTech.</li>
</ul>We provide equal opportunity to all, we do not discriminate based on gender, sexual orientation, disabilities, religion, or social origin.</div>

FXPRO

<div>Join FxPro: a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Nassau, and Dubai. FxPro boasts a diverse workforce of over 500 employees representing 40 nationalities, making it an exciting and dynamic workplace. At FxPro, we see each team member as an integral part of our success story. 
As a Customer Retention Officer, you'll be responsible for providing comprehensive client support through various channels, managing account verification and funding processes, maintaining high-value client relationships, and gathering and reporting client feedback to ensure operational efficiency and client satisfaction. 
Responsibilities:
<ul>
<li>Deliver Service and Support to clients through Live Chat, email and phone, provide support by identifying problems and offering solutions</li>
<li>Focus on communicating with clients via outgoing phone calls for one of many reasons outlined by the head of the department.</li>
<li>Contact clients who have not yet completed their account verification; clients who are yet to provide documents or are required to provide additional/alternative documents to verify their profile.</li>
<li>Contact clients with defined time frames who are trying but failing to fund their accounts via one of our offered methods. Supporting them with completing this process and offering/suggesting alternatives.</li>
<li>Maintain relationships with higher value clients as needed to ensure the smooth continuation of business.</li>
<li>Collect feedback from clients with relation to products, services, and payment methods and pass on a detailed email to management to review and implement as necessary.</li>
<li>Ensure client records are kept up to date and all communication and guidance provided to clients is recorded.</li>
<li>Contact clients for any pending matters related to their accounts.</li>
<li>Anything else that the head of the department deems necessary.</li>
<li>Handle the tickets in the live chats in the designated languages</li>
<li>Perform any other duties and responsibilities assigned by the Account Manager or management team.</li></ul> 


Requirements: 
<ul>
<li>Fluent in Turkish and English Languages, with excellent written and verbal communication skills</li>
<li>Proven experience in providing customer service and support via chat, email, and phone</li>
<li>Strong problem-solving and analytical skills to address customer issues</li>
<li>Ability to manage multiple tasks and prioritize effectively</li>
<li>Experience with customer support software and CRM systems</li>
<li>Detail-oriented with strong organizational and record-keeping abilities</li>
<li>Ability to build and maintain client relationships 
</li>
<li>Experience in financial services or online trading</li></ul> 


Benefits
<ul>
<li>Competitive compensation package</li>
<li>21 days off and 15 sick leaves annually</li></ul></div>

Customer Retention Officer (Turkey)

Pluxee Türkiye (formerly Sodexo Avantaj)

<div>
 
 
 Pluxee (Formerly Sodexo Benefits &amp; Rewards)
 
 
 
 
 
 
 The leading global employee benefits and engagement partner that opens up a world of opportunities to help everyone enjoy more of what really matters to them. We believe that living life to the full means making the most of every moment and sharing experiences with the people we care about.
 
 
 
 
 
 Through a full range of innovative and digital solutions deployed in 29 countries, Pluxee creates meaningful, engaging, and personalized experiences to contribute to the well-being of individuals at work and beyond. From meal and food, culture, gifts to wellness and mobility, Pluxee&rsquo;s products and services are designed to bring more value to people. Pluxee supports the purchasing power and promotes the well-being of more than 37 million consumers.
 
 
 Pluxee accompanies 500,000 clients to develop more meaningful relationships with their employees and improve their engagement. Pluxee simplifies the life of 1.7 million merchants every day. Strengthened by its historical ties with Sodexo, Pluxee with its 5,400 employees is committed to increase its influence as CSR leader by giving its clients, partners and consumers the means to make more sustainable choices every day.
 
 
 
 
 
 We are Pluxee, ex- Sodexo Benefits and Rewards Services, we&rsquo;re inventing entirely new ways to influence and enrich the lives of employees worldwide.
 
 
 
 
 
 
 We bring to life benefit platforms and payment solutions to open up a world of opportunities to our 500,000 clients and 37 million of their employees in 29 countries.
 
 
 
 
 
 
 Are you looking to shape the future of employee benefits and engagement?
 
 
 
 
 
 
 
 Be the change. Let&rsquo;s go above and beyond.
 
 
 
 
 
 
 
 For more information: www.pluxeegroup.com
 
 
 
 
 
 
 
 
 
 
 
 
 🌟 You&rsquo;re a match, if you have:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree from a 4-year university,
 </li>
 <li>
 Minimum 5 years of experience in
 
 customer experience
 
 , channel management, or Customer Success,
 </li>
 <li>
 Knowledge of touchpoint analysis and customer journey mapping,
 </li>
 <li>
 Ability to track KPIs (NPS, CSAT, CES, etc.) with strong analytical skills,
 </li>
 <li>
 Good command of English,
 </li>
 <li>
 Experience in project management and coordinating with multiple stakeholders,
 </li>
 <li>
 Proficiency in CRM, reporting, and digital tools,
 </li>
 <li>
 Experience working with methodologies such as Agile,
 </li>
 <li>
 Adaptable to change and comfortable in an agile working environment.
 </li>
 <li>
 Familiar with AI-based solutions, chatbots, self-service platforms, and messaging channels (e.g., WhatsApp Business),
 </li>
 <li>
 Experienced in efficiency and automation projects,
 </li>
 <li>
 Skilled in customer experience analytics and data visualization tools (Tableau, Power BI, etc.),
 </li>
 <li>
 Experience with Voice of Customer (VoC) and sentiment analysis projects,
 </li>
 <li>
 Knowledge of omnichannel experience management (call center, digital, face-to-face, mobile, etc.),
 </li>
 <li>
 Experience in personalized customer journeys and segment management
 </li>
 <li>
 Proactive, result-oriented, with strong communication and presentation skills.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 🚀 Your next challenge
 
 :
 
 
 
 
 <ul>
 <li>
 Manage and improve
 
 customer experience across all touchpoints end-to-end,
 
 </li>
 <li>
 Prepare Account Manager journey maps, define and optimize critical touchpoints,
 </li>
 <li>
 Analyze customer feedback and develop actionable improvement plans,
 </li>
 <li>
 Collaborate closely with sales, marketing, product and other teams,
 </li>
 <li>
 Regularly track and report experience performance metrics, providing recommendations for improvement,
 </li>
 <li>
 Leverage technological tools and automation systems to enhance customer experience processes,
 </li>
 <li>
 Increase
 
 CX awareness
 
 within the company, coordinate training, and drive cross-team collaboration.
 </li>
 <li>
 Lead AI, chatbot, self-service, WhatsApp, and other digital channel projects to improve customer satisfaction and efficiency,
 </li>
 <li>
 Drive automation and efficiency projects, conducting impact and ROI analysis,
 </li>
 <li>
 Design and manage Voice of Customer (VoC) programs,
 </li>
 <li>
 Track customer experience trends and competitive benchmarks to adapt best practices into the organization,
 </li>
 <li>
 Measure customer journeys with a data-driven approach and design personalized experience scenarios.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 📍 Your Location: Istanbul, Turkey -- Hybrid
 
 
 
 
 
 
 
 
 ☀️ Happy at work
 
 
 
 
 
 <ul>
 <li>
 A meaningful job: build the future of employee benefits and contribute to the quality of life at work for others, you will impact positively local communities too. It counts!
 </li>
 <li>
 A great culture: we respect and care authentically about our people, we embrace work life balance, new ideas and we have a lot of fun!
 </li>
 <li>
 Employee experience is what we do: So, you can expect a comprehensive package including competitive salary + annual bonus based on performance + PluxeeFlex (flex benefits) + career development opportunities.+ extra welcome leave (6 days) in your first year.
 </li>
 </ul>
 
 .
 
 
 
 
 
 
 
 
 Our company will process the personal data you may submit within the scope of your application as a controller to evaluate your application for the position you have applied or further recruitment opportunities in association with your application. As a candidate, all communication between you and our company is protected according to Turkish Personal Data Protection Law No.6698 You can click on the link &ldquo;https://www.pluxee.com.tr/kilavuz/calisan-adayi-aydinlatma-metni/&rdquo; for details
 
</div>

CX Team- Senior Touchpoint Experience Designer

ASEE

<div>
 
 ASEE Turkey is looking for
 
 Junior Account Manager.
 
 
 
 
 
 
 We would love to meet you!
 
 
 
 
 <ul>
 <li>
 Support preparation of business development plans
 </li>
 <li>
 Customer visits for System Integration/Software Solutions understanding customer demands and requirements clearly
 </li>
 <li>
 Partner management related activities
 </li>
 <li>
 Sharing customer expectations and requirements to development, delivery and sales teams
 </li>
 <li>
 Build strong relationship with partners and customers to enable open communication
 </li>
 <li>
 Being first point of contact for any kind of partner and customer requirements
 </li>
 <li>
 Provide support for delivery team in order to fulfill end-to-end delivery processes and increase customer satisfaction
 </li>
 <li>
 Follow partner and customer agreements and invoices and CRM update
 </li>
 <li>
 Perform partner and customer satisfaction surveys and place improvement plans
 </li>
 </ul>
 
 
 
 
 
 What are the key challenges and goals?
 
 
 
 
 Business Development.
 
 Strong partner to customers for the best solution
 
 
 
 Analyze requirements.
 
 Deeply understanding business dynamics, partner and customer needs and transform them into solutions and projects.
 
 
 
 Ensure the quality of the solution.
 
 Ensure the partner &amp; customer needs and requirements are well understood and interpreted all stakeholders
 
 
 
 Improvement Plans.
 
 Suggesting and implementing improvement plans based on customer feedbacks
 
 
 
 
 
 
 We are looking for someone who has:
 
 
 <ul>
 <li>
 Minimum 3 years of sales experience on Monitoring Applications &amp; Software Solutions
 </li>
 <li>
 Dynatrace knowledge is a plus.
 </li>
 <li>
 Computer or related Engineering degree is a required
 </li>
 <li>
 Business development knowledge is required
 </li>
 <li>
 Contributor to new projects by providing creative ideas
 </li>
 <li>
 Presentation skill, analytical thinking and customer management are essential
 </li>
 <li>
 Excellent communicator (verbal and written) with the ability to be concise and incisive with strong influencing and negotiation skills
 </li>
 <li>
 Strong problem solving &amp; organizational skills
 </li>
 <li>
 Advanced level of English both spoken and written
 </li>
 </ul>
 
 
 
 
 
 What do we offer?
 
 
 <ul>
 <li>
 An opportunity to work in an international environment
 </li>
 <li>
 Work within a growing team of professionals from whom you can learn constantly
 </li>
 <li>
 Development opportunities, an annual training budget
 </li>
 <li>
 Benefits such as company car, private health insurance, and flexible working hours
 </li>
 </ul>
 
 
</div>

Junior Account Manager

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