customer service representative Jobs in Lahore

customer service representative

customer sales representative Jobs in Lahore

customer sales representative

software engineer

customer support representative Jobs in Lahore

customer support representative

software quality assurance engineer Jobs in Lahore

software quality assurance engineer

customer support engineer

OVERJET

<div>
 
 Lead the Future of Dentistry.
 
 
 
 Overjet is the world-leader in dental AI. Already, thousands of dental providers and insurers rely on our platform to deliver the best possible care. Now, we&rsquo;re looking for talented people to fulfill our mission: improve oral health for all.
 
 
 Overjet is where builders become leaders. Everyone here loves to make new things: new products, new partnerships, new content, and a new category of AI technology. And as Overjet grows ridiculously fast, so will you.
 
 
 Simply put, there&rsquo;s no better place to accelerate your career. Come join us!
 
 
 
 The Role
 
 
 
 The Practice Operations Team is dedicated to helping clinical teams deliver the best patient care at the dentist office. We apply Overjet&rsquo;s cutting-edge dental AI in a SaaS platform so dentists can consistently identify needed patient care and better explain treatment needs with powerful AI visualizations.
 
 
 We&rsquo;re a cross-functional technical team blending backend, frontend, data engineering, machine learning, data science, and product. We work closely with sales, product, clinical, and customer success teams to rapidly iterate the Platform and delight clinicians and patients. Join us to transform both your next dentist appointment and the future of global oral healthcare!
 
 
 We are looking for a Customer Support Engineer with strong technical and interpersonal skills, who will serve as the primary Support Engineer for the Overjet IRIS Image Capture platform.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Provide support to live customers via email, phone and meetings as required
 </li>
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 Utilize a combination of cloud based and open source tools and frameworks to solve complex data problems
 </li>
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 Write efficient and scalable code, ensuring code quality and adherence to best practices
 </li>
 <li>
 Troubleshoot and resolve software defects and performance issues
 </li>
 <li>
 Work cross-functionally with product, engineering, clinical and customer success teams to streamline the support processes for our IRIS customers
 </li>
 <li>
 Ability to be "on-call" on non-working hours periodically, as needed and planned for by the team
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Excellent academic background in Computer Science or other related field
 </li>
 <li>
 2-5 years of experience of Software Engineering experience
 </li>
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 3+ years of SaaS experience
 </li>
 <li>
 Experience with customer support
 </li>
 <li>
 Experience with Dental Practice Management Systems and Imaging Systems (nice to have)
 </li>
 <li>
 Excellent customer-facing communication skills
 </li>
 <li>
 Excellent verbal and written communication in English is required
 </li>
 <li>
 Ability to thrive in a fast-paced, technical, and mission-focused environment
 
 
 </li>
 </ul>
 
 Why Overjet?
 
 
 
 <ul>
 <li>
 Competitive Compensation and Equity
 </li>
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 Hybrid workplace that provides flexibility, vibrant in-person workspaces, and the ability to build strong connections across all of Overjet - regardless of location
 </li>
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 401k plans with a matching program
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 Medical, Dental and Vision coverage: 99% employee premium covered, 75% dependent premium covered
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 Life and AD+D Insurance
 </li>
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 8 weeks Paid Parental Leave
 </li>
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 Optional HSA with Employer contribution
 </li>
 <li>
 Flexible Time Off and company paid holidays
 </li>
 <li>
 Annual Learning and Development Stipend
 </li>
 <li>
 Work from Home Stipend
 
 
 </li>
 </ul>
 
 Our Hybrid Workplace
 
 
 
 We have a unique hybrid workplace at Overjet &mdash; which combines the teamwork of meeting in person, with the flexibility of working from anywhere.
 
 
 Many of our positions are based in San Mateo, New York City, Boston, Salt Lake City, and Lahore. The Jetsetters who live in these &ldquo;geo-hubs&rdquo; come to the office on Tuesdays and Wednesdays, while having the option to work from home the rest of the week.
 
 
 Our People Team is happy to answer any questions about what hybrid work means for your specific role!
 
 
 
 Overjet's Values
 
 
 
 <ul>
 <li>
 Excellence: We set ambitious goals and strive for excellence.
 </li>
 <li>
 Velocity: We focus, act with urgency, and deliver results.
 </li>
 <li>
 Ownership: We take ownership, dive deep and solve problems.
 </li>
 <li>
 Win-win: We play to win, setting ourselves and our customers up for success.
 </li>
 <li>
 Growth: We stay curious, seek feedback, and continuously learn and grow.
 
 
 </li>
 </ul>
 
 Company Recognition
 
 
 
 <ul>
 <li>
 Honored as one of the 2025 Best Places to Work by Built In and
 
 
 </li>
 </ul>
 2024 Best Places to Work by Built In
 
 
 <ul>
 <li>
 Named one of the TIME Best Inventions of 2024
 </li>
 <li>
 Recognized in Newsweek&rsquo;s Most Loved Workplaces in America 2024
 </li>
 <li>
 Won the Dental Health category at the Digital Health Awards 2024
 </li>
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 and 2024 Best Places to Work by Built In
 </li>
 <li>
 Recognized as one of the Top Startups of 2023 by LinkedIn
 </li>
 <li>
 Named one of the 2023 World&rsquo;s Most Innovative Companies by Fast Company
 </li>
 <li>
 Included on the definitive 2022 Forbes AI 50
 </li>
 <li>
 Featured in Bloomberg, Forbes, Fast Company, and TechCrunch
 
 
 </li>
 </ul>
 
 EEOC
 
 
 
 
 Overjet is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. Even if you don't meet 100% of the qualifications for this job, we strongly encourage you to apply!
 
 
 
 
 If you are a Colorado resident: Please contact us by emailing recruiting@overjet.ai to receive compensation and benefits information for this role. Please include the job title in the subject line of the email.
 
 
 
</div>

Customer Support Engineer

SMSAMI Inc.

Who are we?SMSAMI is a fully-integrated, 100% success rated company with fierce beliefs and a unifying culture. Our clients describe us as &ldquo;happily feisty&rdquo; because we work tirelessly to make them successful.SMSAMI is a Software development services company specializing in custom web based solutions, mobile applications, digital marketing, branding, UI/UX and graphics designing. SMSAMI has successfully delivered hundreds of software products, apps, and solutions to its clients using a proven agile/scrum development process. We offer a well-balanced blend of technology skills, domain knowledge, hands-on experience, effective methodology, and passion for IT.Job DescriptionIT support engineer to assist our clients with all IT related technical support issues. As an IT support engineer, you will meet with clients to determine the nature of the problem, diagnose hardware or software issues, provide effective assistance, and maintain strong customer relationships. You may also be required to install new software applications and train clients on proper application use.To ensure success as an IT support engineer, you should have in-depth knowledge of business software and hardware systems, excellent troubleshooting skills, and high-level interpersonal skills. Ultimately, a top-class IT support engineer resolves all IT issues quickly and effectively while maintaining a good relationship with the client.Responsibilities<ul><li>Installing and configuring client computer systems.</li><li>Responding to client IT support requests.</li><li>Resolve technical problem with Local Area Network &amp; Wide Area Network</li><li>Meeting with clients to diagnose software, networking, or hardware issues.</li><li>Providing technical support on-site or via remote-access systems.</li><li>Follow up with customers and users to ensure complete resolution of issues</li><li>Offering solutions that meet the needs of the client.</li><li>Repairing hardware malfunctions, software issues, and networking problems.</li><li>Maintaining good client relations.</li><li>Tracking and managing work records.</li><li>Compiling job reports.</li></ul>What We're Looking For<ul><li>Bachelor&rsquo;s degree in information technology or computer science.</li><li>Proven work experience as a technical support engineer.</li><li>Knowledge of web services, API, and IP-based protocols.</li><li>Knowledge of computer hardware and networking systems.</li><li>Networking terminologies</li><li>Good time management skills.</li><li>Good interpersonal skills.</li><li>Ability to troubleshoot complex hardware and software issues.</li><li>Excellent written and verbal communication skills.</li><li>Ability to think critically.</li><li>Comfortable in working at night shifts if required.</li></ul>Benefits<ul><li>Flexible Working Hours</li><li>Fully funded Certifications</li><li>Medical Allowance</li><li>Pension Funds and more</li></ul>Creating a diverse and inclusive workplace is one of SMSAMI's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.Job Details<ul><li>Experience: 2 Years</li><li>Job Type: Full Time</li><li>Shift: Morning, 12:00 pm to 09:00 pm</li><li>Working Days: Monday to Friday</li><li>Salary: 40,000 PKR to 60,000 PKR</li><li>Number of Positions: 2 (Male)</li><li>Location: Lahore</li></ul>Consult will endeavor to contact candidates within 14 days of application. However, if you do not hear back after 2 weeks then please assume on this occasion, unfortunately, you have not been successful.Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Technical Support Engineer

HRPSP - Your Strategic HR Partner

Job description:Hiring: Online Technical Support Engineer &ndash; LahoreA reputed telecom company is looking for a dedicated and tech-savvy individual to join our team as an Online Technical Support Engineer in Lahore.Position: Online Technical Support Engineer Location: Wafaqi Colony, Lahore Job Type: Full-time Salary:<ul><li>37K + Up to 15K incentives</li></ul>Requirements:&#10004; Education: Minimum Bachelor&rsquo;s degree (Required) &#10004; Experience: Fresh candidates or minimum 4 months of relevant experience &#10004; Preferred: At least 1 year of experience in Online Technical SupportJob Responsibilities:Complaint Analysis &ndash; Identifying and resolving technical issues efficiently Deep Dive into Key Parameters of Flash Fiber &ndash; Ensuring optimal network performanceWhy Join Us?Competitive salary package Growth opportunities in a reputed telecom company A dynamic and supportive work environmentLocation: Lahore (Candidates must be based in Lahore)Apply Now! If you meet the criteria and are ready to take on this exciting opportunity, send your CV today!Job Type: Full-timePay: Rs37,000.00 - Rs52,000.00 per monthWork Location: In person

Online Technical Support Engineer

Closet Stores Pvt. Ltd. (Rental Botique)

We are looking for Customer Support Executive to join our Boutique. Past experience in customer service is needed.Key Responsibilities:1)Answer customer queries and resolve issues through incoming phone calls.2)Engage with potential customers, answer their questions, and provide product information to drive sales and book orders.3)Maintain detailed records of customer interactions, inquiries, and resolutions for future reference.4)Stay updated on product features, specifications, and pricing to effectively assist customers.5)Handle customer inquiries promptly and efficiently, ensuring a high level of customer satisfaction.Salary Package: 30kDays &amp; Time: Monday to Saturday 12pm to 9pm.Qualifications:<ul><li>Minimum 1 year experience in Customer Services.</li><li>Must know about MS Office and Excel. Laptop handling.</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs30,000.00 per monthWork Location: In person

Customer Support Executive

SolaX Power

<div>
 
 lahore, Karachi，Peshawa，Multan, Sukkur
 
 
 Please attach proof of academic qualifications to your resume
 
 
 
 Job Responsibilities:
 
 
 
 1. Provide pre-sales and after-sales technical service support for sales team;
 
 
 2. Assist customers in fault analysis and troubleshooting by telephone or email;
 
 
 3. Analyze related data and assist to improve data accuracy and customer satisfaction;
 
 
 4. Communicate with other departments and timely reported product problems;
 
 
 5. Travel to provide on-site support and training to distributors and installers;
 
 
 6. Attend industry conferences and events;
 
 
 7. Other matters assigned by superiors.
 
 
 
 Job Requirements:
 
 
 
 1. Background in science, major in electricity &amp; electrical engineering is preferred;
 
 
 2. Three years or above relevant working experience, have a background in the renewable energy industry is preferred;
 
 
 3. Serious attitude, sense of responsibility, strong pressure resistance;
 
 
 4. Have strong communication skills and teamwork spirit, and have good customer service awareness.
 
 
 
 
 
 
 
 
 
 
 
 
 About SolaX Power
 
 
 
 Solax Power is established in 2012, we are dedicated to helping our customers transform their homes to clean energy and reducing the reliance on fossil fuels. Solax Power is a leading provider of sustainable solar and battery energy storage solutions, with a strong presence in Europe, Asia, and Africa. Now we have 2000+ employees all over the world, and we continue to attract the exceptional talent to join us. We believe that in Solax, an international organization, your career can be further improved.
 
 
 
 
 
 websites: https://www.solaxpower.com/
 
 
 
</div>

Technical Service Engineer

BIOSORIN (PRIVATE) LIMITED

<ul><li>Generate sales leads as per company-defined procedures.</li><li>Inform customer&rsquo;s regarding deals and promotions via electronic media.</li><li>Make price quotations, tender bids, offers, agreements, sales orders, and necessary documents.</li><li>Keep records of customer interactions, process customer accounts, and file documents.</li><li>Recommend potential products or services to management by collecting customer information and analyzing customer needs.</li><li>Prepare surveys to collect feedback from customers.</li><li>Salary will be depend on your experience .</li><li>Salary will also increase after probation period.</li></ul>Qualification Required: BS Degree in Molecular Biology/Biotechnology/Microbiology.Experience Required: Fresh GraduatesKey skills and Requirements:<ul><li>IT skills (Word, Excel, PowerPoint, Outlook, E-mail drafting etc.)</li><li>Track record of over-achieving quota</li><li>Strong phone contact handling skills and active listening</li><li>Customer orientation and ability to adapt/respond to different types of characters</li><li>Excellent communication and presentation skills</li><li>Ability to multi-task, prioritize and manage time effectively</li></ul>Job Types: Full-time, New-GradPay: From Rs30,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Customer Support Officer (Female- Biotechnologists/microbiologist)

Tossdown Technologies Pvt Ltd

About Ustossdown is a SaaS company offering e-commerce and digital marketing solutions tailored to the food industry. We work with food businesses to build e-commerce websites, mobile apps, and deliver impactful digital marketing strategies. Our mission is to help food brands grow by enhancing their online presence and driving sales growth.Experience: 1+ yearJob Description<ul><li>First point of contact for technical client inquiries</li><li>Handle customer inquiries and resolve technical issues related to the e-commerce platform</li><li>Troubleshoot and resolve software-related problems efficiently</li><li>Work closely with the development team to resolve technical issues</li><li>Manage support tickets using project management tools</li><li>Guide clients on using Tossdown&rsquo;s SAAS solutions effectively</li><li>Create and maintain technical documentation and tutorials for end users</li><li>Assist customers during onboarding and system updates/upgrades</li><li>Conduct regular training sessions with customers to enhance software usage</li><li>Collect technical feedback and share insights with product &amp; development teams</li><li>Maintain accurate records of interactions and resolutions</li><li>Support clients via email, phone, WhatsApp, and other messaging platforms</li></ul>Requirements<ul><li>Bachelor's degree in IT, Computer Science, or related field</li><li>Understanding of e-commerce platforms and software</li><li>Excellent verbal and written communication skills</li><li>Ability to explain complex technical issues in a simple manner</li><li>Experience with CRM systems and practices</li><li>Experience with ticket management software</li><li>Basic understanding of HTML and CSS</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs85,000.00 per monthWork Location: In person

Technical Customer Support Specialist

Explore 1402+ Customer support engineer in Lahore this September. Find roles across top companies and apply now to boost your career.