customer service representative Jobs in Lahore

customer service representative

customer sales representative Jobs in Lahore

customer sales representative

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sales development representative Jobs in Lahore

sales development representative

call center agent

customer support representative

Gravity Force

Job Title: Customer Support Representative &ndash; E-commerceLocation: Bahria Orchard, Lahore, Pakistan Job Type: Full-TimeAbout UsWe are a growing e-commerce company based in Bahria Orchard, Lahore, dedicated to providing our customers with a seamless online shopping experience. To support our rapid growth, we are looking for a motivated and customer-focused Customer Support Representative to join our team.Job Responsibilities<ul><li>Handle incoming customer inquiries via phone, email, chat, and social media.</li><li>Provide accurate information regarding products, orders, payments, and deliveries.</li><li>Resolve customer complaints and escalate complex issues to the relevant department.</li><li>Maintain detailed records of customer interactions in the CRM system.</li><li>Coordinate with logistics and warehouse teams to ensure timely order fulfillment.</li><li>Follow up with customers to ensure satisfaction and build long-term relationships.</li><li>Assist in improving customer support processes and service quality.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree or equivalent (preferred but not mandatory).</li><li>Prior experience in customer service, e-commerce, or call center will be a plus.</li><li>Strong communication and problem-solving skills.</li><li>Proficiency in MS Office and familiarity with CRM tools is desirable.</li><li>Ability to multitask, prioritize, and work under pressure.</li><li>Fluency in English and Urdu (spoken and written).</li></ul>What We Offer<ul><li>Competitive salary package.</li><li>Growth opportunities within the company.</li><li>Friendly and professional work environment.</li></ul>How to ApplyInterested candidates are encouraged to apply through Indeed by submitting their updated resume. Only shortlisted candidates will be contacted for interviews.Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Support Representative

Marham - Find a Doctor

Marham is seeking a Chat Support Executive to join our dynamic team. If you are passionate about providing excellent customer support and possess great communication skills, we encourage you to apply!Responsibilities:<ul><li>Respond promptly to customer inquiries via chat in a professional manner.</li></ul><ul><li>Address customer concerns, provide accurate information, and ensure a positive customer experience.</li></ul><ul><li>Collaborate with team members to resolve issues effectively.</li></ul><ul><li>Maintain a high level of product knowledge to assist customers efficiently.</li></ul><ul><li>Handle multiple chats simultaneously while maintaining quality and professionalism.</li></ul>RequirementsRequirements<ul><li>Education: Bachelor&rsquo;s degree (Graduate).</li></ul><ul><li>Experience: Minimum of 6 months in a similar role (chat support/customer service).</li></ul><ul><li>Excellent written communication skills in English.</li></ul><ul><li>Proficient in using computer systems and chat software.</li></ul><ul><li>Ability to work under pressure and meet response time targets.</li></ul><ul><li>Strong problem-solving and multitasking skills.</li></ul>Shift Timings: Evening shift (specific hours to be discussed during the interview).BenefitsBenefits<ul><li>Competitive salary and benefits.</li></ul><ul><li>Opportunity for growth and development.</li></ul><ul><li>A supportive and collaborative work environment</li></ul>Job Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthWork Location: In person

MAF COLLECTIONS (SMC-PRIVATE) LIMITED

Job Summary:We are seeking a proactive and customer-focused Customer Support Representative to join our packaging material team. The role involves managing customer inquiries, processing orders, handling complaints, and ensuring seamless coordination between clients, sales, and production departments. The ideal candidate will have strong communication skills, attention to detail, and a customer-first attitude to deliver exceptional service.Key Responsibilities:<ul><li>Act as the first point of contact for customers regarding inquiries, quotations, and orders for packaging materials.</li><li>Manage customer communication through phone, email, and in-person visits (if required).</li><li>Accurately process sales orders, coordinate with production, and ensure timely delivery of materials.</li><li>Maintain up-to-date knowledge of company products (cartons, boxes, flexible packaging, tapes, etc.) to provide accurate information and recommendations.</li><li>Track orders and provide customers with status updates.</li><li>Resolve customer complaints efficiently, escalating complex issues to the relevant departments.</li><li>Build and maintain strong, long-term relationships with clients by providing professional after-sales support.</li><li>Collaborate with sales, logistics, and finance teams to ensure smooth operations and customer satisfaction.</li><li>Keep records of customer interactions, transactions, feedback, and issues in the CRM or ERP system.</li><li>Identify opportunities for upselling and cross-selling packaging products.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Supply Chain, or a related field (preferred).</li><li>Proven experience as a Customer Support Representative, preferably in manufacturing, packaging, or B2B sales.</li><li>Strong verbal and written communication skills.</li><li>Proficiency in MS Office and experience with ERP/CRM systems.</li><li>Ability to handle multiple tasks and prioritize under pressure.</li><li>Strong problem-solving skills and a customer-oriented mindset.</li><li>Team player with good coordination skills between departments.</li></ul>Key Competencies:<ul><li>Customer Service Excellence</li><li>Order Management &amp; Follow-Up</li><li>Product Knowledge (Packaging Materials)</li><li>Communication &amp; Negotiation Skills</li><li>Attention to Detail</li><li>Complaint Resolution</li><li>Time Management</li></ul>Benefits:<ul><li>Competitive salary package</li><li>Performance-based incentives/bonuses</li><li>Opportunities for career growth within the packaging industry</li><li>Professional training and development</li><li>Supportive work environment</li></ul>Location: LahoreSalary: Rs. 25,000 - 40,000, KPI bonus along with sales CommissionJob Type: Night Shift ( 8pm - 5 am) Full-timeJob Type: Full-timePay: Rs25,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Support Representative (CSR)

DYNAMIC SOLUTIONS

Hiring: Customer Success Representative &ndash; LahoreCompany: Dynamic SolutionsLocation: On-site, LahoreJob Type: Full-timeAbout Us:Dynamic Solutions is a leading BPO &amp; software solutions provider, helping businesses deliver seamless operations and outstanding customer experiences.Your Role:Be the first point of contact for customers via calls, chats, and emails.Resolve queries, ensure satisfaction, and maintain accurate CRM documentation.Support customer retention, upselling opportunities, and smooth issue resolution.You Need:Min. Intermediate (12th Grade)6+ months in customer support or related roleExcellent communication &amp; problem-solving skillsBasic MS Excel/Google Sheets knowledgeWillingness to work in rotational shiftsOn-site in Lahore |Apply: recruiter@dynamicsols.comWhatsApp: 03400003008#BPOhiring #CustomerSuccess #SupportJobs #LahoreJobsJob Type: Full-timePay: Rs1.00 - Rs2.00 per monthWork Location: In person

Derma.pk

About Us: At Derma.pk, we are dedicated to providing the best skincare and healthcare solutions to our customers across Pakistan. As a growing e-commerce platform, we are looking for passionate and dedicated individuals to join our Customer Support team in our Bahria Town Lahore office.Job Description: We are looking for an experienced Customer Support Representative to assist our customers with inquiries, complaints, and product-related concerns. You will play a key role in enhancing the customer experience at Derma.pk by providing prompt, friendly, and efficient support.Responsibilities:<ul><li>Respond to customer inquiries through various channels (phone, email, live chat, etc.).</li><li>Assist customers with order placement, tracking, returns, and exchanges.</li><li>Resolve product-related issues and concerns promptly.</li><li>Maintain accurate and up-to-date records of customer interactions.</li><li>Provide feedback to management to improve the customer experience.</li><li>Stay informed about our products and services to offer accurate information.</li><li>Collaborate with team members to ensure high customer satisfaction.</li></ul>Requirements:<ul><li>Proven experience in customer support or a similar role.</li><li>Strong communication skills in both English and Urdu.</li><li>Excellent problem-solving abilities.</li><li>Ability to remain calm and professional in stressful situations.</li><li>Basic knowledge of e-commerce platforms and customer service software.</li><li>Must be located in or near Bahria Town, Lahore.</li></ul>Benefits:<ul><li>Competitive salary and performance-based bonuses.</li><li>Opportunity to work with a dynamic and growing team.</li><li>Career growth and development opportunities.</li><li>Employee discounts on Derma.pk products.</li></ul>How to Apply: If you are passionate about providing exceptional customer service and want to be part of a thriving e-commerce business. Here is Your Chance!Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthExperience:<ul><li>Customer Service: 1 year (Preferred)</li></ul>Work Location: In person

Experienced Customer Support Representative

KnackHR

Responsibilities:<ul><li>Handle incoming calls, emails, and chats from customers.</li><li>Resolve customer complaints quickly and professionally.</li><li>Provide accurate product/service information.</li><li>Maintain customer records by updating account information in the system.</li><li>Collaborate with internal teams to address customer needs.</li><li>Ensure a positive customer experience with every interaction.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree or Intermediate (equivalent experience accepted).</li><li>Previous experience in customer service or a related field preferred.</li><li>Strong communication and interpersonal skills.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Proficiency in MS Office and customer service software/CRM tools.</li><li>Positive attitude with a problem-solving mindset.</li></ul>Apply today!Apply here or send your updates CV/Resume at Whatsapp 0314-4045578 on Indeed.Location: DHA &ldquo;H&rdquo; Block, LahoreTime: 6 PM to 3 AMGender: MaleSalary: upto 50kNote: only relevant resume will be considered.Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Support Representative - Male

Potato Logics

Job descriptionJob Title: Customer Support RepresentativeLocation: Johar Town, LahoreCompany Name: Potato LogicsPosition Overview: Seeking a Customer Support Representative to deliver exceptional service and resolve inquiries promptly. This role requires strong communication skills, attention to detail, and the ability to handle various customer issues efficiently.Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat promptly.</li><li>Identify and address customer needs to ensure satisfaction.</li><li>Provide accurate information about products, services, and policies.</li><li>Resolve complaints effectively, escalating when necessary.</li><li>Maintain product knowledge and collaborate with other departments.</li></ul>Qualifications:<ul><li>High school diploma or equivalent; college degree preferred.</li><li>Previous customer service experience preferred.</li><li>Excellent communication and problem-solving skills.</li><li>Proficiency with computer systems and CRM software.</li><li>Ability to work under pressure and flexibility to work non-traditional hours.</li></ul>Position Type: Full-timeExperience Required: Maximum 1 yearPositions available: 1 Email: hratpotato@gmail.comSalary package: Market competitiveJob Type: Full-timeSalary: Rs20,000.00 - Rs60,000.00 per monthAbility to Commute:<ul><li>Lahore (Required)</li></ul>Ability to Relocate:<ul><li>Lahore: Relocate before starting work (Required)</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per month

customer support

Explore 1332+ Customer support representative in Lahore this September. Find roles across top companies and apply now to boost your career.

1332 customer support representative jobs IN Lahore

Customer Support Representative

Customer Support Representative

Customer Support Representative (CSR)

customer support representative

Experienced Customer Support Representative

Customer Support Representative - Male

customer support