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associate linux support engineer

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Concentrix

<div>
 Job Title:
 
 
 English Speaker Q3 - 2025- Tier II Technical Engineer
 
 
 
 Job Description
 
 
 
 As a Technical Support Advisor, you'll be our valued customers' first point of contact, ensuring their success with our products/services. You'll wear many hats &ndash; troubleshooting technical issues, providing clear guidance, and going the extra mile to delight users. You will play a critical role in ensuring customer satisfaction and driving positive brand experiences.
 
 
 
 Essential Functions/Core Responsibilities
 
 
 
 <ul>
 <li>
 Provide prompt and accurate technical support to customers via phone, email, and chat.
 </li>
 <li>
 Diagnose and troubleshoot basic to complex customer issues that are technical in nature; including hardware, software, networking, or other designated client products
 </li>
 <li>
 Research and identify solutions to complex technical problems using knowledge base resources and escalation pathways.
 </li>
 <li>
 Document and escalate unresolved issues to higher-level support teams.
 </li>
 <li>
 Maintain detailed records of customer interactions and support activities.
 </li>
 <li>
 Proactively identify and address potential customer issues to prevent escalations.
 </li>
 <li>
 Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)
 </li>
 <li>
 Serve as a resource to other support personnel
 </li>
 <li>
 Participate in ongoing training and development to stay abreast of the latest technology advancements.
 </li>
 <li>
 Collaborate effectively with internal teams (e.g., engineering, product development) to resolve technical problems and improve product usability.
 </li>
 <li>
 Maintain a professional and positive demeanor while interacting with customers, even in challenging situations.
 </li>
 <li>
 Participate in activities designed to improve customer satisfaction and business performance
 
 
 </li>
 </ul>
 
 
 Candidate Profile
 
 
 
 
 <ul>
 <li>
 A High School Diploma and one year of relevant experience are preferred
 </li>
 <li>
 Tech sales experience is preferred
 </li>
 <li>
 Basic/Advanced '' depends on the program '' understanding of client technical systems.
 </li>
 <li>
 Ability to learn including strong problem-solving skills
 </li>
 <li>
 Exceptional communication and interpersonal skills, with the ability to effectively explain technical concepts to non-technical users.
 </li>
 <li>
 Proficient in written and verbal communication.
 </li>
 <li>
 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
 </li>
 <li>
 Commitment to providing exceptional customer service.
 </li>
 <li>
 Courteous with a strong customer service orientation
 </li>
 <li>
 Achieve and maintain recognized and applicable technical certification(s)
 </li>
 <li>
 Able to rotate shifts, as needed
 </li>
 <li>
 Based on the program, additional experience/skills may be required
 
 
 </li>
 </ul>
 
 Our Benefits
 
 
 
 <ul>
 <li>
 Competitive salary
 </li>
 <li>
 A bright, modern, and exciting place to work, with excellent staff facilities
 </li>
 <li>
 Performance-related pay
 </li>
 <li>
 Voluntary Medical plan
 </li>
 <li>
 Transportation allowance
 </li>
 <li>
 Life insurance
 </li>
 <li>
 Annual reward and recognition events
 </li>
 <li>
 Holiday pay
 </li>
 <li>
 Access to training and development opportunities.
 
 
 </li>
 </ul>
 
 Career Framework Role
 
 
 
 Each program requires a basic skill set and product-specific knowledge to perform routine tasks within simple processes. You will work with close supervision and clearly defined procedures. You are starting to demonstrate familiarity with client terminology, operating standards, and procedures. Starter without sustained metric performance levels.
 
 
 We offer a competitive compensation and benefits package, along with a vibrant and supportive work environment. Join us and be a part of a team that is passionate about making a difference in the lives of our customers and our community!
 
 
 
 Disclaimer
 
 
 
 The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
 
 
 Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.
 
 
 Location:
 
 
 EGY Cairo - Building F16
 
 
 Language Requirements:
 
 
 English
 
 
 Time Type:
 
 
 
 If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
 
 
 
 
 R1631668
 
</div>

English Speaker Q3 - 2025- Tier II Technical Engineer

Canonical

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder led, profitable and growing.
 
 
 We are hiring an
 
 Associate Support Engineer
 
 to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. This role is an opportunity for a hands-on engineer with eagerness to learn, a passion for Linux and open source technologies to work with some of the best people in the industry at Canonical.
 
 
 We regularly solve interesting, technical problems. From triaging complex cloud environments, desktop and server issues, Linux kernel crashes we've never seen before to OS configuration issues and root cause analysis, we provide an expert level of support and satisfaction to our peer groups and customers. You will be accountable for delivering an outstanding technical support experience on the full technical stack at Canonical, across cloud, desktop and IoT. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers. This is a globally remote role.
 
 
 
 Location:
 
 This is a globally remote role.
 
 
 
 The role entails
 
 
 
 <ul>
 <li>
 Working from your remote home office to provide technical support for employees.
 </li>
 <li>
 Being available to take ownership of new cases via telephone, email and web
 </li>
 <li>
 Acting as an internal customer advocate keeping them updated in a timely manner
 </li>
 <li>
 Ensuring that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
 </li>
 <li>
 Contributing new knowledge base articles and maintaining existing articles, ensuring shared knowledge and lessons learned are available to customers.
 </li>
 <li>
 Drafting and distributing technical notices for internal and external communication.
 </li>
 <li>
 Prioritising your work in order to accomplish the most important and urgent tasks first
 </li>
 <li>
 Keeping on learning as our products and services grow and evolve
 </li>
 <li>
 Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix
 </li>
 <li>
 Maintaining regular communication and information exchange with the rest of the team, locally and remotely
 </li>
 <li>
 Identifying and suggesting any opportunities to provide a better service
 </li>
 <li>
 Participating in a regular weekend working rotation
 
 
 </li>
 </ul>
 
 What we are looking for in you
 
 
 
 <ul>
 <li>
 Exceptional academic track record from both high school and university
 </li>
 <li>
 Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path. Preferable majors: Computer Science, MIS, Electrical Engineering, etc.
 </li>
 <li>
 Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation
 </li>
 <li>
 Track record of going above-and-beyond expectations to achieve outstanding results
 </li>
 <li>
 Experience with Linux troubleshooting (collecting logs and stack traces, fine-tuning by editing configuration files)
 </li>
 <li>
 Knowledge or basic hands-on experience on 2 or more of:
 </li>
 <ul>
 <li>
 Linux server administration
 </li>
 <li>
 Programming fundamentals in any language (bash, Perl, Ruby, Javascript, C or C++, Go)
 </li>
 <li>
 Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.)
 </li>
 <li>
 Virtualization / Cloud computing concepts (provisioning, monitoring, orchestration, etc.)
 </li>
 </ul>
 <li>
 Ability to learn quickly, thrive on change and handle the pressure of a customer facing job
 </li>
 <li>
 Strong written and verbal English communication skills
 </li>
 <li>
 Appreciative of diversity, polite and effective in a multi-cultural, multi-national organisation
 </li>
 <li>
 Result-oriented, with a personal drive to meet commitments
 </li>
 <li>
 Ability to travel internationally twice a year, for company events up to two weeks long
 
 </li>
 </ul>
 Noting that we require and will perform a background check for this role.
 
 
 
 Nice-to-have skills
 
 
 
 <ul>
 <li>
 Experience supporting virtualized environments (KVM, Virtual Box, VMWare)
 </li>
 <li>
 Experience with other open-source desktop technologies
 </li>
 <li>
 Active contribution to open-source projects/forum/code
 
 
 </li>
 </ul>
 
 What we offer colleagues
 
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Employee Assistance Programme
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass, and travel upgrades for long haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 
 Canonical is an equal opportunity employer
 
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Associate Linux Support Engineer

KBC Technologies Group

<div>
 
 Data security / Storage security - Prepare, run and document data security and on storage security activities in a complex and/or restricted environment (reduced time-limit, limited interactions with involved parties, high-level of formalism&hellip;).
 
 
 Cryptography / Key management Secure implementation of cryptographic suites and of key management with a high level of expertise.
 
 
 
 
 
 Develop and deliver technical hands-on product deep knowledge transfer to customers
 
 
 Track and ensure successful completion of high impact projects by creating project scoping plans, design guides and relevant documentation
 
 
 Function as technical point of contact for customer deployments and as a mentor for other team members
 
 
 Delivery of customer engagement in HSM, CipherTrust, Payshield,
 
 
 - Design &ndash; Role, Policies and Procedures
 
 
 - Documentation and hands on deployment including hardware security modules
 
 
 &bull; High energy, flexible, pro-active and excellent resistance to stress
 
 
 &bull; Verbal and no verbal communication, listening:
 
 
 o Ability to present solutions, rather than problems
 
 
 o Ability to express complex ideas in a manner befitting the audience.
 
 
 &bull; Team-working
 
 
 &bull; Negotiation: A strong &ldquo;can do&rdquo; attitude. Willing to accommodate and innovate to ensure customer satisfaction.
 
 
 &bull; Problem solving
 
</div>

PS consultant

Matik Industrial Solutions

<div>
 
 Join Matik as a Field Service &amp; After-Sales Engineer!
 
 
 Ready to install cutting-edge food packaging machines, travel abroad for training, and support top manufacturers in Egypt? This is your chance. 🚀
 
 
 
 
 
 
 Company Description
 
 
 
 Matik Solutions offers a wide range of solutions in packaging, handling, and inspection for various industries, including food, medical, and pharma. Our machinery is sourced from trusted manufacturers and guaranteed to meet the highest standards of quality and reliability. We are dedicated to providing exceptional service to our clients and ensuring that our products enhance their operational efficiency. Our commitment to quality has positioned us as a leader in industrial solutions.
 
 
 
 
 
 
 Role Description
 
 
 
 
 
 
 
 We are seeking
 
 a proactive and ambitious Field Service &amp; After-Sales Engineer to join our growing team at Matik. In this role, you will not only install, commission, and maintain advanced food packaging equipment across Egypt, but also deliver outstanding after-sales support through spare parts handling, technical troubleshooting, and customer care. You will also benefit from international training opportunities in Europe with our partner manufacturers.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Install, commission, and maintain packaging equipment (Flow pack, vertical packaging, tray sealing, handling equipment).
 </li>
 <li>
 Install, commission, and maintain weighing solutions (
 
 Multihead Weighers,
 
 Linear Scales, Smart Scales).
 </li>
 <li>
 Install, commission, and maintain inspection systems (Metal detectors and X-ray inspection).
 </li>
 <li>
 Diagnose and resolve technical issues to minimize customer downtime.
 </li>
 <li>
 Provide training and technical support to customers on machine operation and maintenance.
 </li>
 <li>
 Manage spare parts orders, stock, and logistics for quick after-sales response.
 </li>
 <li>
 Prepare service reports and maintain accurate technical documentation.
 </li>
 <li>
 Support remote troubleshooting and preventive maintenance.
 </li>
 <li>
 Collaborate with sales and service teams to enhance customer satisfaction.
 </li>
 <li>
 Ensure all service activities follow safety and quality standards.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Electrical Engineering or Mechatronics Engineering.
 </li>
 <li>
 2&ndash;3 years of equivalent experience in servicing industrial machinery (mandatory).
 </li>
 <li>
 Strong troubleshooting and problem-solving skills.
 </li>
 <li>
 Excellent communication skills with a customer-focused mindset.
 </li>
 <li>
 Fluency in English (spoken and written) is mandatory; Spanish or German is a plus.
 </li>
 <li>
 Willingness to travel across Egypt and abroad for training or service.
 </li>
 <li>
 Knowledge of flow pack, vertical packaging, multihead weighers, metal detectors, or X-ray inspection systems is a strong plus.
 </li>
 <li>
 Holding a valid Schengen visa is an advantage.
 </li>
 <li>
 Familiarity with after-sales support or spare parts logistics is an asset.
 </li>
 </ul>
 
 
 
 
 🔥 If you&rsquo;re ready to grow with us, travel, and make an impact in the packaging industry &mdash; Matik is the place for you.
 
</div>

Field Service & After-Sales Engineer

𝗖𝗔𝗦𝗧𝗘𝗖𝗛

<div>
 
 
 Job Opportunity:&nbsp;
 
 
 Technical &amp; Regulatory Affairs Engineer / Specialist
 
 
 
 Location: Badr City, Cairo, Egypt
 
 
 Company: CASTECH | Industry: Construction Chemicals &amp; Building Materials
 
 
 
 
 
 CASTECH is looking for a Technical &amp; Regulatory Affairs Engineer / Specialist to join our growing team! This role is perfect for someone who enjoys combining technical expertise, regulatory knowledge, and customer-focused problem-solving in the construction chemicals &amp; building materials sector.
 
 
 
 
 
 Key Responsibilities:
 
 
 Prepare, update, and manage Technical Data Sheets (TDS), Safety Data Sheets (SDS), and product certifications.
 
 
 Handle product approvals and compliance with consultants, government authorities, and regulatory bodies.
 
 
 Check production batches, identify any errors, and coordinate with the team to rectify and resolve issues.
 
 
 Work closely with customers on their technical requirements &amp; feedback, and provide suitable solutions.
 
 
 Attend site trials with sales teams when required, offering technical support and ensuring product performance.
 
 
 Conduct market research to identify new product opportunities and enhance the existing portfolio.
 
 
 Act as a bridge between production, R&amp;D, sales, consultants, and authorities for technical and regulatory matters.
 
 
 
 
 
 Qualifications:
 
 
 Bachelor&rsquo;s degree in civil engineering, Chemical Engineering, or Materials Science (or related field).
 
 
 Experience in construction chemicals / building materials industry (admixtures, coatings, sealants, waterproofing, etc.).
 
 
 Strong knowledge of international and local standards &amp; codes (ASTM, EN, ISO, etc.).
 
 
 Skills in technical writing, documentation, and approvals.
 
 
 Problem-solving mindset with ability to analyze production issues and customer requirements.
 
 
 Excellent communication &amp; coordination skills.
 
 
 
 
 
 What We Offer:
 
 
 A dynamic role in a fast-growing construction chemical company.
 
 
 Exposure to production, technical approvals, product development, and field trials.
 
 
 Competitive salary &amp; benefits package.
 
 
 Career growth opportunities in technical, compliance, and product management.
 
 
 
 
 
 📩 Interested candidates can apply at:
 
 
 📧 castech.egypt@castechchem.com&nbsp;
 
 
 
 
</div>

Technical & Regulatory Affairs Engineer / Specialist

Oracle

<div>
 
 Job Description
 
 
 
 As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
 
 
 As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Advisory Systems Engineer is sought by customers and Oracle employees to provide expert technical advice.
 
 
 Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction. Both a Bachelor*s and Master*s degree in Computer Science, Engineering or equivalent experience 8 years related experience prior to taking this position. In addition, experience with Oracle*s core products, applications, and tools.
 
 
 
 As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).
 
 
 
 Career Level - IC4
 
 
 
 Responsibilities
 
 
 
 A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
 
 
 Looking for functional lead with Oracle Fusion Supply Chain experience and over 12+ years of IT experience with at least 5 years of Fusion experience and remaining years of Supply Chain domain experience in Oracle EBS. If selected, should also be willing work in shifts if required as our customers are spread across various countries.
 
 
 Strong Project management experience with at least 4-5 projects leading Implementation &amp; Support Projects.
 
 
 Good to have PMI and ITIL Certified.
 
 
 Strong communication and customer facing skills involving negotiation and pre-sales activities. Good Communications and a Team Player
 
 
 Ability to lead and drive the customer service meetings. Willing to work in shifts and operations support
 
 
 Should have worked on most of the Fusion SCM Cloud Modules - Order Management, Pricing, Inventory, Cost Management, Purchasing, Self Service Procurement(iProc), Product Hub, Fusion Manufacturing, Procurement contracts, BPM Approvals, Fusion Reporting tools for supply chain.
 
 
 Candidate should be strong in understanding order to cash flows, order orchestration including costing and procurement flows with strong exposure to Inventory management.
 
 
 <ul>
 <li>
 At least 2-3 Oracle Fusion SCM implementations or Support exposure with module-leading hands on experience in any of the two modules
 </li>
 <li>
 Should have extensively worked on Oracle EBS/Fusion SCM processes. Good Understanding of Business Flows and processes.
 </li>
 <li>
 Should have worked on Data migration using FBADI and familiar with Integration of other systems from functional point of view. Should have good knowledge on integration of Order Management using ICS with other systems.
 </li>
 <li>
 Extensive knowledge on functional setups of Business Group, Organizations, Departments, Divisions, Operating Units, etc.
 </li>
 <li>
 Excellent Analytical and Debugging skills on problem Solving in Fusion Cloud environment. Should have good knowledge on SQL, PL/SQL and will be able to create reports in OTBI using SQLs.
 </li>
 <li>
 Must have good issue debugging skills in Fusion Environment and must know Oracle cloud support processes. Knowledge on Oracle cloud quarterly upgrades and will be able to wok with Oracle Cloud Support effectively.
 </li>
 <li>
 Ability to work on various assignments simultaneously
 
 
 
 </li>
 </ul>
 Exposure to cross functional skills like Finance/HCM is added, but not pre-requisite.
 
 
 
 Qualifications
 
 
 
 Career Level - IC4
 
 
 
 About Us
 
 
 
 As a world leader in cloud solutions, Oracle uses tomorrow&rsquo;s technology to tackle today&rsquo;s challenges. We&rsquo;ve partnered with industry-leaders in almost every sector&mdash;and continue to thrive after 40+ years of change by operating with integrity.
 
 
 We know that true innovation starts when everyone is empowered to contribute. That&rsquo;s why we&rsquo;re committed to growing an inclusive workforce that promotes opportunities for all.
 
 
 Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
 
 
 We&rsquo;re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.
 
 
 Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans&rsquo; status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
</div>

Senior Techno-Functional Consultant/Technical Lead Oracle SCM #JoinOFS

Talent 360 ME

<div>
 
 
 About the Job:
 
 
 
 
 
 
 
 About the Role:
 
 
 
 
 
 
 
 First Option Engineering Services Company has 10 years of expertise and prequalification in the field of Building Information Modeling BIM. First Option Engineering Services is specialized in providing a range of services.
 
 
 
 
 
 
 
 We are currently hiring a full-time, onsite AutoDesk / Lumion Sales Engineer to join our team in Nasr City. If you're passionate about technology and want to be part of a company that values continuous improvement and individual growth, we&rsquo;d love to hear from you!
 
 
 
 
 
 
 
 Job Role:
 
 
 
 
 
 <ul>
 <li>
 
 Identify new market opportunities within the AEC industry for Autodesk and Lumion solutions
 
 </li>
 <li>
 
 Identify potential prospects needs and technical challenges and propose appropriate software configurations
 
 </li>
 <li>
 
 Work closely with Management to qualify leads and develop technical proposals
 
 </li>
 <li>
 
 Conduct technical product demonstrations and presentations for Autodesk AEC Collection software including Revit, AutoCAD, Civil 3D, and Autodesk Construction Cloud
 
 </li>
 <li>
 
 Present Lumion's architectural visualization and 3D rendering capabilities to architects, designers, and visualization professionals
 
 </li>
 <li>
 
 Design customized software solutions that integrate Autodesk and Lumion products to meet specific client workflows and project requirements
 
 </li>
 <li>
 
 Build and manage strong client relationships, where you will act as the main technical contact, provide on-site consultations and post-sale support, and relay customer feedback to improve products.
 
 </li>
 <li>
 
 Prepare detailed technical specifications, system requirements, and implementation timelines
 
 </li>
 <li>
 
 Support pricing strategies by understanding the technical value proposition of different software configurations
 
 </li>
 <li>
 
 Assist in contract negotiations by providing technical clarifications and solution modifications during the entire sales cycle
 
 </li>
 <li>
 
 Maintain accurate records of customer interactions and technical requirements in CRM systems
 
 </li>
 <li>
 
 Develop and deliver technical training sessions, webinars, and workshops for existing and potential customers
 
 </li>
 <li>
 
 Representing the company at industry trade shows, conferences, and professional events
 
 </li>
 <li>
 
 Create technical content including case studies, white papers, and solution briefs
 
 </li>
 <li>
 
 Stay current with industry trends, competitive landscape, and emerging technologies in AEC software
 
 </li>
 </ul>
 <li>
 
 </li>
 <li>
 
 </li>
 
 
 Requirements:
 
 
 
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in architectural engineering, Architecture, Civil Engineering, or related technical field
 
 </li>
 <li>
 
 Minimum 3-10 years of experience in architectural or engineering practice
 
 </li>
 <li>
 
 4-7 years of experience as B2B ACE Software Sales Engineer
 
 </li>
 <li>
 
 Understanding of software licensing models, subscription services, and enterprise agreements
 
 </li>
 <li>
 
 Experience with CRM systems (Salesforce, HubSpot) and sales methodology training
 
 </li>
 <li>
 
 Autodesk Software Proficiency from advanced Revit and AutoCAD skills to Civil 3D basics, Autodesk Construction Cloud, Navisworks, and Autodesk Forma.
 
 </li>
 <li>
 
 Must have a solid grasp of BIM principles to deliver smarter, more efficient design workflows.
 
 </li>
 <li>
 
 Demonstrated track record of meeting or exceeding sales targets
 
 </li>
 <li>
 
 Background in client facing roles with strong presentation and communication skills
 
 </li>
 <li>
 
 Excellent interpersonal skills to build trust and long-term partnerships with clients
 
 </li>
 <li>
 
 Ability to manage multiple prospects and clients simultaneously while maintaining attention to detail
 
 </li>
 </ul>
 <li>
 
 </li>
 <li>
 
 </li>
 
 
 Your Life at First Option &ndash; Perks &amp; More
 
 
 
 
 
 
 
 Working conditions:
 
 
 
 
 
 <ul>
 <li>
 
 Work Location: Nasr City near Serag Mall
 
 </li>
 <li>
 
 Working Days: Sunday to Thursday
 
 </li>
 <li>
 
 Working Hours: 9:00 - 6:00 including 1 hour break
 
 </li>
 <li>
 
 Friday and Saturday off
 
 </li>
 </ul>
 <li>
 
 </li>
 <li>
 
 </li>
 
 
 Package:
 
 
 
 
 
 <ul>
 <li>
 
 Social Insurance &amp; Medical Insurance
 
 </li>
 <li>
 
 Basic salary + Commision
 
 </li>
 </ul>
 <li>
 
 </li>
</div>

Civil Sales Engineer

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