sales executive

customer service representative Jobs in Lahore

customer service representative

customer sales representative Jobs in Lahore

customer sales representative

marketing manager

sales development representative Jobs in Lahore

sales development representative

customer success manager

ORBIN

Job Title: Customer Success &amp; Retention Manager (US Campaign)Job Description:We are seeking a dynamic and results-driven professional to join our team as a Customer Success &amp; Retention Manager (US Campaign). The ideal candidate will be responsible for managing client relationships, driving sales opportunities, and ensuring customer satisfaction across US campaigns. The role requires strong communication, sales acumen, and a solid understanding of SEO, Digital Marketing, and Web Development services.Key Responsibilities:<ul><li>Act as the primary point of contact for clients, ensuring timely support and query resolution.</li><li>Build and maintain strong, long-term client relationships to drive retention and satisfaction.</li><li>Identify new business opportunities, generate leads, and convert prospects into clients.</li><li>Collaborate with the sales and marketing team to drive growth across SEO, Digital Marketing, and Web Development projects.</li><li>Conduct client onboarding, manage expectations, and ensure successful delivery of services.</li><li>Develop account strategies to achieve client goals and align with company objectives.</li><li>Provide regular performance reports, feedback, and upsell opportunities to clients.</li><li>Support the team in achieving monthly and quarterly sales targets for US-based campaigns.</li></ul>Requirements:<ul><li>2+ years of experience in Customer Support, Customer Success, Business.Development, or Sales Development (US campaign preferred).</li><li>Strong understanding of SEO, Digital Marketing, and Web Development services.</li></ul>Skills:<ul><li>Excellent communication, negotiation, and relationship management skills.</li><li>Ability to handle client queries with professionalism and deliver high-quality service.</li><li>Proven track record of meeting sales targets and ensuring client satisfaction.</li><li>Self-motivated, proactive, and results-oriented with a problem-solving mindset.</li></ul>Education:<ul><li>intermediate or bachelors.</li><li>excellent English communication skills</li></ul>benefits:Salary + 6% CommissionTimings:<ul><li>07:00pm - 04:00am (Monday - Friday).</li></ul>Location: Al-Hafeez Shopping Mall, Gulberg, Lahore.Job Type: Full-timeExperience:<ul><li>customer service and retention manager: 2 years (Required)</li></ul>Work Location: In person

Customer Success & Retention Manager(Closer)

Punch Digital Agency

Onsite Job: DHA Phase 8 (Ex-Park View), LahoreAbout Punch:Punch is a full-service digital agency on a mission to build the best digital experiences. We specialize in delivering innovative digital solutions that empower businesses to thrive in a competitive world.We are looking for an Accounts Executive to manage client relationships, oversee project execution, and ensure seamless communication between internal teams and clients. This role is similar to that of a Project Manager or Client Success Executive, requiring a proactive approach to client management and project coordination.What we look for:We seek individuals with excellent communication skills, a client-centric mindset, and the ability to manage multiple projects efficiently.Job Responsibilities:<ul><li>Act as the primary point of contact for clients, ensuring their needs are met.</li><li>Oversee project timelines, deliverables, and scope, ensuring successful execution.</li><li>Collaborate with internal teams (engineering, design, growth) to align deliverables with client expectations</li><li>Manage client communications, including status updates, feedback collection, and issue resolution</li><li>Track project performance, ensuring timely completion and client satisfaction.</li><li>Identify upsell or cross-sell opportunities to maximize client value.</li><li>Maintain detailed records of client interactions and project progress in HubSpot.</li></ul>Skills Required:<ul><li>Strong communication and interpersonal skills.</li><li>Ability to manage multiple projects and prioritize tasks effectively.</li><li>Problem-solving mindset with a focus on delivering exceptional client experiences.</li><li>Familiarity with project management tools (Asana, Jira, Trello) is a plus.</li></ul>Bonus Points For:<ul><li>Experience in client-facing roles such as account management, project management, or customer success.</li><li>Understanding of digital services, including engineering, design, and marketing.</li></ul>Ability to commute/relocate: Lahore (Required)Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Accounts Executive

vFairs

<div>
 
 About Us
 
 
 
 
 Come Learn &amp; Grow With us
 
 
 
 Unicorn Technology
 
 
 We&rsquo;re top-rated on G2 and Capterra with over 1000+ reviews by our amazing customers. We're pioneers of innovation and transparency and that shows with the type of technology we offer.
 
 
 A Diverse Team
 
 
 vFairs' diverse workforce brings contributors from all over the world, each person having their own skills and unique experiences.
 
 
 Serving Our Communities
 
 
 We go by the principle &ldquo;No enterprise can be more successful than goodness&rdquo;, and hence all employees are entitled to 2 days of paid leave a year to serve a social service to their local or global community through volunteerism.
 
 
 Green And Global - We Walk the Walk
 
 
 In 2022, we launched our Green and Global campaign where we make it a priority to lower both our and our customer&rsquo;s carbon footprint. All of our policies follow the guidelines of our G&amp;G initiative and we partner with OneTreePlanted to ensure that we return to the Earth what we may take.
 
 
 What does being part of the vForce team look like?
 
 
 An environment of inclusivity, innovation, accountability, and transparency with absolutely no ceiling on how high you fly with us!
 
 
 Learn and Grow
 
 
 At vFairs, we understand the value of achieving your next career goal and while we fully anticipate that you will never want to leave, we also want to be your #1 fan and ambassador when it comes to your dreams; we will act as your career coach as well to set you on the right path.
 
 
 vFairs is an all-in-one event management software that helps organizations of all sizes host memorable virtual, hybrid,onboarding the and in-person events. We&rsquo;re on a mission to help organizations influence, inspire &amp; delight audiences they care about without limits of space &amp; time. Rated #1 by our customers on review sites such as G2, Capterra, and SourceForge, we empower companies to host engaging &amp; high-impact events using our best-in-class tech, combined with unbeatable customer support.
 
 
 We are hiring Project Coordinators in the
 
 EST time zone
 
 for a hybrid role, requiring 20 hours per week from the office. As a Project Coordinator, you will play a key role in ensuring the success of vFairs customers. You will be actively involved throughout the entire customer lifecycle starting from onboarding post-contract and continuing through the duration of their subscription.
 
 
 You will own and manage
 
 
 <ul>
 <li>
 Customer onboarding experience
 </li>
 <li>
 Create strong relationships with customers
 </li>
 <li>
 Customer loyalty
 </li>
 <li>
 Customer product adoption
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Plan, execute and oversee inspection and testing of incoming and outgoing product to confirm quality conformance to specifications and quality deliverables
 </li>
 <li>
 Assist operations and local quality function in tracking, documenting, and reporting quality levels
 </li>
 <li>
 Analyze and investigate product complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements
 
 
 </li>
 </ul>
 
 Some Ideal Traits For This Role Are
 
 
 
 <ul>
 <li>
 Professional. You&rsquo;ll be liaising with high-level customers from world-renowned companies, universities and government organizations, so it&rsquo;s important to be professional always. Experience with large enterprise clients is preferred.
 </li>
 <li>
 Analytical. You can review trends and client information to identify product or service growth opportunities.
 </li>
 <li>
 Mind of a Consultant. This is a highly consultative enabling you to assess the potential of a client and develop a strategy to help achieve success.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Ownership. You are someone who likes to take ownership. Customer Success will define your success. You are someone who likes to work hard to ensure that each one of the clients that you are working with benefits immensely from their relationship with you.
 </li>
 <li>
 Flexible. vFairs.com serves clients in different time zones and we aim to serve our clients 24/7 during their LIVE events. While there will be other team members who will work with you make sure that your client gets the best customer support ever - you are someone who would be flexible to work on weekends / public holidays as and when the work requires that.
 </li>
 <li>
 Multi-tasker. We are looking for someone who thrives in a multi-tasking environment and can adjust priorities on-the-fly.
 </li>
 <li>
 Experience. 0 - 1 year experience in customer support, project management, or other client-relations roles.
 </li>
 <li>
 Tech-aptitude. You should be tech-savvy. You should have had prior experience working with Google Apps for Work (Gmail, Calendar, Drive, Docs, Sheets)
 </li>
 <li>
 Written and Verbal Communication skills. We are looking for someone who has impeccable written and verbal communication skills. You can adapt your communication skills to the type of client you are working with.
 </li>
 <li>
 Preferably a degree in CS or Software Engineering
 </li>
 </ul>
</div>

Project Coordinator

Naelaesthetics

At Tech BPO, we take pride in delivering top-quality services with innovation at the core of what we do. As a trusted leader in cost estimation services, we provide businesses across multiple industries with reliable, data-driven solutions that support smarter decision-making, efficiency, and profitability.We&rsquo;re looking for a Client Success Executive who will be the bridge between our clients and our internal teams, ensuring every client feels valued, supported, and successful in working with us.What You&rsquo;ll Do<ul><li>Be the primary contact for clients, offering proactive support and ensuring they&rsquo;re satisfied at every step.</li><li>Build strong, lasting relationships by understanding clients&rsquo; business goals and cost estimation requirements.</li><li>Regularly check in with clients to address concerns, resolve issues, and maintain trust.</li><li>Guide new clients through the onboarding process, ensuring a seamless start to their journey with us.</li><li>Provide expert guidance on cost estimation strategies, timelines, and expectations.</li><li>Collaborate closely with internal teams to make sure deliverables are accurate, timely, and aligned with client needs.</li><li>Track client projects to ensure smooth progress and effective communication throughout.</li><li>Act quickly to resolve challenges, coordinating with relevant teams as needed.</li><li>Gather client feedback to identify service improvement opportunities.</li><li>Share insights and suggestions with the Client Success Manager and other teams to enhance the overall client experience.</li><li>Recommend product or service enhancements based on client feedback and industry best practices.</li></ul>What We&rsquo;re Looking For<ul><li>1&ndash;2 years of experience in client success, account management, or customer support (experience in consulting or service-based industries preferred).</li><li>Background in cost estimation, construction, or related industries is a plus.</li><li>Strong verbal and written communication skills.</li><li>Excellent organizational and time-management abilities.</li><li>Comfortable handling multiple clients and projects at once.</li></ul>Why You&rsquo;ll Love Working With Us<ul><li>Provident Fund to help secure your future.</li><li>Health Insurance coverage for you and your family.</li><li>Performance-based incentives in dollars &ndash; your hard work truly pays off.</li><li>Appreciation Certificates to celebrate your milestones and achievements.</li><li>A supportive, growth-oriented environment with opportunities to sharpen your skills and gain international exposure.</li></ul>Job Type: Full-time, On-site Shift Timing: 6:00 PM &ndash; 3:00 AM (Night Shift), Monday to Friday Salary Range: PKR 70,000 &ndash; 100,000 Location: College Road, near Wapda Town, Township, LahoreJob Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

Client Success Executive / BPO- Night Shift

DYNAMIC SOLUTIONS

Hiring: Customer Success Representative &ndash; LahoreCompany: Dynamic SolutionsLocation: On-site, LahoreJob Type: Full-timeAbout Us:Dynamic Solutions is a leading BPO &amp; software solutions provider, helping businesses deliver seamless operations and outstanding customer experiences.Your Role:Be the first point of contact for customers via calls, chats, and emails.Resolve queries, ensure satisfaction, and maintain accurate CRM documentation.Support customer retention, upselling opportunities, and smooth issue resolution.You Need:Min. Intermediate (12th Grade)6+ months in customer support or related roleExcellent communication &amp; problem-solving skillsBasic MS Excel/Google Sheets knowledgeWillingness to work in rotational shiftsOn-site in Lahore |Apply: recruiter@dynamicsols.comWhatsApp: 03400003008#BPOhiring #CustomerSuccess #SupportJobs #LahoreJobsJob Type: Full-timePay: Rs22.00 - Rs33.00 per monthWork Location: In person

Customer Success Specialist

Mugshei

Position: Client Retention Officer Company: Mugshei Pvt Ltd Location: Garden Town Lahore Job Type: Full-Time - Night Shift Department: Customer Success / Client ServicesAbout the RoleWe are seeking a proactive and client-focused Client Retention Officer to join our team. The ideal candidate will be responsible for building strong relationships with existing clients, ensuring their satisfaction, and developing strategies to enhance client loyalty. This role is critical in reducing churn, maximizing client lifetime value, and supporting long-term business growth.Key Responsibilities<ul><li>Develop and implement strategies to improve client retention and reduce churn.</li><li>Build and maintain strong, long-term relationships with existing clients.</li><li>Act as the main point of contact for client inquiries, feedback, and concerns.</li><li>Monitor client accounts to identify risks of disengagement and proactively address them.</li><li>Collaborate with sales, marketing, and customer support teams to enhance client experience.</li><li>Conduct regular follow-ups, check-ins, and performance reviews with clients.</li><li>Identify upselling and cross-selling opportunities to maximize revenue from existing clients.</li><li>Maintain accurate client records and prepare retention reports for management.</li><li>Resolve client issues efficiently and ensure a positive client journey.</li><li>Stay updated with industry trends and competitor strategies to enhance client satisfaction.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>Proven experience in client relations, account management, or customer success (1&ndash;3 years preferred).</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Ability to analyze data and prepare client retention reports.</li><li>Problem-solving attitude with a client-centric approach.</li><li>Proficiency in CRM software and MS Office tools.</li><li>Ability to work independently and collaboratively in a fast-paced environment.</li></ul>What We Offer<ul><li>Competitive salary and performance-based incentives.</li><li>Professional growth and training opportunities.</li><li>A collaborative and supportive work environment.</li><li>Opportunities to make a meaningful impact on client relationships and company success.</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Client Retention Officer - Night Shift

Simcoe IT

Client Success ExecutiveSalary: 40k to 60kExperience Required: 1&ndash;2 yearsLocation: 39 C Plaza, Etihad Town, Raiwind Road LahoreFull-time Office basedResponsibilities:* Main point of contact for assigned clients, ensuring smooth communication and relationship management.* Understand client requirements and ensure timely delivery of recruitment services.* Coordinate with the sales team to understand commitments made to clients.* Work closely with the recruitment team to ensure hiring needs are fulfilled as per timelines.* Follow up with clients on feedback and address any service-related concerns proactively.* Track client satisfaction and suggest improvements for better service delivery.* Maintain accurate records of client communications, requirements, and progress updates.Requirements:Bachelor&rsquo;s degree in Business Administration, HR, Marketing, or a related field.1&ndash;2 years of experience in client success, account management, or client-facing rolesAbility to manage multiple client accounts and deliver within timelines.Proficiency in MS Office (Excel, Word, PowerPoint)Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthApplication Question(s):<ul><li>Office location: Etihad Town, Raiwind Road, Lahore</li></ul>Is this feasible for you ???Experience:<ul><li>Project Management: 1 year (Required)</li><li>Client Success: 2 years (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: On the road

Client Success Executive

Explore 1001+ Customer success manager in Lahore this September. Find roles across top companies and apply now to boost your career.