customer experience executive Jobs in Test Jobs In Test Jobs In Mangaluru

customer experience executive

customer success account manager Jobs in Test Jobs In Test Jobs In Mangaluru

customer success account manager

customer support associate - escalation specialist Jobs in Test Jobs In Test Jobs In Mangaluru

customer support associate - escalation specialist

hr service delivery associate Jobs in Test Jobs In Test Jobs In Mangaluru

hr service delivery associate

it support engineer Jobs in Test Jobs In Test Jobs In Mangaluru

it support engineer

customer support associate escalation specialist

Laundryheap

<div>
 Laundryheap is an award-winning, industry-leading startup that's transforming the way people do laundry and dry cleaning. We collect, clean, and deliver items back to customers in as little as 24 hours, making us one of the fastest services in the industry.
 
 
 Headquartered in the UK, our service is live in 14 international markets and rapidly expanding across Europe, Asia, and North America.
 
 
 We're now seeking an energetic, detail-oriented individual to join our team in our Bengaluru office. As an international brand working across multiple time zones, we're looking for someone flexible, adaptable, and excited to work in rotating shifts to support our global operations.
 
 
 
 Make a real impact 🚀
 
 
 
 At Laundryheap, every conversation matters. As part of our Escalations team, you'll be the voice that turns challenging situations into positive customer experiences. You'll play a key role in solving complex issues, supporting customers through claims or refunds, and helping us build trust and loyalty in one of the fastest-growing on-demand services.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Investigate, manage, and resolve escalated or complex customer queries (claims, refunds, etc.), getting to the root cause to reduce future issues
 </li>
 <li>
 Think creatively to propose fair, customer-focused solutions while following processes and policies
 </li>
 <li>
 Share insights and highlight customer trends to improve journeys and processes across teams
 </li>
 <li>
 Build productive relationships with colleagues across Operations and the wider business
 </li>
 <li>
 Deliver fair, timely outcomes for customers while maintaining brand reputation
 </li>
 <li>
 Meet and exceed KPIs that drive business results and improve customer experience
 
 
 </li>
 </ul>
 
 What we're looking for
 
 
 
 <ul>
 <li>
 Excellent English communication (spoken &amp; written)
 </li>
 <li>
 Customer service/operations background, ideally in e-commerce, consumer services, or fast-paced industries
 </li>
 <li>
 Confident communicator who can handle difficult conversations and write clear, professional responses
 </li>
 <li>
 Strong attention to detail with a focus on quality and speed
 </li>
 <li>
 Problem-solver who shows initiative, proactivity, and forward-thinking
 </li>
 <li>
 Tech-savvy and quick to adapt to new tools and processes
 </li>
 <li>
 Comfortable working in a dynamic, fast-paced environment
 </li>
 <li>
 Able to prioritise tasks and manage customer expectations effectively
 </li>
 <li>
 French language skills would be a plus but not mandatory.
 </li>
 <li>
 Willingness to commute to our Bangalore office
 
 
 </li>
 </ul>
 
 Why join us?
 
 
 
 <ul>
 <li>
 Be part of a fast-growing global company with opportunities to learn and grow
 </li>
 <li>
 Work in a collaborative environment where your ideas are heard and valued
 </li>
 <li>
 Gain exposure to international markets and complex customer operations
 </li>
 <li>
 Contribute directly to shaping how we support and delight customers worldwide
 
 
 </li>
 </ul>
 
 Work Schedule
 
 
 
 <ul>
 <li>
 9-hour shift (8 working hours)
 </li>
 <li>
 Rotational shifts, including night shifts, weekends included
 
 
 </li>
 </ul>
 👉 Immediate joiners are highly preferred
 
 
 (Designation may vary depending on our organisational structure)
 
 
 We're looking for ambitious, proactive people with a can-do attitude who aren't afraid to make confident decisions. If that sounds like you, don't miss this opportunity: apply now and become part of the international Laundryheap team!
</div>

Customer Support Associate - Escalation Specialist

Amazon

<div>
 
 Description
 
 
 
 About Amazon.com
 
 
 Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
 
 
 
 About The Role
 
 
 
 As a Manager, Vendor Specialist as part of Amazon Vendor Services (AVS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon premium vendors.
 
 
 AVS team is looking for a bright, customer centric, driven, and creative people leader to join our team. The role leads a team of Vendor Specialists responsible for managing business growth for some of the most influential Selling Partners (vendors) on Amazon, ensuring Selling Partner satisfaction with the program through a high level of service and operational standards. In this role, you will manage strategic joint business plans for Selling Partners across your team by collaborating with them to explore innovative ways to identify and execute new selection, merchandising, and operational improvement opportunities. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor&rsquo;s business with Amazon. Your team will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. The candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. Further, the candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. They have a passion for people leadership and are at their best when they&rsquo;re building, developing and managing high-performing teams. Your team will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors.
 
 
 You will lead the team to conceive, create and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor&rsquo;s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor&rsquo;s business.
 
 
 Key job responsibilities
 
 
 Responsibilities Include
 
 
 <ul>
 <li>
 Lead a team of Vendor Specialists, prioritizing strategic initiatives and provide escalation support as needed.
 </li>
 <li>
 Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers
 </li>
 <li>
 Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams.
 </li>
 <li>
 Manage end to end goal setting for team to align with organizational goals.
 </li>
 <li>
 Build relationships with Selling Partners across the portfolio; proactively build joint business plan action items and act as a point of escalation for issues, questions, and concerns.
 </li>
 <li>
 Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization.
 </li>
 <li>
 Leads recruiting and hiring efforts across direct team and broader organization.
 </li>
 <li>
 Manage Selling Partner needs and monitor complexity through efficient resource allocation of Vendor Specialist.
 </li>
 <li>
 Monitor Selling Partner satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Vendor Specialist as appropriate.
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 6+ years of digital advertising and client facing roles with a focus on data analysis experience
 </li>
 <li>
 Bachelor's degree
 </li>
 <li>
 Experience analyzing data and best practices to assess performance drivers
 </li>
 <li>
 Experience influencing internal and external stakeholders
 </li>
 <li>
 Experience with sales CRM tools such as Salesforce or similar software
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 2+ years of mentoring, leading and coaching experience
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ADCI - BLR 14 SEZ
 
 
 Job ID: A2985624
</div>

Manager, Account Management, 5th Avenue

PwC Acceleration Center India

<div>
 At PwC, our people in customer consulting specialise in providing consulting services focused on customer-related strategies and initiatives. These individuals analyse client needs, develop customer-centric solutions, and offer guidance and support to help clients enhance their customer experience and drive business growth. Those in customer sales and services at PwC will specialise in providing consulting services focused on customer sales and service strategies. You will analyse customer engagement processes, develop sales and service strategies, and offer guidance and support to help clients enhance their sales effectiveness, improve customer satisfaction, and drive revenue growth.
 
 
 The Commercial &amp; Service Excellence platform helps clients transform how they engage, sell to, and serve their customers through strategy, operations, and technology. From optimizing go-to-market strategies to delivering and managing Salesforce and Dynamics platforms, the offering enables end-to-end commercial transformation. Whether modernizing sales, marketing, e-commerce or customer service functions, Commercial and Service Excellence equips teams to create connected customer experiences, drive revenue growth, and sustain performance through managed services.
 
 
 Our Sales, Service &amp; Marketing practice team, which is part of CSX, focuses on modernizing commercial functions across marketing, sales, and service to drive profitable growth and customer engagement. Combines strategy, operations, and technology&mdash;including Dynamics, enabling apps, and contact center platforms&mdash;to transform how clients activate and scale in the market.
 
 
 
 OFFERING OVERVIEW: CONTACT CENTER OPERATIONS
 
 
 
 Sales, Service &amp; Marketing practice is one of the most distinctive providers of customer-centric business solutions focusing on Sales operations &amp; Tech enablement, contact center operations &amp; tech enablement, integrated customer experience design &amp; marketing operations &amp; tech enablement. We collaborate with our clients to reinvest in an organization where the customer is at the very center.
 
 
 Our consulting team works with our global clients to design and implement growth, operational and customer focused strategies for sustainable competitive advantage. Our thought leadership and unparalleled experience help clients turn formidable challenges into market advantage across the value chain and around the globe. Additionally, our extensive expertise in various industries allows us to serve clients with consulting services with a focus on the most profitable elements of the value chain to create scalable businesses that will deliver increased sustainable profits.
 
 
 As part of Contact Center Operations, we focus on strategic, process and executional support around contact center operations to improve customer service quality, drive net promoter scores (NPS), increase efficiency, and enhance responsiveness. Includes contact center diagnostics and analytics, omnichannel digital contact center strategy, process improvement, cost reduction. We partner with contact center technology offering to drive value-embedded service delivery.
 
 
 
 Knowledge Preferred
 
 
 
 POSITION REQUIREMENTS &ndash;
 
 Experienced Associate
 
 
 
 Candidates should demonstrate substantial experience and/or knowledge in any sector in the following areas:
 
 
 <ul>
 <li>
 Contact Center Operations: Call flows, escalation paths, KPIs (AHT, FCR, NPS).
 </li>
 <li>
 Tech Stack: Salesforce Service Cloud, Genesys, NICE, Amazon Connect, IVR/CTI basics.
 </li>
 <li>
 Omnichannel Experience: Voice, chat, email, social, bots, and seamless transitions.
 </li>
 <li>
 Workforce Management &amp; Quality: Forecasting, scheduling, scorecards, and process improvement.
 
 
 </li>
 </ul>
 
 Skills Preferred
 
 
 
 Candidate will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance.
 
 
 Candidates should be able to demonstrate extensive customer transformation consulting abilities within a project team that includes the following:
 
 
 
 Significant Experience With Following Skills
 
 
 
 <ul>
 <li>
 Delivered actionable insights through contact center analytics, improving agent performance and CX metrics.
 </li>
 <li>
 Provided end-to-end contact center consulting to drive strategic transformation and operational excellence. Ideate and execute on compelling design workshops for cloud contact center transformations
 </li>
 <li>
 Provided useful contributions to team meetings and conversations, actively participating in client meetings and workshops- Ability to create hypothesis based on understanding of clients&rsquo; issues
 </li>
 <li>
 Conducted in-depth customer journey analysis to pinpoint pain points and optimize interactions.
 </li>
 <li>
 Advised clients on operations strategy to align service delivery with corporate objectives and work on creating Cloud transformation approach for contact center transformations
 </li>
 <li>
 Strengthened service delivery by standardizing processes and implementing quality frameworks.
 </li>
 <li>
 Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities
 </li>
 <li>
 Strategic Problem Solving: Experience in analyzing complex challenges, structure solutions, and drive data-backed decision-making.
 </li>
 <li>
 Client &amp; Stakeholder Management: Skilled in building trusted relationships, managing expectations, and delivering tailored recommendations.
 </li>
 <li>
 Project Delivery Excellence: Experienced in leading engagements from planning through execution, ensuring quality, timelines, and impact.
 
 
 </li>
 </ul>
 
 Educational Background
 
 
 
 
 MBA in Sales / Marketing / Strategy/ Analytics from a premier B-School
 
 
 
 
 Additional Information
 
 
 
 <ul>
 <li>
 Travel Requirements: Travel to client locations may be required as per project requirements.
 </li>
 <li>
 Experience: 2-5 years (Experience Associate) / 5 &ndash; 8 years (Senior Associate) of prior relevant work experience in a Service / Contact Center role in management consulting or similar multinational environment will be a bonus.
 </li>
 </ul>
</div>

Contact Center Operations-Associate-Bangalore

Deutsche Bank

<div>
 
 Position Overview
 
 
 
 
 Job Title-
 
 
 Payments Processing Analyst, Associate
 
 
 
 
 Location- Bangalore, India
 
 
 
 
 Role Description :
 
 
 
 <ul>
 <li>
 The Associate is typically responsible for the supervision and oversight of a team and/or of workflow and functions. The Lead may perform regular business activities but in the main has responsibilities for people management, workflow, training, and performance of controls. This would include to a large degree oversight of performance to Key Performance, Risk Indicators and Service level agreements.
 </li>
 <li>
 They have expertise or deeper understanding of process, product and/or the business and play a key role in facilitating communication between functional teams, sharing knowledge and good practice. They lead and foster the team dynamic, often providing resource strategy input and focus on process and performance efficiency. They are responsible for analysis, change and continuous improvement as well as the first or second level escalation point for the team.
 </li>
 <li>
 The Operations Lead proactively identifies, escalates and takes steps to substantially mitigate risk issues within and outside of direct main business area and is also responsible for building, fostering and managing relationships with relevant stakeholders (internal and/or external) and in particular around the more time critical, complex or regulated tasks. The Associate within Cashops-Payments will take responsibility for the production of timely and accurate processing of transactions and Investigations in various currencies and providing support to internal and external clients as appropriate.
 
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Offer You
 
 
 
 As part of our flexible scheme, here are just some of the benefits that you&rsquo;ll enjoy
 
 
 <ul>
 <li>
 Best in class leave policy
 </li>
 <li>
 Gender neutral parental leaves
 </li>
 <li>
 100% reimbursement under childcare assistance benefit (gender neutral)
 </li>
 <li>
 Sponsorship for Industry relevant certifications and education
 </li>
 <li>
 Employee Assistance Program for you and your family members
 </li>
 <li>
 Comprehensive Hospitalization Insurance for you and your dependents
 </li>
 <li>
 Accident and Term life Insurance
 </li>
 <li>
 Complementary Health screening for 35 yrs. and above
 
 
 
 </li>
 </ul>
 
 Your Key Responsibilities
 
 
 
 <ul>
 <li>
 Responsible for ensuring timely, complete and accurate processing of transactions (including performing all relevant controls) within own area of responsibility
 </li>
 <li>
 Applies GCO and Business strategies and objectives across product and business lines within all internal and external policies/guidelines and requirements of the regulators and to agreed SLAs, KRIs and/or KPIs
 </li>
 <li>
 Where appropriate, builds and maintains relationships with front office clients to provide a point of contact within the GCO functional team for time critical, complex or regulated tasks in particular
 </li>
 <li>
 Informs product / function development to ensure a superior offering in the face of changing client needs and market trends
 </li>
 <li>
 Ensures the escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions
 </li>
 <li>
 Informs the design and implementation of strategies to ensure continuous process improvement
 </li>
 <li>
 Undertakes periodic reviews of the efficiency and effectiveness of operational processes within own area of responsibility to identify opportunities to eliminate waste and improve efficiency and performance
 </li>
 <li>
 Actively supports the GCO strategy, plans and values, contributing to the achievement of a high performance culture. Personally contributes in an environment where people development is the number one priority
 </li>
 <li>
 Takes ownership for own career management, seeking opportunities for continuous development of personal capability and improved performance contribution.
 </li>
 <li>
 Acts as a role model for new employees, providing help and support to facilitate early integration and assimilation of their new environment
 </li>
 <li>
 Supports tough people decisions to ensure people performance is aligned with organisation imperatives and needs. Addresses individual performance issues, where necessary, to drive for high performance
 </li>
 <li>
 Takes responsibility for the production for critical timelines and contributes to effective team controls on each product lines.
 </li>
 <li>
 Provides direction, support and guidance to direct reports and functional teams within own area of responsibility to create and foster an environment of continuous improvement
 
 
 
 </li>
 </ul>
 
 Your skills and experience:
 
 
 
 <ul>
 <li>
 Relevant experience in one or more specific technical areas like SWIFT and understanding of various clearing systems
 </li>
 <li>
 Must have detailed knowledge on SWIFT messaging specially MT 103 and 202, 202 COV.
 </li>
 <li>
 Must have sound knowledge on Payments &amp; Clearing Systems across US, Euro, APAC region, Embargo Filtering.
 </li>
 <li>
 Subject Matter expert in Payment processing/ Payments investigation.
 </li>
 <li>
 Basic analytical skills, flexible regarding production problem solving
 </li>
 <li>
 Excellent communication skills, fluent in English and local language (written/verbal) as appropriate
 </li>
 <li>
 Ability to work in virtual teams and in a matrix organizations
 </li>
 <li>
 Excellent team worker, able to work in virtual global teams and a matrix organization
 </li>
 <li>
 Ability to work in fast paced environment, keep pace with technical innovation and maintain a broad understanding of the GCO offering
 </li>
 <li>
 Open minded, able to share information, transfer knowledge and expertise to team members
 
 
 
 </li>
 </ul>
 
 How We&rsquo;ll Support You
 
 
 
 <ul>
 <li>
 Training and development to help you excel in your career
 </li>
 <li>
 Coaching and support from experts in your team
 </li>
 <li>
 A culture of continuous learning to aid progression
 </li>
 <li>
 A range of flexible benefits that you can tailor to suit your needs
 
 
 
 </li>
 </ul>
 
 About Us And Our Teams
 
 
 
 Please visit our company website for further information:
 
 
 
 https://www.db.com/company/company.htm
 
 
 
 We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
 
 
 Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
 
 
 We welcome applications from all people and promote a positive, fair and inclusive work environment.
</div>

Payments Processing Analyst, Associate

DP World

<div>
 
 Job Description
 
 
 
 
 Operations management
 
 
 
 <ul>
 <li>
 </li>
 <ul>
 <li>
 </li>
 <ul>
 <li>
 </li>
 <ul>
 <li>
 Responsible for all warehouse functions of Inward, Putaway, Picking, Outbound and Inventory of Mondelez DC.
 </li>
 <li>
 Need to unload all the SKUs batchwise and ensure timely GR and Putaway.
 </li>
 <li>
 Ensure for accurate batch wise FIFO/FEFO picking and dispatches.
 </li>
 <li>
 Need to plan required manpower in line with volume fluctuations.
 </li>
 <li>
 30 plus staff needs to be handled independently with teamwork.
 </li>
 <li>
 Responsible for Stock Accuracy and batch accuracy.
 </li>
 <li>
 Need to analyze and close all the inventory related issues timely.
 </li>
 <li>
 Need to ensure good hygiene in cold and dry storage areas.
 </li>
 <li>
 Timely redressal of customer/depot queries.
 </li>
 <li>
 Need to collect all the PODs regularly and ensure to complete ACCs collection of previous month before 10 th of current month.
 </li>
 <li>
 Not to compromise on safety of employees and premises.
 </li>
 <li>
 Timely escalations to Management on non-compliances.
 </li>
 <li>
 Taking care of GIT (Goods In Transit) for timely GRN at stores and RDs.
 </li>
 <li>
 Analysis of Stores and RDs complaints and solving within the defined timelines.
 </li>
 <li>
 Stock transfers from location to location. DC to DC based on need.
 </li>
 <li>
 Zone/locs finalization along with customer.
 </li>
 </ul>
 </ul>
 </ul>
 </ul>
 
 Regional P &amp; L management
 
 
 
 <ul>
 <li>
 </li>
 <ul>
 <li>
 </li>
 <ul>
 <li>
 </li>
 <ul>
 <li>
 Ensure zero debits from customer.
 </li>
 <li>
 Avoid productivity loss in Ops to sustain margins.
 </li>
 <li>
 Ensure P &amp; L in line within budget.
 </li>
 </ul>
 </ul>
 </ul>
 </ul>
 
 Customer relationship Management
 
 
 
 <ul>
 <li>
 </li>
 <ul>
 <li>
 </li>
 <ul>
 <li>
 </li>
 <ul>
 <li>
 Support in customer based on timely need.
 </li>
 <li>
 Resolving customer queries and sending reports timely.
 </li>
 <li>
 Customer escalation handling, proactively take actions to reduce complaints along with Warehouse Manager.
 </li>
 </ul>
 </ul>
 </ul>
 </ul>
</div>

Executive - Operations

Volvo Group

<div>
 Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
 
 
 
 Project Associate - Legal Compliance and Contract Management
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 India Statutory Compliance Management Tool &ndash; Hands-On Support
 </li>
 <li>
 Overall management of the Compliance management tool deployed within the company;
 </li>
 <li>
 Coordinating with stakeholders within the company and outside for regular update on the tool;
 </li>
 <li>
 Making necessary patch updates on the tool;
 </li>
 <li>
 Assist in updating and maintaining the compliance tracker with Central &amp; State-level statutory obligations(e.g., Companies Act, GST, PF/ESI, Labour Codes, Shops &amp; Establishments, Pollution Control, etc.);
 </li>
 <li>
 Set up due-date reminders and event-based calendars for filings, renewals, and inspections;
 </li>
 <li>
 Help generate monthly/quarterly compliance dashboards (e.g., % on-time filings, overdue items, entity-wise status);
 </li>
 <li>
 Assist in user training for plant/location heads and department owners on tool usage;
 </li>
 <li>
 Flag non-compliances or gaps to seniors and help prepare escalation reports.
 </li>
 <li>
 Contract Management Tool &ndash; Daily Operations Support
 </li>
 <li>
 Help upload, tag, and organize contracts in the CLM system using standard templates;
 </li>
 <li>
 Assist in setting up approval workflows and tracking contract status (draft &rarr; review &rarr; execution);
 </li>
 <li>
 Extract key obligations, renewal dates, and payment terms from executed contracts;
 </li>
 <li>
 Send automated reminders for renewals, terminations, or milestone reviews;
 </li>
 <li>
 Support legal counsels by pulling contract summaries, clause reports, or version histories from the tool;
 </li>
 <li>
 Maintain contract metadata (party, value, type, expiry, jurisdiction) for accurate reporting.
 </li>
 <li>
 Support to Legal Counsels
 </li>
 <li>
 Conduct basic legal research on Indian laws, rules, and notifications;
 </li>
 <li>
 Help draft simple legal documents&ndash; NDAs, MOUs, letters, notices &ndash; under supervision;
 </li>
 <li>
 Prepare case summaries, checklists, and meeting minutes;
 </li>
 <li>
 Coordinate with internal teams (HR, Finance, Plants) for document collection and follow-ups;
 </li>
 <li>
 Assist in filing preparation for audits, inspections, or board meetings.
 </li>
 <li>
 Documentation &amp; Reporting
 </li>
 <li>
 Maintain accurate records of all tool updates, user queries, and support tickets;
 </li>
 <li>
 Prepare weekly progress reports on tool usage, compliance status, and support tasks.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Requirements
 
 
 
 
 Education
 
 
 
 <ul>
 <li>
 LLB / B.Com + LLB / B.A. + LLB / Company Secretary (CS) &ndash; Foundation/Executive passed;
 
 
 </li>
 </ul>
 
 Skills Required
 
 
 
 <ul>
 <li>
 Basic understanding of Indian statutory laws (Companies Act, GST, Labour Laws, etc.);
 </li>
 <li>
 Proficiency in MS Office (especially Excel for trackers and reports);
 </li>
 <li>
 Quick learner &ndash; able to grasp legal tech tools fast;
 </li>
 <li>
 Good communication (written &amp; verbal) in English/regional language is a plus;
 </li>
 <li>
 Attention to detail and ability to follow processes strictly.
 
 
 </li>
 </ul>
 We value your data privacy and therefore do not accept applications via mail.
 
 
 
 Who We Are And What We Believe In
 
 
 
 We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group&rsquo;s leading brands and entities.
 
 
 Applying to this job offers you the opportunity to join
 
 Volvo Group
 
 . Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
 
 
 
 Group Legal &amp; Compliance
 
 contributes to realizing the vision of the Volvo Group by coordinating and providing services within the following areas: Legal, Governance, Security and Internal Audit. With Volvo Group Legal &amp; Compliance you will be part of a global and diverse team of highly skilled professionals who work with passion, trust each other and embrace change to stay ahead.
</div>

Project Associate

MSI Services Pvt Ltd

<div>
 
 About MSISERVICES PVT LTD
 
 
 &ldquo;MSI Services in India is a subsidiary (Captive Center for IT/ITES) of MSI USA. MSI is a USD MNC with 3500+ employees in the USA. MSI Services India offers IT &amp; ITES services to MSI USA and has its India office in Vasant Nagar, Bangalore, India with 750+ employees&rdquo;. We plan to grow further and offer best in class Employee Benefits. For more details visit our website &ndash;http://www.msiservices.in/ If you enjoy working in an entrepreneurial results-oriented environment where respect, teamwork and innovation are the value drivers then MSI is the right place for you. MSI values Customer First, Continuous Learning, Collaboration, Caring and giving back to Community. Having grown over multiple times in size in the last ten years, MSI is seeking individuals looking for a long-term career and upward mobility.
 
 
 
 
 
 MS International Inc. is a leading nationwide distributor of flooring, countertop, wall tile and hardscaping products. Headquartered in Orange, California, MSI maintains more than 40+ distribution centers across the United States and Canada. For more details visit our website - https://www.msisurfaces.com/ MSI Services Pvt. Ltd. is currently hiring suitable candidates for the role - &ldquo;Associate&rdquo; within our business operations in Bangalore, India. There are several openings in the Sales, Purchase, Imports and Accounting Departments.
 
 
 
 
 
 MSI Services Pvt. Ltd. is currently hiring suitable candidates for the role - &ldquo;Associate&rdquo; within our business operations in Bangalore, India. There are several openings in the Sales, Purchase, Imports and Accounting Departments.
 
 
 
 
 
 This role offers a structured career path with opportunities to progress into senior positions, leadership roles, or cross-functional projects we are equal opportunity employer with growth based on meritocracy.
 
 
 
 
 
 Summary: The Accounts Receivables (AR) team is responsible for managing the collection of outstanding invoices and ensuring timely payment from clients. Key functions include creating and sending invoices, processing payments, following up on overdue accounts, resolving billing issues, and maintaining strong customer relationships. The team also generates AR reports and ensures compliance with company policies
 
 
 
 
 
 Process Associate - Accounting
 
 
 1. Accounts Receivable tasks.
 
 
 2. Reconciling Bank book with MSI Books, Reconciling Customer Books with MSI Books.
 
 
 3. Creating deposits - Cash, Credit Card, Checks and Wire transactions using ERP software.
 
 
 4. Application of Cash Receipts to Customer Accounts
 
 
 5. Processing AR&amp; SO credits &ndash; Generating Credit memos in customer account when customer return
 
 
 the material.
 
 
 6. Perform additional duties as required and or requested.
 
 
 
 
 
 Desired Candidate Profile
 
 
 1. Graduate / Postgraduate in any discipline with overall 1-3yearsof work experience.
 
 
 2. Ability to solve problems and identify opportunities through analytical thinking.
 
 
 3. Strong attention to detail and has ability to learn quickly.
 
 
 4. Excellent communication skills with good command over English language (verbal &amp;written).
 
 
 5. Ability to work independently and in a team environment.
 
 
 We shall prioritize candidates based out of Bangalore and available to join with short notice / sooner.
 
</div>

Accounts Receivable Specialist

Explore 397+ Customer support associate escalation specialist in Test Jobs In Test Jobs In Mangaluru this December. Find roles across top companies and apply now to boost your career.