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customer success manager linkedin talent solutions

LinkedIn

<div>
 
 Company Description
 
 
 
 LinkedIn is the world&rsquo;s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We&rsquo;re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that&rsquo;s built on trust, care, inclusion, and fun &ndash; where everyone can succeed.
 
 
 Join us to transform the way the world works.
 
 
 
 Job Description
 
 
 
 At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
 
 
 The Customer Success Manager (CSM) partners closely with their assigned sales partners to ensure LinkedIn Customers achieve a significant return on investment and drive business success with their LinkedIn Hiring Solutions investment.
 
 
 As a CSM you will be tasked with:
 
 
 <ul>
 <li>
 Serving as a Customer Champion and Advocate
 </li>
 <li>
 Helping Customers realize value from their investment
 </li>
 <li>
 Partnering on customer retention and expansion.
 
 
 
 </li>
 </ul>
 The CSM will partner with various stakeholders within assigned customers, to ensure effective user and product onboarding and engagement on LinkedIn Hiring products and solutions.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Partner with sales counterparts on prioritized customers to drive overall engagement, identifying value for customer and helping them achieve success with LinkedIn solutions.
 </li>
 <li>
 Act as a trusted consultant and strategic advisor to end users and their management to drive product adoption and ensure they leverage the solution to achieve agreed upon operational priorities, leading to full business value
 </li>
 <li>
 Analyze current customer engagement metrics and leverage scaled learning resources to provide new and ongoing product education options, applying a problem-solving mindset to address gaps and drive impact
 </li>
 <li>
 Drive greater customer engagement across complex, global accounts by applying data insights, product, and industry expertise.
 </li>
 <li>
 Drive AI feature adoption and bring customers on the change journey in the new Agentic future
 </li>
 <li>
 Understand the tech stack of customers and collaborate proactively on driving strong integrations with LinkedIn tools, to provide strong leverage to our customers
 </li>
 <li>
 Maintain an understanding of LinkedIn&rsquo;s Hiring products and industry knowledge to effectively drive customer engagement on relevant features/functionality for their specific business needs
 </li>
 <li>
 Provide best practices to help drive user behavior and product adoption, and map Hiring solutions to existing customer workflows
 </li>
 <li>
 Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success, leveraging a problem-solving approach to remove adoption barriers
 </li>
 <li>
 Maintain an understanding of Hiring products and industry knowledge to effectively drive greater customer engagement on the most relevant features/functionality for their specific business needs
 </li>
 <li>
 Interpret customer insights to drive change in product and act as voice of customer to LinkedIn Product teams, influencing roadmaps and future innovation through strategic input
 </li>
 <li>
 Work with our global support team to ensure customer escalations are resolved and lean in as needed.
 </li>
 <li>
 Document all communication with customers accurately and in a timely manner via system tools
 </li>
 <li>
 Travel may be required as per customer need to build stronger engagement
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Basic Qualifications:
 
 
 
 <ul>
 <li>
 5+ years of experience in any of the following: Customer Success, Account Management/Sales, Consulting, Product Training and Enablement, Project Management, Change Management
 
 
 
 </li>
 </ul>
 
 
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 Recruiting or other applicable talent experience
 </li>
 <li>
 Fundamental interpersonal skills, demonstrated by the ability to build authentic business relationships and effectively manage relational challenges
 </li>
 <li>
 Fundamental organization, project management, and time management skills
 </li>
 <li>
 Experience analyzing data, trends, and client information to identify product or growth opportunities in service of customer value
 </li>
 <li>
 Strong verbal and written communication skills, including expertise in presenting to both small and large audiences
 </li>
 <li>
 Fundamental understanding of Sales concepts and Software as a Service
 </li>
 <li>
 Bachelor's degree or equivalent practical experience
 
 
 
 </li>
 </ul>
 
 Suggested Skills:
 
 
 
 <ul>
 <li>
 Consulting
 </li>
 <li>
 Customer success
 </li>
 <li>
 Business Strategy
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 India Disability Policy
 
 
 
 LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
 
 
 
 Global Data Privacy Notice for Job Candidates
 
 
 
 Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
 
 
</div>

Customer Success Manager, LinkedIn Talent Solutions

<div>
 
 Company Description
 
 
 
 LinkedIn is the world&rsquo;s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We&rsquo;re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that&rsquo;s built on trust, care, inclusion, and fun &ndash; where everyone can succeed.
 
 
 Join us to transform the way the world works.
 
 
 
 Job Description
 
 
 
 
 Location
 
 : Bangalore
 
 
 At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
 
 
 LinkedIn Marketing Solutions is searching for a stellar Client Solutions Manager(CSM) who will be responsible to consult and help grow some of our most strategic &amp; high potential clients. Client Solutions Managers are focused on helping our clients achieve their marketing objectives on the platform. They provide campaign intelligence and ongoing campaign strategy consultation. CSMs are responsible to leverage data and analytics to find opportunities for upsell/cross-sell. CSMs bring a deep understanding of the industry, competitor landscape, and overall digital marketing ecosystem. Client Solutions Managers are nimble, team players, comfortable managing multiple clients, campaigns, and projects concurrently. This is a sales quota-carrying role.
 
 
 
 Responsibilities:
 
 
 
 
 Grow the portfolio
 
 
 
 <ul>
 <li>
 Partner with the Account Director to create a seamless post-sale client experience &amp; help deliver on expected ROI
 </li>
 <li>
 Develop and cultivate deep relationships with senior executive clients at SVP, VP and CMO levels and leverage to build expertise on client&rsquo;s business or industry specifics, competitive landscape and product differentiators
 </li>
 <li>
 Identify and implement intelligent client research, ROI reporting and industry-specific information by leveraging internal tools and resources for teams&rsquo; benefit
 </li>
 <li>
 Consistent achievement of business-level revenue and consumption targets through disciplined pipeline, forecast and risk management on a monthly/quarterly basis
 </li>
 <li>
 Manage all end-to-end aspects of the customers&rsquo; media campaigns including targeting, implementation, optimization, and reporting.
 </li>
 <li>
 Proactively communicate customer issues to LinkedIn sales support teams across Ad Operations, Insights, and Creative, etc., and provide ongoing follow-up and customer communications to troubleshoot campaigns and ensure error free execution.
 </li>
 <li>
 Manage all aspects of each LinkedIn customers marketing campaign to ensure customers&rsquo; objectives are met, from making recommendations on target audiences to proving ROI through campaign insights.
 </li>
 <li>
 Ability to build deep relationships with C-suite audience/key business decision-makers from the Marketing, PR/Comms, Talent Acquisition worlds
 </li>
 <li>
 Drive portfolio level revenue growth and exceed revenue targets consistently
 
 
 
 </li>
 </ul>
 
 Provide consultative servicing
 
 
 
 <ul>
 <li>
 Consult and own all aspects of the client&rsquo;s media campaigns including targeting, content, user journey, implementation, optimization, and reporting
 </li>
 <li>
 Proactively analyze and optimize customers&rsquo; advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are met
 </li>
 <li>
 Manage relationships with multiple stakeholders, both internally and externally
 </li>
 <li>
 Provide qualitative assessment on creative copy and help drive platform-specific content strategy
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Basic Qualifications:
 
 
 
 <ul>
 <li>
 BA/BS degree or equivalent practical experience
 </li>
 <li>
 4+ years of experience in media planning, digital marketing, social marketing or media campaign management and execution
 
 
 
 </li>
 </ul>
 
 Preferred Qualifications :
 
 
 
 <ul>
 <li>
 Experience in media planning, digital marketing, social marketing or media campaign management and execution
 </li>
 <li>
 Demonstrated analytical background and experience with statistical analysis, return on investment modeling, and advertising/media analytics
 </li>
 <li>
 Ability to think strategically with a proven track record of providing consultative and data-driven solutions
 </li>
 <li>
 Demonstrated understanding of internet advertising technology and marketing automation
 </li>
 <li>
 Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
 </li>
 <li>
 Ability to work independently and collaborate functionally
 
 
 
 </li>
 </ul>
 
 Suggested Skills:
 
 
 
 <ul>
 <li>
 Campaign Management
 </li>
 <li>
 Client Relationship Management
 </li>
 <li>
 Prioritization
 </li>
 <li>
 Upselling &amp; Renewals
 </li>
 <li>
 Analytical Thinking
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 India Disability Policy
 
 
 
 LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
 
 
 
 Global Data Privacy Notice for Job Candidates
 
 
 
 Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
 
 
</div>

Client Solutions Manager

Phenom

<div>
 
 Job Requirements
 
 
 
 
 Phenom Intro:
 
 
 
 Our purpose is to help a billion people find the right work! Phenom is an AI-Powered
 
 
 talent experience platform that is redefining the HR tech space. We have grown into
 
 
 a global organization with offices in 6 countries and over 1,500 employees. As an HR
 
 
 tech unicorn organization, innovation and creativity is within our DNA. Come help us
 
 
 make every talent moment Phenomenal!
 
 
 At Phenom, we love solving our customers&rsquo; challenging problems in talent
 
 
 management. We are one team together, dream big and deliver superior customer
 
 
 experience through AI-powered innovative products. You will be a part of an
 
 
 inspiring product team that drives create innovative products to deliver superior
 
 
 experiences and values to our customers.
 
 
 
 About The Role
 
 
 
 The Customer Success Manager role at Phenom is responsible for our customers' post-sales and implementation journey, focusing on helping them achieve their business outcomes and continually driving value from the Phenom Talent Experience Platform. Our Customer Success Specialists share best practices and playbooks to help our customers scale adoption and usage while achieving their goals.
 
 
 You will become a trusted advisor to help our customers navigate the digital transformation landscape. You will help them define their key aspirations and leverage AI powered Phenom application to re-design the way they acquire, engage, and empower talent, internally and externally, across the globe. You will also be the voice of our customers back to Phenom.
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Evangelize products with our customers and ensure customers maximize product value
 </li>
 <li>
 Thought partner with the customer in defining the right strategy
 </li>
 <li>
 Unblock internal escalations by partnering with cross functional teams including product, engineering, managed services, support, and account management
 </li>
 <li>
 Influence Phenom&rsquo;s strategic direction by understanding customer&rsquo;s business, challenges, desired outcomes, and requested product features
 </li>
 <li>
 Drive customer satisfaction to guarantee customer renewal and retention
 </li>
 <li>
 Upkeep with upcoming features and roadmap to strategize customer goals
 </li>
 <li>
 Track and monitor customer health using internal tools like Salesforce and Totango.
 </li>
 <li>
 Attention to detail, ability to understand, articulate and manage customer expectations
 </li>
 <li>
 Manage a portfolio of large to small accounts
 </li>
 <li>
 Basic Qualifications:
 </li>
 <li>
 5+ years of experience in management consulting, functional HR talent acquisition/talent management/learning/etc., customer success, or account management
 </li>
 <li>
 Preferred Qualifications:
 </li>
 <li>
 5+ years of experience in or more areas of consulting, testing, support, functional HR talent acquisition/talent management/learning/etc., customer success, and/or account management
 </li>
 <li>
 Knowledge of how enterprise implementations, professional services, support processes work &ndash; will be a definite plus.
 </li>
 <li>
 Experience in AI powered technologies in the HR space or working at a fast-growing technology/SaaS company
 </li>
 <li>
 Strong verbal and written communication skills
 </li>
 <li>
 Experience in providing trainings, demos, and participate in webinars/conferences
 
 
 </li>
 </ul>
 We are a team of self-starters who excel in their fields. We believe in giving you responsibility, not a task. We expect you to take ownership and pride in the work you are doing and see the positive impact of your work on your colleagues and our customers. We believe in providing transparency and support, so you can do the best work of your career.
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 Health and wellness benefits/programs to support holistic employee health
 </li>
 <li>
 Growing organization with career pathing and development opportunities
 </li>
 <li>
 Tons of perks in every location for all Phenoms!
 </li>
 </ul>
</div>

Customer Success Manager

Navi

<div>
 
 
 Associate Product Manager II
 
 
 
 
 
 
 
 Location: Bengaluru
 
 
 
 
 
 
 
 About the Team
 
 
 
 Navi&rsquo;s Product Team builds solutions that are simple, scalable, and centered on real user
 
 
 needs. The team strongly collaborates across functions&mdash;engineering, design, data, and
 
 
 business&mdash;to turn insight into impact.
 
 
 
 
 
 
 About the Role
 
 
 
 As an Associate Product Manager II, you will play a key role in building customer-centric
 
 
 products by combining user empathy, data insights, and structured problem-solving.
 
 
 Working closely with cross-functional teams, you&rsquo;ll contribute to defining the product
 
 
 roadmap, improving user experiences, and driving measurable outcomes. This role is
 
 
 ideal for someone with a strong foundation in product thinking and a passion for
 
 
 delivering impactful solutions with increasing independence.
 
 
 
 
 
 
 What We Expect From You
 
 
 <ul>
 <li>
 Represent the customer. Actively try to understand and build features by
 </li>
 </ul>
 
 keeping customers in mind.
 
 <ul>
 <li>
 Understand the needs of our customers and business to help create the
 </li>
 </ul>
 
 roadmap for your product area.
 
 <ul>
 <li>
 Develop a deep understanding of our customers and build the best product
 </li>
 </ul>
 
 user experiences on their behalf through market research, experimentation,
 
 
 user testing, and data analysis.
 
 <ul>
 <li>
 Define and analyze metrics that inform the success of products.
 </li>
 <li>
 Drive the cross-functional team (engineering, design, etc.) to deliver on the
 </li>
 </ul>
 
 product outcome with minimal help from managers.
 
 
 
 
 
 
 Must Haves
 
 
 <ul>
 <li>
 2-5 years of relevant product management experience.
 </li>
 <li>
 Empathy towards needs, concerns, and experience of the end user of the product.
 </li>
 <li>
 Strong Product Thinking.
 </li>
 <li>
 Strong, structured problem solving.
 </li>
 <li>
 Technology grounding.
 </li>
 <li>
 Strong written and verbal communication skills with a talent for articulating.
 </li>
 </ul>
 
 
 
 
 
 About Navi
 
 
 
 We are on a mission to make finance simple, accessible and affordable for a billion
 
 
 Indians. Guided by a strong customer-first approach, we are building tech-first solutions
 
 
 that work at scale. Our offerings include a range of financial products and services
 
 
 across Loans, Insurance, Mutual Funds, Digital Gold and UPI.
 
 
 Founded by
 
 Sachin Bansal &amp; Ankit Agarwal
 
 in 2018, we are one of India&rsquo;s
 
 
 fastest-growing financial services organisations. But we&rsquo;re just getting started!
 
 
 
 
 
 
 Our Culture
 
 
 
 At Navi, we&rsquo;re a place where ambition meets opportunity and ideas turn into impact
 
 
 quickly. We empower people with high ownership from the start, encouraging them to
 
 
 solve meaningful problems and build with excellence. Teams here work in an
 
 
 environment that values speed, collaboration and craftsmanship, while celebrating
 
 
 learning, growth and shared wins along the way. Whether you&rsquo;re shaping the future offintech products or driving innovation behind the scenes, life at Navi means being part
 
 
 of a high-energy, talent-driven workplace where your contributions truly make a
 
 
 difference.
 
 
 
 We&rsquo;re guided by our own operating system - The Navi OS - a set of principles that
 
 
 
 
 shape how we work and win together. You can explore them at navi.com/our-values
 
 
 
 
 to see what drives us every day.
 
 
 
 If this feels like you, Navi is the place to grow, thrive and make a real impact.
 
</div>

Associate Product Manager II

<div>
 
 Company Description
 
 
 
 LinkedIn is the world&rsquo;s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We&rsquo;re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that&rsquo;s built on trust, care, inclusion, and fun &ndash; where everyone can succeed.
 
 
 Join us to transform the way the world works.
 
 
 
 Job Description
 
 
 
 LinkedIn&rsquo;s vision is to create economic opportunity for every member of the global workforce. Our global Product Design team advances this vision through quality, inclusive design. We're passionate about designing an equal, fair, and accessible platform that&rsquo;s modern, engaging, and responsible.
 
 
 This role will be based in Bangalore, India.
 
 
 At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
 
 
 Our products help professionals all over the world stay connected, informed, and productive. The LinkedIn ecosystem is about more than just job hunting. We create and support active communities and enterprise products around sales, marketing, learning, and recruiting.
 
 
 Join us in an influential leadership role where you'll drive Marketing Solutions, Business Platform and Talent Solutions charters led from India. As the leader of this team, you&rsquo;ll work closely with the Product and Engineering leaders to craft and sustain compelling offerings that positions LinkedIn as a trusted partner to our customers for their marketing and talent needs, while ensuring the ease of doing business with LinkedIn. If you are passionate about creating meaningful experiences for a world-class design team, this is the perfect opportunity for you!
 
 
 Why lead a Product Design team at LinkedIn?
 
 
 <ul>
 <li>
 Get the resources you need to hire, grow, and retain top design talent
 </li>
 <li>
 Develop deep understanding of a dynamic, complex product ecosystem
 </li>
 <li>
 We&rsquo;re committed to compassionate, empathetic leadership
 </li>
 <li>
 We value inclusivity and trust, the foundations of a well-supported team
 
 
 
 </li>
 </ul>
 You&rsquo;ll shape the future of the business in collaboration with product and engineering partners, and design teams across the organization. Come lead a diverse, empowered team, designing for the world&rsquo;s workforce.
 
 
 Learn more about our design community at design.linkedin.com
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Define, direct, and oversee the creative direction of our suite of products with an incredible sense of craft and attention to detail
 </li>
 <li>
 Proactively seek opportunities to drive marketplace growth and integrate with other LinkedIn business solutions
 </li>
 <li>
 Effectively communicate ideas, design rationale and specifics of the design approach
 </li>
 <li>
 Create holistic design solutions that address business, brand, and user needs
 </li>
 <li>
 Manage, coach, and provide directed feedback to support people in their growth and the delivery of quality experiences
 
 
 
 </li>
 </ul>
 Application Requirements:
 
 
 <ul>
 <li>
 To be considered for this position, you must include your portfolio, website or other samples of work.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Basic Qualifications:
 
 
 <ul>
 <li>
 BA/BS degree in graphic design, design communication, human-computer interaction, or related field or equivalent combination of education and experience
 </li>
 <li>
 Minimum of 6+ years of experience managing and directing creative projects
 </li>
 <li>
 Experience directing and guiding a team through a complete lifecycle of several launched projects
 
 
 
 </li>
 </ul>
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Strong experience in delivering/managing large-scale projects independently; Projects are forward-thinking and shape the future of the business;
 </li>
 <li>
 Demonstrated ability to drive strategy and vision for respective projects and teams
 </li>
 <li>
 Strong ability to deliver design solutions for unstructured problems that have many dependencies
 </li>
 <li>
 Embraces ambiguity and can transform it into effective, actionable plans
 </li>
 <li>
 Strong ability to develop a team to become the next generation of key contributors within the design team &ndash; promoting sharing work openly and welcoming feedback
 </li>
 <li>
 Identifies cross-team dependencies
 </li>
 <li>
 Have managed and led portfolio of products
 </li>
 <li>
 Have led AI product design initiatives
 </li>
 <li>
 Brings multiple design teams together to drive broader alignment
 
 
 
 </li>
 </ul>
 Suggested Skills:
 
 
 <ul>
 <li>
 Product Thinking
 </li>
 <li>
 System and Platform Thinking
 </li>
 <li>
 Visual and Interaction Design
 </li>
 <li>
 Storytelling
 </li>
 <li>
 Leadership
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 India Disability Policy
 
 
 
 LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
 
 
 
 Global Data Privacy Notice for Job Candidates
 
 
 
 Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
 
 
</div>

Senior Manager, Product Design

Infosys BPM

<div>
 
 🚀
 
 Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support!
 
 
 
 
 
 
 📍
 
 Locations:
 
 Bangalore (Interview),
 
 Job Locations
 
 : Bangalore
 
 
 🗓️
 
 Walk-In Dates:
 
 3rd Dec 2025, 5th Dec 2025.
 
 
 ⏰
 
 Time:
 
 10:00 AM to 1:00 PM
 
 
 🏢
 
 Venue:
 
 
 Infosys BPM Limited,
 
 
 
 
 No. 40/P-41/P, Building # : 68, Gate #: 2 electronic City phase 2, Industrial Area, Konappana Agrahara, Bangalore 560100.
 
 
 
 
 
 
 
 Landmark:
 
 : In Between Sunik Industries and Tejas Networks
 
 
 
 
 
 🔔
 
 Mode:
 
 100% Work from Office (WFO)
 
 
 
 
 
 
 About the Role:
 
 
 
 We are looking for a seasoned
 
 Operations Manager (JL-5)
 
 with strong expertise in managing large-scale customer service operations across omni-channel platforms. The ideal candidate will have proven leadership experience and a deep understanding of operational excellence in a dynamic environment.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Lead and manage operations for
 
 customer service domain
 
 across
 
 voice, chat, and email channels
 
 .
 </li>
 <li>
 Drive performance and ensure adherence to SLAs and KPIs.
 </li>
 <li>
 Manage a team of
 
 80+ FTEs
 
 , ensuring high engagement and productivity.
 </li>
 <li>
 Collaborate with clients and internal stakeholders for seamless delivery.
 </li>
 <li>
 Implement process improvements and leverage technology for efficiency.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications:
 
 
 <ul>
 <li>
 
 Minimum 12 years
 
 of experience in operations.
 </li>
 <li>
 At least
 
 2 years as JL-5 Operations Manager
 
 (must be an experienced manager, not aspiring).
 </li>
 <li>
 Strong experience in
 
 omni-channel platforms
 
 (voice, chat, email).
 </li>
 <li>
 Preferably with
 
 SaaS exposure
 
 .
 </li>
 <li>
 Excellent communication and stakeholder management skills.
 </li>
 <li>
 Strong analytical skills and understanding of
 
 technical platforms and telephony channels
 
 .
 </li>
 <li>
 Proven ability in
 
 team performance management
 
 and SLA adherence.
 </li>
 </ul>
 
 
 
 
 📝
 
 Mandatory Documents to Carry
 
 
 
 
 
 <ul>
 <li>
 Updated
 
 printout of your resume
 
 </li>
 <li>
 Any
 
 2 government-issued photo IDs
 
 (PAN / Aadhar / Voter ID / Passport)
 </li>
 <li>
 
 All original academic documents
 
 for verification:
 </li>
 <li>
 &rtrif; 10th &amp; 12th Marksheets
 </li>
 <li>
 &rtrif; Graduation (All Semesters, CMM, Provisional &amp; Degree Certificate)
 </li>
 </ul>
 
 ⚠️ Laptops &amp; cameras are
 
 not permitted
 
 due to security restrictions.
 
 
 Government ID is
 
 mandatory for entry
 
 into the campus.
 
 
 
 
 
 📌
 
 How to Attend the Walk-In
 
 
 
 
 
 <ul>
 <li>
 
 Carry a copy of this email/invitation
 
 </li>
 <li>
 
 Register your application in advance
 
 </li>
 <li>
 Walk into the
 
 Infosys Bangalore Electronic city Phase 2 office
 
 
 on
 
 3rd Dec 2025, 5th Dec 2025 between
 
 10:00 AM 1:00 PM
 
 </li>
 </ul>
 
 
 
 
 🌟 Why Infosys BPM?
 
 
 
 
 <ul>
 <li>
 💼 Work with a global brand
 </li>
 <li>
 📚 Extensive training &amp; upskilling programs
 </li>
 <li>
 🚀 Fast-track career growth in tech support or customer success
 </li>
 <li>
 🌏 Dynamic, inclusive, and team-oriented culture
 </li>
 </ul>
 
 
 
 
 
 Come build your career with Infosys BPM. Lets grow, together.
 
 
 
 
 
 
 We cant wait to meet you!
 
 
 
 
 
 
 Warm Regards,
 
 
 
 
 Talent Acquisition Team
 
 
 
 📩
 
 Infosys BPM Ltd.
 
 
 
 💼
 
 Human Resources | INFY HR
 
 
 
 🌐
 
 www.infosysbpm.com
 
 
 
 📍
 
 Bangalore | Pune | Global Locations
 
 
 
 
 Transforming Talent | Empowering Careers
 
 
</div>

Walk-In Drive - Operations Manager - Customer Support - 12 to 15 yrs exp

<div>
 
 Company Description
 
 
 
 LinkedIn is the world&rsquo;s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We&rsquo;re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that&rsquo;s built on trust, care, inclusion, and fun &ndash; where everyone can succeed.
 
 
 Join us to transform the way the world works.
 
 
 
 Job Description
 
 
 
 This is Bangalore based role.
 
 
 At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
 
 
 LinkedIn&rsquo;s Business Platform is the foundation upon which we can deliver value to our customers, at scale, and ultimately drive $10B+ in annual revenue. This platform powers the best discovery, purchasing, management, success and growth experiences for customers and employees. Our Go-to-Market (GTM) R&amp;D team is the engine that empowers our sales organization to be more effective and efficient. We build and scale the critical platforms that underpin the entire sales process&mdash;from sales planning and engagement to pipeline management and revenue generation. This is a high-impact role with direct visibility into LinkedIn's core revenue streams, specifically supporting our fast-growing field sales business.
 
 
 We are looking for a seasoned and strategic Product Manager to join our product organization. This role is a unique opportunity to own the vision and roadmap for the platforms that power our sales teams. This includes leveraging a diverse team to bring big, ambitious ideas &ldquo;to life&rdquo; while collaborating closely with cross-functional teams including other Product Managers in the product organization, Sales, Sales operations, Product Marketing, design, engineering, data science and business operations. You will work closely with our R&amp;D and business teams in Bangalore and globally. The ideal candidate will be a customer-centric and data-driven leader who can navigate complex technical landscapes and align diverse stakeholders to deliver products that have a tangible impact on our sales teams' success.
 
 
 Searching for your dream job? At LinkedIn, we strive to help our employees find passion and purpose. Join us in changing the way the world works.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Define and Execute Product Strategy: Own the vision, strategy, and multi-year roadmap for our Go-to-Market (GTM) platforms, focusing on sales planning and engagement systems. You will be a key driver in shaping how we leverage AI and Generative AI to redefine the future of sales tools and workflows.
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 Drive Product Development: Lead the end-to-end product lifecycle from ideation and requirements definition to launch and post-launch analysis. This involves partnering with Engineering and Data Science teams to build AI-driven capabilities, integrate predictive insights, and ensure the successful delivery of features that help our sales teams sell smarter and more efficiently.
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 Lead Cross-Functional Alignment: Act as the central point of contact, collaborating closely with local and global stakeholders, including R&amp;D, Sales Operations, Product Marketing, Finance, and Field Sales. You'll gain input from these teams to align visions, prioritize roadmaps, and ensure your product meets critical business needs.
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 Champion the Customer: Serve as the voice of the sales professional, deeply understanding their pain points and translating them into product requirements that drive adoption and usage. Clearly communicate product benefits to both internal teams and end-users.
 
 
 
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 </ul>
 
 Qualifications
 
 
 
 Basic Qualifications
 
 
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 BS/BA Degree in a technology related field OR equivalent experience
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 4+ years of experience in product management or equivalent role
 
 
 
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 </ul>
 
 Preferred Qualifications
 
 
 
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 MS degree in a technology-related field
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 SaaS and Enterprise Platform Expertise: Experience building and scaling B2B or enterprise SaaS platforms, particularly within the Go-to-Market (GTM) space for global companies. You have a deep understanding of the end-to-end sales lifecycle, from lead management to sales compensation and financial reporting.
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 Technical and Product Acumen: Proven ability to build web products, with a track record of driving product planning, development, and launch. You have hands-on experience procuring, customizing, integrating, deploying, and managing major GTM technologies for both new launches and migrations.
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 Influential Leadership: Demonstrated ability to manage and influence stakeholders across highly cross-functional and global teams. You excel at communicating complex technical concepts to both technical and non-technical audiences, building strong partnerships with Engineering, Finance, and Sales teams.
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 Strategic &amp; Customer-Centric Thinking: A passion for leveraging technology to solve complex business problems. You have a proven track record of defining product strategy, planning roadmaps, and leading product development from ideation to launch.
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 System Integration Knowledge: Experience working with or managing products that integrate with core sales systems like Microsoft Dynamics 365 or Salesforce.
 
 
 
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 </ul>
 Suggest Skills
 
 
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 CRM Integrations &amp; API Management
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 Pipeline Management &amp; Forecasting
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 Lead Management &amp; Scoring
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 Revenue Operations &amp; Sales Operations
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 Sales Compensation
 
 
 
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 </ul>
 
 Additional Information
 
 
 
 
 India Disability Policy
 
 
 
 LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
 
 
 
 Global Data Privacy Notice for Job Candidates
 
 
 
 Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
 
 
</div>

Product Manager

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